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Operations director jobs in Genesee, MI

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  • Director of Operations

    365 Retail Markets 4.0company rating

    Operations director job in Troy, MI

    365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers. 365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization. As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ. The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration. Responsibilities Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery. Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control. Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost. Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment. Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs. Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency. Collaborate cross-functionally to align material planning and purchasing strategies. Provide hands-on leadership support to meet daily, weekly, and monthly production goals. Mentor and develop a high-performing team to promote accountability and growth. Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization. Share best practices across sites to promote operational excellence and scalability. Requirements 7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings. Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management. Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units. Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams. Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs. Proven ability to deliver measurable improvements in cost, quality, and delivery performance. Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics. Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments. Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows. Experience with end-to-end distribution, logistics, and fulfillment processes. Exposure to B2B, software, or point-of-sale technologies preferred.
    $106k-179k yearly est. 5d ago
  • Operations Manager, US

    Hillenbrand 4.8company rating

    Operations director job in Madison Heights, MI

    Mold-Masters and DME is a global leader in highly engineering equipment and customized solutions and aftermarket parts and services for the plastic processing industry. Large, global installed base serving mission critical markets including automotive, consumer goods, custom molders, packaging, construction, medical, and electronics. Our business is seeking an Operations Manager, for the US to lead Mold-Masters/DME in this region. The is a new role reporting to the Vice President of the Americas for Mold-Masters & DME. The Operations Manager will have oversight of the full P&L for the business located in Harrison Township, Michigan. The oversight will include sales, warehouse, customer service, finance, and IT. What You will Do: * Develop and implement the business short, medium- and long-term priorities that align with strategic objectives to drive sales and efficiencies. * Exhibiting strong leadership capability to drive significant revenue growth and operational excellence and attracting, retaining, and motivating a high performing, diverse and global management team. * Meet or exceed financial targets, align execution across the organization, develop business strategy, and implement plans to grow the businesses, drive innovation, commercial excellence, productivity/cost take out and growth. * Champion continuous improvement to drive growth and efficiency. * Ensures compliance with all legal, regulatory, and corporate governance requirements applicable to the region. * Drives cross functional collaboration across all functions like sales and engineering to optimize overall business results. * Develop an annual business plan with specifics to SOPs, KPIs, and Project Management Plans (as necessary) to monitor the progress against these plans to ensure that the regions attain the objectives as cost-effectively and efficiently as possible. * Develop and drive sales pipeline, including quota setting, performance KPIs and milestones, strategic selling opportunities, and value selling coaching. * Utilize the latest technology to enhance the growth of an organization with an emphasis on digital marketing. * Represent the company in potential negotiations with customers, suppliers, government departments, and other key contacts to secure the most effective contract terms. * Ability to grow revenue and increase margins. Develop and oversee the execution of sales strategies, plans, programs, and systems. Team: Reporting to the Vice President of the Americas for Mold-Masters & DME the General Manager, the incumbent will develop and manage a team of direct and indirect reports, ensuring the right people are in the right places, and taking any actions as required, in order that the US organization is designed, staffed, and developed according to business needs. Basic Qualifications: * Bachelor's degree in business, Finance, or a related field. * Minimum of three years of general management and cross-functional experience (across marketing, consulting, sales, operations, engineering, P&L management) with at least three years of P&L experience working in roles of progressive responsibility in a global industrial equipment manufacturing environment * Demonstrated strategic planning, analytical and problem-solving skills * Either led a sales team or had responsibility of sales * Strong financial acumen, and excellent communication skills * Demonstration of the Hillenbrand Core Values - Win as One, Drive to Deliver, Make it Matter and Partner with Possibility. Leads with a high degree of integrity. * Experience with Salesforce (or similar CRM) is a plus. Travel: * International travel might be required. The overall travel will be approximately 15%. #LI-AW1 #HYBRID Who we are: For seven decades, DME has been a mold technologies leader. Our catalog remains the industry's broadest and our products are the benchmark of high quality. We continue to provide customers with knowledge, expertise, and service that can't be matched. However, we aren't satisfied because our customers' needs keep evolving and we're determined to help them succeed. At DME, we're confronting the ever-changing marketplace by reinventing the way we do business. For products we can make better and faster, we're focusing our manufacturing operations on specialized centers of excellence around the world. For other offerings, we're building strategic global partnerships to bring customers the highest-quality products at the lowest cost. Meanwhile, we're standardizing global product platforms to provide consistency to our customers, wherever they're located. No matter the product, no matter the supplier, we're working harder than ever to ensure the superior design and quality our customers count on. The evolution of DME continues. After all, we're more than a manufacturer. More than a distributor. We're an essential resource. Our customers' challenges keep changing and we're helping them adapt every step of the way. DME is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: ******************** EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".
    $90k-130k yearly est. Auto-Apply 19d ago
  • PEPI: Director, Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS)

    Alvarez & Marsal 4.8company rating

    Operations director job in Troy, MI

    Alvarez & Marsal Private Equity Performance Improvement Director: Operations & Manufacturing (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. Our professionals are aligned with a PEPI service line to promote the development of deep functional skills & experiences and to maximize our ability to tailor solutions to solve our clients' business issues. We bring a structured and disciplined approach to create and capture value. We provide private equity clients with a broad continuum of knowledge and tools for cost improvements, transformations, mergers, acquisitions, and carve-outs. A&M's Operations professionals assist our clients in analyzing manufacturing operations, supply chain and distribution channels, procurement, SG&A operations, and sales force effectiveness for potential value creation opportunities and help drive them during our client's ownership. From our thorough fact-based analysis, we assess the state of operations, identify key risks to investment and quantify potential EBITDA improvement plans for the buyer and seller. The PEPI Operations group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and leadership skills. The leadership team is focused on providing development opportunities, training, and exposure to international business assignments. How You Will Contribute We are seeking individuals that can lead and deliver large, complex client engagements, working closely with PE leadership to identify, design, and implement creative business solutions for their portfolio companies. Directors frequently lead the following types of engagements: * Gain a comprehensive understanding of a target's manufacturing and distribution operations-- organization design, production capacity, efficiency, quality, planning, warehousing and team capability * Evaluate the maintainability and operability of production facilities * Review current and historical data to understand efficiency & capacity, including equipment conditions, maintenance logs, spare parts and detailed production numbers * Provide shop floor insights by talking with employees and customers and reviewing all available data * Identify potential cost improvement opportunities through lean improvements, outsourcing or consolidation of facilities * Develop transformation plans to drive proposed changes and identify key risks and mitigation strategies * Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Qualifications: * 10-15 plus years of combined professional industry and consulting experience, with a minimum of 4 years specializing in manufacturing and/or distribution functions * Previous advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy REQUIRED * Experience working for or with private equity sponsors and portfolio companies. Deep functional expertise in one of more of the following areas: * Supply Chain Operations * Manufacturing Operations, SI&OP * Footprint optimization, plant consolidation and product line transfer * Manufacturing strategy, CapEx planning, Manufacturing 4.0/IIoT * Lean, Six Sigma, TOC and Value Engineering * Demonstrated track record working with C-suite executives as well as private equity deal and operating partners * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Specific experience designing and leading the execution of internally-focused and externally-focused change/communications strategy. * Excellent fact-gathering and analytical skills, including business process mapping and quantitative analysis * Previous strategy and change management experience. * MBA a plus Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. The salary range is $150,000--$225,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k)-retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M's benefits programs. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-JB1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $150k-225k yearly 4d ago
  • Vice President of Operations

    Gardner-White Furniture 3.7company rating

    Operations director job in Auburn Hills, MI

    The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas. Job Responsibilities: Leadership & Strategy Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution. Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization. Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction. Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline. Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions. Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution. Furniture-Specific Operational Excellence Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations. Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput. Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld. Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction. Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand. Operations Management Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership. Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels. Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs. Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals. Ensure compliance with safety standards, DOT regulations, and company policies. Collaboration with Supply Chain Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality. Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance. Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles. Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making. Continuous Improvement & Lean Implementation Champion continuous improvement and Lean transformation across all operational areas. Implement structured problem-solving, root cause analysis, and visual management practices. Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor. Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency. Supervisory Responsibilities: Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization. Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals. Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports. Work Environment: This job operates in the corporate setting as well as the retail store and warehouse settings. Requirements Qualifications needed to perform this position: Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred. 10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment. SAP experience preferred Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting. Strong background in Lean, Six Sigma, or continuous improvement methodologies. Exceptional communication, leadership, and organizational skills. High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment. Key Competencies Strategic leader with a hands-on, operational mindset. Strong process orientation with a track record of improving efficiency and effectiveness. Data-driven decision-maker with the ability to balance cost, service, and quality. Change agent with the ability to introduce Lean and drive cultural transformation. Collaborative partner with excellent problem-solving and execution skills. Travel: This role will require travel as needed. Physical Requirements: Occasional standing and walking; Ability to lift-up to 100 pounds. Frequent talking and hearing; Usage of hands and fingers. Position Type/Expected Hours of Work: This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
    $120k-155k yearly est. 60d+ ago
  • Program Manager - eCommerce & Merchandise Operations

    Bda 4.0company rating

    Operations director job in Troy, MI

    Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. LOCATION REQUIREMENT This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA. To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role. POSITION OVERVIEW This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred. Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management. Key Responsibilities: Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution. Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS). Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met. SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning. Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics. Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently. Qualifications: Bachelor's degree in Business, Marketing, or related field. 3-5 years of experience in program management or a related role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience with Smartsheet or similar project management tools. Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities. We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. #LI-LG1 #LI-Onsite BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. Connect With Us! Not ready to apply? Connect with us for general consideration. For more information: ************** For information about BDA's privacy policy for job applicants click here. Must be 18 years or older to apply.
    $70k-80k yearly Auto-Apply 32d ago
  • Chief Operating Officer (COO) - Home Care Growth & Operations

    Sigma Homecare

    Operations director job in Bloomfield Hills, MI

    About the Role Sigma Home Care is ready to scale - and we're looking for the operator who can make it happen. This isn't a "keep the lights on" role. It's for someone who can run day-to-day operations and build the systems, teams, and referral pipelines that take us 10x and beyond. If you've scaled a home care or Medicaid-funded agency before, you know the playbook. If you've grown another people-driven, compliance-heavy service business, your skills will transfer here. Either way - this is more than operations. It's about building something that changes lives while tapping into one of the fastest-growing industries in the country. What You'll Be Doing Oversee daily operations (billing, payroll, compliance, caregiver management). Build and lead a team that's accountable, scalable, and motivated. Increase referrals and hours through strong partnerships and systems. Create and execute growth plans with clear KPIs. Spot problems early, fix them fast, and prevent them from happening again. What We're Looking For Proven operator - you've scaled a home care, staffing, or healthcare services company. Growth mindset - you know how to drive referrals, hours, or revenue at scale. Systems builder - SOPs, dashboards, accountability processes are second nature. People leader - you can hire, train, and lead a team with empathy and accountability. Medicaid experience (preferred) - familiarity with waiver programs, compliance, HIPAA. What You'll Get 💰 Competitive base + uncapped profit sharing 🙌 The support you need to grow, not just survive ❤️ Impact that actually changes lives How to Apply (Read Carefully) We don't want "Easy Apply" clicks. We want to see how you think. Step 1: Record a 3-5 minute video answering: Why do you want this role, and what makes you uniquely qualified? Share a time you grew a company's hours, clients, or revenue - what was your approach? What's one process you fixed that had a big impact? (Bonus) Do you have Medicaid or waiver program experience? Step 2: Submit Your Application Here: 👉*********************************** Only applications submitted through the form will be reviewed.
    $107k-195k yearly est. 60d+ ago
  • Sr FP&A Manager - Operations Analysis

    Dana Corporation 4.8company rating

    Operations director job in Novi, MI

    Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities. Job Purpose Dana is seeking a highly analytical and forward-thinking Senior Manager - Operations Analysis to lead financial planning and performance analysis for manufacturing operations. This role will focus on uncovering the key drivers of manufacturing performance across plants and operations, supporting strategic business cases, and driving modernization of FP&A through automation, advanced analytics, and deep business driver analysis. The ideal candidate will be a strong business partner to operations leadership and a catalyst for data-driven decision-making. Job Duties and Responsibilities Manufacturing Performance Analysis * Lead financial analysis of manufacturing operations across multiple plants and business units. * Identify and evaluate key performance drivers, including throughput, labor efficiency, material usage, scrap, downtime, and overhead absorption. * Partner with plant controllers and operations teams to assess cost structures and recommend improvements. Business Case Development & Strategic Projects * Develop and evaluate financial models for capital investments, footprint optimization, and operational initiatives. * Support cross-functional teams with financial insights for special projects, including MFO (Manufacturing Footprint Optimization), restructuring, and strategic sourcing. * Provide scenario analysis and ROI assessments to guide executive decision-making. FP&A Modernization & Analytics * Drive transformation of FP&A processes through automation, lean principles, and advanced analytics. * Implement tools and methodologies to improve forecast accuracy, reporting speed, and insight generation. * Leverage technologies such as Power BI, Python, R, and AI/ML platforms to enhance data visualization and predictive capabilities. Planning & Forecasting * Support the development of monthly forecasts, annual operating plans, and long-range strategic plans for manufacturing operations. * Ensure alignment between plant-level forecasts and corporate financial targets. * Deliver timely and accurate reporting with actionable insights for operations leadership. * Support the monthly, quarterly, and annual consolidation and reporting as required. Qualifications QUALIFICATIONS Experience * Minimum of 10 years of progressive experience in FP&A or manufacturing finance, with a strong understanding of plant operations and cost accounting. * Experience supporting manufacturing leadership and driving operational performance through financial insights. Technical Skills * Proficiency in Power BI, SAP, Hyperion, and advanced Excel. * Experience with Python, R, or other analytics tools preferred. * Familiarity with automation, AI/ML, and digital finance transformation initiatives. Soft Skills * Strong analytical and problem-solving skills with high attention to detail. * Excellent communication and collaboration skills; able to influence across finance and operations. * Self-starter with a continuous improvement mindset and ability to manage multiple priorities. Education * Bachelor's degree in Finance, Accounting, Engineering, or related field required. * MBA or advanced degree preferred. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Unsolicited Resumes from Third-Party Recruiters Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity. Our Values * Value Others * Inspire Innovation * Grow Responsibly * Win Together
    $105k-139k yearly est. 5d ago
  • Director of Operations

