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The differences between operation support analysts and analyst leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operation support analyst, becoming an analyst lead takes usually requires 4-6 years. Additionally, an analyst lead has an average salary of $95,264, which is higher than the $67,708 average annual salary of an operation support analyst.
The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for an analyst lead are analytics, data analysis, and project management.
| Operation Support Analyst | Analyst Lead | |
| Yearly salary | $67,708 | $95,264 |
| Hourly rate | $32.55 | $45.80 |
| Growth rate | 10% | 9% |
| Number of jobs | 134,085 | 122,353 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 66% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.
The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.
Operation support analysts and analyst leads have different pay scales, as shown below.
| Operation Support Analyst | Analyst Lead | |
| Average salary | $67,708 | $95,264 |
| Salary range | Between $47,000 And $96,000 | Between $74,000 And $122,000 |
| Highest paying City | Palo Alto, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | McKinsey & Company Inc | |
| Best paying industry | Finance | Finance |
There are a few differences between an operation support analyst and an analyst lead in terms of educational background:
| Operation Support Analyst | Analyst Lead | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between operation support analysts' and analyst leads' demographics:
| Operation Support Analyst | Analyst Lead | |
| Average age | 42 | 43 |
| Gender ratio | Male, 55.3% Female, 44.7% | Male, 62.4% Female, 37.6% |
| Race ratio | Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |