Operations manager jobs in Monroeville, PA - 1,110 jobs
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Director of Operations
JK Executive Strategies, LLC 4.4
Operations manager job in Greensburg, PA
Greensburg, PA
JK Executive Strategies is proud to partner with a growing, patient-focused dental practice in search of a Director of Operations to join its team. The Director of Operations will serve as the essential link between the CEO's vision and the consistent, high-quality execution required across multiple offices. This is a unique opportunity to step into a role where operational excellence, people development, and culture-building are as important as performance outcomes.
This individual will take ownership of creating the systems, structure, and leadership support necessary for sustainable scalability. With responsibility spanning multi-site operations, HR leadership, onboarding and training, compliance, financial oversight, and team development, the Director of Operations will shape the framework that enables the organization to grow intentionally and successfully. The ideal candidate is a builder-someone who thrives in a fast-growing, mission-driven environment and is energized by the opportunity to elevate processes, people, and performance across a thriving dental practice.
Responsibilities
Translate CEO directives into actionable plans and ensure alignment and execution across all locations.
Design, implement, and maintain scalable systems that enable the organization to grow seamlessly into additional locations or service lines.
Build and lead the company-wide onboarding and training infrastructure to ensure new hires and leaders are developed quickly, effectively, and consistently.
Oversee and support Practice Managers to ensure consistent operations and exceptional patient experiences.
Standardize and optimize systems, policies, and procedures across locations.
Lead HR functions: recruiting, hiring, onboarding, training, retention, and performance management.
Establish and maintain pay structures, compensation reviews, and scorecard-driven progression frameworks.
Develop clear career pathways and leadership pipelines to support organizational expansion.
Build and nurture a culture of respect, accountability, and opportunity across the organization.
Coordinate with marketing to execute growth campaigns aligned with CEO strategy.
Monitor financial and operational performance metrics across all offices (production, collections, expenses, patient flow).
Oversee compliance for all locations, providers, and equipment.
Manage accounts payable and budgets in collaboration with CEO.
Conduct weekly operational meetings with PMs and ensure both upward and downward communication flows effectively.
Report weekly scorecards and performance summaries to the CEO with recommended adjustments.
Requirements
Bachelors degree required, Masters degree preferred.
5-10+ years of multi-site operational leadership, preferably within dental environment.
Demonstrated ability to translate executive vision into actionable operational plans.
Proven success in building scalable systems, processes, and SOPs across multiple locations.
Experience leading core HR functions including recruiting, hiring, onboarding, training, retention, and performance management.
Strong understanding of financial and operational metrics (production, collections, expenses, patient flow, EBITDA, scorecards).
Prior experience managing and developing leaders, such as Practice Managers or multi-unit managers.
Familiarity with compliance requirements within healthcare or similarly regulated industries.
Background in managing accounts payable, budgeting, and working closely with executive teams.
Salary Range
100-110k + variable compensation
JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
$74k-118k yearly est. 3d ago
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Manager, International Tax Shared Services
KPMG 4.8
Operations manager job in Pittsburgh, PA
At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm
KPMG is currently seeking a Manager to join our International Tax practice.
Responsibilities:
Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions
Assist with the review and preparation of various tax forms and disclosures related to such operations
Advise multinational enterprises on tax planning opportunities
Work on process improvement projects with internal teams in a largely virtual environment
Qualifications:
Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International
Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list
Knowledge of a broad range of international and domestic tax law provisions
Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills
Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service
Ability to effectively manage teams in a virtual environment
KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work".
Follow this link to obtain salary ranges by city outside of CA:
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California Salary Range: $113300 - $208900
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
$113.3k-208.9k yearly 3d ago
Operations Manager
Basilone Executive Search
Operations manager job in Cranberry, PA
The OperationsManager is responsible for leading and optimizing all manufacturing and operational functions within the facility. This role oversees end-to-end manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, finishing, and shipping. In addition, the OperationsManagermanages the Purchasing and Planning departments and drives continuous improvement initiatives focused on lean manufacturing, operational excellence, and data-driven decision-making.
This role requires strong cross-functional leadership, daily operational discipline, and the ability to scale operations, including the implementation and sustainment of a second shift to support company growth. The OperationsManager will partner closely with other departments and provide regular performance reporting to corporate leadership.
Key Responsibilities
Manufacturing & Operations Leadership
Oversee all manufacturing operations, including receiving, material handling, machining, CNC operations, maintenance, assembly, testing, painting, and shipping.
Ensure safety, quality, delivery, and cost targets are consistently met or exceeded.
Lead Visual Daily Management Meetings, including updating boards / PDCA process
Establish clear expectations, accountability, and performance standards across all operational functions.
Ensure all operations comply with ISO 9001, ISO 14001, and ISO 45001 requirements, including adherence to documented procedures and work instructions.
Purchasing & Planning Management
Lead the Purchasing and Planning departments to ensure material availability, cost control, and efficient production flow.
Align purchasing and production planning with demand forecasts, capacity, and inventory strategies, as well as reducing slow-moving/excess/obsolete inventory.
Drive supplier performance, lead-time reduction, and cost optimization initiatives.
Take ownership of inventory accuracy and controls, including assisting with planning and leading the annual physical inventory count, an all-hands operational event.
Daily Management & Accountability
Re-implement and lead daily operational meetings within each functional area.
Clearly communicate daily priorities, production targets, and key issues.
Drive accountability to ensure planned work is completed as expected.
Continuous Improvement & Operational Excellence
Champion continuous improvement initiatives using lean manufacturing principles.
Identify waste, inefficiencies, and bottlenecks; lead cross-functional teams to implement sustainable improvements.
Foster a culture of continuous improvement, problem-solving, and employee engagement.
Support and participate in internal and external ISO audits, including preparation, execution, and follow-up activities.
Data-Driven Decision Making & Systems
Utilize operational data to drive informed decision-making and performance improvements.
Ensure accurate and timely data entry within SAP and related systems.
Continuously improve data accuracy, system utilization, and reporting effectiveness.
Develop and track key performance indicators (KPIs).
Cross-Functional Collaboration & Reporting
Partner with Engineering, Quality, Finance, Sales, and other departments to align operational goals.
Prepare and present a monthly operational report to corporate leadership.
Workforce Planning & Growth
Lead staffing, training, and development of operations personnel.
Implement and maintain a second shift to support business growth.
Ensure consistent processes and standards across all shifts.
Assist in staffing and workforce planning across operations, including identifying current and future talent needs.
Partner with third-party recruiting firms, local trade schools, and workforce development organizations to build and maintain a strong talent pipeline.
Support hiring, onboarding, and training efforts to ensure staffing levels and skill sets align with operational demands and growth plans.
Qualifications
Required
Bachelor's degree in Engineering, OperationsManagement, Business, or related field.
Minimum of 3 years of management experience within a manufacturing facility.
ERP system experience; SAP strongly preferred.
Proven leadership and change management skills.
Preferred
Strong understanding of lean manufacturing and continuous improvement.
Experience in CNC machining and discrete manufacturing environments.
Prior experience implementing or scaling second-shift operations.
Strong analytical and data-driven decision-making skills.
Key Competencies
Leadership and people development
Operational discipline and execution
Data-driven problem solving
Continuous improvement mindset
Cross-functional collaboration
Strong communication and presentation skills
$62k-101k yearly est. 5d ago
Hotel Manager
Fairmont Pittsburgh 4.2
Operations manager job in Pittsburgh, PA
Pittsburgh, PA, USA
Full-time
Job-Category: Executive & Hotel Management
Job Type: Permanent
Job Schedule: Full-Time
Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
What Is In It For You:
Competitive salary and flexible benefit plans
Opportunity for commissions
Employee rates at Luxe Accor properties in North and Central America
Learning programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives
Job Description
What You Will Be Doing:
Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary)
Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America.
Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan
Provide coaching; leadership development; and goal setting with hotel department heads
Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved
Play a lead role in yield management for Rooms, Food & Beverage and Spa
Be a key player in redevelopment and capital projects from an operations viewpoint
Ensure the implementation and delivery of all Fairmont Standards
Handle all guest concerns and ensure effective follow up thereof
Assist in Labor Management and the maintenance of productivity levels
Follow up on all guest comments, responding to any guest complaints or requests
Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.)
Provide active leadership role in the culture of Health and Safety and accident prevention
Act as hotel champion and culture leader in hotel committees
Oversee services rendered to The Residences (condo board association).
Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team
Play a key role and lead change management for Rooms and Food & Beverage initiatives
Assume the responsibilities of the General Manager in his/her absence
Qualifications
Your Skills and Qualifications:
Operationsmanagement with extensive experience in Rooms, Food & Beverage management and Spa operations experience
Clear knowledge of budget planning & execution
Post secondary diploma/degree in hospitality an asset
Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results
Exceptional interpersonal and guest relations skills
Proven team-leader with outstanding motivational skills and coaching ability
Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
Comfortable working evenings, weekends, holidays and various schedules
Additional Information
Physical Aspects of Position (include but are not limited to):
Constant walking and standing during shift
May occasionally exert up to 25 pounds lift, carry, push, or pull objects
Visa Requirements: Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
$50k-73k yearly est. 2d ago
Assistant Manager
Panera Bread-Murrysville 4.3
Operations manager job in Export, PA
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café. Aiding the management of the Cafe are Assistant Managers, who are responsible for running of their departments and who help with every-day management responsibilities. Rounding out the cafe leadership are Team Managers. We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description Our Panera Bread cafes are upscale, friendly cafes which feature baked breads and pastries. We serve made-to-order soups, salads and sandwiches as well as specialty espresso beverages. No Fryers and No Late Nights. We're known for our artisan breads, quality soups, salads and sandwiches which results in a grease and alcohol-free environment for our associates. As a manager, this means no late nights, but we do hope you're a morning person. Managers at our growing cafes supervise up to 75 staff members to ensure a top quality service experience for our guests - As a Manager at Panera Bread you would be responsible for providing outstanding leadership to your team. - You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience. - Our Managers must maintain high standards of restaurant cleanliness, sanitation, food quality and safety, and facility management. At Panera Bread, warmth is our business. It's what we do best. We look for like-minded individuals who are ready to surround themselves with fresh food and great people. - We are looking for experienced restaurant professionals with a steady, stable employment track record, attention to detail, and outstanding interpersonal skills. This is an outstanding opportunity to join a rapidly growing concept. Essential Duties and Responsibilities Restaurant management combines strategic planning, shift organization and day-to-day management activities. At Panera Bread, restaurant management is fast paced, highly demanding and very rewarding. Typical work activities for Restaurant Managers: - Taking responsibility for the overall business performance of the restaurant, including ordering, scheduling, labor management, marketing, facilities management, bakery operations, and catering. - Analyzing and planning restaurant sales levels and profitability - Creating and executing plans for sustained profitability - Primary conduit of information between the associate and the management team - Retaining and developing the team members and managers - Manages a budget and controlling costs - Coordinating the entire operation of the restaurant during scheduled shifts - Greeting customers and doing table visits to ensure customer satisfaction - Inspire associates to have fun and be their authentic selves while generating high productivity - Coach and mentor associates through One-on-One's, Performance Documentation and Performance Reviews - Anticipates problems and takes action to prevent them - Serve as the primary resource for resolving associate questions - Serves as a primary specialist within the bakery‐cafe, ensuring associates are properly trained and fully competent in all aspects of food service and customer support: - Recruiting and training staff to meet staffing par levels - Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices. - Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Premier Card. Education and Experience - At least 2-3 years Hospitality Management experience - A degree or equivalent experience in Hospitality or Hotel/Restaurant Management is preferred - Food Management Certifications also a plus - Must have the "Run it Like you Own It Mentality" Perks for our employees: - Competitive wages - Profit Sharing (varies by Market) - Meal Discounts - Medical, dental and vision insurance available the month after you start - 401(k) plan with a company match - Paid vacation - Development opportunities Physical Standards: - Must be able to stand and exert well-paced mobility for up to ten (10) hours in length. - Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. - Must be able to read and write to facilitate communication. - Must possess finger and hand dexterity for using small tools and equipment. The associate is responsible for performing the crucial responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Flynn Panera, reserves the right to revise this at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time. Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$48k-64k yearly est. 3d ago
Assistant Store Manager
Staples, Inc. 4.4
Operations manager job in Pittsburgh, PA
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Establish business cadence for sales readiness
Provide direction daily for merchandising opportunities within the store
Assist with delegating operational tasks in partnership with the GM
Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Strong communication, organization, planning and adaptive to changing business priorities
Review results against business goals and strategies and deliver plans for growth and improvement
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
Experience using financial metrics to track sales progress to drive profitable sales and margins
Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
#MGT
#LI-MC1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$35k-41k yearly est. Auto-Apply 4d ago
Store Manager
Citi Trends, Inc. 4.7
Operations manager job in Duquesne, PA
The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
DUTIES/RESPONSIBILITIES:
Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Maintains financial controls including shrink, payroll and other operating expenses.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
Monitor sales activities to ensure that customers receive satisfactory service.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.
Performs other duties as may be assigned.
REQUIRED SKILLS/ABILITIES:
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
EDUCATION/EXPERIENCE:
High school diploma or equivalent.
3-5 years of retail experience as a Store Manager.
5-7 years of retail experience.
PHYSICAL REQUIREMENTS:
Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation.
Squat/Kneel/Stoop (Frequent to continuous)
Stand/Bend/Walk (Frequent to continuous)
Twist (Occasional to Frequent)
Reach above shoulder (Occasional to Frequent)
Lift/Carry (Occasional to Frequent)
Push/Pull (Occasional to Frequent)
Use of hands (manual dexterity, grasping [Frequent to Continuous])
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
DUTIES/RESPONSIBILITIES:
Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Maintains financial controls including shrink, payroll and other operating expenses.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
Monitor sales activities to ensure that customers receive satisfactory service.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.
Performs other duties as may be assigned.
REQUIRED SKILLS/ABILITIES:
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
EDUCATION/EXPERIENCE:
High school diploma or equivalent.
3-5 years of retail experience as a Store Manager.
5-7 years of retail experience.
PHYSICAL REQUIREMENTS:
Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation.
Squat/Kneel/Stoop (Frequent to continuous)
Stand/Bend/Walk (Frequent to continuous)
Twist (Occasional to Frequent)
Reach above shoulder (Occasional to Frequent)
Lift/Carry (Occasional to Frequent)
Push/Pull (Occasional to Frequent)
Use of hands (manual dexterity, grasping [Frequent to Continuous])
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
$31k-39k yearly est. 3d ago
Assistant Manager
J.Crew
Operations manager job in Cranberry, PA
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week.
Job Summary
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You'll Do
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Who You Are
Have 1-2 years of retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
Medical and Prescription coverage
Full-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$17.8-22.3 hourly 3d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Operations manager job in Pittsburgh, PA
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$33k-50k yearly est. 3d ago
Vice President, Client Operations
BNY External
Operations manager job in Pittsburgh, PA
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, Client Operations to join our Conventional Trust Client Platform team. This role is located in Pittsburgh, PA.
In this role, you'll make an impact in the following ways:
Develop and implement client service strategies by utilizing in-depth knowledge of client operations and industry best practices.
Lead initiatives to enhance client satisfaction and operational efficiency by continuously evaluating and improving service delivery processes.
Ensure compliance with regulatory requirements and company policies by maintaining up-to-date knowledge of industry standards and implementing necessary changes.
Collaborate with cross-functional teams to address client needs and resolve complex issues, demonstrating strong problem-solving skills.
Provide expert guidance and support to internal teams and clients, fostering a culture of excellence and continuous improvement.
Analyze client feedback and operational data to drive improvements and inform strategic decision-making.
To be successful in this role, we're seeking the following:
Bachelor's degree in business, Finance, or a related field.
Advanced degree or professional certification preferred.
7-12 years of experience preferred.
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
Excellent communication and interpersonal skills, capable of building strong relationships with clients and internal teams.
Proficiency in client service operations and a thorough understanding of industry regulations and standards.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
$134k-226k yearly est. Auto-Apply 31d ago
Vice President of Operations
Austin Allen Company, LLC 8381
Operations manager job in Pittsburgh, PA
with up to 75% Travel We are seeking a dynamic Vice President of Operations to lead and deliver world-class performance across a large-scale, multi-site manufacturing network. This role oversees plants nationally and plays a critical part in shaping operational excellence and driving continuous improvement.
Why Join Us?
• Competitive compensation package with performance-based bonus.
• Opportunity to lead a large-scale operation and make a significant impact.
• Clear path for significant upward mobility career advancement to the next executive level.
• If you are a results-driven leader with a passion for operational excellence and the ability to thrive in a fast-paced, complex environment, we want to hear from you!
• Apply today and help us deliver best-in-class manufacturing performance.
As the VP of Operations, your key responsibilities will be:
• Oversee end-to-end manufacturing operations for multiple food manufacturing facilities.
• Drive operational excellence in quality, engineering, and production while ensuring compliance with safety and environmental standards.
• Implement strategic initiatives to optimize performance, reduce costs, and enhance efficiency across multiple sites.
• Lead change management, continuous improvement, and talent development to build a high-performing teams for each organization.
• Collaborate cross-functionally to align operations with business objectives and customer demands.
Minimum requirements for this Vice President of Operations position:
• Food manufacturing required; spray drying experience is a must. Dairy experience is a plus but not mandatory.
• Proven success in multi-site operationsmanagement and executive leadership.
• Bachelor's degree strongly preferred; equivalent experience considered for exceptional candidates.
• Strategic thinker with strong operational, quality, and engineering expertise; ability to navigate organizational dynamics and influence at all levels.
• Travel: Willingness to travel extensively up to 75%.
TO APPLY: Email your resume in MS Word or PDF.
* All Interview, relocation, & fee expenses paid by hiring companies. Hiring companies offer excellent compensation packages, benefits, and, where available, generous relocation assistance or packages.
Areas of Specialization...
* Engineering * Six Sigma Black Belts * Accounting * Distribution * Human Resources
* Materials / Purchasing * Quality Engineers & Managers * Manufacturing Management
$134k-226k yearly est. 1d ago
Event Operations Warehouse Manager
Leap Event Technology 4.4
Operations manager job in Pittsburgh, PA
Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.
We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.
The Event Operations Warehouse Manager is responsible for leading all warehouse-based logistics, inventory management, hardware readiness, and global equipment deployments that support Leap's live event operations. This position oversees warehouse staff, daily workflows, hardware staging and return processes, shipping coordination, and the accuracy and integrity of company equipment assets. The ideal candidate is a strong communicator, hands-on leader, and process-driven operator who thrives in fast-paced environments and understands the unique demands of live events and global logistics.
Sounds interesting? Let's talk.
AS AN EVENT OPERATIONS HARDWARE MANAGER, YOU WILL:
* Lead and oversee warehouse staff, seasonal personnel, and contract labor
* Develop, coach, and manage team members
* Develop and ensure adherence to warehouse SOPs, safety protocols, and compliance standards
* Promote a culture of accountability, continuous improvement, and operational excellence
* Own physical inventory accuracy, labeling, asset organization, and lifecycle tracking of event hardware and consumables
* Manage inbound and outbound logistics, including procurement, receiving, kitting, staging, packing, shipping, returns, and refurbishment
* Maintain warehouse cleanliness, layout optimization, equipment storage standards, and security protocols
* Maintain documentation and reporting related to inventory levels, aging, loss, damage, repairs, and replacement recommendations
* Manage vendor relationships with hardware suppliers, shipping companies, warehouse landlords, and preferred software vendors
* Collaborate closely with the Hardware Systems Specialist to ensure all devices are properly enrolled, monitored, and maintained in approved MDM and remote-management platforms
* Collaborate with the Hardware Systems Specialist and IT/InfoSec to ensure all devices, configurations, and usage practices remain compliant with company security, privacy, and data-protection standards
* Support execution of device lifecycle processes, including receiving, labeling, imaging, staging, and decommissioning - following established IT and InfoSec procedures
* Flag device performance issues, usage gaps, or compliance risks observed in the warehouse or post-event returns and partner with the Hardware Systems Specialist on resolution
* Serve as the primary operator of the Inventory Management System for the US and Australia
* Maintain strong communication with the APAC team to ensure their hardware and shipping needs are met
* Partner with Event Operations, Project Management, Account Management, and Implementation to understand event scope, scale, timelines, and equipment requirements
* Occasionally travel to events to support complex deployments, training, or quality validation
* Participate in post-event debriefs to improve tooling, readiness, and operational standards
* Assist Project Teams with internal acceptance testing and QA validation related to hardware preparation
* Collaborate with Product and the Hardware & Systems Support Specialist to identify, evaluate, and procure new hardware solutions
* Manage hardware budgets, purchasing needs, and forecasting
* Become an expert in the hardware and core software applications used to execute events
* Stay abreast of industry best practices to elevate team professionalism and operational excellence
* Assist the Director of Event Operations in creating and managing hardware and shipping budgets
EXPERIENCE & SKILLS:
* 5+ years of experience in warehouse operations, logistics, event operations, or a related field
* 3+ years of people management experience, including coaching, scheduling, and performance management
* Hands-on experience with shipping logistics, inventory control, asset tracking, and warehouse workflow management
* Excellent communication and collaboration skills with the ability to work cross functionally
* Knowledge of shipping, freight movement, packaging standards, and cross-border logistics
* Strong organizational, time management, and multitasking skills in fast-paced environments
* High attention to detail with strong documentation, accuracy, and quality control standards
* Comfortable working with event technology and hardware - mobile devices, scanners, printers, networking equipment, and other event hardware
* Ability to build and maintain vendor relationships, support purchasing, and manage budgets
* Experience creating and maintaining SOPs, safety procedures, and operational documentation
* Demonstrated ability to identify risks, troubleshoot operational challenges, and drive process improvements
WORKING CONDITIONS / PHYSICAL REQUIREMENTS:
* Must be able to lift 100lbs, work outdoors, and should expect instances of long hours to occur regularly.
* Available to travel approximately 20% of the year.
* 2+ years work travel experience; high comfort level with traveling
* Passport required
* Must live in the Pittsburgh area and be able to commute to and from the warehouse
LEARN MORE:
***********************
ADDITIONAL INFORMATION:
Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility.
* Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
$51k-77k yearly est. 55d ago
Events Operations Manager
Children's Museum of Pittsburgh 3.4
Operations manager job in Pittsburgh, PA
Job Title:
Events OperationsManager
Reports to:
Senior Manager of Visitor Services
FLSA Status:
Exempt
Compensation:
$45,000 per year
About the Museum
The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, community partners and neighbors to work on behalf of children, youth and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences.
Benefits:
We are proud to offer a comprehensive benefits package to eligible employees that includes: Medical, Dental, Vision, Flexible Spending Account. Paid Time Off (Vacation, Sick, Holidays, and Floating Holidays). 403(b) Savings Retirement Plan. Life Insurance, Short Term and Long Term Disability. Free Museum membership. Parking at a discounted rate.
Position Summary:
The Events OperationsManager is responsible for the execution of all special events as well as the effective operation of the overall program. This position is primarily operationsmanagement, scheduling, training and supervision of staff during all events. The manager is required to work a flexible work schedule including weekends and late nights.
Supervisory Responsibilities:
Events Supervisor, Events Staff, Sr. Birthday Associate and Birthday Associate.
Job Primary Responsibilities:
Manager is the key Museum staff member during an event, ensuring the safety and security of all employees, visitors and contractors.
Works as the liaison between upper management, partners, outside contractors and clients.
Responsible for coordinating all planning, set-up, clean-up etc. for events including external, donated and internal events.
Manage third party catering and bar service contractual agreements and on site workers.
Accepts reservations, including credit card payments for special events.
Orders and maintains supplies as needed within budget constraints.
Maintains reports of all special events as needed by the Senior Manager of Visitor Services, the Finance Department, and other museum staff.
Ensures museum and grounds are returned to pre-event condition and ensure any contractors fulfill contractual obligations.
Staff
Assists in the recruitment and training of part-time staff.
Coach and discipline employees in line with employee handbook and Collective Bargaining Unit requirements.
Scheduling, training and supervision of all Event and Birthday staff.
Creates full-time & part-time staff schedules to ensure adequate coverage. Approves payroll in line with created schedules.
Ensures staff perform tasks in a timely manner, and ensuring quality that will reflect on the success of the event.
Other Responsibilities:
Ensures knowledge and preparedness to respond to issues that may arise relating to facilities, security, safety, staffing, catering, cleaning and contractors.
Customer service interaction and customer service management issues and decisions including accident/incident reports before, after and during events.
Works with Visitor Services management to cross train staff and allow for employee sharing within the department.
Follows appropriate security measures.
Follows and implements Museum policies and procedures.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time based on business needs and in support of the mission of Children's Museum of Pittsburgh.
Job Qualifications:
Education:
Bachelor's Degree or equivalent in related field preferred. Associate Degree or equivalent required.
Experience:
1-2 years of prior experience in special event planning and coordination is required.
Supervisory experience in the hospitality industry is preferred.
Skills:
Highly organized.
Excellent problem solving skills.
Demonstrate the ability to think objectively and make a quick decision in the best interest of the facility and the client.
Excellent customer service skills.
Level-headed in a fast paced environment.
Knowledge of floor planning software.
Basic awareness and understanding of event permitting, sales agreements, and event vendors or suppliers.
Proficient in Microsoft Office Suite including Excel.
Basic experience with cash handling and PCI compliance.
Physical Requirements & Equipment Usage:
Moves about the museum floor on a regular, consistent basis to set-up events, monitor events, supervise staff, and breakdown events.
Must be able to lift up to 20lbs regularly and up to 60lbs with assistance. Event preparation and set up requires an increased level of physical abilities and can be strenuous at times.
The physical demands and work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment, Hours of Work, and Travel Requirements:
Required to work evenings, weekends and extended hours.
Duties will be performed in a museum environment, which includes interaction with the public and exposure to children and families.
Clearances:
FBI fingerprints results, PA Child Abuse History Certificate (Act 33) and PA State Criminal Record Check (Act 34) are required.
If you are interested in applying for this position, please complete our online application found
at: ***************************************************************
The Children's Museum of Pittsburgh provides equal employment opportunities without regard to race, color, ancestry, national origin, gender, sex (including pregnancy), sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran or military status, or any other characteristic or trait protected by local, state, or federal law.
$45k yearly 58d ago
Service Operations Manager
TUDI
Operations manager job in Pittsburgh, PA
TUDI Mechanical Systems strives to be the business partner most admired for its people! We have been voted one of Pittsburgh's Top Workplaces for the past 15 years and named one of the best contractors on the East Coast by Air Conditioning, Heating and Refrigeration News.
Service OperationsManager
Job Summary:
The OperationsManager plays a critical leadership role within TUDI's Commercial Service team, driving operational excellence, revenue growth, and an exceptional customer experience. This position is responsible for leading service operations, developing high-performing teams, and ensuring alignment with company goals, safety standards, and best practices.
Responsibilities:
* Lead and manage department activities to achieve revenue goals and objectives while maintaining a strong customer focus
* Motivate, coach, and optimize the service team to consistently deliver a superior customer experience
* Execute established business plans to meet and exceed revenue goals
* Consistently administer company policies/procedures while leveraging employee engagement and establishing a culture of accountability
* Work closely and effectively with department managers and cross-functional teams to ensure seamless operations and communication
* Maintain high levels of customer satisfaction by investigating concerns, implementing corrective action and following-up with customers and assigned staff
* Continually monitor performance and develop strategy for optimizing service fulfillment and overall customer experience
* Identify bottlenecks that are impeding the efficient and timely completion of customer service needs and collaborate with Process Improvement team to determine proper resolution
* Manage strategic relationships with local trade schools to secure access to students and alumni
* Promote open, collaborative communication across all levels of the organization
* Reinforce safety standards by continually educating technicians on best practices and field safety
* Support employee engagement and job satisfaction through coaching and thorough annual performance evaluations
* Participate in management team meetings to help develop corporate growth strategy and address operational challenges
* Partner with the Recruiting team on the recruitment, onboarding, and retention of technicians and office support staff
* Lead and support in the ongoing training development program for field and office staff utilizing outside training vendors and Tudi University
* Oversee annual budgeting, planning, forecasting, and operating plans in collaboration with senior leadership
Qualifications:
* 5+ years of HVAC industry experience
* Experience successfully leading a fast-paced service organization
* Bachelor's degree or equivalent experience preferred
* Strong interpersonal communication skills
* Ability to analyze and forecast data to ensure alignment with company goals, objectives and revenue targets
* Demonstrated proficiency with tasking and time management
* Ability to self-start and motivate a team toward a common goal
Compensation & Benefits:
* Competitive compensation package, including bonus incentive program
* 100% company paid Family health insurance premiums
* Flexible Spending Account (FSA) with employer contribution
* 401(k) with company match & profit sharing
* Generous vacation policy with paid holidays
Other Perks:
* Ongoing training and development
* Onsite fitness facility
* Various Employee and Family activities
* Opportunities to give back to the Community
Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical, electrical and plumbing service contractor and trusted business partner in our defined market segment. Our ethics, strategies and business philosophies have led to consistent double-digit growth for the past 15+ years.
$51k-99k yearly est. 2d ago
Director of Operations
JRG Partners
Operations manager job in Pittsburgh, PA
As the Director of Operations in the medical device industry, you will play a crucial role in overseeing and optimizing the operational activities of the organization to ensure efficiency, quality, and regulatory compliance. Leveraging your extensive experience in operationsmanagement, you will lead cross-functional teams to drive process improvements, enhance manufacturing capabilities, and support the company's strategic goals. Your leadership will be instrumental in ensuring the seamless execution of production, supply chain, and quality assurance processes.
Your primary responsibilities will include:
Operational Leadership: Oversee daily operations, including manufacturing, supply chain, logistics, and quality assurance, ensuring that all processes are efficient, compliant, and aligned with business objectives. Develop and implement operational strategies, policies, and procedures to enhance productivity and profitability.
Process Improvement: Identify opportunities for process optimization and lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, and Kaizen. Drive operational excellence by implementing best practices and innovative solutions to improve efficiency, reduce costs, and enhance product quality.
Regulatory Compliance and Quality Assurance: Ensure all operations comply with industry regulations, quality standards, and safety protocols. Oversee quality assurance processes, including audits, inspections, and corrective actions, to maintain high standards of product quality and regulatory compliance.
Supply Chain Management: Manage the end-to-end supply chain, including procurement, inventory management, and logistics, to ensure the timely and cost-effective delivery of materials and products. Develop and maintain relationships with key suppliers and vendors to optimize supply chain performance and mitigate risks.
Team Leadership and Development: Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration, accountability, and continuous improvement. Provide coaching, feedback, and professional development opportunities to enhance team capabilities and performance.
Financial Management: Develop and manageoperational budgets, monitor expenses, and implement cost-control measures to achieve financial targets. Analyze operational performance data to make informed decisions and drive improvements in efficiency and profitability.
Strategic Planning: Collaborate with executive leadership to develop and execute operational strategies that support the company's growth objectives and long-term vision. Participate in strategic planning initiatives, providing insights and recommendations based on operational expertise and market trends.
Qualifications:
Bachelor's degree in operationsmanagement, engineering, business administration, or a related field; MBA or advanced degree preferred.
Minimum of 10 years of progressive experience in operationsmanagement, with at least 5 years in a leadership role within the medical device industry.
Strong knowledge of medical device manufacturing processes, quality standards, and regulatory requirements (e.g., FDA, ISO).
Proven track record of driving operational improvements and achieving significant cost savings and efficiency gains.
Excellent leadership, communication, and interpersonal skills, with the ability to inspire and influence cross-functional teams and build strong relationships with internal and external stakeholders.
Proficiency in operational software and tools, such as ERP systems, supply chain management software, and quality management systems.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions and develop innovative solutions to complex challenges.
Compensation and Benefits:
Competitive base salary, performance-based bonuses, and executive-level incentives commensurate with experience, qualifications, and industry standards.
Comprehensive benefits package, including health, dental, and vision insurance, retirement savings plan, and employee wellness programs.
Opportunities for career advancement, professional development, and executive education to support personal growth and leadership development within the medical device industry.
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications, relevant experience, and interest in the role of Director of Operations. Please include "Director of Operations Application - [Your Name]" in the subject line. We thank all applicants for their interest, and only those selected for an interview will be contacted.
We are an equal opportunity employer committed to diversity, inclusion, and equity in employment. We encourage qualified individuals from all backgrounds to apply.
$70k-122k yearly est. 60d+ ago
Director of Accounting Operations - Dietrich College
Cmu
Operations manager job in Pittsburgh, PA
Applicants, please be aware that this position is a fixed-term position set initially for a 1-year duration with a possibility of extending beyond the original duration.
Carnegie Mellon University is a private, global research university that challenges the curious and hardworking to deliver work that matters. Our outstanding institution has distinctive areas of excellence and a culture marked by ambition and a deep, practical engagement with challenges facing society. We continue to produce versatile alumni and draw faculty and staff eager to be a part of the university's creative, dedicated and close-knit community. We place emphasis on practical problem solving, interdisciplinary learning, a transformative spirit, and collaboration
From creative writing to statistics and data science, behavioral economics to social and political history, Dietrich College is home to 11 humanities and sciences departments, programs and institutes. Our world-class faculty and students work across subject areas to investigate and solve real-world problems.
We are seeking a Director of Accounting Operations. This position provides strategic and operational leadership for the financial and accounting functions within the Dietrich College of Humanities and Social Sciences. Reporting to the Chief Business Officer, the Director oversees all aspects of accounting operations, including financial transactions, reconciliations, compliance, internal controls, and fiscal reporting.
This role ensures the integrity, accuracy, and timeliness of the college's financial records and serves as a key liaison between Dietrich College and the university's central Finance Division. The Director will lead efforts to enhance financial processes, strengthen internal controls, and support data-informed decision-making in alignment with the college's academic and research mission.
Core Responsibilities
Accounting Oversight and Financial Integrity
Lead day-to-day accounting operations for all Dietrich College departments, centers, and programs.
Ensure compliance with university accounting policies, GAAP standards, regulatory requirements, and sponsor regulations.
Manage month quarter and year-end close processes, including journal entries, reconciliations, and variance analyses.
Manage the Procure-to-Pay function, ensuring the college's vendor relationships and invoices are managed timely and in compliance with university policy.
Ensure payroll (including faculty summer salaries and sponsored research commitments), tax, and receivable transactions are processed in accordance with university requirements.
Produce accurate and timely financial statements and reports for college and university leadership
Collaborate with FP&A to develop models for indirect cost recovery and support college financial sustainability.
Financial Controls and Compliance
Develop, implement, and monitor internal controls to safeguard assets and ensure data integrity.
Partner with university Controller and finance leadership and teams to maintain strong financial stewardship, controls and compliance practices.
Coordinate with grant and contract accounting, including pre-award budget review, post-award expense tracking, effort reporting, and closeout.
Coordinate with internal and external auditors to ensure audit readiness and resolution of findings.
Process Improvement and Systems Management
Identify and execute initiatives to streamline accounting processes and enhance operational efficiency, leveraging technology and best practices to drive continuous improvement.
Lead or support the college implementation of financial systems, tools, and automation initiatives in conjunction with the finance division.
Champion the use of data analytics and business intelligence to translate data into actionable insights for cross function teams.
Collaborate with the Budget and Financial Planning teams to ensure data consistency and process integration across systems (e.g., Workday, Oracle, Tableau).
Develop and monitor key performance indicators (KPIs) to track operational performance and service delivery.
Financial Planning and Decision Support
Provide operational and analytical support to the Chief Business Officer and Director of FP&A for financial planning, forecasting, and scenario analysis.
Assess resource utilization and staffing models to align operations with evolving organizational needs.
Advisory Support and Collaboration
Serve as a trusted advisor to the Chief Business Officer, Dean's Office, and department heads on accounting matters translating academic and research priorities into sustainable financial strategies.
Provide analytical support and financial insight for audits, facilities projects, space utilization, grants management, and special projects.
Coordinate with the Office of Sponsored Programs on post-award financial management for research activity.
Team Leadership and Development
Supervise and mentor accounting and business operations staff within the college.
Set clear goals, provide regular feedback, and recognize achievements.
Promote professional growth, accountability, and service excellence within the finance team.
Flexibility, excellence, and passion are vital qualities within the Dietrich College. Collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
Qualifications
Bachelor's Degree in Accounting, Finance, Business Administration, or related field required; Master's degree preferred
CPA, CMA, or equivalent financial certification preferred
7-10 years of relevant experience in accounting or financial operations
5-7 years of management experience
Demonstrated ability to cultivate credibility and build collaborative partnerships across academic, administrative, and central university functions
Proven experience developing, mentoring, and retaining a high-performing team, fostering a culture of accountability, professional growth, and service excellence
Demonstrated mastery in managing complex accounting operations, including financial close cycles, reconciliations, transaction processing, and compliance with GAAP and regulatory standards
Strong organizational skills with the ability to manage multiple priorities and projects in a fast-paced, deadline-driven environment
High proficiency with advanced Excel functions, financial systems (such as Workday or Oracle), data analytics and reporting tools (e.g., Tableau), and automation technologies
A combination of education and proven experience from which comparable knowledge is demonstrated may be considered.
Requirements:
Successful background investigation
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!
For a comprehensive overview of the benefits available, explore our Benefits page.
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Financial Planning, Analysis, Accounting and Reporting
Position Type
Staff - Fixed Term (Fixed Term)
Full Time/Part time
Full time
Pay Basis
Salary
More Information:
Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.
Click here to view a listing of employee benefits
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
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$70k-122k yearly est. Auto-Apply 60d+ ago
Director of Operations
Priano Solutions
Operations manager job in Pittsburgh, PA
The Director of Operations serves as a key leader in driving the integration of Advisory, Client Service, and Leadership teams, ensuring operational excellence across all facets of the organization. As a highly skilled strategist, collaborator, and advocate for the firm's mission, this individual plays a critical role in fostering a culture of innovation, accountability, and exceptional client service while aligning operational initiatives with organizational goals.
This role oversees the firm's entire operational framework, focusing on optimizing processes, enhancing team engagement, driving client satisfaction, and delivering scalable solutions. The Director of Operations is accountable for building and managing cross-functional relationships, ensuring compliance, and implementing technology and process improvements that support growth and efficiency.
The ideal candidate is a visionary leader with exceptional organizational, strategic, and communication skills. They exhibit sound decision-making, a results-driven mindset, and the ability to anticipate challenges in a dynamic environment. Success in this role requires initiative, adaptability, and the ability to empower and inspire teams to achieve operational and organizational objectives.
We plan on this new associate assuming the newly created role of COO as the firms needs dictate.
II. TYPICAL RESPONSIBILITIES
Strategic Client Service & Operations Leadership
Support the leadership team in developing and implementing the firm's business plan
Oversee all operational functions, including client onboarding, compliance, fee billing, HR administration, and vendor management, ensuring processes are streamlined and scalable.
Lead the development and implementation of policies, procedures, and systems to drive operational consistency and quality across the firm.
Identify and implement technology solutions that enhance operational efficiency, improve client experience, and support data-driven decision-making.
Continuously evaluate and optimize workflows to eliminate inefficiencies and redundancies.
Champion initiatives to enhance client satisfaction, ensuring the seamless integration of client service, advisory, and operational teams.
Organizational Development and Talent Management
Build and mentor a high-performing service and operations team, fostering a culture of accountability, collaboration, and continuous improvement.
Design and oversee comprehensive training programs to ensure team members are equipped with the skills and knowledge to excel.
Foster a positive workplace culture that aligns with the firm's values and promotes employee engagement and satisfaction.
Compliance & Risk Management:
Implement, audit and enforce firm policies and procedures to ensure compliance with industry regulations and internal standards.
Monitor and manage risk across all operational areas, ensuring the firm maintains a strong compliance posture.
Oversee the resolution of complex client issues, ensuring timely and effective outcomes.
III. TYPICAL SKILLS AND KNOWLEDGE REQURIEMENTS
Strong strategic planning and project management skills, with a demonstrated ability to translate vision into actionable results.
Expertise in operational systems and technology platforms, including CRMs, financial planning tools, and reporting systems.
Excellent interpersonal and communication skills, with the ability to influence and build trust across all levels of the organization.
Deep understanding of compliance regulations, custodial processes, and client service best practices.
Ability to thrive in a fast-paced environment, managing multiple priorities with a focus on delivering measurable outcomes.
Proven leadership experience in operations, ideally within a financial advisory or professional services environment.
Typical Experience and Education Requirements:
A Bachelor's degree required, MBA or advanced degree preferred
Series 65, FPQP ,CPA, CFP, or CFA (Financial Paraplanner Qualified Professional) certification preferred
7+ years of experience in client services and/or operations in financial advisory firm
Experience with investments and financial planning applications and custodial platforms preferred
Proficiency in management teams, mentoring junior associates, and handling specialized functions such as compliance or HR.
$70k-122k yearly est. 35d ago
Assistant Manager
Carrols Restaurant Group, Inc. 3.9
Operations manager job in Blairsville, PA
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$34k-51k yearly est. 3d ago
Event Operations Warehouse Manager
Leap Event Technology 4.4
Operations manager job in Pittsburgh, PA
Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.
We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.
The Event Operations Warehouse Manager is responsible for leading all warehouse-based logistics, inventory management, hardware readiness, and global equipment deployments that support Leap's live event operations. This position oversees warehouse staff, daily workflows, hardware staging and return processes, shipping coordination, and the accuracy and integrity of company equipment assets. The ideal candidate is a strong communicator, hands-on leader, and process-driven operator who thrives in fast-paced environments and understands the unique demands of live events and global logistics.
Sounds interesting? Let's talk.
AS AN EVENT OPERATIONS HARDWARE MANAGER, YOU WILL:
Lead and oversee warehouse staff, seasonal personnel, and contract labor
Develop, coach, and manage team members
Develop and ensure adherence to warehouse SOPs, safety protocols, and compliance standards
Promote a culture of accountability, continuous improvement, and operational excellence
Own physical inventory accuracy, labeling, asset organization, and lifecycle tracking of event hardware and consumables
Manage inbound and outbound logistics, including procurement, receiving, kitting, staging, packing, shipping, returns, and refurbishment
Maintain warehouse cleanliness, layout optimization, equipment storage standards, and security protocols
Maintain documentation and reporting related to inventory levels, aging, loss, damage, repairs, and replacement recommendations
Manage vendor relationships with hardware suppliers, shipping companies, warehouse landlords, and preferred software vendors
Collaborate closely with the Hardware Systems Specialist to ensure all devices are properly enrolled, monitored, and maintained in approved MDM and remote-management platforms
Collaborate with the Hardware Systems Specialist and IT/InfoSec to ensure all devices, configurations, and usage practices remain compliant with company security, privacy, and data-protection standards
Support execution of device lifecycle processes, including receiving, labeling, imaging, staging, and decommissioning - following established IT and InfoSec procedures
Flag device performance issues, usage gaps, or compliance risks observed in the warehouse or post-event returns and partner with the Hardware Systems Specialist on resolution
Serve as the primary operator of the Inventory Management System for the US and Australia
Maintain strong communication with the APAC team to ensure their hardware and shipping needs are met
Partner with Event Operations, Project Management, Account Management, and Implementation to understand event scope, scale, timelines, and equipment requirements
Occasionally travel to events to support complex deployments, training, or quality validation
Participate in post-event debriefs to improve tooling, readiness, and operational standards
Assist Project Teams with internal acceptance testing and QA validation related to hardware preparation
Collaborate with Product and the Hardware & Systems Support Specialist to identify, evaluate, and procure new hardware solutions
Manage hardware budgets, purchasing needs, and forecasting
Become an expert in the hardware and core software applications used to execute events
Stay abreast of industry best practices to elevate team professionalism and operational excellence
Assist the Director of Event Operations in creating and managing hardware and shipping budgets
EXPERIENCE & SKILLS:
5+ years of experience in warehouse operations, logistics, event operations, or a related field
3+ years of people management experience, including coaching, scheduling, and performance management
Hands-on experience with shipping logistics, inventory control, asset tracking, and warehouse workflow management
Excellent communication and collaboration skills with the ability to work cross functionally
Knowledge of shipping, freight movement, packaging standards, and cross-border logistics
Strong organizational, time management, and multitasking skills in fast-paced environments
High attention to detail with strong documentation, accuracy, and quality control standards
Comfortable working with event technology and hardware - mobile devices, scanners, printers, networking equipment, and other event hardware
Ability to build and maintain vendor relationships, support purchasing, and manage budgets
Experience creating and maintaining SOPs, safety procedures, and operational documentation
Demonstrated ability to identify risks, troubleshoot operational challenges, and drive process improvements
WORKING CONDITIONS / PHYSICAL REQUIREMENTS:
Must be able to lift 100lbs, work outdoors, and should expect instances of long hours to occur regularly.
Available to travel approximately 20% of the year.
2+ years work travel experience; high comfort level with traveling
Passport required
Must live in the Pittsburgh area and be able to commute to and from the warehouse
LEARN MORE:
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ADDITIONAL INFORMATION:
Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility.
*Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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Other jobs
$51k-77k yearly est. 55d ago
Events Operations Manager
Children's Museum of Pittsburgh 3.4
Operations manager job in Pittsburgh, PA
Job Title:
Events OperationsManager
Reports to:
Senior Manager of Visitor Services
FLSA Status:
Exempt
Compensation:
$45,000 per year
About the Museum
The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, community partners and neighbors to work on behalf of children, youth and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences.
Benefits:
We are proud to offer a comprehensive benefits package to eligible employees that includes: Medical, Dental, Vision, Flexible Spending Account. Paid Time Off (Vacation, Sick, Holidays, and Floating Holidays). 403(b) Savings Retirement Plan. Life Insurance, Short Term and Long Term Disability. Free Museum membership. Parking at a discounted rate.
Position Summary:
The Events OperationsManager is responsible for the execution of all special events as well as the effective operation of the overall program. This position is primarily operationsmanagement, scheduling, training and supervision of staff during all events. The manager is required to work a flexible work schedule including weekends and late nights.
Supervisory Responsibilities:
Events Supervisor, Events Staff, Sr. Birthday Associate and Birthday Associate.
Job Primary Responsibilities:
Manager is the key Museum staff member during an event, ensuring the safety and security of all employees, visitors and contractors.
Works as the liaison between upper management, partners, outside contractors and clients.
Responsible for coordinating all planning, set-up, clean-up etc. for events including external, donated and internal events.
Manage third party catering and bar service contractual agreements and on site workers.
Accepts reservations, including credit card payments for special events.
Orders and maintains supplies as needed within budget constraints.
Maintains reports of all special events as needed by the Senior Manager of Visitor Services, the Finance Department, and other museum staff.
Ensures museum and grounds are returned to pre-event condition and ensure any contractors fulfill contractual obligations.
Staff
Assists in the recruitment and training of part-time staff.
Coach and discipline employees in line with employee handbook and Collective Bargaining Unit requirements.
Scheduling, training and supervision of all Event and Birthday staff.
Creates full-time & part-time staff schedules to ensure adequate coverage. Approves payroll in line with created schedules.
Ensures staff perform tasks in a timely manner, and ensuring quality that will reflect on the success of the event.
Other Responsibilities:
Ensures knowledge and preparedness to respond to issues that may arise relating to facilities, security, safety, staffing, catering, cleaning and contractors.
Customer service interaction and customer service management issues and decisions including accident/incident reports before, after and during events.
Works with Visitor Services management to cross train staff and allow for employee sharing within the department.
Follows appropriate security measures.
Follows and implements Museum policies and procedures.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time based on business needs and in support of the mission of Children's Museum of Pittsburgh.
Job Qualifications:
Education:
Bachelor's Degree or equivalent in related field preferred. Associate Degree or equivalent required.
Experience:
1-2 years of prior experience in special event planning and coordination is required.
Supervisory experience in the hospitality industry is preferred.
Skills:
Highly organized.
Excellent problem solving skills.
Demonstrate the ability to think objectively and make a quick decision in the best interest of the facility and the client.
Excellent customer service skills.
Level-headed in a fast paced environment.
Knowledge of floor planning software.
Basic awareness and understanding of event permitting, sales agreements, and event vendors or suppliers.
Proficient in Microsoft Office Suite including Excel.
Basic experience with cash handling and PCI compliance.
Physical Requirements & Equipment Usage:
Moves about the museum floor on a regular, consistent basis to set-up events, monitor events, supervise staff, and breakdown events.
Must be able to lift up to 20lbs regularly and up to 60lbs with assistance. Event preparation and set up requires an increased level of physical abilities and can be strenuous at times.
The physical demands and work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment, Hours of Work, and Travel Requirements:
Required to work evenings, weekends and extended hours.
Duties will be performed in a museum environment, which includes interaction with the public and exposure to children and families.
Clearances:
FBI fingerprints results, PA Child Abuse History Certificate (Act 33) and PA State Criminal Record Check (Act 34) are required.
If you are interested in applying for this position, please complete our online application found
at: ***************************************************************
The Children's Museum of Pittsburgh provides equal employment opportunities without regard to race, color, ancestry, national origin, gender, sex (including pregnancy), sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran or military status, or any other characteristic or trait protected by local, state, or federal law.
How much does an operations manager earn in Monroeville, PA?
The average operations manager in Monroeville, PA earns between $50,000 and $125,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Monroeville, PA