    Crisp Recruit

    Operations director job in Troy, MI

    Are you the kind of leader who thrives on bringing structure to chaos, turning ambitious goals into measurable results, and holding teams accountable without losing sight of culture? Do you excel at implementing systems, streamlining operations, and ensuring KPIs aren't just numbers on a dashboard but commitments that drive performance? Can you balance the urgency of daily operational needs with the strategic vision required to build a scalable, future-ready firm? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** Disability Law Group is dedicated to guiding individuals and families through some of life's most challenging moments. From Social Security Disability benefits to Veterans' claims, we advocate for people who need strong, compassionate representation. Our team is based in Troy, Michigan, and we're known for combining deep legal expertise with a client-first culture that values empathy, precision, and results. We've grown steadily by staying committed to both our mission and our people. At Disability Law Group, success is measured not only in cases won but in lives changed. This is where advocacy meets accountability, and where every member of our team plays a role in creating impact. This role is ideal for a data-driven, proactive leader who can establish systems, enforce accountability, and free up attorneys to focus on client advocacy. The DOO will own operational execution, manage firmwide KPIs, oversee system migrations (including Prevail to Filevine), and ensure the firm operates with both efficiency and humanity. What you'll do: Accountability & KPI Management: Build and maintain firmwide KPI dashboards by department and individual. Hold attorneys and staff accountable to metrics and performance expectations. Address underperformance immediately and transparently. Systems & Process Optimization: Audit and optimize current workflows; develop SOPs with accountability loops. Lead the firm's transition from Prevail to Filevine, including vendor selection, rollout, and training. Partner with finance and IT to ensure seamless adoption of tech and reporting tools. Operations & Strategic Oversight: Serve as the firm's “go-to” operator, managing daily functions and removing bottlenecks. Drive continuous improvement initiatives and monitor industry/legal tech trends. Ensure compliance with all regulatory and ethical standards. Financial & Vendor Management Collaborate with finance on budgets, forecasting, and cost control. Provide financial analysis to partners with recommendations for savings and growth. Manage vendor relationships and negotiate contracts for maximum value. Leadership & Change Management Build buy-in across the team during system rollouts and firmwide changes. Conduct performance reviews, mentorship, and training to strengthen leadership pipelines. Balance strong accountability with a supportive, inclusive culture. Client Experience & Escalation Partner with client-facing teams to resolve escalations effectively. Oversee client feedback loops, escalation workflows, and service standards. What we're looking for: Proven operator: 5-7+ years in operations, ideally within a law firm or other compliance-driven professional services. KPI-driven thinker: Fluent in numbers, dashboards, and data-based decision-making. Systems leader: Experienced with process design, tech implementation, and change management. Strong communicator: Builds credibility quickly with attorneys, staff, and external partners. Approachable but firm: Balances accountability with culture. Tech savvy: Familiar with Filevine, Salesforce, or other case/CRM platforms. Why you should work here: Empowering culture: Work in an environment that values accountability, growth, and collaboration. Impactful work: Your role directly enables attorneys to advocate more effectively for clients. Comprehensive benefits: Competitive salary, insurance options, and support for professional development. At Disability Law Group, you'll do more than manage operations. You'll shape the systems that allow us to deliver justice and care to clients who need it most. This is your chance to step into a role where accountability, leadership, and impact meet.
    $78k-136k yearly est. Auto-Apply 48d ago
  • Business Unit Director - Concrete

    Fessler & Bowman Inc.

    Operations director job in Holly, MI

    Job DescriptionSalary: Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby.Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. Open & Constructive Take Pride in Our Product Relentless Commitment Care About Our Customers Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPIs such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: Strategic Planning and Execution: Developing strategic plans for the region in alignment with overall company goals. Implementing strategies to achieve business growth, profitability, and market share targets. Overseeing the execution of strategic initiatives across projects within the region. Financial Management: Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPRs. Ensuring projects are delivered within budget and identifying opportunities for cost savings. Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. Operational Oversight: Providing leadership and direction to project managers and operational teams. Monitoring project timelines, quality standards, and overall project delivery. Implementing best practices and ensuring compliance with health, safety, and environmental regulations. Team Leadership and Development: Leading and motivating a diverse team of professionals across various disciplines. Developing talent within the region through coaching, mentoring, and training initiatives. Promoting a culture reflecting F&B core values, effective collaboration, and accountability. Business Development and Sales: Identifying new business opportunities and potential markets within the region. Collaborating with business development teams to pursue and secure new contracts. Participating in industry events, conferences, and networking activities to promote the companys services. Essential Duties & Responsibilities: Client Relationship Management: Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. Understanding client needs and expectations to ensure customer satisfaction. Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. Risk Management and Compliance: Identifying and mitigating risks related to projects, operations, and regulatory requirements. Ensuring compliance with legal, contractual, and regulatory obligations. Implementing policies and procedures to uphold ethical standards and corporate governance. Reporting and Communication: Providing regular reports on the region's performance, progress, and challenges. Communicating effectively with senior management, presenting recommendations and strategies. Provide a clear vision to the regional team with accompanying goals for each department. Continuous Improvement: Driving initiatives for process improvement, efficiency gains, and innovation. Collaborate across regions to share lessons learned. Evaluating performance metrics and implementing corrective actions where necessary. Staying abreast of industry trends, technological advancements, and competitive landscapes. Community and Stakeholder Engagement: Engaging with local communities, government agencies, and industry associations. Participating in community outreach programs and corporate social responsibility initiatives. Enhancing the company's reputation and fostering positive relationships within the region. Other relevant tasks as assigned Education, Experience & Qualifications: Bachelors Degree in a related field required 10+ years of Leadership experience, preferably within the construction industry required Experience in project management, estimating and field supervision preferred Previous experience in self-perform trades is preferred Proficiency in Microsoft Suite and familiarity with Procore High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: Medical, dental and vision insurance 401k with company contributions Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
    $96k-142k yearly est. 20d ago
  • Sec Ops Transformation Mgr, Sr

