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Operation support analyst vs computer analyst

The differences between operation support analysts and computer analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operation support analyst, becoming a computer analyst takes usually requires 4-6 years. Additionally, a computer analyst has an average salary of $75,852, which is higher than the $67,708 average annual salary of an operation support analyst.

The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for a computer analyst are computer system, troubleshoot, and C++.

Operation support analyst vs computer analyst overview

Operation Support AnalystComputer Analyst
Yearly salary$67,708$75,852
Hourly rate$32.55$36.47
Growth rate10%9%
Number of jobs134,08575,369
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Average age4243
Years of experience26

What does an operation support analyst do?

Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.

What does a computer analyst do?

A computer analyst is responsible for generating technical solutions to improve operational efficiency and processes. Computer analysts create models for system applications and perform upgrades on software and hardware networks to boost optimization. They also develop strategic methods to enhance the performance of existing systems and identify inconsistencies for immediate resolution. A computer analyst must have excellent communication and technical skills, especially in managing the security of computer data and setting the configuration and accessibility of networks for authorized users.

Operation support analyst vs computer analyst salary

Operation support analysts and computer analysts have different pay scales, as shown below.

Operation Support AnalystComputer Analyst
Average salary$67,708$75,852
Salary rangeBetween $47,000 And $96,000Between $57,000 And $99,000
Highest paying CityPalo Alto, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyMcKinsey & Company IncCiti
Best paying industryFinanceTechnology

Differences between operation support analyst and computer analyst education

There are a few differences between an operation support analyst and a computer analyst in terms of educational background:

Operation Support AnalystComputer Analyst
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 58%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Operation support analyst vs computer analyst demographics

Here are the differences between operation support analysts' and computer analysts' demographics:

Operation Support AnalystComputer Analyst
Average age4243
Gender ratioMale, 55.3% Female, 44.7%Male, 71.4% Female, 28.6%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4%Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 14.6% White, 59.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between operation support analyst and computer analyst duties and responsibilities

Operation support analyst example responsibilities.

  • Have experience in managing environments where java base interfaces run in SOLARIS/LINUX containers.
  • Monitor and manage mainframe computers.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide technical UNIX and Linux support in a professional manner.
  • Perform PC maintenance, repair, and hardware/software installation and upgrades, to include dial-up networks and software problem resolution.
  • Implement MOF in the project in line with ITIL.
  • Show more

Computer analyst example responsibilities.

  • Manage and create custom DNS for customers.
  • Manage technology deployment of major projects implementing select solutions using ITIL practices.
  • Serve as systems and network administrator managing hundreds of distribute Linux computers across campuses.
  • Manage inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.
  • Support OS environment, mainframe environment and PC's.
  • Schedule jobs, write Unix and Linux shell scripts, develop standards.
  • Show more

Operation support analyst vs computer analyst skills

Common operation support analyst skills
  • Operations Support, 13%
  • Customer Service, 12%
  • PowerPoint, 4%
  • Management System, 3%
  • Data Analysis, 3%
  • Data Entry, 3%
Common computer analyst skills
  • Computer System, 8%
  • Troubleshoot, 7%
  • C++, 6%
  • Customer Service, 6%
  • Linux, 5%
  • Technical Support, 5%

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