Office manager/receptionist vs billing manager

The differences between office managers/receptionist and billing managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/receptionist and a billing manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $39,696 average annual salary of an office manager/receptionist.

The top three skills for an office manager/receptionist include patients, customer service and payroll. The most important skills for a billing manager are patients, customer service, and billing procedures.

Office manager/receptionist vs billing manager overview

	Office Manager/Receptionist	Billing Manager
Yearly salary	$39,696	$77,507
Hourly rate	$19.08	$37.26
Growth rate	-8%	17%
Number of jobs	58,318	38,709
Job satisfaction	-	3
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 46%
Average age	47	47
Years of experience	6	6

What does an office manager/receptionist do?

An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

Office manager/receptionist vs billing manager salary

Office managers/receptionist and billing managers have different pay scales, as shown below.

	Office Manager/Receptionist	Billing Manager
Average salary	$39,696	$77,507
Salary range	Between $27,000 And $57,000	Between $52,000 And $114,000
Highest paying City	-	San Jose, CA
Highest paying state	-	New Jersey
Best paying company	-	Google
Best paying industry	-	Utilities

Differences between office manager/receptionist and billing manager education

There are a few differences between an office manager/receptionist and a billing manager in terms of educational background:

	Office Manager/Receptionist	Billing Manager
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Office manager/receptionist vs billing manager demographics

Here are the differences between office managers/receptionist' and billing managers' demographics:

	Office Manager/Receptionist	Billing Manager
Average age	47	47
Gender ratio	Male, 7.0% Female, 93.0%	Male, 17.7% Female, 82.3%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between office manager/receptionist and billing manager duties and responsibilities

Office manager/receptionist example responsibilities.

Demonstrate self-motivation through QuickBooks training.
Establish and maintain QuickBooks accounting systems.
Greet patients; handle overall daily business operations of a busy chiropractic office.
Engage in active communication with patients by developing and maintaining a professional and friendly relationship.
Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
Process and distribute incoming and outgoing mail and packages via USPS and messenger services.

Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

Office manager/receptionist vs billing manager skills

Common office manager/receptionist skills

Patients, 21%
Customer Service, 15%
Payroll, 10%
Appointment Scheduling, 8%
Front Desk, 6%
Office Equipment, 3%

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

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Office and Administrative Industry
Office Manager/Receptionist
Office Manager/Receptionist vs Billing Manager

Updated January 8, 2025

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