Chief Operations Officer
Operations director job in Belle Chasse, LA
Chief Operations Officer (COO)
Reports To: Executive Director
Employment Type: Full-Time, Executive Level
The Chief Operations Officer (COO) at the Louisiana Gateway Port in Plaquemines Parish, Louisiana joins the C-suite comprised of the Executive Director of the Port, the Chief Administrative Officer, Chief Legal Officer and Chief Financial Officer to contribute to the execution of the Master Plan and Strategic Vision of the Executive Director and Port Commission. This leader provides executive leadership over all operational functions of the fastest-growing port in the nation. This includes operational process control, oversight of marine terminal logistics, ferry services, infrastructure projects, emergency response, and port security. The COO directly supervises the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring alignment of operations with strategic priorities and regulatory compliance. Serving as the primary backup on all operational matters to the Executive Director, the COO ensures continuity of leadership across all operational matters, driving efficiency, resilience, and innovation while managing a workforce of approximately 61 employees.
Key Responsibilities
Operational Leadership
Develop and implement operational policies, procedures, and performance metrics, to include using the ISO 9001 system.
Direct and manage all port operations, including operational and safety tenant relationships, ferry services, and emergency response.
Provide executive oversight of the Director of Vessels & Safety and the Director of Infrastructure Projects, ensuring operational excellence and strategic alignment.
Supervise safety and fire rescue teams, ensuring readiness, training, and emergency response capabilities.
Supervise ferry and maintenance teams, ensuring readiness, training, and customer service and safety capabilities.
Coordinate vessel scheduling, dock assignments, and traffic control on the Mississippi River.
Develop and manage operational budgets, monitor variances and implement corrective measures.
Security Management
Ensure the security of port facilities, vessels, and operations in compliance with local, state, and federal regulations.
Oversee USCG security and safety compliance.
Implement and enforce security protocols, including access control, surveillance, and emergency response plans.
Continuously evaluate and improve port security measures.
Maintenance & Infrastructure Oversight
Manage maintenance and repair of port facilities, including docks, piers, buildings, and warehouses.
Oversee maintenance of port-owned vessels and vehicles to ensure compliance with safety and regulatory standards.
Direct infrastructure projects, ensuring timely delivery, budget adherence, and alignment with capital improvement goals.
Coordinate with staff and contractors to schedule repairs and minimize operational disruption.
Strategic Planning & Execution
Collaborate with the Executive Director and leadership team to advance long-term strategic goals aligned with the Master Plan.
Lead initiatives to expand port capacity, modernize infrastructure, and adopt innovative technologies (e.g., GIS, AIS).
Oversee capital improvement projects and ensure alignment with grant-funded objectives.
Grant & Regulatory Compliance
Support grant administration and ensure compliance with state and federal funding requirements.
Liaise with DOTD, U.S. Department of Transportation, USCG, US Army Corps of Engineers, Plaquemines and surrounding parishes and other regulatory bodies.
Ensure accurate reporting and documentation for audits, inspections, and performance reviews.
Team Management & Development
Lead and mentor department heads across rescue boat operations, engineering, infrastructure and capital projects, ferry services, safety, maintenance, and logistics.
Foster a culture of accountability, innovation, and continuous improvement.
Oversee workforce planning, training, and succession strategies.
Stakeholder Engagement
Represent the port in public forums, industry associations, and government meetings.
Build and maintain relationships with shipping companies, contractors, emergency services, and community partners.
Support Executive Director with business development efforts to attract new tenants and cargo.
Crisis Management
Lead emergency response efforts for vessel accidents, environmental spills, fires, or security threats.
Develop and implement contingency plans to minimize downtime and ensure continuity of operations.
Qualifications
Bachelor's degree in Marine Operations, Logistics, Business Administration, or related field (preferred).
Must hold or obtain a Transportation Workers Identification Credential (TWIC).
Military or port operations leadership experience strongly preferred (e.g., U.S. Navy, Coast Guard, or equivalent maritime service).
Significant experience in marine operations, port management, transportation, or related field.
Process control background like Lean Six Sigma or ISO 9001 preferred.
Strong knowledge of maritime security protocols, regulatory requirements, and industry best practices.
Proven experience in vessel and port facility maintenance and operations.
Proven experience in capital infrastructure expansions.
Demonstrated leadership ability to manage diverse teams and senior directors.
Excellent communication, problem-solving, and organizational skills.
Ability to respond quickly and decisively to emergencies and operational challenges.
Preferred Certifications & Skills
Leadership Training
Port Facility Security Officer (PFSO) certification.
Incident Command System (ICS) or National Incident Management System (NIMS) certification.
Emergency Management or Fire Services Leadership certification.
Experience with port automation and digital logistics platforms.
Knowledge of Louisiana maritime and emergency response regulations.
ISO 9001:2015
Work Environment
Primarily office-based with regular visits to port facilities and vessels.
May require work in varying weather conditions and emergency situations.
Periodic travel to conferences and meetings.
Physical ability to climb ladders and stairs as required.
Compensation & Benefits
Competitive executive salary commensurate with experience.
Comprehensive benefits package including health, retirement, and performance incentives.
Director of Contract Management
Operations director job in New Orleans, LA
Job Description: Director of Contract Management
Director of Contract Management
The Director of Contract Management will oversee the full lifecycle of contracts across the hospitality portfolio, including management agreements, vendor contracts, service provider agreements, and brand/franchise agreements. This role ensures that all contracts support property performance, mitigate financial and legal risk, and align with ownership and brand standards. The Director will partner closely with hotel leadership, operations, procurement, legal, and finance teams to safeguard the company's interests while enabling operational efficiency and guest service excellence. The Director will also provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity.
Key Responsibilities
Oversee the review, negotiation, and execution of contracts related to hotel operations, including management agreements, vendor and supplier agreements, franchise/brand agreements, service contracts (IT, F&B, housekeeping, etc.), and project/construction management contracts.
Develop and standardize contract policies, processes, and templates to ensure consistency and efficiency across the portfolio.
