Operations manager jobs in Apollo Beach, FL

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Operations Supervisor/Leader
Geico 4.1
Operations manager job in Tampa, FL
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Leader / Supervisor to join our management team. This role offers the opportunity to lead and develop associates in our growing Sales organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experiences, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance the customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience or a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Ability to obtain and/or maintain an active Property & Casualty Insurance License or Personal Insurance License (required). Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a hybrid work model-80% in-office, 20% remote after training-and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Additional Perks: Health & Wellness: Comprehensive healthcare and well-being support available on Day 1. 401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $72,000 and $96,000 annually Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. #geico300 At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$34k-41k yearly est. Auto-Apply 1d ago
Director of Practice Operations
Southern Orthodontic Partners
Operations manager job in Riverview, FL
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You'll Do: Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration. Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations. Monitor and improve patient experience, satisfaction, and overall operational performance. Coach, mentor, and develop team leaders to ensure high performance across locations. Use data and metrics to drive decisions and process improvements. Maintain focus on high-impact initiatives while keeping daily operations running smoothly. Who You Are: A strategic and operational leader with strong problem-solving skills. Experienced in practice workflows, scheduling, and optimizing patient experience. Financially savvy, comfortable managing P&L and key operational metrics. Excellent communicator with high EQ, able to influence at all levels. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about coaching and empowering teams to take ownership and grow professionally. Minimum Requirements: Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience 2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching) 4+ years of relevant work experience Flexible schedule Valid driver's license Preferred Requirements: 2-3 years of experience in the dental industry, preferably orthodontics Familiarity with orthodontic practice management systems
$60k-108k yearly est. 3d ago
Executive Operational Planning Manager
USAA 4.7
Operations manager job in Tampa, FL
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647. Relocation assistance is not available for this position. What you'll do: Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies. Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results. Evaluates the relevance of messages for intended audience and ensures consistency and accuracy. Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member. Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied. Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements. Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications. Ability to build positive relationships and to work with all levels within the organization. Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables. Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines. Demonstrated ability to handle confidential information. Ability to interact and collaborate positively with executive leadership and communicate concepts clearly. Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint. What sets you apart: 2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives. Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation. Compensation range: The salary range for this position is: $93,770.00 - $179,240.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$93.8k-179.2k yearly Auto-Apply 2d ago
Director of Operations
Baycare Health System 4.6
Operations manager job in Bartow, FL
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Director Operations - Bartow Regional Medical Center Summary: Director of Operations is responsible for non-clinical support areas and assigned clinical areas. Direct responsibility for Imaging, Rehab/Neuro/EEG, Respiratory, Food (contract), EVS (contract). Administrative responsibilities include taking administrative call. Liaisons with Facilities, Lab, Pharmacy, Case Management, and Wound Care. Minimum Qualifications: Required Experience: Minimum 3 years of formal healthcare operations management experience Must have construction project management experience Required Education: Required: Bachelors Degree - Related Field Preferred: Masters Degree - Related Field Benefits: BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work! Equal Opportunity Employer Veterans/Disabled
$49k-86k yearly est. 4d ago
Pharmacy Operations Manager
Walgreens 4.4
Operations manager job in Lakeland, FL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
$22.5-31 hourly 2d ago
Part Time Associate Manager
TUMI 4.5
Operations manager job in Tampa, FL
Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills.
$18k-23k yearly est. 4d ago
R-172673 Patient Support Program Operations Supervisor (Hub Services/Patient Access)
Amgen 4.8
Operations manager job in Tampa, FL
Additional Information All your information will be kept confidential according to EEO guidelines.
$102k-134k yearly est. 9h ago
Site Operations Manager
Quirchfoods
Operations manager job in Winter Haven, FL
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. Implement strategies to optimize efficiency, reduce costs, and improve service levels. Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. Ensure compliance with health, safety, and regulatory standards across all operational areas. Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. Manage budgets and allocate resources effectively to meet operational targets. Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. 7+ years of experience in operations management, with at least 3 years in a senior leadership role. Strong knowledge of warehouse and distribution center processes and best practices. Proven leadership skills with experience managing large teams in a fast-paced environment. Excellent problem-solving, communication, and project management abilities. Proficiency in Microsoft Office and familiarity with ERP/WMS systems. Bilingual (English/Spanish) a plus.
