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  • Mgr Radiation Protection Ops

    Constellation Energy 4.9company rating

    Operations director job in Morris, IL

    WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. TOTAL REWARDS Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $150,300 to $167,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). PRIMARY PURPOSE OF POSITION Accountable for the in-field application of policies and procedure relating to applied Radiation Protection (RP) programs. Directly manages the Radiation Protection first line Supervisors and Radiation Protection Technician activities in their daily support of plant Operations and maintenance activities. PRIMARY DUTIES AND ACCOUNTABILITIES Assist the Radiation Protection Program Manager in developing, reviewing an implementing department procedures and policies, and assuring that these documents meet all federal and company regulations. Participate in Business Planning, Budget, and Business Performance review regarding RP and the site. Fulfill managerial responsibilities regarding assigned staff (e.g. Employment, Development, Compensation, Performance Evaluation, etc.). Ensure consistent and effective work force practices through assigned supervisors/functions. Attend Peer meeting to assure that industry best practices and standards are being implemented effectively and uniformly across all sites. Accountable for ensuring that department activities, priorities and resources ae being managed effectively to meet the needs of Operations and Maintenance. This includes planning and budgeting refuel outage support for the department. Accountable for the performance improvement of the RP first line supervisor (FLS) and RP Technicians (RPT). Fill in for Radiation Protection Senior Manager at meetings and responsible for department when Manager RP (RPM) is off-site. Accountable for ensuring that department activities, priorities, and resources are being managed effectively. Provide critical observations and feedback to site and departmental staffing to foster continuous improvement. All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.) Constellation is seeking a Manager, Radiation Protection Operations at Dresden Nuclear Power Station in Morris, IL MINIMUM QUALIFICATIONS Bachelor's degree in a science related field (e.g. health physics, chemistry, physics, medical physics, etc.) OR must meet equivalency as outlined in ANSI/ANS-3.1-2014 (4.1.1.1 & 4.1.1.2) with 5 years of experience in applied Radiation Protection in nuclear power with 0.25 years on-site experience OR Associate's degree in a science related field (e.g. health physics, chemistry, physics, medical physics, etc.) OR must meet equivalency as outlined in ANSI/ANS-3.1-2014 (4.1.1.1 & 4.1.1.2) with 7 years of experience in applied Radiation Protection in nuclear power with 0.25 years on-site experience OR Institute of Nuclear Power Operations (INPO) accredited qualified American National Standards Institute (ANSI) Radiation Protection Technician qualification with 7 years of experience in applied radiation protection with 0.25 years on-site experience OR Institute of Nuclear Power Operations (INPO) accredited qualified American National Standards Institute (ANSI) Radiation Protection Technician qualification with 7 years of experience in applied radiation protection with 0.25 years on-site experience OR High school degree/GED AND 9 years technical experience in nuclear power including 5 years applied Radiation Protection experience with 0.25 years on-site experience 3 years of supervisory or managerial experience Must meet additional requirements as outlined in ANSI/ANS-3.1-2014 (4.3.3) Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants" Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties PREFERRED QUALIFICATIONS Successful completion of National Registry Radiation Protection Technicians (NRRPT) or Certified Health Physicist (CHP) certifications Previous RP Supervisory experience Institute of Nuclear Power Operations (INPO) accredited qualified American National Standards Institute (ANSI) Radiation Protection Technician qualification
    $150.3k-167k yearly Auto-Apply 1d ago
  • Associate Center Operations Director - Chicago Market

    Chenmed

    Operations director job in Chicago, IL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required $81,202/$116,002 Salaried Employee Benefits ****************************************************** PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $81.2k-116k yearly 1d ago
  • Vice President of Retail Operations

    Brick Executive Search

    Operations director job in Chicago, IL

    Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing. The Position Director of Retail Operations Location Corporate Headquarters in Chicago with 50-75% travel to 40 stores Overview Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking. Key Responsibilities Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance. Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention. Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle. New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration. Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence. Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency. Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans. Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability. Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty. Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively. Qualifications Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments. Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Education: Bachelor's in Business, Retail Management, or related field; MBA preferred. Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
    $139k-237k yearly est. 4d ago
  • National Legal Director

    Roderick & Solange MacArthur Justice Center

    Operations director job in Chicago, IL

    Who We Are MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting‑edge litigation and advocacy across the country, on end‑to‑end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit************************ . The criminal legal system disproportionately harms people of color, people from low‑income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co‑workers, and community partners who come from different backgrounds and experiences. What You'll Do Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment. Participate in Board meetings and serve as a corporate officer Implementation & Management of Legal Program Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals Motivate, nurture, and connect a diverse, inclusive, and high‑performing team Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director Developperformance management metrics and aprofessional development program for all legal professionals in #J-18808-Ljbffr
    $104k-173k yearly est. 2d ago
  • Operating Director

    Cornerstone Caregiving

    Operations director job in Michigan City, IN

    We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year 20% profit share Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Michigan city, IN: Relocate before starting work (Required) Work Location: In person
    $80k yearly 5d ago
  • Sr. Director of Compliance and Privacy

    Solution Partners, Inc.

