Operations director jobs in Highland, MI - 696 jobs

Director of Manufacturing, Wixom, MI Our client is seeking an experienced and results-driven Director of Manufacturing to lead and optimize production processes for a dynamic manufacturing environment. This leadership role requires a strategic thinker who can translate ambitious goals into actionable plans, champion lean manufacturing principles, and drive continuous improvement. The Director will oversee daily production schedules, maintain quality standards, and mentor a team of managers. Responsibilities Lead and manage production operations to ensure on-time delivery and quality standards. Implement and maintain 5S and Lean Manufacturing principles. Drive continuous improvement initiatives across all manufacturing processes. Recruit, train, and mentor production staff and managers. Oversee production planning and establish priorities. Prepare and maintain production reports and lead cross-functional meetings. Ensure compliance with safety standards and maintain a clean work environment. Resolve personnel and operational issues effectively. Monitor KPIs and contribute to cost reduction strategies. Qualifications Education: High school diploma required; Associate's degree preferred. Experience: 10+ years in manufacturing or production, with at least 5 years in a leadership role. Experience managing hourly associates. Strong background in Lean Manufacturing and Continuous Improvement. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, dynamic environment. Strong organizational and time management abilities. Technical Knowledge Familiarity with production processes, quality control, and engineering principles. Proficiency in Microsoft Office Suite; experience with ERP systems is a plus. Why Join Our Client? This is an exciting opportunity to lead a growing team and make a significant impact on operational efficiency and product quality. If you are a strategic leader passionate about manufacturing excellence, we want to hear from you! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Now Hiring: Director of MP&L - Tier 1 Automotive Client 📍 Metro Detroit Western Suburbs Are you a strategic MP&L leader ready to drive world-class delivery, inventory, and logistics performance? We're seeking an experienced Director of Materials Planning & Logistics (MP&L) to lead and optimize end-to-end supply chain operations across the Americas. What You'll Lead • Drive departmental performance using PDCA and the Professional Development System • Own strategic KPI execution: customer & supplier delivery, inventory health, logistics, and premium freight • Oversee material handling operations including shipping, receiving, line feeding, safety, training, and budgets • Manage and optimize freight operations with 3PL partners (Ryder), delivering cost reductions and budget adherence • Communicate daily operational risks and performance to the Operating Committee • Lead manpower planning, sales & volume forecasting, and engineering change management • Analyze and reduce premium freight, optimize external warehouse costs, and support NA MP&L alignment • Support new program launches, OEM EDI requirements (ASN, labeling, sequencing), and ERP integrations (SAP/QAD) • Manage tariff exposure and mitigation strategies with customs brokers What You Bring • 10+ years of automotive MP&L leadership experience • Proven expertise in logistics, inventory control, freight optimization, and OEM systems • Bachelor's degree in Production, Inventory Control, or related field (preferred) • Compensation - $175,000 base + 20% bonus If you are interested and qualified, please send your updated resume as a MS Word document, and how you fit this specific position ************************

Sterling Heights, MI 48312 20 Direct Reports 250 Indirect Reports The Assembly Plant Paint Director leads all operations within the paint department, applying Stellantis Production Way principles to meet production and cost objectives. This role fosters a culture of continuous improvement across safety, quality, cost, and delivery metrics. Working closely with senior plant leadership, the Paint Director drives workforce engagement to enhance overall efficiency and product quality. The position oversees a large, multi-shift unionized operation, managing both hourly and salaried personnel-including teams in Maintenance, Quality, and Engineering. Key responsibilities include ensuring high-quality paint application processes, maintaining compliance with safety and environmental regulations, and achieving production targets. Key Responsibilities: Lead and manage the paint department team, including supervisors, and operators. Foster a culture of safety, quality, and teamwork. Provide training and development opportunities for staff to enhance skills and performance. Oversee daily operations of the paint department, ensuring production schedules are met. Monitor and optimize paint application processes to achieve high-quality finishes. Implement and maintain lean manufacturing principles to improve efficiency and reduce waste. Ensure all painted components meet quality standards and customer specifications. Conduct root cause analysis and implement corrective actions for quality issues. Coach and Mentor Lean Process Improvement Budgeting Requirements: Bachelor's degree in engineering, manufacturing, or a related field 10+ years of experience in paint operations within a manufacturing or assembly plant. Excellent interpersonal skills and ability to interface with various levels of employees within all areas of the Plant from hourly represented employees to Senior Leadership as required. Ability to build effective business relationships with plant leadership and customers. In-depth knowledge of paint application processes, equipment, and materials. Familiarity with safety and environmental regulations related to paint operations. Hands on the floor leader Strong Maintenance background Automotive Union Experience Required

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions Ensures effective organizational strategic results are achieved, working collaboratively with others. Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. Proactively works with referral sources to meet their needs, which might include flexible hours. Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. Responsible for the professional relationship development with the referral sources in assigned territory. Ensures implementation of and compliance with regulatory and accreditation standards. Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. Develops staff within assigned areas of responsibility. Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. Current State of Michigan Registered Nurse (RN) license. Minimum of three (3) years of health care management experience required; five (5) years preferred. A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. Certification in hospice nursing (CHPN) preferred. Expertise in regulatory requirements and compliance as it pertains to hospice required. Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. Ability to effectively use technology in support of management and clinical operations. Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. Must have reliable transportation. Must be eligible to work in the United States

