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Operations manager jobs in Genesee, MI

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  • Director of Operations

    365 Retail Markets 4.0company rating

    Operations manager job in Troy, MI

    365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers. 365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization. As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ. The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration. Responsibilities Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery. Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control. Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost. Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment. Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs. Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency. Collaborate cross-functionally to align material planning and purchasing strategies. Provide hands-on leadership support to meet daily, weekly, and monthly production goals. Mentor and develop a high-performing team to promote accountability and growth. Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization. Share best practices across sites to promote operational excellence and scalability. Requirements 7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings. Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management. Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units. Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams. Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs. Proven ability to deliver measurable improvements in cost, quality, and delivery performance. Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics. Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments. Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows. Experience with end-to-end distribution, logistics, and fulfillment processes. Exposure to B2B, software, or point-of-sale technologies preferred.
    $106k-179k yearly est. 6d ago
  • Field Care Manager

    Hiretalent-Staffing & Recruiting Firm

    Operations manager job in Macomb, MI

    Become part of our client's compassionate community and help put health first. As a Field Care Manager - Behavioral Health, you'll be the steady hand and the guiding voice for members navigating behavioral health challenges. You'll assess needs, craft care plans with care, and connect individuals to the resources that genuinely move the needle. This role is remote with 15-20% local travel to visit members in Wayne and Macomb Counties, Michigan. What You'll Do Manage a caseload and conduct behavioral health assessments in members' homes, community spaces, or by phone. Develop and coordinate individualized care plans that address the full picture: physical, social, and behavioral. Partner with interdisciplinary care teams (ICT), physicians, and caregivers to ensure members receive consistent, appropriate support. Help members break down barriers to care-whether that's housing, transportation, benefits access, or simply knowing where to start. Serve as the member's anchor: the main point of contact and advocate for steady, sustainable health outcomes. What You Bring Candidates must hold one of the following active licenses in the state of Michigan: Licensed Registered Nurse (RN) Licensed Nurse Practitioner (NP) Licensed Physician Assistant (PA) Licensed Bachelor's Prepared Social Worker (LBSW) Limited License Bachelor's Prepared Social Worker (LLBSW) Licensed Master's Prepared Social Worker (LMSW) Limited License Master's Prepared Social Worker (LLMSW) Clinical Nurse Specialist (CNS) Plus: 2+ years of clinical behavioral health experience. Experience working with adult populations, care coordination, and community health resources. Strong communication, documentation, organizational, and computer skills (MS Office proficiency required). Ability to travel locally (15-20%) throughout Wayne or Macomb County. A private home workspace with secure internet access - quiet, steady, reliable. Preferred Master's level Social Work license (LMSW/LCSW). Experience in managed care, Medicaid Long-Term Care, or in-home care coordination. Language skills in Spanish, Arabic, or Chaldean Neo-Aramaic. Familiarity or certification in Motivational Interviewing.
    $52k-91k yearly est. 2d ago
  • General Manager

    Somerset Collection

    Operations manager job in Troy, MI

    Reports to Corporate Director of Operations THE FORBES COMPANY The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal. SOMERSET COLLECTION This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as HermeΜ€s, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT GENERAL MANAGER OVERVIEW The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to: Leads the management team in partnership with the Marketing Director. Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning. Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources. Strong understanding of luxury retailers' brand and image and the ability to support their growth and success. Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership. LEADERSHIP The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a β€œyes” before β€œno” mindset each and every day . This includes: Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is β€œshow ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development. Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants. Experience with regulatory agencies including: Federal, State and local statutes & ordinances. MARKETING Supports the marketing team with resources in the following areas: o Merchant relations o Special events / sponsorship & merchant activations o General strategies. Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives. Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level. COMMUNITY RELATIONS Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community. Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center. Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations. SKILLS & QUALIFICATIONS Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute 5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen. Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture. Commitment to maintaining the highest standards of guest, merchant and staff relations. A critical thinker with demonstrated problem solving skills. Excellent oral and written communication skills. BENEFITS We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays. EOE Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape. OPERATIONS Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is β€œshow ready” daily. Demonstrate proficiency in the following areas: o Safety and security o Repairs and maintenance o Mechanical, Electrical, Plumbing o Information Technology o Construction, permitting, inspections, architecture o Landscaping o Janitorial o Risk and crisis management ADMINISTRATION/FINANCIAL Works closely with home office staff, including: accounting, development/construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year
    $43k-81k yearly est. 5d ago
  • Unit Manager (UM) (Hiring Immediately)

    Notting Hill of West Bloomfield

    Operations manager job in West Bloomfield, MI

    Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay Life Insurance 401K with matching funds Health insurance AFLAC Employee discounts You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. Reviews and implements all nursing procedures and systems. Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff. Uses a systematic approach in the nursing process to provide individualized nursing care. Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. Evaluates guests responses to nursing interventions. Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications Current state Registered Nurse (RN) license required Current CPR certification and additional certification in a nursing specialty desired Management or supervisor experience in long-term care or geriatric nursing preferred About Ciena Healthcare Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you! IND123
    $51k-82k yearly est. 4d ago
  • Program Manager - eCommerce & Merchandise Operations

    Bda 4.0company rating

    Operations manager job in Troy, MI

    Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for. LOCATION REQUIREMENT This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA, Austin or Dallas, TX, Troy, MI, Indianapolis, IN or Woodinville, WA. To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role. POSITION OVERVIEW This is not a technical or IT-focused role. Experience in promotional merchandise, retail, or eCommerce programs is strongly preferred. Position Overview: The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management. Key Responsibilities: Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution. Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS). Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met. SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning. Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics. Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently. Qualifications: Bachelor's degree in Business, Marketing, or related field. 3-5 years of experience in program management or a related role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Experience with Smartsheet or similar project management tools. Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities. We are pleased to share the base salary range for this position is $70,000 to $80,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. #LI-LG1 #LI-Onsite BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. Connect With Us! Not ready to apply? Connect with us for general consideration. For more information: ************** For information about BDA's privacy policy for job applicants click here. Must be 18 years or older to apply.
    $70k-80k yearly Auto-Apply 28d ago
  • Vice President of Operations

    Gardner-White Furniture 3.7company rating

    Operations manager job in Auburn Hills, MI

    The Vice President of Operations is a key member of the senior leadership team and serves as the second-in-command to the EVP of Operations. This role is responsible for leading and optimizing end-to-end warehouse and delivery operations, driving operational excellence across the organization, and embedding Lean principles into the culture. The VP will partner closely with the Supply Chain team to ensure efficiency, scalability, and continuous improvement throughout all operational areas. Job Responsibilities: Leadership & Strategy Serve as the strategic and operational right hand to the EVP of Operations, driving alignment between company goals and operational execution. Lead and supervise all functions within the Operations department, including Warehouse Operations, Delivery Operations, and Process Optimization. Develop, communicate, and execute operational strategies that support scalability, profitability, and customer satisfaction. Act as a visible leader across warehouse, delivery, and customer experience teams, fostering accountability, consistency, and a culture of operational discipline. Build a leadership pipeline by coaching and developing high-performing managers and supervisors across all operational functions. Oversee the implementation of company Standard Operating Procedures (SOPs) throughout the entire operations lifecycle, ensuring compliance, consistency, and excellence in execution. Furniture-Specific Operational Excellence Ensure the safe, efficient, and accurate handling of high-value, large-scale furniture products across warehouse and delivery operations. Oversee storage optimization, packaging integrity, staging, and loading processes to minimize product damage and maximize throughput. Lead initiatives to improve white-glove delivery execution and in-home service standards, ensuring the brand's reputation for quality and care is consistently upheld. Partner with merchandising, sales, and customer service to ensure flawless coordination of order fulfillment, returns, and customer satisfaction. Continuously refine space planning and inventory flow strategies to meet the unique needs of bulky product logistics and seasonal furniture demand. Operations Management Monitor and drive performance across warehouse and delivery operations through KPIs, dashboards, and on-site leadership. Implement Lean and Six Sigma principles to eliminate waste, increase throughput, and improve service levels. Collaborate cross-functionally with IT, HR, Finance, and Supply Chain to align systems, resources, and people processes with operational needs. Manage labor utilization, fleet performance, and operational costs to achieve budgetary and service goals. Ensure compliance with safety standards, DOT regulations, and company policies. Collaboration with Supply Chain Partner with Supply Chain leadership to develop procurement, inventory, and logistics strategies that optimize cost, service, and quality. Support vendor and carrier relationship development to ensure timely, damage-free delivery and consistent performance. Collaborate on demand planning, warehouse replenishment, and inventory forecasting to support business growth and promotional cycles. Utilize analytics and technology to enhance transparency, predictive planning, and operational decision-making. Continuous Improvement & Lean Implementation Champion continuous improvement and Lean transformation across all operational areas. Implement structured problem-solving, root cause analysis, and visual management practices. Train and mentor operational leaders and associates in Lean principles, instilling a mindset of ongoing improvement and operational rigor. Drive initiatives that enhance safety, product quality, customer experience, and overall operational efficiency. Supervisory Responsibilities: Directly oversees the full Operations Department, including Warehouse Operations, Delivery Operations, and Process Optimization. Provides leadership to managers, supervisors, and support teams to ensure execution of company SOPs and attainment of departmental goals. Establishes clear accountability, performance metrics, and succession planning for all direct and indirect reports. Work Environment: This job operates in the corporate setting as well as the retail store and warehouse settings. Requirements Qualifications needed to perform this position: Bachelor's degree in Business, Supply Chain Management, or related field; MBA preferred. 10+ years of progressive experience in operations, with at least 5 years in a leadership role within a furniture, retail, or logistics environment. SAP experience preferred Proven success leading multi-site warehouse and delivery operations in a high-growth or fast-paced setting. Strong background in Lean, Six Sigma, or continuous improvement methodologies. Exceptional communication, leadership, and organizational skills. High sense of urgency, hands-on leadership style, and ability to thrive in a dynamic environment. Key Competencies Strategic leader with a hands-on, operational mindset. Strong process orientation with a track record of improving efficiency and effectiveness. Data-driven decision-maker with the ability to balance cost, service, and quality. Change agent with the ability to introduce Lean and drive cultural transformation. Collaborative partner with excellent problem-solving and execution skills. Travel: This role will require travel as needed. Physical Requirements: Occasional standing and walking; Ability to lift-up to 100 pounds. Frequent talking and hearing; Usage of hands and fingers. Position Type/Expected Hours of Work: This is a full-time position typically scheduled Monday through Friday, with occasional evening and weekend availability as required by business demands.
    $120k-155k yearly est. 60d+ ago
  • Vice President of Operations

    Biovire

    Operations manager job in Brighton, MI

    General Description The Vice President of Operations will provide complete management and oversight for all the functional departments within Operations in support of Biovire's business and operational goals and objectives. This executive leadership position requires a self-directed, dynamic, inspirational leader with an unyielding passion for advancing operations and customer service. The VP of Operations must possess unwavering collaboration and consensus building skills. The ideal candidate will have strong operational, quality, leadership, and communication skills. This individual will have built a solid reputation through their commitment, in word and action, and will be a hands-on leader willing to roll up their sleeves to ensure the highest quality work output. DUTIES AND RESPONSIBILITIES VP of Operations Job Responsibilities: Β· Provide direct oversight and management of operations and personnel involved in manufacturing, process development, supply chain, and engineering departments and other functional groups as assigned. Β· Provide operational expertise and strategic insights to develop product life-cycle strategy and evaluation of new programs to be prioritized or advanced to support Biovire's development pipeline. Β· Develop timelines in collaboration with Business Development and budget forecasts and be accountable for tracking and delivering accordingly. Β· Meet all quality and production targets, ensuring error-free manufacturing, and attain customer On Time Delivery commitments. Β· Provide oversight of Biovire material vendors to assure continuity of supply, material quality, and supply agreements. Β· Set and drive the agenda for the Operations departments with key opinion leaders and all other stakeholders to meet Bryllan's business goals and objectives. Β· Lead initiatives to build both department and Biovire infrastructure to meet the needs of the business. Β· Plan headcount and hiring needs to meet program workload demands. Β· Provide mentorship and development opportunities to others within Operations departments. Β· Ensure all activities are performed to cGMP and ISO standards. Β· The VP of Operations determines or is assigned the duties and job responsibilities that are required by the senior management team to meet the needs of their workforce management. Β· Adhere to all Biovire policies including but not limited to Quality, Human Resources, Health and Safety, that will ensure robust operations and a consistent management approach to employees. Β· Other duties as required Behavioral Expectations: 1. Strong work ethic and ability to accomplish tasks with little or without supervision. 2. Demonstrate leadership both by words and leading by example to foster Biovire One Team culture. 3. Ability to juggle multiple projects in a fast-paced work environment. 4. Excellent interpersonal skills with the ability to communicate effectively. 5. Basic computer skills (proficient in Microsoft Office applications). 6. Strong organizational skills. 7. Excellent English communication skills, both written and verbal. 8. Friendly and personable demeanor. 9. Must possess honesty and integrity, commitment to the highest legal and ethical standards and treat every person with courtesy and respect. WORK EXPERIENCE AND EDUCATION REQUIREMENTS This is a senior and high-profile, challenging role within the company; therefore, the expectations and credentials of the candidate are demanding. The educational requirements represent the minimum for this position: Β· Bachelor's degree in business or science field Β· MBA, MAC, or equivalent graduate degree preferred Β· Proven track record as a team leader with an understanding of management practices Β· Demonstrated project and budget management skills Β· Analytical problem-solving skills with impeccable attention to detail Β· Ability to set overall strategy and drive process improvement Β· Excellent oral and written communication skills Β· Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment Β· 15+ years supervisory experience in manufacturing, development, or quality operations, or related field Β· Multi-team management experience Β· Previous experience in a start-up or small, but rapidly growing company Employment at Bryllan (Biovire) is contingent upon a successful Background check.
    $131k-222k yearly est. 60d+ ago
  • Director, Aseptic Operations - Sterile Fill

    Endo International 4.7company rating

    Operations manager job in Rochester, MI

    **Why Us?** We want the best and brightest people to help us achieve our mission to develop and deliver life-enhancing products through focused execution. Our nearly 3,000 global team members understand the important role we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward. Our shared values of Integrity & Quality, Innovation, Drive, Collaboration and Empathy guide our team and enable us to deliver upon our vision of helping everyone we serve live their best life. ** Summary** The Director of Operations at the Rochester MI facility leads the establishment, implementation, maintenance and execution of: cleaning, sanitization, and/or sterilization of production equipment and facilities; raw material sampling, dispensing and product formulation; aseptic/sterile primary packaging of liquid, suspension, or lyophilized product in plastic bottles, vials or syringes; inspection, secondary labeling and packaging of the finished product. Work requires excellent teamwork, ability to communicate clearly, and cooperate with other staff members to achieve overall organizational objectives and sustain site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The individual must have the ability to coordinate work between functions to ensure alignment with overall site Vision, Mission and Execution Strategy. **Job Description** Scope of Authority _- span of control_ _(work unit, site, department, division, etc.), monetary value of budget/spend authority_ _( capital, operating, etc.), P&L responsibility, etc._ + Span of Control: oversight of five (5) budgetary departments representing seven (7) operational working units: 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration + Operating Budget ~$15M; Spend/signing authority at $25K Key Accountabilities _- key outcomes/deliverables, the major responsibilities, and % of time_ Accountability Responsibilities % of Time Operations + Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging. + Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts. + Maintains proper staffing and training levels to meet requirements. + Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecard. + Sets priorities to meet internal cycle times and delivery schedules. + Assure adequate maintenance of department machinery and supplies. + Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives. + Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations 20% Compliance + Develops and maintains a safe manufacturing environment in accordance with plant/corporate policies and with local, state and federal environmental, health and safety regulations. Participates in safety meetings, investigates accidents, expects proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions. + Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) + Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.) + Performs assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance and safety. + Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error. + Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. + Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements. 20% Supervisory Responsibilities + Interviews, hires, and ensures training of employees; plans, assigns, and directs work; appraises performance; rewards and redirects employee's activities; addresses complaints and resolves problems. + Develops and trains managers & supervisors for more effective performance in current assignments as well as future leadership roles to meet on-going personnel development and succession planning objectives for continued business continuity. + Secures effective training programs or resources thru partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands. + Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy; recommends disciplinary actions. + Number of exempt employees - direct: 6-8; indirect: 15-25 + Number of Hourly employees - indirect: 100-150 20% Leadership + Establishes expectations, drives accountability & influences effective team building and team work. + Creates an atmosphere of team effort, open communication and inspirational shop floor management. + Interacts productively with peers across all site work streams. + Leads operations managers, supervisors, and hourly staff. + Develops cooperative relationships with contractual bargaining agreement leadership team and colleagues + Meets site objectives in compliance, quality, transformation, employee learning & development, and financial areas. + Supports capital planning initiatives to ensure site remains compliant with local, state and federal requirements. + Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. + Manages special projects as requested/assigned by Executive Team. 40% Total 100% Qualifications Education & Experience _Minimal acceptable level of education, work experience and certifications required for the job_ + Direct parenteral manufacturing/quality experience preferred. + Bachelors/Master's degree from an accredited college or university with a major in Science, Packaging Engineering or Business + Six-ten years of progressively responsible work-related experience designing, customizing, managing and evaluating manufacturing operations inclusive of programs to support ongoing personnel development. + Minimum of 10 years supervisory/leadership experience with specific involvement with Operations, Quality and/or Compliance Management. Emphasis on team building, problem solving and employee development inclusive of succession planning. + High level of proficiency in adult education and training, and group presentation + Must be familiar with different approaches to staff and management development using various delivery systems + Skilled in relational databases and ability to use computerized software to support management reporting including word processing, spreadsheets, charts/graphs and presentations Knowledge _Proficiency in a body of information required for the job_ _e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc._ + Microsoft Office Suite, Quality Management Systems(QMS: Trackwise, LMS, LIMS), Enterprise Resource Planning (ERP) Systems, Calibration Maintenance Management Systems (CMMS) + CFR 210, 211, 610, Part 11, and Parenteral Manufacturing Guidance (FDA/EU Annexes) Skills & Abilities _Often referred to as "competencies", leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing_ _etc._ + **Managing People** - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. + **Leadership** - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. + **Interpersonal Skills** - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. + **Oral Communication** - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. + **Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. + **Teamwork** - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. + **Strategic Thinking** - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Excellent communication skills, including the ability to speak clearly and persuasively in all situations, listen and gain clarification, respond well to questions and write clearly and informatively + **Ethics** - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. + **Organizational Support** - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. + **Motivation** - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. + **Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. + **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. + **Adaptability** - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. + **Dependability** - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. + **Initiative** - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. + **Skilled and Determined** **-** Committed to removal of the eight non-value-adding wastes: **Overproduction:** Producing product or operating processes where orders do not exist; **Waiting:** Workers standing around and waiting for the next process step or a process to commence; **Unnecessary transport:** Carrying Work In Process (WIP) long distances and/or in a "back and forth" repeated manner; **Overprocessing:** Taking unneeded steps to process the product; **Excess inventory:** Excess Raw Material, WIP, or Finished Product leading to exaggerated cycle times, obsolescence and storage costs; **Unnecessary movement:** Any wasted motion of workforce to produce product or operate a process; **Defects:** Production of defective and/or non-usable products; **Unused employee creativity:** Loosing time, ideas, skills and improvements by not engaging and/or listening to our employees. _Passion for Right First Time (RFT) Processing_ Physical Requirements _Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc._ + Stand, walk, sit, lift, talk and hear in office, laboratory and manufacturing work areas + Frequent walkthroughs of shop floor operations **_Disclaimer:_** _The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required._ **EEO Statement:** We firmly believe in the principles of equal employment opportunity and strive to create an atmosphere where all employees, regardless of their race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability (including pregnancy), age, or military or veteran status, feel valued, respected, and empowered. Our commitment to EEO extends to every aspect of employment, including recruitment, hiring, training, promotions, compensation, benefits, transfers, terminations, and all other employment practices. We are dedicated to ensuring that all employment decisions are based on qualifications, skills, and merit. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $88k-176k yearly est. 60d+ ago
  • District Manager - Detroit

    The Gap 4.4company rating

    Operations manager job in Novi, MI

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports. What You'll Do * Attract, hire, develop and retain the best team to meet both short and long-term business goals. * Monitor performance and consistently followup to ensure results are delivered. * Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. * Foster and maintain an inclusive and collaborative work environment. * Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality * Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. * Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. * Identify and solve problems with sustainable solutions * Maintain a keen awareness of the external market and competition * Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are * Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities * Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores * Demonstrated ability to build diverse, high performing teams with an inclusive environment * Demonstrated ability to deliver an exceptional customer experience via all channels * Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. * Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. * College degree preferred. * 3+ year's multi-unit, high volume, complex business leadership preferred. * Flexible to work days, nights, weekends and holidays to meet the needs of the business. * Ability to travel overnight and/or between stores as required. * Ability to lift and carry 30lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $102k-176k yearly est. 14d ago
  • Director of Operations

    Northstone, Inc.

    Operations manager job in Midland, MI

    Job DescriptionDirector of Operations As a key member of the leadership team, the Director of Manufacturing Operations is responsible for supporting and driving operational excellence. By managing and overseeing all day-to-day aspects of manufacturing operations, including production planning, quality control, supply chain management and facilities, this role will ensure products are manufactured to the highest quality standards, delivered on time, and that manufacturing processes are efficient, cost-effective, and scalable to support the company's continued growth. The Director of Manufacturing Operations will also work closely with the management team to develop and implement strategies that will drive growth of the company and achieve the desired production outcomes. Responsibilities: Provide direction and leadership and foster a culture of continuous improvement, innovation, and teamwork across the Manufacturing, Sourcing, Quality and Facilities departments in a manner that maintains and increases morale, skills, proficiencies, and productivity. Establish strategic direction, performance metrics, standards, and measurements for effectively managing performance of each functional department and manufacturing operations overall. Identify and respond to trends in the marketplace, anticipating and applying strategies to be ahead of the cost and quality curve. Oversee and manage the entire production process - from the procurement of raw materials to finished products - to ensure that quality standards are met, and products are delivered on time and within budget. Plan and execute a best-in-class supply chain to ensure on-time delivery of materials, appropriate levels of inventory and turns, optimal supplier quality, and minimized cost. Monitor and analyze production data to identify trends, areas for improvement, and potential bottlenecks in the production process. Accountable for developing and implementing policies and procedures that enable the organization to maintain and enhance its competitive stance and profitability of its operations. Oversee and ensure all production and quality equipment is maintained, serviced, and calibrated to the required standards. Continuously model safe working habits; actively participate in ensuring a safe, clean, and orderly work environment; advise and coach where necessary, and ensure compliance with all safety, health, and environmental regulations and standards. Support excellent customer service by aligning production processes with customer service needs. Utilize data from the ERP system and other sources to create communication and decision-making tools that drive operational performance, customer focus, and a sense of urgency. Effectively manage the operations budget by practicing solid fiscal responsibility. Support the sales & operations (S&OP) process by planning manufacturing capacity that ensures on time and efficient product delivery and cost-effective management of inventory levels. Work with the technical team on new products to ensure design for manufacture. Participate in the development and execution of business plans based on company objectives. Actively participate in hiring, training, discipline and termination of department managers and respective staff as required. Conduct timely and constructive performance evaluations focused on developing skills and proficiencies. Work with President and Human Resources to develop succession plans and implement necessary training. Project a positive image of the organization to employees, customers, industry, and community. Protect the organization's value by keeping information confidential and by complying with all quality policies, procedures, and work instructions for this position. Qualifications: BS/BA in Engineering, Business Management or related field. 10+ years previous operations, service, project management and/or business development experience with progressively more responsibility and a track record of results. Strong leadership skills and experience managing teams in a dynamic production environment. Knowledge of Lean Manufacturing, Six Sigma, and other production management methodologies. High level of proficiency in Microsoft Office Suite. Experience with MRP/ERP. International and intercultural experience and sensitivity desired. Ability to travel, both domestic and international (~10%). Highly motivated and possess vision and enthusiasm. Strong mechanical acumen with the ability to keep it simple. Experience collaborating as part of a leadership team, with an acute understanding of business strategy, performance execution, and the ability to exhibit and maintain company Core Values. Superior managerial, leadership and diplomacy skills; willing to consider other points of view. Communicate in an open and honest way that quickly builds trust and respect. Excellent written and verbal communication and interpersonal skills. Ability to manage multiple assignments, set priorities, and drive to exceed targets. Strong analytical, critical thinking, decision making and problem solving skills. Excellent organization skills with attention to detail. Self-motivated, self-starter with high energy and capable of personal goal setting, time management and remaining flexible to changing work priorities. Demonstrated ability to make critical decisions while following company practices with the ability to make timely decisions and exhibit sound and accurate judgment.
    $78k-135k yearly est. 28d ago
  • Director of Operations

    Crisp Recruit

    Operations manager job in Troy, MI

    Are you the kind of leader who thrives on bringing structure to chaos, turning ambitious goals into measurable results, and holding teams accountable without losing sight of culture? Do you excel at implementing systems, streamlining operations, and ensuring KPIs aren't just numbers on a dashboard but commitments that drive performance? Can you balance the urgency of daily operational needs with the strategic vision required to build a scalable, future-ready firm? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email **************** only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** Disability Law Group is dedicated to guiding individuals and families through some of life's most challenging moments. From Social Security Disability benefits to Veterans' claims, we advocate for people who need strong, compassionate representation. Our team is based in Troy, Michigan, and we're known for combining deep legal expertise with a client-first culture that values empathy, precision, and results. We've grown steadily by staying committed to both our mission and our people. At Disability Law Group, success is measured not only in cases won but in lives changed. This is where advocacy meets accountability, and where every member of our team plays a role in creating impact. This role is ideal for a data-driven, proactive leader who can establish systems, enforce accountability, and free up attorneys to focus on client advocacy. The DOO will own operational execution, manage firmwide KPIs, oversee system migrations (including Prevail to Filevine), and ensure the firm operates with both efficiency and humanity. What you'll do: Accountability & KPI Management: Build and maintain firmwide KPI dashboards by department and individual. Hold attorneys and staff accountable to metrics and performance expectations. Address underperformance immediately and transparently. Systems & Process Optimization: Audit and optimize current workflows; develop SOPs with accountability loops. Lead the firm's transition from Prevail to Filevine, including vendor selection, rollout, and training. Partner with finance and IT to ensure seamless adoption of tech and reporting tools. Operations & Strategic Oversight: Serve as the firm's β€œgo-to” operator, managing daily functions and removing bottlenecks. Drive continuous improvement initiatives and monitor industry/legal tech trends. Ensure compliance with all regulatory and ethical standards. Financial & Vendor Management Collaborate with finance on budgets, forecasting, and cost control. Provide financial analysis to partners with recommendations for savings and growth. Manage vendor relationships and negotiate contracts for maximum value. Leadership & Change Management Build buy-in across the team during system rollouts and firmwide changes. Conduct performance reviews, mentorship, and training to strengthen leadership pipelines. Balance strong accountability with a supportive, inclusive culture. Client Experience & Escalation Partner with client-facing teams to resolve escalations effectively. Oversee client feedback loops, escalation workflows, and service standards. What we're looking for: Proven operator: 5-7+ years in operations, ideally within a law firm or other compliance-driven professional services. KPI-driven thinker: Fluent in numbers, dashboards, and data-based decision-making. Systems leader: Experienced with process design, tech implementation, and change management. Strong communicator: Builds credibility quickly with attorneys, staff, and external partners. Approachable but firm: Balances accountability with culture. Tech savvy: Familiar with Filevine, Salesforce, or other case/CRM platforms. Why you should work here: Empowering culture: Work in an environment that values accountability, growth, and collaboration. Impactful work: Your role directly enables attorneys to advocate more effectively for clients. Comprehensive benefits: Competitive salary, insurance options, and support for professional development. At Disability Law Group, you'll do more than manage operations. You'll shape the systems that allow us to deliver justice and care to clients who need it most. This is your chance to step into a role where accountability, leadership, and impact meet.
    $78k-136k yearly est. Auto-Apply 44d ago
  • District Manager

    Subway-23626-0

    Operations manager job in Laingsburg, MI

    Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations. Key Responsibilities: β€’ Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies. β€’ Develop and implement strategies to drive sales growth and meet revenue targets. β€’ Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement. β€’ Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed. β€’ Ensure compliance with food safety, cleanliness, and health regulations at all locations. β€’ Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner. β€’ Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals. Qualifications: β€’ Bachelor's degree in Business Administration, Hospitality Management, or related field preferred. β€’ Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry. β€’ Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment. β€’ Strong leadership skills with the ability to inspire, motivate, and develop teams. β€’ Excellent communication, interpersonal, and problem-solving skills. β€’ Ability to prioritize and manage multiple tasks effectively. β€’ Flexibility to travel within the designated district as needed. Benefits: β€’ Competitive salary commensurate with experience β€’ Performance-based bonuses β€’ Opportunities for career advancement and professional development Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
    $85k-142k yearly est. 24d ago
  • Regional Manager

    Ubreakifix 3.6company rating

    Operations manager job in Royal Oak, MI

    Job Description Step into a leadership role with UBREAKIFIX as a Regional Manager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start. We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things. Compensation: $60,000 - $63,000 yearly Responsibilities: Territory Management Analyze sales data to identify top opportunities. Build strong field relationships and align strategies with client business plans. Use store and district insights to drive sales actions. Manage an activity calendar to maximize results. Provide regular touchpoints and training to high-volume locations. Meet all growth goals set by Sales Leadership Collaboration Influence Share trends, growth opportunities, and best practices with internal partners. Support the development and execution of client sales strategies. Recommend action plans based on ongoing needs assessments. Integrate and update protection plan training within client programs. Client Education Training Partner with senior client leaders to recommend improvement strategies. Facilitate client-specific training to boost protection plan sales. Coordinate training logistics and secure store leadership support. Deliver executive summaries at client meetings. Clearly communicate protection plan features and benefits. Qualifications: Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction. Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery. Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation. Strong analytical skills to monitor performance metrics and identify opportunities for improvement. Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals. Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation. Experience in supporting team members' professional development, creating a positive and inclusive work environment. About Company Why Join UBreakiFix? At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business. Competitive Pay Benefits: Comprehensive health, vision, dental coverage, and paid time off. Growth: Professional development opportunities and a culture that supports career advancement.
    $60k-63k yearly 30d ago
  • Director of Operations

    Scout HR Services

    Operations manager job in Birmingham, MI

    Job Description About the Company Our client is a rapidly growing, well-funded startup in the commercial insurance space, partnered with one of the largest aid agencies in the country. The company offers access to hundreds of carriers, ensuring the best pricing for clients. This is a unique opportunity to join early and help build something big, with equity and options available for the right candidate. About the Role The Director of Operations will wear many hats-leading a small team, managing accounts, overseeing operational processes, and driving sales. The ideal candidate is not only experienced but also adaptable and growth oriented. You thrive in dynamic environments, are energized by building from the ground up, and possess the confidence to engage with CEOs while motivating a small, agile team. Responsibilities Lead and manage a small, diverse team in a fast-paced, startup environment. Oversee sales strategies and actively participate in business development, including cold calling. Develop and implement operational SOPs from scratch. Manage recruiting efforts and streamline customer service and sales flows. Collaborate with general partners and external stakeholders. Cultivate relationships with CEOs and key decision-makers, demonstrating confidence and credibility. Balance strategic planning with hands-on execution, stepping in wherever needed. Qualifications Experience: 5-7 years in the insurance industry (Commercial P&C preferred; Residential or Benefits also considered). Startup Agility: Proven ability to thrive in dynamic, ambiguous environments where processes are built, not inherited. Leadership: Hands-on leader with a track record of motivating and scaling small teams. Sales Skills: Comfortable with cold calling, lead generation, and owning the sales cycle. Growth Mindset: Driven by the opportunity to shape a company's future and grow alongside it. Cultural Fit: Confident communicator who can engage at the executive level while fostering a collaborative team culture. Work Schedule & Environment Location: In-office, 5 days a week (Downtown Birmingham, MI) Hours: 8 AM - 5 PM (flexible for personal obligations) Culture: Emphasis on work-life balance, diversity, and professional growth. A startup atmosphere where every voice matters, and every role impacts the company's direction Compensation & Benefits Salary: $80,000 - $130,000 (based on experience) Equity & Options: Available for the right candidate Benefits: Fully covered health benefits (Blue Cross), paid parking, unlimited PTO Why Join Us? Growth Opportunity: Be part of something big with substantial growth potential Equity Participation: Opportunity for ownership in a well-funded startup Remarkable Partnerships: Work closely with industry leaders, providing best-in-class carrier access Dynamic Impact: Shape operational strategies, build scalable processes, and contribute directly to company success Hiring Process Initial Interview: Virtual or in-person meeting with leadership Team Interview: Meet the broader leadership team and potential peers Offer Stage: Competitive offer extended to the top candidate Start Date As soon as possible-apply today to become a foundational part of this exciting journey!
    $80k-130k yearly 20d ago
  • District Manager

    Pita Way

    Operations manager job in East Lansing, MI

    We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG. Focus of this position will include but not be limited to the following: Build and develop top performers Responsible for all KPI's within your assigned district Overseeing operations of multiple locations Manage/Assess P and L's Oversee distribution Hiring and training
    $85k-142k yearly est. 60d+ ago
  • District Manager

    SROA Property Management, LLC

    Operations manager job in Burton, MI

    Job Description Become the newest member of our exciting team at Storage Rentals of America (SROA) as we redefine self-storage! We are currently looking to add a District Manager with a winning attitude, outstanding leadership skills, and a proven track record of success to our growing portfolio! The District Manager is responsible for the successful operation of multiple retail locations in a defined territory as well as managing and retaining a high-performing team of property managers. Duties and Responsibilities Review property budgets and P&L statements with property managers to establish objectives that help drive property and company goals. Ensure each store achieves its targeted revenue projections. Research, define, and implement operational improvements, sales, and marketing programs in support of increased revenue growth. Manage payroll, repair, and maintenance expense budgets as well as oversight of property manager incentive program. Conduct regular property audits, ensuring properties are safe and meet all company operational standards. Manage delinquent tenant process including coaching teams to reduce delinquency rates and improve customer retention. Develop the skills of store managers to ensure maximum profit potential. Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. Motivate, train, and develop all associates in each store, focusing on excellent customer service, rapport building and sales functions including cross and up-selling. Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management. Respond to customer inquiries in a timely manner and address their concerns quickly. Maintain a high level of orderliness throughout the stores by means of exemplary leadership. Qualifications Associates Degree in a related field or equivalent combination of education and experience. Previous multi-unit storage management experience. Minimum of 5 years in a supervisory position. Proven leadership experience in hiring, training, and retaining teams of hourly employees. Ability to visit multiple properties within a district. Strong financial, analytical, and time management skills. Proficient with Word and Excel and web-based systems. Proven results with the ability to drive revenue and control expenses to budget. Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers in person, in writing, and over the phone. Ability to work weekends and holidays as needed. SROA Offers: Company Car Competitive pay with bonus potential UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 660 locations across 30 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers. At Storage Rentals of America, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $85k-142k yearly est. 30d ago
  • Director of Retail Operations - Cannabis Dispensaries

    Dacut

    Operations manager job in West Bloomfield, MI

    🌿 Director of Retail Operations - Cannabis Dispensaries πŸ‘€ Reports To: CEO ✈️ Travel: Required to all store locations πŸ“§ To Apply: Either apply directly or send your resume and a brief introduction about yourself to [email protected] ⭐ About the Role We are seeking a highly experienced Director of Retail Operations to lead and scale our multi-location cannabis retail organization. This role is ideal for a proven operator with deep cannabis retail expertise, strong leadership abilities, and hands-on experience optimizing high-volume dispensaries in Michigan. You will drive retail strategy, operational excellence, compliance, customer experience, and team performance across all markets-while championing a People First culture rooted in our core values. As a key member of our leadership team, you will oversee: πŸ“ˆ retail strategy πŸ›’ sales execution πŸ“¦ inventory performance πŸ“ METRC compliance πŸ“š SOP development πŸ‘₯ training & staffing 🏬 new store openings You will shape the retail operating model and align stores with brand standards as we continue to grow. πŸ”‘ Key ResponsibilitiesπŸ‘₯ Leadership & Culture Deliver a People First vision aligned with company values and mission. Lead with integrity, accountability, and strong operational knowledge. Inspire and develop retail management teams, driving engagement and performance. 🏬 Retail Operations & Execution Oversee day-to-day operations for all dispensaries, ensuring consistency and compliance. Implement and scale retail strategies as the footprint expands. Own and maintain the retail operating model across all markets. Identify process gaps and drive improvements that elevate efficiency and customer experience. πŸ’° Sales & Customer Experience Develop and optimize sales strategies to increase conversion and profitability. Use data, insights, and staff feedback to improve customer experience. Support promotions and marketing content to enhance sell-through and move aging inventory. πŸ“¦ High-Volume Inventory Management Manage inventory for high-volume retail environments. Oversee aging product rotations, markdowns, promotions, and sell-through strategies. Ensure accurate tracking, reconciliation, and shrink management. πŸ“Š METRC & Compliance Ensure full adherence to METRC reporting and all Michigan cannabis regulations. Conduct compliance audits and maintain staff training standards. Stay up-to-date on all state laws and operational compliance changes. πŸ“ SOP Development & Training Develop and maintain SOPs for all retail functions. Lead training on sales, compliance, service, product knowledge, and operations. Mentor managers to ensure consistent execution across all stores. 🀝 Cross-Functional Collaboration Partner with marketing, HR, finance, inventory, design, and creative teams. Ensure brand standards are met in layout, merchandising, and customer experience. Support store flow improvements and planning for new stores. πŸ’» Technology, IT & Systems Oversee retail tech stack: POS, METRC tools, kiosks, scheduling systems, etc. Ensure systems support scalability and high-volume retail performance. πŸ—οΈ New Store Development Research and assess new retail site opportunities. Oversee full opening cycle: planning, staffing, training, IT, merchandising, launch. Travel to all locations to ensure execution excellence. πŸ’΅ Financial & Budget Oversight Manage store budgets, staffing, inventory, and operational costs. Analyze financial performance and identify cost-saving + revenue opportunities. πŸŽ“ Qualifications 5+ years in retail operations leadership (cannabis preferred). Deep knowledge of Michigan cannabis laws, CRA rules, and METRC. Proven multi-unit retail leadership success. Strong data-driven decision-making skills. Expertise in inventory, aging product rotation, and promotional strategies. Experience creating SOPs, training programs, and scalable systems. Outstanding leadership, communication, and organizational ability. Ability to travel frequently. 🌟 Why Join Us? πŸš€ Fast-growing, vertically integrated cannabis company 🀝 Strong executive support and operational resources πŸ› οΈ Opportunity to help shape a statewide retail platform πŸ’Ό Competitive compensation with growth potential πŸ“§ To Apply: Either apply directly or send your resume and a brief introduction about yourself to [email protected]
    $73k-117k yearly est. Auto-Apply 13d ago
  • District Manager

    Plato's Closet 3.1company rating

    Operations manager job in Utica, MI

    Join Our Team as a District Manager at Plato's Closet! Do you enjoy leading teams, having autonomy in your position, holding people accountable to KPIs, working with retail stores, merchandising, hitting metrics and sharing in the profits when you succeed? If so, you could be a great fit for our District Manager position at Plato's Closet! At Plato's, we buy and sell teen and young adult clothing. All day, customers bring in clothing to sell to us. After we purchase it, we work a lot of magic behind the scenes to sell it, and the Inventory Manager oversees that process. As the District Manager, you will oversee our 3 Plato's Closet locations. You will be primarily responsible for leading, managing, and holding the Store Managers accountable to running their stores. Most weeks, you will be working from home for 1-2 days and visiting stores for 3-4 days. You will need to be an excellent problem-solver, love analyzing and improving numbers related to store profitability, and great with ensuring the right people are in the right seats. Note: One of our stores is located in Texas, so this position will require travel to Texas. When the store is performing well, you can expect to go to Texas once every other month or once per quarter. When the store is going through staffing issues, travel to Texas could be every month. Our three locations are: Flint, MI Utica, MI San Antonio, TX Responsibilities Faithfully executes the business plan, achieving or exceeding planed P&L objectives Leads, manages, and holds the leadership team accountable for achieving agreed-upon commitments Integrates all major operating functions of the business. Ensures everyone is rowing together in the same direction. Resolves issues effectively -- seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensure the leadership team is healthy, functional, and cohesive. Ensures that everyone is truly following and adhering to the company's core processes and operating system with consistency. Demonstrates effective project management skills. Confirms all key messages are properly and consistently cascaded across the organization. Inherently ensures that everyone is in the know. Foster a team culture that embraces our 7 Core Values Embrace change, take risks, and try new ideas to help our store grow and evolve Requirements Prior retail District Manager experience required Strong organizational and multitasking skills Ability to work in a fast-paced retail environment Good with numbers Able to stand for long periods of time and safely lift 50lbs without assistance If you'd enjoy being in this type of environment, we'd love to hear from you! Work schedule 8 hour shift Weekend availability On call Day shift Night shift Other Supplemental pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Referral program Employee discount Profit sharing
    $48k-78k yearly est. 60d+ ago
  • District Manager

    Pita Way

    Operations manager job in Farmington Hills, MI

    We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG. Focus of this position will include but not be limited to the following: Build and develop top performers Responsible for all KPI's within your assigned district Overseeing operations of multiple locations Manage/Assess P and L's Oversee distribution Hiring and training
    $86k-143k yearly est. 4d ago
  • District Manager

    SROA Property Management, LLC

    Operations manager job in Southfield, MI

    Job Description Become the newest member of our exciting team at Storage Rentals of America (SROA) as we redefine self-storage! We are currently looking to add a District Manager with a winning attitude, outstanding leadership skills, and a proven track record of success to our growing portfolio! The District Manager is responsible for the successful operation of multiple retail locations in a defined territory as well as managing and retaining a high-performing team of property managers. Duties and Responsibilities Review property budgets and P&L statements with property managers to establish objectives that help drive property and company goals. Ensure each store achieves its targeted revenue projections. Research, define, and implement operational improvements, sales, and marketing programs in support of increased revenue growth. Manage payroll, repair, and maintenance expense budgets as well as oversight of property manager incentive program. Conduct regular property audits, ensuring properties are safe and meet all company operational standards. Manage delinquent tenant process including coaching teams to reduce delinquency rates and improve customer retention. Develop the skills of store managers to ensure maximum profit potential. Ensure that team members demonstrate sales-focused and customer-centric behaviors when interacting with our customers. Motivate, train, and develop all associates in each store, focusing on excellent customer service, rapport building and sales functions including cross and up-selling. Provide a welcoming environment to customers through effective facility maintenance and labor and vendor management. Respond to customer inquiries in a timely manner and address their concerns quickly. Maintain a high level of orderliness throughout the stores by means of exemplary leadership. Qualifications Associates Degree in a related field or equivalent combination of education and experience. Previous multi-unit storage management experience. Minimum of 5 years in a supervisory position. Proven leadership experience in hiring, training, and retaining teams of hourly employees. Ability to visit multiple properties within a district. Strong financial, analytical, and time management skills. Proficient with Word and Excel and web-based systems. Proven results with the ability to drive revenue and control expenses to budget. Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers in person, in writing, and over the phone. Ability to work weekends and holidays as needed. SROA Offers: Company Car Competitive pay with bonus potential UKG Wallet - on-demand pay option 100% paid medical coverage options for employee-only Dental and vision plans for optimal care Eight (8) paid holidays Generous Paid Time Off (PTO), increasing with years of service Paid Maternity and Parental Leave for growing families 401(k) with substantial employer match and 100% immediate vesting Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings GAP Insurance for added financial protection Employer-paid Life Insurance and Short-Term Disability coverage Long-Term Disability (LTD) coverage for added peace of mind Pet insurance - because your pets are family too Storage Discounts to help you declutter and organize Access to Voluntary Benefits for personalized coverage Learning and development opportunities to maximize your potential and excel in your career A great culture that values collaboration, innovation, and inclusivity Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 660 locations across 30 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers. At Storage Rentals of America, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
    $86k-143k yearly est. 30d ago

Learn more about operations manager jobs

How much does an operations manager earn in Genesee, MI?

The average operations manager in Genesee, MI earns between $52,000 and $131,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Genesee, MI

$83,000

What are the biggest employers of Operations Managers in Genesee, MI?

The biggest employers of Operations Managers in Genesee, MI are:
  1. Republic Services
  2. Universal Logistics Holdings
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