Operations manager jobs in Monroe, NY

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports To: District Manager Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates Essential Functions People Development Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. Performance Management: Set annual goals, administer performance reviews, and develop all direct reports. Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience. Customer Experience Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. Leadership: Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness Payroll Management: Meet all payroll expectations. Loss Prevention: Control company assets by meeting all loss prevention measures. Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities Decision Making: Use sound judgment when making decisions. Communication: Maintain excellent communication skills. Integrity & Respect: Act with integrity and respect. Adaptability: Adapt to changes required by the business. Multitasking: Ability to handle multiple tasks simultaneously. Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals. Proficiency in personal computer use and detailed report analysis. High school education or equivalent preferred. Ability to perform heavy lifting in excess of 30 pounds. Ability to stand for a minimum of eight hours during scheduled shifts.

Shift: Monday through Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives. We are seeking an accomplished leader in the Environmental Testing or other related industry experience for a pivotal role overseeing service and operational programs within the business unit. The position is based in Fairfield, NJ Environmental Lab but will require extensive travel-up to 4-5 locations-across New Jersey and New York areas within the business unit. Candidates from outside the state or the Northeast region are encouraged to apply. The ideal candidate will possess substantial experience in the environmental industry, with a demonstrated ability to lead teams, manage profit and loss (P&L) responsibilities, and oversee operations across multiple sites. Essential Functions Provide strategic leadership and direction for all environmental service and operational initiatives across multiple job sites. Lead, organize, and administer programs for laboratory, field, and service operations to ensure compliance, efficiency, and excellence. Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the facility(s); directs the preparation and administration of the budget. Direct P&L management for the assigned sites, driving business performance and cost-effective service delivery. Oversee and evaluate the activities of cross-functional teams, fostering a culture of collaboration and accountability. Ensure adherence to federal, state, local, and industry-specific environmental regulations and standards. Report key operational and service metrics to senior leadership, providing actionable insights for continuous improvement. Initiate and manage special projects, identify operational priorities, and coordinate solutions across locations. Maintain current knowledge of environmental laws, industry trends, and regulatory changes. Promote the organization's mission, delivering exceptional service to internal and external stakeholders. Manages special projects by identifying issues and priorities; communicates and coordinates, and evaluates results. Qualifications Bachelor's degree in environmental science, chemistry, biology, operations management, or a closely related field. Minimum of 7-10 years of relevant managerial experience preferably in the environmental industry or other similar industry experience Proven track record of leading complex operations and driving business results. Equivalent combinations of education, training, and experience may be considered. Required Knowledge Comprehensive knowledge of environmental regulations, operational laws, compliance standards, and relevant codes. Expertise in service and operational administration in complex, specialized environments. Thorough understanding of administrative functions: goal setting, program development, implementation, evaluation, and multi-area employee management. Advanced experience building, motivating, and managing high-performing, multi-location teams. Strong skills in budget development, P&L management, and overall administration. Proficiency with field-specific computer applications and operational systems. Ability to navigate interpersonal relationships across diverse backgrounds, including challenging situations. Advanced program planning, development, evaluation, and multi-site coordination abilities. Expert in delivering clear oral presentations and written reports at all organizational levels. Strong business English, with correct spelling, grammar, and punctuation. Required Skills Skilled in planning, organizing, and administering comprehensive service and operational support. Proven program and staff management abilities. Experienced in training on policies and procedures. Capable of developing and implementing goals, objectives, policies, procedures, and work standards for organizational success. Adept at building effective teams and motivating for exceptional, cost-effective customer service. Expert in performing service and operational duties across assigned areas. Competent in interpreting and explaining relevant laws, codes, and regulations. Experienced consulting for supervisors and managers. Skilled in preparing clear, concise reports and communications for various audiences. Demonstrates initiative and independent judgment within leadership frameworks. Uses tact, discretion, and prudence in interactions. Effective in oral presentations to diverse groups and organizational levels. Contributes to team and work unit goals, objectives, and activities. Establishes and maintains positive working relationships across the organization. Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work. Benefits When you join Pace , you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft. Equal Opportunity Employer Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience. The David Yurman Westchester Assistant Store Manager will be accountable for the following key deliverables: Core Responsibilities Achieve and/or Exceed Sales Plan Partner with sales professionals to meet their individual sales plans and KPI Participate in the development and execution of strategic initiatives to deliver the sales budget. Demonstrate an active role on the selling floor through sales leadership and client development Support sales professionals in closing sales Facilitate the implementation and success of special events held at the retail store Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs Clientele/Service Management Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development Ensure store data capture goals are being achieved Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met. Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions Operations Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage. Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns. Implement and support all security measures Partners with the sales professionals in the administration of special order requests Oversee store opening and closing in the absence of the Retail Store Manager. Talent Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates. Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance Provide formal and informal feedback to staff to build ongoing development opportunities Explain and enforce KPIs and ensure that staff is trending to those measures Qualifications Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff Ability to manage multiple tasks in a fast-paced environment Proven ability to drive results, and strategic vision to develop business Language skills (Spanish) are a plus Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.). Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Computer Skills: Proficient in Microsoft Word, Excel, and Outlook The expected base pay for this role is $80,000 - $92,500 annually. Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

ABOUT THE JOB: Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional Retail Store Manager who will be responsible for our Westchester retail store located in the The Westchester in White Plains, NY. You'll work closely with the GOAT USA retail team, reporting directly to the Regional Retail Manager. The ideal candidate for the Retail Store Manager role will have a deep understanding of retail operations, from inventory management and customer service to staff training, team development, and sales performance. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about leading a high-performing team, and is committed to delivering exceptional customer experiences. The ideal candidate will also be proactive in fostering a positive store culture, driving sales growth, and contributing to the success of a dynamic and rapidly expanding retail business. WHAT YOU'LL DO: Position Overview: The primary responsibility of the Retail Store Manager is to ensure the GOAT USA retail store operates smoothly and efficiently. This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting, and training employees, developing schedules, and maintaining a positive and productive work environment. Additionally, they monitor sales targets, analyze store performance, and ensure compliance with company policies and procedures, while motivating and leading the entire team to achieve store goals. Job Duties and Responsibilities Complete store operational requirements by scheduling and assigning employees to shifts. Promote optimum staff performance by coaching, counseling, and disciplining employees. Regularly schedule meetings with staff to review performance. Deal with escalated customer service issues and incident reports Coordinate with Regional Manager to review company initiatives, expectations, and requirements pertaining to the retail location. Present the store creatively and cultivate a restock schedule for always maintaining inventory. Engage with the GOAT USA sales strategies. Manage inventory. Open and close the store Opening and closing the register Ensure store is secure and safe for staff and customers. Maintain cash deposit routine. Report cash and sales numbers to the Regional Manager, accounting team, and executive team. Make sure the store is neat, presentable, and organized at all times. Secure merchandise by implementing security systems and measures. Protect employees and customers by providing a safe and clean store environment. Facilitate and assist in the store restocking on Thursday mornings. Coordinate with retail leadership to rotate inventory throughout the seasons. Organize the stockroom. Fulfill any online orders from the store. Decorate the store during holidays. Maintain excellent communication and Customer Service skills. Maintain cleaning supplies, utilities supplies, and cleaning schedule for the store. Requirements Excellent verbal and written communication skills. Strong communication, leadership and team management skills Excellent organizational and time management skills. Exceptional interpersonal and conflict-resolution skills. Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) Ability to communicate effectively in English Capable of lifting or moving heavy products up to 50 pounds. Able to stand and walk throughout the scheduled work shift. Basic math skills for handling transactions. Basic Excel and Word skills. Must work every Monday, days of restocks, and one weekend day. Full Time U.S. Employee Benefits Include: PTO Health Insurance DCA/ FSA account Employee discount Equal Employment Opportunity Statement: GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements. ABOUT US: GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone do be the GOAT! Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 150 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow. Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand, product line, and founder's story.

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operations Establish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor Leader Champion company initiatives, being adaptable and flexible to change and responsibilities Essential skills and experience: 2+ years managing a sales team in a retail or services industry Experience managing and coaching a team in a customer-centric, solutions-based environment Must be able to engage and speak to customers and understand their needs Strong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. #MGT At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Full-time Description Join us in shaping the future of Banking Operations… Step into a role where your strategic mindset and operational expertise fuel the operational efficiencies and next evolution of our Credit Union. As the Manager of Banking Operations & Administration, you'll be empowered to lead with impact and cultivate a high-performing team that powers everything from branch support to digital banking experiences. If solving complex challenges, elevating processes, and championing smarter, more efficient ways of working is your specialty, look no further. You'll influence cross-departmental initiatives, optimize vendor relationships, and drive innovation that directly enhances how our current and future members bank with us every day. Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. POSITION PURPOSE The Manager of Banking Operations and Administration is responsible for leading a high-performing team dedicated to the efficient delivery of operational support and administrative excellence across the credit union. This role provides strategic oversight of Retail Banking operations and serves as a key advocate for process improvement and operational innovation throughout the organization. By maintaining a deep understanding of industry trends, regulatory requirements, and emerging technologies, the Manager ensures the continued evolution of the credit union's operational framework. The position oversees products and vendor relationships for deposit operations, online banking, mobile banking, ATM services, and card services, ensuring optimal functionality and member satisfaction. In addition, this role supports cross-departmental collaboration, advises on strategic operational initiatives, and leads projects that advance the efficiency, compliance, and overall member experience of the credit union. What's in it for you? Salary: $73,000 - $91,000 per year (depending on experience) Benefits: Incentives and Merit Increases Paid Time Off & Paid Federal Holidays Medical, Dental, Vision & Life Insurance Employee Assistance Program Flexible Spending Accounts/HSA 401(k) with Employer Match Educational Assistance Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Provide strategic and operational leadership to the Banking Operations and Administration team, ensuring full utilization of credit union systems and a strong working knowledge of all supporting technologies. 2. Oversee daily balancing and reconciliation of ATM and debit card dispute general ledgers. 3. Oversee collaboration with the Application Administrator to ensure successful delivery of core and digital banking upgrades, including vendor coordination, change management, and cross-functional user acceptance testing. 4. Partner closely with the Training Department to identify knowledge gaps through departmental interactions and support ongoing staff development initiatives that enhance organizational expertise. 5. Manage workflows for all departmental functions, including those within the core and ancillary application environments. 6. Build and maintain strong relationships with internal stakeholders and external vendors to optimize the performance and support of technology systems serving members. 7. Continuously assess and enhance departmental processes to improve efficiency, accuracy, and member service delivery. 8. Provide leadership in the development, implementation, and ongoing refinement of departmental policies and procedures to ensure consistency, compliance, and operational excellence. 9. Contribute to the development and implementation of credit union-wide goals and strategic objectives. 10. Foster a culture of open communication and engagement by ensuring team members are informed, aligned, and motivated around organizational priorities. 11. Serve as the primary resource for resolving complex member issues, ensuring timely, accurate, and empathetic resolution that strengthens member trust and satisfaction. 12. Monitor card portfolio performance, including usage and growth, in collaboration with Retail Banking and Product Development, and report portfolio results to senior leadership. 13. Lead departmental initiatives and manage related resources, ensuring project completion within established timelines and budgets. 14. Recruit, develop, evaluate, and lead direct reports, ensuring the cultivation of a knowledgeable, empowered, and high-performing team. 15. Conduct regular performance reviews, providing coaching and feedback aligned with professional development and organizational objectives. 16. Allocate resources effectively to meet operational and member service demands. 17. Encourage team-driven innovation by soliciting, evaluating, and implementing process, and efficiency enhancements. 18. Ensure compliance and timely administration of IRA accounts, abandoned property, and IRS submissions. 19. Oversee the accurate and compliant administration of product maintenance and member support functions, including the VISA debit program, wire transfers, IRA servicing, and account document retention. 20. Maintain compliance with all federal and state regulations, credit union policies, and applicable governing standards. 21. Promote credit union products and services where appropriate, supporting overall member engagement and growth. 22. Demonstrate and model behaviors aligned with the organization's Core Competencies. 23. Perform other related duties and responsibilities as assigned. Requirements Required Knowledge: Thorough knowledge of banking and regulation principles. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Working knowledge of end to end payment workflows (ACH, wires, debit/ATM real time payments, and Faster Payments) Education/Certification: Bachelor's degree in Business preferred plus three to five years experience in the management of an financial operations department with a credit union or bank; or a comparable combination of education and experience in a financial services role. Experience Required: Experience using general office equipment Intermediate to advanced level Microsoft Excel/Word Experience coordinating technology initiatives across digital and core banking systems, including UAT planning, release validation, and stakeholder engagement. Experience with COCC operating system preferred not required Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent project management, leadership, written and verbal communication and analytical skills. Salary Description $73,000 - $91,000 per year depending on experience

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The role resides in the International Airport division supporting Colombia and Ecuador Airport Operations. This role is responsible for coordinating activities across multiple stations to take care of our customers, efficient use of equipment, facilities, and personnel while achieving performance and service targets. It drives strategic and operational decisions, optimizes business processes, and fosters strong relationships with internal and external stakeholders across the region. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. * Supervise and coordinate the performance of airport staff and contracted personnel across customer services, ticketing, operations, baggage handling, ramp, catering, and security, ensuring efficient and effective operations * Manage staff schedules, training, performance appraisals, audits, and financial wellbeing, ensuring all personnel are aligned with American Airlines' operational goals and compliance standards * Motivate employees and align them with customer experience strategy, organizational goals, driving the achievement of station performance/service targets and company-wide objectives * Participate in employee hiring, promotions, discharges, and transfers to ensure that the team is appropriately staffed to meet operational needs and company goals * Build strong relationships with Alliance/oneworld partners, fostering synergies to enhance service quality and ensuring a seamless end-to-end customer experience * Negotiate contracts and maintain strong partnerships with contractors, suppliers, and airport authorities, ensuring the best service standards and operational efficiency for American Airlines * Compile reports on operational irregularities, service disruptions, or failures, providing suggestions for corrective action and presenting findings to senior management * Take on additional responsibilities at other regional stations as needed, including managing project work to improve overall operational efficiency and business optimization * Ensure American Airlines is professionally represented to airport authorities, other airlines, and the public, cultivating positive relationships with a diverse range of stakeholders All you'll need for success Minimum Qualifications - Education & Prior Job Experience * Bachelor's degree in Business Administration, Management, or a related field * 5+ years of experience in operations or a related field * Ability to travel regionally * Fluently read, write, and speak English and Spanish Preferred Qualifications - Education & Prior Job Experience * Master's degree in Business Administration, Management, or a related field * Previous leadership experience in commercial airline operations, with regional scope Skills, Licenses, and Certifications * Ability to lead and motivate teams to achieve operational goals * Strong financial management and budget control skills * Effective problem-solving and communication skills * Knowledge of airport regulations and project management capabilities What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health benefits to help you stay well. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Job Description Our Vision A world where every child with a language-based learning disability is empowered to achieve unlimited success. Objective Serves as the principal support and customer service representative for the Operations Department and oversees building and event operations. Duties and Responsibilities Serve as the first point of contact for inquiries relating to building operations, facility rentals, events, security and food service. Daily oversight of FMX (Events Management & CMMS Software) calendar and facilities service requests. Work in coordination with the Director Physical Plant to ensure proper event staffing, security, and catering needs are met for all events. Act as administrator for facilities: Assign tickets Business: Purchase orders, record retention, scheduling work in the absence of Director of Physical Plant, timekeeping, ordering, invoices, and others as assigned. Staffing for events related overtime Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events. Position may be required to perform duties outside their normal responsibilities as needed and when requested. Scheduling and Events Manage the details of the school's annual master calendar and implement the use of FMX. Lead the Calendar Committee in the scheduling of all practices, rehearsals, meetings, and events for all campus venues and most campus departments in the event management software system. Work closely with the administration team to exercise concentrated vigilance of big-picture vision in scheduling of all reservations. Resolve scheduling conflicts as necessary for events requiring Sr. Leadership attendance. Support the planning and coordination of event logistics for all school events, including set-up, food, technology, maintenance, parking, and security needs. Coordinate all furniture and large-scale facilities rentals needed for events on campus. Ensure proper facilities staffing needs for event setups by overseeing Facilities Staff outlook calendar and Overtime Events schedule. Routinely meet with departments planning large/high-profile events to ensure proper planning. Manage all planning and logistics for annual Graduation ceremony. Food Service Coordinate catering needs with the overall FMX system and reporting process for the school. Work with catering vendor to create menus and standardized service and pricing that is available to standardize and simplify process. Manage contract with kitchen equipment service company. Oversee quality and standards being met with food service provider and catering. Initiate annual renewal of Kosher lunch program offering. Transportation Act as main point of contact for specific parking and general transportation concerns on all three campuses. Oversee all school-owned bus maintenance cycle and registration. Coordinate event-specific parking needs of off-site parking, shuttle service, and valet service. Review and coordinate all school-financed parking passes and tickets. Annual review of MVR form records for insurance and update of driver roster. Security Oversee the management and scheduling of security personnel and 3rd party contract. Address all operational issues with security vendor. Manage security coverage with account manager as needed for call outs. Business Office/Risk Management Manage special projects as assigned. Maintain purchases in accordance with the budget for facilities and hospitality accounts. Maintain inventory of supplies for postage meters and RAPTOR printers. Participate in capital planning & RFP processes. Oversee COI compliance for all vendors of the school via Trust Layer system. Assist in obtaining necessary COIs for vendors the Windward School uses. Liaise between school, insurance and legal as needed. Specific Requirements: Excellent verbal and written communication skills. Ability to speak and understand conversational Spanish required. Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions. Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events. Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization. Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Experience with any ticketing or event management system preferred, but is not required. A willingness to learn new software programs applicable to this position as needed. Experience working in a school environment preferred. A bachelor's degree is preferred. Physical/Environmental Requirements: Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** POSITION SUMMARY Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. * Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs. * Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures. * Meets all client specified KPI's and complies with Quality system requirements. * Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members. * Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities. * Delivers results by leveraging the skills of the right people at the right time * Effectively keeps senior management and client representatives informed of critical issues that affect the operations * Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff. * Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs. * Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client). * Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit. Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction. * Provides ongoing growth and development opportunities for team members * Supports adherence to Standard Operating Procedures (SOPs). * Conducts routine staff meetings to review daily/weekly work activities. Management Information Systems * Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility. * Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. * Remains knowledgeable regarding changes in hardware and software technology. * Develops proficiency in client systems. Customer Management: * Manages high level customer service standards for all functions. * Assures that client accounts receive the required level of operational and administrative support. * Maintains appropriate contact with all functions and responds to requests when required. * Attends or leads meetings with key customers to discuss any customer issues. * Coordinates management of supplier/customer visits to the site. * Promotes a positive relationship with clients by providing excellent customer service. Budgeting/Financials: * Supports the development of an annual operating budget. * Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. * Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines. Equipment & Facilities * Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE). * Ensures team members are properly trained on any MHE. * Keeps informed of relevant new technology and make recommendations as applicable. Safety * Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. * Audits warehouse for compliance with safety, security, and quality principles and rules. * Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES * Work overtime as dictated by business whether mandatory or voluntary * Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES * Manages warehouse operations supervisors & support staff. Education & Experience * Must have a high school diploma or general education degree (GED). * Bachelor's degree is preferred * 7 years' experience working in a logistics/distribution/relevant environment. * 5 years' experience in a supervisory role * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills * Proficient in Microsoft Office (Excel, Work, and Power Point) * Demonstrated proficiency in knowledge of applicable WMS systems Language Skills * English (reading, writing, verbal) * Proficiency in business communication at all levels Other * Strong attention to detail accuracy and accomplish job task in a timely manner * Good organizational and personnel skills * Good communication skills, written and oral * Good leadership, supervision, and planning skills * Able to work flexible schedules, including nights and weekends, as required by the operation * Participate in established cross training metrics activities with the opportunity to improve their knowledge in multiple areas/departments. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay is: $95,000 - $105,000 Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career. Read more at *********** open/close Print Share on Twitter Share on LinkedIn Send by email

At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The Site Operations Manager plans, directs, coordinates and implements all distribution policies/procedures for the distribution operation at a dedicated site. In conjunction with these responsibilities, the leader will lead in accordance with Kenco's Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates. Functions Lead activities of site personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling. Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site. Develop strong relationships with customer for the site to ensure continued success and satisfactory relationship with customer. Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) and develop reports for the customer and leadership. Responsible for supporting a healthy and effective “Lean Culture” participating in and leading 5S, Gemba walks, A3's, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer. May support other site implementations with the network. Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning, flow through and financial information. Acts as site purchase order gatekeeper to record, monitor, and control all site expenses in conjunction with network leaders. May function as the sites HR administrator in partnership with network HR support. Depending on functions of the customer/site; perform driver load planning/routing, common carrier utilization and monitors all DOT and hours of service compliance for drivers. May perform necessary product inspections, functionality checks and other duties. Qualifications Bachelor degree in a related field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested . Minimum of 5 years of experience in warehouse/distribution or transportation management required. Prior leadership experience preferred. Must have a solid transportation background and an understanding of efficient transportation principles. Experience using warehouse, transportation, and inventory management systems preferred. Advanced level technical skills utilizing MS Office (i.e. Excel, PowerPoint, Outlook, & Word). Competencies Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization. Travel Requirements This position is expected to travel approximately 25% or less . A passport is not required, but recommended. Disclosures For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted. The approximate pay range for this job is: $87,170.00 - $130,870.00 Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. ********************************************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************

Mattress Warehouse is growing! District Manager About us: At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep. We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment. Why Choose Mattress Warehouse? Joining Mattress Warehouse means becoming part of a team-oriented work environment where your hard work and dedication are recognized and rewarded. What you can expect from us! Robust Compensation Package: a generous base pay, eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future. Unlock Your Team's Sales Potential: As a District Manager, you will teach your teams to leverage our exclusive bed MATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations. This tailored shopping experience transforms a customer's sleep quality and satisfaction. Comprehensive Benefits: We care about our employees' well-being, offering a variety of insurance coverage for every budget, covering medical, dental, vision, short/long-term disability, basic life and AD&D insurance, as well as recognition programs, and product discounts. Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days. Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more. What We're Looking For At Mattress Warehouse, we believe that great leaders inspire great teams. As a District Manager, you will play a vital role in mentoring, developing, and motivating your Store Managers and Sales Consultants to reach their full potential. Through hands-on coaching, continuous training, and real-time feedback, you'll foster a high-performance culture where every team member feels empowered to succeed. By leading with passion and purpose, you will create an environment that encourages growth, confidence, and a deep understanding of our mission to improve lives through quality sleep. Your ability to cultivate talent and drive success will not only enhance the customer experience but also position your district for long-term excellence. As a District Manager at Mattress Warehouse, you'll be at the forefront of our operational excellence, ensuring that every showroom in your district runs smoothly, cleanly, and meets or exceeds budget and sales goals. You'll play a pivotal role in driving the success of our business by overseeing the implementation of marketing campaigns and promotions, all while providing outstanding customer service and maintaining adherence to company standards. Essential Functions: Financial Goal Achievement: Plan and coordinate business operations in district showrooms to achieve financial goals, driving revenue growth and profitability. Resource Management: Perform resource allocation, workload assignment, and schedule management for assigned projects, optimizing efficiency and productivity. Team Leadership: Manage a team of professionals on a daily basis to meet or exceed company objectives, fostering a culture of excellence and accountability. Training and Development: Identify skill gaps and schedule trainings for team members, ensuring continuous improvement and professional growth. Customer Satisfaction: Resolve all customer issues and ensure outstanding customer service, cultivating loyalty and positive brand perception. Performance Evaluation: Conduct performance evaluations of team members and provide feedback for improvements, driving individual and team success. Relationship Building: Build strong working relationships and maintain effective communications with team members, promoting collaboration and teamwork. Strategic Planning: Identify business challenges and suggest appropriate action plans, contributing to the development of new business strategies for growth and revenue generation. Operational Efficiency: Manage budgets, control expenses, and identify revenue opportunities, optimizing operational efficiency and cost-effectiveness. HR Support: Assist in employee recruitment, promotion, retention, and termination activities, ensuring compliance with company policies and procedures, including staffing, recruiting, and retaining talent. At Mattress Warehouse, we pride ourselves on being an Employer of Choice, offering competitive compensation packages, opportunities for career advancement, and a supportive work environment where your contributions are valued and recognized. Join us and be part of a winning team that's transforming the bedding retail industry. If you're a driven, results-oriented individual with a passion for retail and leadership, we want to hear from you. Apply now and take the next step towards a rewarding career with Mattress Warehouse!

Job Description Director of Operations - ABA Centers of America Hackensack, NJ Who We Are We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization-a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes. Our corporate team plays a mission-critical role in this success-developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care-while building on a legacy of operational excellence. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference. Recognition & Awards Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 -5th Fastest-Growing Private Company in America Financial Times - #1 on "The Americas' Fastest Growing Companies" EY Entrepreneur Of The Year U.S. Overall South Florida Business Journal's Top 100 Companies Florida Trend Magazine's 500 Most Influential Business Leaders Inc. Best in Business, Health Services Leadership Opportunity Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us! The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently. What You'll Do Provide day-to-day leadership and management that mirrors the company's adopted mission and core values Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes Motivate and lead a high-performance clinical team Act as lead "client-care officer" through direct contact with every client and stakeholder Ensure proper training for team members Verify adherence to the timely documentation process Work with leadership to ensure compliance with accrediting and licensing bodies Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets Oversee and manage the safety of employees and clients Conduct tours of the facility as needed Stay in communication with referral sources and families Collaborate with leadership on compliance and quality assurance projects Maintain weekly, monthly, and quarterly reports Work with the clinical team to facilitate crisis intervention Ensure adherence to medication policy and procedure Work to reduce and minimize missed client services Requirements Bachelor's Degree or higher strongly preferred. 5+ years of experience in the Behavioral Health Industry preferred. Knowledge of Accounting and Finance. Knowledge of EMR/EHR and proper documentation. Strong planning skills. Leadership Experience Benefits Outstanding Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long-term disability, and life insurance. Generous 401(k) with up to 6% employer match. About ABA Centers of America ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose! ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.

Provide operations guidance and recommendations to multiple nursing home facilities in accordance with applicable local, state and federal regulations. You will also ensure the implementation of written policies and procedures that reflect the goals and objectives of the facility and administrative team. Qualifications In-depth knowledge of Nursing Home or Long Term care facilities LNHA certification and any type of compliance certification would be preferred Thorough knowledge of applicable state/federal regulations regarding nursing home operations is necessary. Proven track record of Compliance and Regulation success for Nursing Homes Proficiency in applying compliance standards, procedures and techniques is required in performing compliance reviews. A BS/BA degree or equivalent experience in healthcare administration is preferred. Strong professional attitude and have the ability to work with and communicate effectively with all levels of management Additional Information All your information will be kept confidential according to EEO guidelines.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary for this position is $60,000/yr What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Responsibilities include: The candidate will oversee the daily operations in the office, all employees will come to her with issues and she will help them problem solve, identify issues, implement new systems to streamline operations, enhance systems, make a weekly meeting with the employees to see what's going on and then report back.

Job Description Boca Recovery Center Website Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer. Key Responsibilities Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance. Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers. Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives. Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs. Lead hiring, onboarding, training, evaluations, and performance management for supervised departments. Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time. Ensure compliance with all safety, infection control, and environmental care protocols. Respond to and manage facility-level concerns, complaints, and maintenance needs. Coordinate ordering and inventory of facility-specific food and supplies. Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer. Track admissions, maintain logs, and ensure equitable access and accommodation for all clients. Uphold confidentiality and compliance with HIPPA, and organizational policies. Requirements Education: High School Diploma or GED required; vocational or 4-year degree preferred. Additional training or education in healthcare administration, operations, or business is a plus. Experience: Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting. Experience managing support services in a regulated environment strongly preferred. Proficiency in Microsoft Office and electronic systems (e.g., Paychex). Certifications: CPR Certification required (or willingness to obtain upon hire). Valid driver's license and the ability to pass background checks and drug screening. Knowledge & Skills: Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission). Effective written and verbal communication skills. Strong organizational, decision-making, and leadership capabilities. Sensitivity to diverse populations and understanding of workplace ethics and boundaries. Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols. Benefits What We Offer- Competitive salary based on experience Full benefits package (Medical, Dental, Vision, PTO, etc.) Professional development opportunities Supportive and mission-driven work environment The chance to make a lasting impact in the lives of clients and their families Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.

Who we are: Golden Steps ABA is on a mission to change lives-one step at a time. We're not just building a team; we're creating a community where inclusion, impact, and growth are the norm for our teammates and our patients. If you're ready to take the next step forward and want to be part of a crew that celebrates heart, hustle, and high standards, come thrive with us. Why You'll Love Working with us: Unmatched Culture We're intentional about connection. From quarterly team outings, monthly team lunches to summer bashes and holiday celebrations, we make time to celebrate, bond, and grow together. Diversity & Inclusion We thrive on different perspectives. Our strength lies in the unique experiences of our team - fostering a collaborative, inclusive space where everyone's voice matters. Growth & Advancement We don't just hire - we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. Support for Continuing Education Your goals matter. That's why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We're helping you level up your skills and chase your career dreams. Benefits and Perks Created to Support You Enjoy competitive PTO, paid sick leave, health/dental/vision coverage, and a 401K with match - because great work deserves great benefits. Responsibilities Director of Operations Job Description: We are searching for a dynamic visionary with a hands-on entrepreneurial approach to propel our geographic reach as a state Director of Operations at Golden Steps ABA. This role will be the driving force behind Golden Step's expanding mission of delivering exceptional Applied Behavior Analysis (ABA) Services to children with Autism Spectrum Disorder (ASD) in a new state or region. Successful Directors of Operations are typically initiative takers who thrive on direct leadership to build out and grow our presence in a new area. You'll have the autonomy to shape strategies and implement systems that propel our growth while ensuring the highest standards of service for our patients. Travel Required. Qualifications A day in the life: Ability to create/implement policies for respective state. Oversee client onboarding. Coordination of scheduling. Overseeing the management of schedules and cancellations. Submitting authorization requests to insurance companies. Oversee maintenance of CRM system. Ensuring the utilization of client hours and therapists' availability. Monitoring client's insurance plans and Eligibility. Collaborating with Talent Acquisition team to ensure talented hires. Attending job fairs Posting/sharing jobs on Job posting platforms and social media Marketing initiatives to spread brand awareness for patients and candidates. Strategic planning to grow state. Collaboration with other members of the management team to build and enhance internal strategies. Other tasks as assigned. Benefits What you will bring: A high EQ - you are a connector of people and a natural leader A track record of leading and managing a successful team for at least 2 years. A history of innovation and performance improvement An exceptional understanding of leadership and management that has been shaped by practical experience. Experience autonomously building something successful from start to finish. Proven ability to maximize productivity through thoughtful organization. Ability to collaboratively communicate and lead team members from all departments and levels. Education: Bachelor's degree or higher strongly preferred. Golden Steps ABA provides equal employment opportunity to all persons without regard to race, color, religion, creed, age, marital status, sexual orientation, gender identity or expression, citizenship status, national origin, ethnicity, military/veteran status, or disability which can be reasonably accommodated without undue hardship, or any other classification protected by law. This applies to all terms and conditions of employment including recruitment, hiring, compensation, training, promotions, terminations, layoffs, transfers and leaves of absence.

The Regional Operations Director is responsible for overseeing and managing a diverse team, including Regional Managers, Driver Managers, Administrative staff, Dispatchers, and Drivers, ensuring that all operations run smoothly while adhering to TCI's core values: Dedication, Positiveness, Innovation, Ethics, and Accountability. This role requires exceptional leadership and the ability to drive operational performance, financial management, and customer relationships. Key Responsibilities: Lead a team of Regional Managers, Driver Managers, Admins, Dispatchers, and Drivers, ensuring alignment with TCI's core values: Dedication, Positiveness, Innovation, Ethics, and Accountability. Travel 30%-40% to visit sites and regions to meet operational goals and objectives. Collaborate with departments (Safety, Recruiting, Maintenance, Finance, HR, etc.) to achieve set targets. Use Fleet Ops systems and KPIs to monitor performance, implement operational efficiencies, and reduce costs. Regularly manage and analyze the Fleet Ops Dashboard to maximize revenue and minimize costs. Lead weekly meetings with staff to set and review meaningful objectives (Rocks) for regional improvement. Focus on operational cost reduction (e.g., labor, fuel management) and continuous improvement. Maintain a 95% effective Driver Staffing rate in all regions, including recruiting and training the best talent. Engage in regular meetings with customer management to ensure performance targets are met. Promote and ensure effective use of TCI Technology (McLeod TMS, Samsara, Idelic, etc.) for operational efficiency. Full P&L responsibility for regional operations, including cost control (payroll, labor, equipment, fuel, etc.). Train and support management teams to ensure effectiveness in safety, productivity, and customer service. Lead monthly financial review calls with executives. Ensure all Regional Managers and Driver Managers fully understand TCI processes through training. Uphold safety policies and maintain a safety scorecard rating of 90% or higher. Ensure proper maintenance and fueling compliance for all equipment. Regular site attendance is essential for effective teamwork and client interaction. Qualifications: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field (preferred). Minimum of 10+ years of experience in operations management, logistics, or transportation, with at least 3-5 years in a leadership or managerial role. Experience managing cross-functional teams, including Regional Managers, Driver Managers, Dispatchers, and Drivers, in a fast-paced, high-volume environment. Proven track record of successfully managing P&L, operational performance, and cost control. Experience working with fleet management systems, TMS (e.g., McLeod), and other relevant technologies (e.g., Samsara, Idelic, Fleet Ops). Compensation: Annual salary starting at $130k plus monthly incentives, company card, company devices, and car allowance. About Us: We are a family-owned company doing business since 1978. We are dedicated and committed to safety, each other, and our customers. Our team is positive and passionate and come to work each day with a "Can Do" attitude. We strive to be creative problem solvers who bring innovative thinking in all our work. Being ethical, transparent, and accountable has helped shape our team and how we do business. We are looking for more people that match our core values to join our team.