The Director of Corporate Governance & Project Management supports the CLO and Secretary in ensuring legal and governance compliance across the Board and 150+ global subsidiaries. This role blends company secretarial expertise with strategic project management, overseeing governance standards, corporate transactions, and reporting. It also leads the Manager of Corporate Governance and collaborates with senior leadership, investors, and external advisors in a dynamic private equity environment. Key Responsibilities Manage board governance processes, including agendas, minutes, and Diligent Boards tracking. Maintain corporate records and entity data via Diligent Entities. Ensure global entity compliance across 26 jurisdictions. Lead and mentor the Manager Corporate Governance. Draft and coordinate board/shareholder resolutions and filings. Oversee director onboarding, training, evaluations, and disclosures. Project manage acquisitions, disposals, refinancing, and reorganizations. Coordinate stakeholders, track milestones, budgets, and risks. Support due diligence, authorizations, and data room management. Liaise with legal, finance, tax, and audit teams for timely execution. Deliver quarterly governance reporting and respond to KPI/Treasury queries. Build strong relationships with shareholders, directors, and executives. Standardize governance frameworks across portfolio entities. Develop dashboards and templates for compliance and reporting. Drive entity simplification and group restructuring initiatives. Education & Experience 5+ years in company secretarial or governance roles, ideally in PE-backed or investment-driven environments Chartered or part-qualified Company Secretary (CGI or equivalent) preferred Proven project management experience in fast-paced corporate or private equity settings Strong knowledge of company law, governance frameworks, and PE deal structures Skilled in drafting resolutions, board minutes, and compliance documents Confident communicator with investors, directors, and external advisers Proficient in governance and collaboration tools (e.g., Diligent, Teams, SharePoint)

At Tenneco, we're on a mission. Guided by our Core Values and a winning mindset, we are committed to becoming the most trusted partner, manufacturer, and distributor in the transportation industry. What drives us? Our people are passionate changemakers who bring energy, dedication, and innovation to everything they do. In this role, you will set the global benchmark in material handling - designing lean-driven standards, inspiring alignment from executives to frontline teams, and empowering leaders to deliver excellence. By integrating PFEP, automation, and digitization, you will eliminate waste, optimize flow, and unlock measurable cost savings. With a global mindset, you will unite regions, leverage cultural strengths, and shape the future of material handling with resilience, agility, and industry leadership. Who are you? Material Handling Master Expert: being able to calculate takt time, cycle times, defining manpower, equipment, and buffers needed; Select and define how to choose the best equipment solution, such as tuggers, AGVs, AMRs, conveyors, through trade-off analysis; designing technical part presentation like racks, kits, dollies, flow racks to standardize line-side delivery; and leveraging IoT, RFID, WMS/ERP, and simulation tools to validate, track, and continuously optimize safe, efficient, and scalable material flow performance. Influence and Developer of Leaders: design global lean material handling standards with PFEP, automation, and digitization, aligning executives and develop frontline leaders to build accountable teams driving optimization, continuous improvement, and excellence. Financially Savvy Operator: lean material handling to cut inventory cycles, lower carrying costs, and boost labor efficiency while delivering measurable savings across operations. Global Business Mindset: set the worldwide benchmark in material handling, uniting regions under lean standards, leveraging cultural strengths, and shaping the future with unmatched resilience, agility, and industry leadership. Who will you set to win, and how will you do that? Shopfloor/Material Handling/Lean Front-Line Leaders: Empower frontline leaders with global standards, lean practices, and digital tools, enabling them to optimize flow, eliminate waste, and drive daily operational excellence. Regional Supply Chain Directors & Plant Supply Chain Managers: This is a crucial partnership, collaborating with the supply chain team on a global scale to manage and coordinate the flow of materials through the supply chain suppliers optimizing transportation, warehousing, and inventory management strategies. Operation Directors & Plant Managers: As the primary internal customer, manufacturing relies on the material handling team to supply raw materials and work-in-process (WIP) components efficiently through their plants and this position will enhance it by stablishing global standards for line-side delivery, implementing lean methods, and integrating automation to meet production targets. Global & Corporate Functions: collaborates with finance to drive cost savings, increase inventory turns, and track financial performance presenting business cases for technology (like ERP, WMS, IoT) to support lean initiatives, ensuring robust software and hardware to enable efficient material tracking and automation. What's going to be your legacy? Global efficiency and savings: deliver measurable, lasting cost reductions and efficiency gains through waste elimination, optimized flow, and lean financial discipline. Standardized material handling and resilient flow: establish and deploy standardized material handling across all global operations, creating an agile, resilient framework that adapts to complexities and secures lasting competitive advantage. Talent development and empowerment: develop high-performing teams across all regions, leaving a global network of skilled leaders who drive continuous improvement. A Global Benchmark: Establish the worldwide standard for material handling by integrating lean principles, automation, and digitization-becoming the benchmark others follow and shaping the future of material flow. Experience: End-to-End Multi-Regional Leadership: Strong experience leading multi-regional shopfloor transformation, connecting strategy to execution, ensuring safety, quality, delivery, inventory, and cost performance. Executive Influence: Proven ability to engage and influence senior leaders, bringing material handling and lean material flow perspectives. Leadership Development: Demonstrated success in mentoring/teaching/coaching building trust, execution and commitment fostering a culture of ownership and accountability through the front-line leaders. Business & Financial Acumen: Deep understanding of the financial implications of material handling and lean material flow, including working capital, cost-to-serve, and P&L impact, ensuring operations drive business value. Global Strategy Alignment: Ability to align multi-regional supply chain execution with global business goals, trade dynamics, and customer expectations, ensuring scalable and resilient operations. Program Management: Experienced in supporting complex global product launches, phase-outs, and expansion initiatives with excellence in planning and execution. Qualifications: Education: Bachelor's degree in supply chain, engineering, or operations; Master's preferred (MBA ideal). Lean & Continuous Improvement Expertise: Strong understanding of Lean principles and practices, with experience leading Lean transformations at scale across multiple regions. Six Sigma (Green/Black Belt) and APICS certifications are highly valued. Financial Acumen: Strong grasp of financial metrics and their connection to material handling and lean material flow aspects. Languages: Fluent English + other languages are a plus (Spanish, Mandarin, French, Germany mainly). Executive Communication: Exceptional presence and ability to engage confidently with senior executives and boards. Digital & Analytics: Proficiency in BI, ERP, WMS, IoT, RFID (or similar), and analytics platforms; experience scaling digital tools across large networks. Leadership: Ability to lead leaders, foster collaboration across regions, and drive change at scale. What we offer: Executive-level compensation and comprehensive benefits. Opportunity to influence the future of supply chain across regions and global markets. Partnership exposure with business leader's forums. A chance to leave a leadership and business legacy that defines the future of Tenneco.

Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and the East Coast. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team! Job Overview: The Branch Operations Manager is responsible for overseeing and coordinating all day-to-day operations and people within the branch. Ensuring the delivery of high- quality high-performing service support to our customers external and internal. This position is the face of the branch helping local personnel in coordination with the corporate office to focus on safety, employee engagement, customer satisfaction, performance, profitability and sound asset management. Education/Experience: Minimum 5 years' experience in materials handling operations Minimum 3 years' leadership experience Capable of financial acumen desired Proven experience with customer driven roles Excellent interpersonal and verbal communication skills Highly motivated, exceptional organizational, interpersonal, and communication skills, both oral and written Must be a team-oriented professional who can handle multiple projects in a fast-paced environment A demonstrated ability to lead, train, mentor, and implement be practices amongst reports Proficient in MS Office Suite required Principle Responsibilities: Oversee operations to ensure efficiency, quality, customer satisfaction and cost-effective management of resources Establish and implement safety programs in line with company values and programs Responsible for day-to-day management of the business to achieve the budgeted operating profit and working capital targets Develop and oversee all branch operations including new, used, rental, service, parts, transportation, etc. Management of both internal and external property and systems installations and repairs including systems and landscaping Provide support and direction sales and sales support team Collaborate with leadership to implement new or improve existing processes Suggest/recommend tools, equipment, procedures to increase revenues and efficiencies Measure and analyze employee performance and operational metrics Provide mentoring and guidance to employees Establish a work environment conducive to maintaining good employee morale

This position leads program execution for a growing engineering and manufacturing organization. The Director of Program Operations oversees how customer programs move from planning through delivery and provides leadership to a team responsible for schedule, cost, and performance. This role works closely with engineering, manufacturing, supply chain, finance, and quality to ensure programs are delivered reliably in a fast paced, hands on environment. What You'll Do: Lead multiple programs across different phases of execution Establish consistent program planning, tracking, and reporting practices Coach and support program and project managers Maintain visibility into schedule, cost, and risk Serve as a senior point of contact for customers and partners Support forecasting, cost control, and change management Coordinate closely with engineering and manufacturing teams Ensure programs meet applicable contractual and regulatory requirements What We're Looking For: Bachelor's degree in engineering, business, or related field Five or more years of program or project management experience in engineering or manufacturing Experience leading cross functional teams Strong communication and organizational skills Comfort working with regulated customers Ability to meet customer and regulatory eligibility requirements Highly Preferred: PMP or similar certification Experience managing multiple programs simultaneously Familiarity with manufacturing operations and quality systems Background delivering complex hardware or engineered systems

Employment Type: Full time Shift: Rotating Shift Functions as the General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department in a large or sizeable multi-hospital setting. The Senior Manager of Food & Nutrition Services is responsible for successfully coordinating and directing all activities within the department in a multi-site or health system environment. Assists in development and management of preliminary program budgets in collaboration with THS Regional Managers and RHM stakeholders. Works with all levels of senior leadership and management teams at RHMs and within the region. Develops and implements effective cost reduction plans and implementation processes that support Trinity Health and RHM FANS goals, objectives, strategies, policies, and procedures. Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager, THS and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies. Oversees the day-to-day management of the RHM's FANS department and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to RHM stakeholders, managers, and System Office in support of the overall management of FANS programs. Develops, implements and coordinates within the RHM: • Standardization of policies and procedures related to FANS expense management and operations. • Implementation of core program systems (Menus, Food Formularies, Cleaning Practices, auditing tools, competencies, etc.) Ensures short and long-term regional financial objectives stay on course and drives initiatives with RHM teams that contribute to THS program short and long-term operational excellence. Provides fiduciary responsibility for RHM monthly outcome of FANS program profit and loss statement and works with local stakeholders and Regional Manager to prepare and submit program annual revenue and expense budgets. Participates in monthly budget reviews with the Regional Manager and RHM stakeholders to identify budget variances; and prepares related reports for senior management review. Keeps Regional Manager, THS informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits. Presents findings and recommendations for improvement to the Regional Manager. Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues, and to encourage open dialogue for suggested process improvements. Reviews subsequent FY goals/objectives and related strategic plans as defined by the Regional Manager, THS and RHM Stakeholders; outlines expectations, accountabilities, and measurables used in determining success. Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for Hospitality Services. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies. Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions. Reviews and approves expense reports and holds direct reports accountable to Trinity Health and THS policies and procedures. Reviews hiring justifications to ensure financial cost saving merit. Ensures timely completion of annual performance appraisals; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary leadership and oversight in cases where disciplinary action or termination is warranted. Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes. Participates in Trinity Health FANS Advisory councils to develop best in class programs and identifying best practices; driving change to positively affect operational, financial, and service performance regionally in coordination with the UEM. Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior. Ensures all aspects of departmental operations including but not limited to patient and clinical services, production, catering and retail operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction Assures that there are ongoing effective quality improvement programs within the department, inclusive of the clinical aspects, food borne illness, safety and infection control in the appropriate areas of the department. Ensures all cafeteria/catering pricing is reviewed annually to trend with market and is priced consistently with THS policy. Ensures all handling policies are followed appropriately and that all money is accounted for. Ensures that all menus are reviewed annually (Patient, Retail, etc.) and adjusted according to patient/customer preference and that Nutrient Analysis is accurate and updated as needed. Ensures that all catered functions are approved, planned and executed per policy in a timely fashion with a customer centered focus. Also ensures that event costs are tracked per policy (Internally) and billed in a timely fashion (externally). Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman's compensation claims and create a safe working environment for all Food & Nutrition colleagues. Displays the ability to plan and direct food production personnel regarding type and quantity of food to be prepared and any special techniques to be employed for modified diets. Maintains accurate and appropriate records as required. Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time. May handle additional duties and responsibilities as needed or assigned. MINIMUM QUALIFICATIONS 1. BA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of five years progressive experience in the field of dietetics or healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and 7 to 10 years progressive management experience. 2. Ability to work effectively in a diverse, collaborative, and team oriented culture. 3. Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes; monitor quality; identify, problems and their root causes, and make recommendations for improvement. 4. Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization. 5. A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. 6. Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands. 7. Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met. PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS 1. Works in a well-lighted, well-ventilated area. 2. Occasionally exposed to normal food service conditions such as noise, heat and humidity. TRINITY HOSPITALITY SERVICES MISSION STATEMENT In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry. TRINITY HEALTH MISSION STATEMENT AND GUIDING BEHAVIORS Mission: We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us click apply for full job details

