Director of People Operations
Operations director job in Riverside, CA
This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required.
Responsibilities
Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment.
Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals.
Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff.
Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law.
Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready.
Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements.
Lead employee relations, investigations, conflict resolution, and performance management.
Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch.
Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics.
Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture.
Support organizational design, workforce planning, and future-state operating models as HHN grows.
Mentor and develop a high-performing HR/People Ops team.
Foster a culture of feedback, accountability, adaptability, and innovation.
Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance.
Skills Required
Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office.
Strong operational/process improvement skills; able to build new systems where needed.
Experience with data analytics, labor cost tracking, and audit preparation.
Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment.
Excellent written and verbal communication; able to lead, coach, and influence at all levels.
High level of discretion and judgment in handling sensitive and confidential issues.
Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth.
Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems.
Competencies
Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change.
Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results.
Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information.
Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork.
Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution.
Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values.
Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach.
Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities.
Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation.
Job Requirements
Education:
Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred.
Experience:
8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred.
Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%).
Certification(s):
SPHR, SHRM-SCP, or equivalent preferred.
Director of Operations
Operations director job in Anaheim, CA
With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions.
Position Overview/Job Summary:
The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives.
Essential Functions:
Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance.
Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan.
Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders.
Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership.
Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost.
Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards.
Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals.
Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions.
Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations.
Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget.
Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators.
Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost.
Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team.
Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met.
Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations.
Partner with Quality Assurance to ensure all products meet or exceed customer expectations.
Develop and manage contractors and vendors in accordance with Company's policies and procedures.
Lead the sustainability and environmental programs
Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards.
Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability.
Prepare and manage the annual operating and capital budgets.
Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met.
Develop and maintain vendor and contractor relationships in line with company policies.
Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget.
Oversee capital projects and operational upgrades to enhance productivity and efficiency.
Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals.
Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments.
Serve as a key representative of the plant in corporate reviews and audits.
Maintain positive employee relations and a collaborative workplace culture.
Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives
Other duties as assigned
Skills/Qualifications:
College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus.
10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods.
Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards.
Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems.
Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus.
Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required.
Excellent verbal and written communication skills
Bilingual English Spanish is highly preferred.
Physical Requirements
Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
Manual dexterity to perform data entry functions.
Ability to bend, pull, stoop, and reach to perform functions.
Ability to lift up to 35 lbs.
May be exposed to heat, fumes, noise, and humidity, etc.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone.
The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Sr. Field Ops Support Manager
Operations director job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Senior Manager, Technology and Operations Integration
Operations director job in Newport Beach, CA
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
As the Senior Manager Technology and Operations Integration, you will be responsible for overseeing all operational aspects of digital and process innovation ensuring standardization of systems, tools and protocols across all restaurants enabling consistency at scale. Additionally, you will be accountable for ensuring flawless in-restaurant execution of our web/mobile ordering, delivery and catering platforms while streamlining back of house processes leveraging technology.
LOCATION
This position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.
WHAT YOU'LL DO
Establish and oversee and/or manage development, testing and implementation of back of house continuous improvement road map and all digital related initiatives. Validate and enhance restaurant SOP's and established routines.
Successfully manage complex projects and platforms requiring crossfunctional collaboration.
Oversee and/or manage programs, report progress on project plans for implementation and improvement initiatives while coordinating dependencies across key stakeholders.
Lead collaboration efforts with vendors to proactively seek out innovative solutions streamlining and optimizing back of house processes. Presents these solutions to appropriate cross-functional teams and leadership.
Drive alignment and confidently present insights and recommendations to program teams, senior leadership and restaurant teams with clarity and ease.
Attain qualitative and quantitative feedback throughout the test to hone operational processes & procedures.
Provide actionable insights and innovative solutions that balance operational and business needs.
Develop and coach direct report(s) into future leaders within the organization.
May perform other duties as assigned.
WHAT YOU'LL BRING TO THE TABLE
Bachelor's Degree (BA/BS) from 4-year college or university preferred.
5-7 years of relevant work experience in Restaurant Operations.
Experience managing vendor relationships within the restaurant or food service industry.
Experience in project management preferred.
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. There are nearly 3,500 Chipotle restaurants in the United States, Canada, the United Kingdom, France, Germany, and Kuwait and it is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on Fortune's Most Admired Companies 2024 list and Time Magazine's Most Influential Companies. With over 120,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM.
PAY TRANSPARENCY
A reasonable estimate of the current base salary range for this position is $131,000-$183,500. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit **********************************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process.
This email does not respond to non-accommodations related requests.
Regional Operations Manager - Healthcare
Operations director job in Fountain Valley, CA
About the Role
We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations.
Why Join Us?
Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
We will help you grow in your leadership experiences while learning the new value-based care world.
Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire).
Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
Unlimited PTO and 9 company holidays per year.
Company-paid life insurance.
Hybrid schedule: 4 days in-office, 1 day remote.
Mileage reimbursement for travel between assigned clinic locations.
Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven
Our Mission: to consistently deliver superior care -
Balboa Care
- to every patient with kidney disease.
Core Competencies & Key Responsibilities
Execution & Accountability:
- Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness.
- Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals.
- Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results.
- Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement.
Data-driven Decision Making:
- Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance.
- Track patient service metrics, resolve complaints, and enhance customer experience.
Critical Thinking & Proactive Problem Solving:
- Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples.
- Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies.
- Implement best practices for workflow optimization and standardization across clinic locations.
Leadership & Team Development:
- Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth.
- Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics.
- Establish and reinforce performance standards, ensuring alignment with organizational expectations.
Relationship Building & Influence:
- Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives.
- Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement.
- Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment.
- Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability.
Preferred Qualifications:
· Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred).
· 5+ years of operations management experience in a multi-site healthcare setting.
· Proven track record of achieving operational goals through data-driven decision making.
· Exceptional leadership and team development skills.
· Strong communication and relationship-building abilities with physicians and cross-functional teams.
· Experience with performance dashboards, metrics tracking, and process improvement initiatives.
· Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus.
Required Qualifications:
Bachelor's Degree in Health Administration, Business Administration, or a related field.
5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice.
Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements.
Proficiency in Excel and reporting platforms for tracking and improving performance metrics.
Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units.
Valid driver's license to travel between sites as required.
Preferred Qualifications:
Experience with EPIC or similar electronic medical record systems.
Lean Six Sigma or process improvement certification.
Experience in a fast-growing, multi-clinic healthcare organization.
Bilingual (English/Spanish) is a plus.
Work Environment & Additional Considerations:
Hybrid schedule: 4 days in office, 1 day remote.
Mileage reimbursement for travel between assigned locations.
Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary.
Background check required.
This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply!
This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time.
Language Skills
While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.
Vision Requirements
Vision requirements include close vision, ability to adjust focus, and see color.
Physical Demands
Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.
Work Environment
Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.
About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).
*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
Senior Director, Legal Affairs: Labor, Employment & Safety
Operations director job in Anaheim, CA
A major sports and entertainment organization in Anaheim seeks a Senior Director for Legal Affairs. This role focuses on labor and employment legal matters, requiring over 6 years of experience, including substantial in-house experience. The successful candidate will provide strategic legal support, manage litigation, and lead initiatives on compliance. This position offers a salary range of $210,000 to $260,000 annually.
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Director of Service Operations
Operations director job in Irvine, CA
Director of Service Operations | North America
Adecco Permanent Recruitment is seeking an experienced Director of Service Operations to lead our clients centralized Service departments across North America. This strategic leadership position oversees Training and Technical Support, Service Desk, Service Administration, and Continuous Improvement teams. The Director of Service Operations reports directly to the Vice President of Service and is responsible for driving operational excellence, maximizing team efficiency, and delivering exceptional customer satisfaction.
Location: California
Job Type: Full-time, Senior Leadership
Reports To: Vice President of Service
What You'll Do as Director of Service Operations
Lead Strategic Service Operations
As our Director of Service Operations, you'll develop and execute strategic vision across multiple service departments, aligning operational goals with company-wide customer experience initiatives and global business objectives. You'll be accountable for performance metrics, resource optimization, and measurable business impact across all service functions.
Manage Multi-Department Operations
Oversee daily operations for Training, Technical Support, Service Desk, and Service Administration teams
Implement and maintain Standard Operating Procedures (SOPs) across all departments
Optimize workforce management including staffing, scheduling, and escalation protocols
Drive efficiency improvements and resource utilization across service operations
Build and Develop High-Performing Teams
Lead, mentor, and develop managers, supervisors, and service agents
Create performance management frameworks and conduct regular evaluations
Design and implement training and professional development programs
Foster employee engagement, retention, and a positive work culture
Manage both local and remote team members effectively
Drive Data-Driven Performance Improvements
Monitor and analyze key performance indicators (KPIs) including Average Handle Time (AHT), Net Promoter Score (NPS), Invoice Processing metrics, Technical Support Resolution rates, and Training effectiveness
Implement business intelligence and analytics strategies using tools like Qlik
Identify operational trends and implement continuous improvement initiatives
Generate actionable insights from performance data
Champion Customer Experience Excellence
Build and maintain a customer-centric service culture
Develop best practices for customer service interactions and support
Handle escalated customer issues and complex service inquiries
Implement customer feedback systems to drive service quality improvements
Improve customer satisfaction scores and loyalty metrics
Optimize Service Technology Stack
Evaluate and implement service operations technology solutions
Manage systems including iGrow, Salesforce, SAP, and Qlik analytics platform
Streamline workflows through technology optimization
Drive digital transformation initiatives for service operations
Manage Service Operations Budget
Develop and manage FTE (Full-Time Equivalent) budgets for service teams
Create financial forecasts and resource allocation plans
Implement cost-control measures while maintaining service quality
Maximize ROI on service operations investments
Ensure Compliance and Quality Standards
Maintain compliance with company policies, industry regulations, and legal requirements
Implement quality assurance programs and monitoring systems
Establish and enforce service level agreements (SLAs)
Director of Service Operations Qualifications
Required Experience and Skills
Experience: 10+ years in Service Operations, Contact Center Operations, Customer Support Management, or related field
Leadership: Minimum 5 years in senior leadership roles managing both local and remote teams
Education: Bachelor's degree (BA/BS) required in Business Administration, Operations Management, or related field
Global Programs: Proven track record establishing and leading successful global learning and development programs
Strategic Thinking: Demonstrated ability translating business strategy into actionable operational plans
Analytical Skills: Strong data analysis capabilities with critical thinking and independent problem-solving
Change Management: Ability to prioritize effectively and adapt as business priorities shift
Relationship Building: Excellent interpersonal skills with ability to influence stakeholders at all levels
Customer Focus: Strong customer service orientation with proven track record improving customer satisfaction
Technical Skills and Systems Experience
Proficiency with Learning Management Systems (LMS) and training software platforms
Experience with CRM systems (Salesforce preferred)
Knowledge of ERP systems (SAP experience a plus)
Familiarity with business intelligence tools (Qlik or similar)
Experience with workforce management and service desk software
Strong Microsoft Office Suite skills including Excel for data analysis
Leadership and Soft Skills
Exceptional communication skills, both written and verbal
Outstanding facilitation skills for virtual and in-person training/meetings
Proven ability developing talent and building organizational capability
Experience in fast-paced, growing, global organizations
Strong project management and organizational skills
Ability to work effectively under pressure and meet deadlines
Preferred Qualifications
Master's degree (MA/MS) in Business, Operations Management, Organizational Development, or related field
Professional certifications in Training and Development (CPTD, CPLP, or similar)
Six Sigma, Lean, or other process improvement certifications
ITIL (Information Technology Infrastructure Library) certification
Experience in specific industries (if applicable to your company)
Why Join Our Service Operations Team
As Director of Service Operations, you'll have the opportunity to make a significant impact on customer satisfaction and operational excellence. This role offers competitive compensation, professional growth opportunities, and the chance to lead transformational change across multiple service functions in a growing global organization.