    Operations director job in Chicago, IL

    Job Title: Sr. Director of Compliance and Privacy We're seeking an experienced Compliance and Privacy Official to drive our organization's corporate compliance and privacy programs. As a strategic advisor to executive leadership, the Board of Directors, and governance committees, you'll foster a culture of ethics, accountability, and transparency. About the Role: Oversee privacy programs, including HIPAA and GDPR compliance Lead cross-functional teams to investigate and resolve privacy incidents Manage the Compliance and Ethics Program, addressing compliance issues and reporting to leadership and the Board Serve as a subject matter expert for government program compliance, including Medicare Part D Develop and lead a high-performing compliance and privacy team Responsibilities: Privacy Program Leadership: Oversee privacy programs and lead incident response efforts Corporate Compliance Oversight: Manage compliance programs and address compliance issues Government Programs Compliance: Serve as a subject matter expert and chair compliance committees Team Leadership: Develop and lead a high-performing team Systemwide Engagement: Promote best practices and coordinate incident response efforts Training & Education: Oversee compliance and ethics training programs Requirements: Master's Degree in Law 12+ years of experience in healthcare compliance and privacy Proven ability to lead teams and drive organizational change Deep understanding of healthcare compliance, privacy program administration, and data security technologies Excellent analytical and communication skills Preferred Certifications: Licensed Attorney Professional, Academy for Health Care Management (PAHM) Certified Information Privacy Professional (CIPP) What Our Client Offer: Opportunity to lead compliance and privacy initiatives in a dynamic healthcare organization Collaborative and inclusive work environment Professional growth and development opportunities If you're a seasoned compliance and privacy professional looking to make a difference, we'd love to hear from you!
    $120k-175k yearly est. 2d ago
  • Area Operations and Sales Manager

    Grace Management, Inc. 4.5company rating

    Operations director job in Chicago, IL

    Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Area Operations and Sales Manager to support premier communities in Chicago, IL. At Grace Management, we believe “It's not like home. It is home.” With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections. The Area Operations and Sales Manager position reports to the Regional Director of Operations with a dotted line to the Regional Director of Sales. The AOSM provides direction and oversight for the Operation and Sales functions of multiple communities within the Grace Management, Inc portfolio. This position will primarily focus on projects in Chicago and as directed or identified by the Regional Director of Operations, ensuring alignment with organizational goals and priorities. This position must have the ability to influence, lead and coach Executive Directors and Sales Leaders in the communities they are supporting. An AOSM must possess excellent time management skills as well as be self-directed and resourceful. Essential Functions • Guide, lead, and coach Executive Directors to ensure operations standards for effective service delivery, quality, cost control, and safety are met. • Guide, develop, coach, and support Sales Leaders to achieve high occupancy and revenue targets • Direct implementation and execution of company policies and procedures throughout the portfolio; supporting and reaffirming the Executive Directors ability to make a positive difference in the lives of our team members and residents. • Recruit, train, develop, and assess the performance of highly motivated and effective Executive Directors and Sales Leaders. • Oversee community operations; Perform site visits; Ensure that National programs are being implemented and utilized to their fullest potential; Strategize to take communities to the next level and work with regional and corporate team members to ensure the community is exceeding expectations. • In collaboration with senior Grace Management Leadership, initiate, coordinate, organize, and execute new community transition and onboarding guides and Grace Management, Inc. cultural and process standards. • Create, implement, and monitor goals related to revenue, census, turnover, operational expenses, labor management, and overall performance results in the region and assist Executive Directors to implement corrective measures to address/resolve variances. • Supports lease-up opportunities by focusing on essential tasks to drive occupancy. Actively engages in strategies and actions that contribute to achieving and maintaining full occupancy, ensuring all necessary tasks are efficiently completed to support leasing efforts. • Work proactively with community Sales Directors and Executive Directors in anticipating sales and marketing challenges and collaborating on the development and implementation of solutions. • Communicate clear expectations for sales performance, including KPI's. • Assist community in the development and execution of Strategic Sales and Marketing Semi-Annual Plans. • Report key findings of systemwide CRM reporting; identify solutions and interventions; be responsible for follow up, action plans and measurement of improvement. • Identify trends and interact with the operations and sales team to develop and monitor action plans, leadership and development, resident relations, and safety. • Develop, implement, and track annual sales, operating and capital budgets. • Establish a thorough, working knowledge of base rates and care costs within assigned communities and determine changes as warranted. • Ensure that each community maintains compliance with all local, state, and federal regulations. • Participate in state associations and regulatory agencies. • Manage and report all essential legal issues and take appropriate action to ensure the company complies with applicable laws and regulations. • Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies. • Build strong relationships with Executive Directors, Sales Directors, and Regional Directors. • Act on constructive feedback by listening to supervisor, customers, and associates and use it to improve performance. • Maintain resident, associate, and community confidentiality. • Demonstrate positive attitude and ability to work well with all people. • Promote positive work environment that emphasizes teamwork. • Comply with deadlines as outlined by Regional Directors. • Understand processes, reports, and tools available. Knowledge, Skills, Abilities, and Experience • Bachelor's degree in business, health-related field, or hospitality; master's degree preferred. • Demonstrated 5-10 years of healthcare management experience, including at least five years of recent executive director and/or administrator job experience. • Prior experience in a regional role and/or with multiple building responsibilities preferred; Experience in managing various disciplines while ensuring adherence to federal, state, and corporate standards is required. • Experience in assisted living and memory care strongly preferred. • Knowledge of financial management skills and familiarity with business principles and practices. • Must hold or qualify for state license required to operate an Assisted Living Community; Nursing Home, or comparable service facility. • Active / valid driver's license required for travel. • Must possess proven track record in leading, training, and coaching professionals in achieving census and financial goals. • Must be proficient in Microsoft Word, Excel and CRM database systems. • Must follow the Grace Management, Inc. policies and procedure manuals and associate handbook.
    $35k-47k yearly est. 3d ago
  • Operations Manager