Help empower our global customers to connect to culture through their passions. Why you'll love this role The VP, Global Customer Service Operations will be responsible for leading the customer service operational team that serves the North America, EMEA, and APAC markets. This leader will play a strategic and operational leadership role responsible for the people development and delivery of global customer service via multiple channels, and own the strategic development of the day-to-day operational customer service requirements with the goal of delivering key service outcomes for all customer segments. The role will work cross-functionally & collaborate with other company executives from all departments, integrating their different objectives to meet overarching goals for the company. This person will also be a member of the StockX Extended Leadership Team. What you'll do In this position, you will run a world-class customer service team. First and foremost, this is a people leader role which enables local teams to be successful. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a passion for customer service, keen analytical skills, a tech-centric mindset and a willingness to lead by example. The scope includes both in-house teams in locations across the world as well as strategic outsourced partners. Other responsibilities include: Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost. Deliver world-class results across multiple locations from both in-house teams and outsourced partners. Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes; all designed to create a world-class engaged team. Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention. Create, improve and drive a culture and processes which achieve business goals and objectives. Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements. Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies. Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up. A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US. Collaborate with CS support teams and executive leadership in setting and driving organizational vision, operational strategy, and hiring/talent needs in CS operations. Drive sales through service with a focus on increasing conversion and customer retention. Leverage customer insights and root cause analytics to identify needed improvements and gain cross-functional buy-in to deliver results. Be the ‘Voice of the Customer' within CS and across the company, providing regular updates and insights into operational performance to senior leadership. Identify potential operational risks, develop contingency plans, and ensure the company's CS operations are resilient against disruptions as well as ensuring full regulatory compliance and legal requirements. Meet tight budgets through controlling resources and utilizing assets to achieve qualitative and quantitative targets. Take an all-hands-on deck approach during our busy seasons, including back to school (July-Sept) and holiday (Nov - Jan). Continually develop improvements and embed successful change projects. Drive quality and consistency. Coach and lead the team to win. About you 10+ years leading Customer Service operations with preferred e-commerce experience. 5+ years of global leadership experience, focused in North America, EMEA and APAC. Customer and Employee Centric leadership and experience with proven results. Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles. Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets. Proven Management experience at a senior, strategic level role. Established track record of exceeding targets, KPIs, SLAs. Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels. Influential relationship skills at all levels and able to use these relationships to deliver service improvements. Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team. Must be a proactive team player with high energy to adapt and succeed in a fast-paced, changing environment. Creative, analytical, and strategic thinker that leverages data to tell the story and drive actions to improve. Evidence of outstanding leadership skills and portray an ability to inspire and motivate others, guiding them in a unified direction and taking accountability for the group's actions. Pursuant to the various pay transparency laws/acts, the pay range is $225,000 to $250,000 annually , plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses . Compensation is dependent on geography and may vary. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. About StockX StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at *************** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

Christ the King Catholic Church in Ann Arbor is seeking a full-time Director of Operations. This is an exempt position that reports to the Pastor and will supervise employees and volunteers. General Summary: This position is for an experienced business-oriented leader supporting the Pastor and Senior Leadership Team through effective administration of the business of the parish in support of the parish core values, vision, and mission. Responsible for all business and administrative functions of the parish, including accounting, financial, human resources, and the maintenance of all parish facilities and equipment. PARISH MISSION STATEMENT: We exist to joyfully worship God and raise up Spirit-filled disciples. Primary Duties and Responsibilities: A. Finance Prepare a yearly budget that aligns with the parish vision and strategic planning goals (in consultation with the Senior Leadership Team and Parish Finance Council). Manage all banking activities including the accounting and banking of Sunday collections, payables and receivables. Ensure timely payments and deposits. Manage and prepare all accounting, budgetary, fiscal, and statistical records, with particular attention to annual reports to the Diocese of Lansing and the parish, along with monthly reports to the parish staff and Parish Finance Council. Prepare and administer all payroll functions. Serve with the pastor, as the staff liaison to the Parish Finance Council and periodically report on the condition of the parish's physical assets, along with the administrative status of the parish. Insure the filing of all required federal, state and diocesan reports. Monitor and oversee budgetary compliance for all departments. Research and monitor service contracts, suppliers and vendors for fair pricing and competitive bidding. Compute and distribute Catholic school and homeschool tuition subsidies. B. Facilities Oversee the management of parish facilities (scheduling, collecting rentals, maintaining insurance coverage, etc.). Oversee all aspects in the care, maintenance, and replacement of all parish buildings and equipment, including the securing of bids, the negotiating of contracts, and the purchasing of supplies and equipment. Assess capital repair needs, and make pertinent recommendations to the pastor, the Senior Leadership Team, and the Parish Finance Council. Supervise all arrangements and contracts with outside contractors. Supervise the development and maintenance of computer assets of the parish, including network, phone systems, internet and parish web page. C. Personnel and General Management Manage all administrative and business activities of the parish, under the guidance of the Senior Leadership Team/Pastor. Manage parish human resources, e.g. salaries, benefits, personnel policies, etc. Maintain the personnel records of all employees and clergy. Develop job descriptions as needed. Hire, train (as needed), supervise, and evaluate all parish maintenance, front office, and bookkeeping/payroll personnel. Develop and recommend to the pastor and other appropriate parish staff persons the necessary policies, methods, and procedures needed for carrying out financial, accounting, and other administrative services. Supervises: accounting, bookkeeping, technology support, parish secretary, maintenance, and janitorial personnel. Knowledge, Skills, and Abilities: Education: Bachelor's degree in accounting, finance, or business. A demonstrated practical understanding of accounting and business practices. Experience: Minimum of two years of experience as an administrator or manager of an office required. Fluent knowledge of Microsoft Excel, Word, and Outlook required. Must have experience with accounting software. Must have an understanding of Catholic parish organization. Requirements: Must be a practicing Catholic and become a parishioner of Christ the King and fully aligned with its mission. Must be able to maintain confidentiality. Must have good verbal and written communication skills in English. Must have demonstrated organizational skills, attention to detail and accuracy. Must be able to handle multiple tasks and to work with volunteers. Participation in the Diocesan Virtus Safe Environment program and passing a criminal background check are required. Physical Demands: While performing duties, employee has to sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires standing, stooping, walking on uneven ground and stairs, and bending, and lifting to 25 pounds. The employee is expected to work onsite during normal office hours, and as needed, in the evenings and weekends. Minimal travel. The above statements describe the general nature and level of work of the position. They are not an exhaustive list of all responsibilities, duties, and skills. To apply for the position please submit a resume and cover letter to **************.

Apply now Production Control & Logistics (PC&L) Director Country/Region: United States Job Category: Production Control & Logistics Workplace Type: Hybrid Employment Type: Permanent Job type: Full-Time Autoneum is globally leading in acoustic and thermal management for light and commercial vehicles. The Company develops and produces multifunctional, lightweight and sustainable components and systems for interior floor, interior trim as well as engine bay and underbody. Customers include almost all automobile manufacturers in Europe, North & South America, Asia and Africa. The Company with its head-quarters in Winterthur, Switzerland, is listed on the SIX Swiss Ex-change (ticker symbol AUTN). Summary The PC&L Director will have full regional responsibility for the function which encompasses all matters relating to systems, processes, and optimization of inbound and outbound freight, material flow/management, production scheduling & planning, packaging, and EDI systems for the region. Directly responsible for leading the overall development of a clear and comprehensive supply chain vision, and he/she will be a strategic business partner of COO and plant managers to establish the strategic goals and objectives to achieve OTD, inventory days, inventory accuracy and freight target. Essential Duties and Responsibilities * Work closely with COO and plant managers in driving overall financial and operating KPI (OTD, inventory days, inventory accuracy, material consumption, freight etcv) and within the PC&L function. * Optimize inventory planning and logistics functions to meet customer requirements to ensure zero customer interruption with minimum inventory days. * Provide effective, hands-on leadership to the PC&L team and direct, coordinate, and drive all activities while ensuring proper staffing, training, and organization of the function. * Devote significant attention to strengthening the capability of the current team and pursue opportunities for an optimized organization structure. * Develop/strengthen PC&L process from demand planning, material planning, production planning, warehouse management and freight management, and continuously drive improvement via best practices sharing. * Proactively support new program launch activity/APQP by ensuring that all PC&L tasks related to the launch are completed on time and on budget. * Manage inventory and establish controls to ensure Autoneum is operating at the highest level of performance based on key performance metrics and minimized supply chain risk. * Ensure overall accuracy of data within the PC&L function and with the company's enterprise software system (SAP). * Standardize the approach to packaging design and logistics execution to maximize its effectiveness and minimize its cost and environmental impact. * Passionately drive continuous improvement initiatives across all facets of the PC&L function. * Benchmark internally and externally, and drive the PC&L organization towards best-in-class performance. * As required, lead Experts Team to solve cross-functional process issues. * Forge excellent relationships with his/her superiors, peers and subordinates. Effectively interface with the other Autoneum functional areas, particularly with manufacturing, purchasing and program management. * Support and drive company initiatives, both regional and global, as required or as tasked. * Assess the capability of the current PC&L team, both in terms of individual performance as well as the current organizational structure and recommend and implement improvements. * In conjunction with the manufacturing plants, assess the root cause for shipments requiring premium freight and aggressively lead the steps necessary to reduce and eliminate expedited shipments. * Ensure that the existing PC&L systems/processes procedures are properly documented, communicated and respected. Work cross-functionally to improve or optimize these processes to reduce cost and drive improvements in performance and efficiency, with the goal of achieving a world-class level of performance. * Manage and monitor the performance of Autoneum's third-party logistics (3PL) provider to ensure the expected benefits are being realized. Education / Experience / Qualifications * Bachelor's degree in supply chain management or related field required; Preferrable with CPIM certificate, MBA preferred * 10+ years of related experience in a Tier-1 automotive environment required with increasing levels of responsibilities and an established track record of exceptional performance. * Professional expertise in leading the development and implementation of effective processes/systems in all areas of PC&L. * Proactive, ethical, high energy, hands-on manager, who excels in a fast paced, team-oriented environment. * Well-developed interpersonal skills necessary to function across all levels of the organization. * Ability to drill down into specific issues while not losing sight of the 'big picture', with a proven ability to toggle seamlessly between tactical needs and strategic objectives. * A strong affinity for the plant floor with a desire to be at the manufacturing plants as appropriate to understand first-hand the issues, challenges and opportunities, and to demonstrate a personal commitment to the success of each plant. * Proven, hands-on leadership ability with a track record of building highly functioning teams that effectively partner with the other functional areas of the company. * Be an effective coach and personal example for the PC&L function and must lead with an open, direct and candid communication style with the intensity necessary to meet and exceed objectives. * Demonstrate a total commitment to very high standards of integrity and business ethics. * Possess the agility and capability to work in a multicultural and multi-disciplinary global business environment. Language / Reasoning Ability * Fluent in English. * Excellent communications skills, both spoken and written. * Ability to analyze and interpret complex documents. * Ability to define problems, collect data, establish facts, and draw valid conclusions Math Ability * Strong math skills required Computer Skills * SAP experience preferred, Microsoft Office products Ability to travel up to 1-2 weeks per month within the North American region, with the ability to travel more extensively while assimilating into the organization as a new employee. Are you excited to work in a global and multi-cultural work environment and are you looking for an inspiring and engaging workplace? Then we are looking forward to receiving your application. Apply now

Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. Open & Constructive Take Pride in Our Product Relentless Commitment Care About Our Customers Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: Strategic Planning and Execution: Developing strategic plans for the region in alignment with overall company goals. Implementing strategies to achieve business growth, profitability, and market share targets. Overseeing the execution of strategic initiatives across projects within the region. Financial Management: Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. Ensuring projects are delivered within budget and identifying opportunities for cost savings. Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. Operational Oversight: Providing leadership and direction to project managers and operational teams. Monitoring project timelines, quality standards, and overall project delivery. Implementing best practices and ensuring compliance with health, safety, and environmental regulations. Team Leadership and Development: Leading and motivating a diverse team of professionals across various disciplines. Developing talent within the region through coaching, mentoring, and training initiatives. Promoting a culture reflecting F&B core values, effective collaboration, and accountability. Business Development and Sales: Identifying new business opportunities and potential markets within the region. Collaborating with business development teams to pursue and secure new contracts. Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: Client Relationship Management: Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. Understanding client needs and expectations to ensure customer satisfaction. Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. Risk Management and Compliance: Identifying and mitigating risks related to projects, operations, and regulatory requirements. Ensuring compliance with legal, contractual, and regulatory obligations. Implementing policies and procedures to uphold ethical standards and corporate governance. Reporting and Communication: Providing regular reports on the region's performance, progress, and challenges. Communicating effectively with senior management, presenting recommendations and strategies. Provide a clear vision to the regional team with accompanying goals for each department. Continuous Improvement: Driving initiatives for process improvement, efficiency gains, and innovation. Collaborate across regions to share lessons learned. Evaluating performance metrics and implementing corrective actions where necessary. Staying abreast of industry trends, technological advancements, and competitive landscapes. Community and Stakeholder Engagement: Engaging with local communities, government agencies, and industry associations. Participating in community outreach programs and corporate social responsibility initiatives. Enhancing the company's reputation and fostering positive relationships within the region. Other relevant tasks as assigned Education, Experience & Qualifications: Bachelor's Degree in a related field required 10+ years of Leadership experience, preferably within the construction industry required Experience in project management, estimating and field supervision preferred Previous experience in self-perform trades is preferred Proficiency in Microsoft Suite and familiarity with Procore High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: Medical, dental and vision insurance 401k with company contributions Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer

Job Description We only HIRE the BEST! Who We Are CGC Home Services is a high-growth, high-performance plumbing and water treatment company with a relentless focus on serving and impacting our communities. Our mission is rooted in service, excellence, and reliability-showing up for our customers and our teams every single day. We are a multi-time Top Places to Work company with a bold vision to become the #1 Kinetico dealer and the largest plumbing company in our markets. To reach this vision, we need senior leaders who can help shape the direction of the company while driving disciplined execution in the field. Who You Are You are a proven, strategic leader who knows how to lead leaders and influence outcomes. You think long-term while executing with urgency. You are equally comfortable in executive planning sessions and in the field coaching managers. You understand water treatment and plumbing operations well enough to lead with credibility-but your greatest strength is developing and sustain training programs and other systems, aligning teams, and driving measurable results. Position Overview The Director of Field Operations is a senior leadership role responsible for overseeing Service Managers across Michigan, Florida, and North Carolina. This role carries both strategic and operational responsibility, ensuring service operations align with the company's long-term vision while delivering excellent, reliable results day-to-day. The Director of Field Operations will be an active member of the Senior Leadership Team, contributing to quarterly and annual planning, company-wide initiatives, and strategic decision-making. Regular travel to MI, FL, and NC is required. Key Responsibilities Lead, coach, and develop Service Managers across all three states Serve as a member of the Senior Leadership Team, helping guide the direction of the company Participate in quarterly and annual planning, goal-setting, and execution tracking Translate company vision and strategic priorities into clear operational execution Drive a culture of excellence, reliability, accountability, and service Monitor and manage service KPIs, scorecards, and performance metrics Ensure consistency in service standards, customer experience, and results across all locations Partner cross-functionally with Operations, Sales, Accounting, HR, and Training Lead and support training initiatives to strengthen leadership, technical capability, and customer service Identify gaps, implement improvements, and scale best practices Travel regularly to MI, FL, and NC to support leaders and teams in the field Skills & Experience We're Looking For Proven experience in a higher leadership or director-level role Strong background in In Home Service Industry or Field Operations Systems and process orientated Set up successful systems that last Excellent communication, coaching, and influence skills High level of accountability, reliability, and follow-through Willingness and ability to travel regularly between MI, FL, and NC What Success Looks Like Service Managers are aligned, empowered, and performing at a high level Service operations consistently meet or exceed company goals Customers receive reliable, high-quality service they trust and recommend Leadership development and training are proactive and effective Strategy is executed consistently across all markets Company culture remains strong, aligned, and values-driven What We Offer Competitive executive-level compensation (based on experience) Meaningful influence on the direction and growth of the company Career growth opportunities-we promote from within A mission-driven, high-performance leadership culture Best-in-class products, services, and systems The opportunity to lead, grow, and leave a lasting impact Our Culture We pursue excellence without excuses We lead with integrity and accountability We serve people-customers, teammates, and communities We measure what matters and execute with discipline We build leaders who build leaders Ready to Lead at a higher Level? If you are ready to help shape the future of a growing multi-state organization, we want to talk to you. Apply Now:

Liaise with superior to make decisions for operational activities and set strategic goals Plan and monitor the day-to-day running of business to ensure smooth progress Supervise staff from different departments and provide constructive feedback Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements Manage procurement processes and coordinate material and resources allocation Oversee customer support processes and organize them to enhance customer satisfaction Review financial information and adjust operational budgets to promote profitability

