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Operations manager jobs in Rohnert Park, CA

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  • Team Lead, Market Operations

    Carvana 4.1company rating

    Operations manager job in Oakland, CA

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $75,000 - $85,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $75k-85k yearly 14d ago
  • HVAC Service Manager

    Bell Brothers 4.1company rating

    Operations manager job in Oakland, CA

    About Bell Bros: At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits. Position Overview: As an HVAC Service Manager, you will lead a high-performing team dedicated to delivering exceptional HVAC service. Your role ensures operational excellence, customer satisfaction, and team development. This leadership position is pivotal to our commitment to providing superior HVAC solutions. Key Responsibilities: Leadership and Team Management Supervise, mentor, and inspire a team of HVAC technicians to achieve service excellence. Conduct regular team meetings to share updates, provide training, and foster a positive team culture. Oversee the recruitment, onboarding, and continuous professional development of team members. Service Operations Oversight Coordinate and manage daily service schedules, optimizing technician productivity. Ensure timely completion of service calls and maintain high-quality standards. Monitor and enforce safety protocols to promote a secure working environment. Customer Relations Serve as the primary point of contact for escalated customer inquiries, ensuring resolution and satisfaction. Maintain strong relationships with clients by addressing feedback and enhancing service offerings. Financial Management Develop and manage the service department's budget, focusing on cost control and profitability. Track expenses and revenue to ensure the department meets financial goals. Process Improvement Evaluate current service processes, identifying opportunities for efficiency and quality improvement. Implement advanced HVAC technologies and best practices to stay ahead in the industry. Compliance and Documentation Ensure adherence to industry standards and regulatory requirements. Maintain accurate service records and reports for internal and external use. Qualifications: High school diploma or GED; technical training in HVAC is preferred. A minimum of 5 years in HVAC services, with at least 2 years in a supervisory role. Proven knowledge of HVAC systems, safety standards, and troubleshooting techniques. Exceptional leadership, communication, and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Benefits: Competitive salary and performance-based bonuses. Comprehensive medical, dental, and vision insurance. 401(k) retirement plan with company match. Generous paid time off and holidays. Professional development and training opportunities. #BELLP Pay Range$110,000-$145,000 USD We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. Bell Bros Privacy Policy
    $110k-145k yearly 3d ago
  • Director of Customer success - Life sciences

    Zensar Technologies 4.3company rating

    Operations manager job in Santa Rosa, CA

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $146k-196k yearly est. 1d ago
  • Datacenter Operations Program Manager

    Blue Signal Search

    Operations manager job in San Francisco, CA

    Industry: AI Infrastructure | Hyperscale Data Centers | Cloud Compute Employment Type: Full-Time About the Opportunity: Join a pioneering infrastructure provider that's driving the next wave of artificial intelligence. This organization is driving next-generation data center deployments, collaborating with industry-leading AI labs and technology innovators. As they scale operations globally, they are seeking a highly motivated Datacenter Operations Program Manager to elevate operational excellence and accelerate large-scale infrastructure readiness. This role sits at the critical intersection of design, engineering, and operations, driving cross-functional initiatives that ensure seamless site integration and long-term stability. With a mission rooted in high performance, speed, and reliability, this organization offers a high-impact opportunity to shape foundational systems at the frontier of cloud infrastructure. This is an ideal role for operational leaders who thrive in fast-paced environments, enjoy building process from scratch, and want to help scale toward multi-gigawatt deployments across the globe. Key Responsibilities: Design and lead end-to-end datacenter operations lifecycle programs, from site readiness through to sustained operations. Define and manage operational acceptance criteria and framework for infrastructure handover across multiple global regions. Drive cross-functional coordination with design, construction, validation, and engineering teams to ensure readiness and alignment. Develop and maintain SOPs for datacenter workflows, including uptime-critical activities, troubleshooting, and maintenance. Implement metrics-driven programs to monitor operational health, flag issues, and enable rapid incident resolution. Own incident management processes, including PIRs (post-incident reviews), root cause analysis, and CAPA follow-through. Champion preventive maintenance, physical audits, operational testing, and continuous improvement to reduce downtime. Present operational program performance and recommendations to executive leadership regularly. Foster collaboration across infrastructure, product, supply chain, and engineering functions to scale effectively. Required Qualifications: Bachelor's degree in engineering, Business, Computer Science, or equivalent work experience. 5+ years of experience in data center operations, infrastructure management, or critical environments. 3+ years of experience in program management leading complex, cross-disciplinary projects. Proven proficiency across data‑center components, from power delivery and cooling to networking, compute resources, and overall facility management. Experience implementing ITIL or similar operational frameworks (incident, change, problem management). Ability to operate autonomously in high-speed, ambiguous environments. Willingness to travel up to 40% domestically and internationally. Preferred Qualifications: Advanced degree (Master's in Engineering, MBA, or related field). Hands‑on experience in ultra‑large, hyperscale data ecosystems and high‑performance AI/ML platforms. Certifications such as PMP, PgMP, Six Sigma, or ITIL. Comprehensive knowledge of data‑center guidelines and best‑in‑class practices, including ASHRAE, Uptime Institute, and TIA‑942 standards. Exceptional written and verbal communication skills. Experience presenting program results to executive audiences. What's in It for You: Competitive base salary and a performance-driven bonus and equity package valued at 2x to 4x base salary. Remote-first culture with flexibility to work from anywhere in the U.S., with optional onsite travel. Chance to join a fast‑moving startup that's forging the planet's most sophisticated AI‑powered infrastructure. High-visibility role with direct impact on mission-critical operations at scale. Work with some of the brightest minds in infrastructure engineering and AI deployment. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
    $113k-163k yearly est. 2d ago
  • Senior Operations Manager

    LHH 4.3company rating

    Operations manager job in Concord, CA

    Senior Manager, Reagent Manufacturing & Planning Operations Employment Type: Temp to Perm Compensation: $160,000-$175,000 annually + 10-15% bonus About the Role We are seeking a highly skilled Senior Manager to lead and scale Reagent Manufacturing and Planning Operations in a high-growth, highly regulated environment. This role will be responsible for building the manufacturing organization, optimizing production planning, driving operational excellence, and partnering cross-functionally to enable rapid year-over-year growth. The ideal candidate brings strong leadership, a scale-up mindset, and deep experience in GMP/ISO13485 reagent or consumable production. Essential Functions Build & Scale Reagent Manufacturing Operations Develop, expand, and mature reagent production processes to support rapid growth. Build a high-performing manufacturing team through hiring, onboarding, training, and talent development. Define long-term manufacturing strategy, including capacity expansion, automation, and facility/equipment scaling. Lead technology transfers from R&D into Manufacturing, ensuring scalable, validated, and repeatable processes. Production Planning for Scale Architect a robust end-to-end planning function, including demand review, capacity modeling, MPS creation, and scheduling. Implement planning systems (MRP, forecasting models, dashboards) for both short-term execution and long-term scalability. Strengthen inventory strategy across raw materials, WIP, and finished goods. Identify capacity constraints and develop mitigation strategies for labor, equipment, materials, and process bottlenecks. Operational Excellence & Systems Implementation Drive a Lean/continuous improvement culture to increase throughput and reduce scrap. Establish SOPs, documentation, training programs, and quality systems that support predictable scale-up. Lead site readiness for audits, certifications, and regulatory inspections. Collaborate with Engineering on automation, process control systems, and technology adoption. Cross-Functional Leadership in a High-Growth Environment Partner with R&D, Product Development, Quality, Engineering, Supply Chain, and Finance to align operational plans. Serve as a key contributor to S&OP with forward-looking capacity, inventory risk assessments, and cost insights. Ensure reagent availability to support commercial launches, new product introductions, and changing field demand. Other duties as assigned. Competencies Scale-up mindset with ability to anticipate future operational needs. Strong people leadership and team development. Operational rigor and process-driven thinking. Effective cross-functional collaboration and influence. Data-driven decision-making (forecasting, dashboards, planning models). Continuous improvement orientation. Proven experience supporting rapid scale-up in volume, product mix, facility capacity, or team size. Strong understanding of GMP/ISO13485 and reagent manufacturing processes. Demonstrated success implementing planning systems, MPS, and capacity models. Ability to thrive in a fast-paced, evolving environment while building structure for long-term stability. Experience in biotech, diagnostics, MedTech consumables, or related fields preferred. Experience implementing or redesigning ERP/MRP systems preferred. Background in Lean Six Sigma, automation, or continuous improvement initiatives preferred. Success Measures / KPIs Build a scalable reagent production team and organization structure. Implement or enhance ERP/MRP planning tools and dashboards. Expand reagent manufacturing capacity to meet growth projections. Improve throughput, yield, and batch success rates while reducing scrap and variability. Establish a stable MPS process with high schedule adherence. Enable successful new product launches and technology transfers. Strengthen quality, compliance, and documentation for scale. Supervisory Responsibility This position directly manages the Reagent Manufacturing and Supply Chain/Procurement departments, including hiring, training, performance management, promotions, and reviews. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $160k-175k yearly 2d ago
  • Senior Manager Consulting, Legal Operations

    Kaiser Permanente 4.7company rating

    Operations manager job in Oakland, CA

    *Candidates must reside on the west coast* Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Empowers the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages the development of multiple business strategies and ensures alignment and prioritization of organizational objectives and business initiatives. Manages complex projects or project components for units, manages complex change management plans, and manages team members in performing complex data analyses to drive business initiatives. Directs vendor management as required. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to relevant policies and procedures. Essential Responsibilities: Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units. Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams; motivates teams to meet business objectives. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders. Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and / or services meet requirements and expectations while aligning with departmental strategies. Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate. Communicates goals and objectives; incorporates resources, costs, and forecasts into team and unit plans; ensures matrixed resources are fulfilling service or performance requirements across reporting lines. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives. Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across multiple functional tracks or complex workstreams by ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with key and/or lead stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for the delivery of business initiatives; communicating and resolving tough issues with stakeholders while maintaining an independent perspective; and making formal presentations and providing reports to senior and/or executive level audiences. Manages team(s) of consultants in the development of requirements for complex business, process, or system solutions which may span multiple business domain(s) by identifying and partnering with stakeholders and cross-functional teams as appropriate; providing guidance in the use of multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and monitoring the development and documentation of comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions. Empowering the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to senior management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes across regions or domains; and identifying and validating value gaps and opportunities for process enhancements or efficiencies. Managements the development of multiple business strategy and ensures alignment and prioritization of organizational objectives and business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; partnering with senior and/or executive stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; refining strategic plans and performance metrics as appropriate; and managing complex initiatives or portfolio to ensure delivery of measurable results and alignment with strategic objectives. Serves as a lead advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and presenting at roadshows, conferences, and speaking events; overseeing the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; serving as an advocate to ensure continuous learning and improvement is championed as a people strategy; providing training and guidance to stakeholders as appropriate; and providing ongoing coaching to build a continuous improvement mindset and build capabilities that drive results. Manages complex projects or project components for units by coordinating stakeholder contacts; assembling team based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; partnering on the coordination of project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving risks or issues as appropriate. Manages complex change management plans associated with business initiatives by leveraging stakeholder relationships to obtain support and buy in for changes; partnering with senior and/or executive management, project/program champions, and business owners to communicate and align improvement initiatives with current and forecasted business objectives; identifying and recommending appropriate change management methods and approaches; and empowering stakeholders to embrace a change management mindset, understand intent and purpose, and foster a culture of change. Manages team members in performing complex data analyses to drive business initiatives by recommending appropriate data analysis tools and approach to assess performance; empowering team members to utilize suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); forecasting data requirements and obtaining customer agreements, including customer requirements as appropriate; and forecasting and alleviating risks through data-driven analysis. Directs vendor management as required by monitoring vendor performance levels; ensuring service level agreements are met; managing vendor invoices; and partnering with Procurement and/ or Legal to develop service level and/or scope of work agreements as appropriate. Monitors and takes accountability for the compliance of team work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures. Minimum Qualifications: Minimum five (5) years experience in a leadership role with or without direct reports. Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Creativity; Applied Data Analysis; Financial Acumen; Conflict Resolution; Managing Diverse Relationships; Process Validation; Project Management; Risk Assessment; Service Focus; Requirements Elicitation & Analysis Preferred Qualifications: Four (4) years of experience consulting in a large multi-hospital system. Four (4) years of experience working with outpatient/ambulatory service line optimization. Primary Location: California,Oakland,Ordway Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
    $130k-185k yearly est. 3d ago
  • Operations Manager

    Roofing Talent America (RTA

    Operations manager job in Santa Rosa, CA

    Operations Manager - Commercial Roofing California - Greater Bay Area (Hybrid) $120k-140k Want to work for a growing, family-oriented company and help take them to the next level? The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business. Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production. Benefits Fully paid medical/ dental/ vision 401K PTO Life insurance The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community. You will: Bring order and clarity to the production cycle Standardize and track time/hours accurately Manage budgets vs. actual hours: pre-job setup and post-job wrap-up Reduce ‘noise' in the business Mentor junior personnel Bring leadership, structure, and calm to the field Daily duties: Manage all roofing production operations Daily coordination of field teams Oversight of scheduling, project startup, and project closeout Implementation and enforcement of tracking systems Coordinate between field teams, sales, estimating, HR, and office staff Attend weekly Production and Scheduling meetings Preferred Candidate: You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required. You have previous experience in service and re-roofing, particularly with TPO systems You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team. You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one. Want to find out more? APPLY today or contact me for a confidential chat: *****************************
    $120k-140k yearly 1d ago
  • Environmental Division Manager

    Alarcon Bohm

    Operations manager job in Santa Rosa, CA

    The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.
    $90k-125k yearly 4d ago
  • Multistore Operations Manager

    Bigface Brand

    Operations manager job in Santa Rosa, CA

    BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you. About the Role This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities. You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores. This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on. What You'll Do Café Openings & Operations Lead the opening of our San Francisco store, end-to-end. Build an operational rhythm between our Miami & San Francisco locations. Ensure standards, systems, and service are consistent across locations. Support the Miami Store Manager and help elevate daily operations. Training & Playbooks Create and roll out the first versions of training and onboarding programs for baristas. Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications. Partner with the roaster to maintain and strengthen our coffee program. Leadership & People Development Develop baristas, shift leads, and managers through coaching and structured weekly rhythms. Build an internal pipeline as we grow our retail footprint. Foster the BIGFACE culture across all retail teams. Cross-Functional Collaboration Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams. Bring operational clarity and strategic insights into company-wide decisions. Who You Are You've opened at least one café or led a major café buildout. You've managed a café manager and supported multiple locations, OR run a high-volume flagship. You've built (or implemented) training, onboarding, and operation systems. You're a strong people leader who develops others, not just directs them. You thrive in ambiguity and early-stage environments. You're excited about shaping a brand that mixes culture, creativity, and hospitality. You're comfortable with espresso, tasting, and café standards. You're organized, operationally minded, and can create structure without slowing the business down. Why This Role Matters BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day. You will directly influence: How each BIGFACE café feels. How we open new cities. How our people grow. How our brand is experienced by every guest.
    $81k-143k yearly est. 4d ago
  • District Manager

    Marine Layer 3.5company rating

    Operations manager job in Santa Rosa, CA

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $96k-158k yearly est. 2d ago
  • General Manager

    Search Masters, Inc.

    Operations manager job in Santa Rosa, CA

    A privately held New York real estate investment company is looking for a ‘General Manager'. The successful candidate will be responsible for commercial office buildings totaling 1,000,000 plus sq. ft.. Knowledge & Experience A minimum of ten (10) years working in real estate within commercial property management. Must have knowledge and experience with financial accounting in real estate, financial reporting and budgeting. Hands-on experience with base building construction projects. Ability to plan, organize and coordinate multiple projects, ability to read and understand construction specifications and blueprints. Minimum of 10 years' experience directly supervising and managing a staff including experience in planning and assigning work, performance assessments, training, hiring, discipline and development. Strong literacy in MS Word and Excel. Highly organized and skilled with time management. Strong Customer service/tenant relation skill required. Excellent communication skills (written reports/analysis and oral presentation). 4 year College Degree Required Energetic, Personable & able to prioritize assigned duties Principal Responsibilities Has primary responsibility for the day-to-day operation of the properties to ensure that all the site operations are in compliance with established policies and procedures, the management agreement, and are consistent with the Ownership's overall objectives. Prepares annual budget, monthly financial variance reports, operations analysis, and leasing activity reports for the Ownership. Conducts formal site inspections on a routine basis as needed in compliance with established standard operating policies and procedures. Monitors and enforces the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases Bears primary responsibility for the creation and maintenance of all site-specific documentation including but not limited to property's information book, site operating manual and emergency operations manual. Establishes and maintains open, positive relationships with occupants ensuring that all services and needs are met and in compliance with lease agreements. Conducts periodic visits, inspections and surveys and develops and implements effective tenant retention program. Hires, trains and supervises a qualified team of building, administrative and maintenance staff for the properties to promote efficient and cost effective operation. Participates in the negotiation of service contracts with outside vendors to achieve the highest levels of performance at the lowest cost. Performs other related duties as requested and required. Financial management of the properties. Ability to read and understand financial statements Strong budgeting and budget analysis capability. Create annual budgets, including monthly budget variance reports for both cash and accrual basis Review and approve bills, accruals and tenant charges. On a quarterly basis, prepare variance reports and, if needed, a re-forecasted budget.
    $69k-139k yearly est. 19h ago
  • General Manager - Oakland, CA

    TMG Partners 3.2company rating

    Operations manager job in Oakland, CA

    General Manager - Owner-User Urban Office Campus This position is based onsite in Oakland, California and requires the employee to live within reasonable commuting distance. Candidates outside the Bay Area will not be considered. The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives. Key Responsibilities Owner-User Service & Workplace Experience Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams. Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment. Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user. Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement. Operations & Building Management Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives. Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations. Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships. Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects. Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism. Financial & Asset Stewardship Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs. Provide regular reporting and insights on building operations, expenses, and long-term asset planning. Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals. Leadership & Vendor Oversight Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality. Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery. Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations. Compliance & Risk Management Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards. Serve as the primary coordinator for safety, security, and emergency preparedness programs. Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset. Qualifications Bachelor's degree in Business, Real Estate, Facilities Management, or related field. 7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments. Strong operational and financial management skills, paired with a service-oriented mindset. Exceptional communication skills and the ability to build trust with ownership and corporate leadership. Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite. Professional designations such as RPA, CPM, or LEED AP preferred. Must have a California Department of Real Estate License Core Competencies Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy. Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence. Operational Rigor - Manages the building with discipline, foresight, and attention to detail. Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness. Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals. Note: We kindly ask that recruiting agencies do not contact the company or its employees regarding this position. Unsolicited resumes from third parties will not be accepted.
    $64k-120k yearly est. 5d ago
  • Store Manager - Downtown Napa

    Makers Market

    Operations manager job in Napa, CA

    Makers Market is searching for an entrepreneurial, creative, and experienced Store Manager for our location at First Street Napa in downtown Napa, CA. This is a great opportunity to make your mark by managing our beautiful store and helping to grow our beloved American Made brand. If you are passionate about handmade products (Etsy, Renegade, Pinterest), the Maker Movement, and supporting American small businesses, we are looking for you! You will take the lead in being the face and voice of Makers Market, acting as the brand spokesperson at all times. Makers Market is growing both online and in brick and mortar storefronts (with locations in Napa, CA; San Jose, CA; Mill Valley, CA; Lafayette, CA; and Alpharetta, GA) and we are looking for exceptional team members to promote our mission of Rebuilding the Legacy of American Made. Job description The Store Manager leads their team to successfully execute Staff, Sales, Operations and Merchandising. The Store Manager is accountable for driving continuous improvement of the store through strategic planning, inspirational leadership and partnering with the community. It is expected that the Store Manager builds a strong retail team and manages seamless store operations while delivering outstanding sales results. Staff Lead a high performing team and develop high potential individuals. Source, assess and facilitate hiring to build the team necessary to sustain and grow our business. Plan for vacancies that will need to be filled by external talent. Successfully onboard and train new employees. Ensure employees are achieving their goals, following store procedures, and completing daily responsibilities. Drive a continuous improvement culture. Validate that learning has been achieved and provide coaching when needed. Assess and improve performance, potential and fit of our people. Ensure the right people are working at the right times to maximize the business. Identify the next leader and develop them to their full potential. Succession planning for all key roles in store. Sales Ensure Sales Goals are met in the Store. (May involve retraining, feedback on merchandise needs, hosting store receptions, partnering with other local businesses, getting the store into local publications). Develop special event ideas for the store. (e.g. Maker Trunk Shows, Blogger events) Merchandise the store to support our hip, cool aesthetic. Take the lead sales role in the store on daily basis. Function as a source of product knowledge for both staff and customers; this includes knowledge of our products' makers, their craft and production process, etc. Champion Clienteling to build long lasting, loyal relationships. Drive business to the store by working with the mall marketing team and employing other creative marketing efforts. Operations Ensure all incoming shipments and transfers are properly recorded and tagged. Work with the Operations Manager to resolve any issues. Maintain inventory accuracy through effective cycle counts, proper transaction ringing and appropriate loss prevention procedures. Reconcile cash and make weekly bank deposits Escalate and partner with the Operations Manager to correct store maintenance issues. Ensure front and back of the store are organized and clean. Follow-up on customer transfers and special orders. Ensure assigned online orders are properly shipped out of the store. Merchandising Merchandise the store to support the aesthetic of our brand and following our merchandising standards. What You'll Need - Job Requirements Minimum 5 years in Retail, latest position as Store Manager or Assistant Store Manager, preferably with a specialty or premium retailer. A Bachelor's degree, preferably in Business, Merchandising, or Art. Proven track record of achieving sales goals. Creative A passion for handmade products, Made in America, and appreciation of good design. Entrepreneurial. Self-starter. Resourceful and excellent problem solver. Self-directed is a must! Superior customer service and relationship building skills. Friendly, helpful disposition Excellent organizational skills and attention to detail. Reliable, dedicated, and loyal. Can-do attitude, team player, and willing to do what is needed to make the business successful. Makers Market is a return to the good ol' days in a brand new way. Join our mission to rebuild the legacy of American-made by championing independent makers and skilled craftspeople across the country. In our quest to bring you the best in handcrafted, we vet each product to ensure it is well-designed, long-lasting, and either organic, sustainable, or ethically produced.
    $40k-71k yearly est. 2d ago
  • Store Manager (Part Time)

    The New Bar

    Operations manager job in San Francisco, CA

    The New Bar is a discovery platform dedicated to alcohol-free drinks, offering resources and products for anyone looking to drink less or adopt a more mindful and intentional lifestyle. Inspired by the idea of fostering connections and joy without alcohol, The New Bar provides a welcoming space for all, without judgment. Our mission is to support healthier habits while still encouraging fun, community, and relaxation. We aim to help individuals make thoughtful decisions about their consumption. Role Description This is a part-time on-site role for a Store Manager at The New Bar, located in San Francisco, CA. The Store Manager will oversee day-to-day operations, ensuring an exceptional customer experience through excellent service and a welcoming environment. Responsibilities include managing store inventory, maintaining store cleanliness and organization, overseeing retail loss prevention strategies, and addressing customer inquiries. The Store Manager will lead by example, uphold company values, and support the team in achieving sales goals. Qualifications Strong skills in Customer Service and Customer Satisfaction, with a focus on creating positive and engaging experiences. Proven abilities in Store Management, including the oversight of daily operations and team leadership. Effective Communication skills to interact with customers and team members, fostering a friendly and supportive environment. Experience with Retail Loss Prevention techniques to ensure store security and minimize product loss. Organizational skills and attention to detail in managing inventory and maintaining store standards. Previous experience in retail or hospitality is a plus. Interest in alcohol-free beverages and mindful lifestyle choices is highly desirable.
    $40k-71k yearly est. 4d ago
  • Assistant Store Manager

    Friedman's Home Improvement 3.6company rating

    Operations manager job in Petaluma, CA

    Friedman's Home Improvement is looking for an Assistant Store Manager in Petaluma who is responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed. Friedman's offers medical, dental, and vision plan, discretionary bonus, 401(k) match, life insurance, paid holidays, vacations, and sick time. Generous employee discount and tuition reimbursement to further career path. Family-owned atmosphere and positive culture. Essential Duties and Responsibilities Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty Responsible for the opening and closing store duties Knowledge of sales reporting, labor report, margin erosion and managed labor Responsible for interviewing, hiring, and training new Team Members Planning, assigning, and directing daily workflow within Business Channel Performance management through review writing, rewarding and giving feedback to Team Members Education and/Experience Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience Minimum mid-level management background with exceptional supervisory skills Knowledge Skill and Abilities Experience with Microsoft Office (Outlook, Word, Excel) Microsoft D365 experience is preferred Ability to lead, develop and grow a team Develop and maintain strong cross-functional relationships Excellent organizational and communication skills Ability to follow through issues to resolution Location/Hours: This is an exempt position located at the Friedman's Home Improvement retail store in Petaluma. Hours are to meet the needs of the retail business, Sunday - Saturday. Ability to work holidays and weekends. Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.
    $31k-37k yearly est. 19h ago
  • Team Lead, Market Operations

    Carvana 4.1company rating

    Operations manager job in El Cerrito, CA

    At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines. For more information on Carvana and our mission, sneak a peek at our company introduction video . About the team and position Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions. The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities. What you'll be Doing Be a continuous positive force within the market and create strong morale and spirit throughout the team. Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role. Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set. Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition. Generate and monitor regular reports like a boss and presenting to upper management ... also like a boss. Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience. Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine Actively look for ways to improve the overall customer and Advocate team experience. Address and effectively manage complex and sensitive customer-facing issues. What you should have 5+ years work experience in a customer facing team environment 3+ years of management experience Proven history of developing and coaching employees Prior experience with strategic planning, process improvement, and guiding teams to exceed goals Excellent interpersonal and leadership skills Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience Willingness to work on weekends Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves It would be great if you also had Bachelor's Degree Experience with Salesforce or Tableau An analytical mind Experience handling logistics What we'll offer in return Full-Time Salary Position: Salary Range: $75,000 - $85,000 Medical, Dental, and Vision benefits 401K with company match A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more A great wellness program to keep you healthy and happy both physically and mentally Access to opportunities to expand your skillset and share your knowledge with others across the organization A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development A seat in one of the fastest-growing companies in the country Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. Must be able to read, write, speak, and understand English. The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours). Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat. Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs. Frequent driving requires excellent visual activity and manual dexterity. Requires to work in outdoor weather conditions. Must be able to stay in stationary potions for extended periods of time (when driving) up to 3 hours at a time. Frequently communicates with customers and must be able to exchange accurate information. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $75k-85k yearly 14d ago
  • Environmental Division Manager

    Alarcon Bohm

    Operations manager job in San Francisco, CA

    The Environmental Division Manager is responsible for developing and executing the business development plan and strategy which includes but is not limited to estimating, building and overseeing and managing all field crews and their activities related to the abatement of hazardous materials, including asbestos, lead, mold, and other contaminants. This position ensures work is performed in full compliance with applicable federal, state, and local environmental regulations and company safety standards. The division manager will build and lead crews, contract and coordinate with clients and subcontractors, and ensure timely project completion. Essential Duties and Responsibilities · develop and execute a business development plan and strategy · estimate and manage projects · build and add to field crews · Supervise day-to-day field operations for hazardous material abatement projects · Ensure adherence to safety procedures, regulations, and site-specific plans · Conduct pre-job planning and daily briefings with crews · Inspect work areas to ensure containment, decontamination, and waste handling protocols are followed · Maintain accurate project documentation including logs, permits, and incident reports · Communicate with project managers, clients, and inspectors throughout project lifecycle · Monitor crew performance and provide on-the-job guidance and training · Coordinate logistics related to equipment, materials, and transport of hazardous waste · Enforce use of personal protective equipment (PPE) and conduct jobsite safety audits · Respond to emergencies, incidents, and inspections as required · Ensure proper decontamination and disposal in accordance with EPA, OSHA, and Cal/OSHA requirements Must-Have Qualifications · At least 10+ years of direct supervisory experience in hazardous material abatement. · Current certifications (if expired, no more than a year): · OSHA 30 · HAZWOPER (40-hr) · Confined Space Entry Training · NFPA Electrical Safety Training · First Aid/CPR · Asbestos Supervisor Certification · Lead Supervisor Certification · Residency or willingness to commute within 25 miles of the SF Bay Area · Strong working knowledge of relevant federal, state, and local abatement regulations · Demonstrated leadership skills with ability to build, and train and direct field crews · Valid driver's license with a clean driving record · Ability to lift 50+ lbs and wear full PPE, including respirator equipment · Must be able to work fully on-site and in physically demanding conditions Work Environment and Physical Demands · Exposure to hazardous materials, extreme temperatures, confined spaces, and construction environments · Requires frequent standing, walking, bending, lifting, and use of protective gear · Must be able to respond quickly to on-site issues and emergencies · Travel to job sites within the Bay Area required Compensation & Benefits · Salary Range: $90,000 - $125,000/annually · Health and Dental insurance. · Company vehicle or mileage reimbursement. · Paid time off · Valid driver's license and clean driving record preferred.
    $90k-125k yearly 4d ago
  • Operations Manager

    Roofing Talent America (RTA

    Operations manager job in Sonoma, CA

    Operations Manager - Commercial Roofing California - Greater Bay Area (Hybrid) $120k-140k Want to work for a growing, family-oriented company and help take them to the next level? The Operations Manager position is a new role for the company, so this is an excellent opportunity to advance your career. You will join an established family-owned Commercial Roofing Contractor as they plan to expand whilst taking advantage of their existing book of business. Reporting directly to the President, you will take control of day-to-day roofing operations to enable him to focus more on company growth. It is expected that you will take on more responsibilities as you grow into the role, eventually having full authority over roofing production. Benefits Fully paid medical/ dental/ vision 401K PTO Life insurance The President has a Marine Corps background and, although he doesn't run the company with a strict military discipline, the company upholds a culture of integrity, discipline, emotional intelligence and respect. There is also a culture of giving within the company - both to employees and within the local community. You will: Bring order and clarity to the production cycle Standardize and track time/hours accurately Manage budgets vs. actual hours: pre-job setup and post-job wrap-up Reduce ‘noise' in the business Mentor junior personnel Bring leadership, structure, and calm to the field Daily duties: Manage all roofing production operations Daily coordination of field teams Oversight of scheduling, project startup, and project closeout Implementation and enforcement of tracking systems Coordinate between field teams, sales, estimating, HR, and office staff Attend weekly Production and Scheduling meetings Preferred Candidate: You are probably an Operations Manager within commercial roofing. You will certainly have prior senior managerial experience. If you have come up through the ranks this would be great, but this is not required. You have previous experience in service and re-roofing, particularly with TPO systems You possess ‘emotional intelligence' and people skills, rather than a rigid approach. You inspire trust and respect from your team. You are comfortable running multiple projects simultaneously, whilst keeping a tight reign on each one. Want to find out more? APPLY today or contact me for a confidential chat: *****************************
    $120k-140k yearly 1d ago
  • District Manager

    Marine Layer 3.5company rating

    Operations manager job in Sonoma, CA

    The Company Marine Layer is a Certified B Corp that designs and manufactures its own line of casual apparel, and sells through web, retail and wholesale. We have an amazing Fleet of 47 stores (and counting!) across the country. Our success has been built on a small, hard-working team that has a lot of fun and passionately believes in what we are building. We've managed to transition from a start-up into a national brand by staying true to our roots and thoughtfully expanding the team with some incredibly talented (and fun) people who want to help us build something special. That's where you come in... Job Description We are looking for a customer-obsessed, people-first District Manager to oversee a portfolio of 8+ retail stores located within our San Francisco Bay Area Market. As a leader of leaders, you will coach and motivate your store teams to consistently hit their sales goals and provide exceptional in-store experiences through execution of company initiatives. This includes: Hiring, developing and retaining top retail talent Strategizing & motivating store teams to meet and exceed business goals Ensuring high levels of operational and visual excellence across your portfolio of stores Partnering with Regional Directors and HQ business partners to identify and solve problems sustainably Leading by example and fostering and maintaining an inclusive, collaborative work environment Hitting the road and being hands-on! This is a field role that requires travel and being present in stores up to 75% of the time. This role is based out of one of our core district markets, and regular presence in your local store(s) is a must. You will work cross functionally with your HQ business partners on the Operations, Visuals, and HR teams. This role reports directly to the Regional Director. Scope Specifically, you'll be responsible for the following: Conducting effective and efficient store and market visits to ensure teams are customer-ready, meeting operational expectations and creating an inclusive work environment Driving a consistent, branded customer experience across all of your stores Owning the hiring and bench development processes in your market, making decisions through a DEIB informed lens Coaching store leaders to match business metrics to behaviors and make strategic changes to drive their business and hit or exceed sales goals Leading by example and creating a culture of celebration and recognition of outstanding team performance Training and holding teams accountable to meeting all visual and operational standards and deadlines, without sacrificing the customer experience Using Retail Reporting and Insights to analyze trends and patterns, identifying training opportunities and building strategy to drive top-line sales Overseeing payroll management for your portfolio of stores Ensuring your stores are operating in compliance with all Marine Layer policies & procedures Qualifications It bodes well if you are… An Authentic Brand Advocate. You should know the brand, like the brand, and understand what it takes to build the brand and represent the company in an authentic way. You will be responsible for helping build a team and culture that reinforces and strengthens how Marine Layer shows up in our communities. Customer Obsessed You get a genuine buzz from a glowing customer review, and center all of your business driving strategies around that one most important metric: giving a mind-blowing customer experience- every customer, every store, every time. You have a proven track record of building teams who provide those exceptional customer experiences. Experienced in Multi-Unit Retail Management We are looking for someone with experience. We want someone who has been in a similar role and understands the broad array of responsibilities associated with managing a portfolio of 5+ stores, and what it takes to drive results. Ideal candidate has 4+ years of experience in retail leadership roles. Fine Print: (we ask that you have the following to apply.) Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Proven track record of building diverse, high performing teams with an inclusive environment History of delivering an exceptional customer experience via all channels Experience working within an omnichannel retail environment College degree preferred 4+ years of relevant experience, at least 2 years in a retail environment. Ability to travel overnight and/or between stores as required Perks Competitive pay and potential for equity compensation Flexible time off Health, Vision and Dental Insurance available 401k with Matching Flexible Spending Accounts Parental Leave Wellness Allowance Cell Phone Reimbursement Mileage Reimbursement TO APPLY Check out our website and shoot ******************** your resume and a thoughtful email about why you are a great fit for Marine Layer and this position. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there! Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
    $95k-158k yearly est. 2d ago
  • Multistore Operations Manager

    Bigface Brand

    Operations manager job in San Francisco, CA

    BIGFACE is expanding its retail footprint, starting with the opening of our second store in San Francisco, and we're looking for a hands-on retail operations manager to build with us. If you thrive in early-stage environments, love creating order out of ambiguity, and want to shape a brand that blends world-class coffee with culture, creativity, and community, we'd love to meet you. About the Role This role sits at the center of BIGFACE's next phase of growth. You'll lead the opening and operations of our San Francisco store, support the manager in Miami, and build the foundational retail systems, training, onboarding, standards, and operational playbooks that will guide our expansion into future cities. You'll work closely with our COO and Founder, translate brand vision into on-the-ground execution, and create a consistent, elevated guest and employee experience across our stores. This is a role for someone who likes to get into the details, step behind the bar when needed, and is constantly thinking three steps ahead. It is both strategic and deeply hands-on. What You'll Do Café Openings & Operations Lead the opening of our San Francisco store, end-to-end. Build an operational rhythm between our Miami & San Francisco locations. Ensure standards, systems, and service are consistent across locations. Support the Miami Store Manager and help elevate daily operations. Training & Playbooks Create and roll out the first versions of training and onboarding programs for baristas. Build operational playbooks covering inventory, ordering, scheduling, service standards, and communications. Partner with the roaster to maintain and strengthen our coffee program. Leadership & People Development Develop baristas, shift leads, and managers through coaching and structured weekly rhythms. Build an internal pipeline as we grow our retail footprint. Foster the BIGFACE culture across all retail teams. Cross-Functional Collaboration Work closely with the COO, Founder, fractional CFO, creative partners, brand partnerships, and product teams. Bring operational clarity and strategic insights into company-wide decisions. Who You Are You've opened at least one café or led a major café buildout. You've managed a café manager and supported multiple locations, OR run a high-volume flagship. You've built (or implemented) training, onboarding, and operation systems. You're a strong people leader who develops others, not just directs them. You thrive in ambiguity and early-stage environments. You're excited about shaping a brand that mixes culture, creativity, and hospitality. You're comfortable with espresso, tasting, and café standards. You're organized, operationally minded, and can create structure without slowing the business down. Why This Role Matters BIGFACE is building something different...a retail experience that is energetic, expressive, and rooted in connection. This is the operational backbone that makes that vision work day to day. You will directly influence: How each BIGFACE café feels. How we open new cities. How our people grow. How our brand is experienced by every guest.
    $80k-142k yearly est. 4d ago

Learn more about operations manager jobs

How much does an operations manager earn in Rohnert Park, CA?

The average operations manager in Rohnert Park, CA earns between $62,000 and $184,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Rohnert Park, CA

$107,000

What are the biggest employers of Operations Managers in Rohnert Park, CA?

The biggest employers of Operations Managers in Rohnert Park, CA are:
  1. Bowlero
  2. Buckle
  3. P&G
  4. Ulta Beauty
  5. Element Materials Technology
  6. Exova Inc
  7. North American International Holding Corporation
  8. Anytime Fitness
  9. Ridgemont Commercial Construction
  10. Robert Half
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