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Operation support analyst vs senior operations analyst

The differences between operation support analysts and senior operations analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a senior operations analyst has an average salary of $82,757, which is higher than the $67,708 average annual salary of an operation support analyst.

The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for a senior operations analyst are powerpoint, process improvement, and SQL.

Operation support analyst vs senior operations analyst overview

Operation Support AnalystSenior Operations Analyst
Yearly salary$67,708$82,757
Hourly rate$32.55$39.79
Growth rate10%23%
Number of jobs134,085145,679
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 72%
Average age4245
Years of experience2-

What does an operation support analyst do?

Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.

What does a senior operations analyst do?

Senior Operations Analysts are employees who oversee the operations-related data of the organization. They are responsible for capturing operations data and downloading reports. Senior Operations Analysts may also be tasked to validate the data on the reports. They would then analyze these reports to see the current state of the business and spot trends in the data. They also analyze the different parameters in business operations and see whether these metrics are met. Senior Operations Analysts use operations reports to create sound recommendations related to the business. They help guide decision-makers in carving the best path for business operations.

Operation support analyst vs senior operations analyst salary

Operation support analysts and senior operations analysts have different pay scales, as shown below.

Operation Support AnalystSenior Operations Analyst
Average salary$67,708$82,757
Salary rangeBetween $47,000 And $96,000Between $61,000 And $111,000
Highest paying CityPalo Alto, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMcKinsey & Company IncRopes & Gray
Best paying industryFinanceFinance

Differences between operation support analyst and senior operations analyst education

There are a few differences between an operation support analyst and a senior operations analyst in terms of educational background:

Operation Support AnalystSenior Operations Analyst
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Southern California

Operation support analyst vs senior operations analyst demographics

Here are the differences between operation support analysts' and senior operations analysts' demographics:

Operation Support AnalystSenior Operations Analyst
Average age4245
Gender ratioMale, 55.3% Female, 44.7%Male, 59.6% Female, 40.4%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4%Black or African American, 13.1% Unknown, 6.0% Hispanic or Latino, 13.8% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.6%
LGBT Percentage11%9%

Differences between operation support analyst and senior operations analyst duties and responsibilities

Operation support analyst example responsibilities.

  • Have experience in managing environments where java base interfaces run in SOLARIS/LINUX containers.
  • Monitor and manage mainframe computers.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide technical UNIX and Linux support in a professional manner.
  • Perform PC maintenance, repair, and hardware/software installation and upgrades, to include dial-up networks and software problem resolution.
  • Implement MOF in the project in line with ITIL.
  • Show more

Senior operations analyst example responsibilities.

  • Collaborate with cross-functional team, developing strategy and supporting consumer orders on line while managing UAT testing and go-live activities.
  • Manage all RFP submissions and confirming there attach to the appropriate sales account by key market segments utilizing SQL query management.
  • Manage securities origination and verify manually create OTC security masters.
  • Manage cross-functional teams responsible for network infrastructure, enterprise applications, servers, capacity and business continuity planning.
  • Manage timely (business/technology) requirements gathering, project documentation, approvals from governance, QA testing and post-production validation.
  • Manage all logistics and supply chain operations that facilitate sales delivery with minimal disruption to distribution, following all compliance standards.
  • Show more

Operation support analyst vs senior operations analyst skills

Common operation support analyst skills
  • Operations Support, 13%
  • Customer Service, 12%
  • PowerPoint, 4%
  • Management System, 3%
  • Data Analysis, 3%
  • Data Entry, 3%
Common senior operations analyst skills
  • PowerPoint, 8%
  • Process Improvement, 7%
  • SQL, 7%
  • Project Management, 7%
  • Customer Service, 6%
  • Data Analysis, 6%

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