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The differences between operation support analysts and operations support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operation support analyst and an operations support specialist. Additionally, an operation support analyst has an average salary of $67,708, which is higher than the $44,233 average annual salary of an operations support specialist.
The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for an operations support specialist are operations support, customer service, and data entry.
| Operation Support Analyst | Operations Support Specialist | |
| Yearly salary | $67,708 | $44,233 |
| Hourly rate | $32.55 | $21.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 134,085 | 176,034 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.
Operation support analysts and operations support specialists have different pay scales, as shown below.
| Operation Support Analyst | Operations Support Specialist | |
| Average salary | $67,708 | $44,233 |
| Salary range | Between $47,000 And $96,000 | Between $27,000 And $71,000 |
| Highest paying City | Palo Alto, CA | New York, NY |
| Highest paying state | California | New Jersey |
| Best paying company | McKinsey & Company Inc | KLA |
| Best paying industry | Finance | Automotive |
There are a few differences between an operation support analyst and an operations support specialist in terms of educational background:
| Operation Support Analyst | Operations Support Specialist | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between operation support analysts' and operations support specialists' demographics:
| Operation Support Analyst | Operations Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 55.3% Female, 44.7% | Male, 44.0% Female, 56.0% |
| Race ratio | Black or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4% | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |