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  • Store Manager

    Pacsun 3.9company rating

    Operations manager job in Holyoke, MA

    About the Company: Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Role: The Store Manager is responsible for cultivating and leading a customer-focused, sales driven, profitable and productive store. The Store Manager owns all aspects of the in-store presentation and operational functions of the store. The Store Manager leads the team by exhibiting passion for product, brands, fashion and trends. The Store Manager consistently coaches the Management team and Associate teams to ensure alignment and motivation around the company's' strategies and goals. The Store Manager is responsible for providing a rewarding associate experience and consistently delivering an exceptional customer experience. Responsibilities: Prioritizes and delegates tasks to meet all selling, visual, and operational needs Builds product confidence by creating accountability and expertise through use of basic and seasonal educational tools Supports and executes all product, visual and marketing directives, and maintains standards set by the company Maintains a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience Anticipates and determines customer needs and “solves for yes” in order to ensure customer satisfaction Fosters an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store Accountable to self and others for achieving all company sales, metric and operational goals Understands key business reports and payroll tools to evaluate and urgently communicate action steps to drive performance, both topline and expense Creates shortage action plans to minimize loss and achieve shrinkage goal Drives and executes all digital sales strategies including ship from store and BOPIS within the store Qualifications: Four-year college degree or equivalent experience preferred Required Skills: Passion for product, brands, fashion and trends Effective written, verbal and presentation skills Strong interpersonal and communications skills with the ability to communicate at all levels Proven ability to drive sales results in a high sales volume environment Excellent time management skills Ability to interpret all policies and procedures to resolve customer and associate issues Willingness to travel periodically to attend meetings/workshops (overnight may be necessary) Proficient in math and possesses strong computer skills Minimum five years retail experience required, with a proven ability to drive sales results Minimum of two years of retail management experience required Preferred Skills: Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability Serve as a Pacsun advocate in the industry and marketplace Recruit, identify, develop, and retain talent that delivers performance excellence As a manager, serve as a leader of company culture, norms, and conduct Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction Pay range and compensation package: Salary Range: $28 - $32 Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.
    $28-32 hourly 1d ago
  • District Manager - New England & Capital District

    Aldi 4.3company rating

    Operations manager job in South Windsor, CT

    Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for. **Roles within this division cover these areas:** **Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont, New York City, Southern & Eastern New York** Click here (************************************** to view our divisional map Position Type: Full-Time Starting Salary $105,000 Signing Bonus: $5,000 Salary Increases: Year 2 $120,000 | Year 3 - $125,000 | Year 4 - $135,000 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. - Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Assesses, establishes, and implements appropriate store staffing levels with input from direct reports. - Works with direct reports to develop and implement action plans that will improve operating results. - Ensures adherence to company merchandising plans. - Plans and conducts regularly scheduled meetings with direct reports. - Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives. - Recruits and recommends qualified employees for their team's staff positions. - Approves all time-off requests for direct reports. - Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement. - Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees. - Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position. - Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued. - Coordinates with direct reports in the recruitment and interviewing of applicants. - Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel. - Supports direct reports in conducting store meetings. - Consults with leadership on the development of their team's strategy. - Advises leadership to source external vendors for applicable services when appropriate. - Liaises with regions to ensure timely and efficient communication flow. - Consults with the business to effectively design and streamline applicable processes within the organization. - Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership. - Ensures that store personnel comply with the company's customer satisfaction guidelines. - Oversees and manages the appropriate resolution of operational customer concerns by store management. - Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors. - Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations. - Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget. - Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses. - Conducts store inventory counts and cash audits according to guidelines. - Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration. - Identifies cost-saving opportunities and potential process improvements. - Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement. - Other duties as assigned. Education and Experience: - Bachelor's Degree in Business or related field. Job Qualifications: Knowledge/Skills/Abilities - Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports. - Works cooperatively and collaboratively within a group. - Ability to facilitate group involvement when conducting meetings. - Develops and maintains positive relationships with internal and external parties. - Negotiation skills. - Conflict management skills. - Ability to interpret and apply company policies and procedures. - Knowledge of the products and services of the company. - Problem-solving skills. - Excellent verbal and written communication skills. - Prepares written materials to meet purpose and audience. - Ability to stay organized and multi-task in a professional and efficient manner. - Gives attention to detail and follow instructions. - Establishes goals and works toward achievement. - Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation. Travel: - Daily. - Local. - Company Car. ALDI offers **competitive wages and benefits,** including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **eligible employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
    $105k yearly 60d+ ago
  • Mobility Programs Operations Manager - (Onsite)

