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Operations director jobs in Kalamazoo, MI - 151 jobs

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Operations Director
Operations Manager
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  • Operations Manager

    Xylem 4.0company rating

    Operations director job in Holland, MI

    The Operations Manager leads end-to-end operations for 15 water industry product lines at the Holland, MI campus. This role sets and executes operational strategy, leads a team of operational professionals, and ensures performance consistently meets or exceeds customer expectations. The Manager drives continuous improvement through data-driven reviews, audits, and cross-functional collaboration while ensuring full compliance with industry standards and regulatory requirements. Regular reporting to senior leadership ensures transparency, accountability, and sustained operational excellence. Incorporate Lean Management, Continuous Improvement, and Lean Six Sigma (LSS) principles into daily operations Bachelor's in Business Engineering, Administration, Supply Chain Management, 5 years experience in operations leadership/plant management and at least 5 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts. Incorporate Lean Management, Continuous Improvement, and Lean Six Sigma (LSS) principles into daily operations Strategic Planning: A strategic thinker with a test and learn approach to marketing efforts and process improvements. Proven experience in import/export operations with significant supervisory experience. Challenge the Status Quo The estimated salary range for this position is $96,600 to $173,000 plus an annual bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
    $96.6k-173k yearly 4d ago
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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations director job in Grand Rapids, MI

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 13h ago
  • Director of Fixed Route Operations

    Yeo & Yeo HR Advisory Solutions

    Operations director job in Kalamazoo, MI

    Are you driven by a passion for public service and energized by the fast pace of transit operations? If so, read on! About Us Metro is the public transportation provider serving Kalamazoo County, with a history that stretches back to 1900. Over the past 50 years, we've evolved into a modern, accessible, and community‑focused transit system. Metro operates 21 fixed‑route bus lines across the Kalamazoo area, including the cities of Kalamazoo, Portage, and Parchment, as well as major institutions like Western Michigan University and Kalamazoo Valley Community College. Our fleet includes 46 fixed‑route buses. We also operate Metro Connect, a federally mandated, county‑wide ADA paratransit service that provides curb‑to‑curb transportation for seniors and individuals with disabilities. About the Role The Operations Division provides a fixed-route bus service, which includes approximately 2.0 million rides annually. The Director of Fixed Route Operations works collaboratively with the leadership team in carrying out organizational strategy by setting policies, procedures, and directions within the Operations Division. The Division includes approximately 94 employees. A strong communicator, leader, and team-builder is needed to oversee this complex operation. Key Responsibilities Oversees the day-to-day route operations, including managing the dispatch center and staff, and managing inter-departmental and community-based projects. Ensures sound public relations and responsive customer service by analyzing adequacy of customer service procedures, resolving problems, and determining communication methods. Develops and implements short- and long-range plans, policies, and procedures for the organization. Provides direction, oversight, and consultation to supervisors and managers regarding operational work responsibilities such as route planning, driver scheduling, staffing, equipment updates/purchases, safety, and personnel issues. Collect, manage, and analyze data to improve operations and create reports for the board and for state/federal grants. Implement and ensure compliance with the CBA and assist in the management of the grievance process. Cultivates and maintains strong relationships and promotes a collaborative team environment with Metro's Leadership Team, division managers and employees, and external government agencies. Ensure compliance with local, state, and federal regulations, such as overseeing ADA coordination and following OSHA safety standards. Partners with human resources relating to performance management, progressive discipline, attendance practices, policies, staffing, and terminations; provide positive and constructive training, coaching, and feedback to employees. Collaborates with management to develop and support a strong succession-planning program within the organization. About You The ideal candidate for this role is passionate and knowledgeable about transit, an excellent leader, analytical, and thrives in a fast-paced environment. Applications are requested by February 8th, 2026.
    $76k-135k yearly est. Auto-Apply 18d ago
  • Global Security Operations Center (GSOC) Manager

    Whirlpool Corporation 4.6company rating

    Operations director job in Benton Harbor, MI

    **Requisition ID:** 70018 Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_ , _KitchenAid_ , _JennAir, Maytag_ , _Amana,_ _Brastemp_ , _Consul_ , and _InSinkErator_ . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com . **The team you will be a part of** Whirlpool Corporation is looking for a talented Global Security Operations Center (GSOC) Manager. The role requires a capable and experienced security or intelligence professional who brings hands-on expertise. People Leader experience, coupled with a strong background in protective intelligence monitoring, operations center management, and/or global risk analysis, will make the candidate more competitive. Positioned within the Global Corporate Security organization, this role reports directly to the Chief Security Officer (CSO), aligned under the General Counsel. Whirlpool regards security as a key driver of value and an enabler of performance. You will join and lead an established team dedicated to the global protection of our employees, property, information, and reputation. Our team is lean, comprising both insourced and outsourced talent, and leverages cross-functional partners for certain service deliveries. You will manage and execute programs aligned with one of our core pillars: Intelligence & Liaison. **This role in summary** As the GSOC Manager, you will be instrumental in developing, managing, and executing critical activities and services to ensure we remain risk-informed and capable of responding effectively to local and global incidents impacting our people, operations, or facilities. You will lead a team of contract GSOC Operators/Analysts responsible for global critical event monitoring, travel tracking, incident reporting, mass communication, and local emergency response/dispatch; you will build both the team and their processes. Your remit also includes monitoring our enterprise technical security systems and owning internal customer-facing processes. You will collaborate closely across functions and with other Security colleagues. You will provide direct supervision to an outsourced GSOC Lead and will join the Association of International Risk Intelligence Professionals (AIRIP). This role is a 5-day, Monday through Friday, in-office role located at our Global Headquarters in Benton Harbor, Michigan. A comprehensive relocation package is available for eligible candidates. **Your responsibilities will include** + **GSOC Strategy and Leadership** : Strategize and implement the development of a fit-for-purpose GSOC. Build and manage a high-performing team of GSOC Operators, Analysts, and Dispatch Officers. Build and oversee policies and procedures for all monitoring, reporting, emergency response, and administrative duties. Identify and manage the onboarding and implementation of new GSOC technology solutions. + **Intelligence & Event Monitoring** : Oversee monitoring of the Duty of Care/Critical Event Management (CEM) platform. Build processes to identify and maintain awareness of global risk trends. Distill raw data from OSINT, media, and internal systems to inform decisions around security posture. Ensure the review of internal Security Incident Reports, assessing risk, escalating for further action, and documenting according to standardized processes. Prepare written reports and metrics. Maintain situational awareness as to CEO/executive location & status, and track travel of certain executives. + **Technical Security Systems** : Manage enterprise Technical Security System monitoring (access control, CCTV, intrusion detection, fire alarm system, key control, etc.) across the Corporate Campus and facilities across the U.S. and Canada. Escalate system issues to the Technical Security team. + **Mass Notification** : In partnership with Communications and other functions, develop processes to effectively use our existing Global Mass Communication System, used to inform employees/leadership of emergencies & crises. + **Emergency Response** : Coordinate all GSOC activities during Corporate Campus emergencies, including hosting the Incident Commander, monitoring radio communications, dispatching contract Security Officers, activating facility lockdown, monitoring CCTV, making PA announcements, and contacting emergency services, etc. Develop and maintain procedures in partnership with the Manager of Protective Services. Coordinate drills to ensure readiness and test processes. + **Customer Facing Services/Processes** : Develop and manage a "Security Services" function that issues badges, manages access levels, creates or approves system accounts, etc. Work with Security Project Manager(s) to automate customer-facing processes using existing company platforms (ServiceNow, Google, etc.). **Minimum requirements** + Bachelor's degree. + 8+ years combined experience in public or private security and intelligence. + 3+ years of experience as a lead/leader within a 24/7 Operations Center environment. **Preferred skills and experiences** + Experience with Everbridge 360 (or similar)/Virtual Command Center. + Experience with ServiceNow. + Experience and comfort with AI (process automation, ChatBots, AI Agents, etc.). + Experience managing vendors and/or outsourced staff. + Experience liaising with law enforcement & intelligence agencies. + Analytical and decision-making skills; ability to operate under pressure. + Comfortable with data management platforms (PowerBI, Looker Studio, Tableau). **What we offer** Generous benefits package (************************************************************** , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, Barista Bar, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). **Additional information** Whirlpool's Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including: + **Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. + **Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year. + **Sabbatical** - Four weeks paid leave after every five years of service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers (********************************* . Additional information about the company can be found on Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** and YouTube (************************************************* . Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
    $75k-109k yearly est. 39d ago
  • Director of Logistics

    Patrick Industries 4.9company rating

    Operations director job in Elkhart, IN

    Patrick Industries, a publicly traded company headquartered in Elkhart, Indiana, invites you to join a team of dedicated Team Members who are passionate about delivering high-quality products and exceptional customer service. As a leading solutions provider serving a diverse range of markets across the United States, our commitment to innovation, quality, and sustainability has positioned us as a high growth, diversified and empowered Team of more than 10,000! Your adventure awaits! We are seeking an accomplished and strategic Director of Logistics to support Patrick Industries' domestic and international logistics operations. Reporting to the Vice President of Operations and Support, this role is responsible for ensuring regulatory compliance, optimizing fleet and carrier performance, managing trade and tariff strategy, and implementing systems and technologies that support safe, efficient, and cost-effective transportation throughout Patrick's growing network. The Director will oversee customs and trade compliance, private fleet operations, and third-party carrier relationships (LTL, TL, and parcel), while providing strategic leadership for continuous improvement in transportation efficiency and cost reduction. Resonsibilities & Duties: * Develop and lead an enterprise logistics governance framework aligned with corporate goals, business unit needs, and customer service objectives * Ensure compliance with all U.S. Customs and Border Protection (CBP) and international import/export regulations * Lead the company's trade and tariff strategy, including HTS classification, duty optimization, and regulatory adherence under applicable trade agreements * Oversee Patrick's import compliance program; including broker management, recordkeeping, training, and advising on the use of free trade agreements and foreign trade zones * Define and implement a logistics maturity model, establishing a clear path for capability growth across business units * Maintain and update the Trade Compliance Manual to ensure enterprise-wide awareness and consistency * Oversee Patrick's private fleet of DOT-regulated vehicles, ensuring compliance with FMCSA regulations, driver safety, and vehicle maintenance programs * Develop and manage Logistics dashboards and scorecards integrating both quantitative and qualitative measures of performance * Collaborate with business unit leaders to identify synergies and efficiencies across the enterprise to optimize asset utilization * Build and manage vendor partnerships for leasing, maintenance, fuel, and technology to ensure cost-effective and high-performance outcomes * Manage fleet telematics and vehicle technology systems to monitor driver behavior, fuel usage, route optimization, and vehicle safety metrics * Provide leadership, training, and development to logistics and transportation teams, promoting accountability, safety, and operational excellence * Lead internal audit and assessment programs to verify compliance, evaluate maturity, and identify improvement opportunities * Oversee and continuously improve the Transportation Management System (TMS), monitor platform performance, and lead business unit onboarding initiatives * Lead onboarding and enablement for business units into digital systems, ensuring consistent training and adherence to enterprise data standards * Manage strategic relationships with LTL, Truckload, and parcel carriers, managing performance, service levels, and contract negotiations Qualifications and Skills: * A Bachelor's Degree in Supply Chain, Logistics, Business Administration or related field is highly desired, but experience will be considered in lieu of a degree * Minimum of 10 years' experience * Experience in implementing electronic logging devices, telematics, collision mitigation and other various commercial vehicle technologies * Experience implementing and managing safety and compliance regulations * Must be highly organized and have a high attention to accuracy and detail * Must have strong communication and analytical skills * Strong desire to train and coach others to improve performance * Developed reasoning/problem solving skills * Strong accountability and follow-through skills * Strong tact and diplomacy; ability to work effectively with staff on all levels * A high level of personal integrity (self-esteem, confidence, honesty, and respect) are necessary qualities * Self-motivated to work independently in a busy environment with changing priorities and the ability to adapt * Ability to organize and lead teams * Solid project management skills * Facilitation and conflict resolution skills * Relentless commitment and passion to promote quality and continuous improvement initiatives At Patrick Industries, BETTER Together is our commitment to being our best while striving to bring out the best in one another as we join forces Individually, as Teams, with our Business Units, with our Customers, our Communities and within our entire Patrick family. Patrick is an Equal Opportunity Employer. Location:
    $85k-145k yearly est. 60d+ ago
  • Chief Operating Officer

    360 Recruiter Accelerator

    Operations director job in Grand Rapids, MI

    Job Description The COO will work closely with the CEO and other executive team members to establish and implement the strategic direction of the company. This role requires strong leadership skills, operational expertise, and a proven track record of managing complex business operations. Key Responsibilities: 1. Strategic Planning and Execution: - Collaborate with the CEO and executive team to develop and implement business strategies. - Drive initiatives that align with the company's mission and long-term goals. - Monitor industry trends and adjust strategies accordingly. 2. Operational Management: - Oversee daily operations to ensure efficiency and effectiveness. - Develop, implement, and optimize operational processes and procedures. - Manage key operational metrics and KPIs to measure performance. 3. Financial Oversight: - Work with the CFO to develop and manage budgets and forecasts. - Ensure financial targets are met and resources are utilized effectively. - Identify opportunities for cost-saving and revenue enhancement. 4. Leadership and Development: - Lead, mentor, and develop a high-performing team. - Foster a culture of accountability, innovation, and excellence. - Ensure compliance with company policies and regulations. 5. Business Development: - Identify growth opportunities and potential partnerships. - Drive initiatives for expanding market presence and increasing revenue. - Collaborate with the sales and marketing teams to enhance business development efforts. 6. Communication and Reporting: - Provide regular updates to the CEO and board of directors. - Maintain clear and effective communication across all levels of the organization. - Prepare reports and presentations for stakeholders as needed. Required Skills and Qualifications: - Bachelor's degree in Business Administration, Management, or a related field (MBA preferred).- Proven experience as a COO or in a similar executive role in industrial manufacturing.- Strong understanding of business functions such as HR, Finance, Marketing, etc.- Demonstrated ability to develop and implement successful operational strategies.- Excellent leadership, communication, and interpersonal skills.- Analytical mindset with strong problem-solving abilities.- Ability to manage multiple priorities in a fast-paced environment.- Proficiency in using business software and tools.
    $103k-189k yearly est. 14d ago
  • Director of Operations

    Structuretec 3.9company rating

    Operations director job in Kalamazoo, MI

    Primary Function : The Director of Operations will oversee the day-to-day activities of the production/administration departments, ensuring that the organization is managed and performing efficiently and effectively. Reports To : President/CEO Responsibilities : Organization Support Member of Senior Management team Member of Quality Team Member of Safety Team Finance Administration Peer review and approve billings Review and vet weekly payroll Review and reconcile Accounts Receivable Human Resources Participates in the hiring and training of production manager and staff. Organizes and oversees the work and schedules of production staff. Conducts performance evaluations for production team that are timely and constructive, and recommends appropriate rewards (salary adjustment, bonus, promotion, layoffs, transfers, training, disciplinary actions, etc.) Handles discipline and termination of employees as needed and in accordance with company policy. Support creation of onboarding and core curriculum training programs for each production and administration role. Oversee training implementation, review progress, and assess additional training needs. Implement a mentorship program within areas of responsibility to insure personnel development and growth. Corporate and Regional Planning Support the firm's organizational chart. Ensures subordinate managers and employees understand the direction, goals, and control of the corporation and the regional office. Monitor owner and consultant decisions affecting department's work. Helps President and Department Heads establish a yearly budget for each department. Measures Verifiability of corporate and regional goals (quantity, quality, cost, time dimensions of goals are specified.) Comprehension and acceptance of goals by employees Production Coordination Support sales team in New Project Data Sheet (NPDS) Request process; manpower hour calculations Peer review of New Project Data Sheet (NPDS) before final entry and distribution Coordination of production team travel schedules for maximum impact. E-Builder oversight - compliance, deliverable entry, timeline updates, etc. Negotiations with contractors as need Close client interface and communication Problem resolution; support and guidance to PM team as well as direct communication with client, contractor, etc. as required to get the desired result. Supervision of Project Administration Reviews and approves plans, programs, and budgets prepared by the Project Managers. Schedules and sets priorities of projects within the departments Assures that the department has the appropriate staff and expertise to complete projects Agrees with work to be done; assures that staff members are assigned to each project and other personnel matters within the departments Supervises the project activities assigned to the departments to assure that they conform to the work plan and that the firm's standards are being met. Look for ways of meeting project needs more effectively. Recommends new or changed approaches for the Department Heads and Project Managers. Responds to needs of Department Heads and Project Managers; assigns priorities, expands total staff as needed to meet project demands, may recommend adjustment in project staffing to use the department's staff more efficiently. Attempts to maintain a continuing balance between department's needs and project requirements. Work with Department Heads and Project Managers to schedule individual staff so they are not overloaded or under loaded. Helps to make departmental decisions recognizing their impact on project requirements and priorities. Monitors the progress of all project tasks assigned to the departments Monitor the man-hours spent by the departments to ensure that a high percentage of hours are chargeable to projects. See that the needs of the clients are met by maintaining frequent contacts with clients; debriefs and critiques project performance. Helps maintain established schedules and budget margins Monitor performance of and assist Division Managers and Project Managers to ensure project results are consistent with the firm's policies, procedures, and standards Interface with the Division Managers to develop harmonious staff and design services Measures/Manages Number of new projects Total billing of new projects Actual expenses vs. budgeted Actual time spent vs. budgeted Time schedule (progress and completion) Client satisfaction (may be qualitative measures; occasional visits with clients by President) Company Operations & Processes (removed long listing of phases) Develops and demonstrates understanding of company operations and processes (administration & production) Special Projects and Assignments Assumes responsibility for special assignments delegated by the President/CEO. Qualifications: Degree in Architecture or Engineering and/or Business Administration AIA or PE Certification preferred 6 years prior Industry Project Management experience with a minimum of 3 years industry experience in supervising project managers. Preferred experience in Restoration, Roofing, Paving, and/or Non-Destructive Testing Good communication skills to effectively work with Clients from beginning design to post construction. Knowledgeable in construction, such as industry standards, materials, codes, contracts, bidding processes, etc. Knowledge of project management process as it relates to the business. Knowledge and experience in field inspection. Skills to write technical reports and letters. Desire to pursue continuing education and certification programs (CSI, RCI, RIEI, ACI, NSPE).
    $82k-126k yearly est. Auto-Apply 60d+ ago
  • Dir, Manufacturing Operations

    Meijer, Inc. 4.5company rating

    Operations director job in Grand Rapids, MI

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Meijer is seeking an operational executive with meaningful experience in foods to lead our dairy and foods manufacturing operations. This position is responsible for directing the production of multiple food manufacturing facilities to meet short and long term manufacturing objectives with optimum efficiency. Conducts overall supervision, accountability and direction of all manufacturing plant managers, engineers, and maintenance teams. Participates in the consideration and recommendation of products to manufacture that enhance the profitability and unique offerings of fresh products to customers. What You'll be Doing: Establish organizational structure of Meijer manufacturing facilities Accountable for developing and delivering the strategic vision for the manufacturing organization. Work in partnership with VP of Manufacturing to develop manufacturing key performance indicators and goals. Oversee project management, define scope and project budget, schedule management, construction management, start up, conceptual phases, project closeout, cost estimation, system design, equipment sizing and selection, procurement, installation, and check-out. Lead Plant Managers, Engineers and Maintenance teams in efficient and safe operational practices. Maintain safe and sanitary operations that exceed state and federal requirements. Integrate manufacturing planning to meet merchandising needs and goals. Determine long and short-range requirements of personnel, material, and facilities to accomplish production forecasts. Direct and review operating results, evaluates progress at each facility and controls expenses related to human capital, budgets, and inventory capital. Identify and evaluate opportunities to control or reduce costs within manufacturing plants. Develop annual manufacturing expense budget in accordance with forecasted sales volumes and capital projects. Hold Plant Managers accountable to adherence of set budgets. Collaborate with cross-functional line of business leaders on growth and operational initiatives, ultimately leading teams empowered to execute improvement strategies while identifying tools to improve process capabilities, reduce variability, and eliminate defects. Collaborate with cross functional teams in supply chain, merchandising and new product development to ensure that product offerings exceed customer expectations Establish SQF Certification. Implement improvements to existing standards using appropriate technical evaluation and involvement. As engineering interface with business leadership team, maintain close working relationship with R&D, quality, manufacturing, merchandising, retail operations, operations leadership and financial operations. Utilize Continuous Improvement tools in order to deliver capital projects that meet all budgetary and performance commitments. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): Bachelor's Degree in Manufacturing, Engineering, Supply Chain or Food Science or relevant related work experience. 8-10 years' experience leading large/complex manufacturing wide programs, including technical development, productivity, manufacturing support, food safety, packaging, regulatory and consumer/customer driven programs. Knowledge of food and dairy industry and direct experience with area of specialization with a strong understanding / application of best-in-class management concepts. Ability to develop and manage large annual operating plans and budgets. Experience with financial and business analytics, reports and terminology. Experience across a range of food products, technologies, manufacturing systems, food safety requirements and regulatory requirements including identification and resolution. Experience in building, training and leading organizations composed of a range of both technical and non-technical personnel. Ability to communicate effectively across a range of interactions (verbal, written, formal and informal) from plant line workers to Meijer's senior leaders including all levels of outside contacts, industry counterparts, suppliers, customers, and consumers. Knowledge of food industry and direct experience with area of specialization.
    $106k-133k yearly est. Auto-Apply 60d+ ago
  • Merchandising Operations Program Manager

    Convivial Brands Elc

    Operations director job in Grand Rapids, MI

    The Program Manager is a cross-functional resource that supports key stakeholders across multiple departments by providing data-driven solutions to support strategic business decision-making and sales optimization related to product planning and systems management. This role is responsible for developing and leading strategic programs that will reduce friction for the Sales team, allowing them to maximize their time growing the business. This individual also develops and implements event management strategies, Planogram product layouts (POG), and processes improvement strategies to increase efficiency and sales. The Program Manager excels in documenting processes, updating processes, and following them to completion. This is a full-time on-site position based in Grand Rapids, Michigan. Qualifications Principal Duties and Responsibilities: Product Planning: Operates as the linkage from the Product / Marketing / Sales teams to develop Planogramming layouts that fit customer needs. Delivers printed layouts for use in store-level merchandising. Delivers new product listing to Sales Operations team for Card Manager updates. Acts as back-up for Everyday Card Manager operations. Event Management: Serves as a leader on the project team for sales conference, tradeshow, and quarterly events planning and execution. Identifies, requests, and tracks all tradeshow materials and samples. Creates and manages a system to execute lead generation and follow-up from tradeshow activity. Travels to tradeshows to participate in the set up and presentation of product and actively sells the product at the show. Sales Projects and Process Improvement Uses analytical and problem-solving skills and independent judgment to make decisions in the best interest of their customers and the business. Manages customer programs and portals, including customer portals, product pricing, and fixtures. Maintains a thorough understanding of each brand's product offering and leverages their knowledge to proactively promote products to their customers, with the goal of maximizing customers' value, upselling, and increasing sales (inside sales). Uses knowledge of customer's priorities to analyze customer patterns and adjust internal processes to create efficiencies between the customer and sales team. Performs additional duties as assigned by Sales Operations leadership. Convivial Brands Expectations of all Employees: Adheres to all Convivial Brands Policies and Procedures. Always conducts self in a manner consistent with Convivial Brands' Core Values. Maintains a positive and respectful attitude with all contacts. Consistently reports to work on time and prepared to perform the duties of the position. Meets productivity standards and performs duties as workload necessitates. Maintains the privacy of all company proprietary information. Treat visitors, vendors, customers, and team members with respect and dignity. Able to safely perform the essential functions of the job with or without reasonable accommodation. Maintains the required minimum score on the GWC scale at all times. Supervisory Responsibilities: N/A Required Qualifications: Bachelor's degree in Business Management, Marketing, General Business, or other related field; or equivalent combination of relevant education and experience. At least 1-3 years of event management experience. Must be a self-starter and problem solver, capable of functioning in a dynamic, fast paced, change oriented environment. Must be willing to travel nationally up to 20% of the time, including overnight stays. Desired Qualifications: Collaborative team player with the ability to connect and work with employees at all levels; interacting effectively with senior management and staff to carry out the organization's mission and objectives. Ability to understand and assess business priorities and act accordingly give and receive constructive feedback be influential and to effectively and quickly build relationships that establish trust, respect, competence, and confidence. Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
    $86k-126k yearly est. 20d ago
  • Salesforce Financial Services Cloud Director, Enterprise

    Slalom 4.6company rating

    Operations director job in Grand Rapids, MI

    Who You'll Work With In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. Job Title: Director, Financial Services Cloud - Salesforce As a Director in our Global Salesforce Financial Services Cloud capability practice, you'll lead and drive sales pursuits, expand our Financial Services Cloud and Financial Services footprint through exceptional client delivery, and develop and cultivate client relationships within the Financial Services industry, and its sub verticals. This is an exciting opportunity for a results-driven leader with client management, sales, and client delivery experience working with financial services customers. This role requires deep industry expertise and the ability to interface with senior level client executives. With this deep expertise comes the ability to help clients think strategically about their investments in the Salesforce platform and the required services to implement. The ideal candidate has experience leading and driving complex Financial Services Cloud pursuits and has a passion for both sales and delivery. In this role, you will focus on supporting sales pursuits, providing subject matter leadership, client management, client delivery, and leading the Salesforce account strategy in partnership with regional market leadership for an account and/or set of accounts. Responsibilities: Support sales pursuits; serve as a global leader that encourages Pursuit Excellence throughout the deal cycle. * Supports sales pursuits and sales process in partnership with local market leadership and global industry and capability leaders * Proactively engages capability leadership; partners with go to market leaders, regional leaders to help solution the engagement approach and scope for our clients * Determines sales strategy inclusive of win themes in partnership with regional market sales leadership * Manage an overall team utilization target of 76% * Supports development of proposal and statement of work * Drives decision making on deal structure in partnership with sales solution leads * Ensures deal due diligence (staffing, financials, legal, risk management, contract approval gates) * Work closely with Slalom's Talent Acquisition team to attract the best Salesforce talent in the market * Identifies pursuit close plans, identifies blockers and risks, and escalates any issues impacting pursuit progress * Actively participates in driving pursuits to closure and supports contracting process in partnership with regional and local sales leadership Business development: Focuses on increasing our Financial Services Cloud footprint across Banking, Insurance and Wealth and Asset Management accounts * Responsible for $15-20M+ annually within the Financial Services Cloud Capability * Proactively thinks beyond the project and product to continue to expand our engagements with our clients * Serves as a bridge between pursuit and delivery teams; focuses on identifying opportunities to expand our footprint on accounts to bring more to our customers in partnership with Salesforce and other capabilities * Leverages relationships across the ecosystem to nurture leads, opportunities, and existing partnerships Client Engagement Management: Builds and cultivates relationships with senior clients (project sponsor, director level and above) * Shares industry and product thought leadership in partnership with Slalom Industry and Salesforce Industry Capability leadership * Identifies opportunities for Slalom to continue to help our clients achieve business objectives * Partners with in-market Accountable Executives and Client Partners to ensure customer success and satisfaction, using Slalom's "Customer Love" survey criteria Delivery & Delivery Excellence: Exceptional client delivery; responsible for ≥60% individual utilization delivering industry specific solutions and offerings * Engages as part of client project teams ranging from 2-15+ consultants, and brings industry perspective and expertise to the overall project engagement * Keeps a pulse on industry trends through client engagement and delivery and provides feedback and insights to industry leadership to inform our solution program * Provides oversight and project delivery governance best practices, and oversees project delivery quality Industry & Platform Expertise: * 10+ years' experience in the Financial Services industry * 10+ years' consulting experience * 3+ years' leading Financial Services Cloud programs * Maintains awareness of industry best practices (working with Industry leaders) * Broad understanding of Salesforce and the Financial Services ecosystem and offerings (working with Capability leaders) Qualifications: * Minimum 3-5 years of account/delivery management experience * Experience working with banking customers and experience in a large consulting environment * 3-5 years' experience selling and delivering within the Salesforce Financial Services ecosystem * Previous sales and consulting experience, as well as experience working in an account leadership and/or customer success role * Prior experience meeting and exceeding sales targets of a similar size * Skilled at leading teams through complex technology solution sales * Passionate about financial services, and technology * Proven track record in selling through exceptional client delivery * Experienced in building relationships with customers (director level and above) * Able to partner with clients to understand their organizational needs and recommend solutions that add value to their business * Strong customer service and interpersonal skills * Budget and project management experience * Excellent verbal and written communication skills * Able to travel up to 30% About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: East Bay, San Francisco, Silicon Valley: Director: $249,000-$307,000 San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester: Director: $228,000-$281,000 All other locations: Director: $209,000-$258,000 In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. We will accept applicants until January 30, 2026, or until the position is filled. We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
    $249k-307k yearly Easy Apply 40d ago
  • Director of Technology Operations

    Our Daily Bread Ministries 4.1company rating

    Operations director job in Grand Rapids, MI

    Director of Technical Operations Full Time- Onsite Grand Rapids, MI, US Are you a technical leader who wants to use technology to support ministry? At Our Daily Bread Ministries , we serve a global audience with the life-changing wisdom of the Bible. We're seeking a Director of Technical Operations to lead our enterprise infrastructure and cybersecurity operations and ensure our technology reliably supports our mission. This is a full-time, onsite role , working closely with teams to plan, manage, and improve the systems that power our ministry. What You'll Do Lead daily enterprise IT operations, including infrastructure, networks, and endpoint support Oversee hybrid cloud environments (Azure, Microsoft 365) for performance, security, and scalability Partner with security teams to manage cybersecurity operations and risk Establish and maintain IT standards, processes, and performance metrics Lead cross-functional infrastructure projects and vendor relationships Mentor and develop technical teams through hands-on, onsite leadership Contribute to IT strategy, budgeting, and long-term planning What You Bring Bachelor's degree in IT, Computer Science, or related field (master's preferred) 7+ years of infrastructure or technical operations experience, including 3+ years in leadership Strong experience with Azure, Microsoft 365, virtualization, backups, networking, and security Proven leadership, communication, and project management skills A Christ-centered life with ongoing spiritual growth Why Join Our Daily Bread Ministries? Mission-driven work that supports sharing God's Word worldwide Christ-centered culture with prayer, Chapel, and spiritual encouragement Opportunities to grow as a leader and technologist Competitive benefits including health coverage, 401(k) match, tuition assistance, and more Your Leadership. His Mission. Use your skills to build secure, reliable systems that help advance God's Kingdom.
    $73k-116k yearly est. Auto-Apply 25d ago
  • Director of Operations

    The Shyft Group, Inc.

    Operations director job in Bristol, IN

    Director of Operations | Fleet Vehicles & Services | Bristol, IN (Main) Regular Employee | Salary Exempt | What you'll do: The Director of Operations is responsible for overseeing and optimizing all operational aspects of a manufacturing facility specializing in the production of walk-in vans. This role provides strategic leadership to ensure safe, efficient, and high-quality manufacturing while meeting cost, delivery, and performance targets. The Director of Operations will drive continuous improvement, cross-functional collaboration, and scalable processes to support growth and customer satisfaction. Job Responsibilities * Ensure customers receive timely commitment dates and that the organization meets or exceeds expectations (cost, quality, delivery) * Work with team members to develop the future state value stream map and manage the plans to achieve it, as documented in a project plan * Support integrating operations data with the customers to provide end to end visibility to status and completion * Manage new product launches, to ensure all deliverables are met to support a successful production ramp while meeting the needs of the clients (quick turn with quality) * Meet with value stream functional leaders regularly, identifying problems, solutions, and action plans, thereby creating a culture of continuous improvement with a learning organization leading to meeting all goals and objectives set by the enterprise * Create a culture that stops to fix problems to get quality right the first time * Ensure that standardized work/processes are followed, countermeasures implemented, and area of responsibility is compliant with all requirements * Create the basis for continuous improvement and employee empowerment at all levels to drive measurable results * Develop, implement, and monitor department budget and manages expenses within approved budget constraints * Instill and maintain a positive can-do team atmosphere * Ensure direct reports provide effective cross-training for employees, including backups, to ensure continuous levels of required support * Develop, maintain, and communicate the results of the KPIs so all stakeholders are aware of performance and issues; all information is visual and obvious to the enterprise and ensures no problems remain hidden. * Develop and maintain an effective organization through the selection, training, and motivation of all personnel * Manage the production reporting to ensure accurate information flow for labor, inventory accuracy and manufacturing costs * Develop and maintain a positive relationship with customers, fellow leaders, employees, and departments that support the manufacturing process * Continually improve processes by investigating changes in manufacturing methods by evaluating technological developments, investigating feasibility of new equipment and techniques, and providing dependable cost estimates and supporting financial analysis * Stay up to date on overall activities of the team, identify problem areas and take corrective actions * Other tasks as assigned What you need to be successful: * Bachelor's degree in business administration, finance, or business management (Master's degree preferred) * Ten years' experience leading in a fast pace, multi-task, complex manufacturing environment * Exceptional leadership and team development skills required * Self-motivated with the ability to stay on task * Innovative team player * Intermediate computer skills are required * Proficient in Microsoft Office Suite * Strong analytical skills * Commitment to excellence and high standards * Sound judgment with the ability to make timely, and sometimes difficult, decisions * Proven ability to handle multiple projects and meet deadlines * Able to effectively prioritize and execute tasks in a high-pressure environment * Basic competence in subordinates' duties and tasks * Versatile, flexible, and a willingness to work within constantly changing priorities * Ability to understand all safety requirements and cautions Why The Shyft Group? Our people are our greatest asset, and your success is our success! That's why we provide comprehensive benefits that support your health, financial security, and work-life balance-so you can thrive both personally and professionally. * Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan * Financial Security: 401(k) with match, Disability, Life Insurance * Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care At The Shyft Group, we don't just offer benefits-we invest in your well-being. Join us and experience the difference! Who we are: The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands- Utilimaster, Blue Arc, Royal Truck Body, DuraMag, Magnum, Strobes-R-Us, Spartan RV Chassis, Red Diamond, Builtmore, and Independent Truck Upfitters- are powered by 3,000+ team members across the U.S. and Canada. Backed by 50 years of innovation and a supportive, entrepreneurial culture, we're leading the way in electrification and proudly ranked among Fortune's 100 Fastest Growing Companies. Equal Employment Opportunity (EEO) The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at *************************. The Shyft Group is an E-Verify Employer Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.
    $68k-123k yearly est. 14d ago
  • Regional Director of Operations

    Direct Staffing

    Operations director job in Grand Rapids, MI

    Grand Rapids, MI Industry: Healthcare / Health Services - Other Exp 5-7 yrs Deg Bachelors Relo Bonus Job Description We are recruiting for a Regional Director of Operations to cover 5-7 locations in western Michigan. Must have previous RDO experience Additional Information All your information will be kept confidential according to EEO guidelines. Direct Staffing Inc
    $91k-145k yearly est. 2d ago
  • Vice President/General Manager

    Tribune Broadcasting Company II 4.1company rating

    Operations director job in Grand Rapids, MI

    Nexstar Media Inc., America's largest local broadcasting company, is seeking a Vice President & General Manager to lead its media properties in Grand Rapids, Michigan (DMA #43). The General Manager will have full oversight of WOOD TV (NBC), WOTV (ABC), WXSP (MyNet), as well as woodtv.com and all other digital, mobile, and social assets for the stations. The ideal candidate for this role will leverage their proven skill sets and extensive experience in leading broadcast operational teams within sales-driven organizations, including a strong understanding of advanced digital ad solutions, and new business development. Additionally, they will possess a strong background in creating locally originated content for multiple platforms (OTT, linear, web, social), driving audience engagement, and increasing our overall reach. A demonstrated ability to promote a collaborative culture within all station departments is essential, ensuring operational efficiencies and continued growth. Experience in managing a duopoly station is preferred. WOOD TV has a legacy of excellence. The station has won multiple Edward R. Murrow and Emmy awards and has been named “Station of the Year” 20 of the last 23 years by the Michigan Association of Broadcasters. The station provides 60 hours of live local news and programming to viewers each week throughout western Michigan and is a community partner covering holiday parades, marathons, and spotlighting numerous nonprofits throughout the region. Grand Rapids has a diverse economy, with strong industries in healthcare, manufacturing, technology, and education. It's home to employers like Spectrum Health, Meijer, and Amway. Compared to other major cities, Grand Rapids offers a lower cost of living. You will find top-rated schools and family-friendly neighborhoods. It's close to Lake Michigan with plenty of parks, hiking trails, and outdoor activities. Essential Duties and Requirements Ideal candidates will have a minimum of five years of GM experience at a broadcast television station with accompanying digital assets. The right fit for this position will be a seasoned and knowledgeable professional who is a driven advocate of local broadcasting and digital service to the community in which they have previously served, and a proven history of audience growth. In addition, ideal candidates should possess a strong track record of revenue achievement, share growth and financial expense understanding. This position requires a leader with exemplary strategic vision, focused execution, and a verified understanding of local outreach and thoughtful community involvement. In addition to having a proven track record of managing high-performing sales, and news teams, the successful candidate must be effective in collaborating with department heads and staff members, while promoting teamwork within all areas of station operations, preferably with oversight of a large staff. The ability to engage local community leaders and develop long-term relationships with key station clients is essential. If you are interested in joining the executive ranks of Nexstar Media Inc. and making an impact in Grand Rapids, Michigan, apply online at ********************** About Nexstar Media Group, Inc. Nexstar Media Group, Inc. (NASDAQ: NXST) is a leading diversified media company that produces and distributes engaging local and national news, sports and entertainment content across its television and digital platforms, including more than 316,000 hours of programming produced annually by its business units. Nexstar owns America's largest local television broadcasting group comprised of top network affiliates, with more than 200 owned or partner stations in 116 U.S. markets reaching 220 million people. Nexstar's national television properties include The CW, America's fifth major broadcast network, NewsNation, a national cable news network, popular entertainment multicast networks Antenna TV and Rewind TV, and a 31.3% ownership stake in TV Food Network. The Company's portfolio of digital assets, including its local TV station websites, The Hill and NewsNationNow.com, are collectively a Top 10 U.S. digital news and information property. For more information, please visit nexstar.tv. #LI-On Site
    $96k-122k yearly est. Auto-Apply 60d+ ago
  • Business Unit Leader

    Interfuse Staffing

    Operations director job in Grand Rapids, MI

    About the Role We're looking for a results-driven Business Unit Leader (Sales Manager) to lead and grow a high-performing sales team. In this role, you'll develop and execute sales strategies, coach and motivate your team, and drive revenue growth across your territory. This is a hands-on leadership role for someone who thrives on building relationships, developing talent, and exceeding sales goals. What You'll Do Lead, mentor, and develop a team of Territory Managers and sales staff Set sales goals, track performance, and provide regular reporting Build and execute sales strategies to drive growth and profitability Partner with marketing to generate leads and expand market reach Visit customers with your team to build relationships and increase wallet share Provide ongoing training, support, and coaching for your team Maintain strong relationships with key accounts and develop new business What We're Looking For Bachelor's degree in Business or related field Prior experience in the belting or industrial products industry Proven success leading and developing sales teams Strong communication, leadership, and organizational skills Hands-on, proactive mindset with a drive to achieve results Willingness to travel regularly
    $68k-122k yearly est. 60d+ ago
  • Operations Manager (Carwash/Detailing) $55K-$65K + QTR Bonus (GRR) Airport

    Odorzx

    Operations director job in Grand Rapids, MI

    ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, and a passion for driving operational excellence, this might be the perfect opportunity for you! Responsibilities: Oversee and manage day-to-day operations, ensuring smooth functioning across multiple departments Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity Lead a team of employees, providing guidance, training, and performance evaluations. Coordinate and monitor all aspects of the supply chain, including procurement and inventory management Analyze operational data and metrics to identify areas for improvement and implement solutions to enhance productivity and cost-effectiveness Foster a culture of safety, emphasizing adherence to established protocols and promoting a safe working environment. Lead by example by actively participating in manual labor tasks, demonstrating a strong work ethic and dedication to the team's success Collaborate with cross-functional teams to ensure seamless communication and alignment of operational goals. Develop and maintain strong relationships with clients, suppliers, and contractors to ensure timely and quality service delivery. Monitor budgets, control expenses, and identify cost-saving opportunities without compromising quality or safety standards. Requirements Qualifications: Proven experience in an operations management role, preferably within the carwash/detailing industry Strong leadership skills, with the ability to motivate and inspire a team Excellent organizational and problem-solving abilities Proficient in analyzing and interpreting operational data Demonstrated ability to manage multiple priorities and meet deadlines Effective communication and interpersonal skills Willingness to actively engage in manual labor tasks as required At ODORZX INC, we value hard work, dedication, and a hands-on approach. We offer a competitive salary, comprehensive benefits package, and opportunities for growth within our dynamic organization. If you are ready to make a meaningful impact, bring your operational expertise to the table, and lead a team by example, we invite you to apply for the position of Operations Manager. Join us in shaping the future of our company and delivering exceptional results. ODORZX INC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Full Time Benefits Include: Vacation Time 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Quarterly Bonus (Job Specific) Rapid Advancement Opportunities
    $37k-62k yearly est. Auto-Apply 60d+ ago
  • Administrative Manager of Clinic Operations

    Insight Hospital & Medical Center

    Operations director job in Coldwater, MI

    The Administrative Manager of Clinic Operations oversees regulatory and budgetary compliance. Facilitates patient, physician and employee satisfaction. Responsible for making certain patient treatments are complying with internal policies, system policies, clinical protocols and regulatory requirements. Interacts with all hospital departments, insurance carriers, regulatory groups, physician offices (both private and hospital owned) and other hospitals. Duties: Conducts practice site visits to observe and assess practice operations, addressing operational, financial and billing issues with office staff and physicians to ensure effective and efficient operations (35%). Manages start-up of physician practices in locations of strategic regional importance, as determined by collaboration with leadership. Participates in physician recruitment/retention (20%). Reviews monthly Profit & Loss statements for each practice site, as well as other monthly reports to measure practice activities and effectiveness (20%). Assists the President with various special projects designed toward supporting and achieving corporate goals and objectives (10%). Assists with development, implementation and compliance of practice policies, procedures, goals and objectives (10%). Performs other duties as assigned (5%). Qualifications: Education: Bachelor's degree Skills: High level of analytical skills. Flexibility with critical thinking skills. Good organizational and communication skills. Years of Experience: Five years of supervisory experience. Physical Requirements: Work is sedentary and light. The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law. Insight is an Equal Opportunity Employer
    $40k-69k yearly est. 60d+ ago
  • Operations Manager

    Rockford Construction 3.6company rating

    Operations director job in Grand Rapids, MI

    Position Classification: Full-Time Regular We are looking for an Operations Manager who will work alongside our Property Management team. Someone who will play a vital leadership role in the overall effectiveness and efficiency of the property management department. This role is responsible for operational oversight across key functional areas including systems, process development, audits, acquisitions and dispositions, onboarding, training, and project execution. If you have experience and a passion for the property management industry, apply today and become a part of our dynamic team! Key Responsibilities * Develop and maintain a regular audit schedule to ensure alignment with company policies, regulatory compliance, and operational standards. * Conduct regular onsite property visits weekly to support teams and observe operations. * Analyze audit findings, recommend corrective actions, and implement improvements in collaboration with internal stakeholders. * Maintain documentation and internal controls related to departmental performance, property data, and compliance. * Oversee the functionality and optimization of all departmental platforms, including Yardi and other property management tools. * Collaborate with IT and system vendors to troubleshoot issues, manage upgrades, and implement new technologies that enhance team productivity. * Identify opportunities for digital transformation and integration to improve operational workflows. * Design, document, and continuously improve standard operating procedures (SOPs) across the department. * Lead process improvement initiatives to increase consistency, efficiency, and effectiveness across property management, accounting, and maintenance teams. * Ensure policies are kept up-to-date and aligned with industry best practices. * Lead and manage departmental initiatives and special projects from planning through execution. * Monitor progress, resources, and risks to ensure goals are met on time and within scope. * Provide regular reporting and updates to the Director of Property Management and senior leadership. * Manage all operational elements of property transitions, ensuring smooth onboarding and offboarding of assets in collaboration with internal teams. * Oversee system and process setup during acquisitions and ensure data archiving and compliance during dispositions. * Serve as the central point of coordination across departments for all transition-related activities. * Coordinate onboarding and training plans for new team members within the property management department. * Coordinate offboarding processes, ensuring proper documentation, data management, and knowledge transfer. * Partner with HR and department leads to ensure compliance with internal processes and seamless transitions. * Develop and facilitate training programs and workshops for team members across accounting, property management, and maintenance functions. * Attend industry events, association meetings, and continuing education relevant to property management operations. * Stay informed on market trends and best practices and translate that knowledge to the team. * Act as a key connector between property management, facilities, accounting, and leadership teams. * Ensure teams are equipped with the tools, resources, and documentation necessary to succeed in their roles. * Support department-wide initiatives to improve communication, reporting, and service delivery. * Other duties as assigned.
    $73k-105k yearly est. 45d ago
  • Operations Manager

    Voyant Beauty 4.2company rating

    Operations director job in Elkhart, IN

    Voyant Beauty believes our people are more than just employees; they're the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual's contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team. Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life. Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel. If you're seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey. A Brief OverviewThe Operations Manager is responsible for overseeing daily operations within the facility, ensuring efficient and effective processes that meet production goals while adhering to safety, quality, and regulatory standards. This role involves strategic planning, resource allocation, and team leadership to drive continuous improvement initiatives, enhance operational performance, and support organizational objectives.What you will do Oversee daily operations to ensure production targets are met efficiently while maintaining high safety and quality standards. Develop and implement operational strategies and initiatives to optimize resource utilization and enhance productivity across the facility. Lead and mentor a diverse team, fostering a culture of continuous improvement, collaboration, and accountability. Monitor and analyze key performance indicators (KPIs) to identify trends, address issues, and implement corrective actions as necessary. Manage budgets, forecasts, and operational costs to ensure financial performance aligns with organizational goals. Analyze process workflow, employee and space requirements and equipment layout; implement changes. Serve as a primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. Communicate customer issues with the operations team and devise ways of improving customer experience, including resolving problems and complaints. Collaborate with other departments to align operational strategies with overall business objectives. Conduct regular audits and inspections to ensure compliance with safety and regulatory standards. Provide training and development opportunities for staff to enhance skills and capabilities. Participating in and/or lead investigations around quality, safety and performance. Participating in and/or lead candidate interviews. Participating in customer or regulatory audits. Prepare reports and presentations for senior management regarding operational performance and improvement initiatives. Some duties may vary slightly by location. Education Qualifications Bachelor's Degree in Business Administration, Operations Management, or a related field. (Required) Experience Qualifications 4-6 years Supervisory or management experience leading cross-functional teams. Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred. (Required) 4-6 years Experience in operations management or a related field, preferably in a manufacturing or production environment. (Required) 4-6 years Experience in Cosmetics, Personal Care, OTC and/or food and drug preferred () 4-6 years Previously responsible for the safety, quality, production, cost, people management of a manufacturing setting () Skills and Abilities Understanding of operational processes and best practices in a manufacturing environment. (High proficiency) Proven leadership skills with the ability to motivate and develop teams effectively. (High proficiency) Excellent problem-solving and decision-making abilities to address operational challenges. (High proficiency) Proficiency in data analysis and performance metrics to drive operational improvements. (High proficiency) Communication and interpersonal skills for effective collaboration across departments. (High proficiency) Lead successful meetings. (High proficiency) Successful development of systems and underlying processes (High proficiency) Ability to work efficiently under tight timelines and achieve results, while maintaining high quality (High proficiency) Excellent analytical, teamwork, customer service and leadership skills (High proficiency) Proficient in MS Office and operational management software. (Medium proficiency) Familiarity with budgeting and financial management principles. (Medium proficiency) To Staffing and Recruiting Agencies:Our company does not accept unsolicited curriculum vitae's or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae's or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae's or application. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $61k-103k yearly est. 19d ago
  • Service Support

    Daveandbusters

    Operations director job in Kentwood, MI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Assists Bartender, Cocktail Staff and Wait Staff by maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Adheres to all company safety and sanitation policies and procedures. Responsible for bus stand cleanliness and stocking. Ensures wait stations remain clean. Empties trash and spot sweeps whenever floor needs it, or when a Manager requests. Performs opening/closing responsibilities, including party breakdown/duties. Restocks and prepares supplies for shift change and or close. Ensures food is properly garnished prior to running out to Guests. Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly. Busses and resets tables. Delivers food to tables and ensures the Guests have everything they need. Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages. Assists in party setup. Maintains cleanliness of restrooms, including restocking of supplies. Cleans high chairs and booster chairs. Assists other Team members as needed or when business needs dictate. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Restaurant and/or bar experience preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team members. Must be at least 16 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $3.93 - $10 per hour Salary Range: 3.93 - 10 We are an equal opportunity employer and participate in E-Verify in states where required.
    $34k-83k yearly est. Auto-Apply 60d+ ago

Learn more about operations director jobs

How much does an operations director earn in Kalamazoo, MI?

The average operations director in Kalamazoo, MI earns between $59,000 and $174,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Kalamazoo, MI

$101,000

What are the biggest employers of Operations Directors in Kalamazoo, MI?

The biggest employers of Operations Directors in Kalamazoo, MI are:
  1. StructureTec Group
  2. Yeo & Yeo HR Advisory Solutions
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