    Enhanced Payment Systems

    Operations director job in Chicago, IL

    EPS is a fast-growing company in the credit card processing / merchant services industry, and we're looking for an experienced Operations Manager to help lead our team in our beautiful, state-of-the-art office near Rosemont. If you're organized, detail-oriented, and have a background in merchant services or financial operations, this is an excellent long-term opportunity with a company that truly values its people. About the Role: As our Operations Manager, you'll oversee daily business operations, streamline processes, and support our sales, retention, and customer service departments. You'll play a key role in ensuring efficiency, accountability, and consistent growth across the company. Responsibilities: Manage day-to-day office operations Develop and improve workflows and procedures Support team leads and ensure department goals are met Track performance metrics and report to leadership Assist with training, onboarding, and compliance initiatives What We Offer: ✅ Beautiful, modern office near Rosemont ✅ Stable, growing company with advancement opportunities ✅ Supportive, team-oriented culture ✅ Competitive salary + performance bonuses ✅ Medical, dental, and vision benefits after 90 days ✅ Weekly pay, Monday-Friday schedule - no weekends or nights! Requirements: ⭐ Experience in credit card processing, merchant services, or related financial industry ⭐ Strong organizational and leadership skills ⭐ Excellent communication and problem-solving abilities ⭐ Reliable, professional, and motivated to succeed
    $62k-102k yearly est. 37d ago
  • Director Asset Management

