Executive Operational Planning Manager
Operations manager job in Tampa, FL
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Executive Operational Planning Manager, you will provide support to the Tampa, Florida office General Manager through the prioritization and coordination of key deliverables and activities that get results. You will assist in the development and implementation of strategic and operational plans in support of the Tampa regional campus, and act as a liaison between the General Manager and business leaders both locally and with key partners across the association. You will also assist in being responsible for resource allocation and budget management, ensuring operations are conducted within financial constraints. Providing moderate communications support to the General Manager for internal and external partners, monthly business meetings, events, and compliance requirements, you will demonstrate the ability to work with and influence executive leaders through relationship building, operational efficiency, and fostering a positive work culture. Furthermore, you will possess the ability to adapt quickly to unforeseen challenges and changes.
We offer a flexible work environment that requires an individual to be in the office 4 days per week.
This position will be based in USAA's Tampa, FL office located at 17200 Commerce Park Blvd, Tampa, FL 33647.
Relocation assistance is not available for this position.
What you'll do:
Facilitates tactical and operational planning and implementation processes to assure that management is knowledgeable of process, goals, objectives and strategies.
Monitors, coordinates, documents, and communicates progress toward achievement of business goals, objectives, strategies and action plan results.
Evaluates the relevance of messages for intended audience and ensures consistency and accuracy.
Provides advice and mentorship and negotiates approval of communication materials with executive management and subject-matter experts prior to securing final approval from senior executive or Executive Council member.
Ensures deliverables meet established standards of appearance and content and that all logistical requirements are satisfied.
Responsible for the development, coordination and timely submission of relevant, broader level EC and Board/Council/Committee driven requirements.
Provides oversight and support to project teams in development and implementation of departmental employee events and business conferences.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of project/program management experience supporting senior level executives, corporate event planning and/or handling executive level communications.
Ability to build positive relationships and to work with all levels within the organization.
Experience developing executive level briefings in support of the Executive Council, CEO and Board of Director deliverables.
Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with complicated deadlines.
Demonstrated ability to handle confidential information.
Ability to interact and collaborate positively with executive leadership and communicate concepts clearly.
Advanced knowledge of Microsoft Office Suite to include: Word, Excel and PowerPoint.
What sets you apart:
2+ years in a business operations management, with a consistent track record of successfully leading people, operational functions and implementing strategic initiatives.
Proven experience in leading, motivating, and developing teams to achieve organizational objectives, including encouraging a collaborative environment, empowering staff, and effective delegation.
Compensation range: The salary range for this position is: $93,770.00 - $179,240.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector of Practice Operations
Operations manager job in Riverview, FL
Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations.
What You'll Do:
Lead day-to-day operations, including hiring, onboarding, scheduling, financial performance, and clinical support functions.
Delegate responsibilities to front-line leaders (Clinical and Admin Leaders) and foster a culture of accountability and collaboration.
Partner with other SOP leaders and doctors to identify opportunities to streamline processes and scale operations.
Monitor and improve patient experience, satisfaction, and overall operational performance.
Coach, mentor, and develop team leaders to ensure high performance across locations.
Use data and metrics to drive decisions and process improvements.
Maintain focus on high-impact initiatives while keeping daily operations running smoothly.
Who You Are:
A strategic and operational leader with strong problem-solving skills.
Experienced in practice workflows, scheduling, and optimizing patient experience.
Financially savvy, comfortable managing P&L and key operational metrics.
Excellent communicator with high EQ, able to influence at all levels.
Adaptable, collaborative, and proactive in identifying opportunities for improvement.
Passionate about coaching and empowering teams to take ownership and grow professionally.
Minimum Requirements:
Bachelor's degree in business, Healthcare Administration, or related field preferred, or equivalent work experience
2+ years of people management experience (giving/receiving feedback, managing team results, setting objectives, motivating, coaching)
4+ years of relevant work experience
Flexible schedule
Valid driver's license
Preferred Requirements:
2-3 years of experience in the dental industry, preferably orthodontics
Familiarity with orthodontic practice management systems
Pharmacy Operations Manager
Operations manager job in Lakeland, FL
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
Regional Manager, Refinish, USCA
Operations manager job in Lakeland, FL
The Regional Sales Manager for PPG Automotive Refinish drives sales growth, optimizes distribution channels, and manages cost control within the assigned region. We ask that you can develop sales plans, have experience establishing communication and engagement with prospects, and to maximize profitability.
Responsibilities
Develop and implement regional sales strategies aligned with PPG's overall our goals.
Identify and pursue new business opportunities to expand market share in the automotive refinish sector.
Collaborate with marketing and product teams to launch new products and promotional campaigns.
Monitor market trends, competitor activities, and customers' needs to adapt sales approaches accordingly.
Oversee and increase the distribution network to ensure efficient product availability.
Work with distributors, dealers, and main accounts to strengthen partnerships and improve service levels.
Manage the regional sales budget, ensuring effective allocation of resources to maximize return on investment.
Lead, mentor, and motivate the regional sales team to achieve personal and collective goals.
Develop relationships with main customers, industry partners, and our teams.
Qualifications
Bachelor's degree in business, Marketing, Engineering, or related field; MBA preferred.
Minimum of 5-7 years of sales experience in the automotive refinish or related chemical/coatings industry.
Experience achieving sales growth and managing distribution channels.
Proficient in CRM software.
Willingness to travel within the region.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Auto-ApplyMANAGER, OPERATIONAL EXCELLENCE
Operations manager job in Tampa, FL
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring the best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.
Job Accountabilities
This position will work to identify high value project opportunities within the CAPP division, build cross functional project teams, and execute results-driven rapid Kaizen events. The incumbent will develop and prepare materials for use in the events, coordinate with plant management and participants, lead instruction on the use of process improvement tools, facilitate team decisions, manage team work, resolve team conflict, assist in the development of implementation action plans, and conduct follow-up activities through audits and process monitoring. Primary focus for the position will be in driving value through teams throughout our manufacturing sites, however can support all other areas of the business as demand dictates.
Key Priorities:
Annual CI Strategy:
Develop and execute a comprehensive CI strategy that aligns with the Division goals and objectives.
Lead the CI Steering team in execution of the annual CI strategy.
Collaborate with plant leaders to ensure improvements are successfully implemented and sustained.
Analyze and Improve Processes:
Collaborate with plant leaders to identify inefficiencies in organizational workflows and develop solutions that drive operational improvement to meet key performance commitments.
Implement Lean Methodologies:
Utilize CI tools, methodologies, and techniques like Process / Value Stream Mapping, Root Cause Analysis, Hoshin Kanri, 5S, TPM, Kata, Kanban, Poka Yoke, Gemba and Kaizen to reduce divisional waste/cost and improve manufacturing efficiency.
Lead and Facilitate Training:
Develop and provide training with a focus on practical shop floor applications to plant teams on operational excellence principles, methodologies, and tools to drive improvement in business operations.
Develop and mentor a team of CI Champions in each plant to drive organizational improvement effectiveness.
Standardized learning materials and enable ease of accessibility.
Collaborate with Cross-Functional Teams:
Collaborate and align CAPP functions and plants to achieve business directives to ensure the successful implementation of continuous improvement initiatives.
Partner with plant resources to establish a community of best practices that are implemented across the division.
Measure and Track Performance:
Establish and monitor key performance indicators (KPIs) to measure the effectiveness of C.I. initiatives and identify areas for further improvement.
Leverage leading indicator metrics to proactively manage outcomes.
Develop and Implement Standard Work:
Establish standardized procedures to ensure consistency and quality in operations.
Develop computer systems that minimize organizational waste and support standardization.
Create and maintain an accessible repository for safety/ Lean / CI tools and all related information.
Manage CI Projects:
Lead and manage CI projects from conception to completion, ensuring alignment with business goals and objectives.
Provide organizational guidance for projects, selection, tool utilization and management strategy to reduce waste, improve efficiencies, and reduce lead time.
Promote CI Culture:
Champion, encourage and support a culture of continuous improvement within the organization.
Travel to various CAPP plants approximately 75% each month.
Position Requirements:
Strong knowledge of CI principles, methodologies, and tools.
Proven track record of successfully leading and managing cross-functional CI projects.
Strong project management and organizational skills.
Strong change management skills and demonstrated experience building a CI culture.
Excellent problem solving, analytical, and communication skills.
Ability to influence and lead cross-functional teams in a matrix environment.
Ability to lead, motivate, and coach teams.
Strong bias for action.
Self-Determined - Continuously searching for knowledge and improving methods.
Possess excellent communication skills (written and verbal)
Senior Service Operations Manager - Hudson, FL
Operations manager job in Hudson, FL
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
BGIS ITS is currently seeking a Senior Service Operations Manager to join the team in Hudson, FL.
Join BGIS Integrated Technical Services (ITS) and take your HVAC career to the next level with a company that invests in your growth, well-being, and future. We're hiring a Senior Service Operations Manager in Hudson, FL. be part of a global leader in facility management and make a meaningful impact every day.
Why BGIS ITS?
At BGIS ITS, we support over 500 U.S.-based technicians (and 7,000 globally) with industry-leading training, resources, and career development. Since joining the BGIS group in 2022, we've redefined excellence in integrated facility management by prioritizing professionalism, care, and continuous improvement.
Overview of the role:
The Senior Service Operations Manager is accountable for national service coordination, warranty administration, open-job management, cross functional resolutions, and billing operations. The position ensures every completed job is closed properly administratively, billed accurately and timely, and client commitments are met or exceeded. The role drives profitable operations and revenue capture. The Senior Service Operations Manager leads multiple teams positively exemplifying BGIS values.
Compensation & Benefits
Annual Salary Rate: $110,000 annually
Optimizer Annual Incentive Award: 5%
Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
Paid Holidays: 7 annually (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
401(k) Match: 5% employer contribution
Additional Perks:
Comprehensive Benefits: Health, life, and disability coverage
Corporate Discounts: Exclusive perks through ADP
Career Development: Ongoing technical training and certifications
Growth Opportunities: Clear paths for advancement and relocation
KEY DUTIES & RESPONSIBILITIES
People Leadership
Build a high-performing culture across service coordination, warranty, open-job management, and billing teams.
Create a culture of learning and development with all team members in the service organization.
Recruit, train, coach, and mentor team members to deliver exceptional client service and accurate revenue capture.
Define performance expectations and provide performance feedback.
Recommend professional training and support team member career planning.
Communicate company goals, safety standards, policies, and priorities effectively.
Complete mid-year and annual performance evaluations along with annual development plan reviews for each direct report on team.
Support completion of other key initiatives as assigned.
Service Operations and Revenue Management
Provide leadership and strategic direction for service coordination, warranty fulfillment, open-job oversight, and national billing operations to maximize revenue, profit, safety performance, and team engagement.
Lead billing processes for ITS HVAC business ensuring work across service departments is accurately and promptly invoiced to clients, optimizing revenue capture and cash flow.
Direct service coordination activities, serving as primary escalation point for complex client and field issues, warranty claims, and cross-functional follow up requirements. (such as facilitating resolution in service and install transitions)
Monitor all open approved jobs, partner with operations for timely completion, remove roadblocks, coordinate parts and labor availability, and verify proper close out for billing.
Communicate with field operations, install, and project teams to reach continuous goal of seamless job progression and final hand-off to billing.
Review invoice, work orders, job files, and billing packages for accuracy and completeness prior to client submission.
Drive Customer Service Level Agreement (SLA) Excellence across service delivery and billing cycles.
Analyze operational and billing data (aging open jobs, days sales outstanding, write-offs, completion rates) to identify and execute improvement opportunities.
Contribute to financial reviews, forecasting, and budget processes; consistently meeting or exceeding profitability targets.
Identify and implement process improvements in service coordination, job closure, and billing workflows.
Knowledge & Skills
Bachelor's Degree in related field such as business administration or management or equivalent work experience.
Minimum experience of 5 years performing job duties in a similar role in sales, customer service or operations management with medium to large teams.
Electrical or lighting service industry experience is a plus.
Excellent interpersonal, verbal, written and presentation communication abilities.
Effective collaborator with multiple departments, internal team members, other leaders, and external clients and vendors.
Focus on continuous improvement and high-quality work achieved efficiently.
Problem Solving abilities to identify root causes.
Proficiency in computer applications including Microsoft Outlook, Excel, Word and PowerPoint.
Physical Demands & Work Environment
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Cognitive skills required to work in a client facing environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment.
Ability and willingness to travel.
Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
Operations Program Manager
Operations manager job in Tampa, FL
At Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people - a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.
We are looking for a qualified, local Operations Program Manager.
For this role, we need qualified individuals to provide field support and oversee day-to-day operations on aerial and underground fiber optic construction projects.
Key Responsibilities
Support the development and/or implementation of the company's end-to-end construction model (standardize the company's processes, systems, approach, and tracking);
Manage, develop, and expand the company's construction vendor relationships & strategic partnerships;
Determine the size of the construction organization to support customer build programs;
Support the company's construction team with their FTTH Builds (MSO/LEC) in the region;
Help develop the organizational model;
Help grow the company's construction revenue and profits;
Manage the construction work the company performs for clients and for others in the region;
Determine the additional construction responsibilities as required in order to grow the company's team in the region;
Work with the Director to develop and implement the Build Plans of Record (PORs) for the customers the company supports in the region.
Skills, Knowledge and Expertise
5-10 years of overall Telecommunications Experience;
At least 3 years of experience as Program Manager/Project Manager/Operations Manager;
Strong knowledge of project budget management, scheduling, and tracking;
Ability to put together strategies to promote company goals and objectives to outside organizations.
A valid, unrestricted Driver's License;
Ability to lift around 50 pounds, safely climb ladders, and work in extreme weather;
Ability to read and understand maps, drawings, and diagrams for fiber construction;
Ability to travel to different job sites within the assigned market.
Benefits
Health Insurance plans (health, dental, vision);
Whole Life Insurance;
401k Plan;
PTO/Paid Holidays;
Great Work Environment;
Career Advancement Opportunities;
All necessary tools, equipment, supplies provided;
Company Vehicle and Fuel Card provided.
VP of Operations
Operations manager job in Tampa, FL
Purpose of the Job: Provide leadership, management and mentoring necessary to ensure that the Service, and Production teams have the proper operational controls, administrative and reporting procedures, and talent in place to operate efficiently and support the growth of the Company. This role will manage daily operations, oversee procedures, and lead the field operations team while developing strategic plans based on revenue goals. Job Duties: • Provide day-to-day leadership and management for the following departments: Production and Service. • Ensure a strong culture of effective communication with Senior Management, within the install department, between departments, and with our customers at all times. • Responsible for the measurement and effectiveness of each area of oversight. • Create a success-oriented, accountable environment within areas of control. • Collaborate with CEO and COO to develop and implement growth strategies within areas of control. • Provide timely, accurate and complete reports to CEO and COO regarding progress of all operational areas. • Collaborate with Sales to ensure an effective operational strategy is in place to support the Company's sales plans. • Assess the operational infrastructure of systems, processes, and talent in area of oversight to ensure each is aligned for growth. • Develop and implement needed improvements and accountability measures. • Review SOPs for each department against current operations and processes and adjust as needed. • Establish assessment procedure to ensure quality of work is performed in the field and customer expectations are met. • Lead decisions on all escalated customer issues to ensure all are addressed in a timely manner. • Responsible for holding one or more state licensure where NAR operates • Provide operational support for Sales and Estimating departments • When requested, provide alternate design methods and review technical or difficult jobs prior to bid • Ensure a culture of safety on all projects for all operations team members • Responsible for fulfilling company goals • Complete detailed year-end evaluations for all Direct Reports. • Additional duties as assigned. Skills and Qualifications: • 15+ years commercial roofing experience managing projects • 10+ years of managerial experience coaching and mentoring staff • Bachelor's degree in management or applicable • Strong analytical and problem solving skills • Ability to review and understand project financials and estimates • Proficient in Microsoft Office products
APPLY
Vice President of Operations
Operations manager job in Tampa, FL
Seeking a Vice President of Operations position to be directly responsible for the overall management of the chemical operations of a regional company
Responsibilities include quality and asset management, monitoring chemical plant operations, maintenance, safety, compliance, capital expenditures and budgeting functions while complying with all regulatory agencies and requirements including, but not limited to OSHA, DHS and FDA, and company policies and procedures at the facility.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
Safety and Regulatory Compliance
Demonstrates and ensures staff alignment with Company Safety Pledge and 12 Live Saving Rules.
Exemplifies, promotes, and develops safe work behaviors. Provides direct coaching to improve associate's safety behaviors resulting in an improved safety culture.
Performs safety incident investigations recommending corrective actions to eliminate recurrences.
Develops training tools to support Company's safety, regulatory, continuous improvement and operational efficiency initiatives.
Works with Safety & Compliance Director to ensure compliance with all applicable regulatory (OSHA, DHS, FDA, EPA) requirements and applicable training and recordkeeping is performed to meet departmental and location deadlines.
Personnel / Personnel Development
Provides overall management of direct reports in accordance with the organization's policies, procedures and applicable laws to ensure assigned performance and financial targets are met or exceeded.
Works closely with Area Operations Managers to develop subordinate managers.
Ensures sufficient operations staffing levels; works with the Human Resources Department to develop recruitment, staff development and retention strategies.
Delegates duties and responsibilities when appropriate for increased business efficiency and staff development.
Major accountabilities include interviewing, hiring and training associates, planning, assigning and directing work; managing performance; addressing complaints and resolving problems.
Ensures subordinate matters/concerns are efficiently and effectively handled.
Consults with Human Resources regarding personnel issues including coaching, counseling and performance management.
Customer Service / Business Development
Ensures all customers receive quality customer service from operations associates.
Ensures internal and external customer inquiries are promptly and courteously handled, providing follow-up to ensure complete customer satisfaction.
Responsible for inventory management of cylinder assets throughout the Region.
Business / Facility Management & Support
Establish and consistently meet or exceed quality and delivery standards of products and services for internal and external customers.
Develop operations and capital expenditure budgets and coordinates capital expenditures once proper approvals have been received.
Monitors open order books, production orders and schedules to obtain product data such as types, quantities, specifications of products, and scheduled delivery dates in order to meet customer's needs. Works closely with Plant Managers when trends warrant discussion.
Monitors monthly P&L's in order to identify and correct unfavorable trends.
Resolves operational, manufacturing, and maintenance problems to ensure minimum costs and minimum delays.
Develops, implements, and revises, as needed, standard operational practices.
Actively participates in end of month close activities with CFO, VP Finance and Inventory Manager.
Regularly reviews operational expenses with the ability to explain variances and recommend appropriate actions.
Adheres to a sustainable process for operational files and records; completes all required paperwork accurately, timely and in compliance with various company policies and procedures, to ensure full regulatory compliance.
Continuous improvement of all applicable safety, environmental, quality and compliance programs.
Works closely with other regions when necessary to resolving issues, assist with technical support and customer visits.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrated ability as a highly motivated individual to create and execute action plans that drive business improvement in key metrics.
Strong verbal and written communication skills, self-starter, self-motivated, sense of urgency, personable, extroverted personality, well organized, ability to achieve goals, ability to focus and pay attention to detail.
Ability to work independently and under some pressure to meet deadlines.
Must be able to work with a wide variety of people with different personalities and backgrounds.
Must have demonstrated knowledge and ability for using basic leadership skills to effectively engage and manage a staff.
Must be able to work flexible hours to meet customer needs and management expectations.
EDUCATION and/or EXPERIENCE:
Bachelors' Degree in Engineering, Chemistry, Operations Management, or related field, or equivalent combination of education and experience in a production environment in a chemical, gas or related industry.
8+ years' experience in the distribution/manufacturing industry.
3+ years' demonstrated leadership/management experience, preferably in the capacity of VP of Operations.
Must have the following knowledge and experience: FDA, OSHA, DHS, DOT, EPA, and state regulations for cylinder markings, test dates, pressure ratings, ICC markings, placarding, hazardous material classifications, accident reporting, and safety and compliance.
Must have a proven track record of motivating and leading individuals and groups.
Experience in working in a union and nonunion environment preferred.
Demonstrated strong financial acumen.
Negotiating and selling skills a plus.
Master's in Business Administration a plus.
COMPUTER SKILLS:
Basic knowledge of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook).
SAP knowledge and experience a plus.
TRAVEL REQUIREMENTS:
Frequently 34-67%
COMMUNICATION and/or CRITICAL THINKING SKILLS:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write routine business reports and business correspondence in English.
Ability to effectively present information and respond to questions from employees and/or customers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and product literature using the English language.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentages.
EQUAL OPPORTUNITY EMPLOYER
Required Skills:
Managing Recruitment Pay Data Operational Efficiency Concrete Reports Outlook Journals Regulatory Compliance Development Support Interviewing Excel Performance Environment Capital BASIC Literature Approvals Asset Management SAP Corrective Actions Hiring Critical Thinking Operations Management PowerPoint Metrics Inventory Management Reviews Chemistry Instructions Continuous Improvement Travel Performance Management Gas Expenses Budgeting Customer Satisfaction Human Resources Specifications Coaching Manufacturing Technical Support Regulations Records Business Development Pressure Education Administration Customer Service Finance Leadership Engineering Planning Maintenance Communication Microsoft Office Business English Training Management
Compliance and Ops Risk Test Lead - Vice President
Operations manager job in Tampa, FL
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Vice President on the Specialized Testing Team within the Compliance, Conduct and Operational Risk (CCOR) organization, you will be responsible for the execution of related testing activities, ensuring proper risk mitigation is in place for market abuse, market manipulation, insider trading, or financial crimes related activities You will partner closely with CCOR Officers and business stakeholders globally to ensure activities are completed in a timely and thorough manner. Additionally, you will report into the North America CCOR Specialized Testing Manager. CCOR Testing is a risk-based, point-in-time evaluation of the design adequacy and execution effectiveness of controls and the output of business processes. Leveraging both manual and automated testing methods, you will complete activities that represent an independent assessment of the first line of defense's compliance with laws and regulations, as well as internal policies, standards, and procedures.
Job Responsibilities
Research, plan, and lead detailed reviews, in accordance with the CCOR Testing Program and within required testing timeframes;
Prepare clear, concise, and organized work papers to document and support work performed, and conclusions reached;
Acquire and analyze data from multiple sources and systems to reach and support conclusions;
Identify potential, or actual weaknesses, in controls, processes, and procedures;
Write test reports that effectively communicate testing objectives, processes, methodologies, and results to senior management, business control managers, and other relevant functions;
Communicate status of ongoing reviews to relevant Business, CCOR Officers, and Technology partners while conducting detailed evaluations of i) internal controls, ii) policies, iii) procedures, and iv) processes that mitigate risks and reasonably ensure adherence to applicable regulations, legal obligations, and business requirements;
Validate previously identified issues to confirm they were effectively remediated.
Partner with Testing teams in in other regions to ensure global testing consistency and promote adherence to testing standards and requirements;
Document information relating to testing reviews completed, issues identified, outstanding action plans and progress against plan;
Produce clear, well thought through reporting/presentation decks for internal CCOR stakeholders and,
Participate in special projects to enhance CCOR Testing processes and practices.
Required qualifications, capabilities and skills
7+ years of experience in leading and managing complex testing initiatives within a financial institution or similar industry.
Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies.
Understanding of control frameworks plus risk assessment analysis.
Bachelor's degree required.
Experienced business writer with proven ability to provide clear and concise descriptions of work performed and conclusions reached.
Detail-oriented, robust analytical, investigative and problem-solving skills.
Flexible to changing business priorities and ability to multitask in a constantly changing environment.
Ability to work both independently and collaboratively within a team environment.
Ability to manage multiple assignments simultaneously with minimal supervision.
Strong interpersonal, communication, and organizational skills.
Ability to interact with all levels of personnel within the corporate framework.
Preferred qualifications, capabilities, and skills
3+ years of experience in a Trade Surveillance or Global Financial Crimes Compliance testing role.
Auto-ApplyVP of Operations - Florida
Operations manager job in Tampa, FL
Job Description
VP, Operations Are you a strategic thinker who is skilled at disciplined execution and scaling processes to set your team up for success during periods of rapid growth? Are you a servant leader who is passionate about creating a supportive and nurturing environment both for your team and for those your serve? Do you long to fill a role that is purposeful and fulfilling, where you and your team are excited about the impact you are making in the world? If this sounds like you, this may be the perfect fit!
[Note: This role is posted in multiple locations, but we are only hiring one individual]
The Role
We are looking for a VP of Operations to lead the operational strategy for a growing portfolio of Active Adult 55+ communities. Reporting to the President of Sparrow Living, this is an exciting opportunity to help us achieve our mission of building community for our community members and develop an amazing team of Regional Managers.
What You'll Do…
Motivate and inspire a growing team to achieve our mission of creating community, delivering high hospitality and creating a sense of belonging for our community members
Drive strategy and implement programs to achieve budgeted financial and operational goals (occupancy, sales targets, NOI achievement), high community member satisfaction and retention and strong employee engagement
Embrace collaborative approach and establish strong cross-functional partnerships to ensure alignment and strong support for onsite teams (Sales, Marketing, L&E, Asset Management, People Operations, Accounting, Development, Construction)
Clearly define success for team including goals, expectations and KPIs
Embrace a culture that strives to be the most sales savvy operator in the Active Adult space
Lead a performance oriented team that focuses on disciplined execution
Ensure consistent processes and standard operating procedures are in place including ongoing initiatives for improvement with an eye towards scalability
Foster strong engagement through encouragement, supportiveness, and ongoing professional development
Hire, develop and retain top talent maintaining a constant focus on succession plans to ensure we are continually developing future leaders
Demonstrate an entrepreneurial spirit - always imagining what's possible and challenging the organization to be a market leader including continually evolving programs and processes
Proactively anticipate and resolve potential risks and roadblocks to achieving company strategies
Seek to understand and resolve root cause of issues
Represent Company to stakeholders including equity partners in a manner that instills confidence and trust
Regularly visit each community to maintain a strong connection to the teams and pulse on the market
Qualifications
Bachelor's degree in management or a related field or equivalent experience
A minimum of 10+ years professional management experience preferably in Active Adult, hospitality, multifamily housing or Sr. Living
Ability to travel up to 50%
Experience with lease-up properties required
Experience with property management software (Yardi/RentCafe) preferred, not required
Experience maintaining financial records, managing budgets and financial reporting
Sales acumen: working knowledge of sales processes and CRM systems
Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies
Servant leader mindset
Possesses strong communication skills with a proven ability to build collaborative partnerships
Experience hiring, developing and leading a team
Strong relationship building skills
Purpose driven and passionate about making a difference in other's lives
Drives Vision and Purpose - Paints a compelling picture of the vision and strategy that motivates others to action
Skilled at navigating conflict
Naturally curious and always striving to improve
Self-aware and coachable
Proactive, solutions oriented and accountable
Strong focus on continuous improvement
Some of the Reasons You'll Love Working With Us
Purpose driven culture
Health, dental and vision benefits
401K retirement plan with healthy employer match
Generous paid time off
Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals and more
Paid Parental Leave
Bonus opportunities
Flexible work environment
About Sparrow
Founded in 2017, Sparrow is at the forefront of one of the fastest growing housing segments in the nation focused on Active Adult 55+ communities. Sparrow's mission is to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our residents build meaningful connections and lead vibrant lives. Sparrow is based in Austin, Texas with communities across the southern US.
Equal Employment Opportunity Statement
We believe that the unique contributions and perspectives of our employees is the driver of our success. We are deeply committed to creating an inclusive environment where every individual feels supported and differences are celebrated. Sparrow is proud to be an equal opportunity employer and is committed to giving every candidate equal consideration regardless of age, race, ancestry, religion, sex, gender identity, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, national origin, or any other characteristic.
If you've gotten to this point, we hope you're feeling excited about the possibility of joining our team! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes.
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R-191355 Patient Support Program Operations Supervisor - Tampa, FL (On-Site) Actions
Operations manager job in Tampa, FL
Additional Information
All your information will be kept confidential according to EEO guidelines.
Operations Program Manager (Onsite)
Operations manager job in Largo, FL
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
Raytheon Company, Managed by Collins Aerospace
Raytheon has an immediate need for an Operations Program Manager (OPM) supporting the Largo Consolidated Manufacturing Center (CMC). The OPM is responsible for supporting the overall manufacturing operations for a large program or suite of programs within a product line portfolio with annual revenue between $10M and $100M. They are expected to oversee and coordinate all operational aspects of ongoing programs and serves as a liaison between program management, project team, and factory management.
The OPM will make strategic decisions for the direction of the program related to financial performance and manufacturing plans. The OPM should have a comprehensive understanding of all aspects of production including a thorough understanding of manufacturing related policies/procedures/practices, manufacturing quality standards, and DOD requirements.
This is an onsite role based at our Largo, FL facility.
What You Will Do:
* Total program life cycle execution from bid/proposal through development/EDM, transition to deliver, production, and depot/sustainment
* Program planning, capacity analysis, schedule management, resource planning, and manufacturing execution
* Lead cost/process improvement initiatives
* Coordinate material management activities with Supply Chain
Cost Account Manager (CAM), Estimate at Complete (EAC) development, analysis, and presentation, understanding and use of Earned Value Management (EVM), and risk and opportunity management
* Interface with both internal and external customers at Monthly Business Reviews (MBRs), Gates, EACs, Program Management Reviews (PMRs), and customer visits/tours
Qualifications You Must Have:
* Minimum of 6 years of relevant work experience
* Typically requires: Bachelor's degree and 5 years of prior relevant experience OR Advanced Degree in a related field and minimum 3 years of experience
* The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
* Experience working in an operations, manufacturing, program, cross-functional, or equivalent environment
* Effective communicator, able to develop relationships and work with personnel at all organizational levels, functional stakeholders, and internal/external customers
Demonstrated initiative, perseverance, and creativity in problem solving, strategic planning, project and deadline administration, and utilization of business system resources
* Excellent problem-solving skills and ability to use data and information to convey a concise message to team members and key team members
* Flexibility and agility to work in an undefined development environment where processes and procedures may not always exist
* Thorough working knowledge of Microsoft Office; Ability to manipulate and process reports and work artifacts with large amount of data
Qualifications We Prefer:
* Familiarity with manufacturing and data analytics tools such as PRISM/APEX, CMES, Kinaxis, and PowerBi
* Experience generating EACs, providing cost variance analysis, and managing risk and opportunities
* Familiarity with documentation systems such as Common PDM to validate As-Built configurations, alternates, ECNs, and change history
* Familiarity with Supply Chain Management practices
* Strategic and visionary planning, develop relationships and achieve buy-in from all relevant parties
What We Offer :
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
WE ARE REDEFINING AEROSPACE.
* Please ensure the role type (defined below) is appropriate for your needs before applying to this role
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Some of our competitive benefits package includes:
* Medical, dental, and vision insurance
* Three weeks of vacation for newly hired employees
* Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
* Tuition reimbursement program
* Student Loan Repayment Program
* Life insurance and disability coverage
* Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
* Birth, adoption, parental leave benefits
* Ovia Health, fertility, and family planning
* Adoption Assistance
* Autism Benefit
* Employee Assistance Plan, including up to 10 free counseling sessions
* Healthy You Incentives, wellness rewards program
* Doctor on Demand, virtual doctor visits
* Bright Horizons, child and elder care services
* Teladoc Medical Experts, second opinion program
* And more!
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplyOperations Program Manager (Onsite)
Operations manager job in Largo, FL
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
Raytheon Company, Managed by Collins Aerospace
Raytheon has an immediate need for an Operations Program Manager (OPM) supporting the Largo Consolidated Manufacturing Center (CMC). The OPM is responsible for supporting the overall manufacturing operations for a large program or suite of programs within a product line portfolio with annual revenue between $10M and $100M. They are expected to oversee and coordinate all operational aspects of ongoing programs and serves as a liaison between program management, project team, and factory management.
The OPM will make strategic decisions for the direction of the program related to financial performance and manufacturing plans. The OPM should have a comprehensive understanding of all aspects of production including a thorough understanding of manufacturing related policies/procedures/practices, manufacturing quality standards, and DOD requirements.
This is an onsite role based at our Largo, FL facility.
What You Will Do:
Total program life cycle execution from bid/proposal through development/EDM, transition to deliver, production, and depot/sustainment
Program planning, capacity analysis, schedule management, resource planning, and manufacturing execution
Lead cost/process improvement initiatives
Coordinate material management activities with Supply Chain
Cost Account Manager (CAM), Estimate at Complete (EAC) development, analysis, and presentation, understanding and use of Earned Value Management (EVM), and risk and opportunity management
Interface with both internal and external customers at Monthly Business Reviews (MBRs), Gates, EACs, Program Management Reviews (PMRs), and customer visits/tours
Qualifications You Must Have:
Minimum of 6 years of relevant work experience
Typically requires: Bachelor's degree and 5 years of prior relevant experience
OR
Advanced Degree in a related field and minimum 3 years of experience
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Experience working in an operations, manufacturing, program, cross-functional, or equivalent environment
Effective communicator, able to develop relationships and work with personnel at all organizational levels, functional stakeholders, and internal/external customers
Demonstrated initiative, perseverance, and creativity in problem solving, strategic planning, project and deadline administration, and utilization of business system resources
Excellent problem-solving skills and ability to use data and information to convey a concise message to team members and key team members
Flexibility and agility to work in an undefined development environment where processes and procedures may not always exist
Thorough working knowledge of Microsoft Office; Ability to manipulate and process reports and work artifacts with large amount of data
Qualifications We Prefer:
Familiarity with manufacturing and data analytics tools such as PRISM/APEX, CMES, Kinaxis, and PowerBi
Experience generating EACs, providing cost variance analysis, and managing risk and opportunities
Familiarity with documentation systems such as Common PDM to validate As-Built configurations, alternates, ECNs, and change history
Familiarity with Supply Chain Management practices
Strategic and visionary planning, develop relationships and achieve buy-in from all relevant parties
What We Offer :
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions - whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you'll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today.
WE ARE REDEFINING AEROSPACE.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Auto-ApplySenior Service Operations Manager
Operations manager job in Hudson, FL
BGIS ITS is currently seeking a Senior Service Operations Manager to join the team in Hudson, FL.
Join BGIS Integrated Technical Services (ITS) and take your HVAC career to the next level with a company that invests in your growth, well-being, and future. We're hiring a Senior Service Operations Manager in Hudson, FL. be part of a global leader in facility management and make a meaningful impact every day.
Why BGIS ITS?
At BGIS ITS, we support over 500 U.S.-based technicians (and 7,000 globally) with industry-leading training, resources, and career development. Since joining the BGIS group in 2022, we've redefined excellence in integrated facility management by prioritizing professionalism, care, and continuous improvement.
Overview of the role:
The Senior Service Operations Manager is accountable for national service coordination, warranty administration, open-job management, cross functional resolutions, and billing operations. The position ensures every completed job is closed properly administratively, billed accurately and timely, and client commitments are met or exceeded. The role drives profitable operations and revenue capture. The Senior Service Operations Manager leads multiple teams positively exemplifying BGIS values.
Compensation & Benefits
Annual Salary Rate: $110,000 annually
Optimizer Annual Incentive Award: 5%
Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
Paid Holidays: 7 annually (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
401(k) Match: 5% employer contribution
Additional Perks:
Comprehensive Benefits: Health, life, and disability coverage
Corporate Discounts: Exclusive perks through ADP
Career Development: Ongoing technical training and certifications
Growth Opportunities: Clear paths for advancement and relocation
KEY DUTIES & RESPONSIBILITIES
People Leadership
Build a high-performing culture across service coordination, warranty, open-job management, and billing teams.
Create a culture of learning and development with all team members in the service organization.
Recruit, train, coach, and mentor team members to deliver exceptional client service and accurate revenue capture.
Define performance expectations and provide performance feedback.
Recommend professional training and support team member career planning.
Communicate company goals, safety standards, policies, and priorities effectively.
Complete mid-year and annual performance evaluations along with annual development plan reviews for each direct report on team.
Support completion of other key initiatives as assigned.
Service Operations and Revenue Management
Provide leadership and strategic direction for service coordination, warranty fulfillment, open-job oversight, and national billing operations to maximize revenue, profit, safety performance, and team engagement.
Lead billing processes for ITS HVAC business ensuring work across service departments is accurately and promptly invoiced to clients, optimizing revenue capture and cash flow.
Direct service coordination activities, serving as primary escalation point for complex client and field issues, warranty claims, and cross-functional follow up requirements. (such as facilitating resolution in service and install transitions)
Monitor all open approved jobs, partner with operations for timely completion, remove roadblocks, coordinate parts and labor availability, and verify proper close out for billing.
Communicate with field operations, install, and project teams to reach continuous goal of seamless job progression and final hand-off to billing.
Review invoice, work orders, job files, and billing packages for accuracy and completeness prior to client submission.
Drive Customer Service Level Agreement (SLA) Excellence across service delivery and billing cycles.
Analyze operational and billing data (aging open jobs, days sales outstanding, write-offs, completion rates) to identify and execute improvement opportunities.
Contribute to financial reviews, forecasting, and budget processes; consistently meeting or exceeding profitability targets.
Identify and implement process improvements in service coordination, job closure, and billing workflows.
Knowledge & Skills
Bachelor's Degree in related field such as business administration or management or equivalent work experience.
Minimum experience of 5 years performing job duties in a similar role in sales, customer service or operations management with medium to large teams.
Electrical or lighting service industry experience is a plus.
Excellent interpersonal, verbal, written and presentation communication abilities.
Effective collaborator with multiple departments, internal team members, other leaders, and external clients and vendors.
Focus on continuous improvement and high-quality work achieved efficiently.
Problem Solving abilities to identify root causes.
Proficiency in computer applications including Microsoft Outlook, Excel, Word and PowerPoint.
Physical Demands & Work Environment
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
Cognitive skills required to work in a client facing environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment.
Ability and willingness to travel.
Current valid driver's license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
Visit us online at ******************************** for more information.
Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state, or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
#LI-JV1
Auto-ApplyDirector of Operations - Whiskey Joe's
Operations manager job in Tampa, FL
The Whiskey Joe's Team is growing!
Whiskey Joe's has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community.
The Whiskey Joe's team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe's!
Top-notch Benefits:
Competitive salary
Quarterly bonus
Benefits including vacation pay, medical, dental and vision insurance
Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
Company dining package with allotted spending amount each month
Variety of Supplemental Benefit Plans for life's unknowns
401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
Employer paid life Insurance throughout the length of employment
Paid/Floating holidays for 5 major holidays
Education Assistance Program (EdAP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with up to a $4,000 payout for qualifying management positions
Pay: $110000 - $140000 / year
plus bonus
Company Overview:
Join a dynamic team at Whiskey Joe's, a premier destination for food, drinks, and entertainment in Tampa, FL. As a multi-unit establishment, Whiskey Joe's offers an unparalleled experience with its waterfront locations, delicious cuisine, and vibrant atmosphere. We are seeking a dedicated Director of Operations to lead our team and drive the success of our multiple locations.
Position Overview:
As the Director of Operations, you will be responsible for overseeing the day-to-day operations of our multi-unit Whiskey Joe's locations in Tampa, FL and surrounding areas. You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all units. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for delivering top-notch hospitality.
Key Responsibilities:
Provide strategic leadership and direction to ensure the financial success of Whiskey Joe's.
Oversee the operational performance of each unit, including but not limited to, guest satisfaction, food quality, cleanliness, culture, and financial performance.
Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency across all locations.
Recruit, train, and mentor management teams and staff members to uphold Whiskey Joe's standards of excellence.
Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed.
Foster a positive work environment that promotes teamwork, accountability, and employee engagement.
Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth and expanding the Whiskey Joe's brand.
Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws.
Qualifications:
Minimum of 6 years of progressive experience in restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue.
Strong business acumen with the ability to analyze financial statements, budgets, and operational data.
Excellent communication, interpersonal, and problem-solving skills.
Proven track record of effectively leading and developing high-performing teams.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Knowledge of the Tampa hospitality market and local regulations is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
Join us at Whiskey Joe's and be part of a team that is passionate about delivering exceptional experiences to our guests. If you are a results-oriented leader with a love for the hospitality industry, we want to hear from you!
Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.
DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022
Operations manager job in Largo, FL
Working Title: DEPUTY DIR SVC OPERATIONS (DEPUTY NHA) - 50451022 Pay Plan: SES 50451022 Salary: $90,864.00-$92,651.26 Total Compensation Estimator Tool DEPUTY DIRECTOR SERVICE OPERATIONS (DEPUTY NHA)
FLORIDA DEPARTMENT OF VETERANS' AFFAIRS
Starting Annual Salary: $90,864.00 - $92,651.26
Paid Bi-Weekly
The Florida Department of Veterans' Affairs is seeking a highly motivated, energetic and dedicated licensed Nursing Home Administrator.
Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to six credits per semester).
Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.
MINIMUM QUALIFICATIONS:
The following are required and must be verifiable:
* Bachelor's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis.
* Valid State of Florida Nursing Home Administrator (NHA) Licensure
* Minimum of 5 years of recent experience as a Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance.
* Minimum of 5 years of experience in leadership and management of a skilled nursing home.
* Excellent computer skills, including Microsoft Office Suite, especially Outlook, Excel and Word.
* Effective communication and excellent interpersonal skills
* Successful completion of the employment screening process to include, but not limited to, drug test and national background investigation
PREFERRED QUALIFICATIONS:
To receive preference, the following must be verifiable:
* Master's degree from an accredited college or university. Direct experience may substitute for the degree requirement on a year for year basis
* Minimum of 7 years of recent experience as a Florida Nursing Home Administrator in a Long-Term Care facility with a history of strong regulatory compliance
* Minimum of 7 years of experience of leadership and management in a skilled nursing home.
* Possess current Florida Registered Nurse Licensure
POSITION DESCRIPTION
The incumbent is a duly licensed Nursing Home Administrator in the State of Florida and reports directly to the Veterans' State Nursing Home Administrator. This position will be responsible for assisting the Veterans' State Nursing Home Administrator with oversight of clinical and fiscal operations of the facility (to include but not limited to: Medical Records, Central Supply, Dietary, Housekeeping, Activities, Social Services) and ensure effective management of human services while optimizing resident, family and employee outcome.
Assist in the supervision of the facility's Medical Records, Central Supply, Dietary, Housekeeping/Laundry, Activities, and Social Services departments. May assist in supervision and oversee additional departments as assigned and directed by the Veterans' State Nursing Home Administrator.
Assist in the formulation and upkeep of the facility's marketing plan to ensure that resident census performance standards are met consistently. Assist in the formulation and upkeep of the facility's recruitment and retention plan to ensure qualified incumbents are hired and retained consistently.
Assist in the development and upkeep of the facility's Risk Assessment, and Federal and State Disaster Management Plans to ensure that the facility is prepared for any emergency situation.
Facilitate the process for conducting annual resident/family surveys, and ensure continuous improvement based on the survey results.
Assist in the promotion of the facility's community involvement and develops community contacts. Encourages families and community groups to participate in facility activities and is actively involved with the resident council.
Assist the Veterans' State Nursing Home Administrator in the maintenance of the physical plant and grounds, ensuring a clean and attractive facility free of all internal and external hazards.
Monitor monthly private aging balances and assist the business office with account receivables as necessary.
Perform special FDVA projects, supports other FDVA Homes as the Interim NHA as needed and completes other duties as assigned by the Homes Program Division Director.
Ensures compliance with established clinical and professional standards with all state and federal survey guidelines. Assist in the preparation for state and federal surveys, +and assist the Veterans' State Nursing Home Administrator in active monitoring during the survey process.
Assist FDVA with implementation of all Federal, State, Florida, local, Department of Veterans' Affairs, and FDVA policies, standards/ procedures and to ensure compliance in all homes/departments.
Coordinate the administrative and technical support for the State Veterans' homes. Acts as chief consultant to the Homes Division Director regarding administrative and technical functions in the State Veterans' Homes.
Monitors all surveys and inspections in all State Veterans' Homes. Maintains yearly schedule and all survey reports and related correspondence.
Provides oversight of contracting, purchasing, Information Technology, facility maintenance and Capital Improvement Planning to include a comprehensive maintenance plan for all homes.
Assist in preparing quarterly and annual reports on State Veterans' Home and State Veterans' Homes Program. Assist with Compilation of data for monthly, quarterly and annual reports on all State Veterans' Homes. Provides input to Department's Legislative Budget Request, and Long-Range Program Planning on State Veterans' Homes.
This position is in the Selected Exempt Service.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Operations Director at COCOS CRUSH BAR
Operations manager job in Clearwater, FL
Job Description
Cocos Crush Bar in Clearwater Beach, FL is looking for one operations director to join our 30 person strong team with growing locations. We are located on 317 Coronado Drive. Our ideal candidate is a self-starter, ambitious, and reliable.
Responsibilities
Managing managers to ensure deliverables are produced in a timely and cost effective manner
Ensuring standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production; ensuring fixed assets are preserved; initiating recommendations on purchases of new equipment and improvements
Developing, monitoring, and reporting on operating costs within functional areas; alerting management of cost and labor over run; recommending and implementing solutions to problems related to same
Ensuring deliverables are made according to needs, specifications, and quality standards
Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner
Managing effectively budget and controls expenses
Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies
Keeping up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance
Performing other work-related duties as assigned
Qualifications
Bachelor's degree in preferred but not required
10 or more years of industry experience
Knowledge of industry, human resources laws and regulations, and employee relations skills
Must be proficient on Microsoft Word, basic computer skills and understand of POS systems
Ability to complete work in a timely, accurate, and thorough manner and to be conscientious about projects
Effective verbal and written communication skills with superiors, colleagues, and individuals inside and outside the Company
Ability to exhibit a professional manner in dealing with others and works to maintain constructive working relationships
We are looking forward to hearing from you.
Operations Director - Sprowls Horizon Sports Park
Operations manager job in Pinellas Park, FL
Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Operations Director will be responsible for the overall management of events. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
* Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws
* Participates in planning/strategic meetings
* Oversees effective communications with event owners pre and post event
* Oversees the administration and high level of detail required in the organization of events
* Assists with labor law compliance and adherence
* To be on-site at events and take responsibility for the various aspects of managing personnel and production
* Assist General Manage in negotiating and produces contracts for relevant vendors building a good working relationship
* Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
* Closes liaison and communication with other departments within the events team including marketing and sales
* Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
* Oversees proper cash handling procedures
* Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
* Ensures events comply with safety regulations
* Assist General Manager in hiring, training, and support of all operations personnel (staff, interns, volunteers)
* Creates and monitors operations team schedule
* Assist the General Manager in developing and managing budgets and exercises control in expense management and facility maintenance
* Analyze event performance and prepare metrics presentation
* Promotes company culture and expectations to staff
* Ensures staff is adequately prepared for the event
* Works with General Manager and Finance Manager to develop KPI reports
* Contributes to Facility Business Plan and execution
* Gives operational approval for event set-up
* Oversees proper reporting of inventory
* Serves as MOD on nights and weekends
* All additional tasks assigned by management
MINIMUM QUALIFICATIONS:
* Bachelor's degree in management, sports management, business or related field with 5-7 years experience in a leadership role in operational management and/or event management
* Food service and food service management experience preferred
* Must have excellent interpersonal, project management and problem-solving skills
* Must be a team player
* Must have excellent verbal and written communication skills
* Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
* Must be able to work flexible schedules including weekends, nights, and holidays
* Must be willing to obtain CPR certifications
* Well organized, efficient, flexible, and able to meet deadlines
* Able to cope with many tasks at once and work to tight schedules
WORKING CONDITIONS AND PHYSICAL DEMANDS:
* Must be able to lift 50 pounds waist high
* May be required to sit or stand for extended periods of time in various conditions
* Limited travel may be required
* Weekends, nights and holidays required
Operations Director - Sprowls Horizon Sports Park
Operations manager job in Pinellas Park, FL
Sports Facilities Management, LLC
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Sprowls Horizon Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pinellas Park, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Sprowls Horizon Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Operations Director will be responsible for the overall management of events. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Oversees front-line managers/supervisors to ensure compliance with SFM Policies and additional applicable laws
Participates in planning/strategic meetings
Oversees effective communications with event owners pre and post event
Oversees the administration and high level of detail required in the organization of events
Assists with labor law compliance and adherence
To be on-site at events and take responsibility for the various aspects of managing personnel and production
Assist General Manage in negotiating and produces contracts for relevant vendors building a good working relationship
Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
Closes liaison and communication with other departments within the events team including marketing and sales
Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
Oversees proper cash handling procedures
Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
Ensures events comply with safety regulations
Assist General Manager in hiring, training, and support of all operations personnel (staff, interns, volunteers)
Creates and monitors operations team schedule
Assist the General Manager in developing and managing budgets and exercises control in expense management and facility maintenance
Analyze event performance and prepare metrics presentation
Promotes company culture and expectations to staff
Ensures staff is adequately prepared for the event
Works with General Manager and Finance Manager to develop KPI reports
Contributes to Facility Business Plan and execution
Gives operational approval for event set-up
Oversees proper reporting of inventory
Serves as MOD on nights and weekends
All additional tasks assigned by management
MINIMUM QUALIFICATIONS:
Bachelor's degree in management, sports management, business or related field with 5-7 years experience in a leadership role in operational management and/or event management
Food service and food service management experience preferred
Must have excellent interpersonal, project management and problem-solving skills
Must be a team player
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work flexible schedules including weekends, nights, and holidays
Must be willing to obtain CPR certifications
Well organized, efficient, flexible, and able to meet deadlines
Able to cope with many tasks at once and work to tight schedules
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 50 pounds waist high
May be required to sit or stand for extended periods of time in various conditions
Limited travel may be required
Weekends, nights and holidays required