$60k-104k yearly est. Auto-Apply 19d ago
Site Operations Manager
Quirch Foods, LLC
Operations manager job in Winter Haven, FL
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities: * Oversee warehouse, logistics, and transportation operations to ensure timely and accurate order fulfillment. * Implement strategies to optimize efficiency, reduce costs, and improve service levels. * Lead and mentor operations staff, including supervisors and frontline team members, fostering a culture of performance and accountability. * Monitor and analyze operational metrics and KPIs to identify areas for continuous improvement. * Ensure compliance with health, safety, and regulatory standards across all operational areas. * Collaborate with cross-functional departments including procurement, sales, and finance to align operational activities with business goals. * Manage budgets and allocate resources effectively to meet operational targets. * Lead initiatives related to automation, technology implementation, and process standardization. Qualifications and Educational Requirements: * Bachelor's degree in Business, Supply Chain Management, Operations, or a related field; Master's degree preferred. * 7+ years of experience in operations management, with at least 3 years in a senior leadership role. * Strong knowledge of warehouse and distribution center processes and best practices. * Proven leadership skills with experience managing large teams in a fast-paced environment. * Excellent problem-solving, communication, and project management abilities. * Proficiency in Microsoft Office and familiarity with ERP/WMS systems. * Bilingual (English/Spanish) a plus.
$60k-104k yearly est. Auto-Apply 18d ago
District Manager
Baskin-Robbins 4.0
Operations manager job in Venice, FL
District Manager of Operations Reports To: Regional Director of Operations District Manager of Operations The District Manager will take a lead role in overseeing operations of 6-8 Dunkin' restaurants with a focus on driving strong operational standards for high quality food, while recruiting, hiring, and developing a team of great people dedicated to delivering exceptional guest experiences to create top line sales and traffic growth. The District Manager is required to work effectively under pressure and demonstrate solid decision- making skills when planning and organizing required activities 30,60, 90, and 180 days in advance. The District Manager will build and model Quality Brand Group's culture, demonstrate key behaviors, nd ensure each restaurant meets or exceeds Dunkin' brand standards of operational excellence and profitable restaurants. Responsibilities Include: * Recruit / Interview / Hire / Orientate - maintain bench plan looking at 30/90/180 * Develop good hiring habits and training excellence in each GM / AM to improve Ops * Communicate expectations along with Best Determined Practice and celebrate wins * Establish open-door communication and ask good questions to uncover anomalies * Collaborate with Brand employees while embracing and model QBG RAISE culture and nourish positivity * Collaborate, Mentor, share, and inspire other DMs by sharing experience and success• Teach & Coach sound financial practices to impact Sales, COGs, Labor & Controllables * Evaluate PC based on KPIs and build plan to achieve same through Manager & Team • Create Community involvement and LSM projects targeted to stores in need as Conduct CMX audits to highlight opportunity and drive all QBG & Brand standards Qualifications: * Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team. * Guest Focus - anticipate and understand guests' needs and exceed their expectations. * Developing Direct Reports and Others - provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals. * Strong communication skills and pc proficiency with MS office and excel spreadsheets. * Strong decision-making ability with passion for results for delivering on commitments. * Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment. • Conflict Management - must be able to confront touch issues and resolve disagreements constructively. * Proficiency in math and financial management, budgeting, knowledge of P&L Statements * 3 years multi-unit restaurant, QSR Industry, or retail management experience with strong supervisory experience. Requirements: * Daily Travel between store locations * Minimum 50 hour Work Week * Strong communications skills ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10822682"},"date Posted":"2025-11-20T14:48:01.928536+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2983 Executive Drive","address Locality":"Venice","address Region":"FL","postal Code":"34292","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back District Manager
$73k-109k yearly est. 31d ago
Operations Director
The Sports Facilities Companies
Operations manager job in Pinellas Park, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. OPERATIONS DIRECTOR - Sprowls Horizon Sports ParkSports Facilities Management, LLC LOCATION: Pinellas Park, FL DEPARTMENT: OPERATIONSREPORTS TO: GENERAL MANAGERSTATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Director will be responsible for the overall management of events. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws Participates in planning/strategic meetings Oversees effective communications with event owners pre and post event Oversees the administration and high level of detail required in the organization of events Assists with labor law compliance and adherence To be on-site at events and take responsibility for the various aspects of managing personnel and production Assist General Manage in negotiating and produces contracts for relevant vendors building a good working relationship Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams Closes liaison and communication with other departments within the events team including marketing and sales Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance Oversees proper cash handling procedures Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics Ensures events comply with safety regulations Assist General Manager in hiring, training, and support of all operations personnel (staff, interns, volunteers) Creates and monitors operations team schedule Assist the General Manager in developing and managing budgets and exercises control in expense management and facility maintenance Analyze event performance and prepare metrics presentation Promotes company culture and expectations to staff Ensures staff is adequately prepared for the event Works with General Manager and Finance Manager to develop KPI reports Contributes to Facility Business Plan and execution Gives operational approval for event set-up Oversees proper reporting of inventory Serves as MOD on nights and weekends All additional tasks assigned by management MINIMUM QUALIFICATIONS: Bachelor's degree in management, sports management, business or related field with 5-7 years experience in a leadership role in operational management and/or event management Food service and food service management experience preferred Must have excellent interpersonal, project management and problem-solving skills Must be a team player Must have excellent verbal and written communication skills Must have excellent computer skills, including Word, Excel, PowerPoint, etc. Must be able to work flexible schedules including weekends, nights, and holidays Must be willing to obtain CPR certifications Well organized, efficient, flexible, and able to meet deadlines Able to cope with many tasks at once and work to tight schedules WORKING CONDITIONS AND PHYSICAL DEMANDS: Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time in various conditions Limited travel may be required Weekends, nights and holidays required
$60k-108k yearly est. 5d ago
Compliance and Ops Risk Test Lead - Vice President
Jpmorgan Chase Bank, N.A 4.8
Operations manager job in Tampa, FL
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President on the Specialized Testing Team within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of related testing activities, ensuring proper risk mitigation is in place for market abuse, market manipulation, insider trading, or financial crimes related activities You will partner closely with CCOR Officers and business stakeholders globally to ensure activities are completed in a timely and thorough manner. Additionally, you will report into the North America CCOR Specialized Testing Manager. CCOR Testing is a risk-based, point-in-time evaluation of the design adequacy and execution effectiveness of controls and the output of business processes. Leveraging both manual and automated testing methods, you will complete activities that represent an independent assessment of the first line of defense's compliance with laws and regulations, as well as internal policies, standards, and procedures. Job Responsibilities Research, plan, and lead detailed reviews, in accordance with the CCOR Testing Program and within required testing timeframes; Prepare clear, concise, and organized work papers to document and support work performed, and conclusions reached; Acquire and analyze data from multiple sources and systems to reach and support conclusions; Identify potential, or actual weaknesses, in controls, processes, and procedures; Write test reports that effectively communicate testing objectives, processes, methodologies, and results to senior management, business control managers, and other relevant functions; Communicate status of ongoing reviews to relevant Business, CCOR Officers, and Technology partners while conducting detailed evaluations of i) internal controls, ii) policies, iii) procedures, and iv) processes that mitigate risks and reasonably ensure adherence to applicable regulations, legal obligations, and business requirements; Validate previously identified issues to confirm they were effectively remediated. Partner with Testing teams in in other regions to ensure global testing consistency and promote adherence to testing standards and requirements; Document information relating to testing reviews completed, issues identified, outstanding action plans and progress against plan; Produce clear, well thought through reporting/presentation decks for internal CCOR stakeholders and, Participate in special projects to enhance CCOR Testing processes and practices. Required qualifications, capabilities and skills 7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry. Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies. Understanding of control frameworks plus risk assessment analysis. Bachelor's degree required. Experienced business writer with proven ability to provide clear and concise descriptions of work performed and conclusions reached. Detail-oriented, robust analytical, investigative and problem-solving skills. Flexible to changing business priorities and ability to multitask in a constantly changing environment. Ability to work both independently and collaboratively within a team environment. Ability to manage multiple assignments simultaneously with minimal supervision. Strong interpersonal, communication, and organizational skills. Ability to interact with all levels of personnel within the corporate framework. Preferred qualifications, capabilities, and skills 3+ years of experience in a Trade Surveillance or Global Financial Crimes Compliance testing role. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$107k-141k yearly est. 1d ago
Full Time Director of Operations in Tampa, FL (Experience in working with AMC preferable)
Lenders Allies
Operations manager job in Tampa, FL
Lenders Allies LLC is one of the fastest growing Nationwide Appraisal management company. In line of our aggressive expansion strategy, we have decided to open a new facility in Tampa Florida. We are committed to build our company and determined to be one of the largest independent real estate valuation company. We pride ourselves with cutting edge technology, highest level of customer service, quality and vendor relations We invite goal driven and result oriented candidates to join our team and become a part of our success story. Pl visit ******************** for more information. Job Description Core Responsibilities: Resolving high level technical escalation from clients and vendors. Maintaining service levels Budget planning and strategizing for the organizations future profitability. Ensure a smooth day to day functioning of an appraisal management company. Constant training and development of the vendor department and the review department to ensure compliance as per recent regulations. Representing the organization at major events and conferences. Qualifications Candidate must be an active certified appraiser in the state of Florida Overall experience of at least 15+ years Should have worked for AMC for 5 to 10 yrs. in lead position Knowledge of AMC regulation and compliance is a must General knowledge of big banks vetting criteria to qualify an AMC Additional Information We are looking for a “Director of Operations” with a clear vision and a strong proven leadership record. Full time position Location: Tampa, FL If you are interested in above position offered, please respond by attaching your resume. If you have any questions for us please post the same in your reply. Thanks, HR Team, Lenders Allies, LLC ********************
$60k-108k yearly est. 60d+ ago
Regional Director of Operations- North Florida
Thrive Pet Healthcare
Operations manager job in Largo, FL
at Thrive Pet Healthcare *Ideal candidate will live in or be willing to relocate to Tampa, FL * The Director of Regional Operations- North Florida will support one or more geographic markets (“ecosystem”) of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). Execute team-focused hospital visits that allow staff members to share feedback and concerns. Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience Engage with hospital teams to gain a strong knowledge of the local market. Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: Develop, support, and maintain the ecosystem and hospital strategic planning efforts. Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. Approachable and available to hospital leadership teams and regional support teams. Ability to hold team members accountable to commitments, tasks, and responsibilities. Create a clear meeting cadence with hospital teams and able to navigate complex situations. Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. Must maintain a growth mindset and translate vision and strategic thinking into measurable action. Proactive, not reactive, and able to assess trends with a solution-oriented mindset. Well-developed interpersonal skills, skilled and open communicator. Passion for pets and their health and well-being. Frequent travel required to be in hospitals on a determined (with VP) cadence. Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: DVM or bachelor's degree in business, operations management (or equivalent) 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. Veterinary GP and Emergency and Multi- Specialty background is a preferred Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
$75k-125k yearly est. Auto-Apply 52d ago
Pharmacy Operations Regional Manager
Tampa Family Health Centers 4.1
Operations manager job in Tampa, FL
This position develops and ensures the smooth execution of daily operation for the pharmacy team. The individual promotes and identifies strategies to provide effective, efficient, and timely patient care. Provides oversight and support for the daily operations of the pharmacy including, but not limited to supply chain management, pharmacy management systems, patient support through timeliness to prescription fulfillment, patient experience, and support of billing practices. Essential Duties & Functions • Contribute to strategic and financial planning for pharmacy operations. • Develop and support a vision for building dedicated teams and patient relationships. • Establish performance and quality improvement criteria and conduct routine evaluations of pharmacy performance and team member contributions. • Develop and implement training programs (onboarding and ongoing) to enhance team skills and ensure the delivery of high-quality patient care. • Provide professional coaching and guidance to team members to optimize their performance and enhance patient experiences. • Foster a collaborative and engaging work environment that promotes teamwork and communication across the organization. • Evaluate and optimize workflows to ensure efficiency, timeliness, and consistency in all pharmacy areas. • Design and recommend improvements to workflows and operational processes. • Implement strategies to enhance patient experience, improve medication adherence, and achieve key pharmacy goals. • Establish and implement methods to ensure quality outcomes and patient safety. • Monitor compliance with all applicable regulations (HIPAA, TFHC policies, state, and federal laws). • Manage and resolve patient complaints effectively, identifying and implementing solutions to prevent future issues • Manages Paid Time off, Timecards, attendance and staffing for Pharmacy Managers • Collect, analyze, and disseminate performance data to track progress, identify areas for improvement, and drive accountability. • Evaluate and recommend improvements to information systems and technology used to capture and utilize performance data. • Efficiently and effectively complete all assigned duties. • Maintain a clean and organized work environment. • Adhere to all company policies and procedures. • Perform other duties as assigned by supervisor. • Support the Mission, Vision, and Values of Tampa Family Health Centers (TFHC) • Strict adherence to all HIPAA, TFHC, accreditation agency, State and Federal rules and regulations Required Education, Certifications, Licenses, & Training Post-graduate degree; PharmD Florida Pharmacist license in good standing BLS certification MBA, MHA, MPH, residency in Pharmacy Administration preferred or equivalent experience. 340B Experience is must or certification (preferred) Required Years of Experience • 5-8 years of healthcare Pharmacy Leadership experience or Ambulatory/Pharmacy Administration residency Required Knowledge, Skills, and/or Abilities • FQHC or hospital Experience (preferred) • Experience in managing multiple pharmacies • Ability to navigate and enter data into an electronic health record. • Proficiency in using Microsoft products, including Word, Excel, and Outlook • Ability to work with people from a wide variety of social, economic, and ethnic backgrounds. • Knowledge of pharmaceutical terminology, symbols, phrases, and abbreviations; ability to accurately and efficiently complete basic pharmaceutical math calculations
$77k-97k yearly est. Auto-Apply 60d+ ago
Senior Service Operations Manager
BGIS 3.5
Operations manager job in Hudson, FL
BGIS ITS is currently seeking a Senior Service Operations Manager to join the team in Hudson, FL. Join BGIS Integrated Technical Services (ITS) and take your HVAC career to the next level with a company that invests in your growth, well-being, and future. We're hiring a Senior Service Operations Manager in Hudson, FL. be part of a global leader in facility management and make a meaningful impact every day. Why BGIS ITS? At BGIS ITS, we support over 500 U.S.-based technicians (and 7,000 globally) with industry-leading training, resources, and career development. Since joining the BGIS group in 2022, we've redefined excellence in integrated facility management by prioritizing professionalism, care, and continuous improvement. Overview of the role: The Senior Service Operations Manager is accountable for national service coordination, warranty administration, open-job management, cross functional resolutions, and billing operations. The position ensures every completed job is closed properly administratively, billed accurately and timely, and client commitments are met or exceeded. The role drives profitable operations and revenue capture. The Senior Service Operations Manager leads multiple teams positively exemplifying BGIS values. Compensation & Benefits Annual Salary Rate: $110,000 annually Optimizer Annual Incentive Award: 5% Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure Paid Holidays: 7 annually (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas) 401(k) Match: 5% employer contribution Additional Perks: Comprehensive Benefits: Health, life, and disability coverage Corporate Discounts: Exclusive perks through ADP Career Development: Ongoing technical training and certifications Growth Opportunities: Clear paths for advancement and relocation KEY DUTIES & RESPONSIBILITIES People Leadership Build a high-performing culture across service coordination, warranty, open-job management, and billing teams. Create a culture of learning and development with all team members in the service organization. Recruit, train, coach, and mentor team members to deliver exceptional client service and accurate revenue capture. Define performance expectations and provide performance feedback. Recommend professional training and support team member career planning. Communicate company goals, safety standards, policies, and priorities effectively. Complete mid-year and annual performance evaluations along with annual development plan reviews for each direct report on team. Support completion of other key initiatives as assigned. Service Operations and Revenue Management Provide leadership and strategic direction for service coordination, warranty fulfillment, open-job oversight, and national billing operations to maximize revenue, profit, safety performance, and team engagement. Lead billing processes for ITS HVAC business ensuring work across service departments is accurately and promptly invoiced to clients, optimizing revenue capture and cash flow. Direct service coordination activities, serving as primary escalation point for complex client and field issues, warranty claims, and cross-functional follow up requirements. (such as facilitating resolution in service and install transitions) Monitor all open approved jobs, partner with operations for timely completion, remove roadblocks, coordinate parts and labor availability, and verify proper close out for billing. Communicate with field operations, install, and project teams to reach continuous goal of seamless job progression and final hand-off to billing. Review invoice, work orders, job files, and billing packages for accuracy and completeness prior to client submission. Drive Customer Service Level Agreement (SLA) Excellence across service delivery and billing cycles. Analyze operational and billing data (aging open jobs, days sales outstanding, write-offs, completion rates) to identify and execute improvement opportunities. Contribute to financial reviews, forecasting, and budget processes; consistently meeting or exceeding profitability targets. Identify and implement process improvements in service coordination, job closure, and billing workflows. Knowledge & Skills Bachelor's Degree in related field such as business administration or management or equivalent work experience. Minimum experience of 5 years performing job duties in a similar role in sales, customer service or operations management with medium to large teams. Electrical or lighting service industry experience is a plus. Excellent interpersonal, verbal, written and presentation communication abilities. Effective collaborator with multiple departments, internal team members, other leaders, and external clients and vendors. Focus on continuous improvement and high-quality work achieved efficiently. Problem Solving abilities to identify root causes. Proficiency in computer applications including Microsoft Outlook, Excel, Word and PowerPoint. Physical Demands & Work Environment To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship. Cognitive skills required to work in a client facing environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment. Ability and willingness to travel. Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement. Visit us online at ******************************** for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state, or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-JV1
$32k-49k yearly est. Auto-Apply 6d ago
Director, Bank Claims Operation - Claims Reconciliations
USAA 4.7
Operations manager job in Tampa, FL
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director of Bank Claims Operation for Claims Reconciliations, you will provide leadership and oversight of the General Ledger (GL) Reconciliation of function within Bank Claims. This critical function is required to reconcile multiple financial accounts within their assigned SLOs. They will be required to effectively partner across the Bank and the CAO Teams. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: Provides oversight for the end-to-end process of bank disputes and resolutions. Ensures bank dispute operations is efficiently utilizing allocated resources and effective in terms of meeting member, organizational and regulatory requirements. Maintains knowledge of relevant regulatory environment to ensure compliance across areas of responsibility, and identifies, develops, and recommends improvements to Disputes Fraud and Non-Fraud processes and service delivery across all channels. Leads functional projects, programs, and initiatives through successful execution and implementation. Responsible for oversight of budgets and forecasts based upon the approved operational plan and vision. Directs department resources across all units to achieve service and relationship goals, to include internal employees, contractors and offshore third-party vendors. Ensures controls are completed in adherence to guidelines and timelines; may own or assist with the mitigation and closure of internal Issues. Interacts with and responds on a regular basis to both internal and external audit and regulatory examination teams. Builds and manages a high performing team through hiring activities, mentoring, training, coaching, and development of direct reports. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of related experience in bank operations to include program/project management, process improvement, or business analysis. 4 years of operational risk experience in a highly regulatory environment. 3 years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. 3 years of experience working with Federal Regulations as it relates to Fraud and Disputes, specifically knowledge of Regulation E, Regulation Z and/or UDAAP. Strong leadership, motivational, and interpersonal skills. Advanced experience handling customer complaints and disputes related to Deposit or Credit Card accounts. Comprehensive understanding of end-to-end process for Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes. What sets you apart: Experience with general ledger accounting, financial reporting, and account reconciliations. Experience in a Bank Claims environment supporting GL reconciliation for multiple accounts. Strong understanding of loss and recovery financials within a Bank Claims environment. Strong ability to analyze data, identify discrepancies, and develop effective solutions. Blackline system experience or other large financial reconciliation systems a plus. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $186,210 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$103.5k-186.2k yearly 2d ago
Pension Ops and Delivery, Vice President
Jpmorgan Chase 4.8
Operations manager job in Tampa, FL
Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us! As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers. **Job responsibilities** + Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements. + Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations. + Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts. + Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting. + Lead, coach, train, and support a small team of direct reports as a working leader. + Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures. + Coordinate year-end activities, including bulk participant communications. + Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans. **Required qualifications, capabilities, and skills** + A seasoned operations leader with 5+ years of experience in Retirement Administration. + End-to-end process-oriented, with a focus on improving outcomes and participant experience. + Proven project management and system testing experience. + Excellent communication skills, with the ability to build strong relationships with stakeholders. + Strong emphasis on controls and issue prevention, complemented by proactive communication. + Exceptional prioritization and organizational skills, effectively managing workloads during peak periods. + Strong people leadership skills, with experience in coaching and team communication, both written and verbal. + Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$107k-141k yearly est. 55d ago
Regional Director of Operations- North Florida
Thrive Pet Healthcare
Operations manager job in Largo, FL
* Ideal candidate will live in or be willing to relocate to Tampa, FL* The Director of Regional Operations- North Florida will support one or more geographic markets ("ecosystem") of Thrive Pet Healthcare hospitals and will strive to identify synergies and foster alignment/collaboration across all the veterinary hospitals within the ecosystem(s). Ecosystems include all Thrive Pet Healthcare market segments including affordable care and general practice (GP), multispecialty/specialty, and boutique specialty. Reporting to the VP of Operations, the Director of Regional Operations- North Florida also will work with the group's integration manager(s) to on-board new practices, help develop short- and long-term objectives for new onboarding practices and help make the transition as smooth as possible. The role of Director or Regional Operations- North Florida requires frequent and consistent visits to hospital sites - managing hospital leadership, teams, individuals, and clinical performance within the four walls of the hospitals within the ecosystem(s). The job responsibilities of the Director or Regional Operations- North Florida can be grouped into four categories and their principal accountabilities; inclusive but not limited to the below: People, Team, and Hospital Culture: * Build relationships with all members of the ecosystem and local hospital teams to promote and support a positive team culture. * Mentor, coach, and establish expectations with the ecosystem's hospital leadership teams (including recommendations for staff training and development). * Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects). * Execute team-focused hospital visits that allow staff members to share feedback and concerns. * Active participation and collaboration in all Thrive Pet Healthcare support office-driven initiatives. Experience Management (Client Experience, Marketing & Client Relations): The Client and Patient Experience * Engage with hospital teams to gain a strong knowledge of the local market. * Support the marketing department in developing a marketing strategy targeted at the ecosystem and hospital needs and demands. * Support the promotion of the Thrive Pet Healthcare membership plan(s) within the ecosystem. The Hospital Experience * Create a positive experience throughout all client and patient touchpoints throughout the ecosystem. * Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the ecosystem. Fiscal Management: * Collaborate with area or regional VP and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the ecosystem. * Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans. * Support Thrive Pet Healthcare to drive financial health and sustainability. Operational Excellence: * Develop, support, and maintain the ecosystem and hospital strategic planning efforts. * Advocate and support medical excellence by focusing on key doctor metrics and engaging the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff. * Develop proficiency in hospitals' electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization. * Ensure hospitals' compliance with all (support office, local, and federal) policies, procedures, and regulations. Desired Competencies: * Must be flexible to accommodate the needs of each hospital and capable of and willing to work the hours and times necessary to accomplish the required responsibilities to support the successful growth of each hospital. * Approachable and available to hospital leadership teams and regional support teams. * Ability to hold team members accountable to commitments, tasks, and responsibilities. * Create a clear meeting cadence with hospital teams and able to navigate complex situations. * Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the ecosystem. * Must maintain a growth mindset and translate vision and strategic thinking into measurable action. * Proactive, not reactive, and able to assess trends with a solution-oriented mindset. * Well-developed interpersonal skills, skilled and open communicator. * Passion for pets and their health and well-being. * Frequent travel required to be in hospitals on a determined (with VP) cadence. * Able to manage individual relationships within hospital teams and relationships of individuals and hospitals across the ecosystem(s). * Primary face/representative of Thrive Pet Healthcare and a key influencer of the hospital in the spirit the Thrive Pet Healthcare's mission, vision, and values. * Strong business acumen including the ability to analyze components of hospital P&L to determine opportunities for financial growth and manage to a budget. Education and Experience: * DVM or bachelor's degree in business, operations management (or equivalent) * 3 years of experience in multi-unit veterinary operations management with multi-specialty and emergency care is preferred. * Veterinary GP and Emergency and Multi- Specialty background is a preferred * Certified Veterinary Practice Manager (CVPM) certification is a plus (but not required) Compensation is negotiable based on credentials and experience. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.
$75k-125k yearly est. Auto-Apply 5d ago
Pharmacy Operations Regional Manager
Tampa Family Health Centers 4.1
Operations manager job in Tampa, FL
Job DescriptionPharmacy Operations Regional Manager At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change, and we are proud to be recognized as a leader in empathy-driven care. Joining TFHC means becoming part of a mission-driven organization where professionals receive the training, recognition, and support they need to grow and thrive while making a lasting impact in their community. Position Summary We are seeking a Pharmacy Operations Regional Manager to oversee and optimize pharmacy operations across multiple locations. This role ensures the smooth execution of daily operations, promotes strategies for effective and timely patient care, and provides leadership in supply chain management, pharmacy systems, patient support, and billing practices. The manager will foster collaboration, drive performance improvement, and uphold compliance with all regulatory standards. Essential Responsibilities Contribute to strategic and financial planning for pharmacy operations Develop and support a vision for building dedicated teams and patient relationships Establish performance and quality improvement criteria; conduct routine evaluations of pharmacy performance Develop and implement onboarding and ongoing training programs Provide coaching and guidance to team members to enhance patient experiences Foster a collaborative work environment that promotes teamwork and communication Evaluate and optimize workflows for efficiency and consistency Implement strategies to improve patient experience, medication adherence, and pharmacy goals Ensure compliance with HIPAA, TFHC policies, and state/federal regulations Manage PTO, timecards, attendance, and staffing for Pharmacy Managers Collect, analyze, and disseminate performance data to drive accountability Recommend improvements to information systems and technology for performance tracking Manage patient complaints effectively and implement preventive solutions Maintain clean, organized work environments and adherence to company policies Support TFHC's Mission, Vision, and Values in all aspects of pharmacy operations Qualifications PharmD degree required; Florida Pharmacist license in good standing Current BLS certification MBA, MHA, MPH, or residency in Pharmacy Administration preferred (or equivalent experience) 340B program experience required; certification preferred 5-8 years of healthcare pharmacy leadership experience or ambulatory/pharmacy administration residency Skills & Abilities Experience managing multiple pharmacies; FQHC or hospital experience preferred Strong knowledge of pharmaceutical terminology and calculations Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to navigate and enter data into electronic health records Strong communication, leadership, and problem-solving skills Ability to work effectively with diverse social, economic, and ethnic populations Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Company-paid Malpractice Insurance with Tail Coverage CME Days and professional development support Base salary plus productivity incentives Student Loan Repayment options through NHSC Why Tampa? Ranked among the Top 5 Best Places to Live in Florida, Tampa offers year-round sunshine, world-class beaches, and a vibrant cultural scene. With three professional sports teams, diverse dining, and endless family-friendly activities, Tampa is the perfect place to live, work, and thrive. Join Us If you're ready to embark on a career journey that's more than just a job, apply today and become part of a team that's redefining healthcare in Tampa Bay.
$77k-97k yearly est. 4d ago

Learn more about operations manager jobs

How much does an operations manager earn in Apollo Beach, FL?

The average operations manager in Apollo Beach, FL earns between $31,000 and $91,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Apollo Beach, FL

$53,000

$31,00010%

$53,000Median

$91,00090%

What are the biggest employers of Operations Managers in Apollo Beach, FL?

The biggest employers of Operations Managers in Apollo Beach, FL are:

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Operations Manager Jobs
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Apollo Beach, FL
Operations Manager Apollo Beach, FL Jobs

Operations manager jobs in Apollo Beach, FL

Operations Supervisor/Leader

Director of Practice Operations

Executive Operational Planning Manager

Director of Operations

Pharmacy Operations Manager

Part Time Associate Manager

R-172673 Patient Support Program Operations Supervisor (Hub Services/Patient Access)

Site Operations Manager

Site Operations Manager

District Manager

Operations Director

Compliance and Ops Risk Test Lead - Vice President

Full Time Director of Operations in Tampa, FL (Experience in working with AMC preferable)

Regional Director of Operations- North Florida

Pharmacy Operations Regional Manager

Senior Service Operations Manager

Director, Bank Claims Operation - Claims Reconciliations

Pension Ops and Delivery, Vice President

Regional Director of Operations- North Florida

Pharmacy Operations Regional Manager

Learn more about operations manager jobs

How much does an operations manager earn in Apollo Beach, FL?

What are the biggest employers of Operations Managers in Apollo Beach, FL?