    N/A 4.5company rating

    Operations director job in Chicago, IL

    SPECIFICATION DIRECTOR - ASSET MANAGEMENT Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client (‘Company'). This position will be based in Chicago, IL. CONFIDENTIALITY Shine Associates, LLC has been exclusively retained on this assignment. Information contained in this position specification as well as any other information concerning the Company provided or verbally discussed is confidential. All materials and discussions are to be utilized for the sole purpose of a candidate's personal review of the career opportunity. CLIENT DESCRIPTION Founded in Dallas, Texas in 1965, the Company consistently ranks amount the top managers and developers of office, industrial, retail, and mixed-use properties in major global markets. The firm is one of the most respected full-service firms in real estate - providing investment management and development and a full suite of integrated services to owners, investors, lenders, and major occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC-registered investment advisor and is the Company's fund management and advisory arm headquartered in Chicago, IL. Currently the Investment Management team has approximately $5.0B in real estate assets under management across three separate accounts and is actively raising money for additional fund strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to-be-determined portfolio of primarily office and industrial assets located across the United States. Create strategic plans for each asset depending on the property's individual requirements including valuations, cash flow projections, review and approval of annual operating and capital budgets Set, evolve, and execute redevelopment, leasing, and sale plans and direct all aspects of relationships with regional partners and providers of third party services including property management Aggressively and proactively predict and respond to dynamic market conditions Oversee the budget process for all assets under their management Work closely with leasing staff, regional partners, and third-party contractors to structure, negotiate, review and execute leases within portfolio of assets Monitor the overall performance of assigned properties against plan and budget Plan for and anticipate the cash flow needs for the assets as well as the underlying investors, monitor cash in/out of property accounts, and oversee all draw disbursements Provide high quality lender and investor reporting Support the execution of acquisitions, financings, and refinancings as required Continuously keep senior management, clients, and investors aware and up to date on evolving strategies and results Provide strategic, investment, and analytical direction and oversight to regional partners, third party service providers, and internal company personnel in creating and executing asset and portfolio plans QUALIFICATIONS, SKILLS AND EXPERIENCE Qualified professionals will have a minimum of seven to ten years of demonstrable success in the management of a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily, and medical office. Additional experience in asset/portfolio reporting is strongly desired. Qualified candidates must possess the following requirements and characteristics: Proven track record of success and leadership, with past accomplishments clearly demonstrating a creative hands-on approach to, and understanding of, operations, leasing, development, capital markets, financing, marketing, investment, and ownership issues in managing challenging, “value-add” real estate properties Ability to positively impact such factors in continually meeting and exceeding ambitious investment/return performance objectives Proven experience successfully creating value at all phases of a property's life cycle, from acquisition through disposition is essential Aptitude in reviewing and understanding sophisticated financial statements, leases and loan documents Ability to effectively manage less experienced analyst and associate staff to optimize work production while providing a mentoring relationship Managing and holding accountable regional partner relationships at both the development and operating levels is key Be conversant with industry trends and competitor firms A collaborative team player exceling in a professional environment characterized by empowered decision-making authority and a flat organizational structure Strong computer skills including Excel, Word, and ARGUS Good interpersonal instincts with the ability to constructively reconcile differences in a positive manner Excellent oral and written communication skills Unquestionable integrity and a strong work ethic A bachelor's degree is required COMPENSATION The annual compensation for this role is expected to be approximately $240,000-$280,000. Actual base salary and bonus will be determined by several components, including but not limited to: relevant experience, skills and qualifications, base salary of internal peers, and geographic location. In addition to base salary, this role may be eligible for a discretionary annual bonus, LTIP and a variety of financial, wellbeing, and health / welfare benefits. CONTACT INFORMATION Shine Associates, LLC 45 School St., Suite 301 Boston, MA 02108 ************************** Hillary H. Shine, Principal Kelsey E. Shine, Director Cell ************** Cell ************** ****************************** ***************************** Chandlee N. Gustafson, Associate Cell ************** *******************************
    $240k-280k yearly 4d ago
  • Operations Manager

    Accurate Personnel

    Operations director job in Elgin, IL

    Job Title: Operations Manager Pay: $90-115k We are seeking an experienced and driven Operations Manager to oversee the daily operations of our construction and restoration business. This individual will ensure projects, people, and processes run smoothly from the office to the field. The ideal candidate is a hands-on, detail-oriented leader who thrives in a fast-paced environment. They bring a balance of strategic thinking, strong organizational skills, and people leadership - ensuring that projects are completed on time, teams are aligned, and company goals are consistently achieved. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop members of the Operations team, fostering accountability, collaboration, and continuous improvement across departments Conduct regular 1:1 meetings, team meetings, and performance reviews to ensure clear communication and progress toward goals. Recruit, onboard, and train new team members in alignment with company standards and safety protocols. Organize quarterly team-building events to promote culture and engagement. Operational Excellence Oversee daily operations across Administration, Compliance, Accounts Receivable/Payable, and field support teams. Ensure coordination between office and field teams to maintain project flow, efficiency, and quality. Review and refine operational processes to improve scheduling, workflow, and communication between departments. Monitor key metrics and ensure operational targets are achieved Ensure company Core Values are consistently practiced and integrated into daily operations. Project & Financial Oversight Review and analyze project performance data, labor hours, and profitability metrics to drive informed decision-making. Work closely with leadership to set realistic goals and track progress toward annual and quarterly priorities. Review and negotiate insurance policies, subcontractor agreements, and vendor contracts to ensure adequate protection and value. Identify cost-saving opportunities and manage operational budgets to improve margins. Support development of fair and motivating compensation and bonus structures for field and office staff. Compliance & Documentation Ensure all employee files and documentation are accurate, complete, and compliant with company and regulatory requirements. Oversee accurate and timely timecard processes to improve payroll accuracy. Ensure incident/loss reports are filed promptly and follow-up actions are taken. Maintain compliance with all safety standards, OSHA requirements, and industry regulations. Continuous Improvement & Innovation Champion the company's move toward paperless operations and improved digital workflows. Evaluate and implement system improvements to increase operational efficiency and reduce bottlenecks. Act as an advisor to identify and implement better methods, tools, and practices for increasing productivity and throughput. Monitor industry trends and emerging technologies in restoration/construction to maintain a competitive edge. Continuously seek ways to improve service quality, team performance, and operational effectiveness. Qualifications & Skills: Bachelor's degree in Business, Construction Management, or related field preferred. 5+ years of progressive experience in operations, project management, or administration within the construction or restoration industry. Proven ability to manage multiple teams, projects, and priorities simultaneously. Strong understanding of estimating, project cost control, and production workflows. Excellent communication and interpersonal skills - able to collaborate effectively with internal teams, subcontractors, vendors, and clients. Proficiency with Microsoft Office, project management tools, and ERP systems. High mental acuity and problem-solving ability with a focus on accuracy, efficiency, and accountability. Commitment to continuous learning, improvement, and operational excellence. Core Competencies: Strategic and critical thinker Strong communicator and collaborator Field-to-office operational leader Team builder and mentor Results and accountability-driven Continuous improvement mindset ABOUT ACCURATE PERSONNEL: Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary dependent on experience.
    $90k-115k yearly 4d ago
  • Operations Manager

    Jameson Sotheby's International Realty 3.9company rating

    Operations director job in Chicago, IL

    Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.
    $76k-124k yearly est. 5d ago
  • Director, Customer Journeys

    Okta 4.3company rating

    Operations director job in Chicago, IL

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. About The Role We're hiring a Director of Customer Journeys to shape how we deliver connected, personalized digital experiences across the entire customer lifecycle-from first touch to long-term success. This is a foundational role at the intersection of marketing, product, and customer success. You'll lead our journey strategy across digital channels, using AI, data, and ABX principles to make every interaction relevant, timely, and impactful. You'll also help establish a cross-functional Digital Experience Council-bringing together key partners across the org to align on experience priorities, share insights, and drive consistency across touchpoints. What You'll Do Define and lead our customer journey strategy across lifecycle stages and personas Activate AI-powered personalization and orchestration across web, product, and portal experiences Embed ABX principles into how we engage accounts-from awareness through expansion Stand up and lead a Digital Experience Council to align priorities and scale best practices across GTM, product, and CS teams Identify key journey moments and own roadmap for digital touchpoint optimization Partner with analytics and marketing ops to build insight loops and test/learn models Help evolve our Martech and data foundation to support real-time, journey-based experiences What You Bring 10+ years in digital experience, lifecycle/ABM/ABX, or personalization strategy Strong grasp of AI, behavioral data, and buyer journey design Experience driving cross-functional collaboration at the enterprise level Strategic mindset, clear communicator, bias toward action Why It Matters As Okta scales, so do our customers' expectations. This role builds the foundation for a unified, AI-powered journey that delivers value at every step and brings teams together to make it happen. #LI-remote P11550_3081377 Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $200,000-$300,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: **************************** The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$178,000-$268,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: ***************************** The annual base salary range for this position for candidates located in Canada is between:$161,000-$241,000 CAD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! ************************************** Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at *********************************************
    $200k-300k yearly Auto-Apply 33d ago
  • Director, CRM Operations & Martech

    The Aspen Group 4.0company rating

    Operations director job in Chicago, IL

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Director, CRM Operations & Martech. Position Overview Reporting to the VP of CRM, the Director, CRM Operations will lead the vision, strategy, and roadmap for CRM, CDP, and marketing automation platforms. This role will drive innovation in personalization and customer engagement, building scalable, data-driven journeys that deliver both immediate business impact and long-term value. This role will also optimize and streamline our digital marketing processes, technology, and data-driven initiatives. This role is responsible for ensuring the efficiency of campaign execution, enhancing marketing technology stack capabilities, and driving data integrity and compliance. The ideal candidate is process-driven, analytical, and experienced in managing marketing automation, operations, and cross-functional collaboration. Partnering with cross-functional teams, this leader will shape the future of how we connect with customers across the entire experience - transforming data into meaningful engagement at scale. Key Responsibilities Product Strategy & Ownership Define and communicate the personalization vision, strategy, priorities, and KPIs Lead CRM and personalized campaign execution with cross-functiona Evaluate and integrate Martech platforms to scale customer engagement. Deliver top activation use cases such as advanced segmentation, lead enrichment, and journey orchestration. Strategic & Analytical Leadership Link tactical execution to enterprise business strategies. Use data to measure performance, optimize campaigns, and drive improvements. Identify problems, create scalable solutions, and optimize operational processes. Champion continuous improvement and stay ahead of industry trends. Customer Journey & Personalization Translate journey insights into digital tools that improve targeting, relevance, and conversion. Leverage AI, customer profiling, and computed traits to enrich CRM/CDP models and boost ROI. Deliver personalized use cases like real-time content, contractor training, and behavioral tracking. Manage relationships with external vendors and agencies supporting digital marketing efforts Background in customer journey mapping or omni-channel orchestration Data Activation & Optimization Drive adoption of a unified customer profile across all touchpoints (Web, Call Center, CRM, Email, AZEKNow, etc.) Oversee platform implementation and evolution. Monitor KPIs including conversion, lead quality, campaign performance, and engagement across channels. Leadership & Collaboration Lead cross-functional teams in a matrixed environment to deliver measurable outcomes. Build strong partnerships across marketing, product, IT, and analytics. Foster a culture of innovation, agility, and customer-centricity. Compliance & Best Practices Ensure marketing campaigns comply with data privacy laws and industry regulations. Maintain deliverability best practices for email and messaging platforms Stay up to date on digital marketing trends and best practices, ensuring the team remains innovative and competitive Act as the key liaison between marketing, IT, analytics, and product teams to ensure alignment on business objectives. Work CRM Channel teams with creative, content, and digital teams to streamline asset creation and campaign execution. Partner with sales and customer support teams to align marketing initiatives with customer needs. Qualifications 10+ years in digital product management with deep expertise in CRM, CDP, or Martech platforms Hands-on experience with Salesforce, CDPs (Datacloud preferred), and automation tools Proven track record driving personalization, segmentation, and data-driven marketing at scale Knowledge of data privacy, consent management, and compliance (GDPR, CCPA, HIPAA) Strong ability to turn technical architecture and customer insights into scalable business solutions. Demonstrated success leading cross-functional teams and delivering measurable results. Entrepreneurial mindset with strong problem-solving and innovation skills Excellent analytical, communication, and collaboration skills If you are an applicant residing in California, please view our privacy policy here: ********************************************************************************* Salary: Annual pay range: $150,000 - $180,000, plus bonus/incentives A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
    $150k-180k yearly Auto-Apply 52d ago
  • Director, Customer Success

