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The differences between operation support analysts and information analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operation support analyst, becoming an information analyst takes usually requires 4-6 years. Additionally, an information analyst has an average salary of $75,933, which is higher than the $67,708 average annual salary of an operation support analyst.
The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for an information analyst are patients, data entry, and data analysis.
| Operation Support Analyst | Information Analyst | |
| Yearly salary | $67,708 | $75,933 |
| Hourly rate | $32.55 | $36.51 |
| Growth rate | 10% | 9% |
| Number of jobs | 134,085 | 141,418 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 68% |
| Average age | 42 | 43 |
| Years of experience | 2 | 6 |
Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.
Information Analysts are employees who collect data and analyze the information from the data they collected. They are usually found in companies with information technology departments. They collect network, software, or hardware performance data and analyze these data. The data that Information Analysts collect would help in identifying and anticipating problems in the system. As such, they will be able to troubleshoot and provide a sound analysis of the systems and networks. They would then be able to give recommendations to address problems, based on what they analyzed.
Operation support analysts and information analysts have different pay scales, as shown below.
| Operation Support Analyst | Information Analyst | |
| Average salary | $67,708 | $75,933 |
| Salary range | Between $47,000 And $96,000 | Between $55,000 And $104,000 |
| Highest paying City | Palo Alto, CA | San Francisco, CA |
| Highest paying state | California | Oregon |
| Best paying company | McKinsey & Company Inc | Putnam Investments |
| Best paying industry | Finance | Technology |
There are a few differences between an operation support analyst and an information analyst in terms of educational background:
| Operation Support Analyst | Information Analyst | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between operation support analysts' and information analysts' demographics:
| Operation Support Analyst | Information Analyst | |
| Average age | 42 | 43 |
| Gender ratio | Male, 55.3% Female, 44.7% | Male, 51.7% Female, 48.3% |
| Race ratio | Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 14.6% White, 59.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |