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Operation support analyst vs staff analyst

The differences between operation support analysts and staff analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an operation support analyst, becoming a staff analyst takes usually requires 2-4 years. Additionally, a staff analyst has an average salary of $99,158, which is higher than the $67,708 average annual salary of an operation support analyst.

The top three skills for an operation support analyst include operations support, customer service and powerpoint. The most important skills for a staff analyst are project management, process improvement, and technical support.

Operation support analyst vs staff analyst overview

Operation Support AnalystStaff Analyst
Yearly salary$67,708$99,158
Hourly rate$32.55$47.67
Growth rate10%11%
Number of jobs134,085174,178
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 68%
Average age4244
Years of experience24

What does an operation support analyst do?

Operations support analysts' primary duty is to make sure the business operates efficiently and effectively in meeting the customer's needs. To determine this, they may perform surveys and other forms of gathering information to identify the specific areas the business can enhance. They use relevant data to develop strategies that would help make the business effective and efficient. Also, their responsibilities include producing written reports, fixing equipment, and providing answers to customers' queries. Relevant training is required in different industries, so job seekers need to have strong analytical and mathematical skills.

What does a staff analyst do?

Staff Analysts are employees who oversee the activities related to the employees. They monitor the performance of the employees and assess whether particular employees suit the role they have. They also assess the current roles in the company to see if those roles are really needed. Staff Analysts ensure that the manpower allocation in the company is efficient. They analyze staff-related data to check whether there are more areas for improvement. Staff Analysts may also be assigned to come up with projects related to improving productivity.

Operation support analyst vs staff analyst salary

Operation support analysts and staff analysts have different pay scales, as shown below.

Operation Support AnalystStaff Analyst
Average salary$67,708$99,158
Salary rangeBetween $47,000 And $96,000Between $71,000 And $136,000
Highest paying CityPalo Alto, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyMcKinsey & Company IncBayer
Best paying industryFinanceTechnology

Differences between operation support analyst and staff analyst education

There are a few differences between an operation support analyst and a staff analyst in terms of educational background:

Operation Support AnalystStaff Analyst
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeStanford UniversityNorthwestern University

Operation support analyst vs staff analyst demographics

Here are the differences between operation support analysts' and staff analysts' demographics:

Operation Support AnalystStaff Analyst
Average age4244
Gender ratioMale, 55.3% Female, 44.7%Male, 47.6% Female, 52.4%
Race ratioBlack or African American, 12.1% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.6% American Indian and Alaska Native, 0.4%Black or African American, 8.0% Unknown, 4.5% Hispanic or Latino, 8.9% Asian, 12.1% White, 66.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%12%

Differences between operation support analyst and staff analyst duties and responsibilities

Operation support analyst example responsibilities.

  • Have experience in managing environments where java base interfaces run in SOLARIS/LINUX containers.
  • Monitor and manage mainframe computers.
  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Provide technical UNIX and Linux support in a professional manner.
  • Perform PC maintenance, repair, and hardware/software installation and upgrades, to include dial-up networks and software problem resolution.
  • Implement MOF in the project in line with ITIL.
  • Show more

Staff analyst example responsibilities.

  • Develop infrastructure to enable clients to better understand and manage risks associate with their decision environment to capture opportunities.
  • Communicate with design engineers to obtain weekly status of engineering documents and update spreadsheet and charts in SharePoint.
  • Project manager for derivative processing on the accounting platform including creating a steam line process and validating tickets for accuracy.
  • Provide statistically orient in-depth market analyses using SAS for specific construction products including concrete, oil, steel and machinery equipment.
  • Deliver an innovative data visualization capability.
  • Monitor and analyze critical path of material flows and trends, coordinate material synchronization within the MRP system to maximize profitability.
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Operation support analyst vs staff analyst skills

Common operation support analyst skills
  • Operations Support, 13%
  • Customer Service, 12%
  • PowerPoint, 4%
  • Management System, 3%
  • Data Analysis, 3%
  • Data Entry, 3%
Common staff analyst skills
  • Project Management, 9%
  • Process Improvement, 7%
  • Technical Support, 6%
  • Windows, 6%
  • SQL, 6%
  • Logistics, 5%

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