    Behaviorally Inc.

    Operations director job in Chicago, IL

    Join Us as Director, Customer Success At Behaviorally, we're reshaping the way the world's top brands understand and influence consumer decisions at the point of purchase. With deep behavioral expertise and a digital-first approach, we guide clients across retail and CPG landscapes through complex shopper journeys-both online and offline. We help leading FMCG/CPG companies to boost sales with effective packaging and shopper strategies. Our PackPower Score™ is the industry standard metric for packaging design, linking directly to sales to predict pack performance. Why Behaviorally? We are the global market leader in digital shopper research, but what sets us apart is how we work: Digital-first, behavior-focused: We prioritize agility, speed, and relevance Human-centered: We put people-shoppers, clients, colleagues-at the core of every decision Growth-oriented: We invest in our people and are proud to promote from within Transparent and grounded: We share goals, results, and accountability-top to bottom Join a team of curious minds, candid communicators, and committed collaborators who are passionate about redefining what shopper research can be. We Value Every Voice At Behaviorally, inclusion isn't a buzzword-it's a commitment. We believe diverse perspectives lead to better thinking and stronger solutions. We're proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds, identities, and experiences. Let's define the future of shopper research together. Apply now to join Behaviorally. We're seeking a Director of Customer Success in Chicago, IL to lead strategic client relationships, ensure commercial growth, and elevate the impact of our behavioral insights. You'll be at the helm of some of our most significant accounts, developing solutions that shape shopper behavior and drive brand growth. This is more than an account role-it's an opportunity to influence how Fortune 500 companies think about consumer behavior, lead high-performing teams, and leave a measurable mark on a fast-growing, forward-thinking business. As Director, Customer Success, you will have the opportunity to: Lead High-Impact Client Relationships - Manage a portfolio of key client accounts generating annual revenue, ensuring consistent value delivery and long-term growth. Accelerate Client Growth - Develop strategic account plans that unlock new opportunities, drive retention, and maintain a healthy pipeline of proposals Broaden Client Engagement - Begin introducing clients to the full range of Behaviorally's product offerings, including quantitative, qualitative, and AI-enabled solutions. Deliver Consistent Excellence - Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics. Plan with Precision - Develop accurate revenue forecasts across weekly, monthly, quarterly, and yearly intervals to support business planning and resource allocation. Strengthen Client Partnerships - Cultivate and grow trusted relationships with client stakeholders, acting as a key advisor on research solutions and behavioral insights. Elevate Team Output - Work collaboratively to deliver high-quality, insight-driven work that aligns with our behavioral framework and productized approach. Execute Strategic Goals - Drive progress against Behaviorally's corporate KPIs and play an active role in key company initiatives. What You Bring: 6+ years of experience in market research, customer success, or a related client-facing role Proven ability to manage complex client relationships with measurable revenue impact Solid grasp of research methodologies-quantitative, qualitative, and emerging AI-based approaches Team player with experience leading and building collaboration to deliver client projects Excellent communication skills-capable of articulating insights clearly and persuasively to both internal teams and clients A commercial mindset, strategic thinker, and detail-oriented executor Naturally curious, self-motivated, and confident navigating ambiguity in a fast-paced environment What You'll Enjoy as Part of the Team: We know people do their best work when they feel trusted, supported, and valued. That's why our benefits go beyond the basics: Unlimited PTO Days Holiday Pay - your time matters Hybrid work flexibility - 2-3 days onsite at our Chicago, IL office Competitive salary with performance bonus opportunities Health and wellness benefits 401k match Company-sponsored team events, recognition programs, and celebrations
    $109k-152k yearly est. Auto-Apply 60d+ ago
  • Director Salesforce Manufacturing

