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  • Director of Operations

    Host Pros LLC

    Operations director job in Cleveland, OH

    Host Pros is Northeast Ohio's #1 short-term rental management company, operating 80+ high-end vacation rentals and growing rapidly. We're known for our four core values: Don't Compete, Dominate • Always Be Curious • It's Never Just Business • Unreasonable Hospitality. We're looking for a strong, people-focused Director of Operations to lead our Cleaning, Maintenance, Guest Experience, QC/Onboarding, and field teams while ensuring exceptional experiences for guests and property owners. What You'll Do Lead and develop the Operations Team (cleaning, maintenance, guest experience, runners). Hold team members accountable and maintain a culture of ownership, clarity, and high expectations. Communicate proactively with clients; handle escalations with professionalism and calm. Ensure every property meets Host Pros' standards for quality, safety, and hospitality. Oversee turnovers, maintenance workflows, guest support, and property technology (locks, cameras, apps). Manage vendor relationships; recruit and evaluate teams and tradespeople. Anticipate issues before they happen (weather, seasonality, property quirks). Lead operational meetings and drive process improvements as we scale 50%+ in the next year. What Success Looks Like Review scores of 9.70+ across 80+ listings Smooth, predictable operations with minimal surprises Direct reports consistently hitting goals High client satisfaction and trust Strong team alignment with Host Pros values What We're Looking For Leadership & Communication Proven experience managing people in a fast-paced, service-focused environment Strong communicator; confident having hard conversations High emotional intelligence and calm under pressure Skills & Experience Operations, hospitality, STR, or property management experience preferred Strong problem-solver; comfortable making decisions independently Tech-savvy and quick to learn new platforms Basic knowledge of home systems (HVAC, plumbing, electrical) a plus Logistics Based in Northeast Ohio with reliable transportation Works Wednesday-Sunday; available for urgent issues Compensation & Benefits $70,000-$80,000 base salary Performance-based bonus Health, dental, vision insurance Paid time off
    $70k-80k yearly 1d ago
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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Operations director job in Cleveland, OH

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 3d ago
  • Operations Development Program (North Canton, Ohio, United States, 44720)

    Timken Co. (The 4.6company rating

    Operations director job in North Canton, OH

    What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. What is the Operations Development Program? The Operations Development Program (ODP) is a two-year program designed to provide thorough exposure to The Timken Company's manufacturing and manufacturing support functions to develop future leaders within the company. The program includes various professional development experiences and on-the-job training during each assignment. ODP participants are a part of a cohort that advance through the program to attend trainings, network, and collaborate with leadership throughout the year. Participants will be mentored, and have significant interaction with senior operations leaders throughout the company. The program consists of four assignments each six months in duration. The first two assignments will be in one plant location. Program participants will then relocate to a second plant location for their third and fourth assignments. After completion of the program, permanent assignments will be in one of our U.S. manufacturing facilities. The four assignment focus areas: * Supply chain * Continuous improvement/lean * Manufacturing/operations supervision * Quality advancement Education Requirements/Qualifications: * College graduate (December 2025 - May 2026 preferred). * Bachelor's in Mechanical Engineering, Bachelor's in Industrial and Systems Engineering, Bachelor's in Supply Chain Management, Bachelor's in Operations Management or related business or engineering degree. * Minimum cumulative GPA of 2.8 or above. * Manufacturing internships/co-ops preferred. * Leadership experience demonstrated in academic or extra-curricular activities, or during employment. * Ability to relocate. Possible placement locations: South Carolina, North Carolina, Illinois, Tennessee, New Hampshire, Ohio, or other. * Must be legally authorized to work in the United States without visa sponsorship. This position may require access to United States export controlled technical data ("CTD") and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US. All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
    $102k-135k yearly est. 17d ago
  • Site Operator I

    Kurtz Bros 3.9company rating

    Operations director job in Akron, OH

    KB BioEnergy is dedicated to protecting our environment for current and future generations by generating renewable energy using sustainable technology. KB BioEnergy operates and maintains the Akron Renewable Energy Facility, which is responsible for managing all of the wastewater solids from the City's Water Reclamation Facility. Our facility operates 24/7/365! The Plant Operator performs work throughout the plant for regular operations, regular and predictive maintenance, troubleshooting, analysis and repair of equipment and related components for a sludge pumping and treatment facility and biogas driven electrical generation systems. Essential Duties and Responsibilities Operate, monitor and maintain facility operations Operate various tools including hand tools, welders, pneumatic and electric tools Operate computers and CMMS to obtain work orders, place work orders, log work performed, and search for inventory parts Read and interpret blueprints and schematics Follow all KB BioEnergy safety guidelines and complete incident reports immediately when required Perform general housekeeping in the maintenance shop and throughout the facility Regular, consistent and punctual attendance is required Other duties may be assigned QualificationsEducation and/or Experience High school diploma or GED Certificate of completion from a 2-year mechanical training program or military experience preferred Minimum 2 years' experience in industrial setting Requirements Able to perform maintenance trades including electrical, machinist, rigging systems, welding, pipe fitting and fabrication, pumps and piping systems, gearbox and bearing maintenance, lubrication, mechanical maintenance, and hydraulic and pneumatic Ability to follow oral and written instructions Basic familiarity with diesel and gasoline engines Ability to multitask Ability to work independently and in a team environment Ability to learn new programs/software as needed Ability to work 3rd shift and holidays Candidates must submit to a pre-employment drug screen and background check Preferred Basic computer skills Able to operate heavy equipment Able to use or become familiar with testing equipment Physical Requirements: Ability to sit, stand, walk, use hands, reach with hands and arms, twist, bend, stoop, climb ladders, push, pull, shovel, pound, lift, talk, and hear Occasionally lift and/or move objects up to 50 pounds. Ability to wear personal protective equipment All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status. KB BioEnergy is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
    $75k-120k yearly est. Auto-Apply 60d+ ago
  • Operations Director

    Avon Protection 4.1company rating

    Operations director job in Cleveland, OH

    Job Title: Operations Director Business Unit: Team Wendy The Operations Director provides strategic and operational leadership for all manufacturing, facilities, and logistics activities across two Cleveland buildings. This role ensures day-to-day production output, facility reliability, and alignment with corporate priorities. The Operations Director drives operational excellence through Lean principles, SQDIP metrics, and a Safety-First culture, while fostering collaboration across value streams and support functions. This position is accountable for delivering customer commitments, supporting new product introductions (NPI), and ensuring compliance with DoD and quality standards. Direct Reports: Value Stream Leaders Senior Facilities Manager Production Manager Logistics & Warehouse Manager (across two buildings at CLE) Key Responsibilities Operational Leadership Key Responsibilities Set and execute Cleveland's operational strategy for plant operations, ensuring alignment in areas of safety, quality delivery, inventory, and performance. Lead day-to-day plant operations with a focus on efficiency, quality, and continuous improvement. Own end to end operational performance, managing KPIs across operational areas, ensuring targets are met or exceeded. Serve as a visible and engaged leader on the production floor, reinforcing standards, driving accountability, and fostering a culture of ownership, safety, and CI. HSE & Compliance HSE & Compliance Ensure full compliance with OSHA, NFPA, DoD, and other regulatory standards relevant to defense manufacturing. Promote a culture of safety, proactively identifying risks and implementing mitigation strategies. Champion employee training and development in all aspects of health, safety, and environmental responsibility. Security Management Security Management Accountable for physical security of the plant, including access control, surveillance systems, and coordination with defense-related compliance (e.g., ITAR, CMMC). Work closely with internal and external stakeholders to safeguard assets and intellectual property. Facilities & Maintenance Facilities & Maintenance Directly accountable for all facility maintenance and infrastructure projects to ensure optimal operation and longevity of plant assets. Ensure development and management of preventative maintenance programs and facility upgrades ensuring alignment with long-term operational goals and compliance standards. Hourly Workforce & Resource Planning Hourly Workforce & Resource Planning Establish and communicate strategy for the hourly workforce which optimizes productivity and efficiency. Collaborate with HR and Production leadership to support workforce planning, training, and engagement initiatives. Cross-Functional Collaboration Work closely with Engineering, Quality, Supply Chain, and Program Management teams to ensure operational readiness and support for NPI and existing production lines. Serve as a key voice in capital planning and investment decisions. Continuous Improvement & Lean Culture Champion Lean Manufacturing, Kaizen, and 5S practices across all operations. Promote structured problem-solving (5-Why, 8D) for critical issues, focusing on permanent corrective actions. Foster a culture of continuous improvement and employee engagement at all levels. People Development & Culture Build and develop a strong leadership bench to include managers, leads and supervisors, through intentional coaching, succession planning, and an accountability framework. Embed the TW #FIERCE culture into daily operations, reinforcing behaviors that support collaboration, accountability, and innovation. Mentor and develop leaders to create a high-performance, engaged workforce. Essential Skills Proven leadership in multi-site or complex manufacturing operations. Strong knowledge of Lean Manufacturing, Kaizen, and SQDIP performance management. Ability to manage cross-functional priorities and drive alignment across teams. Expertise in compliance (DoD, ITAR, CMMC, QCP) and structured problem-solving (5Y, 8D). Exceptional people development skills, with experience in training program design and succession planning. Excellent communication and decision-making skills under pressure. Qualifications & Experience Bachelor's degree in Engineering, Operations Management, or related field (Master's preferred). Proven experience leading operations for facilities with annual revenue exceeding $150M. 12+ years of progressive leadership experience in manufacturing operations, including multi-site or complex environments. Demonstrated success in driving operational excellence, continuous improvement, and SQDIP performance. Experience managing facilities, logistics, and production in a regulated environment (DoD, ITAR, CMMC). Familiarity with Quality Control Plans (QCP) and structured problem-solving methodologies (5Y, 8D). Ability to operate as part of the VP Operations leadership team, collaborating closely with NPI & Manufacturing Engineering Directors, Quality Leadership, CI Team, and remote Site Leaders. Strong financial acumen and ability to influence capital planning and investment decisions. Accountability Metrics SQDIP performance across all value streams. OEE improvement and downtime reduction. Scrap and cost reduction initiatives. Successful NPI launches without disruption. Compliance with DoD, ITAR, and QCP standards. Employee engagement, training completion, and succession readiness. Cultural adoption of TW #FIERCE principles. About Avon Technologies: We design and produce life-critical personal protection solutions for the world's militaries and first responders. With a portfolio that includes Chemical, Biological, Radiological, Nuclear (“CBRN”), protection. We do this through our two brands, Avon Technologies and Team Wendy. Our mission is to provide unparalleled protection for those who protect us, giving them the confidence to tackle challenging situations and helping them get home safe. At Avon Protection, we recognize that our success relies on the collective efforts of our talented team. As an organization, we welcome individuals who embody our #FIERCE company values - fearlessness, integrity, excellence, resilience, collaboration, and the ability to execute. We offer a comprehensive benefits package that includes the following: Flexible Schedule Generous paid time off Competitive Compensation Package Learning and Development Opportunities Bonus Plan Employee Stock Purchase Plan 401k Matching Tuition Reimbursement Program Mentorship Program Supplemental plans Company-paid life and AD&D Medical/Dental/Vision This is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the job requirements, management reserved the right to modify, add or remove duties from particular jobs and to assign other duties as necessary. Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens. To comply with these laws, and in conjunction with the review of candidates for those positions within Avon that may present access to export controlled technical data, Avon must assess employees' U.S. person status, as well as citizenship(s). The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at Avon's sole election. Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e.e. H1B status). The anticipated salary range for candidates who will work in Cleveland, OH is $140,000 to $180,000 Annually. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type and years of experience within the industry, education, etc. EOE, Including Vet/Disability
    $140k-180k yearly 60d+ ago
  • Vice President - Operations

    Presrite Corporation 4.2company rating

    Operations director job in Cleveland, OH

    Since 1971, Presrite Corporation has been providing world class forging solutions to our customers. We have three modern manufacturing plants plus a dedicated technical division for our engineering and die making capabilities, all centrally located in northeast Ohio. Press sizes range from 1,300 to 6,000 tons, forging approximately 125,000 tons of steel annually. Forgings we provide range from 2 to 300 pounds, all produced to the latest International quality standards. Our customers span many diverse markets: off-highway, agriculture, military, rail, oil and mining--just to name a few. Presrite has helped our world move uninterrupted, one forging at a time, for over 50 years. If you are looking for a leadership position in an innovative and industry leading company, we have a great opportunity for you. We are currently seeking qualified candidates to join our Executive team! SUMMARY: Reporting directly to the CEO, the Vice President - Operations will be the operational leader for the company, responsible for creating and implementing strategies that optimize Presrite's manufacturing processes, delivering operational excellence and financial efficiency. Specifically, the Vice President, Operations will implement the proper manufacturing operational controls, as well as the necessary reporting procedures. By focusing on safety, quality, delivery, cost, and sustainability, this position ensures alignment with business goals and long-term strategic plans. A successful candidate will bring a proven track record to ensure that Presrite achieves and exceeds customer expectations while maximizing financial returns to its stakeholders. Additionally, this role will establish an organizational structure that supports these initiatives by placing the best people in the right roles. To achieve Presrite's objectives, the Vice President, Operations will foster an environment of collaboration, innovation, sense of urgency, personal accountability, follow-through, engagement, and empowerment. Requirements MAJOR JOB RESPONSIBILITIES (not all inclusive) · Ensure the highest commitment to safety; drive productivity and efficiencies through the implementation of continuous improvement processes and initiatives. · Provide day-to-day leadership and management across the manufacturing locations. · Responsible for driving the operations to surpass business objectives and performance to budget; metrics driven - efficiency, productivity, OEE, etc. · Responsible for the measurement and effectiveness of all operations processes, and specifically provide timely, accurate, and operational metric reports on all items related to manufacturing and supply chain management. · Collaborate with the management team to develop and implement plans for manufacturing and supply chain infrastructure of systems, processes, and personnel designed to accommodate the rapid growth and efficiencies throughout the organization. · Motivate and lead a high-performance management team; working closely with plant and corporate resources to develop and lead an organization known for high quality products and world-class service. · Compliance with proper monitoring and reporting of production data via the ERP system. · Lead a success oriented, accountable environment within the company. QUALIFICATIONS: · Bachelor's Degree in Engineering (preferred), Management, or Business Administration. MBA a strong plus. · Minimum of 12 years of relevant and progressive manufacturing operations management experience (forging experience is a plus), of which at least 3 years have been in a senior management role; and a demonstrated track record of advancement with the ability to take on increasing levels of responsibility. · Proven success in overseeing multi-site operations. · Substantial experience in financial planning and analysis around manufacturing and supply chain with previous experience in reducing costs, improving profits, and streamlining operations. · Must have previous experience/best practices in implementing and using continuous improvement tools, such as Lean, 6S, Six Sigma, etc. · Must have experience with ISO 9001 or AS9100 quality systems. · Proven P&L experience with strong inventory management, budgeting, and planning capabilities to accurately capture manufacturing efficiencies and continuous improvement savings. · Excellent people skills, with an ability to partner with a dynamic leadership team. · Possess personal qualities of integrity, credibility, and commitment to corporate mission. · Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions. · Exceptional negotiation, written and verbal communication/presentation skills. · Demonstrated resourcefulness in setting priorities and guiding investment in people and systems. · Proficient in MS Office 365, Infor/Syteline experience is a plus. No phone calls, please. Employment Ready Applicants Only. The above information on this description has been designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an associate assigned to this position. Presrite is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation. Pre-employment drug screening is required. The Company participates in E-Verify. E-Verify is an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. *********************
    $112k-160k yearly est. 60d+ ago
  • Site Operator I

    KB Bioenergy

    Operations director job in Akron, OH

    Job DescriptionKB BioEnergy is dedicated to protecting our environment for current and future generations by generating renewable energy using sustainable technology. KB BioEnergy operates and maintains the Akron Renewable Energy Facility, which is responsible for managing all of the wastewater solids from the City's Water Reclamation Facility. Our facility operates 24/7/365! The Electrical Plant Operator performs work throughout the plant for regular operations, regular and predictive maintenance, troubleshooting, analysis and repair of equipment, specifically electrical equipment, and related components for a sludge pumping and treatment facility and biogas driven electrical generation systems. Essential Duties and Responsibilities Operate, monitor and maintain facility operations Operate various tools including hand tools, welders, pneumatic and electric tools Operate computers and CMMS to obtain work orders, place work orders, log work performed, and search for inventory parts Read and interpret blueprints and schematics Follow all KB BioEnergy safety guidelines and complete incident reports immediately when required Perform general housekeeping in the maintenance shop and throughout the facility Regular, consistent and punctual attendance is required Other duties may be assigned QualificationsEducation and/or Experience High school diploma or GED Certificate of completion from a 2-year mechanical training program or military experience preferred Minimum 2 years' experience in industrial setting Electrical experience required Requirements Able to perform maintenance trades including electrical, machinist, rigging systems, welding, pipe fitting and fabrication, pumps and piping systems, gearbox and bearing maintenance, lubrication, mechanical maintenance, and hydraulic and pneumatic Ability to follow oral and written instructions Basic familiarity with diesel and gasoline engines Ability to multitask Ability to work independently and in a team environment Ability to learn new programs/software as needed Ability to work 3rd shift and holidays Candidates must submit to a pre-employment drug screen and background check Preferred Basic computer skills Able to operate heavy equipment Able to use or become familiar with testing equipment Physical Requirements: Ability to sit, stand, walk, use hands, reach with hands and arms, twist, bend, stoop, climb ladders, push, pull, shovel, pound, lift, talk, and hear Occasionally lift and/or move objects up to 50 pounds. Ability to wear personal protective equipment All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identify, national origin, disability, veteran status, genetic data or other legally protected status. KB BioEnergy is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. To verify the information in the job listing or if you need special assistance or an accommodation while seeking employment, please call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
    $77k-130k yearly est. 18d ago
  • Operations Vice Presideent

    OC Federal Credit Union

    Operations director job in Garfield Heights, OH

    Job Summary: The Vice President of Operations will perform a wide variety of supervisory, operational, administrative and member service duties to ensure the efficient operation and compliance of the various Operations Departments within the organization. Essential Functions and Responsibilities: Supervises Branch Operations; and Back-Up support to Plastics. Supervises Facilities including all site project management, ensuring systems and equipment are fully functioning and alarms are regularly tested. BSA Officer. Monitors progress toward departmental goals and provides continuous feedback on performance, schedules and assigns work as necessary. Works with managers and supervisors on team building, motivating, cross training and identifying development & training opportunities to ensure continuity, consistency and to promote development and increased knowledge. Oversees reporting funct ions, operational functions and daily processes. Reviews drafts, and recommends new or revised policies and procedures to streamline daily functions and maximize efficiency within the department. Assists with the development and implementation of new products, services and technology. Monitors and maintains security controls to protect the bank against unnecessary risk or exposure and takes corrective action as appropriate. Assists with the control of departmental expenses. Resolves customer inquiries, problems or complaints that require a higher level of authority. Cultivates strong relationships with department and branch personnel to ensure the delivery of high quality service, on-going communication needs and operational consistency. Communicates with branches and departments to resolve outstanding issues that have escalated. Stay abreast of applicable banking laws and regulations and works with operations team to ensure departmental compliance. Prepares internal and external audit requests related to the review of the Operations Department and serves as a point person for on-site reviews. Prepares and provides various reports as requested. May assist various credit union departments or perform other duties to support the operation of the department and/or bank as needed. Actively learns, demonstrates and fosters our corporate culture of service in all operational functions. Monitors operation functions to ensure the highest level of accuracy and professional courtesy to all customers. Upholds complete confidentiality of all information processed. Maintains a working knowledge of the Credit Union's ancillary software and IT programs. Takes corrective action as required to improve operation employees' performance. Periodically reviews operational procedures at the branch level to ensure all laws, regulations, and policies are being adhered to. Must be a member of the Sunshine Club to support the organization. All other duties as assigned. This job description is subject to change at any time.
    $102k-173k yearly est. 27d ago
  • General Manager - VP

    Scientific Safety Alliance

    Operations director job in Cleveland, OH

    General Manager - Division VP Compensation: $160,000 - $190,000 OTE + Equity About us SSA is a fast-growing founder- and employee-owned acquisition platform in the scientific instrument space revolutionizing the scientist's experience of regulation-mandated services. Our platform primarily provides testing, inspection, and calibration services to pharmaceutical, medical device, and research companies across the United States. We've completed 16 acquisitions to date and are currently serving over 5,500 customers. We were recently recognized by Inc. Magazine in their 2024 and 2025 list of 5,000 fastest growing privately held companies and continue to drive scientific innovation and patient care. Position We will be announcing a new company acquisition over the next few weeks and need a General Manager to shadow the current CEO & President as he transitions out of the company over the next 6 months. The General Manager - Division VP will be working directly with the VP of Operations and COO and be expected to execute lean strategies while ensuring that business processes are continuously improved to maximize efficiency, facilitate cross-site & cross-functional collaboration, coach local teams, serve as a central resource for knowledge and best practice sharing, and drive a culture of operational excellence. The ideal candidate will be a high octane, driven and growth-minded leader that will champion SSA's largest region. This leader will drive operational excellence, solve challenging and complex business problems, and be a part of building a world-class company. Responsibilities (including but not limited to) Execute strategic deployments associated with implementation of lean systems in a fast-paced environment. Work with COO & VP of Operations to implement operational strategy to meet current and future business needs. Provide strategic leadership in this 40+ person organization. Lead the development and deployment of lean strategies across the company, aligning them with the SSA's business objectives. Establish a culture of continuous improvement across the company and related functions. Ensure alignment of lean principles with organizational goals, driving operational excellence Oversee field operations for multiple companies, ensuring a dynamic and world-class workforce. Participate, plan, facilitate and lead directly and indirectly in kaizen events. Monitor and improve operational efficiencies, cost control, and resource allocation. Prioritize a world-class customer-centric approach. Drive Performance Metrics: Define and monitor key performance indicators (KPIs) to reflect the identified priorities and drive focus on continuous improvement. Use data-driven insights to track progress, identify areas for improvement, and report on the impact of initiatives to senior leadership. Drive accountability for the achievement of goals and targets across the Midwest region, and related functions. Desired Qualifications MBA or advanced degree preferred. Strong leadership and people management skills, with experience leading cross-functional teams. Strong communication and influencing abilities, capable of changing driving. Excellent problem-solving, analytical, and data-driven decision-making skills. Proficient in Lean tools and techniques, including Value Stream Mapping, Kaizen, 5S, and root cause analysis. Ability to work in a fast-paced, global environment with a focus on results and continuous improvement. Strategic thinker with a hands-on approach to solving problems. Change agent can influence organizational culture and drive transformation. Strong interpersonal skills, able to build relationships at all levels of the organization. High level of adaptability and resilience in managing complex, challenging initiatives Demonstrated ability to work successfully in complex and emerging business and project areas, leveraging interpersonal skills and technical skills to optimize results. Benefits Equity ownership in SSA 401(k) Dental & Vision insurance Health insurance (100% for employee and family) Life insurance Generous Uncapped Paid time off Parental leave Relocation Assistance
    $160k-190k yearly 60d+ ago
  • Director of Operations

    Gamarc Consulting

    Operations director job in Akron, OH

    Director of Operations Duration: Full-time Salary: DOE About the role We are looking for a skilled and energetic Director of Operations to manage daily operations across various locations within our fast-growing company. This leadership role requires a proactive, results-oriented individual with a solid background in the aviation industry. The ideal candidate should be prepared to work long hours, travel frequently, and develop scalable strategies to improve efficiency, maintain compliance, and uphold quality standards. Key Responsibilities Operational Oversight: Oversee daily operations across multiple locations, ensuring compliance with company policies and aviation industry standards. Monitor and analyze location P&Ls, ensuring profitability and identifying areas for cost savings and revenue growth. Perform audits on quality, safety, supplies, equipment, and staffing. Develop and implement operational efficiencies to improve turnaround times and resource utilization. Support special projects, follow up on unresolved items, and ensure task completion. Integrate and utilize the Traction EOS operating system for daily operational processes. Qualifications Must-Have Requirements: MUST have experience in the aviation industry with at least 5-7 years in a management role. Bachelors degree in aviation, Business Administration, or a related field (equivalent experience considered). Key Skills and Expertise: Strong understanding of P&L management, compliance, and quality control processes. Proven ability to resolve operational issues and implement scalable solutions. Excellent problem-solving, organizational, and communication skills. Experience managing and developing distributed teams, particularly in aviation services. Hands-on experience with regulatory compliance in the aviation industry. Ability to adapt to a dynamic, fluid schedule to meet operational demands. Preferred Qualifications: Background in managing operations in the manufacturing, logistics, or aviation services sectors. Knowledge of safety and training processes specific to the aviation industry. Benefits 401(k) matching Health, Dental, Vision, and Life Insurance Paid time off Flexible schedule
    $68k-120k yearly est. 60d+ ago
  • Director Of Operations

    CMR Recruiting

    Operations director job in Cleveland, OH

    Job Description Director Of Operations for our EMS Facility Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO. Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board! Position Description: We are looking for a dedicated Director Of Operations for our EMS Facility in Parma Heights, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm Qualifications of the Director Of Operations: Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required. Leadership: Strong managerial and operational skills. Finance: Background in budgeting, financial reporting, and resource allocation. Data Analytics: Experience with healthcare data systems and analytics. Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable. Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred. Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential. Responsibilities of the Director Of Operations: Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards Collaborate with healthcare providers, public safety agencies, and community partners Develop and implement policies, financial plans, and performance metrics Ensure compliance with healthcare regulations, billing, and reporting requirements Manage procurement and vendor relationships related to technology and service delivery Use data-driven decision-making to improve operational effectiveness and patient services If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply! #CLINICAL
    $60k-130k yearly 19d ago
  • Vice President & General Manager