    RTX

    Operations manager job in East Hartford, CT

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? In this role, the Mobility Programs Operations Manager will oversee overhaul and repair (MRO) shops supporting the global fleet of 1,300 F117 engines under the F117 Engine Sustainment Support (ESS) contract. This position serves as a key member of the local East Hartford team and collaborates with personnel across engine depots to manage off-wing engine repairs, ensuring serviceable propulsion system (spares) levels are met. The Operations Manager will also play a critical role in establishing and evolving the depot network. What Will You Do Lead the monthly Sales, Inventory & Operations Planning (SIOP) process for F117, aligning depot forecasts, supply plans, and financial projections. Collaborate with the Integrated Program Management Team (IPMT) to resolve trade-off decisions Serve as a liaison between depot operations, military customers, and internal leadership, providing updates on performance, risks, and opportunities. Resolves and escalates critical constraints to the Integrated Program Management Team (IMPT) Partner with the Mobility Team to achieve Schedule, Quality and Cost objectives for the overhaul program. Manage Pratt & Whitney and depot repair contract obligations, ensuring production meets fleet requirements Develop engine induction plans, coordinate transportation to depots, and oversee production to align with financial targets Collaborate across materials, technical, and fleet operations teams to maintain required spare engine levels Apply Continuous Improvement principles to ensure consistent operational excellence across the depot network Maintain and distribute contractual and business intelligence reporting. Lead project management for new technology implementation, including dashboards and user interfaces Manage operational aspects of new site activation, including ramp-up of depot/MRO facilities, ensuring readiness through facility setup, workforce training, compliance, and process validation Qualifications You Must Have Bachelor's degree in Operations or a a degree in Science, Technology, Engineering or Mathematics (STEM). 8 years of Operations or Program Management experience, or An advanced degree with 5 years of Operations or Program Management experience. Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who possess US citizenship Strong leadership, communication, and problem-solving skills. Qualifications We Prefer Operations management experience in aerospace or related industries Experience leading or participating in a Sales & Operations Planning (SIOP) process Knowledge of OEM/MRO aerospace manufacturing Background in new product development and/or project management What Is My Role Type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Not Relocation Eligible - Relocation assistance not available Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $128k-186k yearly est. Auto-Apply 20d ago
  • Mobility Programs Operations Manager - (Onsite)

    RTX Corporation

    Operations manager job in East Hartford, CT

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? In this role, the Mobility Programs Operations Manager will oversee overhaul and repair (MRO) shops supporting the global fleet of 1,300 F117 engines under the F117 Engine Sustainment Support (ESS) contract. This position serves as a key member of the local East Hartford team and collaborates with personnel across engine depots to manage off-wing engine repairs, ensuring serviceable propulsion system (spares) levels are met. The Operations Manager will also play a critical role in establishing and evolving the depot network. What Will You Do * Lead the monthly Sales, Inventory & Operations Planning (SIOP) process for F117, aligning depot forecasts, supply plans, and financial projections. Collaborate with the Integrated Program Management Team (IPMT) to resolve trade-off decisions * Serve as a liaison between depot operations, military customers, and internal leadership, providing updates on performance, risks, and opportunities. Resolves and escalates critical constraints to the Integrated Program Management Team (IMPT) * Partner with the Mobility Team to achieve Schedule, Quality and Cost objectives for the overhaul program. Manage Pratt & Whitney and depot repair contract obligations, ensuring production meets fleet requirements * Develop engine induction plans, coordinate transportation to depots, and oversee production to align with financial targets * Collaborate across materials, technical, and fleet operations teams to maintain required spare engine levels * Apply Continuous Improvement principles to ensure consistent operational excellence across the depot network * Maintain and distribute contractual and business intelligence reporting. Lead project management for new technology implementation, including dashboards and user interfaces * Manage operational aspects of new site activation, including ramp-up of depot/MRO facilities, ensuring readiness through facility setup, workforce training, compliance, and process validation Qualifications You Must Have * Bachelor's degree in Operations or a a degree in Science, Technology, Engineering or Mathematics (STEM). * 8 years of Operations or Program Management experience, or An advanced degree with 5 years of Operations or Program Management experience. * Must be a U.S. Citizen. This position may require access to systems/tools that are restricted to individuals who possess US citizenship * Strong leadership, communication, and problem-solving skills. Qualifications We Prefer * Operations management experience in aerospace or related industries * Experience leading or participating in a Sales & Operations Planning (SIOP) process * Knowledge of OEM/MRO aerospace manufacturing * Background in new product development and/or project management What Is My Role Type? In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. Not Relocation Eligible - Relocation assistance not available Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $128k-186k yearly est. Auto-Apply 22d ago
  • Director, Electronics Operations

    Ensign-Bickford Industries 4.1company rating

    Operations manager job in Simsbury, CT

    At Ensign-Bickford Aerospace & Defense Company (EBAD), we believe that our strengths are built on our most important resource - our people. Join EBAD and you'll be a part of a team who creates cutting edge technology that will blast us into the future. No other company can match the innovative energetic solutions that we provide. At EBAD you will actively contribute to successful missions putting men, women and satellites into space, and protecting our armed service men and women around the world. If this is the culture and work environment you are seeking, then EBAD is the place for you! Job Description Location: Simsbury, CT Reports to: VP of Operations Industry: Aerospace & Defense Experience Level: Director (15+ years) Empower People. Drive Culture. Lead Growth. At Ensign-Bickford Aerospace & Defense (EBAD), we've been innovating for nearly 200 years, delivering mission-critical technologies that protect lives and advance exploration. As we prepare to double in size over the next 3-5 years, we're investing in our people and culture to support this transformation. We're seeking a dynamic Director of Electronics Operations who will be responsible for leveraging the Ensign Bickford Operating System (EBOS) to develop the infrastructure, talent and processes needed to support a growing electronics business. The Opportunity: EBAD's electronics business provides critical systems that are vital to our national defense and the exploration of space. This business has experienced unprecedented growth in support of our customer's missions and is seeking an accomplished individual to fill the position of Director of Electronics Operations. This position will be charged with leading the SQDC targets through embedded lean principles and continuous improvements into daily operations. This is an exciting opportunity for a senior electronics operations leader to make an immediate impact by providing leadership to our electronics operations team, driving accountability through visual management, and own the execution of our new facility launch and collaborations across engineering, supply chain, and quality to solve problems at the business level to drive alignment. Core Competencies for Success: Lean & Continuous Improvement Expertise: Demonstrates success leading Kaizen events that deliver measurable improvements in safety, quality, delivery, and cost. Builds team capability in structured problem-solving and fosters a culture of continuous improvement. Inspirational Leadership & Talent Development: Embodies the core value: Our People Matter. Proven Ability to engage, coach, and empower. Culture & Engagement: Champion a culture of integrity, collaboration, and continuous improvement. Drive initiatives that enhance employee experience and engagement. Organizational Effectiveness: Support organizational design, change management, and workforce planning to enable agility and scalability. Strategic Business Alignment: Strong project management skills with the ability to plan, execute, and deliver complex initiatives on time and within budget. Proven track record in factory readiness and production launch. Technical & Industry Expertise: Brings extensive experience high-mix, low-volume electronics manufacturing environments. Understands the unique demands of aerospace and defense product lifecycles. The Candidate We Are Looking For: BS/MS in an engineering discipline (electronics is preferred) Minimum 10 years of experience in high-mix, low-volume operations and manufacturing environment Experience in managing, training, mentoring and coaching leaders Experience in aerospace, defense, manufacturing, or technology industries preferred Proven ability to lead through change and influence cross-functional teams Greenfield Ramp-Up expertise Excellent communication, problem-solving, and relationship-building skills Passion for people, innovation, and continuous improvement A Defining Leadership Opportunity: Legacy: Join a privately held, 188-year-old business that takes a long-term approach, free from the short-term pressures of quarterly-driven reporting. Impact: Own and execute on critical initiatives for a fast-growing company with a bold vision for the future. Partnership: Work directly with the BU President, senior leadership, and enterprise HR leaders in a highly influential role at the intersection of people and business strategy. Culture of Excellence: Help shape a culture that values people, integrity, and mission-driven excellence, driven by a Kaizen mindset and a commitment to quality and continuous improvement. Ready to Make a Difference? If you're an Operations leader ready to help shape the future of a respected aerospace and defense organization, we invite you to explore this opportunity and grow with us. Compensation and Rewards We recognize that world-class leaders deliver world-class impact, and we reward accordingly. This role offers a competitive executive package that includes: Base Salary: $175k - $225k plus annual bonus Executive Relocation: Comprehensive support for a seamless transition Additional Enhancements: Potential sign-on incentives and tailored rewards based on experience We offer a competitive compensation package aligned with skills & experience, with flexibility to reward top talent and extraordinary qualifications. Ensign-Bickford Aerospace & Defense Company is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
    $175k-225k yearly Auto-Apply 60d+ ago
  • Director of Operations

    PMB Talent Partners

    Operations manager job in South Windsor, CT

    We are seeking a highly motivated and skilled Director of Operations who will be responsible for overseeing multiple managers and departments in operations. Our client is a global fintech leader with $4 billion in revenue, provides communications, technology, data and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency and generating revenue growth. The focus of the role is to effectively lead and integrate diverse functions, teams, Vendor management, supply chain, production planning and scheduling. Key Responsibilities: Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met or exceeded. Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning. Establishes, builds and maintains relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded. Prepares, manages, and is accountable for budgeting, forecasting and unit cost results for multiple departments. Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues. Coordinates and/or facilitates training and development of staff through coaching, mentoring and training. Serves as a team leader acting with ethical behavior and demanding the same from all team members. Communicates clearly and respectfully conveying confidence and acknowledging contributions of others. Drives the vision and values of the organization by aligning team activities and establishing strategies for achieving individual and work unit goals. Delivers value Broadridge and its customers by finding solutions and establishing realistic plans. Continuously strives for process improvement. Collaborates with the entire organization to encourage and share knowledge and best practices across all departments. May perform other duties/responsibilities as needed or assigned. Qualifications: Education and/or experience equivalent to a bachelors degree in business or engineering. 6-8 years related experience (industry preferred). Preferred: MBA, advanced degree. 10+ years related experience (industry preferred). Leadership: Demonstrates the ability to lead, direct, coach and motivate others to meet objectives; builds a team and builds consensus. People Skills: Demonstrates the ability to work in a diverse group environment. Knows how to work with various communication styles. Relates well and shows respect and consideration for others; builds relationships. Time Management: Uses time efficiently; works at a pace to get things done within an appropriate time and meets deadlines. Decision Making Ability: Demonstrates ability to make logical and sensible decisions based on available job knowledge/information, in a variety of situations. Considers potential consequences (including others views and emotions) prior to choosing a course of action. Accepts and/or uses appropriate authority to make decisions and proceeds with confidence once decisions are made. Problem Solving / Troubleshooting: Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions. Analytical Skills: Able to interpret information, think critically and identify trends. Job/Industry Knowledge: Understands and apply industry/job standards, regulations, and rules. Understands what is required to perform the job; knows what the group is responsible for and what the supporting groups are responsible for. Has a general understanding of the groups goals and objectives. Verbal & Written Communication: Demonstrates the ability to effectively discuss ideas in a clear, succinct, and organized fashion to present information in a thoughtful manner, considerate of others. Demonstrates the ability to read, write and understand the English language. Able to express ideas in writing in an organized, articulate, concise and grammatically correct manner and adjusts language to reach intended audience. Presentation/Facilitation Skills: Demonstrates the ability to present concise and accurate information to peers, customers and management. Able to lead meetings/training sessions and generate group discussions and feedback. Speaks clearly, maintains an appropriate pace, and matches information presented to the needs of others. Uses media effectively. Continuous Learning: Takes initiative to seek formal/informal training. Develop new skills and improve performance; ask questions to gain understanding. Applies latest information, concepts or procedures and learns from experience. Public speaking. Client presentation. Occasional travel. Hours: Full Time - 40 hours per week Monday - Friday: 8:00am-5:00pm Benefits: Competitive salary and benefits package. Opportunity to work in a dynamic and innovative environment. Professional growth and development opportunities. Collaborative and supportive work culture. Contact Us: Email: *********************** Call: ************ Equal Employment Opportunity: Our client is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    $96k-161k yearly est. Easy Apply 19d ago
  • Director, Operations

    Scimaxconsulting

    Operations manager job in South Windsor, CT

    Job Description Job Details: Work Shift: Monday to Friday 8:00 AM 5:00 PM Overseas multiple managers and departments in Operations. The focus of the role is to effectively lead and integrate diverse functions and teams, and Vendor management, supply chain, production planning and scheduling are also critical to this role. Responsibilities: Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met. Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning. Establishes relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded. Accountable for budgeting, forecasting and unit cost results for multiple departments. Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues. Coordinates and/or facilitates training and development of staff through coaching, mentoring and training. Qualifications: Bachelors degree in business or engineering. 6 years related experience (industry preferred). Demonstrates the ability to work in a diverse group environment. Knows how to work with various communication styles. Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions. Able to interpret information, think critically and identify trends.
    $96k-161k yearly est. 20d ago
  • Supervisor, Warehouse Operations

    Cardinal Health 4.4company rating

    Operations manager job in Boylston, MA

    Shift: Monday-Thursday 4:00PM - 2:30AM or until completion Anticipated salary range: $75,600-$107,900 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with my FlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 01/07/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Job Summary The Supervisor, Warehouse Operations supervises a team of Outbound Operations warehouse associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for the night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health's customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence. Responsibilities * Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency and productivity metrics to determine which tasks are behind- and ahead-of-schedule, and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely. * Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete. Tracks employee attendance and ensures necessary employee headcount to achieve objectives. * Monitors continually productivity and quality metrics including cycle times, lines per hour, shortages, damaged units, missed dispatches, and missed scans, among others. Regularly reports on team performance to the Manager, Warehouse Operations. * Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders as necessary. * Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area. * Conducts performance evaluations and provides one-on-one feedback to encourage Associates' development. Identifies Associates capable of working as Group Leads. Creates performance improvement plans for staff and administers discipline when necessary. * Participates in the interviewing and selection of new Associates and provides trainings during employee onboarding. Qualifications * 3+ years of experience, preferred * High School Diploma and Bachelor's degree, preferred * Previous experience leading a team * Prior experience with continuous improvement projects and initiatives * Strong written and verbal communication skills * Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets) * Experience working within ERPs (SAP or Manhattan) preferred What is expected of you and others at this level * Coordinates and supervises the daily activities of operations or business staff * Administers and exercises policies and procedures * Ensures employees operate within guidelines * Decisions have a direct impact to work unit operations and customers * Frequently interacts with subordinates, customers, and peer groups at various management levels * Interactions normally involve information exchange and basic problem resolution What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
    $46k-58k yearly est. Auto-Apply 3d ago
  • Executive Director, Medical Affairs Strategy Excellence & Operations

    Otsuka America Pharmaceutical Inc. 4.9company rating

    Operations manager job in Hartford, CT

    As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
    $245.5k yearly 40d ago
  • Director of Operations

    Boca Recovery Center 3.8company rating

    Operations manager job in Springfield, MA

    Boca Recovery Center Website Department: Operations Reports to: Chief Administrative Officer Salary: Competitive, based on experience About Us Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery. Position Overview The Director of Operations plays a pivotal leadership role in maintaining and enhancing the daily functioning of the facility. This position is responsible for leading support services such as housing, transportation, housekeeping, and general facility management. The DOO ensures the smooth integration of operational processes, employee performance, and regulatory compliance while serving as the facility's Safety Officer. Key Responsibilities Oversee daily operational functions, including facilities, housing staff, transportation, culinary services, and maintenance. Supervise and support Housing Staff, including Behavioral Health Technicians (BHTs), Chefs, Housekeeping, and Drivers. Collaborate with department directors to support cross-functional coordination, strategic planning, and safety initiatives. Conduct daily planning meetings with Nursing and Clinical Directors to align on operations-related needs. Lead hiring, onboarding, training, evaluations, and performance management for supervised departments. Maintain documentation, shift reports, payroll entries (Paychex), audits, and other essential records accurately and on time. Ensure compliance with all safety, infection control, and environmental care protocols. Respond to and manage facility-level concerns, complaints, and maintenance needs. Coordinate ordering and inventory of facility-specific food and supplies. Participate in state audits, accreditation inspections (e.g., Joint Commission), and serve as the Safety Officer. Track admissions, maintain logs, and ensure equitable access and accommodation for all clients. Uphold confidentiality and compliance with HIPPA, and organizational policies. Requirements Education: High School Diploma or GED required; vocational or 4-year degree preferred. Additional training or education in healthcare administration, operations, or business is a plus. Experience: Minimum 2 years of supervisory experience in a healthcare, residential, or operations-related setting. Experience managing support services in a regulated environment strongly preferred. Proficiency in Microsoft Office and electronic systems (e.g., Paychex). Certifications: CPR Certification required (or willingness to obtain upon hire). Valid driver's license and the ability to pass background checks and drug screening. Knowledge & Skills: Familiarity with safety regulations, infection control, and workplace policies (e.g., OSHA, Joint Commission). Effective written and verbal communication skills. Strong organizational, decision-making, and leadership capabilities. Sensitivity to diverse populations and understanding of workplace ethics and boundaries. Knowledge of confidentiality standards, workplace violence prevention, and client-centered protocols. Benefits What We Offer- Competitive salary based on experience Full benefits package (Medical, Dental, Vision, PTO, etc.) Professional development opportunities Supportive and mission-driven work environment The chance to make a lasting impact in the lives of clients and their families Join a team where operational excellence meets purpose-driven leadership. Apply today to lead a facility where your decisions directly impact the wellbeing and experience of both clients and staff.
    $82k-138k yearly est. Auto-Apply 60d+ ago
  • Environmental Services / Custodial Operations Manager 2

    Sodexo S A

    Operations manager job in West Hartford, CT

    Role OverviewSodexo is #HIRING an experienced Environmental Services - Custodial Operations Manager 2 to lead operations for our client partners at the University of St. Joseph in West Hartford, CT. This is a hands-on leadership role responsible for ensuring a clean, safe, and welcoming campus environment. Our successful candidate will walk around the entire campus, help hands on with general custodial work, and inspect work daily to meet Annual Audit expectations, have experience managing sanitation for up to 15 buildings and demonstrated history of excellent team building experience. COVID Response, KRONOS and Maximo experience are preferred. Primarily day shift with occasional swing shift responsibilities. Valid Driver's License and Clear Background required. What You'll DoHold a valid driver's license and drive company vehicles as needed. Walk the campus daily to inspect custodial work and ensure compliance with Annual Audit standards. Assign, schedule, and inspect sanitation processes across up to 15 buildings. Manage custodial equipment, supplies, and floor care strategies, including operation of floor machines. Provide a clean and safe environment for faculty, students, and staff. Drive positive client and student satisfaction scores through exceptional service delivery. Lead and motivate a cohesive team across 1st and 2nd shifts, ensuring strong collaboration and performance. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringValid Driver's License with a clear background check. Proven ability to build and lead a strong, collaborative team. Preferred: Experience with COVID response protocols, KRONOS, and Maximo systems. Ability to walk campus, lift, and actively participate in hands-on custodial activities. Experience managing custodial operations for multiple shifts, including 2nd shift. Knowledge and experience with floor care machines and sanitation standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
    $50k-99k yearly est. 11d ago
  • Operations Manager- Employment

    Advocates 4.4company rating

    Operations manager job in Millbury, MA

    Starting Salary: $54k We are seeking an experienced administrator with a passion for serving culturally diverse populations to join our Employment Division as an Operations Manager! Our Employment Division is dedicated to empowering adults with disabilities to secure meaningful job opportunities. We provide comprehensive support services to individuals high school aged and above, aimed at enhancing job readiness skills, fostering independence, and facilitating integration into the workforce and their greater community. The Operations Manager for the DS/BI (Developmental Services and Brain Injury) Employment Division will oversee the accurate and timely completion of fiscal and administrative tasks. This includes gathering, recording, and summarizing data to support operational strategies, project management, and contract monitoring. Key responsibilities involve the monthly reporting of program censuses, billing requirements, and other relevant data for multiple programs within the Employment Division. The Operations Manager will work closely with the Director of Employment and the Director of TRACS (Transitional and Community Services) to collaborate on process analysis and drive improvements in quality and efficiency across all services within the DS/BI Employment Division. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Additional Shift Details Monday-Friday 8am-4pm This is a hybrid position with office space located in Millbury. This position will require regular travel to Ashland, Franklin, Millbury, Plainville and Sterling. Responsibilities Ensure that individuals we support are treated with dignity and respect in accordance with Advocates' Human Rights Policy. Ensure continuous quality management of individualized programs and services with both internal and community resources. Follow procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Work across service lines on projects, researching and presenting data to assist and support programs in making operational decisions. Assist and prepare financial spreadsheets and financial reports for Advocates fiscal department. Resolve billing issues by gathering, verifying, and providing additional information as required to the fiscal department for CBDS/Employment and TRACS programs. Submit documents to and collaborate with the fiscal department on billing, SDR censuses, attendance and contracts. Provide required information to Advocates fiscal department for any internal or external audits. Assist in development and monitoring of all program budgets in accordance with program needs while maximizing all available internal and community resource Assist with oversight of all program-related purchases of furniture/maintenance and cleaning needs. Develop effective working partnerships and maintain open lines of communication with all referral sources, to include DDS, Massability, DMH, MH, public schools, individuals supported, families, community programs and administrative team. Receive, organize and track incoming referrals from various funding sources. Oversee and maintain HCSIS. Assist all Managers and Directors in the upkeep and completion of all reporting requirements; ensure the Agency deadlines are met. Assist in the oversight of facility maintenance. Coordinate all property/maintenance orders with Facilities Department. Work with Recruitment Department on employee postings, complete initial screenings and assist in hiring and onboarding process. Monitor staff trainings and certifications such as MAP, MART requirements, and online trainings. Qualifications Bachelor's degree in Administration or Human Services with 2 year experience in an Administrative/management role with working experience with those with developmental disabilities or in lieu of a degree at least three years employed working with those with developmental disabilities and two years in a admin/management role. Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations. Strong skills in maintaining fiscal solvency, managing contracts, and organizing referrals effectively. Must have excellent written and verbal communication skills Must possess strong computer knowledge of Microsoft Excel and Microsoft Word. Strong analytical, numerical and reasoning abilities. Excellent written and verbal communication skills. Ability to execute a variety of decision-making models and to multi-task with frequently changing priorities. High energy level, excellent interpersonal skills and ability to function in a team atmosphere. Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport people supported. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
    $54k yearly Auto-Apply 6d ago
  • District Manager(09531) - 52 Rainbow Rd

    Domino's Franchise

    Operations manager job in Granby, CT

    Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. · Navigational skills to read a map, locate addresses within designated delivery area. · Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. · Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. · Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.
    $93k-151k yearly est. 11d ago
  • Director of Operations

    Gainful Placements

    Operations manager job in Hartford, CT

    Job DescriptionWhy this role We're looking for a thoughtful, steady Director of Operations who enjoys leading teams, improving processes, and keeping daily operations running smoothly. In this role, you'll support multiple production departments while helping guide vendor management, supply chain coordination, and production planning and scheduling. If you're someone who values clear communication, collaborative problem-solving, and continuous improvement, you'll feel right at home here. What you'll do Oversee day-to-day operations across multiple production departments; lead managers and front-line teams to meet customer requirements, quality, safety, and delivery targets. Set and communicate clear department and individual goals using LEAN principles; lead facility and departmental meetings and performance planning. Partner cross-functionally with business units and customers to keep product knowledge current and exceed expectations. Own budgeting, forecasting, and unit cost results for multiple departments. Recruit, develop, and retain talent; coach, mentor, and create growth opportunities for associates. Coordinate and/or facilitate training and professional development programs for staff. Identify operational bottlenecks and implement process improvements to increase throughput and reduce costs. What we're looking for (minimum qualifications) Bachelor's degree in Business, Engineering, Operations Management, or related field. Minimum 6 years' related experience (industry/manufacturing experience strongly preferred). Proven ability to lead diverse teams and work with various communication styles. Strong problem-solving skills: gathers data, uses logic to evaluate alternatives, and communicates solutions. Comfortable interpreting data, thinking critically, and identifying operational trends. Hands-on experience with vendor management, supply chain coordination, production planning, scheduling, and LEAN/continuous improvement practices. What will help you stand out Direct experience managing multiple production departments or plants. Demonstrated success with cost controls, forecasting, and unit-cost improvement. Experience implementing LEAN tools (5S, Kaizen, value-stream mapping, etc.). Compensation benefits Base salary: $120,000-$140,000. We offer a competitive total rewards package (details to be shared with qualified candidates).
    $120k-140k yearly 20d ago
  • Regional Director of Operations - Full Service Restaurant

    Leap Brands

    Operations manager job in Hartford, CT

    Regional Director of Operations Industry: Full-Service Dining A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants. This role is responsible for operational excellence, financial performance, and team development across multiple locations. We're looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences. Key Responsibilities Lead 8-10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement Why This Role? This is a high-impact opportunity with a respected, growing brand where you'll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level. Qualifications 4+ years of multi-unit leadership in full-service casual or fine dining Proven ability to lead and develop teams across multiple high-volume locations Strong financial acumen with a history of achieving operational targets Experience managing bar programs and alcohol compliance Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili's, BJ's Brewhouse, Yard House, Buffalo Wild Wings, or similar Ensure compliance with health, safety, and alcohol service regulations Execute strategic initiatives, operational improvements, and guest experience enhancements Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback
    $94k-147k yearly est. Auto-Apply 60d+ ago
  • Operations Manager Portable Sanitation Services

    Bonavita Luxury & Portable Lavatories

    Operations manager job in East Hartford, CT

    Job DescriptionBenefits: holiday pay company cell phone Company car Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Free uniforms Training & development Job Summary We are seeking a hands-on Operations Manager to oversee daily operations for our portable sanitation and site services division, including Temporary Fence, Portable Restrooms, and Bathroom Trailers. This role manages field staff, routing, equipment, and service quality while supporting a growing customer base. Responsibilities Oversee daily delivery, service, and pickup routes Manage and support drivers, technicians, and yard staff Supervise operations for Temporary Fence, Portable Restrooms, and Bathroom Trailers Ensure compliance with safety, sanitation, and DOT requirements Coordinate scheduling with sales and customer service teams Monitor equipment inventory, maintenance, and cleanliness standards Respond to operational issues, customer concerns, and emergency service needs Qualifications 3+ years of operations or field service management experience Experience in portable sanitation preferred Knowledge of Temporary Fence and restroom trailer operations a plus Strong leadership and organizational skills Valid drivers license (CDL preferred but not required) Compensation & Benefits Salary: $75,000-$85,000 Company truck Company cell phone Health insurance Paid time off and holidays
    $75k-85k yearly 10d ago
  • District Manager RedLion Mobile- CT

    Redlion Mobile 4.5company rating

    Operations manager job in Litchfield, CT

    Retail District Manager - New York Job Type: Full-time Join one of the fastest-growing telecommunications companies in the country! We're currently hiring Retail District Managers to lead multiple retail stores within a defined market. This is an exciting opportunity for a strategic and hands-on leader to drive sales performance, elevate the customer experience, and develop high-performing teams across several retail locations. This role offers a competitive base salary ($80,000 - $90,000) plus commission potential ($36,000 - $50,000), with a clear path to career advancement through industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner in the telecommunications industry with locations across 15+ states-and continued growth on the horizon. Our teams connect residential and business customers to essential services including high-speed internet, mobile, video, and voice by delivering exceptional in-store experiences across our retail network. Who We're Looking For We're seeking experienced multi-unit retail leaders-ideally with a background in wireless, cable, or consumer electronics-who are passionate about developing teams, driving operational excellence, and exceeding sales goals. As a Retail District Manager, you'll act as the primary liaison between corporate leadership and the field-ensuring all store locations are operationally ready, performance-driven, and aligned with company goals and brand standards. Key Responsibilities Sales Leadership & Strategy · Oversee the sales and operational performance of multiple retail locations within an assigned district. · Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction. · Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results. Team Development & Coaching · Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture. · Provide ongoing coaching, feedback, and professional development to improve team performance and career growth. · Partner with internal teams to deliver effective sales enablement, product training, and leadership development programs. Operational Excellence · Ensure all locations follow company policies and procedures including cash handling, inventory management, and merchandising standards. · Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance. · Serve as the main point of contact between field teams and corporate departments to ensure alignment on business priorities and initiatives. Customer Experience · Promote a customer-first mindset and ensure high Net Promoter Scores (NPS) across all stores. · Champion consistent customer experience by leading with best practices and ensuring issue resolution processes are followed. Qualifications · Bachelor's degree in business or related field (or equivalent professional experience). · 5+ years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics. · Proven success in driving sales growth and leading high-performing teams. · Strong communication, analytical, and problem-solving skills. · Proficient in Microsoft Word, Excel, PowerPoint, and reporting/analytics tools. · Ability to work a flexible schedule including weekends and holidays. · Willingness to travel throughout the market; valid driver's license required if operating company or fleet vehicles. Perks & Benefits · Competitive base salary + uncapped commission · Medical, Dental, Vision, 401(k) · Paid training and onboarding · Vacation, Sick, and Personal Time Off · Employee growth & rewards programs, including: o Milestone Recognition Program o Annual Winners Circle all-expenses-paid trip for top performers Ask your interviewer for more details about these exclusive employee-focused programs! Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
    $80k-90k yearly Auto-Apply 60d+ ago
  • Market Operations Director

    Bunzl Career

    Operations manager job in West Boylston, MA

    The Director of Operations will show accountability and ownership of the day-to-day management of the warehouse Operations team for a Market consisting of 4 warehouse locations. This person will demonstrate remote leadership competency and motivate and engage employees at all levels of the operation. Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi-career options, you'll not only be able to find the adventure you are looking for today but can be confident that new opportunities will be there for advancement in your future. At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business and we provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude. Responsibilities: Accountability and ownership of the day to day management of the Operations team for a Distribution Market - 4 warehouses. Demonstrate remote leadership competency and motivate and engage employees via in person, telephone, and technology methods. Maintain consistent presence throughout market and provide responsiveness as if all employees were in the same location Responsible for direct supervision of 4 Warehouse Managers. Lead recruitment, onboarding, training and development while hiring top talent to improve the organization. Create and ensure safe workplace and promote a culture of safety for the market. Work closely with internal team (Sales, Purchasing, Customer Service, Warehousing, and Accounting) to maximize profitability, efficiency and customer satisfaction. Partner with Market leadership team to lead the business to achieve strong performance to sales, profitability and working capital goals, implementing solutions-based strategies and consistency throughout the market. Partner with Finance to develop the Operations budget and scorecard. Coordinate with the director of EHS to ensure safe, clean and sustainable operations. Aligned with the Divisional OPS leader, drive operational excellence and repeatable process by implementing a continuous improvement model within the Market. Recommend process improvements and enhancements to streamline the business, increase speed and enrich our value to the customer. Communicate often and effectively with facility teams and leaders on all issues to create an engaged work force. Initiate and drive consistency for the operations function throughout the Market. Requirements: Bachelor's Degree preferred. 5+ years of prior Operations Management experience is required. Requires travel throughout the market. Expected to be in each market location quarterly. Excellent oral and written communication skills and ability to work as part of a geographically dispersed team. Demonstrated ability to effectively communicate thinking, logic and decision-making rationale. Excellent interpersonal skills and ability to interact with all parties involved with our business. Positive attitude; willingness and ability to contribute to a positive work environment Highly Proficient in Word, Excel Organized with a focus for details in a fast paced environment Attention to detail and ability to multi-task and prioritize Ability to work independently and be held accountable for business results High degree of self-motivation and keen sense of urgency Experience with CBA's preferred Salary range for this position is $115,000-$160,000 So, what are you waiting for? A new career awaits you with endless opportunities. Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri. Bunzl North America owns and operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada and parts of the Caribbean and Mexico. With more than 5,000 employees and 400,000 plus supplies, Bunzl is regarded as a leading supplier in North America. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
    $115k-160k yearly 60d+ ago
  • Popeyes District Manager

    Popeyes

    Operations manager job in Southington, CT

    The Popeyes District Manager is responsible for overseeing up to 6 restaurants and the overall sales, operations, profitability and people management for the Popeyes restaurants in an assigned area. Monthly bonuses based on sales, cost control, and brand standard. Ensure all restaurants are staffed properly with qualified RGMs and Assistant Managers. Work through RGMs to ensure restaurants are staffed with qualified shift supervisors, and crew. Develops and executes plans to achieve top line sales performance compared to budget sales for each area. Develops plans to control expenses and achieve budget for restaurant operating profit for each areas of the Profit and Loss Statements. Ensures all assigned restaurants meet Popeyes Corporate operational standards necessary to achieve expansion approval. Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGMs. Hires, terminates and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed. Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams. Assist restaurant general managers with compliance and understanding of Liberty Restaurants. policies and procedures, such as; Security, Safety, Cash handling, Sexual Harassment. Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes. Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures and requirements. This job description is a generic listing of the responsibilities of this position; some of these responsibilities may not be required at all times. Requirements 3 year college business degree is preferred or equal experience. 3-5 years of experience in multiunit management in the food industry is preferred. Must have extensive and successful experience as a restaurant general manager. Requires excellent human relations skills including leadership and motivation. Strong communication skills: listening, oral and written
    $93k-151k yearly est. 60d+ ago
  • Regional Director of CCRC Operations

    Benchmark Senior Living 4.1company rating

    Operations manager job in Hartford, CT

    We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Regional Director of Operations (RDO) is responsible for strategic leadership, operational oversight, and performance accountability for a portfolio of communities, including CCRCs and rental communities. This role ensures that each community meets or exceeds benchmarks in clinical quality, resident satisfaction, occupancy, financial performance, regulatory compliance, and associate engagement. The RDO will serve as a key culture carrier, modeling the values of Called to Care, Better Together, and Be the Benchmark in all leadership practices. This position reports to the SVP of Operations. This position requires travel within the assigned region in the northeast (Massachusetts and Connecticut), with a strong on-site presence in communities to ensure hands-on leadership, consistency, and alignment. The RDO also serves as a representative of Benchmark in industry forums, conferences, and professional events to showcase leadership, share best practices, and maintain a visible presence in the senior living field. Responsibilities: * Provide overall management of the Executive Directors of one or more Benchmark communities, including several CCRCs within a region providing IL, AL, MC and SNF services. In some instances may need to serve as an Interim Executive Director. * Lead strategic planning and execution for operational excellence, with accountability for census growth, NOI performance, and clinical outcomes. * Monitor KPIs and implement action plans where performance is below expectations. * Responsible for innovating and implementing processes and procedures to enhance the development of talent and systems. * Responsible for operational leadership of all communities, in some instances serving as an interim Executive Director. * Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income. * Strong understanding of financial management as it relates to CCRCs across all lines of business; IL, AL, MC, and SNF. Also skilled nursing revenue with Medicare/Medicaid and Managed Care and private pay revenue streams. * Develops and implements annual operating and capital budgets with relevant internal and external stakeholders. * Monitor and manage community budgets, ensuring alignment with company financial targets. * Maintain regular on-site presence in each community to provide leadership visibility and guidance. * Flash forecasts community-specific P&L reports twice monthly * Forecasts monthly and quarterly P&L statements * Meets with investors and/or board members as needed and provides updates on the financial growth and health of their assets. * Coach and mentor Executive Directors and department leaders to ensure strong leadership pipelines. * Partner with HR and TA partners to implement performance reviews, development plans, and succession strategies. * Build a culture of ownership, accountability, and engagement at all levels of the community. * Embraces and champions corporate growth, to include possible redesign of role. * Manages succession planning among community leadership teams. * Champion exceptional resident care and service throughout the continuum (IL, AL, Memory Care, and SNF). * Ensure adherence to local, state, and federal regulations for IL, AL/MC and SNF. * Directly oversees Regional Director in Marketing in the development and implementation of marketing and sales strategic plans. * Uses effective interpersonal skills to influence operational excellence. * And other responsibilities as outlined in formal job description. Education and Experience: * Bachelor's degree required; Master's degree in Healthcare Administration, Business, Gerontology or related field strongly preferred. Preferred Experience: * 7-10+ years of progressive senior living leadership experience, including multi-site oversight in CCRCs or similar environments. * Proven success in leading complex operations, managing budgets, and driving cross-functional performance. * Knowledge of state and federal regulations governing senior living, including Assisted Living and Skilled Nursing. * Strong financial acumen, communication skills, and ability to lead through influence and collaboration. * Willingness and ability to travel extensively within the assigned region-estimated 70-80% travel. * Valid license to operate an assisted living facility, if mandated by the State in which the community is located. * SNF Administrator License preferred. As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following: 10 paid holidays plus 1 floating holiday Vacation and Health & Wellness Paid Time Off Tuition Reimbursement Physical & Mental Health Wellness Programs Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield 401K Retirement Plan with Company Match Long Term Care Insurance Company-provided Life Insurance & Long-Term Disability
    $40k-72k yearly est. 3d ago

Learn more about operations manager jobs

How much does an operations manager earn in Somers, CT?

The average operations manager in Somers, CT earns between $65,000 and $156,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.

Average operations manager salary in Somers, CT

$101,000

What are the biggest employers of Operations Managers in Somers, CT?

The biggest employers of Operations Managers in Somers, CT are:
  1. Actalent
  2. Greathorse-Ancillaries
  3. National Ambulance
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