Keywords
Director of Service Operations, Service Operations Manager, Customer Service Director, Contact Center Director, Technical Support Manager, Service Desk Manager, Operations Director, Customer Experience Leader, Service Excellence, Call Center Director, Support Operations Manager, Training and Development Director, North America Service Operations
Operations Manager
Operations director job in Laguna Hills, CA
Our client, an established company in the construction industry since 2009, is seeking a dynamic Operations Manager to lead and optimize their operational processes. This role is crucial for ensuring project efficiency and effectiveness by managing staff, resources, and processes. The ideal candidate will bring a strategic approach to executing operational tasks, optimizing workflow, and enhancing customer satisfaction in our fast-paced environment.
This Role Offers:
Opportunity to work with a talented and passionate team.
Engage in challenging and innovative projects.
Competitive compensation and benefits package.
A supportive and collaborative work environment.
Focus:
Oversee daily operations and make adjustments as necessary to ensure the company meets its goals.
Lead, motivate, and manage diverse teams to foster an environment of collaboration and high performance.
Conduct financial analysis and manage profit-loss responsibilities to optimize cost-effectiveness and efficiency.
Implement strategic plans and changes to enhance productivity and customer satisfaction.
Manage and track performance metrics and KPIs to assess operational success and areas for improvement.
Skill Set:
A Bachelor's degree in Business Administration or closely related field. Consideration will be given to candidates with significant relevant experience in lieu of formal education.
Demonstrated proficiency in using Microsoft Excel and strong computer skills. Candidates will be required to complete an Excel-based test project as part of the evaluation process.
Proven track record in an operations management role or a similar capacity within the industry.
Strong leadership capabilities with a proven ability to manage and motivate diverse teams.
Experience in financial analysis and profit-loss management, with a keen ability to drive profitability and cost efficiency.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Regional Director - Merchandising
Operations director job in Costa Mesa, CA
Title: Regional Director - Merchandising
Industry: Retail / Fashion
Duration: 6 months (Contract)
Pay Rate: $55-$58/hr
JOB DESCRIPTION:
We are seeking a Regional Director - Merchandising to lead product strategy and execution for a dynamic retail organization. This role focuses on driving profitable growth through regionally relevant assortments, market insights, and cross-functional collaboration.
Top 3 Qualifications:
10+ years of merchant or buying experience in retail.
Expertise in retail mathematics and omni-channel strategies.
Strong background in budgeting, analytics, and branding within a retail environment.
Basic Qualifications:
Bachelor's degree (Business, Commerce preferred; Fashion Merchandising a plus).
Mastery of retail mathematics and Open-to-Buy planning.
Proven success in launching and scaling new business units or brands and managing multi-million-dollar portfolios.
Strong analytical skills with ability to interpret data across multiple channels and market segments.
Vertical retail and omni-channel experience.
Excellent sense of style and color trends.
Exceptional communication skills (written and verbal).
Entrepreneurial mindset with ability to make decisions and take calculated risks.
3+ years managing direct reports and leading large-scale teams.
Experience managing team budgets and financial accountability.
Proficiency in MS Office (Word, Excel, Outlook).
Highly organized, goal-oriented, and committed to creating an extraordinary customer experience.
Key Responsibilities:
Execute global merchandising strategy within the region, adapting assortments to local market needs.
Lead analysis of market trends and consumer behavior to inform product decisions.
Collaborate with design, marketing, and planning teams to develop compelling seasonal assortments.
Achieve financial targets and manage regional merchandising budgets.
Monitor in-season performance and adjust strategies to optimize profitability.
Mentor and develop team talent, fostering a culture of innovation and collaboration.
Ensure brand and product integrity across design, manufacturing, and quality standards.
Provide regular reporting and insights to global leadership teams.
Director of Manufacturing
Operations director job in Industry, CA
The Director of Manufacturing is responsible for overseeing and managing all aspects of the manufacturing process, ensuring that production goals are met efficiently, safely, and to the highest quality standards. This role involves planning, coordinating, and controlling all production activities, from raw materials to finished products. Management of all finished goods shipping and handling of iDC Made goods as well as 3
rd
party goods is required. The ideal candidate is a strategic leader with strong organizational and problem-solving skills, a deep understanding of manufacturing processes, and a commitment to continuous improvement.
Job Responsibilities
Production Planning & Management:
Develop, implement, and monitor production schedules and workflows to meet deadlines and customer demand.
Forecast and manage resource requirements, including labor, equipment, and materials.
Monitor and analyze production data to identify trends, potential issues, and opportunities for improvement.
Team Leadership & Development:
Lead, mentor, and motivate a team of production supervisors and line workers.
Conduct performance reviews, provide constructive feedback, and identify training needs.
Foster a positive and collaborative work environment focused on safety, quality, and productivity.
Quality Control & Process Improvement:
Implement and enforce strict quality control standards to ensure products meet specifications.
Identify and troubleshoot production issues, implementing corrective and preventive actions.
Champion continuous improvement initiatives (e.g., Lean, Six Sigma) to optimize processes, reduce waste, and increase efficiency.
Safety & Compliance:
Ensure all production activities adhere to company safety policies and regulatory standards (e.g., OSHA).
Conduct regular safety audits and risk assessments.
Promote a strong safety culture and provide ongoing safety training to the team.
Budget & Cost Management:
Manage the production budget, controlling costs related to labor, materials, and maintenance.
Identify opportunities to reduce costs without compromising quality or safety.
Collaboration & Communication:
Collaborate with other departments, including supply chain, engineering, and sales, to ensure seamless operations.
Communicate production status, challenges, and successes to senior management.
Minimum Required Education and Experience
Bachelor's degree in Manufacturing, Industrial Engineering, Business Management, or a related field.
Minimum of 15 years of experience in a manufacturing or production environment, with at least 10 years in a leadership or managerial role.
Proven experience with consumer electronics or PC's
Required Skills and Competencies
Proven leadership and team management skills.
Strong knowledge of production processes, equipment, and manufacturing principles.
Familiarity with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.
Excellent problem-solving, analytical, and decision-making abilities.
Outstanding communication, interpersonal, and organizational skills.
Proficiency with production management software (e.g., ERP systems) and Microsoft Office Suite.
Physical Requirements:
Ability to stand, walk, and be on the factory floor for extended periods.
Ability to lift and move up to 40 pounds.
Ability to work in a dynamic and fast-paced manufacturing environment.
iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
This is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company's business, competitive considerations or the work environment changes.
Auto-ApplyDirector, Estimating - Manufacturing
Operations director job in Fontana, CA
Job Posting Start Date 09-02-2025 Job Posting End Date 11-28-2025
Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.
Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director of Estimating located in Fontana CA.
Reporting to the General Manager the Director of Estimating will lead the estimating teams and processes at a national level for the Crown Technical Systems business. Focused on growing the business, this role will be responsible in ensuring that the estimating procedures are developed and executed properly, maintaining a high bid success rate with a strong profit margin, and growing talent within the department.
Supervisory Responsibilities:
Hires and trains the estimating department staff.
Oversees the workflow and schedules of the department.
Promotes collaboration between estimating staff, business development, marketing, and engineering teams.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Visit Canada & Texas Offices a minimum of (1) Week every (2) Months to review current projects and instill a culture for the engineering teams.
What a typical day looks like:
Establishes and institutes procedures for estimating team to adhere to both from a technical perspective and a financial perspective.
Manage relationships with external customers and business development manager to ensure cost effectiveness for the business and the customer.
Be responsible for watching technology trends and preparing cost reduction and other business recommendations based on those trends.
Work with other departments to refine product estimates to establish standards for all products with regards to both products and labor hours.
Perform final review of all estimates prior to sending to customer or the next layer for approval.
Review proposals from a holistic view-point to ensure customer confidence and competitiveness within the market segment.
Review terms and conditions at a high level for all estimates and approve based on limits of authority.
Develops strong relationship with clients to create depth in the relationship and serves as an expert on Crown's product capabilities.
Read and interpret documents to understand customer requirements, determine scope of work, and assess the company's ability to bid the project.
Perform initial review of bid opportunities with team to confirm bid opportunity is a fit for Crown and if alternate solutions can be suggested to the customer.
Promote creative ideas within department to position Crown's proposal to be highly accurate and attractive to the end customer.
Maintain accurate pricing for internal database in coordination with purchasing department.
Propose ideas and suggestions for areas of improvement to standardize bid process and reduce overall cycle time.
Perform other related duties as assigned.
The experience we're looking to add to our team,
Bachelors degree in Engineering, Construction Management, or related field.
8+ years of experience in estimating preferably in the electric utility industry.
8+ years of experience in a leadership capacity.
Strong supervisory and leadership skills.
Ability to read mechanical and electrical drawings, schematics, and diagrams
Ability to read and understand Commercial Documents
Excellent written and verbal communication skills
Excellent organizational skills and attention to detail
Able to multi-task, prioritize, and manage time efficiently
Strong critical thinking skills and ability to make independent judgments
Excellent interpersonal and customer service skills
Proficient with Microsoft Office Suite (Word, Excel and Outlook) and other related programs (AutoCAD, Solidworks)
MY01
#LI-MYOSHIDA
What you'll receive for the great work you provide:
Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement
Pay Range (Applicable to California)$153,000.00 USD - $210,400.00 USD AnnualJob CategoryGlobal Procurement & Supply ChainRelocation: Eligible for domestic relocation only
Is Sponsorship Available?
No
Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).
Auto-ApplySite Operations Manager (LB)
Operations director job in Long Beach, CA
Job Description
MISSION, VISION, AND VALUES
Our mission is to provide quality, comprehensive healthcare and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers.
JOB SUMMARY
The Site Operations Manager - Long Beach Clinic is responsible for overseeing the daily operations of Harbor Community Health Centers' newest location in Long Beach. Reporting directly to the Chief Operating Officer (COO), this position ensures the clinic operates efficiently, safely, and in alignment with HarborCHC's mission, vision, and core values.
The Site Operations Manager plays a key role in coordinating administrative, operational, and technology functions to support a seamless patient experience. This includes managing front office workflows, collaborating with clinical and administrative teams, and serving as the on-site liaison for IT, facilities, and operational support. The Site Operations Manager will promote a culture of excellence, teamwork, and inclusivity while ensuring compliance with organizational standards, quality measures, and regulatory requirements.
This role requires a hands-on leader who is proactive, adaptable, and committed to improving the health and well-being of the Long Beach community through efficient operations and exceptional patient-centered service
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Oversee daily non-clinical operations of the Long Beach site, ensuring smooth patient flow and adherence to HarborCHC standards
Collaborate with the COO, IT Department, and departmental leads to implement operational policies and best practices across all clinic functions
Monitor scheduling, patient access, and front desk workflows to optimize efficiency and patient satisfaction
Ensure compliance with safety, infection control, and facility standards
Partner with Facilities and IT departments to ensure timely resolution of site-related issues and maintenance needs
Serve as the on-site liaison for IT support, coordinating technology setup, troubleshooting hardware and software issues, and ensuring functionality of EHR systems, phones, and equipment
Assist with technology onboarding for new employees, ensuring proper access to systems and training in workflow tools
Maintain inventory of technology assets and report needs for replacements or upgrades
Act as an on-site ambassador for HarborCHC's patient experience initiatives
Monitor patient feedback, address complaints, and ensure timely resolution in coordination with leadership
Support clinical staff in maintaining a patient-centered environment and efficient service delivery
Ensure the clinic's environment reflects a welcoming, respectful, and inclusive culture
Serve as the point of contact for administrative operations, including supplies, vendor coordination, and maintenance requests
Support onboarding and training for new Long Beach clinic staff in coordination with HR and the COO
Assist in monitoring key operational metrics (e.g., patient volumes, scheduling, no-shows, etc.) and provide reports as needed
Support quality improvement and compliance initiatives to ensure adherence to local, state, and federal regulations
Provide day-to-day guidance and coordination for front office and support staff, ensuring accountability, teamwork, and professional growth
Work closely with the COO to identify operational challenges and propose data-driven solutions
Participate in leadership meetings, contributing feedback from the Long Beach site perspective
Lead by example in demonstrating HarborCHC's values and commitment to community health
Other duties as assigned
QUALIFICATIONS
Education: Bachelor's degree in health administration, Business, Public Health or a related field required. Equivalent experience in healthcare operations management may be considered
Experience
:
Minimum of 3-5 years of experience in a healthcare or community clinic operations role, with demonstrated leadership capabilities
Experience in a Federally Qualified Health Center (FQHC) or similar setting strongly preferred
Proven ability to manage multiple priorities and coordinate cross-functional teams
Knowledge of healthcare operations, patient flow management, and quality improvement principles
Strong communication, problem-solving, and organizational skills
Bilingual (English/Spanish) preferred but not required
Technical Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Experience with electronic health record (EHR) systems preferred (e.g., eClinicalWorks)
Other Requirements:
Legal authorization to work in the United States
Valid California driver's license and access to an insured automobile
Clear post-offer, pre-employment background screening
Must be vaccinated against COVID-19 or have a qualifying medical/religious exemption
EXPECTATIONS
Adheres to all Harbor Community Health Center (HarborCHC) policies and procedures
Conducts self in a manner consistent with HarborCHC's core values and mission
Provides excellent internal and external customer service
Maintains a positive, professional, and team-oriented attitude
Ensures attendance, punctuality, and compliance with all timekeeping procedures
Communicates regularly with the COO regarding site operations, staffing needs, and patient experience concerns
Meets productivity standards and performs duties as workload necessitates
Fosters an environment that promotes trust, cooperation, and continuous improvement among all staff
PHYSICAL REQUIREMENTS
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust.
Hours: HarborCHC is open Monday -Friday 8am-5pm. This is a full-time, exempt position, and the employee is expected to work approximately 40 hours per week. Evening and weekend work may occasionally be required, as business needs dictate.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
HarborCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. HarborCHC complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
DISCLAIMER
The above statements define this position as it currently exists and are intended to describe the general content of and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer.
In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice.
Regional Director of Operations
Operations director job in San Clemente, CA
Job DescriptionDescription:
As the Regional Director of Operations, you will play a critical leadership role in overseeing multiple Viva Senior Living communities, ensuring they deliver exceptional resident experiences while achieving business objectives. Reporting to the Chief Operating Officer, the RDO is responsible for empowering Executive Directors at each community to excel, offering guidance, setting strategic goals, and monitoring performance. This role demands a combination of operational expertise, strategic thinking, and a genuine passion for enhancing the lives of seniors.
Key Responsibilities:
Operational Excellence:
Lead and inspire Executive Directors to achieve operational efficiency and high standards across all Viva Senior Living communities. Conduct regular performance assessments to ensure best practices and standards are upheld, identifying areas for improvement and implementing necessary changes.
Strategic Leadership:
Collaborate with Executive Directors to set ambitious yet achievable goals aligned with Viva's vision. Develop and drive the implementation of short- and long-term strategic plans, focusing on quality care, regulatory compliance, financial health, and resident satisfaction.
Financial Performance & Budget Management:
Oversee budgets and financial performance of each community, ensuring revenue goals are met while managing costs effectively. Provide guidance to Executive Directors on budget planning, revenue optimization, and financial reporting to maximize profitability without compromising care quality.Cultivate a collaborative, supportive, and high-performing culture among Executive Directors and their teams. Provide mentorship, encourage professional growth, and support leadership development. Foster a sense of community and shared purpose, empowering each leader to excel in their role.Champion a resident-centered approach, ensuring all communities prioritize high-quality resident experiences. Work closely with Executive Directors to maintain strong relationships with residents and families, addressing concerns promptly and upholding Viva's reputation for excellence in senior care.
Team Development & Leadership:
Resident & Family Engagement:
Compliance & Risk Management:
Ensure that all communities operate within regulatory guidelines, including health and safety standards, licensing requirements, and resident rights. Conduct regular audits, oversee quality control, and establish best practices for risk management.
Business Growth & Community Outreach:
Support community outreach efforts and market expansion strategies to grow Viva's presence. Collaborate with the Executive Directors to develop and implement marketing and sales strategies that strengthen occupancy rates and enhance brand visibility.
Performance Metrics & Continuous Improvement:
Establish, track, and analyze performance metrics, working with Executive Directors to continuously enhance service delivery, operational efficiency, and resident satisfaction. Lead by example in fostering a culture of continuous improvement and excellence.
Qualifications:
Bachelor's degree in business administration, Healthcare Management, or related field (Master's degree preferred)
Experience in multi-site operational management, ideally within senior living, healthcare, or hospitality industries
Demonstrated success in leading and developing high-performance teams
Strong financial acumen with experience managing budgets and achieving financial targets
Knowledge of assisted living, memory care, and independent living environments is highly desirable
Exceptional communication, leadership, and organizational skills
Ability to travel frequently within the region
Requirements:
Director of Field Operations
Operations director job in Corona, CA
Job Description
Director of Field Operations
Salary Range: $180,000 - $210,000 (based on experience)
Type: Full-Time
The Director of Field Operations is a senior leadership role responsible for driving the strategy, performance, and profitability of all field construction activities across the division. This position leads the overall execution of projects, ensuring operational excellence, safety, and profitability while maintaining alignment with the company's long-term goals and growth vision.
The ideal candidate is an experienced field leader with a proven ability to manage large-scale heavy civil or underground utility projects, oversee complex field operations, and develop high-performing teams.
Key Responsibilities
Strategic Leadership
Define and execute the vision for field operations across all active and upcoming projects.
Align project delivery with company goals, client expectations, and profitability targets.
Collaborate with executive leadership on resource allocation, long-term planning, and strategic growth initiatives.
Financial Performance
Full accountability for divisional P&L, Gross Profit (GP), and Operating Profit (OP).
Improve labor productivity, material efficiency, and equipment utilization to maximize profit.
Partner with Estimating, Project Management, and Finance to monitor performance and drive margin improvements.
Operational Excellence
Oversee construction scheduling, sequencing, and manpower deployment across multiple job sites.
Manage field operations from preconstruction planning through project closeout.
Review scopes, schedules, and budgets to reduce risks and improve execution consistency.
Safety, Quality, and Compliance
Lead and enforce a zero-incident safety culture across all field activities.
Ensure compliance with OSHA standards, company safety protocols, and environmental regulations.
Drive continuous improvement in field quality and minimize rework through proactive oversight and training.
Team Development and Leadership
Build and mentor a high-performing team of General Superintendents, Superintendents, Foremen, and field crews.
Lead recruitment, training, and succession planning for key field leadership positions.
Set clear performance expectations, provide regular feedback, and foster a culture of accountability and recognition.
Client and Stakeholder Management
Serve as a senior field-facing representative for clients, municipalities, and partners.
Maintain strong communication and professionalism at all project levels.
Proactively manage client relationships to ensure satisfaction, retention, and future opportunities.
Cross-Functional Collaboration
Serve as the bridge between field operations and internal departments, ensuring alignment with Safety, HR, Finance, and Project Management.
Lead operations meetings, pre-job planning sessions, and project reviews.
Maintain transparency in reporting progress, risks, and key performance indicators.
Qualifications
12+ years of construction experience, with at least 7 years in a senior field leadership role.
Proven track record managing heavy civil or underground wet utility projects.
Strong financial acumen with direct P&L ownership experience.
Exceptional leadership and communication skills
Director of Field Operations
Operations director job in Irvine, CA
in Orange County, CA
Responsibilities:
Oversee Field Operations for HVAC Plumbing and Industrial Divisions
Oversee Field Operations Administration including Field Superintendents, Journeyman, and review overall crew performance
Forecasting for all Field Operations
Analyze job status, reporting, labor and scheduling
Requirements:
8 or more years of Field Operations experience
Knowledge of Mechancial Systems (HVAC/Plumbing)
Extensive knowledge in Construction and Labor Management
Advanced knowledge in MS Excel, Outlook, Project and BlueBeam
Preferred:
College Degree
Stable work-history
Local in Orange County, CA
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Director of Manufacturing
Operations director job in Ontario, CA
The Director of Manufacturing will establish and oversee the efficient and high-quality execution of all manufacturing, fabrication, production, and value-added processes within ITP. This role is critical to ensure operational consistency, process optimization, and the delivery of superior products and services across all facilities. The ideal candidate is a hands-on leader with a passion for excellence, an eye for innovation, and the ability to build and lead high-performing teams.
Key Responsibilities:
Leadership & Management
· Develop, implement, and maintain standardized processes for manufacturing, fabrication, and production across all facilities.
· Lead, mentor, and manage production teams to achieve performance goals and maintain a safe and productive work environment.
· Ensure communication and collaboration between departments, including engineering, quality assurance, and logistics.
Operational Oversight
· Plan and manage production schedules to meet customer demand, minimize downtime, and optimize resource utilization.
· Monitor production metrics and implement continuous improvement initiatives to enhance efficiency, reduce waste, and control costs.
· Maintain compliance with all safety, environmental, and regulatory standards.
Strategic Development
· Identify and address bottlenecks or inefficiencies in production workflows.
· Partner with senior leadership to align manufacturing capabilities with business objectives and growth plans.
· Research and recommend investments in new technologies, equipment, and practices to maintain competitive advantage.
Cross-Facility Coordination
· Regularly travel between ITP facilities to oversee operations, provide on-site leadership, and ensure alignment with company standards.
· Foster a culture of consistency and collaboration across all locations.
Quality Control & Continuous Improvement
· Establish and monitor key performance indicators (KPIs) for production quality and output.
· Drive continuous improvement initiatives.
This is not an exhaustive list and other duties related to sales management may be required. ITP is ADA compliant and welcomes requests for accommodations to the listed essential duties.
Job Type: Full-time
Pay: $85,000-$100,000 annually DOE
Benefits:
401(k)
Profit Sharing
Dental Insurance
Disability insurance
HSA/HRA Plan Offerings
Holiday Pay
Medical Insurance (Kaiser or HealthNet) *Company sponsored for the employee only
Life insurance (Company Paid and Additional Voluntary Plans)
Paid time off (1st year is 40 hours)
Referral program
Vision insurance
Bonus Eligible (after 1 year of service)
Hours: Core business hours are 7:00 am - 4:00 pm
Work Location: In person - Office based in Rancho Cucamonga, travel between locations expected 20-60% per week (1-3 days depending on business needs)
Company Vehicle: Provided
Director of Hospice Operations/Administrator
Operations director job in Fountain Valley, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Wellness resources
Director of Hospice Operations / Administrator
Overview
We are seeking a results-driven Director of Hospice Operations / Administrator to lead the day-to-day and strategic operations of our hospice agency across Los Angeles and Orange County.
This role requires a seasoned hospice leader with strong operational expertise, business development acumen, and enough clinical knowledge to oversee and ensure the delivery of compliant, high-quality patient care. The ideal candidate brings proven hospice leadership, a record of growth, and a hands-on management style that fosters accountability, collaboration, and excellence.
Key Responsibilities
Operational Leadership
Oversee all hospice operations, ensuring compliance with federal, state, and accreditation standards.
Develop and execute strategies to improve efficiency, workflows, and patient satisfaction.
Partner with the Board and executive team to define goals and drive sustainable growth.
Maintain continuous readiness for surveys and audits through proactive quality assurance.
Business Development & Growth
Lead census growth through partnerships, outreach, and referral relationships.
Collaborate with marketing and liaisons to strengthen the agencys visibility and reputation.
Identify new opportunities through market analysis and community engagement.
Clinical Oversight
Work with the DPCS to align clinical operations with best practices and hospice standards.
Participate in IDT/IDG meetings and monitor patient care outcomes.
Support quality improvement initiatives to enhance patient experience and documentation accuracy.
Leadership & Staff Development
Provide mentorship and leadership to clinical and administrative teams.
Recruit, train, and retain high-performing staff who reflect the agencys mission.
Conduct performance reviews and ensure adequate staffing for quality care.
Financial & Administrative Management
Collaborate with finance to develop and manage budgets responsibly.
Track KPIs and implement strategies to improve productivity and control costs.
Oversee accurate reporting and compliance documentation.
Identify and implement operational efficiencies and cost-saving opportunities.
Community & Stakeholder Relations
Serve as the primary agency representative to regulators, partners, and the community.
Promote the agencys mission, values, and services to strengthen credibility and trust.
Qualifications
Bachelors degree required; Masters in Nursing, Healthcare Administration, or related field preferred.
RN license strongly preferred but not required with proven hospice leadership and clinical oversight experience.
5+ years of hospice leadership in operations, administration, or business development.
Deep knowledge of Medicare Conditions of Participation and hospice regulations.
Demonstrated success in improving operations, leading teams, and growing census.
Excellent communication, leadership, and strategic planning skills.
Compensation & Benefits
Base Salary: $110,000$130,000 annually, based on experience
Bonus: 1020% of base salary, tied to census growth, performance, and quality outcomes
Benefits:
Health, dental, and vision insurance
401(k) with matching
Paid time off and holidays
Mileage reimbursement
Supportive, mission-driven culture focused on compassionate end-of-life care
Join Our Leadership Team
If you are an experienced hospice professional who thrives on leading growth, operations, and quality care, we invite you to apply. Join a dedicated team committed to excellence, compassion, and meaningful impact in the lives of patients and their families.
(Korean Bilingual) 3PL Logistics Operations Manager
Operations director job in Fullerton, CA
Job Description
About the Role
We are seeking hands-on Logistics Operations Manager to support our growing 3PL business, covering international freight, domestic trucking, warehousing, and e-commerce fulfillment.
Requirements
Responsibilities
Manage Ocean/Air import & export operations and coordinate with freight forwarders.
Oversee U.S. domestic trucking and delivery scheduling.
Support Amazon FBA/FBM and B2C/B2B fulfillment operations.
Monitor inventory accuracy and collaborate with warehouse teams.
Communicate with customers (Korea/U.S.) and resolve service issues.
Assist with customs documentation and basic FDA compliance.
Identify operational issues and improve workflow efficiency.
Qualifications
Experience in logistics, 3PL, warehousing, or fulfillment preferred.
Knowledge of Amazon FBA or e-commerce logistics a plus.
Basic understanding of customs/import processes is helpful.
Strong communication, problem-solving, and customer service skills.
Korean/English bilingual
Benefits
Benefits
Health Insurance
Simple IRA
Lunch Provided
Competitive salary based on experience
Opportunity to grow with a rapidly expanding 3PL company
Regional Associate Director of Financial Aid Operations - Success Education Colleges
Operations director job in West Covina, CA
Job Details Campus Support Center - West Covina, CA MFSON-PHX - PHOENIX, AZ; MFSON-PROVO - PROVO, UT; Nevada Career Institute - Las Vegas, NV; West Covina - West Covina, CADescription
Under the general supervision of the Reginal Director of Financial Aid Operations, the Regional Associate Director of Financial Aid Operations assists in the management of the Financial Aid Department at designated MFSON campuses. The Regional Associate Director of Financial Aid is responsible for financial aid and student account programs for the College system. Provides leadership, direction and coordination for the organization and delivery of Student Finance programs across the designated campuses. Creates an environment of consistency and accuracy. Directs and manages all Student Finance operations for the College and ensures compliance with State and Federal guidelines and laws.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides oversight and supervision to the campus Supervisors of Student Finance or Student Finance staff.
Would cover assigned Campuses and some travel required.
Provides leadership to promote and maintain integrity, accuracy, and timeliness in the delivery of financial aid to students and ensures the packaging process is 100% completed in a timely manner, set by the college, with all applicants.
Ensures that campus Student Finance staff and management administer the various financial aid programs and that all financial aid is awarded, authorized, and disbursed in a timely and accurate manner.
Assists in setting student finance goals and objectives for the group and ensures that all goals are met.
Ensures that programs are developed to overcome student financial aid issues in order to maintain and promote student retention.
Collaborates in the design and maintenance of the Campus's structures and staffing plans to effectively accomplish SEC's student finance goals and objectives.
Assists in recruiting, hiring, training, and managing the campus Directors of Student Finance.
Directs the development of policies and procedures for student finance in order streamline work follow processes.
Reviews and approves the plans, development, and implementation of student finance strategies in order to meet short-term and long-term objectives.
Ensures the creation of processes, controls, reports, evaluations, and reviews of SEC's student finance policies and ensures compliance with Federal and State laws.
Ensures the student finance departments maintain an exemplary standard of customer service which includes counseling students and parents on financial aid programs, providing detailed information, and answering questions.
Ensures the necessary reports regarding financial aid are produced on schedule for management.
Fosters and maintains a supportive student-centered atmosphere that is sensitive and responsive to students and their families.
Participates in committee meetings.
Completes other projects and duties as assigned.
Qualifications QUALIFICATIONS KNOWLEDGE AND SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possesses excellent customer service skills.
Demonstrated Computer literacy skills including working knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook.
Strong interpersonal skills.
Possesses excellent verbal communication skills.
Ability to multi-task.
Familiarity with telephone systems preferred.
EDUCATION AND EXPERIENCE
Bachelor's degree or equivalent required.
At least five years of experience in student finance operations with experience directing many different locations.
Knowledge of principles, practices, methodology, and procedures for the provision of student financial aid.
Knowledge of Federal and State financial aid laws.
Ability to supervise and direct the activities of others.
PC skills in Microsoft Office and financial aid software packages.
Excellent mathematical and organizational skills.
Proven ability to set priorities and deadlines and ensures projects are completed.
Logistics Manager, Patient Operations
Operations director job in Seal Beach, CA
Who We Are:
At Dendreon, we're transforming the battle against cancer with personalized immunotherapy. Our flagship product, PROVENGE (sipuleucel-T), was the first FDA-approved immunotherapy for metastatic castrate-resistant prostate cancer, utilizing a patient's own immune cells to fight the disease.
If you're driven by the opportunity to make a meaningful impact on cancer patients' lives, we invite you to join our team. With Immunotherapy Manufacturing Facilities in Seal Beach, CA, and Union City, GA, a strong Research & Development group in Seattle, WA, and a highly skilled Commercial team across the nation, Dendreon is at the forefront of cancer treatment innovation.
Core Values:
Put Patients First: Every day is an opportunity to improve the lives of those living with cancer.
Act with Integrity: We commit to transparency, honesty, and always doing what's right.
Build Trust: Trust is earned through candid, open communication and a collaborative approach.
Raise the Bar: We embrace continuous improvement and innovation, always striving to elevate our people.
Drive Results: We are accountable to each other and deliver success together.
Job Summary: Dendreon Technical Operations manages the creation of the production plan and execution of arm-to-arm activities supporting Provenge treatments, including but not limited to production and demand planning, logistics analysis, scheduling, and real-time product monitoring. The Logistics Manager is responsible for ensuring the production schedule is aligned with the capacity model within the execution horizon. This role manages the creation of routes and transportations systems supporting logistics.
Responsibilities
Responsible for monitoring and managing activities related to logistics in support of customer orders while ensuring continued optimization of plant utilization
Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions
Facilitates effective working relationships with third-party vendors, internal and external business partners to ensure the scheduling of apheresis and final product within process and logistics constraints
Manages transportation routes in Dendreon's proprietary scheduling system
Reconciles shipment data between multiple systems to ensure alignment
Troubleshoots and develops plans of action for critical issues during the transport of product
Continuously refines and improves product transport processes, including partnering with IT and providing data and business unit expertise on issues to facilitate resolution
Develops, authors, and implements business procedures
Prepares, reviews, presents transportation KPI data
Collaborates effectively with multiple individuals and organizations in a cross-functional, team- oriented environment
Supports growth of Dendreon by participating in process improvement projects
Manages order process from order generation, changes, shipment and final delivery
Perform other duties as assigned.
Qualifications
Job Requirements:
Bachelor's degree
5+ years of relevant experience required.
Working knowledge of biologic material transport, a plus.
Ability to work with multiple databases and electronic systems. Experience with ERP a plus.
Must display strong analytical and problem-solving skills, attention to detail required.
Outstanding organizational skills with the ability to multi-task and prioritize.
Excellent interpersonal, verbal and written communication skills.
Comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities.
Working Conditions and Physical Requirements:
Ability to sit or stand for extended periods of time.
Finger dexterity is sufficient to use a computer and to complete paperwork activities.
Vision sufficient to use a computer, to read written materials and to complete paperwork activities.
Hearing sufficiently to communicate with individuals by telephone and in person.
May be required to work alternate shifts.
Job is performed in an office environment.
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