Operations director jobs in Edmonds, WA

If you value loyalty and integrity, are a results-oriented leader with a passion for excellence, a commitment to fostering a collaborative culture, and a desire to shape the future of a thriving organization, we invite you to explore this exciting opportunity! We are seeking a talented, dynamic leader to join our executive team in the role of Director, Technology Operations. This individual will oversee all aspects of the company's information technology, including network, cybersecurity, and related infrastructure operations. Reporting directly to the COO, the Director will collaborate with the executive team to define and execute a technology roadmap that supports the company's business goals. The successful candidate must align with our company's values and culture and demonstrate the leadership qualities to empower and inspire their teams. Key Qualifications: Cultural Fit: The most crucial aspect of this role is the ability to blend seamlessly into our company culture, which values collaboration, innovation, and integrity. The ideal candidate should be open to aligning with our established business model (i.e., learn and understand why we do things the way we do them before suggesting improvements). Intellectual Curiosity: You must genuinely desire to understand the finer details of the business. You should demonstrate an ability to dig deep into processes, strategies, and data, consistently seeking out opportunities for improvement and innovation. Intellectual curiosity drives your approach to problem-solving and strategic execution. Client-Facing Skills: You may have the opportunity to represent the company in external engagements, definitely on a daily basis and likely as a contributor in quarterly meetings with client representatives. Communicating effectively and developing long-term relationships built on trust and mutual respect is important. People and Management Skills: Leadership excellence is paramount. We are looking for an individual who can lead, manage, and develop high-performing operational teams. You should demonstrate empathy, adaptability, accountability and the ability to inspire and influence at all levels of the organization. A strong track record in managing diverse teams and driving results is required. Key Responsibilities: Working out of our Seattle office, your primary focus as the Director is overseeing and managing NWA's IT operations, ensuring efficiency, security, and alignment with business goals. Oversee and manage all IT operations, including network and data center security, data management, cybersecurity, and technical support areas Develop and implement IT operations policies and best practices Manage, lead, and provide guidance to the IT operations team Collaborate with stakeholders to define business and systems requirements for new technology implementations, using both waterfall and agile methodologies. Ensure effective and efficient delivery of IT operational services Facilitate the annual strategic IT planning process to include major priorities, risks, and budgetary considerations. Plan and manage budgets related to IT operations Ensure all IT operations activities are performed within the parameters of applicable laws, codes, and regulations Evaluate technology risks and ensure NWA's disaster recovery plan remains up to date Continually evaluate current company technology and infrastructure; and recommend changes as necessary Maintain a strong focus on cyber security to ensure our systems, network and processes are secure. Support critical systems and respond to operational needs outside of standard business hours, including evenings and weekends when necessary. Who you are: Ethical & Credible: You exemplify high ethical standards, trustworthiness, and honesty in your personal and professional life. Loyal & Committed: Your work history demonstrates stability, dedication, and reliability. Experienced. While specific industry experience is less critical, a minimum of 10 years' relevant experience (i.e., Manager, Director, Sr. Director, of IT operations, etc.) is required. A deep expertise in IT architecture, infrastructure management, cybersecurity, and emerging technologies. Educated. BS degree in Computer Science, Information Systems, or related field experience. MBA preferred. Successful. Proven history of driving digital transformation and implementing cloud-based solutions. Exceptional communication skills, with the ability to engage and align both technical and non-technical stakeholders. Strategic Leader. Ability to think both strategically and tactically, with a long-term vision for company success. Strong leadership and team-building skills, with a track record of developing and leading high-performing IT operations teams. Why join our leadership team: We offer a rare opportunity for an accomplished visionary executive to join a highly respected third-party benefits administrator with a 66-year legacy of delivering exceptional service. As we embark on the next phase and plan for our future, we are seeking dynamic leaders who are energized by strategic challenges and poised to drive transformative change. What We Offer: Competitive Salary & Benefits: Salary range $162,000 - $219,000. A comprehensive benefits package, including health, dental, vision, 401(k), and more. Professional Growth: Opportunities to lead transformative initiatives and work with a dedicated team of professionals. How to Apply: To apply for the Director, IT Operations position, please submit your resume, cover letter, and any relevant portfolio work to Kelly Johnson at *********************. We look forward to learning how your expertise can shape the future of NWA. NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Seattle, Washington | Full-Time | Leadership Role | $60,000 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $60,000 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Seattle, WA 98119 (Preferred) Work Location: In person

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Team Overview The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization. Responsibilities * Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL * 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements * Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA * Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements * By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI * Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day * Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications * Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business * Exceptional Data Analysis and understanding of WMS systems * Excellent communication, cross-team collaboration, and project management skills Preferred Qualifications * Overseas Warehouse and 3PL Warehouse Management experience is preferred * International e-commerce logistics experience is preferred

We are seeking an experienced commercial leader with experience of successfully working with or for Amazon. This role requires a deep understanding of e-commerce platforms and digital marketing strategies. This role involves managing a team that interacts directly with our customers, driving sales strategies, ensuring customer satisfaction, and driving business growth. You will be expected to contribute to the development of new ideas, techniques, procedures, services, or products for various P&G Brands within Beauty and Personal Care Categories. The role requires strategic thinking, excellent communication skills, and a strong commitment to team development. Key Responsibilities: + Define and execute eComm strategies to drive total Sales of the Amazon business. + Identify and lead developments of new ideas, techniques, procedures, services, or products. + Analyze sales data to identify opportunities for growth and improvement. + Collaborate with cross-functional teams to improve online customer experience. + Stay updated on latest e-commerce trends and apply relevant insights to our strategy. + Develop internal and external customer strategic relationships. + Work with minimal supervision while determining work priorities and defining how work should be accomplished. + Manage and leading a team to accomplish results; allocate individuals as per business needs, strengths & aspirations. + Ensure compliance with relevant external (legal, tax) and internal (e.g. decision authority, procure to pay) stewardship requirements. Job Qualifications + Bachelor's degree in Business, Marketing, or a related field. + Proven experience in e-commerce role with a minimum of 5 years of experience working with or for Amazon. + Knowledge of SEO best practices. + Strong analytical skills with the ability to interpret data and make data-driven decisions. + Demonstrated ability to drive sales strategies and achieve growth objectives. + Demonstrated leadership skills with experience in managing customer-oriented teams. + Strong communication skills with the ability to influence both internally and externally. + Proven ability to identify and lead developments of new ideas, techniques, procedures, services or products. + Experience in developing strategic relationships within an organization. + Able to work independently and make decisions within the scope of the role. + Prior experience in managing & leading a team is preferred. Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process. We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please click HERE (******************************************************* . Procter & Gamble participates in e-verify as required by law. Qualified individuals will not be disadvantaged based on being unemployed. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Job Schedule Full time Job Number R000142345 Job Segmentation Experienced Professionals Starting Pay / Salary Range $164,000.00 - $210,000.00 / year

About Helion We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing As Talent Operations Program Manager, you'll own the infrastructure that drives Helion hiring. Scaling with urgency, you'll architect the systems, processes, and programs that raise our talent density. From optimizing the ATS and recruiting workflows to leading programs like interview training and assessments, you'll balance strategic program leadership with hands-on execution. Your work will directly shape how we attract, assess, and hire the people who will build the future of clean energy. This role reports to the Talent Operations Manager and is onsite at our Everett, WA office. You Will: Architect and optimize Helion's recruiting systems and workflows, owning ATS configuration, integrations, and scalability Pilot and experiment with new tools, workflows, and AI-enabled recruiting solutions, benchmarking impact and scaling what works Develop dashboards and performance reporting that surface hard truths, inform executive decisions, and drive continuous improvement Design and elevate talent programs - including interviewer training, assessments, internships, talent brand, referrals and events - that build a stronger, more scalable hiring pipeline Lead cross-functional change management, ensuring new tools and programs are adopted, measured, and sustained across the business Required Skills: Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field 7+ years of experience in recruiting operations, HR operations, or talent program management Proven success scaling recruiting operations in a high-growth start-up, balancing urgency with rigor in a fast-paced environment Expertise with ATS platforms (Greenhouse, Ashby) and recruiting systems, with ability to design, configure, and optimize integrations across the toolchain Hands-on experience piloting and evaluating AI recruiting tools, defining success metrics, and making informed recommendations based on outcomes Strong capability to maintain dashboards that track SLAs and key metrics, enforce accountability, and guide executive-level decisions Track record of leading cross-functional talent programs, applying change management principles, and delivering measurable improvements across the hiring lifecycle #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is an exempt salaried role. Annual Base Pay $105,000 - $120,000 USD Benefits Our total compensation package includes benefits, including but not limited to: • Medical, Dental, and Vision plans for employees and their families • 31 Days of PTO (21 vacation days and 10 sick days) • 10 Paid holidays, plus company-wide winter break • Up to 5% employer 401(k) match • Short term disability, long term disability, and life insurance • Paid parental leave and support (up to 16 weeks) • Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.