Partner with hotel GMs, Directors of Operations, and ownership to evaluate contractual needs and ensure agreements align with financial and operational goals.
Negotiate business terms with vendors and service providers to secure favorable pricing, terms, and service standards.
Ensure compliance with corporate, brand, and regulatory requirements, including ADA, OSHA, food safety laws, and other applicable regulations.
Maintain a centralized contract management database, monitoring key dates (renewals, expirations, terminations) and ensuring timely follow-up.
Manage non-disclosure agreements (NDAs), particularly related to transactions, ensuring proper execution and compliance.
Provide guidance and training to property leaders and regional teams on contract obligations and best practices.
Evaluate vendor and contractor performance and enforce compliance with service-level agreements and construction/project management standards.
Prepare and present regular reporting to executive leadership on contract portfolio performance, risks, and opportunities.
Provide quarterly updates to the DK HRIH Holdings Board regarding contracts, leases, amendments, and letters of intent on behalf of the entity.
Mentor and oversee contract administrators or specialists (if applicable).
Participate in risk management activities up to and including:
Coordinating and administering discovery requests associated with insurance claims and lawsuits.
Qualifications
Bachelor's degree in Business Administration, Hospitality Management, Legal Studies, or related field.
5-7+ years of progressive experience in contract management, legal, procurement, or related roles, preferably within the hospitality industry.
Strong knowledge of hospitality operations, vendor relationships, and brand/franchise contracts.
Proven experience negotiating high-value and complex agreements, including construction/project management contracts.
Excellent organizational, analytical, and communication skills.
Proficiency with contract management systems/software and Microsoft Office Suite.
Demonstrated leadership experience with the ability to build cross-functional relationships.
Key Competencies
Strong negotiation skills with a hospitality service mindset.
Ability to balance operational needs with risk management.
Detail-oriented, with the ability to manage a high volume of contracts simultaneously.
Collaborative, solutions-focused approach.
High integrity, discretion, and professionalism.
Knowledgeable in regulatory compliance and able to ensure adherence across multiple properties and projects.
Ability to draft revisions to contract terms and riders proposed by potential contractors in line with the best interest of HRIH.
Manager, Operations
Operations director job in New Orleans, LA
Your Opportunity as the Operations Manager
Work Arrangements: Full-time onsite
In this role you will:
Provide Daily Direction Setting for Intake, Blending and Shipment Planning to support all Coffee processing and contract manufactures.
Lead plant through major breakdown and disruption recovery with 3rd party support
Accountable for key results and systems supporting the receiving, unloading, cleaning, storage and blending of green coffee at the Silo and Almonaster WHSE
Develop and manage the Operational master plan and budget including daily results, operating strategies, staffing & team design.
Manage the processes for inventory cycles (quality run out) to reduce & level manufacturing cost variances.
Responsible for data analysis and management of the blend planning process and material usage to reduce & level manufacturing variances.
Conduct weekly analysis of the current FMM and proactive plans to mitigate potential issues.
Identify and Lead cost reduction and work process improvements.
Participate in review and calibration of 3rd party Service Company operational budget; coach internal and external partners to reduce costs.
Personnel management including coaching, career development and performance management of the Operations organization.
Own Operations Excellence - Initiative Management Pillar for Silo & Lead $1-2M in capital projects per year.
Own Operations Excellence - Focused Improvement Pillar for Silo
Own Operations Excellence - Health Safety & Environmental Pillar for Silo
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's Degree in Engineering or Supply Chain Management
4+ years leadership experience in manufacturing - including frequent time on production floor working with people and equipment.
2+ years managing direct reports
Experience analyzing complex data and problem solving
Experience leading projects through execution
Strong interpersonal and communication skills
Additional skills and experience that we think would make someone successful in this role:
Capital Project Leadership / Engineering
Logistics Experience
Variance Investigation Experience
Demonstrated results in driving continuous improvement in cost, quality, and business responsiveness
Learn more about working at Smucker:
Our Total Rewards Benefits Program
Our Thriving Together Philosophy Supporting All Impacted by Our Business
Our Continued Progress on Inclusion, Diversity and Equity
Auto-ApplyVP of Operations
Operations director job in New Orleans, LA
We are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset. This role is based in our New Orleans Headquarters 5 days a week.
Key Responsibilities:
Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+.
Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency.
Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs.
Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility.
Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs.
Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business.
Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving.
Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops.
Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies.
Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management.
Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs.
Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates.
Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale.
Requirements:
10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail).
Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics.
Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle).
Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth.
Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses.
Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus.
Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led.
Bachelor's degree required; MBA or relevant advanced degree preferred.
VP of Operations
Operations director job in New Orleans, LA
Job DescriptionWe are currently searching for a Vice President, Operations for our client in the eyewear industry to be responsible for establishing a strong foundation of company operations to support the rapid and profitable growth of the brand. This individual will lead end-to-end operational strategy and execution across manufacturing, supply chain, inventory, fulfillment, logistics, customer service, and operational planning. The VP, Operations partners closely with the CEO and executive team to build a culture of accountability and operational excellence in a high-growth company. This is a commercially driven role, charged with optimizing operations with a forward-thinking and solution-oriented mindset.This role is based in our New Orleans Headquarters 5 days a week.
Key Responsibilities:
Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+.
Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency.
Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs.
Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility.
Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs.
Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business.
Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving.
Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops.
Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies.
Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management.
Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs.
Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates.
Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale.
Requirements:
10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail).
Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics.
Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle).
Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth.
Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses.
Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus.
Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led.
Bachelor's degree required; MBA or relevant advanced degree preferred.
VP, Operations
Operations director job in New Orleans, LA
Key Responsibilities:
Identify and prioritize operational initiatives with a clear roadmap and timeline enabling achievement of 2026 goals and scalable growth into 2027+.
Optimize and redesign an end-to-end omni-channel order lifecycle spanning DTC e-commerce, retail, and wholesale (BOPIS, ship-from-store, store-to-home, EDI, and 3PL integrations) to ensure speed, accuracy, and cost efficiency.
Establish an agile PMO and governance model (intake, prioritization, resourcing, stage-gates, post-mortems) with clear RACI across cross-functional programs.
Establish a single source of truth for operational performance and KPI definitions; partner with Finance/FP&A to design and optimize dashboards for leadership visibility.
Evolve warehousing and logistics strategy (owned facilities and/or 3PL) including slotting, flow, transportation, WMS best practices, and performance SLAs.
Recruit, coach, and develop a high-performing, lean operations organization with clear roles, metrics, and career paths that scale with the business.
Lead change management through SOPs, training, and communication that convert strategy into adoption; model urgency, ownership, and creative problem-solving.
Define and operationalize a best-in-class customer service model across channels with clear SLAs and VOC feedback loops.
Manage operations budget and identify opportunities to reduce costs through vendor negotiations, supply management, and operational efficiencies.
Strengthen operational controls across order-to-cash and procure-to-pay, including cycle counts, inventory accuracy, audit trails, access controls, backups, and vendor management.
Establish and publish a 12-18 month operations roadmap with business cases/resourcing; track progress via weekly/monthly reviews and QBRs.
Own performance management for operations: OTIF, fill rate, inventory accuracy, cycle count variance, order lead time, WISMO contacts per order, logistics cost per unit, NPS/CSAT, and defect rates.
Ensure the brand ethos and core values come to life in all operational touchpoints - from vendor relationships to internal business partners - and drive a modern approach to scale.
Requirements:
10-15+ years of progressive leadership in operations for consumer or retail brands (preference for omni-channel DTC e-commerce with wholesale and/or retail).
Hands-on depth in S&OP/IBP, demand & supply planning, merchandising & allocation, inventory management, warehousing/3PL, and logistics.
Strong financial and analytical acumen (unit economics, landed cost, margin optimization, cash conversion cycle).
Excellence in people leadership, cross-functional influence, and building lean, high-performing teams that scale with growth.
Experience with premium/fashion brands; accessories/eyewear and international vendor management are pluses.
Familiarity with OKRs and stage-gate governance; comfort with modern BI (e.g., Tableau/Power BI) or SQL a plus.
Clear, concise communicator, customer-obsessed, quality-driven, and metrics-led.
Bachelor's degree required; MBA or relevant advanced degree preferred.
Benefits and Perks:
Competitive wage
Group health plans: health, vision and dental insurance
Welfare benefits: life, ad&d, supplemental voluntary coverage
FSA Plan & HSA Program
401(K) Investment Options
Adoption Assistance, EAP, Commuter Benefits
Paid Parental Leave
Quarterly Cultural Spend
Ongoing Training and Development, an Educational Allowance
10 paid holidays and Paid Time Off accrual
KREWE employee quarterly frame allowance (of course!)
Diversity and Inclusion:
KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.
NATIONAL LEGAL DIRECTOR
Operations director job in New Orleans, LA
Job Description
The National Legal Director serves as a thought leader, manager, and litigation supervisor, working collaboratively to develop and execute MJC's legal strategy.
The position reports to and serves as a partner to MJC's Executive Director in actualizing MJC's mission across all parts of the organization, including litigation and advocacy, external and internal communications, operations, and development. In partnership with, and with direct supervision of office directors, the National Legal Director oversees the implementation of MJC's legal strategy, striking an appropriate balance between national cohesion and office-level autonomy.
The National Legal Director is a member of the Leadership Team and collaborates to provide strategic organizational leadership.
Who We Are:
MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting-edge litigation and advocacy across the country, on end-to-end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit *************************
The criminal legal system disproportionately harms people of color, people from low-income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co-workers, and community partners who come from different backgrounds and experiences.
What You'll Do:
Strategy & Leadership
Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors
Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission
Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment.
Participate in Board meetings and serve as a corporate officer
Implementation & Management of Legal Program
Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy
Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals
Motivate, nurture, and connect a diverse, inclusive, and high-performing team
Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director
Develop performance management metrics and a professional development program for all legal professionals in the organization in partnership with the Managing Director of Operations and Director of Human Resources
Develop routines to assess the impact of MJC's legal work and support a culture of constant learning and improvement in partnership with office directors and support from the Director of Human Resources
Advise and serve as a thought partner on case strategy, as necessary or as requested by office directors
Where necessary, oversee, edit, and approve major filings and litigation decisions in particularly high-profile or complex matters
External Relations & Development
Build external relationships and serve as an advocate for MJC with external audiences.
In collaboration with office directors, maintain existing external partnerships and identify and build relationships with potential new partners and allies, including law firms who support our work as co-counsel or provide other litigation support to MJC
As needed and in collaboration with the Director of Communications and Office Directors, act as spokesperson with external audiences concerning organization-wide advocacy, including the media and funders
Work collaboratively with other organizational leaders in cultivating and pursuing development opportunities for MJC
Legal Ethics and Compliance
Serve as the organization's primary contact for important issues of professional responsibility and legal ethics
Counsel MJC on compliance requirements and risk mitigation
Qualifications
Education: Bachelor's Degree and J.D. degree are required.
Skills and Experience:
At least 10 years of litigation experience, including experience in complex civil rights litigation
At least 5 years of experience managing others in litigation, including lawyers, legal fellows, legal interns, and paralegals
Experience overseeing a legal practice, including extensive experience collaborating with outside co-counsel and private law firms
Ability to think creatively and strategically about the direction of a legal program
Excellent legal research, writing, and analytical skills
High emotional intelligence and cultural competency
Ability to plan, manage, and be decisive under a tight deadline with the ability to multitask and be flexible and effective in fast-paced and high-pressure situations
Ability to collaborate across offices, departments, and geographies and to work effectively with colleagues at all levels of the organization
Understanding of the important role litigation plays in exposing injustice, raising visibility, and movement building
Strong interpersonal skills and ability to promote the legal program
Knowledge, Abilities, and Commitments:
A collaborative and team-driven management style appropriate to leading a group of highly accomplished and experienced office directors; in other words, a “first among equals” approach that requires directiveness at times, but values collaboration, trust, and shared vision as indispensable components of effective leadership
Alignment with MacArthur Justice Center's mission and values
A passion and demonstrated interest in social justice reform; experience in the criminal legal system, public policy, or related fields is strongly preferred
The ability to move start-up projects from concept to completion and adapt as needed based on learning and input from others while also demonstrating initiative, responsiveness, and thoughtfulness
Strong analytical and strategic thinking, along with the ability to manage stressful situations
Excellent judgment, integrity, and commitment to personal responsibility and accountability
Strong written and oral communication skills, including the ability to make complex issues understandable and relevant to external audiences
Ability to prioritize projects, meet deadlines, and work collaboratively as part of a team to support others in doing the same
Willingness to honor the diverse experiences of MJC staff and clients
License and Certifications:
Admission to a state bar, and willingness to obtain admission to the state where the National Legal Director will be based, within one year of hiring.
Travel:
Moderate domestic travel for organizational meetings, travel to state offices, and case-related needs.
LOCATION:
MJC operates on a hybrid schedule and requires some days in the office each week. The National Legal Director must reside within commuting distance to any of the following offices: Washington DC, Chicago, IL, St. Louis, MO, New Orleans, LA or Oxford, MS.
TO APPLY:
Please submit the following:
A cover letter addressing your experience relevant to the considerations above,
A resume and
Professional references
The starting salary range for this position is $190,000 - $225,000, commensurate with years of experience and includes an excellent benefits package that includes employer-sponsored health, dental, vision, life, and disability insurance, EAP, FSA plans, 401K, and a generous paid-time-off policy. Learn more about our benefits at macarthurjustice.org/benefits/
MJC is a (PSLF) eligible employer. For more information visit: studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employment
Chief Operating Officer (COO)
Operations director job in New Orleans, LA
The Chief Operating Office will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.
You Will:
Recruit, interview, hire, and train management-level staff in the department.
Oversee the daily workflow of the department.
Provide constructive and timely performance evaluations.
Handle discipline and termination of employees in accordance with company policy.
Establish, implement, and communicate the strategic direction of the organization's operations division.
Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
Collaborate with other divisions and departments to carry out the organization's goals and objectives.
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision.
Establish, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
Review and approve cost-control reports, cost estimates, and staffing requirements for projects.
Establish and administer the department's budget.
Present periodic performance reports and metrics to the chief executive officer and other leadership.
Maintain knowledge of emerging technologies and trends in operations management.
Identify training needs and ensures proper training is developed and provided.
Perform other related duties as assigned.
You Have:
Bachelors degree in Business Administration, Logistics, Engineering, or other industry-related field required; MBA preferred.
At least 10 years of related experience including three years in upper management required.
Experience in the CPG, packaging or related industries is an asset.
Excellent verbal and written communication skills.
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Chief Operating Officer - Hospital (Relocate to West Coast)
Operations director job in New Orleans, LA
Job Description
-- APPLICANTS MUST BE WILLING TO RELOCATE TO COASTAL OREGON --
Vivo HealthStaff is actively recruiting for a Chief Operating Officer (COO) position in a prominent healthcare facility located in a coastal city in Oregon. This esteemed facility offers comprehensive medical services for people of all ages.
**Position**: Chief Operating Officer (COO)
**Job Details**:
* Ensure efficient, customer-focused workflows, processes, resident systems, and programming.
* Foster teamwork and develop plans for operational systems, processes, and personnel assignments to accommodate organizational growth and strategic planning objectives, prioritizing patient care.
* Represent the Hospital CEO in their absence or as assigned, coordinating significant portions of the hospital organization and communicating a shared vision to all stakeholders.
* Promote high performance expectations for the leadership team to improve patient care quality and efficiency.
* Provide leadership in the development, implementation, and oversight of standards, systems, policies, and procedures aligned with the organization's strategic plan.
* Achieve revenue goals, cost objectives, and market share targets in assigned departments/service lines.
* Optimize resource utilization, including people, capital, and knowledge, to achieve organizational objectives while scaling and standardizing services.
* Demonstrate competency in strategic planning and goal/objective development, aligning departmental goals with the Hospital's mission and strategic plan.
* Develop and maintain positive relations with physicians, actively participating in physician retention and recruitment.
* Maintain professional affiliations and contacts to stay updated on current trends, changes, and legislation.
**Skills, Abilities, and Competencies**:
* **Collaboration**: Understands the importance of relationships for effective teamwork.
* **Leading Others**: Acts in a leadership role to achieve desired results.
* **Developmental Leadership**: Encourages others to reach their highest effectiveness level.
* **Communication**: Engages with others to present information effectively.
* **Vision + Strategy**: Defines and creates a compelling future vision and implements necessary strategies.
* **Decision Making**: Makes high-quality decisions promptly.
* **Results Focus**: Takes a dynamic approach to work, focusing on outcomes.
**Physical/Mental/Environmental Requirements**:
* Extensive sitting with periodic standing and walking.
* May require lifting up to 20 pounds.
* Significant use of personal computer, phone, and general office equipment.
* Effective communication skills, both written and verbal.
* May require off-site travel.
**Submission Requirements**:
* **MUST HAVE CURRENT ACUTE CARE HOSPITAL EXPERIENCE TO BE CONSIDERED**.
* Masters of Business Administration, Business, or Hospital Administration (extensive experience considered in lieu of).
* Minimum of five years of progressive experience in a similar role in an acute care hospital/facility.
* Multi-functional experience in an acute care hospital with experience growing service lines.
**About the Facility**:
Our client is located in a coastal city of Oregon offers health and wellness services in various specialties, including pediatrics, childbirth and obstetrics, gynecology, oncology, diabetes treatment, geriatric medicine, emergency medicine, and a full range of specialty medical services.
Vivo HealthStaff is a healthcare staffing and recruitment firm based in the San Francisco Bay Area, providing permanent and temporary opportunities to organizations across the United States.
Director of Operations
Operations director job in Metairie, LA
Brief description
The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market's policies and applicable laws.
Responsibilities:
Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback
Provide supportive leadership to store staffs by recommending insight and direction for personal development
Responsible with the Store Director for the hiring, orientation, and training of store department managers.
Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary
Initiate the completion of company required forms and correspondence timely and accurately
Responsible for managing P & L statements within assigned district
Review all store schedules. Ensure that projections are real and attainable
Give all stores weekly/monthly sales projections
Give all stores weekly/monthly payroll projections
Supervise all monthly deep cleaning procedures in stores. Enforce current schedule.
Enforce all company policies and procedures in a timely manner
Complete weekly reports of progress, goals and achievements to the company Business Manager and/or VP of Operations.
Conduct weekly or biweekly meetings with Store Directors of existing and upcoming procedures and sales objectives.
Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc.
Responsible for overseeing new store openings and development (If Applicable)
Requirements Qualifications:
3-5 years of experience managing others
Logistics background and experience a plus
Must be comfortable working in a fast-paced busy environment
Knowledge of P&L Management
Ability to assist with moves when necessary
Self-motivated with the ability to prioritize and problem solve
View all jobs at this company
Louisiana Director of Operations
Operations director job in New Orleans, LA
River City Security is seeking a Director of Operations to manage our private security company's operations in Louisiana. This role involves overseeing security services, optimizing operations, and ensuring client satisfaction. Responsibilities include operational strategies, logistics management, administrative oversight, personnel management, client relations, compliance, continuous improvement, and crisis management.
Requirements:
3-5 years of verifiable security management experience.
Minimum age of 21, or as per state security license requirements.
U.S. citizenship or authorization to legally work in the U.S.
High school diploma or GED.
Background check, motor vehicle report, and drug testing required.
Self-motivation and excellent communication skills.
Proficiency in Microsoft Office Suite.
Reliable transportation and punctuality.
Responsibilities:
Obtain necessary state-required training or licensing.
Oversee day-to-day operations across Louisiana.
Approve/deny overtime, review termination disciplinary forms.
Order necessary equipment and manage company cards.
Maintain financial/capital budget for the region.
Ensure compliance with security contracts' policies.
Conduct regular meetings with staff and executive administration.
Supervise Assistant Directors and Area Managers.
Approve vacations/time off and make staffing adjustments.
Coordinate with executive/GM management teams for client relations.
View all jobs at this company
Surgical Regional Manager -Coastal
Operations director job in New Orleans, LA
Our PURPOSE-to enable healthier lives everywhere, every day-is driven by a PASSION to become global champions for women's health. We succeed by fulfilling our PROMISE to bring The Science of Sure to life through product quality, clinical differentiation, customer relationships and our team's talent and engagement.
The Regional Manager manages all sales activities in a geographic region for Hologic's surgical technologies by performing the following duties personally or through leading, motivating and supporting sales representatives and sales activities.
Regional Manager Role:
Direct staffing, training, coaching, performance evaluations, and career development planning for sales representatives
Develop and achieves accurate forecasts quarterly
Assist sales specialists where appropriate in the direct sale of the Hologic's product lines
Work with marketing department to promote customer laboratory demand
Develop district business plans and strategies
Represent company at trade association meetings to promote product
Monitor expenditures of region to confirm to budgetary requirements
The ideal candidate would have:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication, negotiation, interpersonal and organizational skills
The ideal candidate will exhibit a passion for our business
He or she should have good interpersonal, problem solving, organizational, communication, and leadership skills
He or she must also be flexible, team-orientated, self-motivated and demonstrate good judgment and a strong work ethic
Proven ability to motivate and direct sales team to meet goals and objectives through influencing representative behavior
Bachelor's degree required, MBA is a plus
Minimum of 5-7 years related medical sales experience required
Previous management experience required
Since this position requires you to drive extensively during the work day, a valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory
Overnight travel required
The total compensation range for this role is $270,000 to $350,000 This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.
Agency and Third Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
#LI-LB2
Auto-ApplyExecutive Director, Revenue Cycle and Business Operations
Operations director job in Harahan, LA
The Executive Director will be a strategic leader responsible for advancing ambulatory revenue cycle (RCM), financial and technological advancement focusing on optimization, enterprise growth, and data-driven decision-making. This role will focus on developing and executing business strategies that align with growth priorities, leveraging analytics, AI relating to business operations, and predictive modeling to identify revenue opportunities, control costs, and improve financial performance across outpatient operations. The Executive Director will harness insights to guide strategic business planning, address challenges like no-shows and referral leakage, and position clinics for long-term success. By driving financial and strategic transformation, ensuring sustainable growth, competitive advantage, and high-value care for patients and communities.
Responsible for achieving and maintaining high functioning patient accounting processes across the organization. Develops and implements Patient Accounting policies and procedures that support organizational mission, vision and values while promoting efforts to improve the financial health of the organization. Ensures operation of data exchange across various platforms. Responsibilities of this role include the achievement of annual and periodic goals for statistical indicators of financial performance, in particular cash collections, maintaining the integrity of financial reporting and facilitating the efficient operation of functions and management of the Patient Accounting Department.
Drives revenue cycle operational performance and key financial metrics. Responsible for strategic planning to achieve revenue and reimbursement goals, while maximizing cash flow and ensuring compliance with federal and state regulations. This role involves identifying opportunities for financial improvement, formulating and implementing best practices, and maintaining fiscal responsibility for all revenue cycle activities. Additionally, this position sits on the Finance Committee and is the single source of leadership to all areas of the Revenue Cycle Team which includes Finance and Billing Software systems and staff while developing its strategic plan and ensuring all goals and objectives are met. Works with and manages analytical reporting requirements of teams, project managers, leaders and staff, mentoring, and scaling effectively with growth. Foster a culture of continuous learning, hiring top talent, holding rigorous technical discussions, and promoting high standards. Collaborate closely with product, data science, infrastructure, vendors, partners, and executive stakeholders to align applications and drive innovation and technological decisions and efforts with strategic business goals. Implement best practices for workflows- scalability, observability, incident response, and reliability of all applications.
* Demonstrated leadership, diplomacy and relationship building skills.
* Excellent interpersonal, verbal and written communication, and presentation skills.
* Analytical reporting and staff benchmarking and report card outcomes accountability.
* Proven problem-solving, mediation, and negotiation skills.
* Strong overall technology foundation and understanding of the evolving landscape.
* Information Technology/Billing Software, preferably IDX experience in medical practices utilizing in-house billing, accounts receivable systems, electronic medical records systems, interfaces with hospitals, payers, and third-party clearing houses.
* Knowledge of governmental and private third-party payor regulations, compliance issues, and other insurance processing rules and regulations, accounting principles and procedures, ICD9, ICD10, CPT and HCPCS knowledge and experience with all aspects of the reimbursement cycle including registration, charge capture, data entry and claims submissions.
* Knowledge of Fair Debt Collection and HITECH Policies.
* Experience with compiling and analyzing data and producing focused/relevant reports for presentations to multiple stakeholders.
* Excellent organizational and time management skills.
* Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines.
REQUIRED BACKGROUND CHECK:
CMS requires TUMG to perform initial and monthly exclusion screenings on all employees and vendors who have access to PHI or patient billing information. SanctionCheck searches Office of Inspector General (OIG)- LEIE, General Services Administration (GSA) -System for Award Management (SAM) for compliance.
Additionally, TUMG performs screenings with the Louisiana Department of Health (LDH)- Louisiana Public Exclusions (LAM) databases for compliance.
These screenings ensure that individuals or entities excluded from federal healthcare programs are not involved in patient care or billing activities-protecting patients, preventing fraud, ensuring accurate claims, and maintaining CMS compliance.
* Master's Degree: minimum four (4) years' experience with an emphasis on finance, ambulatory revenue cycle and IT transformations.
* 8 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* Experience with IDX suite of revenue cycle applications
* 10 years of progressive revenue cycle leadership experience in a teaching hospital healthcare system or multi-location hospital environment.
* 5- 8 years of experience dealing with rules/regulations of Medicare/Medicaid and other government payers as well as commercial insurers.
* Demonstrated experience in championing a compelling vision and leading by example while guiding a large team through transitions to new achievement
* Working knowledge of CACHE & SQL databases and languages as well as UNIX & Microsoft operational environments.
* Embrace a business mindset that involves thinking strategically to align engineering efforts with the overall business goals, prioritizing high-ROI projects, and cultivating an entrepreneurial spirit of ownership and continuous improvement within the teams.
* Extensive knowledge of IDX and patient portal software.
* Expert level competence in AR and Front-End operations management, financial systems, and data integration.
Corporate Human Resources Director
Operations director job in New Orleans, LA
Are you a strategic HR leader with a strong background in manufacturing, multi-site management, and union avoidance? We are looking for a dynamic Corporate Human Resources Director to drive HR initiatives, support operational goals, and foster a high-performance culture across multiple facilities.
Why Join Us?
Lead HR strategies that directly impact business success.
Work in a fast-paced manufacturing environment.
Influence company culture and employee engagement across multiple locations.
Key Responsibilities:
Provide strategic HR consultation on staffing, compensation, benefits, training, employee relations, and labor relations.
Develop and implement HR initiatives aligned with company operational goals.
Supervise, mentor, and develop HR personnel.
Partner with management on all employee transactions, including hiring, promotions, and performance management.
Monitor key HR metrics to assess workforce health and implement solutions for improvement.
Lead affirmative action programs and ensure compliance with employment regulations.
Oversee HR activities across multiple facilities, including policy implementation and system development.
Manage compensation programs, job descriptions, and performance evaluation processes.
Develop and oversee training and development programs to enhance workforce capabilities.
Drive recruitment efforts for exempt positions and support career pathing initiatives.
Participate in administrative meetings, industry seminars, and maintain organizational charts.
Continuously evaluate HR programs and recommend improvements to enhance efficiency and effectiveness.
Perform additional HR-related duties as needed.
What We're Looking For:
Proven experience in manufacturing, union avoidance, and multi-site HR management.
Strong leadership skills with a hands-on approach to HR challenges.
Excellent communication, problem-solving, and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
If you are a results-driven HR leader passionate about shaping workplace culture and driving business success, we want to hear from you!
Food Operations Manager 1 - Airport Lounge
Operations director job in Kenner, LA
Role OverviewSodexo Live! has an exciting opportunity for a Food Operations Manager at the United Club within Louis Armstrong New Orleans International Airport (MSY). Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure.
Join our team of experience-makers and food fanatics and be part of creating memorable experiences! Venues and events don't just bring people together, they create exceptional moments and lasting memories.
Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more.
Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people.
IncentivesPaid Airport ParkingWhat You'll Dobe responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting;ensure Sodexo service standards including recipe compliance and food quality are implemented;have the ability and willingness to develop and motivate team members to embrace culinary innovations;ensure food safety, sanitation and workplace safety standard compliance; and/orhave working knowledge of automated food inventory, ordering, production and management systems.
What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringa restaurant/hotel/lounge food and beverage background;excellent leadership and communication skills with the ability to maintain the highest of service standards;strong coaching and employee development skills; and/orhave a passion for hospitality and elevating the guest experience.
Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Regional Operations Manager
Operations director job in Slidell, LA
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
MUST LIVE IN LA OR FL PANHANDLE
Position Summary
The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client.
Competencies
* Customer Focus
* Drive for Results
* Ethics and Values
* Problem Solving
* Conflict Resolution
* Functional/Technical Learning
* Managing and Measuring Work
* Timely Decision Making
* Strategic Agility
* Developing Direct Reports & Others
* Organizing
* Interpersonal Savvy
Essential Duties and Responsibilities
* Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability
* Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region
* Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations
* Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service
* Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings
* Take ownership of the financial performance of the assigned sites/profit centers
* Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets.
* Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities
* Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies
* Travel to all assigned profit centers on a regular basis based on the operational demands of each location
* Conducts and/or participate in regional client/customer meetings as needed
* Provides and ensures local site leadership coverage when needed
* Perform other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
* Bachelor's degree in business administration, Operations Management, or related field preferred
* 3-5 years of progressive experience in operations management, with a proven track record of success
* Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment
* Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members
* Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives
* Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability
* Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals
* Flexibility to travel within the assigned region and work evenings or weekends as needed
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.
Dir, General Manager
Operations director job in Saint Rose, LA
At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
Reporting to the SVP, General Manager, the Director, General Manager will serve as a member of WillScot's Region leadership team and will collaborate with peers and functional leaders within the Division to execute WillScot's company objectives.
The Director, General Manager is accountable for increasing Region penetration of all of WillScot's business lines within the Region to drive growth. The position is also accountable for all operational execution within the Region, including safety performance, branch operations, fleet maintenance and utilization, transportation and logistics, and customer service. Responsibilities also include building and leading a high performing team that operates in a manner consistent with WillScot's core values. The incumbent will be evaluated against a balanced scorecard of KPIs with an emphasis on achievement of annual targets for Revenue, EBITDA, and profitability.
The Region P&L includes operating locations across multiple MSAs (Metropolitan Statistical Areas) and approximately $25M to $60M of annual revenue across all of WillScot's lines of business. The Director, General Manager is responsible for overall performance of the P&L with an emphasis on commercial leadership, operational execution, and talent development and employee engagement.
WHAT YOU'LL BE DOING:
* Lead Region by developing growth strategies and executing on company business objectives.
* Manage the P&L and drive revenue growth and profitability for the region.
* Manage the field sales team through appropriate performance management and support programs to drive sales productivity and achieve plan objectives.
* Develop and execute Region growth strategy to increase market penetration of all WillScot business lines and drive revenue growth.
* Oversee branch operations managers who are responsible for fleet maintenance and associated direct labor and material planning and safety measures.
* Oversee transportation and logistics operations, to potentially include overseeing field service managers, and ensuring safe, efficient and profitable fulfillment of WillScot's solutions.
* Oversee local customer service operations and process improvements to improve customer satisfaction and net promoter scores.
* Lead and coach employees across all functions and provide organizational leadership to drive employee engagement and employee net promoter scores.
* Actively manage and develop leaders within the Region, creating a talent bench for all functional general management roles.
* Observe market trends and provide feedback to Divisional and Corporate leadership to inform WillScot's commercial strategy.
* Provide other functional departments information on a timely basis in support of on-going business activities such as planning and forecasting, sharing competitive intelligence, supporting national account customers, sharing and implementing operational best practices, supporting regulatory/legal/compliance matters, etc.
EDUCATION AND QUALIFICATIONS:
Education and Experience:
* B.S. in Business Administration, Marketing, or related business field or equivalent years of experience.
* Minimum of 8 years of experience in progressively responsible Business Unit Management roles.
* Preferred candidates will have demonstrated success managing a P&L of at least $5M.
* Must be able to travel at least 25% of the time, primarily within the Region and occasionally for Division and company-wide meetings.
Preferred Requirements:
* Master's degree in Business Administration or related fields.
* Experience working closely with sales teams to drive performance, increase sales productivity, and achieve sales targets.
* Experience leading across a decentralized, branch-based operating network.
* Experience leading industrial transportation and logistics services.
* Extensive network in the industrial and business services sectors and/or construction services sectors.
* Experience in a rental/leasing business model, such as construction equipment, car leasing; or in Logistics, transportation or other industrial services.
* Flexibility and organization to manage multiple projects and assignments.
* Ability to thrive in a highly dynamic, entrepreneurial, time sensitive, collaborative environment.
* Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance.
* Strong executive presence, customer presentation and communications skills and experience.
* Experience in working in a matrixed organization structure.
Personal Characteristics
* Lead by example through living our values:
* Dedicated to Health & Safety
* Committed to Inclusion & Diversity
* Driven to Excellence
* Trustworthy & Reliable
* Devoted to Our Customers
* Community Focused
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
Wholesale Operations Director
Operations director job in New Orleans, LA
Key Responsibilities
Wholesale Operations Strategy & Process Excellence
Build and implement scalable operational workflows that support wholesale revenue growth and account expansion.
Optimize the full order lifecycle including order processing, fulfillment accuracy, shipping timelines, and return management.
Drive continuous improvement across systems, reporting, SOPs, and customer service frameworks.
Own the wholesale marketing and promotional calendar to align campaigns with sales objectives.
Partner with Brand, Creative, and Product in developing seasonal assets, line sheets, merchandising guides, and sell-in tools.
Communicate product stories, launch details, and merchandising strategy to wholesale partners with clarity and consistency.
Oversee all trade show and market-week logistics, ensuring elevated brand presentation and efficient operational execution.
Systems, Tools & Reporting
Lead optimization of ERP, CRM, and B2B ordering platforms (NetSuite preferred).
Build dashboards and reporting tools that increase visibility into:
- sales performance & sell-through
- account ordering behavior
- operational & sales related KPIs
- fulfillment accuracy & returns
Support accurate forecasting and demand planning in partnership with Planning and Production.
Analyze sales trends, product adoption, and account performance to identify operational opportunities and risks.
Improve reporting automation and data flows to support decision-making across the wholesale organization.
Team Leadership & Partner Support
Lead the Wholesale Operations and Customer Service teams, ensuring efficient daily operations and a best-in-class partner experience.
Support onboarding and enablement of sales reps and key accounts by delivering scalable tools, training, and SOPs.
Partner with the Sales Director to operationalize sales tools, service protocols, and trade show strategies.
Implement tiered service standards and escalation pathways to maintain exceptional support for wholesale partners.
Develop, refine, and maintain documentation for process governance across the wholesale ecosystem.
Cross-Functional Collaboration
Serve as the primary operational liaison between Wholesale, Planning, Logistics, Finance, Marketing, and CX.
Align inventory, production timelines, and assortments with wholesale demand and sell-through data.
Coordinate merchandising assets, color kits, sample delivery, and seasonal timelines.
Ensure alignment between Marketing and Sales on go-to-market cadence, messaging, and partner communication.
Requirements
Minimum 8+ years of experience in wholesale operations, sales operations, planning, or revenue operations - preferably within fashion, apparel, eyewear, or premium consumer goods.
Advanced Excel skills, including pivot tables, building dashboards and reporting frameworks, and ability to translate data into actionable insights
Proven ability to design and scale operational processes that drive efficiency and revenue growth.
Strong leadership experience with the ability to inspire & motivate high-performing teams.
Exceptional communication and interpersonal skills with cross-functional partners and executives.
Highly organized operator with strong analytical, problem-solving, and project-management capabilities.
Proficiency with ERP and inventory management systems (NetSuite strongly preferred).
Familiarity with wholesale account structures, seasonal product cycles, forecasting, inventory allocation, and replenishment strategies.
Ability to thrive in a fast-paced, entrepreneurial environment with shifting priorities.
Benefits & Perks
Competitive compensation
Medical, dental, and vision insurance
Life, AD&D, and voluntary supplemental coverage
FSA & HSA programs
401(k) investment options
Adoption Assistance, EAP, and commuter benefits
Paid Parental Leave
Quarterly Cultural Spend
Training & development + educational allowance
10 paid holidays + PTO accrual
Quarterly employee eyewear allowance
Diversity, Equity & Inclusion
KREWE is committed to an inclusive, equitable workplace. We welcome all qualified applicants and provide equal employment opportunities without discrimination or retaliation based on any protected characteristic under applicable law.
Business Operations & Reimbursement Manager
Operations director job in Harahan, LA
Responsible for maintaining TUMG Master Fee Schedule, tracks payer fee schedule updates and coordinates with vendors to ensure timely and accurate uploads and performing in-depth payer reimbursement and variance analysis, supporting payer negotiations, and advising on strategic pricing decisions. This role ensures contract compliance, coordinates with A/R team to resolve over/underpayments, and supports efforts to optimize revenue cycle operations and reimbursement accuracy through collaboration with internal teams, payor relations, and third-party vendors.• Deep understanding of managed care, government contracts, and reimbursement processes.
* Strong data analysis skills with the ability to compile and interpret complex data sets related to contract compliance and payment trends.
* Excellent communication and interpersonal skills for working with internal teams and external payer representatives.
* Extensive knowledge of medical coding systems (ICD, CPT, HCPCS, etc.) and payer fee schedules.
* Ability to maintain confidentiality in all work performed.
* Excellent organizational and time management skills; ability to effectively manage multiple tasks simultaneously and meet established deadlines.
* Excellent skills using MS Word, Excel, and PowerPoint
* Bachelor's Degree with two (2) years' experience in revenue cycle management, medical coding, and payer payment variances.
* Master's Degree: minimum four (4) years' experience in healthcare setting preferred.
* Demonstrated proficiency in the utilization of Data Visualization tools such as Power BI.
* Experience with hospital or clinical charge description master (CDM) and payer fee schedules; knowledge of global fees, professional fees, and technical fees; experience in medical billing, collections, and coding practices and procedures.
Regional Operations Manager
Operations director job in Slidell, LA
Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.
RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.
Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.
MUST LIVE IN LA OR FL PANHANDLE
Position Summary
The Regional Operations Manager will manage the operations of an assigned region of profit centers, specifically focused on supporting major strategic clients. They will play a critical role in ensuring the uniformity of Riverstone's client blueprints across the assigned region, while also driving exceptional service levels and optimizing financial performance. The Regional Operations Manager will be responsible for fostering strong professional relationships with the client.
Competencies
Customer Focus
Drive for Results
Ethics and Values
Problem Solving
Conflict Resolution
Functional/Technical Learning
Managing and Measuring Work
Timely Decision Making
Strategic Agility
Developing Direct Reports & Others
Organizing
Interpersonal Savvy
Essential Duties and Responsibilities
Provide effective leadership and direction to profit centers within the assigned region, fostering a culture of excellence, teamwork, and accountability
Drive, maintain, and evangelize the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within their assigned region
Serve as the primary point of contact for the local and regional client representatives within the region, ensuring clear communication, understanding of operational needs, and alignment of services to exceed expectations
Monitor and evaluate the operational performance of each profit center within the region, implementing strategies to optimize productivity and quality of service
Ensure adherence to Riverstone's client blueprints and operational standards across all sites within the region, driving consistency in processes, procedures, and service offerings
Take ownership of the financial performance of the assigned sites/profit centers
Conduct regular onsite performance reviews and analysis of key metrics, identifying trends, areas for improvement, and implementing corrective actions as necessary to meet or exceed targets.
Support the professional development and growth of site managers and operational staff within the region, providing coaching, training, and performance feedback to enhance skills and capabilities
Proactively identify and mitigate operational risks within the region, ensuring compliance with regulatory requirements, health and safety standards, and company policies
Travel to all assigned profit centers on a regular basis based on the operational demands of each location
Conducts and/or participate in regional client/customer meetings as needed
Provides and ensures local site leadership coverage when needed
Perform other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Bachelor's degree in business administration, Operations Management, or related field preferred
3-5 years of progressive experience in operations management, with a proven track record of success
Strong leadership skills with the ability to motivate teams and drive results in a fast-paced, client-focused environment
Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with clients, stakeholders, and team members
Analytical mindset with the ability to interpret data, identify trends, and make informed decisions to optimize performance and achieve strategic objectives
Demonstrated financial acumen and experience managing budgets, forecasting revenue, and driving profitability
Proven ability to think strategically, anticipate challenges, and develop innovative solutions to achieve business goals
Flexibility to travel within the assigned region and work evenings or weekends as needed
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move, stand, and bend for long periods of time. Additionally, this role requires the ability to communicate effectively with coworkers and outside stakeholders in person, and frequently utilize computer-related messaging. The employee is required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.