    Tata Consulting Services 4.3company rating

    Operations director job in Chicago, IL

    Manage Sales Funnel Generate proactive demand through solution led selling, consulting led selling and other instruments Customer Liaison through Thought leadership led CXO engagement Own and manage Salesforce focused deals Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure Compliance with systems and processes Solution led Selling Leverage domain expertise to identify problems to solve across the end to end Manufacturing and Automotive Value chain Leverage technical expertise to identify solutions Be able to demonstrate solutions Influence Partner Engagement Work with Salesforce on joint Sales pursuits, solution developments and marketing activities Qualifications: * 10-15 Years of IT Experience * 5+ Years of experience in CRM Implementation Project (preferably Salesforce but not mandatory) * Excellent understanding of Automotive, Industrial Manufacturing, Aerospace & Defence, Engineering, Agriculture, Chemical CRM business processes and journeys (Salesforce or SAP, Siebel/ MS Dynamics) * 2+ years in CX Consulting working with Customers identifying and solving business problems * At least 2 Automotive, Industrial Manufacturing or Aerospace transformation program experience within last 5 years with in-depth understanding of Industry domain and trends. * Experience or knowledge of Manufacturing Cloud, Automotive Cloud, Commerce, Portal and Field Service * Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce) * Experience in working with team based in multiple time zones * Innovation & Growth Mindset * Willingness to learn and work in Salesforce * Proactiveness and agile mindset Salary Range: $147,000-$203,000 a year #LI-KM1
    $147k-203k yearly 30d ago
  • Director of Manufacturing - Midwest/Atlantic

    Jobformance

    Operations director job in Chicago, IL

    Dir of Manufacturing: Midwest/Atlantic - Multisite Role Reports to: VP Operations Sunny Sky Products is a leading producer of beverage solutions, offering a portfolio of frozen, cold, hot and enhancer products for the foodservice, hospitality, healthcare, education, military and convenience channels. Keys to the role: Operational Leadership for 3 plants (Chicago, Tinley Park, Douglassville, PA) Lead Operational Excellence enhance operational efficiency and reduce costs Drive Compliance over regulatory requirements - best practices Coach and develop Team members - creating bench strength
    $116k-176k yearly est. 60d+ ago
  • Director, Customer Experience

    YMCA 3.8company rating

    Operations director job in Chicago, IL

    The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other programs and services. We're looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support - individuals like you! The Director, Customer Experience, will lead the customer experience team at the local Community Hub to provide best-in-class levels of customer service and experiences. You will collaborate with stakeholders across the association to develop and implement operations standards that support enterprise goals and elevate the customer experience. Salary range is $55,000-$60,000 per year with full-time benefits and opportunities to grow within the organization! Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including: Competitive salaries reflecting your skills and experience. Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership. Generous PTO and paid holidays, with flexible work hours for work-life balance. 403(b) plan with company contributions for eligible employees after 2 years of service. Continuous learning opportunities through workshops and training programs. Supportive work environment valuing diversity, equity, and inclusion. Discounts on programs, employee assistance programs, and company-sponsored events. Scopes and Responsibility Lead the Community Hub's customer experience team, including front-desk operations and administration, drop-in childcare, rentals, and customer engagement Identify, development, implement, and measure customer engagement strategies that increase retention, influence value, and drive a dynamic customer-centric culture Actively manage the customer journey and collaborate with business partners to continually elevate engagement touchpoints Serve as primary point of contact at the Community Hub for marketing, sales, and customer experience initiatives and manage day-to-day activities that support enterprise goals Forecast Community Hub sales, analyze revenue, and prepare reports of business performance indicators Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their personal objectives and needs Recruit, hire, train, mentor, coach, and manage a team focused on customer experience and engagement Understand customer experience best practices and stay ahead of global industry trends Requirements Bachelor's degree in business administration, hospitality, operations, marketing, sales, or equivalent Minimum of 4 years of related work experience, including managerial responsibilities Bilingual, English/Spanish highly preferred Ability to work flexible hours, weekends, and/or holidays, as needed Proficiency of the technology ecosystem (specifically customer data, CRM, customer engagement) preferred Top-notch verbal, written, and interpersonal communication skills Strong analytical and critical thinking skills Sound leadership ability, including motivating, coaching, and performance management Ability to achieve results by taking a proactive long-term view of business goals and objectives Child Abuse Prevention - Support the YMCA's commitment to child abuse prevention by: Reporting any items that may provide a health or safety hazard to staff, members, or guests to your supervisor Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children Reporting any suspicious behavior and violation of policy and procedures to your supervisor Completing all child abuse prevention training as required
    $55k-60k yearly 9d ago
  • Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central

    Rbi

    Operations director job in Chicago, IL

    Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads our Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations. The ideal candidate is a proven leader in multi-unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals. Roles & Responsibilities: Business Leadership & Performance Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations. Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit-level economics. Analyze key performance metrics, identify opportunities, and provide data-driven insights to franchisees and leadership. Franchisee Support & Relationship Management Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment. Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability. Support new store openings, remodels, and market expansion efforts with existing and new franchisees. Operational & Team Leadership Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within region. Collaborate cross-functionally with marketing, supply chain, and finance teams to drive initiatives. Ensure compliance with franchise agreements, operational guidelines, and food safety standards. Skills & Qualifications: 10 years of experience; specific experience in Franchise Operations or Company Operations within QSR industry preferred Strong financial acumen with experience in P&L management and business performance analysis Proven ability to influence and collaborate with franchisees and stakeholders at all levels Experience leading teams and driving business growth in a complex, multi-unit environment Excellent communication, negotiation, and problem-solving skills Bachelor's degree in business or related field or equivalent experience in QSR This position requires frequent travel within the Central region Salary: Base salary range of $180,000 - $200,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company's annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company's long-term incentive plan. Benefits: This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision and life insurance) offered upon hire date. fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time-off programs (including PTO, sick leave, Company-observed holidays, and parental leave), short-term and long-term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses. #popeyes Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
    $180k-200k yearly Auto-Apply 6d ago
  • Home Health Director of Operations Administrator RN

    Enhabit Home Health & Hospice

    Operations director job in Des Plaines, IL

    Compensation Range: $115,000 to $135,000 annually At Enhabit Home Health & Hospice, we provide compassionate, high-quality care to our patients in the comfort of their own homes. We're seeking a Registered Nurse RN to join our dedicated team as an Administrator / Director of Operations. In this key leadership role, you will oversee daily operations, ensure regulatory compliance, and drive quality care at our home health branches in Des Plaines, Bourbonnais and Springfield, IL. The Director of Operations will office from the home health agency location closest to his/her home and travel to the other agencies on a regular and frequent basis. If you are a strategic thinker with strong management skills and a passion for home health care, we want to hear from you! Additional Information As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We make it a priority to maintain an ethical workplace and continually invest in our employees. Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include: Matching 401(k) plan for all employees Comprehensive insurance plans - medical, dental and vision Generous paid time off - Up to 30 paid days off per year Continuing education opportunities and scholarship programs Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Serve as the local chief executive agent. Lead the local provider(s) in a better way to care for the community in which it serves, and contribute to the overall success of the company. Ensure the execution of operations are completed daily. Manage operations, services, personnel performance, and office management ongoing. Qualifications RN Registered Nurse licensed in the state of IL is required. Previous management experience in a home health care program is required. Must have demonstrated experience in health service administration with at least one year in a supervisory or administrative capacity. Must not have been employed in the last year as an administrator with another operation at the time any enforcement action was taken against the business; further described in the company compliance policies. Must have demonstrated knowledge and understanding of the federal, state and local laws and regulatory guidelines that govern the operation of a home care office. Must have intermediate demonstrated technology skills, including operation of a mobile device. Education and experience, state specific ILLINOIS Must have at least one year of supervisory or administrative experience in home health care or a related health provider program; or must meet the requirements for a public health administrator. Requirements Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions Additional Information As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We make it a priority to maintain an ethical workplace and continually invest in our employees. Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include: Matching 401(k) plan for all employees Comprehensive insurance plans - medical, dental and vision Generous paid time off - Up to 30 paid days off per year Continuing education opportunities and scholarship programs Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $115k-135k yearly Auto-Apply 60d+ ago
  • Office Admin/Operations Manager

    Dupage County 4.2company rating

    Operations director job in Lombard, IL

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $57k-72k yearly est. Auto-Apply 60d+ ago

Learn more about operations director jobs

How much does an operations director earn in Hazel Crest, IL?

The average operations director in Hazel Crest, IL earns between $55,000 and $172,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Hazel Crest, IL

$98,000

What are the biggest employers of Operations Directors in Hazel Crest, IL?

The biggest employers of Operations Directors in Hazel Crest, IL are:
  1. Walmart
  2. Simon Property Group
  3. Security Director In San Diego, California
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