At Mongoose, we believe every conversation matters. We're on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward. Whether it's helping a student navigate their first semester, connecting alumni with meaningful opportunities, or ensuring parents feel informed and supported-our AI-enabled platform drives compliant, empathetic, and impactful conversations that build trust and foster success campus-wide. We know that conversations aren't just a feature-they're the foundation of connection. That's why we focus on delivering insights, relevance, empathy, scale, and trust in everything we do. At Mongoose, we're transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that's making a real difference in education-one conversation at a time. As the Director of Customer Success & Growth, you'll lead the strategy and execution that shape the entire post-sale customer experience-from onboarding and adoption to renewal and expansion. You'll drive the operating model, coaching systems, and cross-functional alignment that ensure customers realize value quickly, remain healthy and engaged, and grow with us year over year. In this role, you'll play a critical part in protecting gross retention, accelerating net revenue retention, and creating a predictable rhythm of outcomes across the customer lifecycle. This role sits at the intersection of Revenue, Product, Marketing, and RevOps, serving as the connective tissue that ensures every customer understands our value, every handoff is clean, and every expansion opportunity is identified and acted on with discipline. Over time, you'll scale this function into a unified growth engine-deepening customer insights, strengthening our team's coaching and performance, and elevating how we deliver value and outcomes to institutions across higher ed.What You'll Do: Lead the Post-Sale Operating Model: Build and scale a consistent, predictable operating rhythm across onboarding, adoption, renewal, and expansion. You'll define lifecycle stages, exit criteria, health signals, and playbooks that give the team clarity, focus, and repeatability. Own Retention & Expansion Outcomes: Build and operationalize a clear expansion strategy that turns customer value into revenue growth. You'll define how the organization identifies expansion signals, sizes opportunities, qualifies commercial handoff, and executes renewals and upsell plays. Through strong coaching and disciplined inspection, you'll protect gross retention and deliver consistent, segment-level NRR performance. Elevate Customer Onboarding & Adoption: Ensure customers realize value quickly through a structured, outcomes-focused onboarding motion. You'll strengthen success planning, usage improvement strategies, and adoption plays that deepen product engagement and health. Provide Leadership Across CS & AM Functions: Offer strategic and operational leadership across Customer Success and Account Management, working through managers and team leads to elevate performance, coaching, accountability, and customer outcomes. Run the Post-Sale Inspection Cadence: Evaluate existing strategy for QBRs, health reviews, renewal/expansion forecast calls, and performance inspections to ensure they create visibility, remove blockers, and drive proactive decision-making. Develop a High-Performing Team: Coach and enable the post-sale organization to consistently deliver value. You'll strengthen capability across onboarding, adoption, commercial execution, and client relationship management. Partner Across Revenue, Product, Marketing, and RevOps: Serve as the connective tissue that aligns teams around a unified customer journey. You'll bring customer insights into roadmap decisions, lifecycle communications, and forecasting. Own Executive-Level Customer Engagement: Act as a senior escalation point for high-impact or at-risk accounts, strengthening alignment with institutional leaders and ensuring customers understand the value Mongoose delivers. Forecast Retention & Expansion with Precision: Partner with Revenue Leadership and RevOps to forecast renewal and expansion performance, diagnose gaps, and ensure predictable outcomes across segments. Champion the Voice of the Customer: Surface insights that inform product expansion opportunities, marketing narratives, customer advocacy, and strategic planning-ensuring every decision reflects what customers need to be successful. What You'll Bring to the Table: Deep Post-Sale Leadership Experience: You bring meaningful experience leading Customer Success organizations in B2B SaaS, with hands-on ownership of onboarding, adoption, renewal, and expansion motions. A demonstrated track record of owning GRR and NRR outcomes with clear, measurable improvements at scale. Strength in Building Operating Models: You know how to design and scale the systems, playbooks, lifecycle stages, health scoring, and inspection rhythms that bring clarity, consistency, and predictability to a post-sale organization. Commercial Acumen & Expansion Mindset: You understand how to translate customer value into renewal stability and expansion opportunity. You can size, qualify, and sequence expansions, and you know how to coach teams to execute them with discipline. Leadership Through Managers & Team Leads: You've developed leaders and high-performing teams by creating role clarity, building coaching systems, and elevating performance through accountability, empowerment, and clear expectations. Data-Driven Decision Making: You're comfortable diagnosing gaps through metrics and dashboards, using KPIs, forecasting, and coverage models to guide decisions-and ensuring your team acts on insights, not anecdotes. Executive Presence & Customer Credibility: You can step into complex situations with senior stakeholders, manage escalations with steadiness, and reinforce value in a way that builds trust, alignment, and confidence. Cross-Functional Collaboration: You work naturally across Revenue, Product, Marketing, Finance, and RevOps to create a unified customer journey, shared success metrics, and cohesive execution across the full lifecycle. Ability to Navigate Complex Environments: You thrive in multi-stakeholder settings-like higher education or similarly complex industries-where value must be tailored, proven, and reinforced across diverse personas and decision makers. A Builder's Mindset: You enjoy bringing structure to evolving environments. You balance empathy and accountability, and you know how to create clarity, raise the bar, and scale systems as the team and business grow. We Offer: Comprehensive medical, dental, and vision coverage 401K with company match: 100% of the 1st 3% and 50% of the next 2% Flexible PTO Competitive Leave Policies 13 paid holidays, plus a week off between Christmas and New Year's Eligible for up to a 10% annual bonus based on company and individual performance At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. If you need accommodations during the application process, please let us know-we're here to help.

CloudMoyo is an award-winning and data-driven engineering firm with deep expertise in analytics, application development, digital strategies and generative AI solutions. Our goal is to envision and develop solutions that reinvigorate businesses and build their best futures by propelling digital transformation with resilience. We work alongside various partners, like Microsoft and Icertis, to bring forward robust, inventive, and scalable solutions tailored to your business needs. Our expertise is founded on the efforts of our talented employees, as well as our FIRST with FORTE values we champion. FORTE means Fairness, Openness, Respect, Teamwork, and Execution. Our values here lead to open and honest conversations that allow for greater collaboration, leading to best-in-class execution that delights our customers. In 2025, we introduced FIRST with FORTE, with the goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. We pride ourselves on being one of Seattle's Best Places to Work for the past 6 years, earning the #1 rank in both 2021 and 2024! In 2021, we earned the Icertis Partner of the Year Award - FORTE Values, and in 2024 earned the Icertis Highest Delivery NPS Award. Interested in joining our team? Keep reading! Life at CloudMoyo Here at CloudMoyo, we are driven by our values of FORTE, which stands for Fairness, Openness, Respect, Teamwork, and Execution. We strongly believe that our expertise is founded on the efforts of our employees, who reflect our FORTE values in their work. In 2025, we introduced FIRST with FORTE. This addition to our values aligns with our goal to be a Fearless, Innovative, and Resilient organization with Substantial impacts while being a Trustworthy partner. It's an extension of FORTE that focuses on our values as a larger organization, built on great employees. Our workplace culture is driven by unshakable commitment to building a world-class workplace for all employees, one characterized by meaningful interactions, flat hierarchy, challenging assignments, opportunities to grow with the best in the field, and exciting rewards and benefits. If you're a talented, hard-working, and fun-loving person looking to grow, then CloudMoyo may be a great fit for your next professional adventure. Curious about what it's like working at CloudMoyo? Hear from CloudMoyo employees on Glassdoor. Four Rings of Responsibility: The company operates according to the Four Rings of Responsibility, which emphasizes maintaining the health and wellbeing of its employees. Our Four Rings of Responsibility include: Take Care of Self Take Care of Family Take Care of Community Take Care of Business The Covid-19 pandemic has changed the way we view health and wellness, and from our Four Rings of Responsibility came our WellNest initiative. WellNest emphasizes employees to #TakeCareofSelf, ensuring wellbeing at a physical, emotional, and psychological level. WellNest offers opportunities for engagement, team collaboration, and supporting others in maintaining their wellbeing. This can involve pursuing a new hobby, attending individual experiences, or engaging in meaningful conversations with colleagues to learn from their experiences. Job Description Do you thrive in a dynamic environment, driving sales growth and forging strategic partnerships? Are you passionate about cloud technology and its power to revolutionize businesses? If so, then this opportunity might just be for you! As our Associate Vice President - Microsoft Practice Sales & Solutions, you'll be a visionary leader, spearheading the expansion of our Microsoft Fabric and Azure solutions for Cloud, Data & AI services. You'll leverage your deep sales expertise to cultivate relationships with key decision-makers at both new and existing clients, guiding them on their enterprise modernization journeys. This is your chance to make a real impact, shaping the future of AI and Data across the industry. Candidate has the following responsibilities: Orchestrate significant revenue growth across our Microsoft Data Fabric, Azure Solutions, Cloud, Data & Analytics services portfolio. Leverage your in-depth knowledge of Microsoft's offerings, ideally with experience working within Microsoft districts (South, Mid-Atlantic, Mid-West, and West preferably) and / or industry team (Manufacturing/ CPG/ BFSI). Be a strategic quarterback and hunter, actively build Go-to-market strategies with MS field, DataBricks and Snowflake. Work closely with CEO and Board to accelerate revenue growth to 3X over the next 2 years Develop new funnel, sales pipeline and pursue business opportunities within the United States. Champion CloudMoyo's cutting-edge solutions, including Agentic AI /Gen AI solutions for MS Fabric Migration (CMA), Document Intelligence (CDA), and Technology consulting & implementation Lead, build and direct the field and customers to accelerate the adoption of pre-built MS Fabric Solutions and new use case for leveraging Azure Open AI, M365 Co-Pilots, Power platform and platforms like Vera AI from Icertis. Deliver exceptional results, achieving or exceeding quotas in all areas - revenue, client relationships, and new customer acquisition across territories. Lead in the Microsoft Go-To-Market for SIs and solution providers and partnerships Be an advocate and effectively communicate the company's value proposition & differentiated services and solutions. Champion Client Success: Be responsible for sales accountability and sales relationships with customers. Craft winning strategies & drive growth by developing sales strategy & plans that achieve targets. Identify and high-value partnerships with strategic partner account targets and effectively work with the field sales teams in planning and execution of sales opportunities along with Microsoft. Develop meticulous account and opportunity plans. Navigate intricate client organizational structures, pinpointing key decision-makers and fostering relationships with both senior & mid-management levels. Within CloudMoyo, foster a collaborative environment across pre-sales, marketing, and delivery teams, located in varied time zones. Cultivate enduring client relationships built on trust, fostering long-term value and exceeding expectations. Be a leader to monetize and build a strategic sell-to portfolio of clients across Microsoft Corporation. Cultivate a strong understanding of key business functions like Strategy, Business Marketing, and Product Groups. Qualifications Minimum 10+ years of selling/closing deals in top consulting/IT services firms, specializing in Microsoft Azure, Data, AI, Cloud enablement & migration, and Modernization/Analytics. Possess a minimum bachelor's degree. A history of leading and exceeding offshore/global services quotas, guiding large and regional SIs through successful project & program sales. Possess a keen ability to diagnose client challenges and craft strategic solutions that drive business outcomes. Demonstrated track record of success in one or more of the following areas: Services Sales, partner led joint sales, and partner field executive relationship building. Bonus points for strong Microsoft and ecosystem selling expertise! A firm grasp of solution & value-based selling, honed through experience in the enterprise business applications space. A consistent track record of exceeding sales goals and setting the bar high. Experience thriving in a fast-paced, high growth start-up environment. Ability to build and manage relationships with C-Level clients and relationship management. High-energy, decisive, and adept at navigating demanding client environments. Excellent written and oral communication skills, coupled with strong people skills. Demonstrated leadership, problem-solving, and decision-making abilities. Proficient in presentation skills, client relationship building, negotiation, prospecting, creative thinking, sales planning, and maintaining strong independence & motivation. An understanding of CLM/ERP/Procurement solutions is a plus! Be travel ready! About 40% travel per month or on an ad-hoc basis. Additional Information Pay Scale : The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At CloudMoyo, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Annual Compensation: Base - $180 - $220K Variable - $180 - $220K (uncapped based on revenue target achievement) OTE - $360 - $440K Benefits and perks: Comprehensive healthcare benefits including medical, dental, and vision plans. Flexible saving accounts and health savings accounts. 401(k) to help you save for retirement. Short and long-term disability and life insurance benefits to prepare for the unexpected. An employee assistance program. Employees are eligible to accrue 10 hours of Paid Time Off (PTO) per month, totaling 120 hours (equivalent to 15 workdays) per year of continuous service. The company observes 12 fixed paid holidays annually. In addition, employees are entitled to a paid PTO week during the 4th of July to be used in accordance with the company's policy. Sick leave will be provided in line with company policy and applicable state and county regulations. Domestic violence leave will be provided in line with company policy and applicable state and county regulations. Days for Humanity - 5 paid volunteer days annually. Career development opportunities. A fast-paced and welcoming culture that will value your ideas and contribution from day one. Flexible work hours that promote a healthy work/life balance. CloudMoyo is not open to 3rd party solicitation or resumes for our posted FTE positions. Resumes received from 3rd party agencies that are unsolicited will be considered complimentary. CloudMoyo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. CloudMoyo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has a presence. All your information will be kept confidential according to EEO guidelines.

Your Next Opportunity: Strategy & Planning Partner with CMO/CRO leadership to develop and execute revenue strategy. Collaborate with finance, sales and marketing for forecasting. Pipeline management, territory planning, and GTM performance insights. Drive annual planning processes (e.g., capacity models, headcount planning, quota setting). Process Optimization Identify, design, and implement scalable processes across sales, marketing, and CS. Continuously improve lead routing, handoff processes, and customer journey workflows. Own operational alignment between Marketing Ops, Sales Ops, and CS Ops. Enablement Systems & Tools Own the GTM tech stack (e.g., Salesforce, HubSpot, Tableau, Maxio) Lead CRM governance, optimization, and automation strategy. Evaluate, implement, and manage tools to improve productivity and visibility. Manage salesforce administrator. Analytics & Reporting Deliver actionable insights through dashboards and reports (pipeline, funnel, CAC, LTV, churn, etc.). Develop executive-level reporting on KPIs and business performance. Improve data hygiene, segmentation, and attribution modeling. Team Leadership Build and manage a high-performing RevOps team across SalesOps, MarketingOps, and CSOps. Foster a data-driven, collaborative, and continuous-improvement culture. Partner cross-functionally with Finance, Product, and IT. What Qualifies You: 7-10+ years in Revenue Operations, Sales Operations, or GTM strategy roles. 3-5+ years in leadership or director-level RevOps positions at tech/SaaS companies. Proven success in scaling operations in high-growth B2B SaaS environments. Skills: Deep expertise in Salesforce and other GTM systems Strong analytical mindset; fluent in data visualization and Excel. Excellent communicator and cross-functional leader. Strategic thinker with attention to detail and operational rigor. Ability to lead, motivate team with deliverable results. Moxians are Covered: All benefits are subject to review on an annual basis whereas we continuously assess our total reward proposition aligning with the needs of our people, our business and the market. Benefits are offered 1 st of the month. View Full Benefit Program: Sequoia Medical/Dental/Vision Paid Time Off Holiday Pay-11 days Breavement-3 days Get paid on your birthday STD/LTD-company paid Supplemental Life, Critical Illness, Accident PerkSpot Employee Assistance Program Wellbeing Program Discounted Pet Insurance Office Lunch Employee Engagement Programs Note: benefits may vary by country and region we operate in. EEO Statement MoxiWorks is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law. As part of the employment process, MoxiWorks conducts comprehensive background checks on all final candidates for employment. The background check process may include a review of criminal history, credit history, employment verification, education verification, and other relevant information. MoxiWorks is committed to complying with all applicable federal, state, and local laws concerning background checks. We ensure that our background check process is fair, consistent, and transparent, and we follow all legal requirements regarding the timing and scope of such checks. For positions in jurisdictions with specific legal requirements, such as restrictions on the timing of criminal history inquiries, we will conduct these checks in accordance with local laws and only after a conditional offer of employment has been made, where required.

Are you a champion of operational excellence, skilled in transforming organizational processes into models of efficiency and effectiveness? Can you navigate the intricate dynamics of a criminal defense firm, orchestrating synergy between legal teams, to align with our mission of client advocacy? Do you excel at building a culture of collaboration and accountability, ensuring that every team member is engaged, empowered, and aligned with the firm's goals? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** At The Law Offices of Lance R. Fryrear, we believe that being charged with a crime is one of the most challenging experiences a person can face. For over 25 years, our mission has been to fix more than just the case-we aim to restore our clients' lives. With a team that has defended over 5,000 clients, we stand as a beacon of hope and expertise in the legal community. Our ethos is rooted in integrity, communication, and transparency, principles that have guided us to numerous accolades and a reputation for unrivaled legal expertise. Beyond our legal prowess, we're known for our impactful community engagement, reflecting a deep commitment to societal well-being beyond the courtroom. Our firm's dedication to our clients and community is further exemplified through our comprehensive client communication strategies, including informative blogs and newsletters. These platforms not only keep our clients and community informed about legal developments and insights but also demonstrate our commitment to education and empowerment. The positive reviews and testimonials from our clients are a testament to our success not only in legal advocacy but in building lasting relationships based on trust and understanding. As a potential Director of Operations at our firm, you would be joining a team that not only excels in the legal arena but also makes a tangible difference in people's lives, fostering a culture of growth, empathy, and excellence. This is an opportunity to be part of a legacy that transcends traditional legal practice, one that is deeply rooted in community, compassion, and a relentless pursuit of justice. As The Law Offices of Lance R. Fryrear continues to grow, so does the need for stronger operational efficiency to support our expanding team and client base. Navigating the complexities of a high-performing criminal defense firm requires more than just legal expertise-it demands a structured, well-executed operational strategy to ensure our attorneys can focus on advocacy without being hindered by inefficiencies. The Director of Operations is a key leadership role designed to bring clarity to the chaos, refining workflows, optimizing internal processes, and fostering a culture of accountability and continuous improvement. By streamlining day-to-day operations and driving strategic initiatives, this role is instrumental in elevating the firm to its next stage of success, ensuring we remain a pillar of excellence and client advocacy in the legal field. What you'll do: Operational Oversight: Oversee and optimize the firm's day-to-day operations, ensuring effective management of case workflows and administrative processes, and addressing any existing inefficiencies to enhance productivity. Team Leadership: Directly manage the team, fostering a collaborative and high-performing culture built on trust, accountability, and continuous improvement. Work closely with team members to understand their challenges, needs, and motivations, ensuring that new processes and initiatives are implemented with their buy-in and support. Process Improvement: Assess the firm's unique operational needs, especially within the nuanced workflows of criminal defense, to determine what processes and KPIs make the most sense. Identify inefficiencies, refine workflows to align with the firm's specific needs, and implement improvements that enhance efficiency without disrupting the firm's established legal approach. Training and Development: Conduct training sessions to educate staff on new processes and systems, ensuring alignment with company-wide operational expectations and promoting a culture of growth and development. Stakeholder Collaboration: Work closely with legal teams and leadership to ensure cross-functional processes are aligned with the firm's operational goals and client service standards. Performance Metrics and Special Projects: Develop and monitor key performance indicators (KPIs) related to operational efficiency, case management timelines, and staff performance, and oversee new initiatives aimed at enhancing operational effectiveness. Bonus Program Development: Design and implement a performance-based bonus program for attorneys and case resolution, ensuring it aligns with firm goals, motivates the team, and enhances efficiency. What we're looking for: Experience: At least 3-5 years in operations management, with at least 2 years at the director level, preferably in a legal setting. Emotional Intelligence: High level of emotional intelligence with the ability to navigate complex interpersonal dynamics, gain staff buy-in, and foster a positive organizational culture. Process Development and Implementation: Proven track record in creating, implementing, and driving transformative operational processes and programs, with the ability to effectively track and report on their success using data-driven insights. Strategic Thinking and Problem-Solving: Demonstrated ability to identify potential operational blind spots and preemptively devise solutions, with adept critical thinking and analytical skills to foresee and resolve challenges before they escalate. Innovative Management and Communication Skills: Expertise in developing and implementing innovative management strategies and communication plans that enhance staff engagement and operational efficiency. Technology Proficiency: Strong understanding of current technological trends and tools relevant to operations management and legal practices, with the ability to leverage technology to improve operational workflows. Why you should work here: Collaborative and Supportive Culture: We don't just practice law-we operate as a tight-knit, mission-driven team. Our office values open communication, teamwork, and a shared commitment to justice, ensuring a workplace where your contributions are valued. Leadership and Growth Opportunity: With over 25 years of success and thousands of cases handled, our firm is expanding, and so are the opportunities. This role is not just about managing operations-it's about shaping the future of our firm, providing leadership, and driving continuous improvement. Meaningful Work: At The Law Offices of Lance Fryrear, we believe in fixing more than just the case-we help people reclaim their lives. We challenge assumptions, fight for second chances, and believe no one should be defined by a single moment. If you want to work in a firm that values compassion, advocacy, and fairness, this is the place for you. Additional perks: Unmatched Health Coverage: The firm provides a Platinum Regions health plan, the same top-tier coverage offered by companies like Meta, with 100% of premiums fully covered by the firm. Financial Protection: The firm offers long-term disability insurance and life insurance to provide financial security and peace of mind. Paid Time Off (PTO) & Sick Leave: PTO increases over time, with flexibility depending on experience and role. Employees also receive unlimited sick leave, starting at 10 days for new hires. Unlimited Transit Pass: Enjoy fully covered transportation with an unlimited transit pass, ensuring seamless commuting. At The Law Offices of Lance Fryrear, your role as Director of Operations transcends traditional job definitions; it is a pivotal opportunity to shape the firm's operational processes and culture. You won't just oversee operations-you will refine workflows, drive efficiency, and ensure that our internal systems empower our attorneys and staff to focus on legal advocacy. Your work will be the foundation upon which the team builds trust in our processes, turning operational challenges into victories marked by precision and respect. By embracing this role, you join a journey of continuous evolution, leadership, and innovation. Your contributions will directly impact the firm's success by fostering a culture of collaboration and accountability, ensuring that every team member has the structure and support needed to serve our clients effectively.

Job DescriptionAs Operations Director at Paladin Technologies, you will plan, organize, direct, and control the activities required for effective management of the Operations Department, to include supervision of the Field Team. The primary goal is to ensure quality installations and client satisfaction. You will have full financial accountability and responsibility for the business results of the Seattle branch. SPECIFIC ACCOUNTABILITIES: Develop Operations Department short and long range goals to coincide Company objectives. Forecast department requirements, expenditures, and develop annual budgets. Ensure fiscal responsibility of the department including revenue generation and cost containment, analyze variances from budget, and take corrective actions. Provide reports to senior management to include but not limited to: revenue forecasting and staff performance. Determine appropriate staffing levels for Operations Department and adjust in accordance with PTI policies and procedures. Establish and implement productivity standards and communicate job expectations to staff. Establish and maintain procedures and standards for quality installations and service. Monitor installations for on time on budget performance. Maintain accurate project information with in Company shared files and system. Evaluate and negotiate Department-related contracts for products and services. Maintain, monitor, and update departmental policies and procedures. Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other. Monitor and amend departmental documentation as needed including invoices, credits, time cards, expense reports, and PTO/UTO schedules. Maintain knowledge of current industry standards and emerging technologies. Ensure accurate project information is maintained in company shared files and systems GENERAL ACCOUNTABILITIES: Maintain and protect assigned Company assets. Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction. Work in compliance with the Company's policies and procedures including safety manual with safety of self and others in mind at all times. Maintain professional licensing as required by State and Local jurisdictions. Available to work outside of, or in addition to, normal businesses hours. Work proactively and in a positive manner with co-workers. Communicate effectively and timely to resolve Company, Client, or other inquiries and/or requests. SUPERVISORY DUTIES: In accordance with applicable Company policies/procedures and Federal/State laws, may perform the following supervisory responsibilities: Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervise, develop, evaluate, and discipline Operations Department personnel in accordance with PTI policies and procedures. Required Qualifications: 5 - 8 years' experience as an Operations Leader overseeing complex security integration technology projects Previous and progressive experience in Project Management and Project Management leadership Post-secondary education (Diploma or bachelor's degree in management desirable) Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI's as demonstrated by 5 + years of relevant experience A valid Driver's License and ability to pass pre-employment screens Preferred Qualifications: Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects. Previous experience in Business Development Experience with enterprise security solutions such as Avigilon, Axis Genetec, Lenel, and Milestone Previous direct commercial sales, estimating, or design experience Project Management Professional (PMP) certification Experience with Microsoft Dynamics 365 DEMONSTRATED PROFESSIONAL COMPETENCIES: Excellent time-management and organizational skills. Ability to work in a high volume atmosphere Ability to solve technical problems and carry out responsibilities under minimal supervision. Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints Excellent interpersonal skills including customer service skills. Proven track record in building and developing effective teams. Ability to write simple correspondence and present information in one-on-one and small group situations. Ability to interact effectively at all levels and across diverse cultures. Ability to function as an effective team member. Ability to adapt as the external environment and organization evolves. Has a strong knowledge of engineering fundamentals, security system functions and operations. Good subcontracting skills required. An understanding of job financial reports and the ability control costs in the handling of projects Adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays or unexpected events PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment Sitting, standing, walking in office environments and construction sites The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet) WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction. Driving to customer sites is required Limited overnight travel may be required Pay Range: $160,000 - $175,000 (DOE) BENEFITS: Associates and their eligible family members are offered comprehensive medical, dental, and vision plan options as well as company-provided basic life insurance, AD&D, short-term and long-term disability, and access to the employee assistance program. Voluntary benefit options include supplemental life and AD&D insurance, accident, critical illness, and hospital indemnity insurance plans, identity theft protection, pet insurance, and HSA and FSA account options. Associates also have the option to enroll in the company's 401(k) plan. In addition, associates receive PTO (paid time off), state-mandated sick leave, and 9 paid holidays. Company Info: Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources. Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call ************** to speak with Human Resources and let us know the nature of your request. We thank you for your application, however only those selected for an interview will be contacted. Powered by JazzHR nwy634vQCq

INTERNAL APPLICANTS Internal Applicants must have the following information on file (uploaded) in the FastTrack online application system: 1. Completed Application (Including Conditions of Employment, Educational Background, Background Check Questions, Employment History and General Questions sections). 2. Letter of interest providing working experience as it relates to the experience, qualifications, duties and responsibilities outlined in this posting. 3. Three (3) current signed letters of recommendation are required. 4. Resume Internal Applicants are also required to provide three (3) Personal References (Contact Name, Email and Phone) in the References section of the application. Conditions of Employment * Are you a citizen or do you have a visa which permits you to work in the United States? * Are you physically able to perform the duties of the job for which you are applying? * Are you willing to submit to a criminal history background check? The record check shall include a fingerprint check with the costs to be borne by the employee. * IF YOU ARE SELECTED FOR A POSITION with Meridian School District No. 505, you will be expected to meet the following requirements as conditions of your employment: 1. Successful WSP and FBI background clearance check; 2. Washington State Sexual Misconduct Disclosure Release Form; 3. I-9 Employment Eligibility (citizen or legal alien status); 4. W-4 Form; 5. Washington State Department of Retirement Status Form; 6. HIV/Bloodborne Pathogen and Hazardous Materials training (verification of prior training or the district will provide); 7. Hepatitis B Training (if required); 8. Social Security Card and valid Driver's License (for identification upon hiring), to be copied by Personnel Office; BY SELECTING "YES", YOU AGREE TO PROVIDE/COMPLETE THESE REQUIRED ITEMS. * I authorize Meridian School District No. 505 to make any investigation of any personal, educational, vocational, or employment history. I further authorize any former employer, person, firm, corporation, educational or vocational institution or government agency to provide the District with information they have regarding me. I hereby release and discharge the District and those who provide information from any and all liability as a result of furnishing and receiving this information. * I certify that answers given herin are true and complete to the best of my knowledge. In the event of employment, I understand that false or misleading information given in my application or interview(s) may result in discharge. I understand that also I am required to abide by all policies and regulations of the District. General Questions * Within the last seven years, have you ever plead guilty, been convicted, fined, imprisoned, or placed on probation for violation of any law, police regulation, ordinance, excluding minor traffic violations? A conviction records will not necessarily bar you from employment. * If you answered "YES" to Question No. 1, please provide an explanation below. * Within the last ten years, have you ever been discharged or forced to resign for misconduct or unsatisfactory service from any position? * If you answered "YES" to Question No. 3, please provide an explanation below. * Have you previously been employed by Meridian School District No. 505? * If you answered "YES" to Question No. 5, please use the space below to list previous position(s) and last date worked. EXTERNAL APPLICANTS External Applicants must have the following information on file (uploaded) in the FastTrack online application system: 1. Completed Application (Including Conditions of Employment, Educational Background, Background Check Questions, Employment History and General Questions sections). 2. Letter of interest providing working experience as it relates to the experience, qualifications, duties and responsibilities outlined in this posting. 3. Three (3) current signed letters of recommendation are required. 4. Resume External Applicants are also required to provide three (3) Personal References (Contact Name, Email and Phone) in the References section of the application. Benefits Please see our website for benefit information: ************************************************************************************** Attachments Cover Letter Exempt * Ref. Letter Exempt 1* Ref. Letter Exempt 2* Ref. Letter Exempt 3* Resume 1* Other 1 References Confidential Classified Reference Form: 3 of 5 external references required.

Full-time Description Stabbert Maritime is a family-owned company with a proud legacy spanning over 50 years and two generations. We provide a comprehensive range of innovative solutions and support services to clients in the offshore, scientific research, subsea, defense, and ship repair industries. Our diverse operational fleet serves the science, research, offshore energy, defense, and renewable energy sectors, delivering reliable and specialized maritime services. Stabbert is currently looking for a Director of Vessel Operations. POSITION SUMMARY The Director of Vessel Operations oversees the day-to-day management and performance of Stabbert Maritime's offshore DP2 fleet. This role provides leadership to Vessel Managers, ensuring safe, efficient, and compliant operations that align with company strategy and customer commitments. The position serves as the key link between vessel operations and executive leadership, allowing the VP of Operations to focus on broader business development and strategic initiatives. ESSENTIAL FUNCTIONS: Oversee Vessel Managers to ensure effective vessel management, including crew, maintenance, compliance, and client satisfaction. Serve as the escalation point for complex operational or regulatory issues. Evaluate Vessel Manager performance through feedback, reports, and structured reviews. Foster collaboration among Vessel Managers and support departments (Technical, HR, HSE, Purchasing, etc.) for efficient operations. Promote strong working relationships between shore-based teams and vessel crews. Implement and monitor operational best practices to enhance safety, reliability, and efficiency. Ensure all vessels meet regulatory, safety, and charter requirements, address compliance gaps proactively. Lead development of project risk assessments and safety protocols with HSE. Review operational and financial performance to identify improvements and cost-saving opportunities. Maintain client satisfaction through contract oversight, performance monitoring, and timely resolution of issues. Represent the company in client meetings and support Vessel Managers in key interactions. Align vessel operations with customer and contractual obligations. Partner with the VP of Operations on strategic goals, growth initiatives, and diversification efforts. Champion adoption of new technologies and systems to enhance operational effectiveness. Align daily operations with long-term company and regulatory objectives. Ensure compliance with flag state, SOLAS, IMO, USCG, and environmental regulations. Support HSE in maintaining safety programs suited to company size and risk profile. Participate in incident investigations and implement corrective actions. Oversee vessel operations, crew management, and logistics. Maintain strong relationships with Captains and Senior Officers. Provide timely and accurate reports on vessel condition, performance, and budgets. Lead by example in regulatory compliance, safety and client relations. KNOWLEDGE SKILLS AND ABILITIES: Proven ability to lead multidisciplinary teams, including Vessel Managers, Port Engineers, and operational support staff. Strong knowledge of vessel operations, including technical, regulatory, and budget management. Excellent communication and conflict-resolution skills to maintain cohesive team dynamics and client relationships. Financial acumen to analyze operating budgets, track vessel costs, and recommend optimizations. Familiarity with maritime software platforms. Collaborative yet decisive, with the ability to delegate effectively while maintaining oversight. Skilled at mentoring and developing high-performing teams to meet organizational objectives. Focused on proactive problem-solving and risk mitigation to ensure operational continuity. Requirements Experience: 10+ years in maritime operations, with at least 5 years in a leadership role managing vessel operations or similar teams. Education: Bachelor's degree in Maritime Operations, Engineering, Business Administration, or related field. Equivalent experience may be considered. Certifications: Deep understanding of DP2 operations, ISM Code, HSE protocols, and regulatory requirements. Benefit Summary Stabbert Maritime provides a competitive and comprehensive benefits program for full-time, salary-eligible employees. Our current benefits offering includes: Paid vacation and paid sick leave Employer-sponsored 401(k) plan with matching contributions after one year of service Flexible Spending Account (FSA) options Employer-provided and voluntary life insurance options Flexible scheduling, where business needs allow Benefits, eligibility requirements, and plan provisions are subject to the terms of the applicable benefit plan documents and may be modified at the company's discretion. Additional details will be provided to candidates during the hiring process. The Stabbert Maritime team takes pride in our vessels, crews, and the ability to think outside the box to solve our customers' needs. If you are looking to be part of a dynamic team with a company that focuses on its people and understands the need for work-life balance, please send your resume. Salary Description 160,000 - 180,000

Purpose The Medical Operations Manager provides strategic and operational leadership for Medical Assistants (MAs) across multiple clinical sites. This role oversees all medical back-office operations, including staff supervision, daily clinic scheduling, workflow standardization, and medical supply management. The Manager is responsible for optimizing patient care delivery and supporting positive staff experience. As a key member of the operations leadership team, this role partners with site leaders, clinical teams, and centralized departments to drive workforce development, operational excellence, and a culture of safety, accountability, and continuous improvement. Health, Wellness & Retirement Benefits: * Medical, Dental & Vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for this position is $83,699.20 to $102,232.00 annually. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Primary Responsibilities: * Provide direct supervision, coaching, and professional development for a regional team of 10-25 MAs (including Float MAs) * Lead recruitment, onboarding, orientation, annual evaluations, and corrective actions in partnership with HR and site leadership. * Conduct regular 1:1s and learning conversations to support staff growth, retention, and performance. * Foster a high-trust, inclusive work environment that encourages open dialogue, collaboration, and innovation. * Establish, implement, and monitor standardized workflows for all back-office clinical operations, ensuring alignment with organizational standards and regulatory requirements. * Monitor and adjust staffing across clinics based on operational needs, including schedule creation, same-day coverage coordination, and long-term planning. * Oversee site-level medical supply ordering, inventory control, and clinical equipment maintenance in partnership with facilities and site leadership. * Support clinic sites as points of contact for lab-related operations, including relationships with LabCorp and internal stakeholders. * Ensure all MAs are current in required skills training, competencies, and documentation, in alignment with patient safety and care standards. * Review, maintain and coordinate the MA Float pool calendar to account for vacations, illness, long and short-term absences, and meetings while maintaining adequate clinic coverage * Coordinate and support onboarding, training, and evaluation of float pool staff, students, and volunteers placed at clinics within the region. * Monitor changes in MA Scope of Practice in state or federal law and implement practice changes in accordance with laws. * Act as a resource for MA staff and leaders regarding clinical practice, policies and procedures; develop and implement new policies and procedures in collaboration with clinical and operations leadership. * Ensure timely completion of credentialing and recredentialing by tracking deadlines, resolving barriers, and coordinating with credentialing, HR, and site leadership to maintain compliance and prevent care disruptions. * Facilitate training and support staff in pursuing advanced skills and leadership pathways. * Develop and implement comprehensive training plans and curricula tailored to the needs of MA apprentices, ensuring alignment with industry standards and regulatory requirements. * Coordinate and oversee the recruitment, selection, and onboarding processes for new apprentices, fostering a supportive and inclusive learning environment. Required Knowledge: * Knowledge of HIPAA and privacy regulations related to handling confidential staff and patient information. * Understanding of team supervision, performance management, and staff development best practices. * In-depth knowledge of medical back-office workflows and procedures, including patient rooming, vital signs, point-of-care testing, immunizations, infection control standards, and documentation requirements. * Understanding of medical terminology, clinical instruments, common ambulatory procedures, and patient care needs in a primary care setting. * Familiarity with Medical Assistant scope of practice, certification standards, and regulatory requirements in Washington State, including DOH and WAC guidelines. * Knowledge of electronic medical records systems (Epic preferred), including charting workflows, encounter documentation, care team tasking, and basic reporting capabilities. * Understanding of team-based care models in outpatient clinics and the supervisory needs of Medical Assistants and support staff. * Knowledge of principles of staff development, performance evaluation, and change leadership in clinical settings. * Awareness of cultural humility, equity, and inclusion practices when working with diverse staff and patient populations. * Knowledge of effective communication techniques for team facilitation, coaching, and performance-related documentation. * Understanding clinic inventory and supply chain processes, including ordering cycles, usage monitoring, and cost control strategies. Required Skills: * Demonstrated ability to supervise, coach, and support large or dispersed teams (10-25 staff), including performance management and engagement. * Strong leadership and interpersonal skills to guide, motivate, and develop effective teams across multiple clinical locations. * Proven ability to lead operational changes, standardize workflows, and implement clinical process improvements. * Effective verbal and written communication skills, including the ability to lead meetings, conduct trainings, and convey information clearly. * Proficient with Microsoft Office Suite and other business applications (e.g., Word, Excel, Outlook, Teams, PowerPoint) as well as scheduling tools. * Strong organizational and time management skills, including the ability to balance long-term planning with urgent operational needs. * Sound judgment and prioritization skills in high-pressure, fast-paced environments. Preferred Skills: * Proficiency using scheduling software or comparable operational tools. * Experience using electronic medical records (Epic preferred), including navigation and reporting functions. Required Abilities: * Ability to build collaborative relationships across teams and matrix departments while maintaining appropriate professional boundaries. * Ability to handle sensitive conversations with empathy and discretion from a trauma informed lense (TIC), including those involving staff performance or interpersonal concerns. * Ability to work with individuals of diverse racial, ethnic, cultural, gender, and socioeconomic backgrounds, with demonstrated cultural humility. * Ability to navigate change, demonstrate resilience, and adapt to evolving priorities, staffing needs, and clinic operations. * Ability to identify issues, develop solutions, and lead others through problem-solving processes. Preferred Abilities: * Ability to supervise across multiple sites or service lines and coordinate among geographically dispersed teams. Education/Experience Requirements: * High School diploma or equivalent experience * Completed an accredited Medical Assistant program * Active WA state Medical Assistance licensure * 2 years of clinical experience with required licensure * 2 years of leadership of Medical Assistants * Active CPR/BLS Preferred Requirements: * Bachelor's degree in healthcare administration, health care, or health sciences * Relevant health care/leading certifications * 3 years of clinical experience with required licensure, and 3 years or more of leadership of Medical Assistants. About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request

Who We Are SEIU 775 Benefits Group's mission is to improve the skills, health, and stability of the caregiver workforce. We partner with workers, employers, and industry stakeholders to collectively solve workforce problems through innovation, creativity, and an evidence-based approach. Together, we deliver high-quality benefits that support a growing caregiver workforce. Our Model is Unique: We operate as a high-volume benefits administrator that "owns" the product, providing direct health and retirement benefits to more than 60,000 home caregivers in Washington and Montana. We function similarly to a third-party administrator with a mission-driven focus on building and delivering benefits that improve the health, safety, and financial stability of the workforce. About the Position We are seeking a Director of Benefits Operations to lead the administration of our Health and Retirement plans. Reporting to the Managing Director of Benefit Operations, this role is accountable for developing a comprehensive operational strategy that will improve the quality and value of plan services. The Director oversees benefits administration, the primary focus is on people leadership, Third-party administrator management, and strategic operations. The ideal candidate may not fit the standard corporate benefits mold. We value leaders from Public Sector facilities, State Government, or Community Health backgrounds who understand complex service delivery, and are eager to learn our specific benefits model. Key Responsibilities Strategic Leadership & Resource Allocation Design and execute an operations strategy that pushes the status quo and improves benefit delivery. Ensure department strategy aligns with and supports broader organizational priorities. Develop, execute, and manage comprehensive department budgets, focusing on operational efficiency and long-term sustainability. Utilize plan metrics to identify trends and opportunities to improve operational efficiency. People Leadership & Team Development Serve as a dedicated People Leader, fostering a culture of growth, collaboration, and adaptability. Develop and supervise a team that manages outsourced vendor relationships. Connect the team's daily work to the organization's Mission, Vision, and Values, managing with vision and purpose. Vendor & Program Operations Ensure smooth operations of third-party benefit administrators, including oversight of eligibility, enrollment, revenue collection, and plan administration. Oversee and report transparently to the Benefits Group's boards regarding operations, income, expenses, and product strategies. Negotiate effectively with stakeholders and vendors to ensure the organization maintains a strong position in the market. Qualifications Required Experience & Competencies Operations Experience: 5-8+ years of experience leading healthcare initiatives or benefits administration, with at least 5 years in operations and/or project management. People Management: A demonstrated track record of managing and developing teams equitably. You must be a strong "People Leader" first. Strategic Aptitude: Proven ability to move projects from concept to evaluation, using strategic agility to solve problems. Background: Experience leading benefit delivery or customer service teams in Public Facilities, State Government, Community Health, or similar complex service environments is highly valued. Teachable & Agile: The ability to navigate an autonomous, ambiguous environment, and the willingness to learn the specifics of our unique benefits model. Education: Bachelor's Degree or equivalent experience in healthcare or retirement plan administration. Preferred (But Teachable) Knowledge Note: We are willing to train the right operational leader on the specific technical regulations of our plans. Familiarity with Retirement plan or Self-funded insurance plan administration. Experience working with a Board of Trustees or Taft-Hartley trusts. Familiarity with ERISA rules and regulations. Salary Range: $117,172.77 to $159,694.46 Benefits: Fully Paid Medical, Dental and Vision; 18 days PTO, 15 Sick days, 9 holidays, 1 floating holiday, 2 personal days End of the year winter break; mid-year summer break and earned paid longevity sabbatical Defined Benefit Pension Plan and 401(k) options; Fitness, cell phone, internet and furniture stipends. Statement of Affirmative Action SEIU 775 Benefits Group is proud to be an equal opportunity workplace and is an Affirmative Action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

At SOL Mental Health, we're not just building another clinical practice-we're redefining what's possible in mental healthcare, and that starts with exceptional people like you. As an early-phase organization with ambitious goals, we offer something rare: the chance to truly own your function and make a lasting impact on an industry that desperately needs innovation. Your Contributions Matter Here We understand that exceptional mental healthcare requires more than just talented clinicians. It demands a foundation of operational excellence, innovative thinking, and robust support systems-areas where your expertise becomes invaluable. At SOL, you'll find: True ownership opportunities in a growing organization where your ideas can become organizational standards Direct access to passionate executive leadership committed to building both an exceptional service and an exceptional workplace Career development pathways that evolve as we grow, with opportunities emerging faster than in established organizations Cross-functional collaboration that exposes you to multiple aspects of healthcare innovation and practice management Why Building Something New Matters Building a leading mental health practice is challenging-we don't pretend otherwise. But when passionate professionals unite under a common mission, exceptional things happen. Your contributions at SOL won't disappear into the machinery of a large organization; they'll visibly shape our practices, culture, and success. Key Responsibilities Lead & Develop Teams: Hire, coach, and support practice managers and staff while fostering a culture of accountability and collaboration. Oversee Operations: Manage daily operations across multiple practices, ensuring efficiency, compliance, and consistency. Drive Clinical Excellence: Partner with clinical leaders on provider recruitment, onboarding, and retention. Monitor Performance: Track and analyze KPIs to improve operational, financial, and clinical outcomes. Enable Growth: Support new practice launches and implement strategies to expand our market presence. Optimize Processes: Streamline workflows and communication to enhance patient care and team performance. Qualifications Bachelor's degree in Business, Healthcare Administration, or related field (Master's preferred). 5+ years of healthcare operations experience required, ideally in a multi-site or outpatient setting. Use of EMR systems - very strongly preferred experience with Athena. Proven success leading teams, managing performance, and driving results in a fast-paced environment. Experience working closely with clinical teams; mental health experience preferred. Strong communicator, data-driven, and adaptable with a passion for improving healthcare delivery. Compensation: total compensation including bonus potential approximately $135,000 - $150,000 This position has the flexibility to work from any of our locations in the DC metro market. There could be some light travel in the DMV market occasionally. We do things differently at SOL. Our values guide everything we do: ❤️ We lead with heart 💡 We look for good in others 💪 We strengthen each other 🏆 We strive for excellence 🚀 We break new ground If you're looking for a team that values your expertise, supports your growth, and empowers you to make an impact, we'd love to connect. Join us in shaping the future of mental health care. At SOL Mental Health, we believe that diversity and inclusion are essential to fulfilling our mission. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We actively seek candidates from diverse backgrounds and experiences, and we ensure equitable hiring practices throughout our recruitment process. SOL Mental Health is proud to be an equal opportunity employer and encourages applicants from all walks of life to apply. Ready to lead the charge? Apply today and help us build a brighter future for mental health!

Exciting Opportunity: Director of Operations at Family Resource Home Care! 📢 We're Hiring: Director of Operations our Northern Western Washington region, to include Bellingham, Skagit, Renton, Seattle, Snohomish, Woodinville! Family Resource Home Care is looking for a dynamic leader to drive operational excellence, foster our culture of care, and champion growth in our organization. If you're ready to make an impact and lead with purpose, we'd love to hear from you! Here's what makes this role extraordinary: 🔹 Champion Our Culture: Balance a family-like atmosphere of support and engagement with high-performance expectations that lead to excellence. 🔹 Lead with Purpose: Inspire and guide teams to align with strategic goals and deliver exceptional results. 🔹 Drive Operational Success: Optimize processes, grow the business, and ensure everything runs smoothly-even without Branch Managers. 🔹 Own Financial Performance: Collaborate with leadership to manage budgets, enhance profitability, and drive sustainable growth. 🔹 Elevate Satisfaction: Be the voice of care for our clients and caregivers, creating a superior experience for all. 🔹 Build Talent & Strategy: Recruit, train, and develop outstanding talent while crafting strategies that fuel success. ✈️ This position involves travel-approximately 75% of the time-to visit branches or HQ operations. Are you ready to make an impact? Apply now and lead with purpose! This is your chance to be part of something meaningful - leading teams, driving innovation, and helping us become the employer of choice and preferred provider of home care services. Pay Range: $95,000-$110,000 Benefits & Perks: Unlimited PTO: Enjoy the flexibility to take the time you need for rest and rejuvenation. 11 Paid Holidays: Celebrate holidays with family and friends without worry. Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. 401(k) Plan: Secure your financial future with our retirement plan, including company matching. Health Savings Account: Manage your healthcare costs effectively. Employee Assistance Program: Support for personal and professional challenges. Work Equipment: Company-provided computer and office setup. Ongoing Development: Participate in weekly training meetings, annual summits, and continuous coaching. Bonus Program: Opportunity to earn bonuses based on performance. #Leadership #NowHiring #DirectorOfOperations #HomeCareJobs #CultureOfExcellence

The Director of Logistics will lead the logistics strategy, planning, and execution for all equipment and material supporting the company's data center development program. This role ensures that high-value electrical, mechanical, and structural components are delivered to construction sites on schedule, at optimized cost, and in compliance with regional and international regulations. As a key member of the Procurement & Supply Chain leadership team, this individual will build and manage logistics capabilities that enable predictable and scalable delivery performance across the company's colocation data center portfolio. Key Responsibilities: Strategic Leadership Develop and implement a logistics strategy aligned with the company's multi-site data center build plan and supplier footprint. Establish standard logistics processes, tools, and KPIs to support procurement execution and construction milestones across all regions. Partner with category leads (electrical, mechanical, and modular systems) to integrate logistics planning into sourcing decisions and supplier agreements. Anticipate logistics risks-such as port congestion, carrier capacity, or customs delays-and drive mitigation plans. Operational Execution Oversee end-to-end movement of equipment and materials from suppliers to site, including international freight, customs clearance, domestic trucking, and on-site delivery coordination. Manage logistics partners (3PLs, freight forwarders, customs brokers, and carriers) to ensure consistent service quality and performance. Design and implement regional logistics hubs or staging yards to consolidate material flows and improve delivery predictability. Maintain real-time visibility to material status through logistics tracking tools and supplier reporting. Partner with Construction and Site Operations to plan delivery sequencing and avoid laydown congestion or storage inefficiencies. Collaboration & Stakeholder Alignment Collaborate with Procurement, Construction, Program Management, and Engineering to forecast logistics needs tied to build schedules. Work with OEMs and EPC partners to align shipping readiness, delivery windows, and site-specific constraints. Provide logistics visibility and reporting to project leadership, highlighting risks and opportunities for acceleration. Support project teams with logistics-related budgeting and change management inputs. Governance & Compliance Ensure compliance with all trade, import/export, and transportation regulations. Develop and maintain qualification criteria and performance scorecards for logistics partners. Manage logistics contracts and service-level agreements, ensuring cost control and risk mitigation. Enforce standards for packaging, labeling, documentation, and safe handling of critical equipment. Required Traits, Expertise, and Skills: Bachelor's degree in Supply Chain Management, Logistics, Business, or Engineering. 10+ years of logistics or supply chain experience, with at least 5 years in a leadership role supporting capital projects or large-scale construction. Strong background in international and domestic freight management, including multimodal transportation. Proven ability to manage 3PLs, freight forwarders, and customs operations across multiple geographies. Experience supporting construction or infrastructure delivery in sectors such as data centers, energy, or industrial facilities. Proficiency with ERP, logistics visibility tools, and project scheduling platforms (e.g., SAP, Oracle, Procore). Preferred Qualifications: Experience within a colocation data center developer or other hyperscale supply chain environment. Understanding of Incoterms, bonded warehousing, and customs duty optimization. Demonstrated success building logistics capabilities from the ground up in a scaling organization. Required Traits and Skills: Integrity and Ethical Standards: Build trust, ensure fairness, and foster long-term, transparent relationships with suppliers. Effective Communication: The ability to clearly convey expectations and requirements to suppliers and negotiation parties, while understanding their needs and concerns. Comfortable delivering written and verbal presentations to internal leadership teams. Emotional Intelligence (EQ): Ability to understand the emotions, cultural nuances, and motivations of others, while effectively managing one's own emotions during high-pressure negotiations. Strategic Thinking: Recognize how supplier relationships and negotiations align with the broader organizational goals, while aiming for outcomes that benefit both parties. Critical Thinking Skills: Finding innovative solutions and being flexible in addressing unexpected challenges. Analytical Ability: Make data-driven decisions, assess cost structures, and identify potential risks, ensuring informed and strategic outcomes. Influence and Persuasion: Able to effectively advocate for their position, build consensus, and secure favorable agreements without compromising relationships. Operational Paranoia: Anticipate risks, identify vulnerabilities, and proactively implement mechanisms to prevent and minimize disruptions and safeguard safety, security, availability, and scale. Relationship Management: Cultivate trust, collaboration, and long-term partnerships, while building a broad network that provides valuable benchmarking, industry insights, and alternative sourcing options. Location and Travel: Work location is flexible to Seattle, WA, Denver, CO, or Alexandria, VA. Regular travel, as needed, to Fleet offices as well as to meet with Vendors. Expected Salary Range: $180,000 - $225,000 + Bonus Fleet Data Centers Employment: Fleet Data Center employees enjoy competitive compensation and comprehensive benefits, including 100% employer-covered medical, dental, and vision insurance, a 401K program, standard paid holidays, and unlimited PTO. NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organization's ongoing needs. Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance applying for any of our open positions, please contact us at *************************.

Job Title: Fixed Operations Regional Manager Reports To: Service Director & Parts Director Employment Type: Full-Time About the Role We are seeking an experienced and results-oriented Fixed Operations Regional Manager to lead our service and parts departments across multiple locations in Western Washington, including Seattle, Tacoma, Everett, Mount Vernon, and Bellingham. This critical leadership role is responsible for driving operational excellence, financial performance, and a culture of accountability and customer satisfaction across the region. The ideal candidate brings deep dealership operations expertise, a data-driven mindset, and a proven ability to manage and scale performance across multiple service centers. You will work closely with cross-functional teams to implement best practices, optimize efficiency, and ensure that each location meets or exceeds performance targets while delivering exceptional customer experience. Key Responsibilities • Regional Leadership: Direct and support fixed operations (service and parts) across all regional locations to ensure consistent execution of company standards and customer service excellence. o Manage PSSR team for western WA • Operational Excellence: Collaborate with Service and Parts Directors to develop, implement, and enforce Standard Operating Procedures (SOPs) that drive quality, compliance, and operational efficiency. • Technology Adoption: Lead the deployment and adoption of digital platforms (e.g., True Video,Decisiv) to enhance transparency, customer engagement, and workflow efficiency. • Customer Satisfaction: Serve as the point of escalation for complex customer issues, ensuring prompt resolution and long-term loyalty. • Performance Monitoring: Track and analyze KPIs, including net income, labor efficiency, technician productivity, cycle times, and CSI scores to identify opportunities for improvement. • Regional Communication: Host and lead weekly Fixed Operations performance calls for the Pacific Northwest region to align teams, share insights, and drive accountability. • Cross Department Collaboration: Work with Bus Sales, Delivery, PSSR, and Sales teams to streamline operations, support growth initiatives, and ensure smooth bus delivery processes. • Field Engagement: Conduct regular on-site visits to assess team performance, provide coaching and mentorship, and ensure SOP compliance across locations. • Strategic Reporting: Deliver clear, data-driven reports and insights to senior leadership with actionable recommendations for continuous improvement. Qualifications • Location Requirement: Must reside in or near Everett, WA, with the ability to travel frequently within the region. • Experience: Minimum 5+ years in a leadership role within automotive fixed operations (Service Manager, Parts Manager, Fixed Ops Director, or equivalent). • Multi-Location Management: Proven ability to lead and support operations across multiple dealership or service center locations. • System Expertise: Strong working knowledge of Procede and Decisiv platforms. • Leadership & Communication: Exceptional leadership, interpersonal, and communication skills with the ability to influence and align teams across departments. • Analytical Mindset: Comfortable with performance data and KPIs; capable of turning analysis into action. • Travel: Willingness and ability to travel throughout the assigned territory on a regular basis. Compensation & Benefits • Competitive base salary with performance-based incentive structure • Company vehicle allowance and full travel reimbursement • Comprehensive benefits package, including medical, dental, vision, and 401(k) • Opportunities for career advancement within a high-performance, values-driven organization Why Join Us? We are a purpose-driven organization committed to operational excellence, innovation, and customer satisfaction. As a key regional leader, you'll play a pivotal role in shaping the performance and growth of our fixed operations team across one of our most important markets.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **UW Facilities, Real Estate Development has an outstanding opportunity for a Director of Strategic Operations, Metropolitan Tract, to join their team.** **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About this Opportunity** This role leads day-to-day operations and strategic implementation for the Metropolitan Tract, the University's landmark 11-acre commercial real estate portfolio in downtown Seattle. In the post-COVID era of elevated vacancy rates, this role combines tactical operational excellence with strategic thinking to execute recovery strategies, implement placemaking initiatives, and ensure optimal portfolio performance. This portfolio is in a prime location in downtown Seattle and will require collaboration with city and regional organizations such as the City of Seattle officials, Downtown Affiliated Associations and other relevant organizations. This position provides subject matter expertise and materials to support executive level decision making, including President, Vice President, and Regents, and the Advisory Committee on Real Estate (ACRE), relative to capital improvements/expenditures for UW owned land and resources. Reports to the AVP Real Estate Development, Chief Real Estate Officer (CREO). Performance of asset management duties on the Metropolitan Tract is a highly visible and critical role for the University. The position will require interaction with executive levels of private and public sector stakeholders. Frequent collaboration is also required with members of the University's executive level of business officers and the University's Advisory Committee on Real Estate (ACRE); an advisory Board consisting of national real estate experts. The support of the CREO and UW Real Estate Director positions and membership in the CPD/Facilities leadership team is also critical and when necessary, includes significant exposure to high level UW administration and governance bodies. The University owns and controls over $5B in capital assets and although a portion is independently managed by UW Medicine, the role will significantly impact the University's stewardship of these assets. **Key Responsibilities** **Metropolitan Tract Asset Management** The Metropolitan Tract represents the University's largest wholly owned real estate investment asset, comprising multiple Class A and B office buildings totaling over 1.4 million square feet of rentable office space, 200,000+ square feet of commercial retail space, the Cobb Apartments, 450+ hotel rooms, and 2,000+ parking spaces. This position ensures the asset's operational success setting goals to achieve performance metrics aligned with other A-level asset market comps through oversight of property management, operating budgets, accounting, leasing, capital projects, and performance reporting. **Operational Management:** + Manages third-party property managers responsible for day-to-day operations of office space, hotel, residential apartments, and retail space + Oversees leasing team negotiating contracts for over 1.4 million square feet in downtown Seattle + Serves as key contact with ground lease tenants including Fairmont Olympic Hotel owners and Rainier Square Tower and 400 University developer/owner **Financial Management and Analysis:** + Analyzes investment opportunities and provides capital allocation recommendations, including adaptive reuse and redevelopment options + Monitors debt service requirements and coordinates refinancing strategies with finance team + Develops financial models for mixed-use conversions and alternative revenue streams to address declining office rents + Leads value engineering initiatives to maximize returns from under-performing assets + Manages major lease negotiations, tenant retention programs, and new business development initiatives + Ensures optimal financial performance through rigorous budget management, expense control, and revenue optimization **Stakeholder Relations:** + Serves as primary contact for community partners and major tenants in this highly visible University role + Collaborates with executive-level business officers and the University's Advisory Committee on Real Estate (ACRE) + Coordinates with UW's marketing and communication teams on messaging + Requires strategic thinking as landlord, adapting to varied customer goals and reporting to diverse audiences **Placemaking & Community Engagement:** + Designs and implements placemaking strategies to enhance the Metropolitan Tract as a vibrant urban destination + Builds relationships with community organizations, cultural institutions, and local business leaders + Coordinates programming for retail spaces, public areas, and event venues to drive foot traffic + Manages partnerships with civic organizations related to downtown and regional growth + Leads public realm improvement projects and streetscape activation initiatives **Portfolio Repositioning & Development Strategy:** + Leads comprehensive analysis of underperforming office assets for adaptive reuse and redevelopment opportunities + Develops strategic repositioning plans addressing decline in occupancy and falling rental revenues + Executes mixed-use conversion feasibility studies for excess office space, including residential, hospitality, life sciences, and experiential retail options + Coordinates with planning consultants and architects on zoning analysis and development capacity studies + Implements revenue diversification strategies reducing dependence on traditional office leasing + Manages pre-development activities including market analysis, financial modeling, and partnership structuring + Oversees relationships with potential development partners, investors, and joint venture opportunities + Manages entitlement processes and community engagement for major redevelopment initiatives + Executes phased development strategies maintaining cash flow while repositioning under-performing assets **Support the UW Real Estate Team:** Supports the Real Estate Team overseeing other UW owned and leased assets. **Perform Other Duties as Required** **Core Competencies** + Demonstrate personal integrity and trustworthiness + Anticipate, recognize and resolve problems + Maintain responsiveness and accountability + Use interpersonal skills to navigate projects through complex collaborative institutions + Maintain positive, success-oriented attitude + Exercise professionalism with tact and courtesy + Exhibit responsible work ethic + Manage stressful situations and changing priorities effectively + Continuously promote safe work environment **Minimum Qualifications:** + Bachelor's degree in real estate, finance or similar field, or CPA preferred + Minimum 10 years' commercial real estate experience with 5+ years in senior management roles + Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration **Additional Requirements:** **Technical Skills:** + Lease analysis, property budgeting, cash modeling, forecasting, and financial audit management + Mixed-use, urban commercial real estate and/or institutional property management experience + Understanding of leasing structures and contract negotiations **Leadership & Communication:** + Strong analytical and problem-solving skills balancing strategic and operational priorities + Strong project management skills managing multiple complex initiatives simultaneously **Desired Experience:** + Master's degree in real estate, finance or similar field, or CPA preferred + Construction management, development processes, and capital project oversight experience + Extensive knowledge of Seattle/Pacific Northwest commercial real estate markets + Understanding of post-COVID commercial real estate challenges and recovery strategies + Proven ability to lead cross-functional teams and manage complex, multi-stakeholder projects + Excellent communication and presentation skills for senior leadership and external stakeholder engagement + Ability to translate strategic vision into actionable operational plans **Working Conditions:** + The position is eligible for hybrid work schedule. Typically, the schedule is on site two or three days a week at UWRE office on UW Seattle Campus or Metropolitan Tract Downtown Seattle and remote work the remainder of time. + Open office, non-smoking environment + Regular and predictable work hours required **Application Requirement:** The University of Washington has retained Seattle Financial Staffing, LLC dba Northwest Recruiting Partners to support this recruitment. Please send your resume and cover letter to Lisa Glenn at ****************************** or for additional information or questions call Lisa at ************. **About the Team:** UW Facilities manages the University's buildings, infrastructure, and land with more than 1,100 employees across six major units: Asset Management (Project Delivery Group, Engineering Services, Campus Architecture and Planning, and Sustainability); Operations (Maintenance & Construction, Building Services, Transportation Services, and Safety); Campus Energy, Utilities & Operations; Finance & Administration; Real Estate Development; and Business Intelligence & Information Technology. Visit ************************** for more information. Real Estate Development includes the UW Real Estate. UW Real Estate is a team of 18 staff that provides strategic asset management and comprehensive real estate services that align with the University's institutional goals. This includes all property interests owned and leased by the University of Washington. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $225,000.00 annual **Pay Range Maximum:** $265,008.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.