Vice President, Clinical Operations
Operations manager job in Brentwood, TN
At Intune, we build deeply personalized physical therapy experiences, tailored to each individual's unique story and needs. As a family business, we launched Intune with the core belief that physical therapy should be personal: a personal plan of care tailored to each individual's goals and circumstances, and an outstanding patient experience based on personal and lasting relationships. We believe that by prioritizing the individual and committing to their long-term and full-body healing, we can make a profound and lasting impact on our patients and our communities.
Our parent company, Highland Ventures, is a national venture management company focused on strategically developing and operating businesses centered around its real estate portfolio. A family-owned business, Highland Ventures operates in the real estate, foodservice, and healthcare industries, while also evaluating other industries for investment. In addition to Intune, our current businesses include:
● Hoogland Restaurant Group: The largest franchisee of Marco's Pizza with 130+ locations.
● Legacy Commercial Property: Own and manage over 700 commercial properties.
● Highland Pure Water & Ice: 24/7 kiosks with over 70 locations in 10+ states.
Role Summary:
The Vice President of Clinical Operations will oversee clinical operations across all of our physical therapy clinics. This individual is responsible for ensuring we are providing the highest quality of patient care, clinical excellence, operational efficiency, and compliance with regulatory standards.
Key Responsibilities:
● Ensure all clinics maintain compliance with state, federal, and payor regulations
● Monitor clinical quality metrics and outcomes, implementing initiatives to improve patient satisfaction and care standards
● Lead continuing education, training, and professional development programs for clinical staff
● Recruit, mentor, and develop clinic directors, physical therapists and support staff
● Foster a culture of collaboration, accountability, and continuous improvement
● Analyze key performance indicators and drive initiatives to improve charting, coding, scheduling efficiency, and patient growth and retention
● Support business development through physician relationships, referral growth strategies, and community engagement
Qualifications:
● Doctor of Physical Therapy (DPT) or Master's degree in Physical Therapy from a CAPTE-accredited program
● Current physical therapy license in good standing
● 10+ years of healthcare leadership experience
● Proven track record managing enterprise operations across multiple states/markets
● Exceptional strategic thinking with ability to execute complex, multi-year initiatives
● Advanced understanding of healthcare economics, reimbursement models, and regulatory environment
● MBA, MHA, or equivalent combined with clinical doctorate, a plus
What We Offer:
Join our leadership team and experience a workplace that truly values your expertise and vision. We offer:
● Competitive Executive Compensation: Comprehensive salary package including performance based incentives
● Comprehensive Benefits Package: Full medical, dental, and vision insurance to keep you and your family healthy and protected. This is based on full time eligibility status.
● Work-Life Balance: Generous PTO policy and paid holidays that allow you to rest, recharge, and enjoy time with loved ones. This is based on full time status.
● Clear Path Forward: Structured career advancement opportunities that recognize your contributions and help you reach your professional goals.
● Organizational Impact: Shape clinical care delivery for hundreds of locations and millions of patient encounters
● Strategic Leadership: Direct involvement in corporate strategy, board presentations, and industry transformation
Work Environment:
This job operates in a professional office environment as well as a clinic environment
Position type and expected hours of work:
This is a full-time position. Days and hours of work are typically Monday through Friday, with variable daily working hours. The home office is located in Brentwood, TN and team members, when not in-clinic, work fully on-site in the office.
Travel:
Must be willing and able to travel up to 75% of the time
If you're looking for a fulfilling career where you can develop both clinically and professionally, apply today and join our Intune Physical Therapy family!
Operations Manager
Operations manager job in Franklin, TN
Premiere Collectibles is an independent bookseller dedicated to redefining the role of booksellers as marketers and brand promoters. Through our innovative e-commerce platform and services, we help launch major book releases, expand readership, and provide unique value to both consumers and industry partners. Premiere continues to distinguish itself by supporting publishers and authors worldwide through its diverse marketing channels.
Job Summary
Premiere Collectibles is seeking a skilled and detail-oriented Operations Manager to oversee daily operations in its book and music divisions. This role includes coordinating daily activities, managing key administrative and analytical tasks, and supporting leadership with special projects to ensure the organization runs efficiently and strategically. The Operations Manager will act as a trusted partner in these efforts.
This position demands exceptional organizational skills, attention to detail, confidentiality, and the ability to thrive in a fast-paced marketing environment. The ideal candidate is proactive, resourceful, tech-savvy, and enjoys working across various business areas, including data and reporting, event coordination, and client relations.
Key Responsibilities As Operations Manager:
Operational & Data Support
Compile performance reports (sales, marketing, customer insights) for executive review.
Identify trends and proactively provide insights and recommendations.
Maintain documentation and task tracking for executive initiatives.
Product & Campaign Management: Books
Adding book products to the website and maintaining inventory.
Manage bookplate designs, approvals, and orders.
Handle ad materials, track performance, and obtain necessary approvals.
Product & Campaign Management: Music
Add and oversee music/vinyl products to PremiereCollectibles.com.
Manage the ordering of physical products from vinyl distributors.
Ensure logistics for signing events are clearly mapped out. This includes booking hotel conference rooms/tables as needed, arranging specialty paint pens, coordinating with the warehouse team to ship product on time, etc.
LiveSigning Program Support
Schedule and coordinate LiveSigning events (virtual Q&A / book signing events)
Manage technical setup and execution (run of show, sending details to authors, updating teams for times, etc.).
Special Projects
Assist with cross-departmental projects, including research, data collection, and vendor coordination.
Review publisher catalogs and Amazon releases for potential author partnerships.
Stay informed about upcoming book releases relevant to the business.
Event Coordination
Plan and execute client events, appreciation dinners, and company gatherings.
Assist in creating memorable experiences for both internal teams and external partners that reflect the company's brand and culture.
Bank Deposits and Invoice Scanning
Deliver bank deposits as needed.
Scan and process incoming invoices as needed.
Support the shift to paperless, email-based invoicing for vendors.
Client and Customer Gifts
Update VIP and top-customer lists for Premiere Collectibles and BulkBooks.com.
Manage thank-you messages and appreciation gifts for high-value customers.
Miscellaneous Responsibilities
Review marketing emails for accuracy.
Support in-house signings and manage inventory.
Coordinate giveaways and update associated documentation.
Update the New York Times x Premiere Book Group spreadsheet weekly.
Manage gift certificates (adding to product pages as needed)
Work Environment
Office-based position in Franklin, TN
Candidates must be local to the Franklin, TN office (Premiere will not relocate candidates).
Full-time role reporting directly to the Senior Operations Manager.
What We Offer
Competitive salary based on experience.
Enjoy a collaborative culture across teams.
Premiere Collectibles provides comprehensive health insurance as a benefit of employment. This includes coverage for medical, dental, and vision care for you and your eligible dependents. PBG will share more detailed information about the health insurance plan and enrollment process during onboarding.
Field Operations Manager, Concrete
Operations manager job in Franklin, TN
NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish.
Why Gray?
Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial .
Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.
This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors.
Qualifications
Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience.
Concrete self-perform experience is required.
Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint.
Willingness to travel up to 80% of the time.
Exceptional organizational and communication skills.
Oversee all field operations nationwide, ensuring projects are executed per the devised plans.
Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains.
Develop comprehensive project plans and ensure meticulous execution by the field team.
Source, direct, and align manpower resources to meet project execution goals.
Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle.
Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases.
Validate project status and provide recommendations to ensure execution goals are met.
Visa Sponsorship: This role is not eligible for visa sponsorship.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear.
Supervisory Responsibilities
This position has supervisory responsibilities over field and general superintendents.
EEO Disclaimer
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#NexGen
Assistant Store Manager
Operations manager job in Franklin, TN
Our client in Franklin, TN, has an immediate opening for an Assistant Store Manager on a direct-hire basis.
Company Profile:
Retail service center supporting both businesses and consumers with professional solutions for printing, packing, shipping, and mailbox services. The company is dedicated to providing convenient, high-quality support that enhances the guest experience through efficiency, accuracy, and personal attention. The team fosters a collaborative culture focused on customer relationships, community engagement, and a balanced approach to work and life.
Assistant Store Manager Overview:
The Assistant Store Manager supports the Store Manager in overseeing all aspects of daily operations in a high-service retail environment. This position plays a key role in ensuring exceptional guest experiences, achieving sales goals, and maintaining smooth, efficient store operations. The ideal candidate possesses strong leadership skills, excellent communication, and a proactive, problem-solving mindset.
Support the Store Manager in driving sales goals and maintaining daily operational excellence.
Assist with recruiting, training, and mentoring store associates to ensure a consistently high level of customer service.
Deliver outstanding service to all guests, resolving inquiries and ensuring a professional and friendly environment.
Perform key operational tasks such as cash handling, scheduling, inventory management, and compliance monitoring.
Promote in-store services, retail products, and business solutions to help meet revenue and customer satisfaction targets.
Support local marketing initiatives and community partnerships to strengthen brand awareness and loyalty.
Maintain store organization, cleanliness, and safety standards in accordance with company policies.
Assistant Store Manager Background Profile:
Prior retail or service-based supervisory or team lead experience preferred.
Strong interpersonal and communication skills with an aptitude for coaching and teamwork.
Proficiency with Microsoft Office and point-of-sale systems.
Basic understanding of sales metrics, business operations, and financial performance indicators.
Flexibility to work varied retail hours while maintaining a positive work-life balance.
Features and Benefits:
Paid Time Off
Paid Training
Collaborative and Supportive Team Environment
Store Manager
Operations manager job in Franklin, TN
Who we are:
Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission is to create an oasis that inspires and empowers women.
Why you matter:
As a full time Windsor Store Manager you are responsible for driving our mission statement in your store. You manage all aspects of daily operations, visual standards and make decisions that impact store performance and profitability. You are accountable for achieving store productivity in terms of sales, shrink, payroll and expenses. You hire, lead and develop a high performing team of fashion loving Co-Managers, Assistant Managers and Stylists while treating everyone with dignity and respect.
What you do:
You're a business driver: You are a sales-focused leader able to analyze KPI reporting and translate numbers into behaviors. As the “Host of the Party” you build brand loyalty by ensuring your team provides an omni channel Oasis experience to every customer. You take on challenges and deliver business solutions to do more with less and create value for the brand.
You're an expert at finding and retaining great talent: You're the “mayor of the mall” and know where to find the right talent. You are consistently making new networking connections to ensure you have a wide talent pool. You're committed to an exceptional onboarding experience that supports the company retention goals.
Right people, right place, right time is your motto: You organize and plan in ridiculous detail to get the job done. You're proficient with analyzing reports and communications to maximize payroll, execute operations and create the Oasis for your customers.
You have a passion for leading people: You place a high priority on training and developing your team to ensure you have a strong succession plan in place. You lead courageously, communicate clearly and foster a culture of continuous improvement through recognition, coaching, feedback, and utilizing company tools and programs.
You know integrity is mandatory: You follow all Loss Prevention and Safety procedures and hold your team equally accountable. You build trust among your team members and show consistent improvement of all audit and shrink results.
You take pride in your store: You lead and train the execution of the Windsor Merchandising Directive. Your store is always clean, neat and organized both front and back of the house in compliance with Windsor's Visual Guidelines. You and your team make smart decisions to adjust and replenish products when needed.
You're our culture champion: You live and promote Windsor values in everything you do. You inspire and motivate your team to deliver their best every day by fostering a culture of respect, care, ownership and personal commitment.
What makes you stand out:
You have at least 1 year of Store Management experience
You have proven leadership experience and an ability to develop and motivate team of up to 25 employees
You are a quick thinker and able to resolve issues as they arise with customers and associates
You are an effective communicator in both a group setting and one on one
You welcome feedback and are ready to improve always
You have a flexible and reliable schedule
What else you'll love:
Medical, Dental, Vision and Life Insurance
401k with company match
Vacation and Sick time
A generous 40% discount on all Windsor products year round. (Additional discounts periodically)
Opportunities for development, ongoing training and potential for advancement.
Physical Demands:
Frequently stands, walks, observes, bends and pushes. Must be able to count, communicate, read and write in English. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise or supplies throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.
*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.
Customer Manager, Albertsons
Operations manager job in Franklin, TN
Franklin, TN or Phoenix, AZ
This role is based in Franklin, TN or Phoenix, AZ with regular in-office collaboration expected. Flexibility is a key enabler, empowering associates to make choices that support both business outcomes and personal needs, including occasional remote work.
The Albertson's Customer Manager serves as the face of our company to our customer, Albertsons. The ongoing goal is to develop strong relationships with an important customer that unlocks mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for multiple divisions of the Albertson's company across our full portfolio of products (dog and cat).
What are we looking for?
Bachelor's Degree
3+ years with customer/analytics/marketing experience including direct customer interaction.
Successful experience building collaborative relationships within immediate team and across key stakeholders.
Ability to understand complex data sources to develop and influence customer strategies.
Demonstrated Bias for Action
What would be your key responsibilities?
Achieve business objectives by building a highly effective customer relationship that drives mutual growth through assortment, merchandising, pricing, and promotion
Leads projects across the immediate Albertsons team as well as alongside cross functional teams to identify opportunities and collaborate on solutions
Owns and manages the development of the financial forecast to deliver annual company objectives
Leverage complex data sources to influence internal and external stakeholder decisions.
What can you expect from Mars?
Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
Mars does not sponsor visas for this role.
This position is not eligible for relocation benefits.
#LI-WC1
Auto-ApplyDirector of Operations
Operations manager job in Franklin, TN
Experience level: Director
Experience required: 15 Years
Education level: Bachelors degree
Salary: $171,000 - $200,000 + benefits
Expectations:
Client-focused: We are collaborative and attentive to the unique needs and goals of each project.
Performance-Driven: We are problem solvers dedicated to transforming transportation infrastructure challenges into opportunities for innovation.
Community-Minded: We are vested in the work we do as stewards of public funds used to improve the communities we serve.
Socially Responsible: We give back to our communities by supporting various charitable organizations and causes.
Growth-oriented: We invest in programs to attract, retain, and develop employees so Lochner becomes a long-term home for top talent.
Our goals and strategies promote a diverse and inclusive workforce that feels empowered to make a difference in the world. Our vision is to create healthy and sustainable communities both within and outside of our organization where current and future generations can thrive.
Responsibilities:
This person is responsible for building and leading the team, ensuring that communication and guidelines are aligned with the company's broader objectives, and incorporating corporate policies into the office operations and culture. They will also work in tandem with the NAM to implement enterprise or region-wide changes locally, including strategies, programs, and other initiatives.
Responsible for business development and pursuing new opportunities, within the context of an ambitious growth plan, will position and differentiate the Lochner team in the region to win more projects and increase the company's market share, working with city, state and regional transportation clients and acting as project manager in the delivery and oversight of these projects.
Marketing and Business Development
Develop the commercial vision and support business plans to drive the region's growth, leveraging a strong understanding of the local marketplace, competitive landscape, and opportunities.
Work closely with the Marketing Manager and NAM on the development and implementation of local marketing and growth strategies. Enforce the application of marketing best practices and ensure the office is actively working toward meeting business plan goals and objectives. Stay apprised of key/strategic opportunities for the office and ensure pursuit team compliance with client management, pre-positioning, go/no-go, and pursuit strategy best practices and company guidelines.
Represent the firm at client meetings, industry events, and other business functions. Develop relationships with local leaders from key teaming partner firms and take active leadership roles in professional organizations at the local level. Support office in developing strategic teaming partnerships and subsequent agreements.
Schedule periodic meetings with key client personnel in coordination with PMs and others (NAM, peer OMs, and other staff) as appropriate.
Where necessary, be the face of Lochner in politics, industry, community, and other externally facing activities. Actively engaged in events and industry association meetings locally and were defined by the NAM or CEO. Maintain connectivity to national organizations, representing the firm as a strategic partner.
Business Strategy and Implementation
Support the development of office-level action plans to support the regional business plan and encourage strong debate and analysis for growth in an area or discipline.
Ensure compliance with company expectations for staff utilization and enforce corrective action plans when/where needed. Resolve high-level operational concerns or problems as soon as practicable and take actionable steps to remediate impacts and enhance performance.
Assess and anticipate the organizations talent needs to best understand current and future leadership gaps and bench strength, and then design and implement a comprehensive leadership development strategy to meet future needs.
Finance and Operations
Ensure the profitability of the regional office and its projects.
Measure and monitor budget and operational performance and communicate key metrics and information regularly to the leadership team / NAM.
Administrative Responsibility
Where possible and in agreement with NAM, the OM will maintain a defined level of chargeability. OMs without a chargeability expectation will be required to assume a greater level of responsibility as approved by the COO. At times, an OM may support an office in a PM role.
Work closely with other Office Managers (OMs) and support teams within their regions.
Maintain client communication in coordination with other offices and ensure satisfactory client experience, project production, and Quality Assurance / Quality Control procedures.
Oversee succession plans and where appropriate, support development of defined successor(s) across the team. Perform honest and candid performance evaluations of direct reports. Recommend salary increases for subordinate staff for approval by NAM.
Ensure the office complies with applicable laws, regulations, and corporate policies/procedures.
Ensure the flow of communication within the office and region, through regular meetings, written communications, and informal communication, to ensure the effective sharing of critical information, efficient decision-making, team engagement, and collaboration.
DESIRED OUTCOMES
Drive the growth of the business regionally to support the attainment of Lochners nationwide growth strategies and plans ($1B+).
Leverage an entrepreneurial approach to refresh the local strategy and position the business for success. Contribute to long-term growth in the region by building the technical and commercial capabilities required to secure current business and penetrate new markets.
Stabilize the business and reinvigorate the culture. Engage and inspire the team, with a focus on sustainable growth through recruitment, retention, and professional development.
Qualifications:
Minimum 15 years of diversified experience in civil engineering, with specific expertise in transportation infrastructure.
Bachelors degree required, with technical education in civil engineering or planning preferred but not required. Professional registration is preferred.
Has led and delivered significant projects of scale through effective team and budget management.
Experienced in relevant facets of planning, design, and construction services for roads, highways, and bridges.
Demonstrated track record of positioning and scaling a business and team for growth. Ensures effective governance, at the project and business level.
Ability to develop effective and trustworthy long-term relationships with clients, colleagues, and other stakeholders in the transportation industry. Ideally brings an established network locally, with relevant partners: TDOT, etc.
Adept at leveraging communications skills both externally (business development, writing proposals, community engagements, stakeholder and partnership development, leading client presentations/meetings) and internally, to drive the development and engagement of strong teams.
Real Estate Director of Operations
Operations manager job in Murfreesboro, TN
Your Mission
Make the machine run beautifully.
You'll take the CEO's vision and turn it into executable plans, systems, and accountability that make every department hum.
You'll be the glue between strategy and execution, ensuring that our agents and staff have clear expectations, measurable goals, and the support to hit them. You'll build dashboards, run leadership meetings, and hold the team accountable - all while protecting the CEO's time so he can focus on recruiting, coaching, and vision.
Partner with the CEO on strategic growth projects (expansion, development, etc)
Compensation: Base of $70,000- $90,000, based upon experience + Bonuses
(Expected $125,000- $200,000).
Lead and manage day-to-day operations across sales, marketing, admin, and training.
Build and document systems that create consistency and scalability.
Run weekly leadership meetings - turning big ideas into actionable plans.
Hold team members accountable to KPIs, deadlines, and commitments.
Identify inefficiencies and create solutions before they become problems.
Protect the CEO's calendar and ensure proper delegation of tasks.
Oversee onboarding, recruiting processes, and culture initiatives.
Improve company profitability.
What We're Looking For:
Experience: 3+ years in operations, business management, and leadership (real estate experience preferred but not required).
Leadership: You've led teams before and know how to balance empathy with accountability.
Systems Thinker: You love building order out of chaos and simplifying complexity.
Communicator: Clear, calm, and confident - especially under pressure.
Tech-Comfortable: You know how to use (and teach others to use) CRM, dashboards, and project management tools.
Relentlessly Dependable: You do what you say you'll do. Every time.
Vice President of Airport Operations
Operations manager job in Smyrna, TN
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
* Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
* Eligibility begins the first day of the month following your hire date.
* The Company offers a matching contribution up to 6% of your eligible compensation.
* Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Non-Revenue/Space Available (NRSA) Travel Privileges
* NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
* Eligible for various types of leave, including:
* Medical Leave
* Non-Medical Family Care Leave
* Maternity and Paternity Leave
* Personal Leave
* Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
* Contour Airlines offers a competitive salary based on your prior work experience.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Vice President of Airport Operations drives the shaping of the airport services operating model and plans intervention strategies to reduce service delivery gaps. He/she establishes safety and security standards and creates resource plans for airport operations. He/she leads the development of new service innovations for the airport and starts new projects. In addition, he/she leads organizational succession planning, capability development and employee engagement initiatives.
He/she has domain expertise in airport organizational structures, operations, programs, and projects. He/she understands the strategies deployed by other international airports and is able to recommend novel strategies, services, and processes. With outstanding leadership, good oral and written skills, he/she is an expert in strategic planning, who is able to lead airport operations and customer services.
Key Responsibilities
* Oversee the daily operations of Contour's airport services operations at the various field stations.
* Ensure compliance with Federal Aviation Administration (FAA) and Federal Aviation Regulations (FAR),
* Ensure compliance of Airport Security Program with Transportation Security Administration (TSA) regulations. Oversees daily security operations.
* Act as a coach to develop talents.
* Align human resources with business needs.
* Approve Standard Operating Procedures (SOPs) for safety or security operations.
* Build business and professional networks at senior executive level within the industry.
* Create innovative ideas to enhance operations and services.
* Develop and strengthen executive management relations.
* Drive intervention strategies to reduce airport service delivery gaps.
* Drive resource planning to improve airport operations.
* Establish and approve long-term vision and strategies.
* Establish standards for work safety or security.
* Forecast airport users and community needs to enhance airport services.
* Forge international networks to promote the organization.
* Foster an atmosphere of inclusiveness amongst diverse stakeholders and the global business community.
* Identify risks after implementation of new services.
* Lead organizational succession planning, capability development and employee engagement.
* Lead the development of new service innovation ideas.
* Oversee resources across different functions within the airport.
* Shape airport service operating models and strategies.
* Work with authorities and other departments to achieve a strong safety or security culture.
* Other duties as assigned by management.
Director of Product Operations
Operations manager job in Brentwood, TN
Remote | Product and Development | Full-Time
WHO WE ARE
Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.
At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.
About the Role
We're seeking a Director of Product Operations to build and scale the operational excellence infrastructure for our product organization during a pivotal transformation period. This role is perfect for either a seasoned operator ready to own a function or an exceptional early-career professional ready to accelerate their trajectory by building something from scratch. As we evolve from a portfolio of point solutions to an integrated AI-native GRC platform, you'll serve as the execution multiplier that enables our product teams to deliver predictably while continuously improving velocity and quality.
This is a hands-on leadership role that balances operational rigor (70%) with strategic enablement (30%). You'll own the systems, processes, and metrics that allow our product organization to scale efficiently while maintaining high quality and customer satisfaction.
You'll work closely with the Chief Product Officer to extend their leverage across the organization, serving as a strategic thought partner while maintaining operational excellence. This includes preparing executive-level analyses, facilitating strategic planning sessions, and driving special projects that require cross-functional coordination at the highest levels.
What You'll Own
Core Responsibilities
Operational Excellence Infrastructure (70%)
Lead end-to-end release management across our product portfolio (Nvendor, Nrisk, Nlending, Ncomply, Ncontinuity, VMS)
Drive cross-functional coordination between Product, Engineering, Sales, Marketing, and Customer Success teams
Establish and maintain repeatable playbooks that reduce friction in the product development lifecycle
Facilitate sprint/PI planning and ensure clear swim lanes between functions
Own launch readiness processes and go-to-market coordination
Administer and optimize product tools ecosystem (Jira, ProductBoard, analytics platforms)
Provide clear, consistent status reporting to stakeholders at all levels
Strategic Enablement & Insights (30%)
Design and implement comprehensive product metrics frameworks answering: Are we building the right things? Are we building them efficiently?
Create visibility into bottlenecks and dependencies across our three strategic tracks (portfolio optimization, AI agent development, platform transformation)
Measure and improve customer time-to-value metrics
Conduct retrospectives and drive continuous process improvements
Build feedback loops between customer-facing teams and product development
Enable better prioritization through data-driven insights and frameworks
Key Objectives
Scale Product Management Impact - Free PMs from administrative burden so they can focus on customer discovery and strategic decisions. Build tools and processes that make each PM 2x more effective.
Be the Truth Teller Through Data - Create dashboards and reporting that surface both wins and uncomfortable truths about velocity, quality, and adoption. Drive accountability through transparency.
Drive Predictable Delivery and Impact- Transform our release process from heroic efforts to systematic execution. In partnership with our engineering leadership team, improve on-time delivery rates to benchmark, and track and drive our products' impacts and value creation with clients.
What We're Looking For
Required Experience & Attributes
2+ years of experience demonstrating exceptional analytical and operational capability in one of the following:
Product Operations or Program Management in B2B SaaS
Management consulting or investment banking with technology sector exposure
Operations, industrial engineering, or process improvement roles
Rotational leadership program at a technology company
Proven ability to bring structure to ambiguous problems and drive results through influence
Strong technical literacy and ability to engage credibly with engineering teams
Superior data analysis skills with experience building dashboards and metrics frameworks
Track record of driving measurable process improvements
Outstanding written and verbal communication skills
What Makes You Successful (Experience Level Agnostic)
Systems thinking mindset - you see patterns and build scalable solutions
"Get Stuff Done" ethos - you have a bias for action and tangible outcomes
Intellectual horsepower to engage with senior stakeholders across all functions
Builder mentality - excited to create something from scratch, not just inherit
Natural curiosity about product management and B2B enterprise software
Outstanding team player - thrives in building high functioning collaborative efforts
Ideal Profile Additions
MBA or advanced technical degree
Experience in companies undergoing transformation or platform consolidation
Exposure to financial services or GRC software
Knowledge of modern product development methodologies (Agile, SAFe)
Critical Competencies
"Get Stuff Done" Operator with Systems Thinking
Energy from bringing order to chaos
Thinks in scalable processes, not just individual projects
Battle scars from shipping enterprise software
Obsession with operational excellence as the foundation for strategic impact
Data-Driven Truth Teller
Builds dashboards that surface actionable insights
Credibility to have tough conversations with Engineering, Sales, and executive leadership
Asks "What would need to be true for us to ship 2x faster?" not just tracks current velocity
Understanding of modern product metrics (customer outcomes, not just velocity)
Cross-Functional Credibility Builder
Highly effective at building highly functional cross-group collaboration
Technically literate enough to understand architectural decisions
Commercially aware enough to grasp go-to-market implications
Politically savvy enough to drive consensus across historically siloed products
Track record of building processes that other teams actually adopt
Ideal Profile Additions
Experience in companies undergoing technical transformation or platform consolidation
Experience with AI/ML product development and deployment
Familiarity with enterprise software sales cycles and customer success metrics
MBA or relevant advanced degree (preferred but not required)
Success Metrics
Quarter 1: Fix the basics - reliable release processes, clear status reporting, 50% reduction in fire drills
Quarter 2: Implement foundational metrics - cycle time, defect rates, feature adoption tracking
Quarter 3: Drive optimization - identify and remove top 3 velocity blockers
Quarter 4: Strategic elevation - influence roadmap through data, improve discovery-to-delivery feedback loops
What Sets This Role Apart
This is a rare opportunity to own and build a critical function from the ground up. Whether you're an experienced operator looking to make a definitive impact or an exceptional early-career professional ready to accelerate your trajectory, you'll have direct influence on how we transform from a collection of products to an integrated platform serving 4,000+ financial institutions. The scope and visibility of this role provide a clear path to VP-level product leadership.
WE OFFER
A fun, fast-paced work environment
Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events to keep you connected and engaged
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short- and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits - Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days
And much more!
Compensation Information
Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $150,000 to $180,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed.
AAP/EEO Statement
Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplyDistrict Manager
Operations manager job in Franklin, TN
Job DescriptionDescription:
APPLY NOW BY TEXTING "Coffee" TO *********** FOR IMMEDIATE CONSIDERATIO
Route 65 Management, LLC - Dunkin
Dunkin' District Manager
Compensation and Benefits
Competitive Salary
Bonus Potential
Auto Reimbursement
Paid Time Off
Health, Dental Vision Benefits
Supplemental Benefits
401K / Matching
SNHU Discounted Tuition Program
Opportunities for personal career growth within our team
Job Type: Salary /Full Time
Job Summary
We are seeking a positive, experienced individual to join our management team. District
Managers are responsible for directing the operations of the restaurants in their district, in accordance with brand and franchise standards, remaining engaged with guests and employees to continually improve upon and maintain the overall success of their assigned district.
Primary Duties and Responsibilities:
Manage and lead daily operations in the district, striving towards excellence and continual improvement
Fiscal responsibility for the district; Delegating and leading processes, meeting or exceeding sales goals, working within budgets, executing marketing initiatives, and overseeing and managing cash handling; Understand and respond to financial reports and utilize information to take action to increase profitability
Lead and develop a dedicated team; Recruiting, interviewing, hiring, and motivating team members
Continually train Store Managers; Ensure understanding of scheduling based upon linebars, and food cost management through par level ordering, inventory, and tracking waste; Collaborate and follow-up with Training Manager/s for new hires
Effectively communicate daily with team members; Spend 4 - 8 hours per week with managers coaching and providing feedback; Continually recognizing achievements and resolving employee concerns; Hold bi-weekly team meetings; Adhere to applicable employment laws
Maintain an elevated level of focus on 100% Guest Satisfaction by example and exceptional service
Ensure all company policies and procedures are adhered to including but not limited to food safety and cleanliness, product promotions, cash handling, loss prevention, cell phone usage, uniforms, and attendance, holding crew accountable and documenting any necessary disciplinary action
Ensure safety and security of team and guests; Ensure performance of store level preventative maintenance of equipment and machines; act on property, building or equipment maintenance
Responsible for store coverage in Manager's absence to include any staffing shortages as well as weekends and holidays as needed; Ensure stores open and close as scheduled
Be willing to maintain involvement within the district's community
Requirements:
Must be 21 years of age or older
Must have a valid drivers license
High School Diploma or GED
3+ year's multi-unit, high volume, food and beverage management, QSR experience preferred.
Previous food and beverage experience as a Restaurant, General; or Hospitality Manager
Desire to be a team member within a growing organization
A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task and resolve conflict
Strong leadership abilities to successfully develop, manage and retain a team
Excellent interpersonal skills to be an example in providing the highest level of customer service
Strong organizational skills both tangible and administrative; Strong communication skills
ServSafe and Food Allergen Awareness Certification
Lifting objects up to 50 lbs and able to stand for extended periods of time; Work in repetative motions
Company Information
Why DUNKIN'?
Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
**You are applying for work with a franchisee of Dunkin' Donuts not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Vice President, Revenue Cycle Operations
Operations manager job in Brentwood, TN
**Lifepoint has partnered with an executive search firm, Caldwell, to recruit and hire for this position. To be considered a formal applicant for this role, please send your resume/CV and statement of interest to ***********************
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of
making communities healthier
.
More about our team
The Vice President of Revenue Cycle Operations leads the corporate revenue cycle strategy, execution, and performance improvement. This high-impact role is responsible for overseeing all aspects of revenue cycle operations across Lifepoint's national network of hospitals and care sites, ensuring optimal financial outcomes, regulatory compliance, and operational excellence.
How you'll contribute
A VP, Revenue Cycle Operations who excels in this role:
Lead and manage the full spectrum of revenue cycle functions.
Provide strategic guidance and direction for all revenue cycle operations, including patient access, health information management, billing, coding, claims processing, collections, and denials management.
Drive system-wide initiatives to improve revenue capture, reduce AR days, and enhance net revenue performance.
Align revenue cycle operations with Lifepoint Health's system-wide financial goals, including:
Achieving targeted cash collections and net revenue benchmarks.
Reducing cost-to-collect ratios across all facilities.
Supporting margin improvement initiatives through optimized reimbursement strategies.
Enhancing payer performance and contract compliance.
Develop and execute strategic initiatives to improve cash flow, reduce days in accounts receivable (AR), and enhance overall revenue cycle performance.
Collaborate with executive leadership, hospital CEOs, CFOs, and operational teams to align revenue cycle goals with broader organizational objectives.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a Bachelor's degree in business, Finance, Healthcare Administration, or related field required; master's degree strongly preferred.
Additional requirements include:
Minimum of 10 years of progressive leadership experience in healthcare revenue cycle management, preferably in a multi-site or corporate setting.
Proven track record of driving measurable improvements in revenue cycle performance.
Deep understanding of healthcare reimbursement, payer contracting, regulatory compliance, and financial reporting.
Strong leadership, communication, and stakeholder management skills.
Experience with large-scale systems (e.g., Epic, Cerner, Meditech) and data analytics platforms.
**Lifepoint has partnered with an executive search firm, Caldwell, to recruit and hire for this position. To be considered a formal applicant for this role, please send your resume/CV and statement of interest to ***********************
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
You must be authorized to work in the United States without employer sponsorship.
Auto-ApplyDistrict Manager
Operations manager job in Spring Hill, TN
We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG.
Focus of this position will include but not be limited to the following:
Build and develop top performers
Responsible for all KPI's within your assigned district
Overseeing operations of multiple locations
Manage/Assess P and L's
Oversee distribution
Hiring and training
Area Manager
Operations manager job in Brentwood, TN
Description Summary: The Area Manager will be a leader within the retail area and manage one to two retail financial centers; providing oversight on the retail daily operations and service levels of those centers in addition to fostering and developing long-lasting customer relationships. This role will be responsible for retail growth, developing and achieving financial goals through deploying retail customer acquisition and service strategies, and promoting a high standard of customer service. Essential Duties and Responsibilities:
Collaborate with area management to develop and executive financial center-specific sales and strategies.
Lead, coach and motivate financial center staff to achieve sales goals and provide excellent customer service.
Maintain and develop relationships with existing customers, continually deepening those relationships to further achieve deposit and loan goals.
Drive financial center profitability by encouraging day-to-day service and sales activity compliance with policy standards for customer and operational excellence, meet regulatory compliance requirements, and motivate and coach staff toward the achievement of sales goals and financial center balance sheet growth using bank product knowledge expertise.
Manage expanded staff and maintain appropriate staff levels based on daily operational needs; provide oversight on all operational activities including transaction accuracy and execution of operational leadership tasks.
Maintain efficient administration of daily operations, ensuring compliance with FirstBank policies, procedures, security and internal audits.
Communicate FirstBank information to staff to ensure consistency of delivery of FirstBank standards, expectations and values.
Develop and maintain an active portfolio of Consumer and Commercial loans, identifying and approving loans within prescribed limits, referring larger and/or specialty loans to Bank partners as appropriate.
Prepare, review and/or decision all account documentation, including credit quality pertinent to loans, and monitor the administration of the loan closing process.
Responsible for expense management for designated team(s).
Participate in Bank and community activities to increase and maintain FirstBank's visibility and relevance within the assigned Market.
Set the financial center standard of consistent, distinctive service to all customers when delivering the FirstBank service experience.
Model, practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies; adhere to security protocols.
Cultivate an environment that supports diversity, teamwork, and performance. Provide leadership though communication, performance management, development and recognition of staff
Manage the team by recruiting, hiring, coaching, training and providing direction to team members through feedback to support personal development and ongoing improvement
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience
5+ years of experience within banking retail or lending responsibilities; 3+ years of leadership experience preferred.
Proven experience demonstrating the development of customer relationships, the cultivation of referral sources and the development of new account relationships.
Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies.
Proficient experience with Microsoft Office including Outlook, Word and Excel.
Skills and Abilities
Ability to set the tone of the financial center to provide exceptional customer experience.
Ability to organize and manage competing priorities effectively across financial center locations while developing plans for growth.
Excellent written and verbal communication skills.
Strong interpersonal skills with ability to develop relationships with the customer.
Some travel is required for in-person meetings and trainings, travel mostly in market or bank footprint.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
Auto-ApplySite Operator
Operations manager job in Murfreesboro, TN
Full-time Description
The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market.
Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project - and in the positive impact we strive to make in the communities we serve.
We are actively seeking qualified candidates for the Site Operator position to join our award-winning team.
Great Reasons to Join:
10x Employee Voted Top Workplace
Highly Competitive Wage
Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)
$15k Company Paid Life Insurance
401(k)
Employee Stock Ownership Plan (We are 100% employee owned)
Training and Support
Paid Time Off and Paid Holidays
Advancement Opportunities
Paid Apprenticeship and Educational Reimbursement
Standard Work Schedule:
Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change.
Position Summary:
The Site Operator is responsible for the preparation of project sites.
Position Responsibilities:
Excavate trenches for plumbing installation up to 4' in depth.
Backfill trenches with spoils and approved backfill material.
Concrete prep and placement for pole light bases, sidewalk repairs, concrete encased trenches, transformer pads, generator pads, and interior housekeeping pads.
Review submittals and utilize them to perform layouts and coordinate with other trades.
Identify and create RFI's.
Manage multiple projects and schedule tasks accordingly.
Schedule and participate in inspections.
Coordinate and schedule OUPS.
Ability to instruct and train workers to excavate, backfill, and install underground conduit and finish concrete.
Maintain a clear understanding of the latest edition of the NEC responsibilities that pertain to underground electrical conduits.
Generate high-quality work in alliance with the vision and mission of Romanoff Electric.
Work to establish, adjust, and maintain work sequences to meet the construction schedule for a given project.
Organize and coordinate all the project materials and equipment for each task.
Read and interpret specifications, contract documents, and plans, and prepares sketches of proposed work as well as producing layout drawings and code calculations for projects.
Analyze and quickly resolve any work problems that may arise and ensure that all deficiencies on any given project are corrected on time.
Conduct quality inspections on project sites.
Coordinate with all other crafts working on a job site to ensure smooth transitions.
Adhere to all safety policies and procedures.
Additional duties as assigned.
Qualifications:
Required: High school diploma or GED.
Required: Minimum of two (2) years of experience as an operator and concrete finisher.
Required: Understanding of how to read all phases of construction drawings and coordinating with other trades.
Required: High attention to detail
Required: Ability to operate and navigate through files and software on an iPad tablet.
Required: Excellent written and verbal communication skills
Required: Excavator certification
Required: Skid steer certification
Required: Ability to maneuver a trailer.
Required: Experience using hand tools, small power tools, shop machines, and heavy equipment.
Required: Experience inspecting installation sites.
Required: Experience studying work orders, building plans, and installation manuals to determine material requirements and installation procedures.
Physical Demands:
Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting and lifting.
Must be able to pick up, lift, carry and move up to 50 lbs.
Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE.
Benefits and Compensation:
We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.
Must be able to pass a pre-employment drug screen and background check.
EEO Statement:
We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.
Director, Growth Operations
Operations manager job in Brentwood, TN
Full-Time | Brentwood, TN
IVX Health is growing fast, and we're seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power our national growth engine. This is a high-impact leadership role that blends sales operations, analytics, and strategy to drive provider engagement, optimize sales performance, and identify new market opportunities.
We're looking for a strategic, data-driven leader who can connect people, process, and performance - someone who thrives on bringing structure to complexity, developing high-performing teams, and translating insights into meaningful business growth.
About the Role
The Director, Growth Operations serves as the central leader connecting strategy, people, and performance across IVX's Sales and Market Development functions. This role oversees the Sales Operations and Sales Support teams and partners cross-functionally with Sales, Business Systems, and Data teams to drive efficiency, insight, and disciplined execution.
The ideal candidate will combine strong analytical capabilities with operational leadership, ensuring the sales organization is supported by accurate reporting, scalable processes, and systems that enable continued expansion across markets and therapies.
What You Will Do
Sales Operations and Performance Analysis
Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness.
Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement.
Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership.
Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth.
Growth Strategy and Execution
Develop and execute growth programs and campaigns for new market launches and therapy expansions.
Partner with Marketing and Market Development to align growth initiatives with IVX Health's strategic goals.
Create frameworks for tracking provider engagement, ranking, and retention.
Systems, Processes, and Tools
Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant.
Partner with Business Systems and Data teams to enhance sales-related systems and data integrity.
Standardize sales workflows, CRM processes, and KPI reporting across the organization.
People Leadership and Management
Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth.
Define team structures, role responsibilities, and performance expectations aligned to business priorities.
Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies.
What We Are Looking For
We're looking for a collaborative, analytical leader who can translate strategy into execution and inspire teams to deliver measurable results. You might be a great fit if you have:
5-6 years of experience in sales operations, growth strategy, or a related field
Bachelor's degree preferred; advanced degree (MBA or similar) preferred
Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments
Proven experience leading or building teams and driving performance through data and process excellence
Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions
Excellent communication and presentation skills, with the ability to influence across all levels of the organization
Strong understanding of CRM tools, analytics platforms, and sales performance systems
Advanced Excel and data visualization capabilities; experience with Trilliant or similar tools preferred
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Auto-ApplyOperational Readiness Director
Operations manager job in Brentwood, TN
What We Need CORPAY is currently looking to hire an Operational Readiness Director within our Corpay Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Atlanta, GA. In this role, you will play a key role in ensuring new products, services, and operational initiatives are successfully implemented across Corpay Payables. This individual will oversee the readiness, adoption, and performance of operational transitions, ensuring that teams, systems, and processes are fully prepared to deliver exceptional customer outcomes from day one. The Operational Readiness Director is responsible for leading readiness planning and execution for major product, system, and operational launches within Corpay Payables. The position ensures all impacted teams-Operations, Implementation, Product, and Client Services-are aligned, trained, and equipped to execute new initiatives effectively. The ideal candidate has a strong background in operational program management, business process improvement, and change readiness. They will work cross-functionally to assess business impact, define success criteria, lead testing and training efforts, and oversee post-launch stabilization activities. You will report directly to SVP Operations and regularly collaborate with the team and other departments.
How We Work
As an Operational Readiness Director, you will be expected to work in a virtual environment. CORPAY will set you up for success by providing:
Assigned workspace in home office set up
Company-issued equipment
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
Developing and managing readiness plans for new initiatives, ensuring processes, resources, and technology are prepared for go-live.
Partnering with Product Management, Technology, Finance, and Customer Operations to define readiness requirements, deliverables, and timelines.
Conducting readiness assessments to identify gaps in people, process, and systems. Develop mitigation plans to ensure seamless execution.
Collaborating with IT and Operations teams to coordinate user acceptance testing (UAT), regression testing, and pilot programs before launch.
Developing and delivering training materials, standard operating procedures (SOPs), and communication plans to affected stakeholders.
Overseeing post-launch support, measuring success against readiness KPIs, and lead root-cause analysis to ensure long-term adoption.
Capturing lessons learned from each deployment and feed them into continuous improvement efforts across the organization.
Maintaining dashboards and documentation of readiness progress, risk mitigation, and performance tracking.
Qualifications & Skills
Bachelor's Degree required, Master's preferred.
5+ years of experience in operations, project management, or change readiness.
Experience leading operational readiness or business transition initiatives in a complex, cross-functional environment.
Strong working knowledge of project management and process improvement methodologies (Lean, Six Sigma, PMP preferred).
Proven success leading readiness for large-scale systems or product deployments.
Excellent communication and stakeholder management skills, including experience presenting to executive leadership.
Data-driven mindset with the ability to define and track readiness metrics and KPIs.
Exceptional organization, prioritization, and problem-solving abilities.
Strong proficiency in Microsoft Office Suite; Salesforce and workflow automation tools highly desired.
Ideal Candidate:
Strategic thinker with a bias toward action.
Detail-oriented and execution-focused.
Confident leader and collaborator.
Adaptable and comfortable managing change.
Strong communicator, both written and verbal.
Passionate about driving operational excellence through readiness.
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes
Our Company & Purpose
CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
Empowering our people to share their experiences and ideas through open forums and individual conversations; and
Valuing each person's unique perspectives and individual contributions.
Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn.
Equal Opportunity/Affirmative Action Employer
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.
Field Operations Manager, Concrete
Operations manager job in Franklin, TN
NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide.
Responsibilities
Why NexGen?
NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish.
Why Gray?
Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage, Manufacturing, Automotive, Distribution, Mission Critical, and Commercial.
Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.
This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors.
Qualifications
Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience.
Concrete self-perform experience is required.
Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint.
Willingness to travel up to 80% of the time.
Exceptional organizational and communication skills.
Oversee all field operations nationwide, ensuring projects are executed per the devised plans.
Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains.
Develop comprehensive project plans and ensure meticulous execution by the field team.
Source, direct, and align manpower resources to meet project execution goals.
Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle.
Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases.
Validate project status and provide recommendations to ensure execution goals are met.
Visa Sponsorship: This role is not eligible for visa sponsorship.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear.
Supervisory Responsibilities
This position has supervisory responsibilities over field and general superintendents.
EEO Disclaimer
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Auto-ApplyRegional Operations Manager
Operations manager job in Murfreesboro, TN
Job Type:
Regular
2020 Companies is now interviewing for a remote Regional Operations Manager representing our client, Samsung Electronics America.
You must reside in the Murfreesboro, Tennessee, "Boro" zip code and have a valid driver's license for this role. You must have experience in both front and back of house tech repair.
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations.
Critically, the role will help to define, create and implement short, mid, and long-term support plans to ensure both the end user customers' needs and Samsung needs are fulfilled.
The ROM role is pivotal in ensuring execution aligns Samsung's brand vision is brought to life at assigned locations and you will be tasked with making decisions on behalf of the brand to ensure market success.
The ROM is cross-functional, engaging multiple client, retailer, and support groups. ROMs will consolidate, analyze, and interpret data from call/request drivers and KPI results, and ultimately present findings to the Client Operations team.
What's in it for you?
Receive a competitive annual salary of $70,000
Work remote
Health/Dental/Vision benefits
401K Program with matching
Paid Time Off
Paid Holidays
Scholarship opportunities for employees and direct family members
Employee Assistance Program
Leadership Development Program
Employees' special pricing for multiple clients
Job Description:
Responsibilities include;
Investigating escalations, establishing, and maintaining relationship with service locations to enhance overall operations of the program
Monitoring support queues to shift support, when necessary
Supporting any cross-functional support lines of business such as Field Team (TOMs, ROMs, and FSS team) to provide additional ticket and technical support to the client's authorized services
Planning in adherence to clients' global requirements and any changes as needed including but not limited to global process and standard policies
Required skill sets to be successful in the role include;
Account management
Network management
Leadership skills
Industry knowledge is critical
Must have a comprehensive working knowledge of all partner's service operations - front-of-house and back-of-house of stores
A week in the life would include;
Identify Work Instruction and SOP improvements for the Team where needed and work closely with the clients' internal operations team to create and update those living documents.
Identify support gaps and formulate processes/plans to address those gaps
Work in partnership with the client's internal operations, training and engineering teams to support service repair partners
Analyze KPI performance to determine trends, corrective action opportunities and identify under-performing agents
Provide monthly program updates to client's internal operations team including support volume, service level achievement, overall trends and support improvement plan
Review and optimize ticketing system (Zendesk and/or other) regularly for improved support to partners
Identify process and operational strengths and opportunities, and action item follow up to ensure each partner operates within client's authorized repair guidelines
Engage in professional feedback to internal leadership and Field Team with development plans and corrective actions at a technician, store, and regional level
Ensure service partners are fully supported in all technical, procedural, and communication areas of the business. Conducts at least two quarterly on-site visits to review processes and ensure operational excellence and ROM process alignment
Responsible for on-boarding new FSAs, including aligning with Training and any applicable Retail Field Support members
Compile, edit, and gather accurate data and information to develop technical and operational reports, assuring they are legible and delivered on time. Must have the ability to speak and summarize on a high level
Use targeted reporting tools and processes to prioritize actions and address gaps accordingly
Provide additional cross-functional field support to client's authorized network
Main duties include contacting, visiting and assessing locations when needed
Ability to lift, move, or adjust general office equipment, boxes, supplies, materials, or products weighing up to 25 pounds using proper materials handling procedures
Other duties, as assigned
Qualifications
2+ years' lead / supervisor / management experience required
Experience in coaching and giving timely and relevant feedback to peers or direct reports
Proven exceptional skills in Microsoft Office Suite including: PowerPoint, Outlook, Word, and Excel (Vlookups, Hlookups, Indexes, Charts, Graphs, Countifs, Sumifs, etc.)
Ability to express complex processes or concepts in terms that are easy to understand
Ability to read and understand requirement documents and engineering specifications
Ability to quickly learn technical information and apply it in a fast-paced environment
Team oriented, but able to work independently and manage multiple tasks
Strong problem solving and organizational skills
Excellent verbal and written communication skills
Ability to think critically and creatively
Ability to meet tight deadlines for timely release of materials
Must be tech-savvy and enjoy working with interactive technology gadgets
Self-directed, self-motivated and results-oriented
Ability to travel up to 80% of the time
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyBusiness Manager
Operations manager job in Franklin, TN
Full-time Description
Serving under the general supervision of the Chief Operating Officer, this position is responsible for professional accounting and financial management activities. The duties of this position include:
Manage the bookkeeping function including maintenance of the general ledger, accounts payable, accounts receivable, payroll, fixed asset management, fleet management and account reconciliations. Maintain complete and accurate records for all financial activity.
Prepare and review monthly financial statements and adjacent reporting for Chief Operating Officer, in accordance with GAAP, including variance reporting, analysis and forecasting.
Ensure compliance with policies and procedures. Ensure statutory requirements are met.
Complete month-end and year-end closings in a timely and accurate manner, including accrual, prepaid, asset and depreciation entries.
Serve as the agency's purchasing agent, placing bimonthly orders as requested.
Serve as primary point of contact for the annual financial audit; liaise with the Board's Audit Committee and external auditors as necessary.
Provide support for program and quality audits.
Manage cash flow and prepare monthly cash flow forecasts.
Ensure all personnel and financial records are stored securely electronically in compliance with state and federal standards.
Support the acquisition of capital assets and ensure that assets are properly recorded, amortized, and disposed of.
Own vendor relationships and serve as point of contact for Program and House Managers for utilities and other residential concerns.
Accounts Receivable
Prepare and send monthly invoices. Respond to inquiries.
Report open accounts receivable to Chief Operating Officer monthly.
Collaborate with billing and program staff in support of service billing processes.
Submit remote bank deposits weekly or as needed.
Submit lost revenue claims in a timely manner, as needed.
Accounts Payable
Ensure payables are submitted in a timely and accurate manner.
Maintain record of passthrough expenses to be invoiced monthly.
Maintain record of vehicle-related expenses.
Report outstanding checks to Chief Operating Officer monthly.
Prepare checks for signature as needed.
Payroll
Oversee payroll functions to ensure employees are paid in a timely and accurate manner.
Submit biweekly payroll, review and analyze payroll reports, report findings to Chief Operating Officer.
Manage integration between payroll and accounting platforms. Troubleshoot issues, as needed.
Ensure annual W-2s and 1099s are issued timely and accurately.
Budget preparation
Support Chief Operating Officer in budget and forecast preparation; enter budget into accounting system.
Prepare monthly reconciliation reports for Chief Operating Officer with analysis and forecasting.
Provide requested information to Program Managers in support of funding applications.
Operations support
Collaborate with Human Resources Manager on the payroll process.
Assist Human Resources Manager with legislative compliance including employment standards, occupation health and safety, human rights, etc.
Manage Vehicle Maintenance plan and implementation
Requirements
Qualifications
Education
Bachelor's degree in Accounting, Finance, Business Management/Administration, or related field
Knowledge, skills and abilities
Demonstrated expertise and experience implementing and maintaining accounting and compliance standards.
Demonstrated experience with detailed recordkeeping, including reconciliations.
Demonstrated ability to review and analyze financial information and report findings.
Excellent keyboarding skills. 10-key a plus.
Experience and ease with paperless recordkeeping.
Demonstrated ability to work with accuracy, timeliness and discretion.
Strong organization, prioritization and time management skills.
Ability to collaborate and communicate effectively with stakeholders of all levels.
Ability to work independently and maintain confidentiality.
Knowledge of federal and state legislation affecting charities.
Must possess and maintain a valid Tennessee driver's license.
Expertise in the use of electronic platforms:
QuickBooks Online
Paylocity
Banking
Payment methods including, ACH, wire transfers, consumer cards and checks
Payment platforms including PayPal and Stripe
Microsoft applications, especially Excel and Teams
Therap
Experience
3 to 5 years of progressive financial responsibility
Experience in nonprofit finance preferred
Experience with Tennessee Department of Disability and Aging and/or TennCare preferred
* This position requires sitting at a desk for long periods of time, reviewing electronic and paper documents, accurate computations and the ability to move and lift 25 pounds