The Director of Logistics is responsible for developing and managing a best-in-class distribution and transportation network that meets the needs of customers, provides competitive advantage to support profitable growth strategy and focuses on continuous improvements to quality, productivity, cost reduction and overall performance. The Director of Logistics will be responsible for the centrally led functions of Transportation, Distribution Operations, Risk Management, Operational Analysis and Industrial Engineering . Job Responsibilities and Accountabilities: Deliver strategic direction on competitive cost advantage to all business units with emphasis on revenue growth, quality and performance to the customer. Partner with Independent Business Regions to profitably grow top line with new business in the consumer goods space Spearhead the development of strategic supply chain management plans to position the business on a path of continuous improvement in meeting customer requirements, technology, network design, operating cost and overhead costs with the execution led in the field. Drives the processes, metrics and controls across the supply chain that will enable the company to become #1 in supply performance with customers by delivering on financial commitments to the business. Utilizes and requires use of, appropriately detailed financial analysis in business cases to be used for approval of capital appropriations, sourcing decisions, network analysis, cost reduction projects, etc. Direct responsibility for supply chain network design, cross region performance improvement projects at the distribution centers, oversight of transportation, , fleet operations support and freight bill management. Develop people by encouraging others to pursue opportunities for growth and development, soliciting feedback to improve own performance and proactively mentoring and coaching a diverse pool of current and future leaders. Job Requirements: Extensive knowledge of supply chain operating systems, performance metrics and analytical approaches and tools Ten (10) years experience in complex supply chain networks, including direct operational responsibility for distribution centers and transportation operations, preferred Proven ability to lead diverse teams to achieve cost, quality, and time to market commitments Experience participating in or leading a significant change initiative and managing across disciplines, functions or other organizational boundaries. Experience with budgeting processes - development of a complex annual operating plan and execution to the plan on a period-by-period basis Cross-functional experience in Merchandising, Marketing, Retail Operations, Finance and Program Management desired Experience recruiting, managing, retaining and developing current and future leaders in the organization.

At Hope Clinic, our mission is to serve the whole person with compassionate, high-quality care. We are seeking a Director of Operations to join our leadership team and ensure that core programs run efficiently, effectively, and in alignment with our mission to serve all in Jesus' name. If you are energized by mission-driven work and skilled in operational excellence, we'd love to hear from you. The Director of Operations provides hands-on oversight and structured guidance for all program areas, fostering strong cross-program coordination and continual process improvement. This role partners with program managers and leadership to set operational goals, track outcomes, and strengthen workflows so that Hope Clinic can deliver impactful, whole person care to the uninsured in our community. What We're Looking For: Bachelor's degree Minimum of 5 years' experience in nonprofit social services program supervision Prior supervisory experience Experience working in and managing diverse, client-facing programs Strong critical thinking, implementation, and project management skills Strong assessment skills Operational proficiency with strong process-focus and change management skills Clear and direct communication style Demonstrated success in continuous quality improvement Commitment to Hope Clinic's mission, identity, and core values What You'll Do: Provide direct oversight and operational guidance to program managers in Behavioral Health, Medical, Dental, and Food & Basic Needs programs Ensure programs are delivering quality services in alignment with mission and budget Drive continuous quality improvement initiatives, identifying and implementing process enhancements Take initiative to communicate, implement, and manage projects and new processes to strengthen cross-program coordination Support and coach program managers to strengthen leadership and mission-aligned decision-making Provide direct support and engagement with program managers to address and resolve difficult client/patient issues Establish and monitor program metrics and outcomes, reporting to leadership team and Hope Clinic board Collaborate with HR, IT, volunteer program, and facilities to ensure effective use of resources within programs Regularly inform Development and Communications & Marketing teams of relevant program information, initiatives, events, etc. to promote Hope Clinic and support strong donor/partner/community engagement Hope Clinic is proud to offer a strong benefits package designed to truly care for our team. Highlights include paid vacation and sick time, generous paid holidays (including the week between Christmas and New Year's), and comprehensive medical, dental, and vision coverage. Dental and vision are offered at no cost, and medical coverage is provided at a very affordable, better than benchmark employee rate. Our benefits go above and beyond what most employers offer, reflecting our commitment to supporting and valuing our staff. A cover letter detailing your specific interest in Hope Clinic must accompany resume. Resumes without a cover letter will not be considered. Hope Clinic is an equal opportunity employer. All applicants who meet the stated qualifications are encouraged to apply.

We are seeking a dynamic and experienced Director of Retail Operations (DRO) to oversee daily operations and drive efficiency and growth at five thrift stores and warehouse operations. The DRO directs all activities at the warehouse and stores' level to ensure activities are consistent with established Society of St. Vincent de Paul Detroit, (SVdPD), policy and procedures. Responsibilities include financial performance, personnel supervision, merchandising, promotion, facilities and equipment management, and distribution to people in need. Essential Duties and Responsibilities include the following: Operational Responsibilities: Direct both Thrift Store and Warehouse Operations staff pursuant to the SVdPD principles concerning the conduct of business and by continually focusing on the objectives and associated goals of the Vision, Mission Statements and strategic plans. Ensure all activities are managed within established budgets and in compliance with all Thrift Stores and Warehouse Operations Policies and Procedures. Effectively communicate to SVdPD staff any new, changed or eliminated process, procedure, program or resolution. With the Store Committee review, makes recommendations to the CEO on policy and establishes procedures related to retail operations. Develop and implement appropriate metrics to determine the effectiveness of programs and improvements. Oversees solicitation, collection, processing and sales of donated goods. Oversees appropriate distribution, pricing and marketing of all goods to all stores. Develop, implement and maintain inventory system for both warehouse and stores. Oversee the negotiation of pricing and pick-up schedules with rag buyers, seeking to continually increase revenue. Ensure overall appearance and presentation of store locations exceeds expectations. Must be available for on-call support 24/7 for possible building emergencies and security alarm notifications. Financial Performance and Budgeting Responsibilities: Review store sales, cost and profitability regularly with the CEO to ensure individual stores and warehouse operations are meeting defined targets weekly, monthly and yearly. Develop benchmarks for performance in line with National SVdP thrift operations best practices. Achieve production, sell-through and full-fringed labor benchmarks to drive performance. For review and approval by the CEO and Board of Directors, develop and recommend the annual budget for the Thrift Stores and Warehouse operations. Hiring, Coaching and Development Responsibilities: Hires, trains and motivates a supervisory staff to operate profitable, service-oriented thrift operations; evaluates, disciplines and, if necessary, terminates employees for poor performance or failure to comply with policies established by the CEO and Board of Directors. Ensure the development of comprehensive training for each position and hold Store Managers accountable for implementation and verification to ensure continuous improvement. Ensure annual performance evaluation of each employee in conjunction with regular coaching programs. Resolves customer concerns in a timely manner. Administrative Responsibilities: Oversee administration of all information technology related to the stores and warehouse including the phones/ISP, point of sale and managed IT service contractors. Oversee tenant relations with landlords and all building repairs and maintenance in coordination with the Director of Facilities. Ensures Store and Warehouse Managers are complying with time, attendance, HR, payroll, theft prevention and cash management policy requirements. Oversee the development and implementation of housekeeping, waste management, safety, fire, and security policies and procedures. Complies with all laws and governmental regulations related to thrift store operations. Serve as Point of Contact for Union Collective Bargaining Agreement at warehouse. Supervisory Responsibilities Maintain accurate job descriptions of Direct Reports and Indirect Reports; ensuring they accurately reflect the responsibilities, qualifications, and roles. Set goals for employees within Stores and Warehouse. Mentors supervisory staff to best develop and utilize talents for organizational benefits. Ensures quarterly DOT testing of drivers is performed. Requirements: Bachelor's Degree in Marketing, Retail or Business Administration. Experience in developing and executing retail training and coaching programs. Direct P/L responsibility with budgeting experience. Knowledge of union negotiations, trucking rules and regulations a plus. Requires information management, statistical reporting and written communications; intermediate knowledge of Microsoft Office programs; high proficiency in Excel. Experience and proficiency in Retail POS systems. Awareness of trends in society and government as they relate to people in need. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday On call Weekends as needed Application Question(s): Please provide the number of direct reports you have managed in your previous roles. Experience: Retail management: 5 years (Required) Warehouse Operations: 5 years (Required) Ability to Commute: Detroit, MI (Required) Ability to Relocate: Detroit, MI: Relocate before starting work (Required) Work Location: In person For any questions, please contact Gabby Hornak at ***********************.

Top Reasons Why You Want to Join our Operations Management Team at Global Elite Group: * Competitive Salary and benefits package * Employee engagement, professional development, and opportunities for advancement * Team collaboration * Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set * Opportunities for community service projects and civic engagement Who will you be working with: A diverse group of ambitious professionals that aspire to be leaders in their industry. Position Overview: We are in search of an ambitious and proactive Aviation Security professional that will provide oversight of our Aviation Security operation covering the Southeast region of the country. You will work cohesively and cooperatively as a part of the team maintaining client satisfaction, and operational efficiency of all airport locations within the designated region. The successful candidate will be well-versed in Aviation Security principals, TSA regulations and compliance, and able to rely on experience, sound judgement, and critical thinking to plan, organize and implement goals and objectives. Ideal candidates will have a positive outlook, experience as an effective leader, and ability to manage multiple scopes of work from a high level. Members of our operations management team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines. Essential Functions (include but not limited to): Under the direction and leadership of the Vice President of Operations and Senior Vice President of Operations, this position has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The Regional Director directs, plans, organizes, and coordinates with our ATL, FLL, MCO, MIA and TPA Airport Managers and fellow Regional Directors. Responsibilities: * Effectively represent the company and successfully interoperate with Airport Authority, TSA, CBP Airport Police etc., as appropriate. * Meet with the client and stakeholders to ensure quality services, identify trends, and assure compliance with contractual requirements * Effectively monitor and guide subordinate Airport Managers * Directly manage and support station staffing/recruitment efforts in conjunction with our recruitment department * Actively support business development in the region * Actively support all station startups in the region * Travel throughout the region and to management meetings nationwide as required * Implement and support effective recruitment, staffing/scheduling, training, and performance evaluations * Perform station/airport audits in conjunction with our training, compliance, and quality assurance departments * Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies * Ensure cost effective measures across all regional airport operations * Ensure that Safeguarding is in place for all company equipment and vehicles. * Understanding of P&L Financial Dashboard, and station economic state. * Attend Broward Consortiums, MDAD Security, and GOAA Consortium meeting. * Prepare for and attend monthly client performance meetings Successful candidates will be: * Able to build effective relationships - Establish and maintain strong, enduring, and effective relationships within the company and with our clients, employees, teammates, and the airport/aviation community * Able to shape the future - Envision a future state aligned to the client's needs and company objectives, set the direction, and execute a plan with the changes necessary to make it happen * Able to deliver results - Consistently meet expectations and deliver value to our clients * Able to energize the team - Create a positive, engaging work environment where people can develop and excel, and foster a diverse and inclusive culture that builds trust and aligns with our company values * Able to model personal excellence, integrity, and accountability - As a role model demonstrate commitments to personal excellence and setting high standards for ethical behavior and integrity. Ability to model a culture of excellence and a well-trained, energized, and successful team. * Able to support a culture where everyone matters, and everyone belongs * Able to delight clients with quality services and superior experiences * A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees. * Able to multitask, build client relationship, employee relationship, and mentor leadership to produce the future leader of the organization Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Qualifications Minimum Requirements: * U.S. citizen, U. S. national or permanent resident * Bi-lingual (Spanish) strongly preferred * Valid state issued driver's license with clean driving record * At least five (5) years relevant experience in a major installation or business * Reside within commuting distance of our Southeast Airports * Bachelor's degree from an accredited institution and/or 5-7 yrs experience in aviation security * Knowledge of 1542/1546 as well as ACISP * Knowledge of Xray ETD a plus * Within the past five (5) years, must have successful experience managing a major security or screening operation * Working knowledge of the aviation security industry to successfully implement compliant and quality aviation security operations. * AAAE Airport Certified Employee (ACE) or Certified Member (CM) Security Certification required within six months of hire. * Current certification at time of hire is preferable * Ability to successfully pass background checks and drug tests as necessary * Available to work various hours as necessary, weekends and holidays depending on the region's needs. * Willing and able to participate in a drug test (either pre-employment or random) with negative results * Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references) * Must be able to obtain and maintain SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol * Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority