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Office manager/receptionist vs front end manager

The differences between office managers/receptionist and front end managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/receptionist and a front end manager. Additionally, a front end manager has an average salary of $39,893, which is higher than the $39,696 average annual salary of an office manager/receptionist.

The top three skills for an office manager/receptionist include patients, customer service and payroll. The most important skills for a front end manager are customer service, end loaders, and loaders.

Office manager/receptionist vs front end manager overview

Office Manager/ReceptionistFront End Manager
Yearly salary$39,696$39,893
Hourly rate$19.08$19.18
Growth rate-8%6%
Number of jobs58,318253,918
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 37%
Average age4747
Years of experience66

What does an office manager/receptionist do?

An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.

What does a front end manager do?

A front end manager is responsible for monitoring the retail sales department's operations, evaluating the performance of retail staff, and ensuring that the team meets the highest quality service and customer satisfaction. Front end managers respond to customers' inquiries and concerns, handle high-level complaints, develop sales strategies and techniques to boost sales, improve profitability, analyze financial reports and cash management systems, and identify business opportunities. A front-end manager must have excellent analytical and leadership skills in overseeing daily operations and efficiently leading the team.

Office manager/receptionist vs front end manager salary

Office managers/receptionist and front end managers have different pay scales, as shown below.

Office Manager/ReceptionistFront End Manager
Average salary$39,696$39,893
Salary rangeBetween $27,000 And $57,000Between $20,000 And $78,000
Highest paying City-Santa Clara, CA
Highest paying state-Hawaii
Best paying company-NVIDIA
Best paying industry-Retail

Differences between office manager/receptionist and front end manager education

There are a few differences between an office manager/receptionist and a front end manager in terms of educational background:

Office Manager/ReceptionistFront End Manager
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Office manager/receptionist vs front end manager demographics

Here are the differences between office managers/receptionist' and front end managers' demographics:

Office Manager/ReceptionistFront End Manager
Average age4747
Gender ratioMale, 7.0% Female, 93.0%Male, 33.4% Female, 66.6%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between office manager/receptionist and front end manager duties and responsibilities

Office manager/receptionist example responsibilities.

  • Demonstrate self-motivation through QuickBooks training.
  • Establish and maintain QuickBooks accounting systems.
  • Greet patients; handle overall daily business operations of a busy chiropractic office.
  • Engage in active communication with patients by developing and maintaining a professional and friendly relationship.
  • Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
  • Process and distribute incoming and outgoing mail and packages via USPS and messenger services.
  • Show more

Front end manager example responsibilities.

  • Prioritize, delegate and accomplish multiple projects, as well as the ability to troubleshoot and resolve common problems.
  • Supervise cashiers, loaders, greeters and customer service desk.
  • Develop with GWT (mgvt, Sencha), HTML5, D3, CSS3.
  • Create flyers for and promote events.
  • Update and convert design artwork to HTML.
  • Full stack fluid understanding and development of Java and JSP.
  • Show more

Office manager/receptionist vs front end manager skills

Common office manager/receptionist skills
  • Patients, 21%
  • Customer Service, 15%
  • Payroll, 10%
  • Appointment Scheduling, 8%
  • Front Desk, 6%
  • Office Equipment, 3%
Common front end manager skills
  • Customer Service, 18%
  • End Loaders, 17%
  • Loaders, 7%
  • Cleanliness, 6%
  • Loss Prevention, 5%
  • Customer Complaints, 5%

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