    Old National Bank 4.4company rating

    Operations director job in Troy, MI

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Physical Security Operational Transformation Manager, Sr is a strategic leadership role responsible for driving innovation across the physical security infrastructure. This includes leading initiatives that enhance security device capabilities, integrating threat intelligence into operations, and collaborating with cross-functional teams such as Facilities, Technology, and Procurement. Additionally, continuous industry benchmarking is a priority as the role is pivotal in directing a proactive physical security infrastructure posture. Salary Range The annual salary range for this position is $81,700 - $165,100. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities * Lead strategic planning and execution of security device innovation across the Old National Bank (ONB) footprint. * Liaise with internal stakeholders to ensure alignment on physical security projects and investments. * Oversee operational transformation initiatives by establishing project scopes; goals and objectives; milestones; budgets; resource allocations; risk management strategies; and communication plans. * Support audit and regulatory examination readiness through documentation and process improvements. * As a people leader, support the professional development of direct reports and supervise their activities to ensure Physical Security strategies and objectives are achieved. * Contribute to the development of performance and risk indicators for physical security performance tracking. * Lead Physical Security training and awareness activities across the organization to support the development of an enriched risk culture. Key Competencies for Position * Develops Talent:Cultivates team capabilities by identifying issues and continuously providing coaching, mentoring, and feedback. * Promotes Change:Demonstrates agility while engaging team members to gain insight and ensure acceptance while deploying others to implement new solutions. Drives organizational change by adapting infrastructure strategies to evolving threats and compliance landscapes. * Strategy in Action:Anticipates, identifies, and articulates potential issues and opportunities, and effectively responds. Aligns transformation initiatives with broader Physical Security and organizational strategies. Anticipates risks and formulates remediation plans. * Compelling Communication:Communicates operational transformation initiatives timely and clearly across all levels of the organization. * Makes Decisions and Solves Problems:Performs due diligence and selection activities over external service providers whose capabilities enable the execution of Physical Security strategies. * Delights Clients:Nurtures a growth mindset by staying current with developments and trends, and sharing information about potential client (ONB team members and customers) impact. In addition, provides value to clients by continually understanding new and emerging security devices and technology for adoption consideration. * Leads Inclusively:Builds inclusive practices that respect diverse perspectives and operational contexts. * Personifies ONB Culture:Embodies organizational values in all operational transformation activities and fosters a culture of accountability and security. Qualifications and Education Requirements * Bachelor's degree in Criminal Justice, Security Management, Business Administration, or related field. * 10+ years of experience in large scale physical security operational transformation initiatives focused on hardware and software. * Proven leadership in cross-functional project management and strategic planning. * Hold the Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications. Project Management Professional (PMP) certification is also desired, but not required. * Strong knowledge of physical security regulations (e.g. Bank Protection Act). * Strong communication and stakeholder engagement skills. Key Measures of Success/Key Deliverables * Timely execution of transformation initiatives aligned with Physical Security's strategic roadmap. * Successful deployment of effective security infrastructure capabilities. * Valuable threat intelligence integration. * Successful examinations and audits. * Effective management of the Physical Security training and awareness annual work plan. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!
    $81.7k-165.1k yearly Auto-Apply 16d ago
  • Director of Operations

    Scout HR Services

    Operations director job in Birmingham, MI

    Job Description About the Company Our client is a rapidly growing, well-funded startup in the commercial insurance space, partnered with one of the largest aid agencies in the country. The company offers access to hundreds of carriers, ensuring the best pricing for clients. This is a unique opportunity to join early and help build something big, with equity and options available for the right candidate. About the Role The Director of Operations will wear many hats-leading a small team, managing accounts, overseeing operational processes, and driving sales. The ideal candidate is not only experienced but also adaptable and growth oriented. You thrive in dynamic environments, are energized by building from the ground up, and possess the confidence to engage with CEOs while motivating a small, agile team. Responsibilities Lead and manage a small, diverse team in a fast-paced, startup environment. Oversee sales strategies and actively participate in business development, including cold calling. Develop and implement operational SOPs from scratch. Manage recruiting efforts and streamline customer service and sales flows. Collaborate with general partners and external stakeholders. Cultivate relationships with CEOs and key decision-makers, demonstrating confidence and credibility. Balance strategic planning with hands-on execution, stepping in wherever needed. Qualifications Experience: 5-7 years in the insurance industry (Commercial P&C preferred; Residential or Benefits also considered). Startup Agility: Proven ability to thrive in dynamic, ambiguous environments where processes are built, not inherited. Leadership: Hands-on leader with a track record of motivating and scaling small teams. Sales Skills: Comfortable with cold calling, lead generation, and owning the sales cycle. Growth Mindset: Driven by the opportunity to shape a company's future and grow alongside it. Cultural Fit: Confident communicator who can engage at the executive level while fostering a collaborative team culture. Work Schedule & Environment Location: In-office, 5 days a week (Downtown Birmingham, MI) Hours: 8 AM - 5 PM (flexible for personal obligations) Culture: Emphasis on work-life balance, diversity, and professional growth. A startup atmosphere where every voice matters, and every role impacts the company's direction Compensation & Benefits Salary: $80,000 - $130,000 (based on experience) Equity & Options: Available for the right candidate Benefits: Fully covered health benefits (Blue Cross), paid parking, unlimited PTO Why Join Us? Growth Opportunity: Be part of something big with substantial growth potential Equity Participation: Opportunity for ownership in a well-funded startup Remarkable Partnerships: Work closely with industry leaders, providing best-in-class carrier access Dynamic Impact: Shape operational strategies, build scalable processes, and contribute directly to company success Hiring Process Initial Interview: Virtual or in-person meeting with leadership Team Interview: Meet the broader leadership team and potential peers Offer Stage: Competitive offer extended to the top candidate Start Date As soon as possible-apply today to become a foundational part of this exciting journey!
    $80k-130k yearly 24d ago
  • Production Control & Logistics (PC&L) Director

