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The differences between operation support analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operation support analyst and an application support analyst. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $67,708 average annual salary of an operation support analyst.
The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for an application support analyst are application support, customer service, and troubleshoot.
| Operation Support Analyst | Application Support Analyst | |
| Yearly salary | $67,708 | $92,078 |
| Hourly rate | $32.55 | $44.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 134,085 | 173,440 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 66% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.
An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.
Operation support analysts and application support analysts have different pay scales, as shown below.
| Operation Support Analyst | Application Support Analyst | |
| Average salary | $67,708 | $92,078 |
| Salary range | Between $47,000 And $96,000 | Between $67,000 And $125,000 |
| Highest paying City | Palo Alto, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | McKinsey & Company Inc | Meta |
| Best paying industry | Finance | Finance |
There are a few differences between an operation support analyst and an application support analyst in terms of educational background:
| Operation Support Analyst | Application Support Analyst | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 66% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between operation support analysts' and application support analysts' demographics:
| Operation Support Analyst | Application Support Analyst | |
| Average age | 42 | 42 |
| Gender ratio | Male, 55.3% Female, 44.7% | Male, 64.2% Female, 35.8% |
| Race ratio | Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |