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The differences between office managers/receptionist and front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/receptionist and a front office manager. Additionally, a front office manager has an average salary of $52,141, which is higher than the $39,696 average annual salary of an office manager/receptionist.
The top three skills for an office manager/receptionist include patients, customer service and payroll. The most important skills for a front office manager are customer service, reservations, and guest service.
| Office Manager/Receptionist | Front Office Manager | |
| Yearly salary | $39,696 | $52,141 |
| Hourly rate | $19.08 | $25.07 |
| Growth rate | -8% | 18% |
| Number of jobs | 58,318 | 80,983 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 48% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.
Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.
Office managers/receptionist and front office managers have different pay scales, as shown below.
| Office Manager/Receptionist | Front Office Manager | |
| Average salary | $39,696 | $52,141 |
| Salary range | Between $27,000 And $57,000 | Between $38,000 And $70,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | New York |
| Best paying company | - | Nomura Securities |
| Best paying industry | - | Hospitality |
There are a few differences between an office manager/receptionist and a front office manager in terms of educational background:
| Office Manager/Receptionist | Front Office Manager | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Cornell University |
Here are the differences between office managers/receptionist' and front office managers' demographics:
| Office Manager/Receptionist | Front Office Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 7.0% Female, 93.0% | Male, 32.2% Female, 67.8% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |