Post job

Office manager/receptionist vs front office manager

The differences between office managers/receptionist and front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/receptionist and a front office manager. Additionally, a front office manager has an average salary of $52,141, which is higher than the $39,696 average annual salary of an office manager/receptionist.

The top three skills for an office manager/receptionist include patients, customer service and payroll. The most important skills for a front office manager are customer service, reservations, and guest service.

Office manager/receptionist vs front office manager overview

Office Manager/ReceptionistFront Office Manager
Yearly salary$39,696$52,141
Hourly rate$19.08$25.07
Growth rate-8%18%
Number of jobs58,31880,983
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 48%
Average age4747
Years of experience66

What does an office manager/receptionist do?

An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

Office manager/receptionist vs front office manager salary

Office managers/receptionist and front office managers have different pay scales, as shown below.

Office Manager/ReceptionistFront Office Manager
Average salary$39,696$52,141
Salary rangeBetween $27,000 And $57,000Between $38,000 And $70,000
Highest paying City-Washington, DC
Highest paying state-New York
Best paying company-Nomura Securities
Best paying industry-Hospitality

Differences between office manager/receptionist and front office manager education

There are a few differences between an office manager/receptionist and a front office manager in terms of educational background:

Office Manager/ReceptionistFront Office Manager
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Office manager/receptionist vs front office manager demographics

Here are the differences between office managers/receptionist' and front office managers' demographics:

Office Manager/ReceptionistFront Office Manager
Average age4747
Gender ratioMale, 7.0% Female, 93.0%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6%Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between office manager/receptionist and front office manager duties and responsibilities

Office manager/receptionist example responsibilities.

  • Demonstrate self-motivation through QuickBooks training.
  • Establish and maintain QuickBooks accounting systems.
  • Greet patients; handle overall daily business operations of a busy chiropractic office.
  • Engage in active communication with patients by developing and maintaining a professional and friendly relationship.
  • Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
  • Process and distribute incoming and outgoing mail and packages via USPS and messenger services.
  • Show more

Front office manager example responsibilities.

  • Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
  • Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
  • Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
  • Lead trainer for new PMS roll-out, including downtime and upgrade management.
  • Show more

Office manager/receptionist vs front office manager skills

Common office manager/receptionist skills
  • Patients, 21%
  • Customer Service, 15%
  • Payroll, 10%
  • Appointment Scheduling, 8%
  • Front Desk, 6%
  • Office Equipment, 3%
Common front office manager skills
  • Customer Service, 13%
  • Reservations, 11%
  • Guest Service, 10%
  • Payroll, 6%
  • Patients, 6%
  • Night Audit, 5%

Browse office and administrative jobs