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The differences between office managers/receptionist and reservations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an office manager/receptionist and a reservations manager. Additionally, a reservations manager has an average salary of $73,697, which is higher than the $39,696 average annual salary of an office manager/receptionist.
The top three skills for an office manager/receptionist include patients, customer service and payroll. The most important skills for a reservations manager are reservations, data entry, and customer inquiries.
| Office Manager/Receptionist | Reservations Manager | |
| Yearly salary | $39,696 | $73,697 |
| Hourly rate | $19.08 | $35.43 |
| Growth rate | -8% | - |
| Number of jobs | 58,318 | 14,447 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 51% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An office manager/receptionist specializes in performing administrative duties in an office or department. One of their primary responsibilities is to greet visitors or clients, answer inquiries, respond to calls and correspondence, arrange appointments, manage schedules, and receive documents or messages. They may also assess staff performance, disseminate information, delegate tasks, and provide support for team members. Furthermore, should there be any issues, it is essential to address and resolve them, all while adhering to the company's policies and standards.
A reservation manager is a front-line professional who handles hotel room booking and other tasks. Reservation managers facilitate the sales, bookings, and promotion of the products and services of a company. They quickly respond to phone calls and emails on room booking, apply room blocks, forecast room reservations, and update the arrival checklist. It is part of their job to review room inventory and allocate resources. Usually, they are employed by transportation firms, tour operators, car rental agencies, hotel chains, and travel agencies.
Office managers/receptionist and reservations managers have different pay scales, as shown below.
| Office Manager/Receptionist | Reservations Manager | |
| Average salary | $39,696 | $73,697 |
| Salary range | Between $27,000 And $57,000 | Between $48,000 And $111,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | New York |
| Best paying company | - | Creative Discovery Museum |
| Best paying industry | - | - |
There are a few differences between an office manager/receptionist and a reservations manager in terms of educational background:
| Office Manager/Receptionist | Reservations Manager | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | Cornell University |
Here are the differences between office managers/receptionist' and reservations managers' demographics:
| Office Manager/Receptionist | Reservations Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 7.0% Female, 93.0% | Male, 28.6% Female, 71.4% |
| Race ratio | Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.2% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.9% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |