Operations manager jobs in Key Largo, FL

Role Description Global Operations Manager - Cruise & Hospitality Deployment to lead the end-to-end execution of large-scale onboard scenting programs across the United States and the Caribbean. This is a high-mobility, high-impact operational role for someone who thrives in fast-paced environments and is comfortable and enjoys spending significant time on planes, in ports, and onboard vessels, ensuring flawless deployments of AROMARIA's signature scent experiences. Based in Miami, FL, this role will be responsible for overseeing installations, maintenance cycles, onboard product rollouts, inventory control, technical standards, and client coordination across multiple markets. You will be the operational backbone ensuring our partners receive world-class service, consistent performance, and seamless program delivery. Key Responsibilities Lead and manage scent system installations, onboard deployments, and service cycles across multiple ships and locations. Build and maintain strict operational standards, checklists, and reporting frameworks to guarantee execution excellence. Coordinate with US-based teams, Mexico HQ, and international stakeholders to ensure alignment and smooth operations. Conduct onboard visits, technical assessments, audits, and training sessions for client teams. Manage logistics, inventory planning, replacement cycles, and emergency response protocols. Represent AROMARIA with professionalism and operational mastery in all client and port interactions. Own the operational KPIs for the cruise vertical, ensuring efficiency, quality, and scale. Who We Are Looking For Someone who genuinely enjoys being on the move airports, ports, and constant travel are part of the lifestyle. A problem solver with strong technical intuition and exceptional organizational discipline. A self-starter who can work independently while managing complex, multi-location operations. Experience in hospitality, cruise, aviation, or technical field operations is a strong plus. Someone who wants to grow with a fast-scaling global brand redefining sensory experiences. Location Miami, FL (with extensive US travel)

GLD, a global brand founded in 2015, is dedicated to designing high-quality jewelry that encourages self-expression and celebrates individuality. Based in Miami, Florida, GLD has grown rapidly, serving millions of customers worldwide and collaborating with renowned athletes, entertainers, and organizations like the NBA and NFL. The company prides itself on a culture of innovation, teamwork, and accountability, fostering a high-performance environment where creativity and excellence thrive. Recognized as a Top Workplace, GLD values its employees and provides mentorship, growth opportunities, and a platform to achieve meaningful career success. After building a powerhouse direct-to-consumer (DTC) business and cultivating a large, engaged fan community, GLD is rapidly expanding its wholesale and retail distribution channel. Our partners include Lids, Dick's Sporting Goods, Mitchell & Ness, and premier in-venue team stores across major professional sports franchises. We're hiring a Wholesale Operations Manager to support and scale this high-growth channel. This role is critical to ensuring end-to-end wholesale operations, including order management, retailer compliance, inventory coordination, and fulfillment accuracy, especially during high-volume and peak season periods. The Wholesale Operations Manager will act as the operational hub between sales, logistics, supply chain, and external retail partners, translating retailer requirements into clear, repeatable processes that ensure on-time, error-free delivery. What You'll Own Wholesale Fulfillment & Onsite Execution Own end-to-end wholesale order execution from PO receipt through delivery confirmation. Be onsite and hands-on during shipment cycles-verifying labeling, packaging, counts, and outbound execution. Prioritize daily outbound workloads to consistently meet OTIF goals. Translate retailer routing guides into clear, step-by-step pick/pack/label instructions for warehouse teams. Work with IT/Dev team to ensure labeling is compliant with retailer guidelines. Partner with warehouse teams to uphold compliance standards for labeling, packaging, and documentation standards to prevent chargebacks. Manage EDI transactions (POs, ACKs, ASNs, invoices) accurately and on time. Track shipment status daily and communicate updates to Sales, Planning and Finance. Coordinate outbound display, fixture, and launch shipments to ensure Miami-based fulfillment supports national retail rollouts. Systems, Data & Reporting Maintain alignment across NetSuite, EDI (Orderful or similar), WMS, and retailer portals. Monitor vendor compliance portals for routing updates, label pulls, and appointment requests. Deliver clear daily and weekly reporting on open orders, fulfillment status, compliance risk, and KPIs. Own data integrity across all wholesale workflows. Ensure wholesale partners receive accurate, up-to-date product images, copy, UPCs, and spec sheets through well-maintained asset libraries. Vendor Compliance & Chargeback Prevention Treat chargeback prevention as a core KPI and proactively eliminate recurring issues. Own retailer routing guides and translate requirements into operational workflows. Lead new vendor setup, including end-to-end compliance testing prior to first shipment. Build compliance scorecards and serve as the primary contact for compliance audits and dispute resolution. Cross-Functional & Partner Collaboration Act as the day-to-day operational contact for wholesale partners and internal Miami-based teams. Proactively communicate shipment risks, delays, or readiness updates across Sales, Planning, Finance, and Warehouse teams. Build strong relationships with retailer logistics teams to streamline routing and avoid escalations. Oversee returns and damages processing with root-cause analysis tied to compliance metrics. Support wholesale launches by ensuring displays, assets, and operational requirements are delivered accurately and on time. What You Bring 5-10 years of experience in wholesale, operations, logistics, or e-commerce fulfillment Comfortable working onsite and directly with warehouse teams Strong understanding of retailer compliance, routing guides, and EDI workflows Strong analytical skills with proficiency in Excel/Google Sheets and ability to build dashboards and operational tools. Ability to translate retailer manuals into clear, actionable directions for warehouse teams. Highly organized, detail-oriented, and calm under pressure Clear communicator who works well across diverse, fast-moving teams Experience in apparel, jewelry, or consumer goods preferred Why GLD Play a key role in building and scaling the operational backbone of a high-growth wholesale business. Join a fast-moving, creative brand that collaborates with leading names in sport and culture. The opportunity to make a real impact from the ground up. Competitive compensation: $80,000 - $95,000/year, plus benefits with opportunity for performance bonuses

We are looking for someone who: Wants to leave behind the typical structured, 8-5 desk job Is willing to bet on themselves and be financially rewarded for it Enjoys problem solving within a fast-paced environment Wants an autonomous position with support as needed Has grit, resilience, and loves a challenge Company Overview: Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch. Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support. Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider. Referral building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.). Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners. In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction. Financial Management: Oversee office budget that is reflected in profit and loss statements. Cultivating Culture: Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale. Preferred Qualifications: A proven leader with previous experience managing a team Success with meeting sales and business development goals Ability to work autonomously in a fast-paced environment Entrepreneurial mindset Experience with direct recruitment, hiring and oversight of staff Strong interpersonal and communication skills Benefits: Base salary with 20% quarterly cash profit share Paid health, dental, and vision insurance Company provided car with paid gas Cell phone stipend Unlimited PTO with corporate approval Initial and ongoing training and professional development opportunities More about us: A Day In the Life ********************** Who We Are ********************** Caregiver Appreciation ********************** Job Type: Full-time Pay: $80,000.00 per year 20% profit share Benefits: Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Schedule: Monday to Friday On call Ability to Relocate: Doral, FL: Relocate before starting work (Required) Work Location: In person

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Operations Manager POSITION SCOPE: We are seeking an Operations Manager to act as the point person for maintaining and supervising all the inbound/outbound merchandise, inventory management, order processing and the maintenance and organization of back of house and supply areas. Additionally, this role will supervise maintenance and cleaning operations. The Operations Manager will oversee a Coordinator and communicate and collaborate with Corporate Office to streamline operational logistics and procedures to ensure an elevated customer experience, appropriate inventory levels, and store ease-of-use. Responsibilties Participate in inventory cycle counting and use active problem solving to investigate discrepancies. Investigate and resolve negative on hands Follow up on open transfers to ensure completion Protect the company's inventory and assets through thorough inventory management, accurate and timely cycle counts and resolve inventory concerns. Maintain accurate vault organization and consistently spot check inventory trays to ensure accuracy of product storage both in the vault and on the floor. Monitor internal inventory movement via transfers. Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor. Provide sales support on the floor as needed including wrapping, client services, hospitality or any needs as directed by manager on duty. Act as manager on duty when needed and in the absence of Store Manager and Assistant Store Manager. This could include opening and closing the store, approving employee timecards, completing bank deposits, counting registers and assigning tasks as needed. Ensure timely communication with management and sales team regarding new arrivals and product replenishment. Monitors the After Sales, Before Sales and product return processes. Identify store maintenance issues, lighting concerns, cleaning, and security. Work closely with Corporate or external vendors to report, catalogue, prioritize and resolve areas that impact store structural function and image. Ensure merchandise and supply deliveries are accurate, verifying all quantities shipped / received match corresponding documentation for all incoming / outgoing shipments. Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and within our shipping guidelines. Manage courier relationships to monitor shipments and file claims when necessary. Order and manage non-merchandise supplies like stationery and packaging and restock the boutique as needed. Maintain client order workflow including overseeing the Bench Jewelers workflow, coordinating artwork, managing order flow, prioritizing and escalating urgent orders, and pulling pieces for studio work. Confirm product details, quality level and assembly accuracy before processing. Work with sales team and fulfill all orders and maintain systems for up-to-date information. Administer quality checklist and validate using brand standards. Accurately document all inventory movement for orders. Log and track customer returns for repair using Repair Tracker. Monitor and log unfulfilled work orders and track incomplete orders Complete tasks and projects assigned by Store Management. Coordinate with the Corporate Operations Office, to manage and supervise all the operations procedures and ensure consistency. Review operations processes and performance, recommend solutions for improvement as needed for store efficiency. QUALIFICATIONS: Minimum of high school degree, bachelor's degree preferred. Minimum of 5 years previous experience in Retail/ Operations Management with at least 2 years in management experience Mac proficient, advanced excel skills and knowledge of design programs a plus Outstanding attention to detail, highly organized, reporting skills, interest and demonstrated experience in creating and streamlining processes Strong written and verbal communication skills Self-starter and multi-tasker Can work a flexible schedule, which includes evenings, weekends and holidays ensuring that the store is always fully operational Demonstrated ability to navigate through uncertainty and provide clarity in direction to both self and team

An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique. The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members. The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies. Key responsibilities include but are not limited to: SALES PERFORMANCE: Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth. Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients. Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets. Monitor sales trends and proactively drive initiatives to maximize client spend. Set and communicate clear expectations for clienteling standards across the store. Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs. Oversee CRM strategy and execution: Ensure data integrity and full compliance with local legislation. Review CRM outreach performance and provide coaching where needed. Lead by example with client communications and appointments for key launches. Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly. Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image. Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness. To effectively monitor sales by category and by season in order to request stock and increase the sales of the store To identify clients' expenditure and trends season on season and provide feedback to the B&P team To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales CLIENT DEVELOPMENT To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation To ensure accurate client details are added to the Zimmermann database To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers. To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests To ensure that “Thank you” outreach is sent to clients after each transaction To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists RECRUITMENT & TALENT AQUISITION Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported. Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities. Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards. Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout. Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning. Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently. Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success. LEADERSHIP & TEAM DEVELOPMENT To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs. To consistently provide leadership, set an example and be role model for all team members To motivate and coach all team members to achieve their maximum potential Provide consistent coaching, feedback and performance management across the management and store teams. Deliver appraisals and individual development plans for Sales and Operations Managers To follow company's guidelines when team member performance does not meet expectations To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager To train all team members following the Onboarding Schedule in Z. Style Suite To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines To ensure that all team members achieve a superior standard of product knowledge to maximize sales To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values To maintain a professional appearance reflective of the brand image To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K VISUAL MERCHANDISING & STORE MAINTENANCE Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves. To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation. To ensure Window plans and seasonal floor plans are followed thoroughly To ensure weekly VM photos are completed in line with set time frames and as per P&P To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines To have the correct VM tools in store, including sale signage and stickers Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation. STOCK INVENTORY & LOSS PREVENTION Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs. Partner with the Operations Store Manager to ensure: All deliveries, transfers, consignments and returns are processed accurately and on time. Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly. Goods-in-transit and reservations are monitored and followed up within policy timelines. Stocktakes are prepared, executed and reconciled with 100% accuracy. Oversee and support the execution of all loss prevention procedures, including: Ensuring team awareness and compliance with theft prevention protocols. Immediate escalation and thorough investigation of theft or stock discrepancies. Ensuring police and centre security reporting is actioned in line with company policy. Regular review of shrinkage reports, trends and corrective actions with Operations Manager. Team compliance with bag checks Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels. VIC & CENTRE EVENTS To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event Coordinate with Client Development team the event details in line with guidelines Manager RSVP's and guest list Complete and send Event registry and summary post event To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly ADMINISTRATION Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks To manage and control the Weekly and Monthly expenses relevant to your role. To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures To ensure that all reports are to be action in a timely manner To oversee completion of the store's weekly summary Diversity Statement Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process Only Shortlisted applicants will be contacted.

ABOUT US Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long. YOUR OPPORTUNITY Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager. YOUR IMPACT Business Leader Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers. Develops store strategies to optimize profitability. Motivates team to achieve sales goals. Ensures team demonstrates expert product knowledge to clients. Addresses and resolves customer concerns according to company philosophy and standards. Upholds luxury clienteling standards to provide the best customer experience. People Leader Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent Observes and coaches in the moment. Mentors team and monitors development, including issuing disciplinary actions and performance reviews. Continuously trains team on sales techniques, product knowledge and store operations. Enforces employee policies and procedures, including dress code, attendance and punctuality. Manages scheduling, timekeeping and payroll. Demonstrates effective communication with customers, coworkers and associates. Leads by example and positively influences others. Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement Operational Excellence Leader Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs. Ensures adherence to all operational policies and procedures. Executes merchandising standards and quickly resolves any store maintenance issues. Monitors accurate cash handling including opening and closing procedures, deposits and petty cash. Understands organizational objectives and makes decisions that align with company priorities and values. Maintains store safety standards. Responsible for opening and closing the store. KEYS FOR SUCCESS Education: High School Diploma/Equivalency Required 1-2 years of store leadership experience, preferably with luxury brands 3+ years of experience in the luxury retail space Competencies: Knowledge of retail management best practices Track record of achieving results History of building, leading,motivating, and coaching teams Results-Driven: proven ability to understand and drive store profitability through service Customer-focused Strong leadership critical thinking and problem solving skills Passion for luxury product with an appreciation for design Entrepreneurial spirit Solution-oriented A professional, welcoming character and presentation Ability to generate customer delight Client-oriented with an excellent sense of service quality(go the extra mile spirit) Excellent communication skills Strong attention to detail Team-oriented; “win-together” mentality Displays strong organizational skills and follow-through Technologically savvy Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays Languages: Foreign Languages a plus Essential Physical Requirements Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required-frequently Climbing ladders- occasionally Routine standing for duration of shift (up to 8 hours) BENEFITS JUST FOR YOU We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous employee discount Medical, Dental, and Vision insurance Paid vacations (16 days a year) and holidays A 401k plan with an employer contribution Weekly Sales Bonus Structure Tax-free commuter benefits Employee referral program OUR COMMITMENT Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. DISCLAIMER This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Our client, a high-end contemporary fashion brand, is hiring an Assistant Store Manager to join the team at their store located in the Miami Design District. Candidates should be available to work a retail schedule including weekends and holidays as needed. This is a temporary position with the opportunity to extend based on performance and the needs of the business. Job Duties Include: Assist with all areas of guest experience, including acting as a leader on the floor and managing customer service and operational questions Achieve personal and store sales targets Act as Manager on duty when the Store Manager is not in store including completing opening/closing duties, scheduling needs, etc. Perform daily walkthroughs, ensuring store is properly merchandised Maintain stock organization, inventory tracking, and ensuring shipments are delivered on time by partnering with relevant teams Support with recruitment, training, and development of staff Act as a point of contact for cross-functional teams, ensuring clear communication Additional duties as needed and assigned Job Qualifications Include: 5+ years of experience in retail sales Experience in a management position within the luxury retail sector is preferred A proven track record of driving sales while delivering outstanding customer service Ability to strategize, work with agility, and implement practical business practices Ability to lift up to 50lbs & stand for duration of shift Salary: $70K + commission The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

About the Company Management Support Solutions, LLC (MSS) has been engaged to find a Commercial HVAC/R Service Manager for Miami FL. Silver State Refrigeration & HVAC specializes in providing aftermarket commercial HVAC, refrigeration, and plumbing maintenance and repair services to a diverse client base. Headquartered in Las Vegas, NV, the company has established operations across multiple states, including California, Nevada, Arizona, Utah, Texas, and Florida. This extensive regional presence is supported by a workforce of over 200 employees. The company primarily serves large, multi-location chain corporations such as banks, retailers, and quick-service restaurants. These clients depend on Silver State Refrigeration & HVAC for comprehensive facility and general maintenance services that address the varied needs of their property portfolios. By offering a single-source solution, Silver State ensures that clients receive coordinated HVAC and refrigeration maintenance, installation, and repair services, streamlining operations and enhancing service quality. About the Role Silver State Refrigeration & HVAC is seeking an experienced Commercial HVAC/Refrigeration (HVAC/R) Service Manager to lead the Florida operation in servicing commercial HVAC, refrigeration, hot side kitchen equipment, walk-in coolers, freezers, ice machines, etc. for various convenience stores, gas stations, retail space and restaurants. This role is based in Miami, Florida and reports directly to the Vice President of Commercial - Miami. As both a new position and part of a new regional operation, the Commercial HVAC/R Service Manager will play a vital role in establishing and expanding the company's presence. During the initial phase of setting up and growing the Florida operations, the Service Manager will take on dual responsibilities. These include: Personally, performing service calls as needed; while, Managing technicians as they are hired and join the team. As the business develops and reaches a sustainable scale, the Service Manager will transition to focus on managerial duties, overseeing the service team and department operations full-time. Responsibilities Overseeing the daily activities of the service department. Managing service technicians. Ensuring a high standard of customer satisfaction. Coordinating service schedules. Driving both operational and financial performance within the department. Serving as a crucial link between customers, technicians, and company leadership. Performing service calls as needed. Managing technicians as they are hired and join the team. Qualifications High school diploma or GED required. Associate or bachelor's degree in HVAC/R, business, or related field preferred. Required Skills Bilingual English/Spanish (read, write, and speak). 5+ years of experience in commercial HVAC/R service, with 2+ years in supervisory/management role. Strong technical understanding of commercial HVAC/R systems and related electrical and mechanical principles with knowledge of troubleshooting and repair procedures. Valid EPA section 608 certification. Excellent leadership, communication, and customer service skills. Proficient in scheduling software, Microsoft Office Suite, and service reporting tools. Proficiency in reading schematics, work plans, and wiring diagrams. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making abilities. The ability to work independently, make appropriate business decisions that align with company goals, and still follow directives when coming from company leadership. Preferred Skills Experience in managing a team in a commercial HVAC/R environment. Knowledge of safety and compliance regulations. Pay range and compensation package Medical, dental, vision, and other ancillary voluntary insurance products available. PTO Holiday Pay 401K available. All offers of employment are contingent upon the candidate successfully passing an MVR, background check, and pre-employment drug screen. Equal Opportunity Statement Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at the company is on an “at-will” basis.

We are seeking an experienced Plumbing Service Manager to lead and grow our Commercial Plumbing Service Department. This role oversees the operations, financial performance, and team development for all plumbing service activities, including maintenance, repair, and installation of commercial and industrial systems. Typical projects and equipment include domestic water and sanitary systems, hydronic piping, boilers, chillers, cooling towers, heat exchangers, pumps, backflow devices, and related mechanical systems. Primary Responsibilities Direct the day-to-day operations of the Plumbing Service Department, working closely with the Service Coordinator to assign work and manage schedules. Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability. Recruit, onboard, and retain top plumbing and mechanical service talent while fostering a culture of professional growth. Plan and implement technician training and development programs to strengthen technical expertise and career advancement. Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement. Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis. Monitor project financials, job costing, and departmental budgets to achieve profit targets. Coordinate on-call schedules for after-hours and emergency service. Provide advanced technical support and troubleshooting guidance to field teams on complex systems such as boilers, pumps, and chilled-water loops. Oversee inventory management, including vehicles, parts, tools, and service equipment. Conduct routine quality inspections at client sites to ensure compliance with company standards, safety protocols, and local codes. Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions. Perform additional responsibilities as assigned by branch leadership. Qualifications Degree from an accredited college, trade school, or completion of a recognized plumbing or mechanical training program. Active plumbing license and relevant industry certifications required (Master or Journeyman Plumber preferred). Experience 10+ years of experience in commercial or industrial plumbing/mechanical services, with a portion in a leadership or management capacity. Minimum of 2 years of plumbing or mechanical service sales experience, including preparing proposals and securing new business. Strong background in commercial hydronic systems, boilers, chillers, cooling towers, and pump systems preferred. Skills & Competencies Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams. Strong written and verbal communication skills, with a customer-focused approach. Highly organized and detail-oriented, with the ability to manage multiple priorities. Proficiency with Microsoft Office and related business applications. In-depth knowledge of plumbing and mechanical systems, piping materials, and related components. Solid understanding of financial management, including budgeting, estimating, and tracking job profitability. Familiarity with service-based marketing and sales practices. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Work Location: In person

Step into a Leadership Role! We're searching for an Assistant Store Manager who's ready to take the next step in their retail career and assist us in opening our new store coming to Miami Beach-Lincoln Road!! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact! What You'll Do As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include: Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals. Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success. Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere. Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency. Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly. Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best. Who You Are Experienced Leader - A motivated professional with 1-2+ years of retail management experience. Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development. Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations. Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store. Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule. Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes. Why You'll Love Working With Us Opportunities for Growth - Be part of a growing global fashion brand with room to advance. Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm. Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same. Competitive Pay & Perks - We believe in recognizing and rewarding your hard work. If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you. Apply today and let's make an impact together! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Work Location: In person

Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus. MUST HAVE JOB REQUIREMENTS: 5 Star Hospitality pedigree Combination of experience in Hotel and Residential Management Commitment and Longevity A strong Flexible demeanor Verbally Eloquent (Spanish is not a must but preferred) Capability to work directly with and under direct order of the Board Highly detailed oriented Extremely hands-on Must be a Licensed Community Association Manager DUTIES INCLUDE BUT NOT LIMITED TO: Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures. Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors. Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives. Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner. Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board. Oversee expenditures, budget management, reserve studies, reserve investments/funding. Collect and organize all documentation related to Association operations including records/books, documents, correspondence. Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct.. Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements. Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner. Constantly strive for improvements in work process and results to better meet client's expectations. Prepare annual budget for the association. Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables. Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Establish and maintain collaborative working relationships between departments, with coworkers and other members the team. Prepare for team meetings, in advance, and act as chairperson for the meeting. Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures. Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations. Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered. Respond to phone calls and correspondence in a timely and professional manner. Maintain a professional relationship with the BOD, Unit Owners, and vendors. Ability to run a BOD meeting when necessary, according to Roberts Rules of Order. Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc.. Organizes time effectively and successfully balances the competing demands of multiple projects. Maintain accurate records, files and communication pertinent to the Association office. Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site. Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required. Possess all knowledge of assets cash balances and availability of funds for projects. Monitors aging report, timely legal action, and updated collection module on a timely basis. Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly. Previous On-Site experience (5+ years) Must possess strong managerial background. Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance. Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs: Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity. Must have the ability to maintain a professional demeanor and appearance at all times. Strong organizational skills and the ability to work in a fast-paced environment are critical. Knowledge of Jenark, Strongroom and Building-Link Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Paid time off Referral program Vision insurance Application Question(s): Are you within 10-15 miles from the Miami Beach area? Did you read the Must Have Job requirements in the job description? Education: Bachelor's (Preferred) Experience: Hotel / Residential Management: 5 years (Required) Hospitality: 5 years (Required) Finance /Budget: 3 years (Required) Language: English (Required) Spanish (Preferred) License/Certification: Licensed Community Association Manager (Required) Ability to Relocate: Miami, FL: Relocate before starting work (Required) Work Location: In person

Job Description Title: Vice President, Risk Operations Reports to: Chief Operating Officer About the Company At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision- Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions. Job Summary The VP, Risk Operations serves as the senior executive responsible for the strategies, processes, teams, and controls that influence delinquency, loss performance, fraud prevention, and recovery outcomes across the customer lifecycle. The leader will ensure all risk operations deliver predictable performance, a strong customer experience, and full compliance with regulatory and investor expectations. This role requires a combination of strategic vision, analytical depth, operational judgment, and the ability to build and manage high-performing teams in a fast-paced environment. Key Responsibilities Lead the transformation toward a predictive and insight-driven risk operation across Collections, Loss Mitigation, Fraud, and Recoveries. Establish a unified operating framework that integrates segmentation, modeling, channel optimization, and agent performance insights. Strengthen BMG's credibility in the investor marketplace by demonstrating disciplined execution, consistent performance management, and transparent reporting. Oversee early-stage, mid-stage, and late-stage collections strategies and execution across digital and live channels. Deploy segmentation, VAR modeling, intent/willingness models, and channel affinity insights to optimize treatments and improve cure rates. Increase the effectiveness of hardship programs and customer engagement strategies through experimentation and measurement. Lead prevention, detection, and investigation capabilities using a modernized toolset and integrated decisioning framework. Establish consistent protocols for identity verification, behavioral analytics, and fraud case management. Partner with Analytics to continuously refine fraud scoring, rules, and controls. Oversee all post-charge-off activities including recoveries operations, debt sales, and bankruptcy workflows. Ensure timely execution of forward flow and debt sale processes with a focus on ROI, accuracy, and control. Use predictive modeling to optimize recovery strategies and improve net return. Translate analytical models into operational strategies that drive measurable improvements in roll rates, cure, fraud detection, and recovery yield. Partner with the Director of Analytics to ensure data-driven decisioning, dashboarding, segmentation, and treatment optimization. Create a continuous learning environment that tests, measures, and refines strategy in real time. Ensure full adherence to applicable laws, regulations, investor guidelines, and internal policies across all risk operations. Strengthen control environments by establishing standardized processes, documentation, quality monitoring, and governance routines. Work closely with Compliance, Legal, and Internal Audit to proactively mitigate risk and maintain operational integrity. Lead and mentor a team that includes the Director of Collections, Director of Recoveries, Senior Manager of Fraud, and future leaders across analytics-driven treatment strategy. Build a culture of accountability, urgency, data-driven decisioning, and performance excellence. Develop leadership maturity across the organization and deepen partnership credibility with the investor marketplace. Qualifications 12+ years of leadership experience in Risk Operations, Collections, Loss Mitigation, Fraud, or related domains within fintech, consumer lending, or financial services. Strong analytical background and experience applying segmentation, modeling, and experimentation to operational strategy. Demonstrated success managing large operations teams in high-growth or transformation environments. Expertise in compliance, controls, and regulatory expectations related to collections, credit reporting, consumer communications, and fraud operations. Exceptional leadership presence with the ability to influence executive teams, regulators, and investor partners. Ability to balance strategic vision with disciplined execution and urgency.

Swiss Re is seeking an experienced and highly engaged Office & Operations/Facilities Manager to oversee five key locations-Miami, Alpharetta, Washington, D.C., Lansdale (PA), and Midlothian (VA). This role is ideal for a dynamic professional who excels at building strong relationships, driving operational excellence, and delivering exceptional workplace experiences. This person must be based in Miami, Florida. About the Team: This role is a part of the Corporate Real Estate & Services (CRES) Americas team. You will partner closely with the Head of CRES East Region and local business leaders to manage facility operations, guide capital and infrastructure projects, and foster a culture of continuous improvement across multiple sites. The CRES team is responsible for leading and managing third-party vendors and contractors - while representing Swiss Re with professionalism and confidence. About the Role: Stakeholder & Workplace Experience * Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations. * Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service. * Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team. Facility Operations & Project Management * Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices. * Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.). * Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget. * Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance. Financial Management * Own budgeting, forecasting, and monitoring of all associated office expenses and investments. * Process and review invoices, manage office supply inventory, and ensure adherence to annual budgets and savings goals. * Prepare financial and business reports for the Head of CRES East Region. Vendor & Contract Management * Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements. * Partner with Procurement to ensure all contracts comply with Swiss Re standards. * Direct and evaluate the work of external staff (3 team members). Risk, Safety & Compliance * Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events. * Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews. * Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions. About You: * Fluency in Spanish required. (Need to be English speaking and Spanish speaking) * Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment. * Proven project management experience, including construction and fit-out oversight. * Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions. * Strong knowledge of lease language and property standards. * Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership. * Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams. * Experience with Integrated Workplace Management Systems (IWMS). * Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels. * Swiss Re supports flexible working arrangements; however, due to the relationship-driven and operational nature of this role, consistent on-site presence is essential. This role is based in Miami, Florida. The estimated base salary range for this position is $80,000 to $120,000. The specific salary offered for any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 136176 Nearest Major Market: Miami Job Segment: Facilities, Operations Manager, Compliance, Risk Management, Contract Manager, Operations, Legal, Finance

Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost-effectiveness. Key Responsibilities: * Oversee and streamline customs clearance activities, ensuring timely and compliant processing. * Train and implement policies and procedures that uphold our service standards. * Lead and develop a talented team, providing coaching and performance management. * Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity. * Collaborate on policy development to enhance our customs operations. What We're Looking For: * Mandatory - Extensive knowledge of importing regulations and customs brokerage practices. * Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. * Strong analytical and problem-solving skills. * Excellent communication skills-verbal, written, and interpersonal. * Proficiency in computer applications, including spreadsheets and databases. * Demonstrated leadership experience in coaching and developing staff. * Financial acumen, including budgeting experience. * A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. * A Customs Brokerage License is required. * In-depth understanding of ACE and experience with US Customs regulations and PGAs. * Familiarity with Northern Border Customs Entries (Canada to USA). Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees) * Compensation: Competitive base salary plus role dependent performance-based incentives. * 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. * Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. * Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. * Vision: Optional coverage for exams, frames, and contacts. * Dental: Optional coverage for preventive, basic, and major services. * Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2 ","title

How You Will Make an Impact Our partner is seeking a highly skilled Customer Operations Manager to join their dynamic sales planning team. In this pivotal role, you will manage retailer supply chain processes and metrics. We're looking for a key member of the sales planning team with effective capacity/demand planning skills, supply chain expertise, and a robust collaborative approach towards problem solving. Responsibilities to include: Retail Partner Collaboration: Build and maintain relationships with retailer replenishment and operations teams through regular meetings, aiming to pinpoint and capitalize on opportunities for growth. Key Performance Indicators (KPIs): Improve supply chain processes for retailers to achieve or surpass goals such as in-stock levels, weeks of supply, Gross Margin Return on Inventory Investment (GMROII), and On-Time In-Full (OTIF) metrics. Risk Management: Proactively identify and address retail supply chain risks, including inventory shortages and transportation disruptions, by leading cross-functional teams to devise and implement solutions. Sales and Operations Coordination: Serve as a liaison between sales and operations departments, ensuring a harmonious balance of internal and external supply chain requirements. Retail Merchandising: Manage the optimization and implementation of retail merchandising, collaborating with marketing, sales, and operations to ensure timely and complete delivery of merchandising materials. Strategic Planning and Optimization: Collaborate with operations to develop and implement supply chain strategies to enhance efficiency, reduce costs, and improve overall performance. What You Will Need Bachelor's degree in Business, Engineering, Supply Chain Management, or related field. 3+ Years supply chain or project management, technical customer support or related experience. Strong ownership, action driven, and discipline in establishing and improving processes. Proven expertise in advanced supply chain modeling techniques (optimization algorithms, simulation, machine learning). Strong analytical skills and proficiency in data analysis and visualization tools. Exceptional problem-solving, communication, and leadership abilities. Six Sigma will be an asset. Who You Will Work With Our partner is an organization that values collaboration and community. As the Customer Operations Manager, you will work closely with the Sales, Operations, and Marketing teams.

Job Description We are looking for a Law Office Manager/Director of Operations who is a savant of workflow and project management, who deeply understands employee accountability and engagement, who is metrics-driven and KPI-obsessed, and who will be invested in making important contributions to the success of the Firm. We are an Estate Planning Law firm in Miami that started 10 years ago and has grown rapidly since 2019. Our goal is to double gross revenue in the next 18 months, and we are going to need a dedicated Operations Director to get us there. We've done a few things right and we are proud of the firm we've built... but there is a lot of room for improvement. The right person for this position is someone who also shares that same philosophy. All submissions will be kept totally confidential. If you're interested in applying to this position, please FOLLOW THE INSTRUCTIONS AT THE END OF THIS POSTING. Reports To: The Managing Partner, but with a great deal of delegated management and decision-making authority to truly run/manage the “business end” of the law firm. About the Position: We are seeking a Professional with the experience and maturity to keep the Firm's needs at the forefront and work closely with the Owner on strategy, policy, problem-solving, and decision-making. The right person for this position will be able to help me, help you, and get the job done. Compensation: $90,000 - $110,000 yearly Responsibilities: This position will be responsible for helping in the planning, organizing, directing, and controlling the day-to-day operations of the Firm, and for directing the implementation of Firm policies. It is responsible for a wide range of responsibilities in all phases of law firm administration, including personnel, finances, and business systems. In short, everything but the practice of law. The People: You will play a major role in shaping this firm's culture and business strategy, so we need someone with significant hands-on experience. This position has broad discretion and authority to manage the people throughout, i.e., you will need to hire, oversee training, assess, retrain, potentially fire, and not be afraid to start all over again until we find the A-Players that we will need to grow. Accountability should be your middle name. Do not apply if you want to be friends with your team more than you want to manage and hold them accountable If you can help us create a culture that is professional, service-oriented, systems-focused, and KPI-driven-where everything that matters is clearly written down, clearly communicated, and clearly measured - then you may be the one for us You will create employee scorecards with individual and department KPIs to measure against. You will obsessively monitor every team member's contribution to the firm and will know you have done a good job when everyone in the production is hitting their numbers. The Financials: We have a Bookkeeper and we have a Fractional CFO, but you must still have some financial background and be familiar with the review and analysis of key financial reports used for the data-driven management of a law firm. You will oversee financial operations and develop key finance and accounting tools for us to review, including cash flow forecasting reports, financial forecasts, budgets, performance reports, etc., which will help us make informed strategic business decisions. You will ensure the accuracy and reporting of monthly financial reports prepared each month by the bookkeeper. You will be maximizing the profitability and productivity of the team by determining if the Firm is understaffed or overstaffed, whether employees are overpaid or underpaid; and building the tools and training to help those employees “lean in” to their biggest strengths so they can be happy and productive, and the Firm can get the highest ROI. The Systems: Acquiring and analyzing data should be one of your favorite pastimes! We are building a firm where systems run the business, and people run the systems. This position is responsible for improving both our people and our systems. The primary tools of this position are policies, procedures, checklists, templates, examples, scripts, and software (referred to as “PSPs” for short), which come together to compose systems that make the Firm more productive and profitable. You are going to be responsible for creating, managing, and overseeing those systems to ensure they are being executed according to our established standards. A key part of your job is to create and implement best practices that transform an ineffective system into a profitable and productive one. HR /Management Responsibilities: Recruit, onboard, and train new personnel. Retrain current personnel as applicable. Conduct performance reviews. Accountability and management of staff. Develop and manage a proactive and organized sales process and pipeline, and track achievement against strategic objectives and the business plan. Create an internal audit system to trigger red flags when systems are not working optimally, investigate the reason for the failures, and propose solutions (whether related to personnel, technology, workflow, etc.). Refine and maintain the Firm's technology infrastructure to minimize waste and maximize internal efficiencies within the Firm. Systems Development Responsibilities: Refine “SKUs” and PSPs, and train staff on the same. Create, Audit, and enforce PSPs. Optimize firm technology and firm efficiency. Qualifications: Must be tough as nails. Should have prior Law Firm experience. Be fast-paced and scrappy. Have a high energy level and are even a little impatient. Be metrics-driven and KPI-obsessed. Sharp and driven with an unshakeable work ethic. Seek out and uncover performance issues and implement solutions. You must have experience managing a team of more than 15 people. Not only adapt to change but also seek and drive change toward growth. You must embrace candor in communications and interactions. Having keen conflict resolution (not conflict avoidance) skills. TO APPLY: In addition to your resume, submit a cover letter (it will prompt you to do so) and include the following information: Why are you interested in this position? How does this position align with your career goals? What will you bring to the table? I am the ONE (start your cover letter with this line). Compensation: $90,000 - $110,000 (depending on skill and experience) yearly with a full benefits package About Company Our name says it all. We are a boutique firm of dedicated attorneys that HELP CLIENTS PROTECT THEIR RICH LIVES AND LEAVE A RICH LEGACY. We practice only the areas of family wealth succession: Estate Planning, Asset Protection, and Estate Administration. We know what we are doing, we love what we are doing, and we believe in what we are doing. Our Vision: We are not just legal advisors; we are architects of generational prosperity. By empowering families with comprehensive planning & asset protection strategies, we aim to break down barriers to successful wealth preservation and transfer. We believe that protecting clients' hard-earned assets will pave the way for their families' legacies of significance and impact. We aspire to transform how people think about legacy, creating a ripple effect that positively impacts future generations.

Job Details Coral Gables, FLDescription This position is in Missouri, and will be responsible for overseeing several stores in the region of St. Louis. The ideal candidate must already be living in the area to apply. We are a leading Franchisee of GoTo Foods - the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team! (We are projecting growth in the next couple of years. Position Summary: The Director of Operations oversees the district managers of several restaurants in a specific region, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The Director of Operations provides the vision and helps provide the strategic plan to deliver expected results. The Director of Operations leads district managers across multiple restaurants in a designated region, ensuring they achieve sales targets and adhere to operational standards and regulations. This role focuses on enhancing sales performance, managing costs and expenses, maintaining and improving revenue goals in addition to maintaining service standards and safety protocols, and adherence to state, federal, and local employment laws as applicable. The Director of Operations also plays a pivotal leadership role, guiding the region towards its strategic objectives and ensuring successful outcomes, leading with vision and modeling company values . Essential Duties and Responsibilities: Leads, coaches, develops, trains, manages, and mentors District Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus. Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations. Monitors and improves workflow, ensuring high productivity and quality standards. Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to the District Managers. Collaborate with District Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards. Exercises discretion and good decision making when addressing the changing demands of the business. Address employee relations issues that couldn't be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Partners with HR leadership to maintain a consistent delivery of performance and policy expectations through the region. Oversees the development and succession planning for management. Prepare high-potential District Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Assists in the development of General Managers through coaching, training, and our development platforms. Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies. Supervisory Responsibilities: Typically manages 4 or more direct restaurants. Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of District Managers and below in accordance with company policies, and in compliance with federal, state and local legislation. Additional Duties: Ensures full implementation of new products, programs, and applicable training. Oversees new unit openings and restaurant remodeling in geographic areas. Participates in the preparation of the annual operating budget. Qualifications Qualifications: To perform this job successfully, an individual must be able to Satisfactorily perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience preferred. Education and/or Experience: High school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of. A minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry. Track record of success in leading, managing, coaching, and developing high-performance teams. License/Certifications: Reliable transportation. Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment. Food Handler Permit as required by local laws. Compliance with all local Health Department requirements. Job Competencies: Communication Skills: Ability to read, write, and interpret routine reports, documents and correspondence. Ability to effectively speak with internal customers, external guests, and vendors. Ability to effectively listen and respond to customer needs. Ability to effectively make oral presentations to broad audiences. Reasoning Ability: Ability to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Planning Skills: Ability to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines. Computer Software Skills: Proficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required. Other Skills: Ability to quickly adapt to change and adjust priorities to meet the organization's needs. Excellent organizational skills are needed. Ability to work weekends and extended work schedules as needed. Standing for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers. Walking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods. Bending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks. Lifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status.

The Director of Gateway Cargo Operations is responsible for overseeing and optimizing all aspects of gateway operations to ensure compliance with security, safety, regulatory, and performance standards while delivering high-quality service to customers. This role ensures operational efficiency, vendor and equipment management, and alignment with corporate goals through effective leadership, budgeting, and collaboration with internal teams and external agencies. Responsibilities * Responsible for maintaining, supporting and improving the overall gateway operation to support all business units of the company. * Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations. * Provide strategic leadership and direction for all gateway operations, including gateway administration, warehouse cargo processing, ramp operations, and customer service. * Oversee frontline, supervisory, and management staff to ensure effective execution of operational tasks in compliance with company standards and regulatory requirements. * Coordinate with Flight Operations, Technical Operations, Sales and Marketing, and other company departments to support on-time aircraft departures and optimize cargo load planning and aircraft capacity utilization. * Maintain oversight of customer service standards and ensure appropriate team responses to customer needs, inquiries, and issue resolution. * Monitor regulatory compliance across all operations (TSA, FAA, OSHA, CBP) and ensure adherence to internal and external policies. * Supervise the achievement of key performance indicators (KPIs), including on-time performance, cargo throughput, safety metrics, and service quality. * Liaise with Sales and Marketing to support commercial objectives, facilitate smooth customer onboarding, and ensure operational readiness for business growth. * Maintain oversight of billing accuracy, budget and financial controls, and the timely processing of operational charges. Ensure all invoices are sent forward to be paid promptly. * Manage third-party contracts and service providers involved in gateway operations, ensuring adherence to contractual terms and service levels. * Enforce and continuously improve standard operating procedures (SOPs) for cargo handling and ground operations through team leadership and process governance. * Ensure teams are prepared for scheduled and unscheduled flight operations by overseeing flight readiness, documentation, cargo build-up/breakdown, and coordination with operational groups. * Lead response planning for irregular operations (IROPs), safety events, and disruptions, ensuring appropriate team actions and reporting are conducted. * Oversee the safe and compliant handling of special cargo, including hazardous, perishable, and high-value items. * Manage staffing plans, labor allocation, and scheduling needs in accordance with budget and operational forecasts. * Maintain a high standard of facility safety, security, cleanliness, and readiness across warehouse and ramp areas. * Promote a workplace culture focused on safety, accountability, performance, and continuous improvement. * Perform additional duties as assigned. Qualifications * Bachelor's degree or equivalent experience required. * Minimum 10 years' experience required; at least 7 years of extensive airline operational experience involving large stations or regional concepts and progressive experience in air cargo, warehouse, or airport operations. * Previous experience in Aviation Management, Logistics, Supply Chain, Business Administration, or related field (required). * Relevant certifications (e.g., IATA, OSHA, TSA, Dangerous Goods) are a plus. * Multilingual in English and Spanish (preferred) * Proven leadership experience in managing cross-functional teams, including frontline, supervisory, and management levels. * Experience working with regulatory bodies such as TSA, FAA, CBP, and OSHA. * Strong knowledge of cargo handling procedures, ramp operations, warehouse management systems (WMS), and ground support equipment. * Proficient in Microsoft Office Suite and relevant operational/logistics software (e.g., CargoSpot, SAP, or similar). * In-depth understanding of aviation safety, security protocols, and regulatory compliance requirements. * Familiarity with handling special cargo (e.g., hazardous materials, perishables, valuables). * Excellent leadership, organizational, and interpersonal skills. * Strong verbal and written communication abilities; able to interface effectively with all levels of internal and external stakeholders. * Strong analytical and decision-making capabilities under pressure and during irregular operations (IROPs). * Ability to manage crises, respond to operational disruptions, and drive process improvements. * Experience managing budgets, financial controls, and vendor contracts. * Must be able to work flexible hours, including nights, weekends, and holidays, as required. * Physical ability to inspect warehouse and ramp areas as needed. * Ability to travel for business from time to time. * Experience with B747/B777/B767 cargo operations preferred. * Ability to pass background checks and meet airport security clearance requirements. Salary Range: $117,500-$158,500 The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at ****************************************** To view our Pay Transparency Statement, please click here: Pay Transparency Statement "Know Your Rights: Workplace Discrimination is Illegal" Poster The "EEO Is The Law" Poster

Manager Physician Practice Operations, MNI - Office, FT, 8:00am - 4:30pm-155271 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description Responsible for strategic thinking, tactical action, and operational decision-making to fulfill the mission of the department and organization. The Manager is a cross-functional leader who oversees patient flow across multiple service lines, departments, and sites. Develops, interprets, and applies departmental policies and standardized workflows. Responsible for implementing process change identified through the Revenue Cycle process or regulatory audits. Anticipates and encourages research of business needs to develop, plan, and implement proactive solutions. Expected to manage initiatives in support of patient satisfaction standards and objectives. Provides financial analysis and strategic planning, as well as oversees the budgetary controls in partnership with various levels of management and Finance. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees: Bachelors. Additional Qualifications: Bachelor‘s Degree in Healthcare preferred with a minimum of 5 years‘ experience in healthcare leadership. Certified Healthcare Access Manager (CHAM) preferred. Desired leadership experience in managing multiple departments, call center type environment, or fast-paced environment under tight/stressful timelines. In lieu of Bachelor‘s Degree, a minimum of 6 years‘ experience in healthcare leadership. Excellent verbal and written communication skills with an emphasis in problem resolution. Ability to multitask, especially during stressful situations. Professional, detail-oriented team player. Understand performance improvement, i.e., collect data, analyze data, identify process and implement process change. Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Experience in Microsoft Office products and EMR applications. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 5 YearsJob CorporatePrimary Location MiamiOrganization Baptist Health Medical GroupSchedule Full-time Job Posting Dec 17, 2025, 12:00:00 AMUnposting Date OngoingEOE, including disability/vets