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  • Warehouse Operations Manager (Continuous Process Improvement, Supply Chain, Distribution, Raw Materials, WMS/ERP, etc.)

    Global Pharmaceutical Company

    Operations director job in Allentown, PA

    Job Details: Global Pharmaceutical Company company Sr Manager - warehouse operations, materials, process improvement Long Term Contract Allentown, PA (Pay Rate Available for w2 and c2c) The Warehouse Manager is responsible for overseeing all facets of warehouse operations within a pharmaceutical manufacturing environment, including receiving, storage, inventory control, and distribution of raw materials and finished products, while ensuring strict compliance with all regulatory requirements (cGMP, GDP, OSHA, DEA). A key component of this role is leading and fostering a culture of continuous process improvement (CPI) to enhance efficiency, quality, and cost-effectiveness across all warehouse activities. Key Responsibilities Operational Management: Plan, organize, and direct daily warehouse activities, including the efficient receipt, storage, order fulfillment (picking/packing), and dispatch of all materials while adhering to established policies and procedures. Regulatory Compliance: Ensure strict adherence to all federal, state, and local warehousing, material handling, and shipping regulations, including Current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP), OSHA safety standards, and DEA regulations for controlled substances. Inventory Control: Manage inventory levels and maintain high accuracy through regular cycle counts, physical inventories, and reconciliation with the data storage system (ERP/WMS). Apply principles of FIFO (First-In, First-Out) and FEFO (First-Expired, First-Out) as appropriate for pharmaceutical products. Continuous Improvement (CPI): Drive continuous improvement initiatives to optimize operational efficiency, reduce waste, streamline workflows, and enhance productivity. Utilize process improvement methodologies (e.g., Lean, Six Sigma) to analyze performance metrics (KPIs), identify bottlenecks, and implement effective solutions. Quality Assurance: Establish and maintain a robust Quality Management System (QMS) within the warehouse and ensure all activities meet accreditation standards and internal SOPs. Team Leadership & Development: Recruit, select, orient, train, coach, and motivate warehouse staff to optimize performance and foster a culture of safety, compliance, and accountability. Safety & Security: Enforce high standards of health, safety, and security protocols, conducting regular safety training and inspections to maintain a safe and organized work environment. Manage security procedures and act as a contact for security matters. Cross-Functional Collaboration: Liaise with other departments (e.g., Quality Assurance, Production, Planning, Logistics, Customer Service) and external suppliers/vendors to ensure seamless supply chain operations and meet business objectives. Reporting & Documentation: Prepare and maintain accurate records and reports on warehouse activities, performance, and KPIs for management review and regulatory audits. Qualifications & Skills Education: Associate's or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred; high school diploma or equivalent required. Experience: Minimum of 5 years of progressive experience in warehouse operations within a pharmaceutical, cGMP, or similarly regulated environment, with at least 3 years in a supervisory or management role. Technical Skills: Proficiency in Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) software (e.g., SAP). Strong understanding of cGMP, GDP, OSHA, and potentially DSCSA (Drug Supply Chain Security Act) requirements. Experience with inventory control methods (FIFO/FEFO) and material handling equipment (forklifts, pallet jacks). Proven experience leading process improvement initiatives (e.g., Lean, Six Sigma certifications are a plus). Soft Skills: Excellent leadership, problem-solving, and analytical abilities. Strong attention to detail and accuracy. Effective written and verbal communication skills.
    $36k-45k yearly est. 4d ago
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  • Assistant Operating Director

    Cornerstone Caregiving

    Operations director job in Allentown, PA

    Allentown, Pennsylvania | Full-Time | Leadership Role | $57,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $57,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Allentown, Pennsylvania Work Location: In person
    $57.5k yearly 3d ago
  • Marketplace Operations Manager

    Leuchtturm Gruppe USA

    Operations director job in Brookfield, NJ

    F lexibility as needed, but day-to-day is in-office. Lighthouse Publications Inc. is the U.S. subsidiary of Leuchtturm Gruppe, a global provider of premium stationery and collecting supplies. We represent brands including LEUCHTTURM1917, Semikolon, Stilform, and others, and operate a growing multi-channel ecommerce business in the U.S. Role Overview We are seeking a Marketplace Operations Manager to own and grow our third-party marketplace channels, with Amazon as the primary focus. This is a hands-on, execution-focused role with clear ownership and measurable outcomes. You will work closely with internal teams, external partners, and one direct report to ensure marketplace operations are efficient, compliant, and positioned for steady growth. Key ResponsibilitiesAmazon Marketplace Operations Own day-to-day Amazon Seller Central operations, including catalog health, listings, compliance, and expansion Create, maintain, and optimize A+ Content and Amazon Brand Store content in alignment with brand guidelines Support product launches and ongoing catalog enhancements Monitor, troubleshoot, and resolve listing issues, suppressions, and policy flags Manage catalog updates at scale, including bulk uploads and listing audits where appropriate Advertising & Performance Act as the primary point of contact for our Amazon advertising agency Lead regular performance reviews, align on priorities, and ensure timely execution Monitor advertising performance and proactively identify opportunities or risks Reporting, Inventory & Pricing Coordination Manage Amazon reporting, payouts, fees, and basic accounting reconciliation Maintain clear, reliable performance reporting for revenue and profitability Coordinate inventory availability and address operational issues tied to stock levels (e.g., suppressions, stranded inventory) Support pricing hygiene and promotional coordination in partnership with internal teams Team & Process Oversee and support team members responsible for listings and supporting marketing and business operations Document processes and workflows to ensure consistency, continuity, and scalability Marketplace Expansion Support the launch and ongoing operation of additional marketplaces over time (e.g., eBay, Walmart) Qualifications Hands-on experience managing Amazon Seller Central Working knowledge of A+ Content, Amazon Brand Stores, and advertising workflows Strong organizational skills with high attention to detail Comfortable operating within marketplace rules, policies, and operational constraints Clear communicator who follows through and closes loops Lighthouse Publications Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $80k-128k yearly est. 4d ago
  • VP, Logistics & Customer Service

    Freshpet Inc. 4.4company rating

    Operations director job in Bethlehem, PA

    VICE PRESIDENT OF LOGISTICS AND CUSTOMER SERVICE The Vice President of Logistics and Customer Service is responsible for the development and execution of the overall logistics strategy inclusive of warehousing, transportation and fleet operations, as well as leading the Customer Service team in delivering exceptional customer service. Team leadership and development, infrastructure planning, and architecting effective supply chain business systems will all be essential areas of expertise. Short term focus will be leading the team and our suppliers in delivering world class and cost-effective service and driving collaboration across various business functions. As a critical business executive at a high growth CPG industry pioneer, this role will also ensure focus on building scalable and innovative solutions, managing external risk and driving transformational changes to enable growth while protecting profitability. This is an in-office position based in our Bethlehem, PA office, with periodic self-directed travel. PRIMARY RESPONSIBILITIES: Exemplify the Freshpet safety culture by leading through example Lead organizational design and development, recruiting & training for the Logistics and Customer Service Teams Mentor and coach team members in the accomplishment of their goals, responsibilities, and career development Build and maintain strong working partnerships internally and externally to provide visibility of emerging logistics issues, drive solutions and maximize collaboration Provide leadership and direction to the business as it relates to our logistics and customer service strategy Establish and execute against KPIs focused on driving operationally excellent business process execution, service improvement and effective total cost management Collaborate with internal resources, suppliers and 3PL business partners to enable functional, robust and highly efficient end-to-end supply chains Enable IT solutions to deliver durable and value-added innovations to the business to improve service and drive efficiencies Understand and stay abreast of macroeconomic, regulatory, and capacity trends which could impact the business. Take action to manage risk & harness opportunities Deliver and manage financial targets and budgets KEY ATTRIBUTES: Ability to expertly collaborate with and influence people of different levels inside/outside the company as a team, working toward common goals and objectives. Advanced leadership, relationship management, project management and financial management skills Simultaneously manage multiple projects while balancing short term vs. long term needs Extensive negotiation, conflict management, and problem-solving skills Emotional intelligence to take full responsibility for decisions and results even when all elements are not under individual direct control Self-starter with a strong sense of urgency and attention to detail Excellent verbal and written communication skills Extremely high standards of excellence with a quality-oriented mindset and unimpeachable integrity QUALIFICATIONS: Bachelor's degree in business, supply chain, operations management, or a related field MBA strongly preferred Minimum of 25 years of relevant logistics experience with at least 8 years of experience in an executive role overseeing logistics within the CPG industry Extensive experience in successful design and management of a temp-controlled, regulated food supply chain Expert knowledge of GMP controls and food safety program management
    $123k-177k yearly est. Auto-Apply 60d+ ago
  • Director, Regulatory Policy Research and Operations

    6084-Janssen Research & Development Legal Entity

    Operations director job in Columbia, NJ

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Communications & Corporate/External Affairs Job Sub Function: Government Affairs & Policy Job Category: People Leader All Job Posting Locations: Raritan, New Jersey, United States of America, Washington, District of Columbia, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at *******************/innovative-medicine Johnson & Johnson Innovative Medicine R&D is recruiting for a Director, Regulatory Policy Research and Operations. This position is a hybrid role and can be located in Raritan, NJ or Washington, D.C. The Director, Regulatory Policy Research and Operations will be accountable for leading and coordinating scientific research and intelligence activities for Global Regulatory Affairs (GRA) as part of the Global Regulatory Policy and Intelligence (GRPI) group. The role also supports functional governance and team management activities, partnering closely with the Head, GRPI. The Director will lead a small team and drive research efforts across GRPI advancing regulatory policy strategies supporting Johnson & Johnson Innovative Medicine. The work informs creation of policy approaches, helps with decision making, and advances our overall strategic approach. Key to that is collecting, analyzing, organizing, and presenting data about global regulatory programs, issues, and opportunities. This individual will serve on the GRPI Leadership Team, contributing to strategic planning and decision-making processes. Principal Responsibilities: Scientific Research Support: Lead, provide, and coordinate scientific research support for GRA and GRPI policy positions and initiatives. Utilize scientific and policy expertise to offer comprehensive research and policy support to GRPI leaders and policy leaders. Regulatory Intelligence Oversight: Oversee the regulatory intelligence function, ensuring that the team provides timely and relevant insights. Coordinate and manage training programs related to regulatory intelligence. Research Coordination: Conduct or coordinate research for various outputs including publications, presentations, and policy positions. Ensure research activities align with organizational goals and regulatory requirements. Policy Team Support: Support the policy team's coverage of trade association policy activities and other external policy groups as needed, ensuring alignment with company objectives. Policy Tools and Strategies: Create and implement tools and strategies to develop and align policy priorities, strategic plans, and other policy documents. Commenting Program Coordination: Manage GRPI efforts related to commenting programs, developing and submitting company perspectives on health authority documents and global initiatives. Governance: Support the Head GRPI with functional governance activities including strategy and goal setting, resource management, capability building, and overall team engagement. Website and Tools Management: Oversee the GRPI website and related tools, ensuring they are up-to-date and effectively support GRPI activities. Manage meeting logistics and communication activities. Project Management: Provide project management, process, and change leadership for GRPI-driven initiatives. Team Supervision: Supervise a small team responsible for regulatory intelligence, communications, and operational support for GRPI. Functional Leadership: Serve as a member of the GRPI Leadership Team (LT), contributing to strategic planning and decision-making processes. Cross-Functional Collaboration: Work with cross-functional leaders and partners to advance policy initiatives, ensuring coordination and alignment across the organization. Qualifications: A minimum of a Bachelor's degree in a scientific or technical discipline is required. An advanced degree (Master's, PharmD, Ph.D.) in a scientific or technical discipline is preferred. A minimum of 10 years of experience in the pharmaceutical industry or Contract Research Organization (CRO) is required. A minimum of 4 years of experience in Regulatory Affairs or with Regulatory Policy is required. A minimum of 4 years of direct people management experience is required. Experience working at a major health authority (e.g., FDA) is preferred. Solid understanding of the global regulatory environment, including the U.S., European Union and Asia Pacific, is preferred. Understanding of global regulatory systems is preferred. Knowledge of healthcare policy landscapes is preferred. Experience with digital health and/or artificial intelligence (AI) is preferred. Strong computer skills, with the ability to work with programs such as Smartsheet and SharePoint, required. Must have excellent oral and written communication skills. Must have strong negotiation and stakeholder management skills. The ability to lead cross-functional initiatives and influence decision-making in a matrixed organization. This position will require minimal travel. The anticipated base pay range for this position in U.S. locations is $150,000 to $258,750. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/ performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year For additional general information on company benefits, please go to: ********************************************* The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. This job posting is anticipated to close on January 28, 2026. The Company may however extend this time-period, in which case the posting will remain available on *************************** to accept additional applications. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. #LI-Hybrid Required Skills: Preferred Skills: Advocacy Communications, Budget Management, Coaching, Corporate Communications Strategy, Corporate Management, Developing Others, Government Relations, Inclusive Leadership, Leadership, Negotiation, Organizational Communications, Public Affairs, Regulatory Development, Regulatory Environment, Relationship Building, Representing, Resource Planning, Stakeholder Engagement The anticipated base pay range for this position is : $150,000.00 - $258,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: - *********************************************
    $150k-258.8k yearly Auto-Apply 6d ago
  • Director, Manufacturing Operations

    QuVa Pharma 4.5company rating

    Operations director job in Bloomsbury, NJ

    Our Director, Manufacturing Operations plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include overseeing the support of site and company-wide objectives through the reporting of department Key Performance Indicators (KPI). Meeting quality, safety, delivery, and productivity objectives. Ensures people and processes comply with current Good Manufacturing Practices and company procedures. The Director, Manufacturing Operations, is also responsible for: * The support of site and company-wide objectives through the reporting of department Key Performance Indicators * Ensuring people and processes comply with current Good Manufacturing Practices and company procedures * Modifies department standard operating procedures and executes change controls to support business and quality objectives * Establishes and maintains cooperative cross-functional relationships with peers in Quality, Operations, Technical Support, Pharmacy Services, Research & Development, and Supply Chain to meet site and corporate objectives What the Director, Manufacturing Operations Does Each Day: * Direct and plan the overall company's pharmaceutical production operations * Runs operation to meet or exceed delivery performance and customer service objectives * Establish and ensure that cGMP compliant policies, processes, procedures and best practices are developed and consistently executed across the manufacturing operations and provide support and guidance on policy related matters * Counsels and develops colleagues for efficient performance; provides constructive feedback; creates an atmosphere of team effort and open communication * Ensure that all production areas have the processes, equipment, and adequately trained staff to support the continuing growth goals of the company and meet customer demand * Troubleshoots and resolves issues impending deliverables; proactively demonstrates the ownership to achieve * Maintain and report key performance indictors and escalate any identified risks to permit timeliness to remain contiguous * Maintain a contemporaneous working knowledge in cGMP requirements * Other duties that may reasonably be assigned from time to time by the company * This is a security-sensitive position as the incumbent works with controlled substances and therefore will be subject to periodic drug screen per company policy * Consistently promote and support best practices involving work methods (lean methodology), technology, and operational systems in order to remain innovative and to maintain and/or increase quality of production methods and final product quality * Provide leadership and direction to team to assure consistently high levels of performance in pharmaceutical operations * Lead employees to meet the organization's expectations for safety, quality and productivity goals * Manage the overall operational, budgetary, and financial responsibilities and activities of the manufacturing operations departments * Provide input towards the selection, hiring and placement of personnel within the departments as needed * Actively participate in performance evaluations * Other duties as assigned Our Most Successful Director, Manufacturing Operations: * Has outstanding written, oral communication skills * Can organize large volumes of data * Is experienced in pharmaceutical manufacturing especially sterile injectable * Manages multiple, parallel projects * Is an expert in Pharmaceutical manufacturing Minimum Requirements for this Role: * BA/BS Degree in Business, Science or related field or significant experience * 5 years' experience in managing a cGMP manufacturing plant operation required * 7-10 years of related experience in cGMP/FDA regulated industry (CFR 201 & 211 emphasis on FDA guidance for industry aseptic processing preferred) * Demonstrated experience and leadership in cGMP compliance audits and inspections required * Demonstrated knowledge of lean manufacturing and metric concepts preferred * Demonstrated ability to increase others knowledge of cGMP regulations and guidance preferred * Proficient in computer skills. (e.g. Microsoft Office suite: Visio, ERP systems, MS Project) Benefits of Working at Quva: * Comprehensive health and wellness benefits including medical, dental and vision * 401k retirement program with company match * A minimum of 25 paid days off plus 8 paid holidays per year * National, industry-leading high growth company with future career advancement opportunities * The base compensation for this role is estimated to be within the range described below. The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions * Range: $163,764 - $225,175 Annually * This role is also eligible for an annual incentive bonus, subject to program terms and guidelines About Quva: Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma's multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva's overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is "at will." California Consumer Privacy Act (CCPA) Notice for Applicants and Employees
    $163.8k-225.2k yearly 32d ago
  • Regional Manager

    Waterco of The Central States, Inc.

    Operations director job in Brodheadsville, PA

    Job Description Description: Culligan is seeking an experienced Regional Manager to oversee our business operations and Store Branches in the Northeast South region. The Regional Manager is responsible for leading and managing daily operations through general managers to deliver best in class employee and customer facing metrics/experience and achieve business goals and maximize profitability. As Regional Manager your duties also include guiding/growing staff in your region, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational/financial performance. To be successful as a Regional Manager, you should be able to set a vision/strategy for your region, lead/manage/grow other leaders/branch managers, have customer centric mindset, excellent problem-solving/decision-making and teaching/coaching skills to drive continuously improving operational performance and top and bottom-line results. Responsible for top and bottom-line growth strategy and results. Specific Job Function: Set multiyear vision/budget and tactical execution plan for the region, aligned with BU vision, supported by visibly managed KPIs through strong collaboration/sense of ownership with General Managers Adhere to and enforce all company safety guidelines Recruit, train, and support General Managers through talent management efforts. Evaluate and develop team members to ensure future needs of the business are met from a talent perspective with effective leaders in place and strong succession planning. Foster a team culture by empowering recognizing and motivating branch personnel focused on best-in-class employee experience Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction Support resolution of escalated customer issues, incident reports, and legal actions. Identify, design and lead major strategic initiatives for the region and provide strategic analysis to drive improved decision making. Work directly with the Leadership team and GMs on identifying and resolving significant business issues. Support/Collaborate with Sales team and General Managers to maximize all revenue streams for the region while developing and implementing business, marketing, and advertising plans. Drive operational efficiency and cost control measures to achieve business results including revenue and EBITDA targets for assigned region. Drive/oversee/coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing/learning and implementing region relevant best practices Manage internal and external stakeholder relations and negotiate contracts. Ensure products and services comply with regulatory and quality standards. Ensure company standards and procedures are followed. Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances. Ensure effective communication through the region Analyze data and put together strategic plans to help improve all areas of your region At least 60% travel to branches across region. Quarterly travel to Illinois Corporate location Complete other ad-hoc tasks as assigned Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Customer Focus Time Management Organization and Planning Problem Solving Teaching/Coaching Strategic Planning Team Player Analytical Judgement/Decision Making Negotiation Integrity Detail Oriented Leadership/Delegation Resourcefulness Talent Management Sales Management Accountability Profit Generation Ability Qualifications: Bachelor's degree in business administration, management, or a similar field. 10+ years of overall management and leadership experience. 5+ years of managing a field team of managers 5+ years of dealer/distributed business and experience in a field service industry is a plus Water Treatment or Field Service Industry experience required Experience in strategy deployment process in multi branch environment and utilizing structured problem solving/project management tools/processes is a plus Proficiency in Microsoft Office, with CRM systems, and project management tools. Excellent communication skills, both verbal and written. Excellent leadership and decision-making skills. Ability to multitask and work efficiently under pressure. Strong analytical and problem-solving skills. Sales and Profit Management skills Ability to build strong teams Set winning culture for the region Competitive and aggressive Comfortable traveling to locations to work with branch management to develop and better execute plans that will generate significantly improved results in a reasonable amount of time Target Salary Range: $185,000 - $235,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
    $185k-235k yearly 15d ago
  • Laboratory Operations Manager OR Lab Manager in Pennsylvania

    K.A. Recruiting

    Operations director job in Allentown, PA

    Affordable cost of living below the national average with affordable housing. Offers a balance of urban and rural benefits Close proximity to Philadelphia, Harrisburg and Allentown Position Highlights: Award Winning Hospital offers a wide variety of acute care and outpatient services Hospital is part of a growing health system Monday through Friday, Day Shift position Reports to Laboratory Director Requirements: Bachelor's degree or Master's degree preferred. ASCP certification (or equivalent) required Must have at least 5 years of laboratory experience including previous supervisory experience Offering highly competitive compensation and benefits packages! Benefits vary from facility to facility but all include health, dental and vision benefits; generous PTO and holiday packages; Life Insurance; retirement benefits; educational benefits and/or relocation assistance or sign on bonuses! Interested in learning more? Contact Andrea at andrea@ka-recruiting.com or call/text 617-746--2745. ACC 25131861
    $65k-119k yearly est. 26d ago
  • Vice President of Operations

    Seakeeper Inc.

    Operations director job in Leesport, PA

    WHAT YOU'LL DO As the global leader of marine motion control, we are on a mission to create transformational products that allow people to make the most of their time on the water. As the Vice President of Operations you'll lead the teams responsible for all manufacturing operations that lead to the creation of our transformational products, ensuring our quality standards are not just met but continue to grow. You'll make an immediate impact at Seakeeper and support our growth by: Strategic Leadership & Operational Excellence Developing and executing a manufacturing strategy aligned with company objectives Optimizing the production processes using lean manufacturing and automation Overseeing facility management, ensuring optimal layouts, equipment utilization, and workforce efficiency Ensuring compliance with safety, environmental, and industry regulations Building, mentoring, and leading high-performing teams in manufacturing, engineering, and quality Establishing clear performance goals and providing training and resources to drive success Manufacturing Engineering & Process Innovation Leading and developing Manufacturing Engineering to drive process improvements, automation, and equipment optimization Implementing new manufacturing technologies to improve efficiency and scalability Quality & Compliance Elevating our quality standards to new heights because we believe there is always room for continuous evolution and improvement, and we'd love to have someone with us to guide us along the way Overseeing process audits, corrective action plans, and compliance efforts both in-house and at vendor Continuous Improvement & Innovation Leading lean manufacturing and Six Sigma initiatives to reduce waste and improve productivity Staying ahead of industry trends and integrating best practices Using data-driven decision-making to optimize performance and drive innovation Continuously assessing and refining the make vs. buy strategy New Product Introduction Ensuring manufacturability and scalability of new product designs Collaborating with Engineering to develop and execute a seamless product handoff process, including pilot builds and process validation Identifying and mitigate risks associated with transitioning new products to full-scale manufacturing, including management of end-of-life builds and discontinued product inventory Financial & Capital Project Management Managing manufacturing budgets, including capital expenditures and operational costs Overseeing capital investment projects, ensuring alignment with business priorities Aligning inventory levels of both finished product and raw goods to meet strategic goals Identifying and executing cost-saving initiatives while maintaining efficiency and quality WHAT YOU NEED TO SUCCEED Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things you'll need to succeed. MUST-HAVES Bachelor's degree in a related field Proven multi-vertical leader with 10+ years of experience in at least one, preferably more, of the following areas: Manufacturing Operations Manufacturing Engineering Quality Procurement or Supply Chain Strong financial acumen with experience managing budgets and capital projects Exceptional strategic planning, leadership, and communication skills A hands-on leader who isn't afraid to roll their sleeves up and get their hands dirty who also actively empowers their teams to run autonomously Ferocious attention to detail and “won't take no for an answer” attitude Be professional, responsive, resourceful, flexible and well-organized Superior time management, multitasking, organizational, and prioritization skills Strong command of Microsoft Office products Be results driven and of unquestionable integrity NICE-TO-HAVES Demonstrated experience scaling an organization, ideally in a manufacturing or production role An interest or passion for boating and the marine industry Strong analytical skills with the ability to interpret data, identify trends, and drive data-informed decision-making Advanced degree in either business, engineering, or manufacturing/quality MORE DETAILS YOU'LL WANT TO KNOW On-the-job training will be provided (we will help you become the Seakeeper expert!) You'll be based in our Leesport, PA facility full-time, with up to 25% travel to our other locations (Charlotte, North Carolina and Fort Myers, Florida) or industry events and meetings You'll report to the President & CEO WHY YOU'LL LOVE IT HERE It's true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks! We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, you're empowered to speak up! Fast-paced and hands-on don't even begin to describe what you'll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it! WHO WE ARE 71% of our Earth is covered by water and we want everyone to make the most of it. That's why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyrostabilization technology, which eliminates up to 90% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the water…and we are just getting started! We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company. Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you! Sign up to receive email updates about Seakeeper's current open job opportunities: ***************************** Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.
    $133k-223k yearly est. 60d+ ago
  • Director of Hospitality & Retail Revenue Operations

    Scandinavian Tobacco Group 4.3company rating

    Operations director job in Bethlehem, PA

    If you are currently working in STG, please click on Emloyee Login to apply to our internal positions Apply now 1/13/26 Bethlehem, Pennsylvania, 18015, Director of Hospitality & Retail Revenue Operations ABOUT THE ROLE The Director of Hospitality & Retail Revenue Operations is responsible for driving financial success through creating, maintaining, and continually improving the operations, platforms and intelligence that support our Retail Store teams. The Director will work with Operations, Marketing, BI, and Finance, ensuring revenue optimization through national and localized sales initiatives, event planning, vendor programs and store operational excellence. journey, from lead generation to revenue recognition. The Director is a pivotal partner in helping our store teams achieve their revenue goals. WHAT WILL YOU BE RESPONSIBLE FOR? Strategic Vision & Strategy: Own the vision and strategy for our Revenue growth while collaborating closely with store operations leadership to align toward that vision Strategic Roadmap & Initiatives: Own and drive our Revenue growth roadmap across Store Operations teams, using well-aligned strategic initiatives to optimize organic revenue growth Customer-Centric & Product-Oriented Revenue Operations: Foster a customer-centric, product-oriented culture. Store Operations Support & Enablement: Establish responsive and support-oriented Operations teams that improve business operational processes and enable business teams with training, support, configuration, and administration of enterprise systems Operations Intelligence: Work with Finance, BI and store leadership to identify, prioritize, and manage our roadmap of dashboards, metrics, and KPIs that enable data-driven insights and data-oriented management and tracking of our business Customer Understanding: Deeply understand store team needs and ensure our RevOps roadmap is focused on driving the most critical and impactful work for those teams Industry Trends and Innovation: Stay abreast of industry trends, emerging technologies, and best practices in revenue operations and revenue management to drive innovation and competitive advantage Culture Building: Support the vision and values of the company through role-modeling and encouraging desired behaviors. Foster a culture of collaboration, accountability, and continuous improvement collaborating directly with store teams, Marketing, Finance, and BI Company Initiatives: Participate in various company initiatives and projects as requested Oversee learning activities, curriculum, and resources while maintaining detailed records of the same Manage quarterly and annual training budgets Develop operational standards in collaboration with other Retail Division leaders and incorporate new content into Training Infrastructure. Assist the Division with the creation of individual Development and Career Plans. Work cross functionally with Human Resources and other internal partners to develop retail specific best practices and tools for employee recruiting, onboarding, retention, and performance management. Implement coaching sessions and mentorship programs to establish a culture of continuous learning Recommend new training methods (including e-learning courses and game-based platforms) KNOWLEDGE SKILLS & ABILITIES: Bachelor's degree required; Master's degree preferred Excellent communication and leadership skills Minimum 5 years of multi-unit experience in a retail, restaurant, or hospitality environment Outstanding leadership skills with the ability to mentor and lead by example Successful track record in increasing sales, driving profits and meeting company goals Strong merchandising and operational skills Alcohol Beverage experience preferred Strong analytical, planning, interpersonal and problem-solving skills with a working knowledge of profit and loss statements Proven ability to network, recruit, train, develop and promote quality people Energetic, results-oriented, and competitive with a drive to succeed Ability to travel to stores WHAT'S IN AN OFFER? As a colleague at Scandinavian Tobacco Group, you will receive a comprehensive compensation package as a generous benefits package. Comprehensive Health Care, Vision & Dental Plan Flexible Spending Account Disability Plans Basic & Supplemental Life Insurance Additional Supplemental Benefits Paid Vacation, Paid Time Off (PTO) days, Holidays 401(k) Retirement Saving Plan including a generous Company match * Please be informed that this Direct Search is conducted exclusively by the Scandinavian Tobacco Group. We do not accept applications from agencies, and we will not provide compensation for unsolicited CVs. This position does not offer Visa sponsorship. Candidates must have valid work authorization in the United States and only qualified candidates will be contacted. If you are currently working in STG, please click on Emloyee Login to apply to our internal positions Apply now
    $82k-143k yearly est. 8d ago
  • Group Exercise Area Director

    Maxx Fitness Clubs

    Operations director job in Quakertown, PA

    Group Exercise Director Primary Qualifications: Very positive and energetic personality A passion for group exercise classes - Zumba, Les Mills, Cycling Great communicator and work hand in hand with all group exercise staff and in addition to the club manager. Excellent communication, time management, organization skills Position Responsibilities Oversee the entire group exercise schedule Communicate with the instructors Track and increase class attendance weekly and monthly Create a sub-list of instructors to cover classes from being canceled Ensure classes do not get canceled and all instructors arrive at all classes on time. Keep an updated listing of instructors certification certificates Spend 5-10 hours weekly in the club asking members to evaluate classes and gain feedback also meeting with the club manager. Be reachable and available from other instructors with questions and emergencies Be exclusive to Maxx Fitness Clubzz Build a network of area instructors and look to create the best class schedules to create raving fans! The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties, and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies, and/or personnel changes. Location Address: MAXX FITNESS RICHLAND CROSSINGS 223 N. WEST END BOULEVARD, QUAKERTOWN, PA 18951 We look forward to meeting you, Maxx Fitness Management Job Posted by ApplicantPro
    $82k-151k yearly est. 1d ago
  • Area Director

    Neurabilities

    Operations director job in Bethlehem, PA

    Job DescriptionSalary: Join our dynamic team of professionals as a full time, Area Director overseeing multiple of our locations! These Pennsylvania locations include Allentown, Bethlehem, Wyomissing, and Hatboro. The Area Director oversees a defined group of ABA Practice Managers across multiple locations. This role is accountable for regional operational performance, leadership development, and execution of company growth initiatives. The Area Director ensures consistency, scalability, and excellence across sites by coaching Practice Managers, driving KPI performance, and partnering closely with Clinical Leadership, Talent, and Finance to support high quality care delivery and sustainable growth. Essential Job Functions Leadership and Management Directly supervise, coach, and support multiple ABA Practice Managers in day-to-day operational leadership. Set clear performance expectations and hold Practice Managers accountable to operational, financial, and people metrics. Conduct regular one-on-one performance reviews, and development planning for Practice Managers. Serve as an escalation point for complex operational, staffing, and performance issues at the site level. Provide interim Practice Manager coverage during vacancies to ensure continuity of operations. Model and reinforce NeurAbilities core values and leadership behaviors across assigned locations. Regional Operations Oversight Own regional performance across census, billed clinical hours, staff productivity, cancellations, and retention. Review weekly site dashboards and lead regional performance reviews with Practice Managers. Identify trends, risks, and opportunities across sites and deploy corrective action plans. Ensure consistency in operational processes, workflows, and policy adherence across locations. Partner with Senior Director, ABA Operations, to support enterprise initiatives and operational priorities. Staffing and Workforce Strategy Oversee regional staffing strategy in partnership with Talent Acquisition and Clinical Leadership. Support Practice Managers in forecasting staffing needs and executing hiring plans. Monitor onboarding effectiveness, early tenure performance, and turnover trends. Coach Practice Managers on workforce engagement, accountability, and retention strategies. Financial and Growth Accountability Partner with Finance and Operations Leadership to support budget adherence and financial performance through monitoring of productivity, staffing levels, and utilization. Translate organizational growth targets into site level execution plans. Support Practice Managers in community outreach strategies and local market growth efforts. Ensure sites are positioned to scale responsibly while maintaining quality and compliance. Compliance and Quality Support Ensure all assigned sites comply with company policies, HIPAA requirements, and state regulations. Support Practice Managers and Clinical Leaders in addressing audits, incidents, and compliance concerns. Implement corrective actions and support quality improvement initiatives. Promote operational Required Qualifications, Education, and Experience Bachelors degree in Business, Healthcare Administration, Public Health, or related field required. 5 plus years of progressive operations leadership experience, preferably in healthcare or behavioral health. 3 plus years of multi-site or people leadership experience. Demonstrated success leading leaders and driving performance through others. Strong financial, operational, and data driven decision making skills. Experience supervising and developing leaders. Strong written and oral communication skills along with strong interpersonal skills. A passion for building a positive culture and systems. Required Knowledge, Skills, and Abilities Strong understanding of ABA or healthcare operational workflows and performance metrics. Proven ability to coach, influence, and develop leaders. Ability to synthesize data across multiple locations and translate insights into action. High level of professionalism, discretion, and confidentiality. Excellent communication and relationship building skills across disciplines. Ability to balance strategic priorities with hands-on operational support. Knowledge of payer-specific requirements and processes for authorizations and billing Ability to drive and lead practices while adhering to requirements of the state and manage care organizations. Ability to provide constructive feedback and maintain healthy, productive working relationships. Ability to analyze data and summarize progress across multiple clinics. Strong time-management skills along with flexibility and the ability to prioritize. Demonstrated attention to detail and strong written communication skills. Working Conditions: Local travel (75% estimated) during business hours. Travel is typically local during the business day between the hours of 7am and 7pm, depending upon assigned caseload, but can also extend overnight based on the destination and needs of the business. This job operates in a clinic, home, or school environment and routinely uses standard office equipment such as a computer/tablet and phone. Ability to lift 50 lbs. and perform tasks involving verbal communication and physical activity, which may include prolonged periods of walking, running, standing, bending, kneeling, squatting, climbing, and stooping. About Us: NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually. NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law. Apply now and take the first step toward a rewarding career with us!
    $83k-151k yearly est. 2d ago
  • Senior Project Manager, Operations

    GXO Logistics Inc.

    Operations director job in Bethlehem, PA

    Continue to Grow with GXO. At GXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make GXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. 1st Shift, Monday - Friday, must be flexible on hours. This position is an on site role. Logistics done differently. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. As the Senior Project Manager, Operations, you will play a key role in contributing to the operational efficiency and financial success of the company through effective planning, execution, resource management and delivery of projects on time and on budget. If you're ready to grow your career, we have an opportunity for you at GXO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: * Manage assigned local and/or remote staff, including mentoring and training, resolving issues/problems and ensuring staff matches the requirements of the client's service levels * Serve as a development and educational resource for team members; provide opportunities for team members so they can continue to grow, develop and earn recognition * Set defined expectations for performance and ensure team members achieve or exceed those expectations * Create a collaborative, enjoyable work environment that is conducive to effective creative thinking * Act as the primary project management leader for new business pursuits from sales to startup * Directly manage milestones, project workflows and resourcing for assigned projects/clients * Define key skills, training and development paths for the team * Document and present the status updates to GXO leadership and client * Drive projects and action owners towards on-time project completion What you need to succeed at GXO: At a minimum, you'll need: * Bachelor's degree or equivalent related work or military experience * 2 years of management experience in the Project Management Office (PMO) function * Experience working with remote teams (onsite/offshore setup) * Experience in staff management and development * Microsoft Office experience (PowerPoint, Excel, Project, etc.) * Availability to work a variety of shifts including days, evenings and weekends It'd be great if you also have: * Experience in a transportation, supply chain, logistics, distribution or manufacturing environment * Strong understanding of professional services economics, and experience with change management processes * Experience working with cross-functional teams * Ability to multitask and conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities Be part of something big. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $74k-100k yearly est. 12d ago
  • Investment Operations Project Manager

    SEI 4.4company rating

    Operations director job in Ancient Oaks, PA

    At SEI we value our employees and believe in driving growth through change. Part of building brave futures is making a concerted effort to develop and challenge our employees to achieve their goals through internal job mobility. The Investment Operations Project Manager oversees projects supporting Mutual Fund, Hedge Fund, and Private Equity Fund operations, including Collective and Common Funds domiciled in the U.S., Canada, Ireland (UCITS) and UK. Responsibilities include managing initiatives related to operational efficiency, product implementations, and regulatory compliance, ensuring timely delivery within scope and adherence to all applicable regulatory and internal governance standards. What you will do: Project Planning & Execution * Define project scope, objectives, timelines, and deliverables for fund initiatives. * Develop detailed project plans, including resource allocation and risk management strategies. * Coordinate cross-functional teams (Investment Management, Compliance, Operations, Technology) for seamless execution. * Oversee transitions such as manager changes, fund launches, and terminations. Communication & Stakeholder Management * Serve as the primary liaison between internal teams, external service providers, and sub-advisors. * Communicate project status, risks, and milestones to senior leadership and stakeholders. Risk & Quality Management * Proactively identify risks and develop mitigation strategies. * Resolve project-related issues promptly to avoid delays or compliance breaches. * Identify process gaps and implement solutions to improve fund operations and client servicing. What we need from you: * Bachelor's degree in Finance, Business Administration, or related field; MBA or PMP certification preferred. * 5-7 years of experience in mutual fund operations, investment management, or financial services project management. * Strong understanding of mutual fund structures, regulatory frameworks, and operational workflows. * Excellent communication, leadership, and organizational skills. * Proficiency in project management tools (MS Project, Jira) and financial systems. What we would like from you: * Detail-oriented with a strong focus on operations, compliance and risk management. * Ability to manage multiple projects simultaneously. * Proactive solutions-oriented mindset who leads through influence, collaboration and trust. * Strong critical thinking skills to assess risks, solve complex challenges and make informed decisions. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
    $68k-96k yearly est. 6d ago
  • Investment Operations Project Manager

    Sei Global Services 4.9company rating

    Operations director job in Ancient Oaks, PA

    The Investment Operations Project Manager oversees projects supporting Mutual Fund, Hedge Fund, and Private Equity Fund operations, including Collective and Common Funds domiciled in the U.S., Canada, Ireland (UCITS) and UK. Responsibilities include managing initiatives related to operational efficiency, product implementations, and regulatory compliance, ensuring timely delivery within scope and adherence to all applicable regulatory and internal governance standards. What you will do: Project Planning & Execution Define project scope, objectives, timelines, and deliverables for fund initiatives. Develop detailed project plans, including resource allocation and risk management strategies. Coordinate cross-functional teams (Investment Management, Compliance, Operations, Technology) for seamless execution. Oversee transitions such as manager changes, fund launches, and terminations. Communication & Stakeholder Management Serve as the primary liaison between internal teams, external service providers, and sub-advisors. Communicate project status, risks, and milestones to senior leadership and stakeholders. Risk & Quality Management Proactively identify risks and develop mitigation strategies. Resolve project-related issues promptly to avoid delays or compliance breaches. Identify process gaps and implement solutions to improve fund operations and client servicing. What we need from you: Bachelor's degree in Finance, Business Administration, or related field; MBA or PMP certification preferred. 5-7 years of experience in mutual fund operations, investment management, or financial services project management. Strong understanding of mutual fund structures, regulatory frameworks, and operational workflows. Excellent communication, leadership, and organizational skills. Proficiency in project management tools (MS Project, Jira) and financial systems. What we would like from you: Detail-oriented with a strong focus on operations, compliance and risk management. Ability to manage multiple projects simultaneously. Proactive solutions-oriented mindset who leads through influence, collaboration and trust. Strong critical thinking skills to assess risks, solve complex challenges and make informed decisions. SEI's competitive advantage: To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about. Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more. We are a technology and asset management company delivering on our promise of building brave futures (SM)-for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we're (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
    $80k-101k yearly est. Auto-Apply 7d ago
  • Office Manager: Sales, Customer Experience, and Employee Operations

    Lawn Doctor 4.3company rating

    Operations director job in Stroudsburg, PA

    Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working. This position requires strong attention to detail. The Office Manager serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Manage daily activities of Customer Service Representatives If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits. Compensation: $18.00 - $25.00 per hour Our Franchisees Need People Like You Here at Lawn Doctor, we have a very simple approach to our work-be safe, have fun, and change the world one lawn at a time. It's the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry. Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you're an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated. Since each of our franchises is locally owned, you'll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you. We appreciate your interest and hope to have you on board a local franchise team as soon as possible. * All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
    $18-25 hourly Auto-Apply 42d ago
  • Office Manager: Sales, Customer Experience, and Employee Operations

    Lawn Doctor of Stroudsburg-Bangor

    Operations director job in Stroudsburg, PA

    Job DescriptionLawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives We are looking for a motivated, self-starter who is goal-oriented and hard-working. This position requires strong attention to detail. The Office Manager serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager or in lawn care is desirable. The following is a representative list of duties and responsibilities associated with this position: Takes inbound call from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Sells services over the phone Maintains customer data records Manage daily activities of Customer Service Representatives If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer a competitive salary, commission and benefits.
    $34k-59k yearly est. 29d ago
  • Regional Manager

    Waterco of The Central States, Inc.

    Operations director job in Allentown, PA

    Job Description Description: Culligan is seeking an experienced Regional Manager to oversee our business operations and Store Branches in the Northeast South region. The Regional Manager is responsible for leading and managing daily operations through general managers to deliver best in class employee and customer facing metrics/experience and achieve business goals and maximize profitability. As Regional Manager your duties also include guiding/growing staff in your region, setting performance objectives, evaluating, ensuring regulatory and company standards are upheld, and optimizing operational/financial performance. To be successful as a Regional Manager, you should be able to set a vision/strategy for your region, lead/manage/grow other leaders/branch managers, have customer centric mindset, excellent problem-solving/decision-making and teaching/coaching skills to drive continuously improving operational performance and top and bottom-line results. Responsible for top and bottom-line growth strategy and results. Specific Job Function: Set multiyear vision/budget and tactical execution plan for the region, aligned with BU vision, supported by visibly managed KPIs through strong collaboration/sense of ownership with General Managers Adhere to and enforce all company safety guidelines Recruit, train, and support General Managers through talent management efforts. Evaluate and develop team members to ensure future needs of the business are met from a talent perspective with effective leaders in place and strong succession planning. Foster a team culture by empowering recognizing and motivating branch personnel focused on best-in-class employee experience Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction Support resolution of escalated customer issues, incident reports, and legal actions. Identify, design and lead major strategic initiatives for the region and provide strategic analysis to drive improved decision making. Work directly with the Leadership team and GMs on identifying and resolving significant business issues. Support/Collaborate with Sales team and General Managers to maximize all revenue streams for the region while developing and implementing business, marketing, and advertising plans. Drive operational efficiency and cost control measures to achieve business results including revenue and EBITDA targets for assigned region. Drive/oversee/coach problem solving and continuous improvement sessions with branch resources and/or Region/BU level resources while sharing/learning and implementing region relevant best practices Manage internal and external stakeholder relations and negotiate contracts. Ensure products and services comply with regulatory and quality standards. Ensure company standards and procedures are followed. Prepare and present monthly, quarterly, and annual statements, analyses, and reports of operations and finances. Ensure effective communication through the region Analyze data and put together strategic plans to help improve all areas of your region At least 60% travel to branches across region. Quarterly travel to Illinois Corporate location Complete other ad-hoc tasks as assigned Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Customer Focus Time Management Organization and Planning Problem Solving Teaching/Coaching Strategic Planning Team Player Analytical Judgement/Decision Making Negotiation Integrity Detail Oriented Leadership/Delegation Resourcefulness Talent Management Sales Management Accountability Profit Generation Ability Qualifications: Bachelor's degree in business administration, management, or a similar field. 10+ years of overall management and leadership experience. 5+ years of managing a field team of managers 5+ years of dealer/distributed business and experience in a field service industry is a plus Water Treatment or Field Service Industry experience required Experience in strategy deployment process in multi branch environment and utilizing structured problem solving/project management tools/processes is a plus Proficiency in Microsoft Office, with CRM systems, and project management tools. Excellent communication skills, both verbal and written. Excellent leadership and decision-making skills. Ability to multitask and work efficiently under pressure. Strong analytical and problem-solving skills. Sales and Profit Management skills Ability to build strong teams Set winning culture for the region Competitive and aggressive Comfortable traveling to locations to work with branch management to develop and better execute plans that will generate significantly improved results in a reasonable amount of time Target Salary Range: $185,000 - $235,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).
    $185k-235k yearly 15d ago
  • Group Exercise Area Director

    Maxx Fitness Clubs

    Operations director job in Allentown, PA

    About Maxx Fitness: Fitness can go beyond just a hobby to being a fulfilling and financially rewarding career. Working with a brand that is rapidly expanding is the best choice you can make. Maxx Fitness Clubzz is a luxury gym chain offering state-of-the-art equipment and affordable membership rates. Maxx strives to always deliver an excellent experience for members. You can take part in this success and play a role in each relationship that gets created. Best of all, there's no need to start from scratch. Realize your full potential as a manager by taking advantage of the MAXX playbook and fully integrated support with the backing of their expert corporate team. Founded in 2011 by health and fitness professionals hailing from a range of specialized backgrounds. Our experts enjoy working closely together with you to maximize your fitness goals, creating constantly evolving plans to challenge you in a fun, inspiring, and social environment. Each of our 25,000+ square foot locations hosts state-of-the-art cardio machines, a full lineup of classes and instructors, and features amenities like our smoothie bar and Kids Club. Unlike other low-cost gym franchises, Maxx Fitness Clubzz cuts no corners for their customers. One of the fastest-growing fitness franchises with locations already open in RI, PA, and OH shows why our offerings far exceed other gyms with comparable pricing plans. Membership fees start at only $10 and grant access to state-of-the-art cardio machines, comprehensive offerings of classes and instructors, and even smoothie bars, cinema cardio rooms, and Kids Clubs so parents can work out peacefully. Group Exercise Director Primary Qualifications: Very positive and energetic personality A passion for group exercise classes Great communicator and must work hand in hand with all group exercise staff and in addition to the club manager. Excellent communication, time management, organization skills 2-3 Years in the fitness industry required Position Responsibilities Oversee the entire group exercise schedule Communicate with the instructors Track class attendance weekly and monthly Create a sub-list of instructors to cover classes from being canceled Ensure classes do not get canceled and all instructors arrive at all classes on time. Keep an updated listing of instructors certification certificates Spend 5-10 hours weekly in the club asking members to evaluate classes and gain feedback also meeting with the club manager. Be reachable and available from other instructors with questions and emergencies Be exclusive to Maxx Fitness Clubzz Build a network of area instructors and look to create the best class schedules to create raving fans! The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies and/or personnel changes. Club Locations: Allentown, Trexlertown, Saucon Valley and Bethlehem We look forward to meeting you, Maxx Fitness Management Job Posted by ApplicantPro
    $82k-151k yearly est. 21d ago
  • Group Exercise Area Director

    Maxx Fitness Clubs

    Operations director job in Trexlertown, PA

    About Maxx Fitness: Fitness can go beyond just a hobby to being a fulfilling and financially rewarding career. Working with a brand that is rapidly expanding is the best choice you can make. Maxx Fitness Clubzz is a luxury gym chain offering state-of-the-art equipment and affordable membership rates. Maxx strives to always deliver an excellent experience for members. You can take part in this success and play a role in each relationship that gets created. Best of all, there's no need to start from scratch. Realize your full potential as a manager by taking advantage of the MAXX playbook and fully integrated support with the backing of their expert corporate team. Founded in 2011 by health and fitness professionals hailing from a range of specialized backgrounds. Our experts enjoy working closely together with you to maximize your fitness goals, creating constantly evolving plans to challenge you in a fun, inspiring, and social environment. Each of our 25,000+ square foot locations hosts state-of-the-art cardio machines, a full lineup of classes and instructors, and features amenities like our smoothie bar and Kids Club. Unlike other low-cost gym franchises, Maxx Fitness Clubzz cuts no corners for their customers. One of the fastest-growing fitness franchises with locations already open in RI, PA, and OH shows why our offerings far exceed other gyms with comparable pricing plans. Membership fees start at only $10 and grant access to state-of-the-art cardio machines, comprehensive offerings of classes and instructors, and even smoothie bars, cinema cardio rooms, and Kids Clubs so parents can work out peacefully. Group Exercise Director Primary Qualifications: Very positive and energetic personality A passion for group exercise classes Great communicator and must work hand in hand with all group exercise staff and in addition to the club manager. Excellent communication, time management, organization skills 2-3 Years in the fitness industry required Position Responsibilities Oversee the entire group exercise schedule Communicate with the instructors Track class attendance weekly and monthly Create a sub-list of instructors to cover classes from being canceled Ensure classes do not get canceled and all instructors arrive at all classes on time. Keep an updated listing of instructors certification certificates Spend 5-10 hours weekly in the club asking members to evaluate classes and gain feedback also meeting with the club manager. Be reachable and available from other instructors with questions and emergencies Be exclusive to Maxx Fitness Clubzz Build a network of area instructors and look to create the best class schedules to create raving fans! The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies and/or personnel changes. Club Locations: Allentown, Trexlertown, Saucon Valley and Bethlehem We look forward to meeting you, Maxx Fitness Management Job Posted by ApplicantPro
    $82k-150k yearly est. 21d ago

Learn more about operations director jobs

How much does an operations director earn in Lehigh, PA?

The average operations director in Lehigh, PA earns between $58,000 and $159,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Lehigh, PA

$96,000
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