    Autoneum

    Operations director job in Farmington Hills, MI

    Apply now Production Control & Logistics (PC&L) Director Country/Region: United States Job Category: Production Control & Logistics Workplace Type: Hybrid Employment Type: Permanent Job type: Full-Time Autoneum is globally leading in acoustic and thermal management for light and commercial vehicles. The Company develops and produces multifunctional, lightweight and sustainable components and systems for interior floor, interior trim as well as engine bay and underbody. Customers include almost all automobile manufacturers in Europe, North & South America, Asia and Africa. The Company with its head-quarters in Winterthur, Switzerland, is listed on the SIX Swiss Ex-change (ticker symbol AUTN). Summary The PC&L Director will have full regional responsibility for the function which encompasses all matters relating to systems, processes, and optimization of inbound and outbound freight, material flow/management, production scheduling & planning, packaging, and EDI systems for the region. Directly responsible for leading the overall development of a clear and comprehensive supply chain vision, and he/she will be a strategic business partner of COO and plant managers to establish the strategic goals and objectives to achieve OTD, inventory days, inventory accuracy and freight target. Essential Duties and Responsibilities * Work closely with COO and plant managers in driving overall financial and operating KPI (OTD, inventory days, inventory accuracy, material consumption, freight etcv) and within the PC&L function. * Optimize inventory planning and logistics functions to meet customer requirements to ensure zero customer interruption with minimum inventory days. * Provide effective, hands-on leadership to the PC&L team and direct, coordinate, and drive all activities while ensuring proper staffing, training, and organization of the function. * Devote significant attention to strengthening the capability of the current team and pursue opportunities for an optimized organization structure. * Develop/strengthen PC&L process from demand planning, material planning, production planning, warehouse management and freight management, and continuously drive improvement via best practices sharing. * Proactively support new program launch activity/APQP by ensuring that all PC&L tasks related to the launch are completed on time and on budget. * Manage inventory and establish controls to ensure Autoneum is operating at the highest level of performance based on key performance metrics and minimized supply chain risk. * Ensure overall accuracy of data within the PC&L function and with the company's enterprise software system (SAP). * Standardize the approach to packaging design and logistics execution to maximize its effectiveness and minimize its cost and environmental impact. * Passionately drive continuous improvement initiatives across all facets of the PC&L function. * Benchmark internally and externally, and drive the PC&L organization towards best-in-class performance. * As required, lead Experts Team to solve cross-functional process issues. * Forge excellent relationships with his/her superiors, peers and subordinates. Effectively interface with the other Autoneum functional areas, particularly with manufacturing, purchasing and program management. * Support and drive company initiatives, both regional and global, as required or as tasked. * Assess the capability of the current PC&L team, both in terms of individual performance as well as the current organizational structure and recommend and implement improvements. * In conjunction with the manufacturing plants, assess the root cause for shipments requiring premium freight and aggressively lead the steps necessary to reduce and eliminate expedited shipments. * Ensure that the existing PC&L systems/processes procedures are properly documented, communicated and respected. Work cross-functionally to improve or optimize these processes to reduce cost and drive improvements in performance and efficiency, with the goal of achieving a world-class level of performance. * Manage and monitor the performance of Autoneum's third-party logistics (3PL) provider to ensure the expected benefits are being realized. Education / Experience / Qualifications * Bachelor's degree in supply chain management or related field required; Preferrable with CPIM certificate, MBA preferred * 10+ years of related experience in a Tier-1 automotive environment required with increasing levels of responsibilities and an established track record of exceptional performance. * Professional expertise in leading the development and implementation of effective processes/systems in all areas of PC&L. * Proactive, ethical, high energy, hands-on manager, who excels in a fast paced, team-oriented environment. * Well-developed interpersonal skills necessary to function across all levels of the organization. * Ability to drill down into specific issues while not losing sight of the 'big picture', with a proven ability to toggle seamlessly between tactical needs and strategic objectives. * A strong affinity for the plant floor with a desire to be at the manufacturing plants as appropriate to understand first-hand the issues, challenges and opportunities, and to demonstrate a personal commitment to the success of each plant. * Proven, hands-on leadership ability with a track record of building highly functioning teams that effectively partner with the other functional areas of the company. * Be an effective coach and personal example for the PC&L function and must lead with an open, direct and candid communication style with the intensity necessary to meet and exceed objectives. * Demonstrate a total commitment to very high standards of integrity and business ethics. * Possess the agility and capability to work in a multicultural and multi-disciplinary global business environment. Language / Reasoning Ability * Fluent in English. * Excellent communications skills, both spoken and written. * Ability to analyze and interpret complex documents. * Ability to define problems, collect data, establish facts, and draw valid conclusions Math Ability * Strong math skills required Computer Skills * SAP experience preferred, Microsoft Office products Ability to travel up to 1-2 weeks per month within the North American region, with the ability to travel more extensively while assimilating into the organization as a new employee. Are you excited to work in a global and multi-cultural work environment and are you looking for an inspiring and engaging workplace? Then we are looking forward to receiving your application. Apply now
    $99k-162k yearly est. 54d ago
  • Director of Operations

    Northstone, Inc.

    Operations director job in Midland, MI

    Job DescriptionDirector of Operations As a key member of the leadership team, the Director of Manufacturing Operations is responsible for supporting and driving operational excellence. By managing and overseeing all day-to-day aspects of manufacturing operations, including production planning, quality control, supply chain management and facilities, this role will ensure products are manufactured to the highest quality standards, delivered on time, and that manufacturing processes are efficient, cost-effective, and scalable to support the company's continued growth. The Director of Manufacturing Operations will also work closely with the management team to develop and implement strategies that will drive growth of the company and achieve the desired production outcomes. Responsibilities: Provide direction and leadership and foster a culture of continuous improvement, innovation, and teamwork across the Manufacturing, Sourcing, Quality and Facilities departments in a manner that maintains and increases morale, skills, proficiencies, and productivity. Establish strategic direction, performance metrics, standards, and measurements for effectively managing performance of each functional department and manufacturing operations overall. Identify and respond to trends in the marketplace, anticipating and applying strategies to be ahead of the cost and quality curve. Oversee and manage the entire production process - from the procurement of raw materials to finished products - to ensure that quality standards are met, and products are delivered on time and within budget. Plan and execute a best-in-class supply chain to ensure on-time delivery of materials, appropriate levels of inventory and turns, optimal supplier quality, and minimized cost. Monitor and analyze production data to identify trends, areas for improvement, and potential bottlenecks in the production process. Accountable for developing and implementing policies and procedures that enable the organization to maintain and enhance its competitive stance and profitability of its operations. Oversee and ensure all production and quality equipment is maintained, serviced, and calibrated to the required standards. Continuously model safe working habits; actively participate in ensuring a safe, clean, and orderly work environment; advise and coach where necessary, and ensure compliance with all safety, health, and environmental regulations and standards. Support excellent customer service by aligning production processes with customer service needs. Utilize data from the ERP system and other sources to create communication and decision-making tools that drive operational performance, customer focus, and a sense of urgency. Effectively manage the operations budget by practicing solid fiscal responsibility. Support the sales & operations (S&OP) process by planning manufacturing capacity that ensures on time and efficient product delivery and cost-effective management of inventory levels. Work with the technical team on new products to ensure design for manufacture. Participate in the development and execution of business plans based on company objectives. Actively participate in hiring, training, discipline and termination of department managers and respective staff as required. Conduct timely and constructive performance evaluations focused on developing skills and proficiencies. Work with President and Human Resources to develop succession plans and implement necessary training. Project a positive image of the organization to employees, customers, industry, and community. Protect the organization's value by keeping information confidential and by complying with all quality policies, procedures, and work instructions for this position. Qualifications: BS/BA in Engineering, Business Management or related field. 10+ years previous operations, service, project management and/or business development experience with progressively more responsibility and a track record of results. Strong leadership skills and experience managing teams in a dynamic production environment. Knowledge of Lean Manufacturing, Six Sigma, and other production management methodologies. High level of proficiency in Microsoft Office Suite. Experience with MRP/ERP. International and intercultural experience and sensitivity desired. Ability to travel, both domestic and international (~10%). Highly motivated and possess vision and enthusiasm. Strong mechanical acumen with the ability to keep it simple. Experience collaborating as part of a leadership team, with an acute understanding of business strategy, performance execution, and the ability to exhibit and maintain company Core Values. Superior managerial, leadership and diplomacy skills; willing to consider other points of view. Communicate in an open and honest way that quickly builds trust and respect. Excellent written and verbal communication and interpersonal skills. Ability to manage multiple assignments, set priorities, and drive to exceed targets. Strong analytical, critical thinking, decision making and problem solving skills. Excellent organization skills with attention to detail. Self-motivated, self-starter with high energy and capable of personal goal setting, time management and remaining flexible to changing work priorities. Demonstrated ability to make critical decisions while following company practices with the ability to make timely decisions and exhibit sound and accurate judgment.
    $78k-135k yearly est. 2d ago
  • East Business Unit Digital Solutions Portfolio Lead

    Brown and Caldwell 4.7company rating

    Operations director job in Troy, MI

    The Digital Solutions Eastern Business Unit Portfolio Lead reports to the Regional Director of Technical Services. The Digital Solutions EBU Portfolio Lead is responsible for supporting and advancing the business development, sales and delivery of Brown and Caldwell's (BC) digital solutions strategy and services in the Eastern Business Unit. The Digital Solutions EBU Portfolio Lead understands and capitalizes on client needs for emerging digital solutions and builds teams to serve them. Detailed Description: Strategy and Business Planning * Develop and drive regional digital solutions sales strategy in partnership with regional growth leaders and the National Digital Solutions Lead. Sustain and grow our business with an emphasis on the expansion of digital solutions services. * Support development of the digital solutions strategy and align implementation of that strategy into the annual EBU strategy and business plan. * Engage EBU client service managers, growth leaders, Digital Solutions team, and delivery team to create and maintain alignment around EBU Digital Solutions business strategy and delivery. * Build BC's EBU capacity/capability to position and win digital solutions pursuits. To ensure quality delivery in alignment with EBU and Tech Services strategy by informing needs, recruiting, and developing staff. Business Development and Sales Enablement * Grow and maintain EBU Digital Solutions business funnel. Develop balanced emphasis between short-term sales and long-term growth. Grow BC's digital client base. * Inform and provide awareness to clients, client service manager, growth leaders, practice leads about BC's digital solutions technical capabilities, their benefits to our clients, and discover and develop new business opportunities to sell and/or upsell. Organize workshops for communication with clients and client service managers. * Support EBU clients and client service managers with digital solutions service catalog, marketing, and technical materials to enable sales. * Equip EBU client service managers with digital solutions training and guidance. Digital Solutions Delivery * Manage EBU client's digital portfolio. Decide what is available to sell. * Understand EBU client's digital needs and gather business requirements. Partner with Digital Solutions technical team to translate business requirements into technical requirements and specifications. BC Brand and Industry Leadership * Drive external visibility and brand projection. * Develop and maintain relationships with BC's top EBU digital clients. * Inform and support National Digital Solutions Lead and digital solutions team about digital market trends. Desired Skills and Experience: * B.S. or M.S. in engineering, geology, hydrogeology, or a related field is required. * Professional registration is preferred. * A minimum of 10 years of increasingly responsible professional experience in the environmental services or water utility and/or consulting industry is required. * Proven record in business development and sales support of digital solutions and services. * Ability to demonstrate business acumen to guide decisions on assignment of personal and technical approaches to support business unit growth. * Outstanding communication skills with the ability to communicate clearly, concisely, and professionally (verbal and written) for technical and non-technical audiences. Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location A: Salary $145,000 - $199,000 Location B: Salary $160,000 - $219,000 Location C: Salary $174,000 - $238,000 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************ This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act
    $62k-91k yearly est. 60d+ ago
  • Director of Retail Operations - Cannabis Dispensaries

    Dacut

    Operations director job in West Bloomfield, MI

    🌿 Director of Retail Operations - Cannabis Dispensaries 👤 Reports To: CEO ✈️ Travel: Required to all store locations 📧 To Apply: Either apply directly or send your resume and a brief introduction about yourself to [email protected] ⭐ About the Role We are seeking a highly experienced Director of Retail Operations to lead and scale our multi-location cannabis retail organization. This role is ideal for a proven operator with deep cannabis retail expertise, strong leadership abilities, and hands-on experience optimizing high-volume dispensaries in Michigan. You will drive retail strategy, operational excellence, compliance, customer experience, and team performance across all markets-while championing a People First culture rooted in our core values. As a key member of our leadership team, you will oversee: 📈 retail strategy 🛒 sales execution 📦 inventory performance 📝 METRC compliance 📚 SOP development 👥 training & staffing 🏬 new store openings You will shape the retail operating model and align stores with brand standards as we continue to grow. 🔑 Key Responsibilities👥 Leadership & Culture Deliver a People First vision aligned with company values and mission. Lead with integrity, accountability, and strong operational knowledge. Inspire and develop retail management teams, driving engagement and performance. 🏬 Retail Operations & Execution Oversee day-to-day operations for all dispensaries, ensuring consistency and compliance. Implement and scale retail strategies as the footprint expands. Own and maintain the retail operating model across all markets. Identify process gaps and drive improvements that elevate efficiency and customer experience. 💰 Sales & Customer Experience Develop and optimize sales strategies to increase conversion and profitability. Use data, insights, and staff feedback to improve customer experience. Support promotions and marketing content to enhance sell-through and move aging inventory. 📦 High-Volume Inventory Management Manage inventory for high-volume retail environments. Oversee aging product rotations, markdowns, promotions, and sell-through strategies. Ensure accurate tracking, reconciliation, and shrink management. 📊 METRC & Compliance Ensure full adherence to METRC reporting and all Michigan cannabis regulations. Conduct compliance audits and maintain staff training standards. Stay up-to-date on all state laws and operational compliance changes. 📝 SOP Development & Training Develop and maintain SOPs for all retail functions. Lead training on sales, compliance, service, product knowledge, and operations. Mentor managers to ensure consistent execution across all stores. 🤝 Cross-Functional Collaboration Partner with marketing, HR, finance, inventory, design, and creative teams. Ensure brand standards are met in layout, merchandising, and customer experience. Support store flow improvements and planning for new stores. 💻 Technology, IT & Systems Oversee retail tech stack: POS, METRC tools, kiosks, scheduling systems, etc. Ensure systems support scalability and high-volume retail performance. 🏗️ New Store Development Research and assess new retail site opportunities. Oversee full opening cycle: planning, staffing, training, IT, merchandising, launch. Travel to all locations to ensure execution excellence. 💵 Financial & Budget Oversight Manage store budgets, staffing, inventory, and operational costs. Analyze financial performance and identify cost-saving + revenue opportunities. 🎓 Qualifications 5+ years in retail operations leadership (cannabis preferred). Deep knowledge of Michigan cannabis laws, CRA rules, and METRC. Proven multi-unit retail leadership success. Strong data-driven decision-making skills. Expertise in inventory, aging product rotation, and promotional strategies. Experience creating SOPs, training programs, and scalable systems. Outstanding leadership, communication, and organizational ability. Ability to travel frequently. 🌟 Why Join Us? 🚀 Fast-growing, vertically integrated cannabis company 🤝 Strong executive support and operational resources 🛠️ Opportunity to help shape a statewide retail platform 💼 Competitive compensation with growth potential 📧 To Apply: Either apply directly or send your resume and a brief introduction about yourself to [email protected]
    $73k-117k yearly est. Auto-Apply 17d ago
  • Regional Manager

    Ubreakifix 3.6company rating

    Operations director job in Royal Oak, MI

    Job Description Step into a leadership role with UBREAKIFIX as a Regional Manager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start. We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things. Compensation: $60,000 - $63,000 yearly Responsibilities: Territory Management Analyze sales data to identify top opportunities. Build strong field relationships and align strategies with client business plans. Use store and district insights to drive sales actions. Manage an activity calendar to maximize results. Provide regular touchpoints and training to high-volume locations. Meet all growth goals set by Sales Leadership Collaboration Influence Share trends, growth opportunities, and best practices with internal partners. Support the development and execution of client sales strategies. Recommend action plans based on ongoing needs assessments. Integrate and update protection plan training within client programs. Client Education Training Partner with senior client leaders to recommend improvement strategies. Facilitate client-specific training to boost protection plan sales. Coordinate training logistics and secure store leadership support. Deliver executive summaries at client meetings. Clearly communicate protection plan features and benefits. Qualifications: Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction. Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery. Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation. Strong analytical skills to monitor performance metrics and identify opportunities for improvement. Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals. Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation. Experience in supporting team members' professional development, creating a positive and inclusive work environment. About Company Why Join UBreakiFix? At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business. Competitive Pay Benefits: Comprehensive health, vision, dental coverage, and paid time off. Growth: Professional development opportunities and a culture that supports career advancement.
    $60k-63k yearly 4d ago
  • Area Director (Michigan Region)

    Cooper's Hawk Winery 4.5company rating

    Operations director job in Troy, MI

    This role is based in our Michigan region and will require some travel. The Area Director coaches, develops and inspires General Managers (GM) to create Community and live the Cooper's Hawk values. Responsible for the overall region's success through monthly financial and operational goals. Partners closely with Area Culinary Manager to lead managers, increase sales and build internal relationships. Ensures food and service standards are being always executed. Sets and achieves personal and team developmental goals. Responsible for regional compliance with company policies, safety and labor laws. Focuses on strategy to drive operational excellence and act as a Cooper's Hawk brand ambassador. Ensures restaurants are maintained in like-new condition; addresses safety issues and sanitation scores in a timely manner. Compensation range: Compensation range is $120,000-140,000 plus bonus. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. What You'll Get: * Incredible Discounts: * Monthly Dining Allowance * 50% Dining and Carryout * 40% Retail Wine * 20% Retail and Private Events * Monthly Complimentary Wine Tasting for Two * Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program * Company Matching 401(k) Retirement Savings Plan * Flexible Savings Accounts- Health and Dependent Care * Health Savings Account * Long-Term Disability; Voluntary Short-Term Disability * Basic Life and AD&D Insurance (with option to purchase additional coverage) * Paid Parental Leave * Highly Competitive Pay plus Team Member Incentives & Rewards * Paid Time Off * Milestones Recognition Program * Complimentary Gym Membership in RSC Building * Hybrid Work Week (3 days in office, 2 days remote, depending on role) RESPONSIBILITIES * Oversees 4-9 restaurant operations within a region * Holds GMs accountable for the overall success and results of the wine club community * Takes steps to ensure financial metrics are met; analyzes sales and financial reporting and conducts P&L analysis meetings with each GM weekly to respond to negative variances or trends * Manages people and assigned operating systems: * Verifies restaurants are appropriately staffed and training dollars are within budget * Approves salaried management hiring decisions and recommends compensation package * Ensures GMs develop managers to execute their responsibilities and effectively manage departments * Effectively operates computer systems and utilizes technology * Training programs are verified, and service reports (NBA's, mystery shop and guest service) are reviewed and discussed; operational checklists including safety and sanitation audits are completed and documented * Strategically navigates through challenges that occur in the restaurants; investigates and reports pertinent employee relations information to Human Resources and VP of Operations * Disciplinary action is handled in a timely appropriate manner and fairly and consistently applies; ensures Hot Schedules is being used consistently for documentation and communication with team members * Delegates effectively and communicates concise and important information in the restaurants * Mentors, coaches and develops: * Educates restaurant management on budget and procedures to achieve Wine Club sales target and understand financial tools * Focuses on successful development of GMs and the Management Team by consistently using leadership competencies, IPCs, performance appraisals and succession planning * Represents Cooper's Hawk vision and values and creates a respectful, positive and professional work environment * Encourages GMs to recognize exceptional service and teamwork; shares best practices on weekly GM calls * Verifies operational decisions are in alignment with company culture and values and challenges managers to find ways to create Community with team members and have fun at work IDEAL CANDIDATE QUALIFICATIONS * 2-4 years of multi-unit management experience in high volume, full-service restaurant or retail industry * Minimum 1 years of experience as a Senior General Manager with Cooper's Hawk or 5 years of GM experience * Excellent verbal and written communication skills * Ability to read, understand and communicate in English * Demonstrates strong intrapersonal skills and advanced understanding of compliance, risk, employment laws and Company policies * Extensive knowledge of food, safety and service standards * Commitment to creating Community with team members and Guests * Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) * Preferred certifications include ServSafe and state/local licensing requirements * 80% travel required Cooper's Hawk Winery & Restaurants is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's face, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highly of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!
    $120k-140k yearly 53d ago
  • Operations Support

    Nutrien Ltd.

    Operations director job in Carrollton, MI

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity. Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions. What you'll do: Maintain facility, vehicles and equipment to company standards Perform general equipment maintenance and mechanical work Load and unload trucks Operate loaders, fork-lifts, tractors and location equipment in a safe manner Blend dry and liquid fertilizer with automated blend systems Load and deliver product to customers and/or custom application equipment Maintain delivery equipment to DOT standards and perform pre-post trip inspections Ensure all paperwork is completed for loading, delivering and unloading product at the location and to customers per Nutrien Ag Solutions requirements Maintain a clean and safe working environment Follow all Nutrien Ag Solutions Safety Rules Comply with all applicable laws and regulations Other Duties as assigned What you'll bring: High School Diploma or equivalent required Agricultural, heavy equipment repair or operator experience preferred Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Our Recruitment Process: Application >Resume Review >Pre-screen/Interview >Offer >Pre-Employment Conditions >Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, Instagram, and X.
    $65k-121k yearly est. 60d+ ago
  • Business Unit Director - Concrete

    Fessler & Bowman

    Operations director job in Holly, MI

    Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. * Open & Constructive * Take Pride in Our Product * Relentless Commitment * Care About Our Customers * Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: * Strategic Planning and Execution: * Developing strategic plans for the region in alignment with overall company goals. * Implementing strategies to achieve business growth, profitability, and market share targets. * Overseeing the execution of strategic initiatives across projects within the region. * Financial Management: * Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. * Ensuring projects are delivered within budget and identifying opportunities for cost savings. * Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. * Operational Oversight: * Providing leadership and direction to project managers and operational teams. * Monitoring project timelines, quality standards, and overall project delivery. * Implementing best practices and ensuring compliance with health, safety, and environmental regulations. * Team Leadership and Development: * Leading and motivating a diverse team of professionals across various disciplines. * Developing talent within the region through coaching, mentoring, and training initiatives. * Promoting a culture reflecting F&B core values, effective collaboration, and accountability. * Business Development and Sales: * Identifying new business opportunities and potential markets within the region. * Collaborating with business development teams to pursue and secure new contracts. * Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: * Client Relationship Management: * Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. * Understanding client needs and expectations to ensure customer satisfaction. * Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. * Risk Management and Compliance: * Identifying and mitigating risks related to projects, operations, and regulatory requirements. * Ensuring compliance with legal, contractual, and regulatory obligations. * Implementing policies and procedures to uphold ethical standards and corporate governance. * Reporting and Communication: * Providing regular reports on the region's performance, progress, and challenges. * Communicating effectively with senior management, presenting recommendations and strategies. * Provide a clear vision to the regional team with accompanying goals for each department. * Continuous Improvement: * Driving initiatives for process improvement, efficiency gains, and innovation. * Collaborate across regions to share lessons learned. * Evaluating performance metrics and implementing corrective actions where necessary. * Staying abreast of industry trends, technological advancements, and competitive landscapes. * Community and Stakeholder Engagement: * Engaging with local communities, government agencies, and industry associations. * Participating in community outreach programs and corporate social responsibility initiatives. * Enhancing the company's reputation and fostering positive relationships within the region. * Other relevant tasks as assigned Education, Experience & Qualifications: * Bachelor's Degree in a related field required * 10+ years of Leadership experience, preferably within the construction industry required * Experience in project management, estimating and field supervision preferred * Previous experience in self-perform trades is preferred * Proficiency in Microsoft Suite and familiarity with Procore * High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: * Medical, dental and vision insurance * 401k with company contributions * Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer
    $96k-142k yearly est. 60d+ ago
  • Sec Intel & Prtcn Ops Mgr, Sr

    Old National Bank 4.4company rating

    Operations director job in Troy, MI

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Physical Security Intelligence and Protection Operations Manager, Sr is a senior leadership role responsible for overseeing Old National Bank's (ONB) protection program and threat intelligence operations. This role ensures the safety of key personnel through proactive intelligence gathering, strategic planning, and operational execution. It also leads the management of the Security Operations Center (SOC), integrating intelligence, and physical security incident response across the enterprise. Salary Range The annual salary range for this position is $81,700 - $165,100. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities * Lead the design, implementation, and continuous improvement of ONB's protection program. * Oversee the SOC to include threat intelligence; alarm monitoring and response; and incident triage. * Manage threat intelligence workflows, including data collection, analysis, and information dissemination. * Collaborate with internal and external partners to facilitate seamless SOC and protection program operations. * Supervise protection program and SOC team members. * Develop and execute protection strategies. Key Competencies for Position * Strategy in Action: Anticipates risks and develops plans to manage risks. Develops and communicates a clear vision for threat intelligence and protection programs. * Makes Decisions and Solves Problems: Uses effective approaches for selecting a course of action or developing appropriate solutions resulting in sound decisions. Makes effective decisions under pressure by using a blend of analysis and experience based judgment. * Compelling Communication: Shares intelligence and protection plans clearly, and actively listens to concerns. * Delights Clients: Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs and mitigate risk. Ensures stakeholders receive responsive and effective services. * Promotes Change:Communicates what needs to change, why, and the impact while striving for a continuous proactive posture. * Develops Talent: Cultivates team capabilities by identifying issues and continuously providing coaching, mentoring, and feedback. * Personifies ONB Culture:Consistently demonstrates ONB's culture and values in daily interactions while contributing to a culture of security and trust. Qualifications and Education Requirements * Bachelor's degree in Criminal Justice, Intelligence Studies, Security Management, or related field. * 10+ years of experience in protection programs, intelligence operations, or law enforcement. * Strong analytical, communication, and stakeholder engagement skills. * Proven leadership in managing protection teams and intelligence programs, to include threat monitoring technologies. * Strong situational awareness and decision-making under pressure. * Ability to maintain confidentiality and professionalism in sensitive environments. * Willingness to travel and work flexible hours, including evenings and weekends as needed. * Keen understanding of physical security regulations (e.g. Bank Security Act) * Hold the Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) certifications. Key Measures of Success/Key Deliverables * Timely and effective threat intelligence analysis and communication. * Stakeholder satisfaction and trust in protective services. * Operational readiness and responsiveness to incidents and emerging threats. * Successful examinations and audits. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!
    $81.7k-165.1k yearly Auto-Apply 19d ago

Learn more about operations director jobs

How much does an operations director earn in Genesee, MI?

The average operations director in Genesee, MI earns between $61,000 and $174,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Genesee, MI

$103,000
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