    Taylor Steel Inc. 3.4company rating

    Operations director job in Lordstown, OH

    As part of succession planning, Taylor Steel is seeking an experienced Vice President & General Manager to lead our U.S. operations. This position is responsible for driving sales growth, operational performance, and profitability across all major business functions. The successful candidate will combine commercial acumen, strategic leadership, and hands-on operational expertise in a fast-paced steel processing environment. Key Responsibilities Lead all U.S. business operations including Sales, Operations, Finance, HR, and IT. Develop and execute growth strategies to expand market share and profitability. Manage full P&L accountability and ensure strong financial performance. Oversee operational efficiency, quality, safety, and compliance. Build, develop, and support a high-performing leadership team. Strengthen relationships with customers, suppliers, and key partners. Drive continuous improvement and alignment with corporate objectives. Qualifications Bachelor's degree in Business, Engineering, or related field (MBA preferred). 10+ years of progressive leadership experience in steel processing or manufacturing. Proven track record of commercial growth and team leadership. Strong financial, operational, and strategic planning skills. Excellent communication and interpersonal abilities. Why Join Us Lead a key division within a well-established, growth-oriented organization. Competitive executive compensation and benefits. Long-term opportunity to shape our U.S. strategy and success.
    $140k-230k yearly est. Auto-Apply 60d+ ago
  • Regional Director of Operations, Mental Health

    Newvista Behavioral Health 4.3company rating

    Operations director job in Cleveland, OH

    Job Address: 20611 Euclid Ave Euclid, OH 44117 Regional Director of Operations, Mental Health Division About Stepping Stone: Stepping Stone is a dynamic and growing organization dedicated to providing high-quality, person-centered care inside skilled nursing facilities. We are excited to launch a new initiative to bring exceptional mental health services directly to residents within skilled nursing facilities throughout Ohio. This program will address a critical need and enhance the well-being of vulnerable individuals in our communities. Position Summary: Stepping Stone is seeking a visionary and experienced Director of Mental Health Operations to lead the development, implementation, and ongoing management of our innovative mental health program within skilled nursing facilities across Ohio. This is a unique opportunity to build a program from the ground up and make a significant impact on the lives of nursing home residents. The Director will be responsible for establishing and overseeing all aspects of the program, ensuring the delivery of tailored, high-quality mental health services in collaboration with nursing home administrative teams and facility psychiatrists. This role requires strong leadership, operational expertise, clinical understanding, and exceptional relationship-building skills. Job Type: Full-time Pay: $95,000.00 - $118,000.00 per year Schedule: Monday to Friday Work Location: Hybrid remote in North Royalton, OH 44133 Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Loan forgiveness Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Responsibilities: Program Development and Implementation: Traveling to all facilities for implimentation and maintenance of the programs. Lead the development of comprehensive mental health program materials, workflows, and protocols tailored to the unique needs of skilled nursing home residents. Collaborate closely with nursing home administrative teams to understand their specific needs and develop customized program offerings. Establish clear program goals, objectives, and Key Performance Indicators (KPIs) to measure program success and impact. Develop and implement efficient processes for service delivery, documentation, and communication. Ensure compliance with all relevant state and federal regulations, as well as CARF standards. Clinical Collaboration: Work closely and collaboratively with facility psychiatrists to ensure seamless and integrated mental health care for residents. Establish effective communication channels and protocols for collaborative treatment planning and case consultation. Facilitate regular communication and meetings between the mental health team and the facility psychiatrist. Team Leadership and Management: Recruit, hire, onboard, and train a high-performing team of mental health professionals (e.g., therapists, counselors, social workers) to serve multiple skilled nursing facility locations. Provide ongoing supervision, support, and professional development opportunities for the team. Foster a positive, collaborative, and ethical work environment. Manage team schedules and ensure adequate staffing levels across all participating facilities. Budget and Resource Management: Develop and manage the program budget, ensuring fiscal responsibility and efficient allocation of resources. Monitor program expenditures and identify opportunities for cost-effectiveness. Oversee the procurement of necessary program supplies and equipment. Relationship Management: Build and maintain strong, positive relationships with nursing home administrators, staff, and other key stakeholders. Serve as the primary point of contact for program-related inquiries and concerns from nursing home partners. Proactively address any challenges or issues to ensure the smooth operation and success of the program within each facility. Conduct regular site visits and meetings to maintain strong partnerships and assess program effectiveness. Quality Improvement and Compliance: Establish and implement a robust quality improvement program to monitor the effectiveness and impact of mental health services. Collect and analyze data to track progress towards program goals and identify areas for improvement. Ensure the program operates in compliance with all relevant regulations, licensing requirements, and CARF standards. Prepare for and participate in any required audits or reviews. Reporting and Communication: Develop and present regular reports on program activities, outcomes, and KPIs to Stepping Stone leadership. Communicate effectively with internal teams and external stakeholders regarding program updates and progress. Qualifications: LNHA preferred Minimum of five (5) years of progressive leadership and management experience in a behavioral health setting. Experience working within or in collaboration with skilled nursing facilities or long-term care settings is highly preferred. Strong understanding of the mental health needs of older adults and individuals in long-term care. Proven ability to develop, implement, and manage new programs and initiatives. Demonstrated experience in recruiting, hiring, training, and supervising clinical staff. Excellent communication, interpersonal, and relationship-building skills. Strong organizational, problem-solving, and decision-making abilities. Experience managing budgets and financial resources effectively. Knowledge of relevant state and federal regulations and CARF standards. Proficiency in electronic health records (EHR) and other relevant technology. Valid driver's license and reliable transportation for travel throughout Ohio. Personal Attributes: Visionary and strategic thinker with a passion for improving mental health care. Highly motivated and self-directed with the ability to work independently. Strong ethical compass and commitment to person-centered care. Adaptable and flexible in a dynamic and evolving environment. Excellent collaboration and team-building skills. Demonstrated ability to build trust and rapport with diverse individuals.
    $95k-118k yearly Auto-Apply 60d+ ago
  • Service Area Director

    Centennial 3.1company rating

    Operations director job in Bainbridge, OH

    Job Description Centennial is partnering with Lighthouse Youth & Family Services for a Service Area Director. Lighthouse Youth & Family Services is seeking a dynamic and mission-driven leader to guide its proven and respected residential treatment program for youth involved in the juvenile justice system. The next Service Area Director of Lighthouse Youth Center at Paint Creek will possess the vision needed to lead the program into its next 40 years and a commitment to providing holistic care to empower young men with behavioral and emotional challenges to heal, grow, and build successful futures. The Service Area Director ensures the highest standards of care and safety, fosters a positive culture, and practices fiscal responsibility. The intensive innovative treatment provided is trauma-informed and strength-based. The center is located on a 35-acre campus in Bainbridge, Ohio, near Chillicothe and Hillsboro and about an hour's drive from Columbus. The campus includes an accredited school, sports facilities, and two greenhouses that are part of a horticultural program. The dorms house 50 beds, most individual bedrooms. There are no fences or guards. Key Responsibilities · Provide strategic leadership and direction, ensuring alignment with organizational goals and positive outcomes for youth in care. · Oversee residential programming (24/7 care), mental health services, education (onsite school), health services, and facility/food services. · Manage program budgets, financial performance, and utilization goals to ensure cost-effective and sustainable operations. · Lead, mentor, and develop a large team (70+ employees), including mid-level managers, direct service staff, and support personnel. · Maintain compliance with all licensing, accreditation, and contractual requirements, including Commission on Accreditation of Rehabilitation Facilities (CARF) and other governing bodies. · Foster strong partnerships and represent the organization in a variety of situations, including community collaborations, state-level workgroups, media interviews, and relationships with donors and volunteers. · Implement data-informed decision-making and Continuous Quality Improvement (CQI) processes to drive program excellence. · Promote a positive, inclusive, and trauma-informed culture that values diversity, equity, and staff well-being. · Lead through change, manage crises effectively, and proactively identify opportunities and challenges within the program. Qualifications · Bachelor's degree in Social Work, Counseling, Criminal Justice (with a specialization in Juvenile Justice), or a related human services field. Master's degree in a related field and independent licensure in Social Work, Counseling, Psychology, or a related discipline is preferred. · Minimum of 5 years of director-level leadership experience managing complex, multi-service programs or organizations. · Proven success leading large teams (70+) and building effective management structures. · Experience in program design, operations, and development across multiple service types. · Demonstrated business and financial acumen, including experience managing large and complex budgets. · Strong understanding of mental health, trauma-informed care, and the needs of youth involved in the juvenile justice system. · Excellent communication, interpersonal, and public speaking skills.
    $106k-184k yearly est. 11d ago
  • East Business Unit Digital Solutions Portfolio Lead

    Brown and Caldwell 4.7company rating

    Operations director job in Independence, OH

    The Digital Solutions Eastern Business Unit Portfolio Lead reports to the Regional Director of Technical Services. The Digital Solutions EBU Portfolio Lead is responsible for supporting and advancing the business development, sales and delivery of Brown and Caldwell's (BC) digital solutions strategy and services in the Eastern Business Unit. The Digital Solutions EBU Portfolio Lead understands and capitalizes on client needs for emerging digital solutions and builds teams to serve them. Detailed Description: Strategy and Business Planning * Develop and drive regional digital solutions sales strategy in partnership with regional growth leaders and the National Digital Solutions Lead. Sustain and grow our business with an emphasis on the expansion of digital solutions services. * Support development of the digital solutions strategy and align implementation of that strategy into the annual EBU strategy and business plan. * Engage EBU client service managers, growth leaders, Digital Solutions team, and delivery team to create and maintain alignment around EBU Digital Solutions business strategy and delivery. * Build BC's EBU capacity/capability to position and win digital solutions pursuits. To ensure quality delivery in alignment with EBU and Tech Services strategy by informing needs, recruiting, and developing staff. Business Development and Sales Enablement * Grow and maintain EBU Digital Solutions business funnel. Develop balanced emphasis between short-term sales and long-term growth. Grow BC's digital client base. * Inform and provide awareness to clients, client service manager, growth leaders, practice leads about BC's digital solutions technical capabilities, their benefits to our clients, and discover and develop new business opportunities to sell and/or upsell. Organize workshops for communication with clients and client service managers. * Support EBU clients and client service managers with digital solutions service catalog, marketing, and technical materials to enable sales. * Equip EBU client service managers with digital solutions training and guidance. Digital Solutions Delivery * Manage EBU client's digital portfolio. Decide what is available to sell. * Understand EBU client's digital needs and gather business requirements. Partner with Digital Solutions technical team to translate business requirements into technical requirements and specifications. BC Brand and Industry Leadership * Drive external visibility and brand projection. * Develop and maintain relationships with BC's top EBU digital clients. * Inform and support National Digital Solutions Lead and digital solutions team about digital market trends. Desired Skills and Experience: * B.S. or M.S. in engineering, geology, hydrogeology, or a related field is required. * Professional registration is preferred. * A minimum of 10 years of increasingly responsible professional experience in the environmental services or water utility and/or consulting industry is required. * Proven record in business development and sales support of digital solutions and services. * Ability to demonstrate business acumen to guide decisions on assignment of personal and technical approaches to support business unit growth. * Outstanding communication skills with the ability to communicate clearly, concisely, and professionally (verbal and written) for technical and non-technical audiences. Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future. Location A: Salary $145,000 - $199,000 Location B: Salary $160,000 - $219,000 Location C: Salary $174,000 - $238,000 You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. About Brown and Caldwell Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 50 offices and 2,100 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit ************************ This position is subject to a pre-employment background check and a pre-employment drug test. Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act
    $67k-98k yearly est. 60d+ ago
  • Director, People Business Partner, Burger King, Company Operations

    Rbi

    Operations director job in Cleveland, OH

    Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS , BURGER KING , POPEYES , and FIREHOUSE SUBS . These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS , BURGER KING , POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Profile Summary The Director, People Business Partner, Burger King, Company Operations will provide HR support for all Burger King Company owned restaurants in the US to develop consistent practices that leverage economies of scale and ensure our team members are engaged, well-trained and productive so that they provide excellent service to guests. This role will be the “voice” of Burger King Company Restaurants and will work across all areas of HR to create, implement, and evolve practices, programs, and policies to maximize the attraction and retention of talent so that our restaurants are well staffed and labor is used efficiently. The Director will leverage data and reporting tools to evaluate the state of business, keep Leadership informed, evaluate the progress of initiatives, and drive the creation of future initiatives. Job Description Responsibilities Partner with the Burger King Operations Leadership Work with the VPs of Company Restaurants to determine Enterprise and Brand goals/objectives for Company Restaurant Human Resources on an annual basis that aligns with and supports the needs of the Business Develop and drive the annual objectives for Company Restaurants Work across regions to ensure consistency, identify shared challenges and opportunities and develop best practices Liaise with Legal to address employee relations issues Respond to and investigate all EEOC complaints, DOL charges, etc. Develop Key Performance Indicators for Company Restaurants across all areas of the employee life cycle and establish a regular cadence of reviewing and providing updates to all applicable members of Leadership Participate in any RFP's that would impact the experience and success of company restaurants Support positive employee relations strategy Engage HR COE's to perform annual analysis of all programs, policies, and tools to ensure alignment of objectives across all of HR including but not limited to; Wage scales, comp philosophy, HR technology, undergraduate hiring programs, workforce planning, recruiting, training & development initiatives etc Provide support to the HR COE's and Business Leadership to ensure all programs, policies and tools are implemented and successful and provide ongoing feedback Annual review of existing HR policies and procedures for US Company Restaurants and assist with updates when applicable Seek out and explore innovations that can be piloted and potentially leveraged across all Burger King locations, both Franchisee and Company Owned, to improve the team member experience and drive profitability Provide ad hoc reports as requested Develop and maintain processes for the sale and purchase of new stores along with the integration of new markets into our RBI practices Manage team of 10+ HR business partners and Recruitment Coordinators Qualifications Bachelor's degree with a concentration in Human Resources, Business or related field PHR/SPHR Certified is a nice to have 7+ years HR experience, preferably supporting hourly team member environment in the QSR or Retail industry Well versed in variables impacting the restaurant industry and labor markets Polished presentation skills. Ability to build relationships and influence senior leaders Demonstrated project management skills Superb communication skills. Self-starter capable with solid time management skills Ability to travel to different markets and to restaurants based on an ad-hoc need (35-50%) Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
    $84k-147k yearly est. Auto-Apply 23d ago
  • Director Operations I

    Avolta

    Operations director job in Cleveland, OH

    With a career at HMSHost, you really benefit! We Offer * Health, dental and vision insurance * Generous paid time off (vacation, flex or sick) * Holiday pay * Meal and Transportation Benefits * *401(k) retirement plan with company match * *Company paid life insurance * *Tuition reimbursement * Employee assistance program * Training and exciting career growth opportunities * Referral program - refer a friend and earn a bonus * Benefits may vary by position so ask your recruiter for details. Airport Location: Cleveland Airport F&B Advertised Compensation: $76,197.00 to $92,360.00 Purpose: The purpose of the Director of Operations I role is to manage all revenue-generating and operations activities of approximately six restaurants and staff support functions within the location, ensuring all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned General Manager(s)and staff accountable. The DO-I is responsible for building a successful relationship with the Landlord, Unions, DBE/Joint Venture Partners, and other stakeholders. The DO-I uses broad discretion and judgment to make great leadership decisions. Essential Functions: Operations * Ensures all GMs and staff recognize the importance of preparing each restaurant for next-day opening, holding GMs accountable for executing all closing and opening checklist/requirements * Facilitates the development and implementation of the annual budget, financial forecasts, and other business goals and leads unit management to ensure budgeted sales and profit goals are achieved * Develops, maintains, and fosters the growth of landlord, brand, and DBE partner relationships Staffing/Deployment * Interviews candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone. Promotes HMSHost as an employer of choice within the local community * Authorizes hiring, firing, advancement, promotion or any other status change of location associates * Responsible for scheduling managers to ensure the branch has a leader-decision maker on-site during all hours of operations, and that all restaurants have a person-in-charge on-site during all operating hours. * Holds GMs accountable for on-boarding and off-boarding of all restaurant associates, including all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. Ultimate accountability for ensuring the collection of terminated employee badges, communicating terminations to HR * Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives; accepts, understands, adopts, trains and champions all Employee Engagement behaviors * Supports company recognition initiatives and develops and implements plans that will motivate and recognize restaurant staff for their contributions and performance, including using Shout-Out tools and materials. * Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals * Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurants * Reads and understands financial and operational data and reports to monitor progress towards zone goals and assigns associates to meet those objectives * Regularly meets and collaborates with the VPO/RDO about issues, decisions, people, and strategy, communicates leadership's vision and goals to branch leadership. * Engages with Ops Controller and regional leadership on financial decisions and enacting needed controls. Makes purchasing decisions for repairs, maintenance and supplies. Is aware of Loss prevention concerns and escalates those concerns to LP personnel. Product Availability/Working Equipment * Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures * Ensures restaurants receive goods, process invoices, contact vendors for supply chain issues/product availability. * Ensures GMs and staff are proficient in company used tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. * Monitor/maintain restaurant equipment, schedule routine service or repairs as needed. * Champions minimization of waste, records as needed and participates in food donation program. Brand Knowledge/Proficiency * Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary * Embraces technology and inspires employees to understand and adopt new technologies implemented by the company * Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards * Develops and implements creative strategies to increase revenue Visual/Vibe/Appeal * Manages the day-to-day activities of associates within the branch * Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders * Recognizes, understands, and utilizes subordinate leaders' strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals * Ensures planned maintenance is conducted and addresses all maintenance and repair items as needed * Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed. Safety * Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law * Holds GMs accountable for ensuring all safety standards are understood and met * Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety Important information, reporting relationship, and similar roles * The Director of Operations - I position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests. * The position typically reports to the Regional Director of Operations within the assigned region. * The Director of Operations - I position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor GM and restaurant associates' work activities during these different days and times. * The Director of Operations - I position is the first position in a series of branch level leadership positions of increasing scope and complexity Minimum Qualifications, Knowledge, Skills, and Work Environment: * Education and management knowledge: demonstrated through progress toward a bachelor's degree in Hospitality Management or through varying combinations of formal post-secondary education or successful years of hands-on experience managing multiple restaurant concepts and multiple restaurant units. * Restaurant experience: must have demonstrated multi-unit restaurant experience, to include brands and service styles of varying complexity (e.g.: QSR, FSR, Union, Non-Union, etc.), with overall accountability for the success and failure of those restaurants. Generally speaking, multi-unit, multi-concept management experience for a minimum of 3 years with underlying overall restaurant experience of 7 years is necessary to be successful in a small branch. * Financial acumen: possesses a solid understanding of the drivers of growth and profitability and how key financial metrics are used; can easily navigate the P&L and understands the drivers of key line items that impact restaurant level profitability. Knows how to drive KPI results through behaviors versus managing the metric. * Technical skills and abilities: Demonstrates knowledge of restaurant product and service quality, safety and operations standards, and ability to teach and coach these standards to a team. * Builds and maintains positive relationships: Demonstrates the ability to interact with the public, team and various stakeholders in a friendly, enthusiastic and inclusive manner including clients, executive team, union representatives, branded partners and a diverse group of hourly associates. * Builds high performing teams: Ability to make sound hiring decisions. Demonstrates team management, delegation and issue resolution skills; has history of leading successful teams; has developed associates and leaders; applied strong coaching behaviors and ongoing feedback on performance. * Managing priorities and problem solving: the ability to manage multiple and concurrent priorities and apply critical thinking to solve problems. Uses sound communication practices to facilitate initiatives and change. * Communication: Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals. Additional Information All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis. Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Nearest Major Market: Cleveland
    $76.2k-92.4k yearly 22d ago
  • Director of Operations (Registered Nurse)

    Infinite Helping Hands, LLC

    Operations director job in Elyria, OH

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Health insurance Paid time off Job Title: Director of Operations (Registered Nurse) Reports to: CEO Employment Type: Full-Time Position Summary: The Director of Operations (RN) plays a key leadership role within our non-skilled home health care organization. This individual will be responsible for overseeing office operations, including scheduling and billing, while serving as a clinical liaison for home health aides and families. As both an RN and an operations strategist, this role blends clinical oversight with strategic executive-level thinking, ensuring process improvement, regulatory compliance, client satisfaction, and strong team performance. Key Responsibilities: Operational Oversight: Supervise and support office-based staff, including the scheduler and billing team. Monitor daily operations to ensure efficiency, effectiveness, and compliance with internal processes. Identify opportunities for operational improvements and implement process changes as needed. Ensure HIPAA compliance and all privacy regulations are strictly followed. Manage and adjust internal dashboards to support productivity and workflow efficiency. Clinical Leadership: Serve as a liaison between the clinical staff, caregivers, clients, and families. Evaluate clients in their homes as needed to develop or update personalized care plans. Collaborate with the scheduling team to match clients with the most appropriate caregivers based on skill, compatibility, and availability. Provide clinical guidance and support to caregivers when questions or escalations arise. Strategic Planning & Reporting: Operate at a strategic executive level to support the organizations long-term growth and sustainability. Analyze and report on key performance indicators (KPIs), including operational efficiency, client satisfaction, caregiver retention, and financial health. Provide regular updates and insights to the CEO and CFO to inform decision-making and strategic initiatives. Communication & Team Leadership: Promote clear, professional communication between caregivers, office staff, and clients. Act as the primary point of contact for families regarding care delivery and scheduling concerns. Help build a collaborative and supportive work environment that fosters accountability and high performance. Qualifications: Current Registered Nurse (RN) license in [State]. Minimum 35 years of experience in home care, healthcare operations, or a related setting. Proven experience in team management and process improvement. Excellent organizational, communication, and leadership skills. Strong understanding of HIPAA regulations and home care compliance standards. Ability to think and lead at a strategic executive level and implement practical solutions. Preferred: Previous experience in a non-skilled home care agency. Familiarity with scheduling software, EMR systems, or agency dashboards. Experience in billing processes or working with financial teams. Must have management experience Must be a Registered Nurse
    $68k-119k yearly est. 24d ago
  • Hub Manager - Automotive Logistics & Operations - Cleveland, OH

    Sweetie Boy Transportation

    Operations director job in Cleveland, OH

    Hub Manager - Automotive Logistics & Operations - $60,000-$68,000 | Sweetie Boy Transportation Sweetie Boy Transportation is a full-solution automobile transportation and logistics company growing since 2010. As we expand our footprint, we're hiring a Hub Manager to lead day-to-day operations management at our Cleveland, OH hub-driving inventory control, lot/yard organization, fleet operations support, safety compliance, and staff supervision. Duties Conduct daily lot scans to confirm accurate vehicle inventory control Ensure the lot is clean, organized, and secure (safety compliance) Stage and check in vehicles; assist inbound/outbound drivers for smooth flow Manage hub performance and daily operations; maintain service standards Ensure safety standards are met by all staff and drivers Monitor and approve timecards; support scheduling as needed Conduct vehicle and truck inspections per company standards Requirements Valid driver's license with a clean record (past 5 years; DMV check required) Physically able to navigate large lots and ascend/descend stairs Safety vest must be worn on company and customer property Able to inspect vehicles for damages/VINs (bending, kneeling, stooping) Self-motivated, disciplined, and results-oriented leadership mentality Well organized, detail-oriented; strong time management Strong computer skills; familiarity with office equipment Experience managing staff and maintaining safety and customer satisfaction standards Schedule Full-time - weekends as needed Compensation $60,000-$68,000 per year, based on experience If you're ready to lead a high-energy hub and keep vehicles, people, and processes moving, apply today and drive your career forward with Sweetie Boy Transportation.
    $60k-68k yearly 2d ago
  • Operations Project Manager

    Crosscountry Mortgage 4.1company rating

    Operations director job in Cleveland, OH

    CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Operations Project Manager is responsible for managing projects to ensure completion within the service level agreement (SLA). The Operations Project Manager works with stakeholders, identifies expectations, delegates tasks, and ensures successful implementation. Job Responsibilities: Act as the point of contact for team members on assigned projects including assembling, coordinating, and managing project needs. Lead project meetings, presentations, and post-policy implementations. Monitor progress and keep the stakeholders informed throughout the project. Maintain project documentation. Follow up on all tasks to assure project timelines are met. Set clear expectations with all project stakeholders. Establish and maintain effective business relations with internal and external partners. Lead the development of project goals and establish the scope of projects. Ensure completion and success of customer support across multiple projects. Facilitate and troubleshoot any challenges associated with the project. Provide technical and management advice while assisting stakeholders and personnel associated with each project. Communicate and work with the training department on SOPs, workflows, and announcements. Summarize project information, establish business needs and concepts while clearly communicating with high-level leadership. Assist with providing material and documents for audits and reviews. Complete User Acceptance Testing (UAT) as needed. Perform other duties as assigned. Qualifications and Skills: 5+ years of experience in mortgages. Encompass LOS experience required. Related experience, preferred. Knowledge of the overall mortgage workflow. Knowledge of all agency guidelines Knowledge of compliance and disclosure requirements. PMP certification, a plus. JIRA experience, a plus. Proficient in Microsoft Office suite (Word, Excel, and Outlook). Excellent prioritization, organization, and time management skills. Excellent management and analytical skills. Excellent conflict management and negotiation skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
    $66k-86k yearly est. Auto-Apply 38d ago

Learn more about operations director jobs

How much does an operations director earn in Massillon, OH?

The average operations director in Massillon, OH earns between $53,000 and $154,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Massillon, OH

$90,000
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