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Director of Operations
Berglund Construction 4.2
Operations director job in Milwaukee, WI
Director of Operations - Wisconsin (Restoration Division)
Berglund Construction
Berglund Construction - a 115-year leader in building restoration, preservation, and complex construction - is expanding our presence in Wisconsin. We are seeking a high-energy, hands-on Director of Operations to help scale our Wisconsin office with aggressive growth goals.
This is an opportunity to lead the operations of a growing division, shape operational standards, and develop a high-performing team in one of our most strategically important markets.
About the Role
As the Director of Operations - Wisconsin, you will be the primary operational driver for all restoration work across the state. You'll own field executive, labor productivity, overall project performance, P&L results, solve problems quickly and scale the business through operational excellence.
This role is ideal for a decisive, tactical, execution-minded leader who thrives in fast-moving environments and enjoys building operational structure in a growth market.
What You'll Do
Operational Leadership
Own day-to-day operations for the Wisconsin office
Provide hands-on problem solving and rapid issue resolution
Ensure project schedules, budgets, and quality standards are met
Lead project start-ups, manage labor productivity and budget adherence
Improve field coordination, change management, and cost control processes
Accountable for Wisconsin Office P&L
Team Leadership & Development
Manage and coach PMs, APMs, and Superintendents
Set clear expectations and hold teams accountable
Build a culture of urgency, ownership, and continuous improvement
Develop operational talent to support growth
Client & Partner Management
Serve as the senior operational contact for clients and partners
Build trusted relationships through responsiveness and transparency
Represent Berglund with confidence in the Wisconsin market
Performance & Strategy
Own operational KPIs, including margin, safety, schedule performance, and client satisfaction
Partner with business development leaders on pursuits
Translate awarded work into disciplined, profitable execution
Help shape long-term growth plans for the Wisconsin office
What We're Looking For
A leader who is:
Urgent and decisive - thrives on real-time problem solving
Hands-on and tactical - comfortable jumping into project challenges
Energetic and driven - pushes teams toward high performance
Adaptable - excels in dynamic, fast-moving environments
Confident and clear - communicates effectively with teams and clients
Accountable - sets expectations and ensures follow-through
Resourceful - finds solutions even when conditions are ambiguous
Qualifications
10+ years of construction or restoration leadership experience
Proven success overseeing operations in complex, fast-paced environments
Experience running teams of PMs and Superintendents
Restoration experience preferred (but not required for exceptional operators)
Strong financial acumen and P&L accountability
Why Berglund Construction?
115 years of construction and restoration excellence
A growing market with significant opportunity for leadership impact
Strong executive support and investment in Wisconsin
A culture focused on craftsmanship, collaboration, and continuous improvement
Competitive compensation, benefits, and long-term growth opportunities
Ready to Build Something That Lasts?
If you're a builder, problem solver, and operational leader who thrives in fast-moving environments, we'd love to talk.
$77k-128k yearly est. 3d ago
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Customer Service Manager, Airport Ramp Operations (Chicago, IL, US)
American Airlines 4.5
Operations director job in Chicago, IL
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization.
CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.
Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.
CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
This job is a member of the Airports Team within the Customer Experience Division
Salary range for this position is between $50,000 to $84,000.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being
Be a safety advocate: Look for safety concerns and address them as needed
Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity
Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements
Promote effective communication among departments to engage our team to work together to achieve common goals.
Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure
Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty)
Manage escalated service issues and be visible to your team members when problems arise
Deliver key corporate and local information to frontline leaders in an efficient and effective manner. Set the expectations and ensure team members understand the why behind the focus/criticality.
Ability to learn and apply union contract rules/regs in daily interactions with frontline team members and local union leaders
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalency
Preferred Qualifications- Education & Prior Job Experience
Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications
Skills, Licenses & Certifications
Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
Strong decision-making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement
Valid driver's license
Ability to qualify for (SIDA) badge
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$50k-84k yearly 3d ago
Strategic CFO for Nonprofit - Finance & Operations Leader
Kentucky Society of Association Executives Inc. 3.5
Operations director job in Oak Brook, IL
A nonprofit organization based in Oak Brook seeks an Assistant Executive Director for Finance and Administration to lead its financial operations and strategy. This role will require a strong financial leader with extensive experience in budget management, risk management, and human resource oversight. Ideal candidates will have a Bachelor's degree in finance or a related field, with an MBA or CPA being strongly preferred. The organization offers a hybrid work environment, competitive compensation, and a supportive workplace focused on member impact.
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$123k-219k yearly est. 2d ago
Strategic CFO for Nonprofit - Finance & Operations Leader
Tennessee Society of Association Executives 3.4
Operations director job in Oak Brook, IL
A nonprofit organization located in Oak Brook is seeking an Assistant Executive Director for Finance and Administration. This role will act as the Chief Financial Officer, overseeing financial operations, budgeting, HR strategy, and compliance. The ideal candidate will have over 12 years of financial leadership experience, ideally within nonprofits, and possess a strong background in financial management and risk assessment. The position offers a competitive compensation package along with a hybrid working environment.
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$124k-214k yearly est. 2d ago
Strategic CFO for Nonprofit - Finance & Operations Leader
ACG Cares
Operations director job in Oak Brook, IL
A nonprofit healthcare organization is seeking an Assistant Executive Director for Finance and Administration. This pivotal role involves serving as Chief Financial Officer, overseeing financial operations, strategic direction, and compliance. The ideal candidate has extensive experience in financial leadership, especially in nonprofit or mission-driven organizations, with a focus on budgeting and risk management. The position offers a competitive compensation package and promotes a culture of impact in patient care through strategic operational oversight.
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$104k-200k yearly est. 2d ago
Vice President, Truckload Operations
Atalnt LLC
Operations director job in Barrington, IL
Job Title: Vice President, Truckload Operations Employment Type: Full-Time A rapidly growing transportation and logistics organization is seeking a Vice President of Truckload Operations to lead and scale its truckload brokerage division. This is a senior leadership role for a results-driven operator with deep truckload brokerage experience who can drive growth, strengthen execution, and build a high-performing operations team.
The organization offers multi-modal transportation solutions supported by a 24/7 in-office operations team delivering high-touch, customized service on every load. This leader will play a critical role in expanding brokerage capabilities and accelerating revenue growth over the next several years.
Key Responsibilities
Provide strategic and hands-on leadership for the truckload brokerage division.
Manage and grow an existing freight portfolio while identifying opportunities to increase volume and margin.
Negotiate freight rates with customers and carriers to ensure competitive pricing and profitability.
Build, expand, and strengthen a reliable carrier base to support current and future freight lanes.
Partner closely with sales leadership and account executives to deliver exceptional customer service and support revenue growth.
Hire, train, mentor, and lead customer and carrier account managers to drive performance and accountability.
Delegate new accounts, optimize workload distribution, and provide guidance on day-to-day operational challenges.
Oversee service recovery, problem resolution, and continuous process improvement.
Use market knowledge and analytics to guide pricing, capacity strategy, and operational decisions.
Foster a competitive, energetic, and high-performance team culture.
Why This Role
Senior leadership opportunity with direct impact on revenue and operational growth.
Well-established brokerage platform with strong year-over-year performance.
24/7 in-office operational support delivering best-in-class service.
Clear growth trajectory with long-term revenue expansion goals.
Entrepreneurial environment that rewards performance, leadership, and execution.
Requirements
5+ years of leadership experience within truckload brokerage or transportation operations.
Experience in both non-asset and asset-based transportation environments preferred.
Strong knowledge of North American truckload transportation, including dry van and flatbed.
Proven ability to develop long-term customer and carrier relationships.
Demonstrated leadership presence with the ability to motivate, coach, and manage teams.
Results-driven mindset with strong commercial and operational instincts.
Robust understanding of market dynamics, capacity trends, and pricing strategies.
Strong problem-solving skills with the ability to think quickly and respond effectively to service issues.
Excellent written and verbal communication skills, including reporting and executive-level presentations.
Ability to confidently present information and respond to questions from leadership, customers, and internal teams.
Benefits
Base salary range: $100,000-$150,000 annually, based on experience.
Performance-based incentive and commission opportunities.
Comprehensive benefits package including medical, dental, and vision insurance.
401(k) retirement plan.
Paid time off and holidays.
A global consulting firm is seeking an experienced Director in Insurance Operations in Chicago, Illinois. The ideal candidate will direct operations, lead business development, and foster client relationships, ensuring the optimization of service delivery and client satisfaction. This role requires at least 15 years of experience in consulting within the insurance industry, a Bachelor's degree, and the ability to mentor and develop team members. A competitive salary and a wide range of benefits are offered, including medical, dental, and 401k.
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$96k-129k yearly est. 4d ago
National Legal Director
Roderick & Solange MacArthur Justice Center
Operations director job in Chicago, IL
Who We Are
MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting‑edge litigation and advocacy across the country, on end‑to‑end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit************************ .
The criminal legal system disproportionately harms people of color, people from low‑income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co‑workers, and community partners who come from different backgrounds and experiences.
What You'll Do
Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors
Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission
Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment.
Participate in Board meetings and serve as a corporate officer
Implementation & Management of Legal Program
Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy
Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals
Motivate, nurture, and connect a diverse, inclusive, and high‑performing team
Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director
Developperformance management metrics and aprofessional development program for all legal professionals in
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$104k-173k yearly est. 5d ago
Operations Director
Arsan International Consulting Group
Operations director job in Chicago, IL
About the job OperationsDirector Our world-class client is searching for an OperationsDirector is a critical role responsible for overseeing manufacturing, supply chain, and quality processes across multiple locations (overseeing 3 plants totaling a revenue of $200M).
The future leader will drive cost reductions, ensure on-time delivery, maintain safety standards, enhance customer satisfaction, improve employee relations, and achieve plant performance goals. This role requires ensuring the delivery of high-quality products in quantities that meet sales demand while maintaining profitability in line with company objectives. Reporting to VPGM.
Main Requirements:
Bachelor's degree in Engineering, Supply Chain, or Operations; Master's or
MBA preferred.
12+ years of related experience in a manufacturing environment.
Proven track record of improving operational performance and achieving business results.
Minimum of 5 years of people management experience with demonstrated success.
Strong project management skills.
Familiarity with local and federal governmental regulations (e.g., OSHA).
Ability to travel domestically (25%).
Competencies:
Strategic: Develop and execute long-term strategic plans. Lead and motivate teams across multiple locations.
Efficient: Optimize procurement and inventory control processes.
Enhance productivity and reduce operational costs. Implement capital investment and improvement projects.
Foster employee growth through coaching and mentoring. Build and manage a diverse, high-performing team.
Ensure operations comply with local and federal regulations. Maintain a safe work environment and manage workplace hazards.
Key Responsibilities:
Develop and implement robust manufacturing plans to maintain high standards of operations, ensuring product conformity to quality standards.
Manage division's inventory and procurement processes with third-party and intercompany partners.
Establish and exceed key performance metrics to meet KPI targets.
Oversee inventory management based on predetermined fulfillment rates and principles.
Ensure compliance with capital investments, improvement projects, and operational CAPEX projects.
Collaborate with regional and global manufacturing and sourcing functions to deliver efficient and effective supply chain and distribution solutions.
Identify and implement productivity improvements to reduce costs, scrap, and rework.
Ensure compliance with state and federal regulations and company standards.
Provide leadership in employee relations through effective communication, coaching, training, and development.
Coach, mentor, and develop team talent to build a high-performing, diverse organization.
Our client is an equal opportunity employer that is committed to diversity and inclusion in the workplace. They prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic as outlined by federal, state, or local laws.
$73k-132k yearly est. 8d ago
Vice President Operations
Nexus Search
Operations director job in Chicago, IL
We are partnered with a a dynamic, private equity-backed ingredients, flavors, and sauces company with ambitious growth plans to triple in size over the next few years. With a strong product portfolio and a growing customer base, we are seeking a seasoned operations leader to help scale the business while driving operational excellence, efficiency, and profitability.
Role Overview
This is a unique, hands-on executive role combining VP of Operations and General Manager responsibilities, with a direct pathway to becoming COO. The ideal candidate will have a strong operational background in the ingredients, flavors, or food production space and a proven track record of turnarounds and scaling businesses. You will be responsible for overseeing the full spectrum of operations - manufacturing, supply chain, quality, logistics, and continuous improvement - while partnering closely with the CEO and private equity investors to execute aggressive growth plans.
Key Responsibilities
Lead all day-to-day operations across manufacturing, supply chain, procurement, quality, and logistics.
Develop and execute strategies to scale the business to $100M+, ensuring operational processes and infrastructure keep pace with growth.
Identify and implement operational improvements, including cost optimization, workflow automation, and process standardization.
Drive turnaround initiatives for underperforming areas, ensuring sustainable improvements in efficiency, throughput, and profitability.
Partner with private equity stakeholders on strategic initiatives, including M&A, capital projects, and operational performance metrics.
Build, mentor, and lead high-performing teams, instilling a culture of accountability, continuous improvement, and operational excellence.
Oversee regulatory compliance, food safety standards, and quality assurance programs across all manufacturing and supply chain operations.
Collaborate with sales, marketing, and R&D teams to ensure operational alignment with business growth objectives.
Qualifications & Experience
Proven operational leadership in the ingredients, flavors, or food production industries.
Hands-on experience in high-growth and/or turnaround environments, preferably in a private equity-backed business.
Strong financial acumen, with experience managing budgets, P&L, and operational KPIs.
Experience leading multi-site manufacturing or co-manufacturing networks a plus.
Exceptional problem-solving, project management, and people leadership skills.
Comfortable working in a fast-paced, entrepreneurial environment with multiple competing priorities.
Bachelor's degree required; MBA or advanced business degree preferred.
Why Join
Opportunity to shape the operations of a high-growth, PE-backed company with ambitious expansion plans.
Work closely with seasoned leadership and investors to execute strategic initiatives and make a tangible impact.
Lead a passionate, high-performing team dedicated to excellence and innovation in the ingredients and flavors industry.
$139k-237k yearly est. 2d ago
Operations Manager, Channel and Customer Research
Alphasense 4.0
Operations director job in Chicago, IL
About Expert Insights:
Expert Insights, which spans AlphaSense's Expert Transcript Library and 1x1 Call Services offerings, delivers a new and transformative form of market intelligence content. Through transcripts covering thousands of companies, it captures the unfiltered views and insights of business operators in the trenches, interviewed by professional investors who drill into key questions on what's truly important about a company at each moment in time. AlphaSense's library of over 140,000 transcripts is the market's largest, covering all sectors of the economy, with thousands more published each month. Expert Insights is quickly becoming a table-stakes solution for institutional investors to choose the right companies to invest in while gaining rapid adoption among all other consumers of market intelligence from sell-side research and banking, consultancies, and large corporations.
About the Team:
The Generated Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets - ensuring that the AlphaSense Expert Transcript Library delivers comprehensive coverage to our users. The Generated Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against - ensuring that the interviews with those experts are of the highest-possible quality and relevance.
About the Role:
Reporting to the Senior Manager, Generated Content Operations - Channel & Customer Research Operations Managers oversee our research pods. Operations Managers are accountable for the overall performance of the research pods under their purview - motivating, managing, and supporting a team of Analysts in the delivery of high-quality, relevant content against our Channel & Customer Research volume and coverage goals. Natural people leaders, our Operations Managers are responsible for cultivating the talent on their team, bringing out the best in our employees through coaching, goal setting, and the delivery of clear and actionable feedback. Operations Managers are also process optimizers, identifying bottlenecks in Analyst workflows that slow production or lead to wasted efforts, and addressing them in ways that ensure the delivery of high-quality and relevant content to the library.
Who You Are:
2+ years of experience in client service responsibilities and 2+ years of experience in people management
Inspiring leader: You are deeply invested in Channel & Customer Research's mission and vision of delivering high-quality, relevant insights to our customers - and are adept at connecting your team and their efforts to that mission, fostering a sense of ownership and meaning
People manager: You have deep experience setting performance and professional development goals, and a successful track record in motivating, coaching, supporting, and holding individuals accountable in achieving those goals
Team builder: You know how to build culture and support infrastructure that brings individual contributors together and enables them achieve their greatest collective potential
Entrepreneurial: You are passionate about the development of teams, people, and processes and are motivated to drive the success of Generated Content and Expert Insights
Metrics minded: You have a demonstrated track record of setting relevant KPIs to measure the success of both people and processes
Data driven: You have a proven ability to build dashboards and analysis to spot patterns in productivity and output that inform your day-to-day management of the team
Process innovator: You have a strong track record of building processes that drive scale and efficiency for your teams
Problem solver: You have a proven ability to identify the root cause of issues and roadblocks, and implement sustainable solutions
Skilled communicator: You're able to leverage excellent oral and written communication skills to understand needs and drive alignment both with internal and external stakeholders
What You'll Do:
Manage a team of Channel & Customer Research Analysts aligned to sectors of coverage and structured in pods
Set and track performance KPIs for your team that balance output quality, relevance, and volume
Guide the professional development of Analysts under your supervision
Ensure overall library quality and relevance by partnering with Sector Leads to adjust research focus and sourcing strategies that support quality and relevance goals
Coordinate with Sector Leads to define and update coverage territories based on evolving coverage goals and team capacity
Hire and onboard Analysts
Partner with Generated Content leadership to define and update coverage goals, and align research pod capacity and focus to evolving goals
Partner with Generated Content Enablement to design and maintain process documentation and knowledge resources for team
Work closely with leadership and cross-functional teams to troubleshoot issues and devise process, systems, and workflow improvements for research pods
$87k-117k yearly est. 8d ago
Family Office Tax Director | Chicago area
BCI-Brokerage Consultants Inc.
Operations director job in Chicago, IL
Well-capitalized and diversified family of companies based in the Chicago area, is seeking a Family Office Tax Director. This role will oversee all aspects of tax compliance and planning for the Family Office, which manages investments across real estate development, property management, operating businesses, and significant family-held financial assets. The position requires expertise in ultra-high net worth individual, corporate ("C" & "S"), partnership, tax-exempt, fiduciary, state and local, and estate and gift tax planning and compliance.
The Family Office Tax Director will provide both strategic direction and hands-on execution, while managing internal staff and coordinating with outside advisors, including attorneys, accountants, and consultants. Working closely with the Family Office General Counsel, CFO, Controller, and Company Ownership, this leader will play a key role in ensuring effective tax strategies and compliance across enterprises and the family's investments.
Responsibilities:
Foster a positive, collaborative, and high-performing culture across the Family Office
Partner with Company Ownership to establish strategic goals and ensure their successful execution
Recruit, develop, and retain top-performing personnel in collaboration with the HR team
Monitor, update, and enhance tax policies and procedures to drive efficiency, compliance, and overall performance
Oversee outside tax advisors on specialized matters such as Tax-Free Exchanges, Opportunity Zones, Tax Credits, Foreign Tax, SALT, and other complex areas, with a focus on strategic direction, execution, and cost management
Support multi-generational estate and gift tax planning in collaboration with the Family Office General Counsel and external estate planning counsel
Coordinate tax efficiency efforts across the Family Office, including evaluating after-tax investment returns, budgeting for estimated tax payments, and partnering with the CFO and outside financial advisors
Work closely with the General Counsel and external tax advisors to align and optimize tax planning strategies
Coordinate with the IT Director to advance technology adoption, improve reporting capabilities, and ensure the confidentiality and security of sensitive data
Lead and coordinate internal teams and external partners to achieve Family Office initiatives and objectives
Requirements:
Bachelor's degree required; Master's degree in Tax, Accounting, Finance, or Real Estate preferred
Certified Public Accountant (CPA) designation highly preferred
10+ years of experience working with entrepreneurial, closely held enterprises or Family Offices
2+ years of experience in a leadership role within a CPA firm, Family Office, or closely held business
Extensive real estate tax expertise, including acquisitions, dispositions, development, property management, and ownership structuring across diverse property types
Broad-based business tax experience across multiple industries
Proficiency with Microsoft Dynamics GP and Lacerte Tax strongly preferred
Strong skills in Microsoft Office Suite, with advanced proficiency in Excel
Knowledge of foreign income disclosure and reporting a plus
Family Office experience preferred, with proven adaptability and ability to balance shifting projects and priorities
Demonstrated commitment to continuous learning and ability to quickly master new initiatives
Exceptional communication and interpersonal skills, with a team-oriented approach
Excellent analytical skills with keen attention to detail
Strong organizational and time management abilities with proven success meeting deadlines
The compensation for this role includes a base salary between $125,000-$175,000, along with a discretionary annual performance bonus. In addition, the position offers a comprehensive benefits package that includes generous paid time off; health, dental, and vision insurance with tax-advantaged FSA and HSA account options; retirement benefits with a 401(k) plan and attractive employer match; and parental leave for both primary and secondary caregivers. Additional benefits include short- and long-term disability coverage, basic life and AD&D insurance with elective supplemental coverage for you, your spouse, or children, as well as mental wellness resources such as a Headspace subscription and access to the Employee Assistance Program.
$125k-175k yearly 8d ago
Director of Operations
Umbrellaone | Fire + Facilities
Operations director job in Northbrook, IL
At UMBRELLAONE, we make our clients' lives easier. Driven by purpose and empowered by collaboration, we partner with our clients' facilities managers to provide reactive General Maintenance & Repair and Fire & Life Safety services. We support the upkeep, safety, and operational excellence of store locations for the biggest names in retail and restaurants by delivering high-quality results at the best value.
We are seeking an experienced and highly motivated leader to join our team as Director of Operations, driving operational excellence across all our teams.
Preferred Qualifications
10+ years of national multi-site facilities management. Retail and/or restaurant specific experience is preferred.
Track record of providing guidance, leadership, and support developing teams and growing individuals within the team.
A career of building strong partnerships and encouraging collaboration with clients and local service partners alike to ensure alignment.
Expertise with industry leading CMMS programs and other technologies that drive efficiency, customer experience and overall performance.
Ability to assess operational opportunities, risks and areas of further investment.
Responsibilities
Partner with Division Presidents to execute strategic initiatives and operational priorities.
Define, monitor, and report KPIs to ensure divisional performance meets or exceeds targets.
Drive continuous improvement across workflows, service delivery, and customer experience.
Lead, mentor, and develop team members to elevate performance and support career growth.
Ensure effective use and optimization of CMMS platforms for operational efficiency and data integrity.
Enforce compliance with internal standards, processes, and applicable industry regulations.
Support budget planning, forecasting, and disciplined cost management across divisions.
Identify and implement scalable processes to expand capacity and improve service partner performance.
Maintain and grow an industry-leading national network of trade professionals.
Serve as a trusted relationship partner and escalation point for clients, providing decisive leadership in critical moments.
Pay & Benefits
Base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, and experience.
Year-end performance bonus
Medical and dental coverage
401k with employer match
$73k-132k yearly est. 3d ago
Sales Operations & Support Director: Drive Efficiency
Astound Business Solutions, LLC
Operations director job in Chicago, IL
A telecommunications company in Chicago is seeking a Director of Sales Operations and Support to enhance sales productivity and manage a team. The role involves standardizing support processes, overseeing CRM systems, and driving marketing initiatives to raise brand awareness. Candidates should have 7+ years of management experience and exceptional communication skills. A Bachelor's degree is preferred, and a comprehensive benefits package is offered, including a salary range of $125,000 annually, plus bonuses and additional benefits.
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$125k yearly 4d ago
Director _ Corporate Tax _ Escalon Tax Practice
Escalon Services, Inc. 4.1
Operations director job in Chicago, IL
What You'll Do:
The Tax Director oversees the delivery of a full range of tax services in compliance with laws and regulations to multiple clients. This is a leadership position that is proactive and solution oriented, offering depth of experience to our clients in the fast‑paced world of start‑up accounting. This position reports to the Head of Escalon's Tax Practice.
A successful Tax Director at Escalon has a high level of technical tax proficiency, a positive attitude, and a desire to grow as a professional; is self‑motivated and responsible possessing strong communication, interpersonal, analytic, and time‑management skills; enjoys the creative aspects of our business and is driven to find the best possible outcome for our clients.
Day‑to‑Day Responsibilities also include:
Build relationships and interact with clients to implement optimal income tax strategies.
Deliver technical guidance on income tax implications of business decisions and transactions.
Provide top level review of income tax returns.
Identify and mitigate income tax risks.
Collaborate with cross department internal stakeholders to generate tax revenue opportunities and support clients' tax needs.
Mentor, train, and manage tax managers/staff and improve tax compliance processes.
Foster a collaborative and positive team culture.
Assist with M&A tax due diligence requests and other special tax projects.
What You'll Bring
Must Haves:
Bachelor's degree in accounting or related field, and/or equivalent work experience.
12+ years in a busy, complex tax environment.
CPA license or JD required.
Nice to Haves:
Master's degree in Taxation preferred but not required.
Experience with tech start up organizations preferred but not required.
Why You'll Enjoy Working at Escalon:
We offer a variety of health benefits, all available on the first day of the month following employment with us, to keep you and your family feeling fit and well.
Medical, Dental and Vision options
Life and Disability
STD/LTD
10 Paid holidays each year
Flexible PTO
401K Retirement Plan
Incentive compensation
If you are hired at Escalon, your final base salary compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee's geographic location. In addition to those factors - we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer.
Escalon is an equal opportunity/affirmative action employer.
More about us:
Escalon Services is a Business Process Management (BPM) company that provides Essential Business Services (EBS) through a tech‑enabled platform to small‑ and medium‑sized businesses (SMBs) and startups. The Company enables its clients to spend less time on "back office" functions and provides the value and insight that enables clients to spend more time focusing on delivering value and moving their businesses forward. With a US‑based remote workforce and global delivery team in India, Escalon's solution fills a widening service gap in the SMB market, underpinned by (i) increasing demand for quality insights in an increasingly competitive marketplace (ii) decreasing supply of CPAs and quality in‑house talent and (iii) the cost frictions associated with scaling internal back‑office teams as businesses grow. For more information on Escalon: *************************
Since founding, the company has executed both on an organic and M&A strategy to expand service offerings and drive revenue expansion opportunity through cross‑sell/up‑sell. Before partnering with New Harbor Capital in late 2022, Escalon completed two significant acquisitions which tripled the revenue of the company and expanded the FinOps capabilities of the platform. Continued corporate development is a key value driver for the business going forward, with a highly fragmented market of service providers, often individually unable to scale due to lack of technology‑enablement and offshore capabilities.
In late 2022, New Harbor Capital made a growth equity investment in Escalon Services.
About New Harbor Capital
New Harbor Capital is an experienced, lower middle‑market private equity firm that seeks to partner with growth‑minded, founder‑owned companies. Based out of Chicago, New Harbor Capital is committed to optimizing the growth potential of its portfolio companies while respecting their long‑term visions. The firm was founded on the belief that mutual respect and collaboration lead to successful outcomes. New Harbor recognizes the importance of finding the right partner, and the firm is committed to helping its portfolio companies and their leadership maximize both personal and financial goals. As a strategic partner, New Harbor taps into decades of experience to guide businesses through challenging economic cycles and market conditions. New Harbor Capital has raised over $750M in capital across three funds and focuses on tech‑enabled services, healthcare, and education services.
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$109k-164k yearly est. 2d ago
Assistant Engineering Director - Hotel Operations
The Association of Technology, Management and Applied Engineering
Operations director job in Chicago, IL
A leading engineering organization in Chicago is seeking an Assistant Director of Engineering to oversee the operation of hotel facilities. Candidates should have at least 3 years of building management experience and possess effective communication and leadership skills. This role involves managing preventative maintenance schedules, improving staff productivity, and ensuring guest well-being. The organization values high energy and exceptional customer service to enhance the bottom line.
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$49k-86k yearly est. 4d ago
Operations Manager
Beacon Roofing Supply, Inc. 4.4
Operations director job in Chicago, IL
We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leadin Operations Manager, Operations, Customer Experience, Safety Manager, Manager, Manufacturing
$71k-106k yearly est. 8d ago
Senior Director, Inventory and Merchandise Planning (AI + Automation Focused)
Wantable 4.3
Operations director job in Milwaukee, WI
Reports To: Chief Executive Officer (CEO)
Employment Type: Full-Time, Salaried, Exempt
At Wantable, we're redefining retail through personalization. Our membership-based model and proprietary technology empower us to curate products that help customers discover confidence and joy through style.
As a data-driven fashion company, we combine human intuition with algorithmic intelligence to deliver personalized assortments - balancing creativity, analytics, and operational precision.
We\'re seeking a Senior Director, Inventory and Merchandise Planning who operates at the intersection of Engineering, Data Science, and Retail Planning. We aren\'t looking for a traditional planner; we want a vibe coder and relentless problem-solver who is obsessed with "cracking the code" of modern retail using new systems and algorithms.
About the Role
The Senior Director, Inventory and Merchandise Planning role is designed for the independent thinker who is equally comfortable architecting a forecasting engine as they are managing a seasonal buy. You are hyper-in-tune with the latest tools and possess the "build-what-you-need" mindset required to break outdated, manual processes in favor of smarter, self-learning systems. If you are energized by high-stakes data puzzles and want to lead a high-growth transformation in a low-bureaucracy environment, you belong here.
What You'll Do
Reinvent Planning Through AI & Automation
Architect the Future of Merchandising: Build a self-correcting forecasting engine that handles traditional OTB (Open-to-Buy) management and inventory targets using LLM-based decision tools and automated workflows to eliminate "busy work".
The Planning Sandbox: Approach seasonal planning and demand modeling like an engineer; use your "outside the box" thinking to prototype agent-based simulations and predictive replenishment triggers that ensure we never miss a trend.
High-Efficiency Planning Workflows: Identify manual or repetitive tasks within the planning cycle-from margin analysis to allocation-and aggressively replace them with high-efficiency automation or AI copilots.
Applied Mathematics & Optimization: Design tools that don't just "report" data but use your analytical rigor to compress decision cycles, evaluate complex margin models, and maximize the team's productivity.
Tool-Building for Planners: Act as a hybrid creator who develops custom planning tools and KPIs when off-the-shelf solutions aren\'t fast or smart enough for our growth.
Own Inventory & Merchandise Planning
Lead and own all merchandise planning, allocation, and inventory management strategies to maximize revenue and margin.
Build and maintain financial and unit-level forecasts using AI-enhanced modeling to align merchandising, product development, and operations.
Oversee seasonal and long-range OTB plans and deploy predictive algorithms to balance growth with inventory productivity.
Drive in-season agility using real-time data and automated alerts for reorders, markdowns, and product flow adjustments.
Partner with Merchandising and Product Development to support Wantable's expanding private brands using AI-powered sell-through forecasting and attribute-level demand modeling.
Lead a High-Performing, AI-Fluent Team
Develop and coach a planning team that embraces experimentation, autonomy, and data-driven decision-making.
Promote a culture of curiosity-where planners feel empowered to build tools, run rapid tests, and challenge legacy processes.
Ensure the team is skilled in AI copilots, prompt engineering fundamentals, analytics tools, and automated reporting systems.
Drive The Data Evolution
Oversee creation of AI-optimized dashboards, predictive analytics, and self-updating reporting tools.
Collaborate closely with Data Science and Engineering to deploy new algorithms and ensure model performance is measurable and stable.
Use AI-assisted analysis to uncover new opportunities to improve margins, reduce inventory waste, and accelerate product flow.
What We're Looking For
The Creator Mindset: You are a builder at heart. Whether you have a background in Engineering, Mathematics, or Data Science, you have the "outside the box" thinking required to reinvent retail.
Retail Fluency: You understand the fundamentals of merchandise planning and inventory strategy but view them through a technical lens.
Technical Literacy: Hands-on experience with modern data workflows and AI tools (ChatGPT, Claude, Gemini) along with BI platforms like Tableau or Looker.
Analytical Rigor: You love the math behind the business and are comfortable designing and evaluating complex, AI-enhanced models.
Bias for Action: You thrive in low-bureaucracy environments where you make independent, data-driven decisions without needing layers of approval.
Passion for the Product: A genuine love for fashion and the "art + science" of creating a customer experience people love.
Nice to have
Experience with ML forecasting frameworks or LLM workflow automation.
Experience leading teams through rapid tooling transitions or tech-driven process reinvention.
Comfort collaborating with data engineers and data scientists.
How We Work at Wantable
High ownership. You are trusted to make decisions that directly impact customers and financial performance.
Hard-working and hands-on. We move fast, stay scrappy, and focus on impact.
Independent thinkers. We value leaders who confidently make data-driven decisions without layers of approvals.
Low bureaucracy. We avoid committees, long processes, and unnecessary steps.
Love of fashion & product. We combine data with intuition to create experiences customers love.
Results over pedigree. What you've built matters more than where you've been.
Why Wantable?
Be part of a dynamic, fast-growing company that has innovation and creativity embedded in its DNA.
A chance to shape our customers' journey and leave a lasting impact on their self-confidence, one order at a time.
Join a collaborative environment where your ideas matter, your efforts are rewarded and you can see results in real time.
We have a laid-back, casual environment in a state-of-the-art HQ in Walkers Point.
We offer flexible schedules, paid parental leave (mothers AND fathers), and a private room for nursing mothers.
Even more exciting: paid vacation and seven paid holidays per year, plus a 50% discount on all merchandise. You'll be eligible for the discount on your first day.
Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K (both pre-tax and Roth options).
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$114k-167k yearly est. 1d ago
Senior Director, Medicare Part D Actuarial
Health Care Service Corporation 4.1
Operations director job in Chicago, IL
A leading healthcare organization seeks an Executive Director for their Medicare Part D Actuarial function, based in Chicago, IL. In this role, you will lead the actuarial strategy, oversee bid development, and provide financial management for Medicare products. The ideal candidate will possess a strong background in actuarial science, extensive leadership experience, and exceptional communication skills. This position offers a comprehensive benefits package and professional development opportunities.
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$127k-187k yearly est. 4d ago
Manager, Certification Operations & Projects
American Osteopathic Association 4.2
Operations director job in Chicago, IL
Hybrid work model requiring Tuesday and Wednesday in office located in in the Streeterville/Magnificent Mile area of downtown Chicago, IL.
In collaboration with the American Osteopathic Association's Certifying Board Services (CBS) Leadership Team, the new Manager, Certification Operations and Projects is responsible for managing the day-to-day operations and activities of AOA member boards and their respective certification products, services and experiences. This role involves evaluating, codifying, and improving the candidate and diplomate experiences. Additionally, the Manager will facilitate and collaborate with the CBS Leadership Team on select strategic projects, and in specific instances, lead the deployment and optimization of enduring programs under CBS purview.
ESSENTIAL FUNCTIONS
In collaboration with CBS Leadership, the Manager, CBS Operations and Projects will:
Operations Management:
Manage and streamline daily operations of all CBS activities.
Develop, implement, and periodically evaluate all CBS operational policies and procedures to continuously support and enhance efficiency and effectiveness.
Develop, deploy, and periodically evaluate proactive and pre-emptive mitigation strategies to protect operations and maintain and optimize the candidate/diplomate experience.
Ensure compliance with 3rd-party certification accreditation standards (e.g., National Commission for Certifying Agencies (NCCA), ISO/IEC: 17024, etc.), certification/credentialing industry best practices, and regulatory requirements, when applicable and appropriate.
Program Management:
Oversee the planning, implementation, and administration of CBS and relevant board certification programs' policies and procedures, such as longitudinal assessment (LA):
Serve as the primary program manager for the AOA's LA program, including managing vendor communications and deliverables, coordinating staff and volunteer SME activities, monitoring and managing LA development activities from conceptualization through to administration and evaluation, and assists, as needed, with diplomate troubleshooting, platform issues and resolutions, and data retrieval, analysis, storage, and technical reporting.
Ensure all CBS projects and programs are delivered on time, within scope, within budget, and in accordance with any/all delineated key performance indicators, as applicable and appropriate.
Monitor and evaluate the effectiveness, efficiency, and quality of all CBS projects, programs, and activities on an ongoing basis.
Candidate/Diplomate/Stakeholder Experience:
Consider, design, and propose scalable and sustainable solutions to any operational issues, gaps, limitations, or concerns that can enhance the candidate/diplomate/stakeholder experience.
Foster and facilitate strong relationships with external vendors and stakeholder organizations as required.
Quality Management:
Develop, implement, and periodically evaluate CBS quality measures to ensure the integrity, validity, and reliability of all certification processes.
Conduct regular audits and assessments to identify areas for improvement.
Lead continuous improvement initiatives to enhance program quality and candidate, diplomate, and stakeholder satisfaction.
Teamwork:
Provide training and development opportunities for CBS team members in quality, program, and project management.
Foster a collaborative and positive work environment.
Data Management, Analytics, and Reporting:
Prepare and present regular reports on operational performance and key metrics.
Utilize data insights to inform strategic decision-making.
MINIMUM QUALIFICATIONS OR EXPERIENCE:
Education: A bachelor's degree in Health Care Administration, Business Administration, or a related field, or ability to demonstrate equivalent related experience is required.
Experience: Minimum of 3 - 5 years of experience in operations management, preferably in health care, certification, professional member associations, or physician board certification settings.
SPECIAL SKILLS/EQUIPMENT
The ideal candidate demonstrates:
Strong organizational and critical thinking skills
Excellent communication and people skills
Proficiency in data analytics/visualization and project management software software such as MS Power BI, Tableau, MS Project, Monday.com
Ability to work independently and as part of a team
Knowledge/familiarity of professional member associations (particularly those in health care, and/or physician board certifications)
3rd-party certification accreditation standards is a plus.
PHYSICAL, MENTAL DEMANDS/WORKING ENVIRONMENT
PHYSICAL
Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.
MENTAL
Work is performed in a dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders.
ENVIRONMENT
Work is performed in an office environment or other approved location.
This is an exempt full-time position.
Hybrid work model requiring Tuesday and Wednesday in office located in downtown Chicago, IL
Salary Range: $73,000.00 - $78,000.00 Annually
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
How much does an operations director earn in Waukegan, IL?
The average operations director in Waukegan, IL earns between $57,000 and $172,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Waukegan, IL
$99,000
What are the biggest employers of Operations Directors in Waukegan, IL?
The biggest employers of Operations Directors in Waukegan, IL are: