Vice President, OPS Client Service Manager - Loans Enablement
Operations manager job in Houston, TX
Vice President, OPS Client Service Manager
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Vice President, OPS Client Service Manager to join our Loans Enablement Operations team. This role is located in Houston, TX.
In this role, you'll make an impact in the following ways:
The Vice President, OPS Client Service Manager plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY. This position is critical in ensuring that client service standards are met and exceeded by effectively managing client relationships and operational processes. By aligning with BNY's strategic pillars and principles, the role contributes to fostering a culture of trust, operational excellence, and client-centric service. Emphasizing collaboration and innovation, this position supports the organization's commitment to delivering exceptional client experiences and operational efficiency.
Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
To be successful in this role, we're seeking the following:
Bachelor's degree in Business Administration, Finance, or a related field. Advanced degree or relevant certifications are a plus.
Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred.
Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA, required
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Effective communication and interpersonal skills for client interaction and collaboration across teams.
Prior loan operations experience in a financial service setting preferred
Detail oriented
Excellent verbal and written communication abilities
Ability to self-manage, prioritize, and execute workload
Familiarity with technical applications to include, but not limited to, Microsoft Office applications
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Associate Center Operations Director
Operations manager job in Houston, TX
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
Flexible to work evening, weekends and/or holidays as needed
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
PAY RANGE:
$81,202 - $116,002 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Director of Operations
Operations manager job in Houston, TX
The Director of Operations-Houston is responsible for leading production and operational support teams to produce quality products in a safe manner, on time, economically, and at desired levels of customer care. This role supports safety initiatives throughout the plant's operations and provides continuous improvement direction and support on the production floor. The individual will be instrumental in establishing the new Houston Operations facility; once operational, the Director will lead, manage, and implement operational initiatives at the Houston plant to support Industrial and Municipal Business Unit strategies and goals, including capital investment plans. As a key member of DeZURIK's operations team, the Director of Operations-Houston will report directly to the Industrial Business Unit leader and will serve as a strategic partner in running the business.
Major elements of the Director of Operations-Houston's responsibilities include to:
Influence the design of the new Houston facility, assisting with plant layout, existing site and product moves, and related readiness activities.
Provide leadership to the production and operational support teams, including Manufacturing, Planning and Materials Management, Shipping, Quality, Maintenance, Manufacturing Engineering, and Operational Admin personnel, to achieve plant safety, quality, on-time delivery, and productivity goals.
Support all Health and Safety initiatives related to the facility by providing leadership for all policies and procedures, while continually improving safety records by addressing both physical safety issues and employee safety engagement.
Develop and maintain strong employee relations within all levels of the company, while also motivating, coaching, and developing a diverse, high-performing leadership team.
Lead the implementation of new manufacturing initiatives, including allocating strategic resources and applying continuous improvement principles for improved efficiencies.
Establish annual operating budgets, inventory control targets, and performance goals for department leaders, including ownership of the annual capital planning process for the facility.
Support and advance supply chain initiatives to strengthen critical vendor relationships and improve lead-time performance.
Collaborate with Sales, Service, Engineering, and Supply Chain teams to meet customer expectations.
Candidate Profile
The Director of Operations-Houston will have a proven track record of success leading manufacturing and supply chain activities. The fully qualified candidate will have a bachelor's degree in business administration, engineering, or a recognized equivalency. This individual should have a minimum of 10 years of hands-on experience in operations leadership. Experience in a custom flow control product manufacturing environment is a plus, as is experience with industrial machining and assembly operations. We are seeking a leader known for engaging the workforce, facilitating improved customer responsiveness, and enabling sustainable growth.
The successful candidate must have excellent business acumen and an operations aptitude with strong communication skills and the ability to think strategically. He or she will be an operations executive with an outstanding track record and reputation for driving improvement, business judgment, leadership skills, and integrity. This individual must have the ability to establish immediate credibility at all levels, inside and outside the organization.
Location
The Director of Operations-Houston will be based in Houston, Texas, at the planned new Operations facility, which will expand DeZURIK's existing Texas production footprint and team.
Compensation & Benefits
We offer a competitive base salary in the $175,000 to $225,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program.
Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.
Division Manager - Wastewater Construction
Operations manager job in Houston, TX
We are a rapidly growing firm looking for a Division Manager to run our Houston Wastewater business! The Division Manager will oversee all operational aspects of the wastewater division, focusing on the management of lift stations and pump stations. This role requires strategic leadership to ensure efficient operations, compliance with regulations, and the implementation of best practices in wastewater management.
Compensation: Up to $150k base + division profit sharing (potential total income ofr $250k+) + ownership stake in the company
Key Responsibilities
Lead and manage the wastewater division, including lift stations and pump stations.
Develop strategic plans to improve operational efficiency and service delivery.
Ensure compliance with local, state, and federal regulations regarding wastewater management.
Manage budgets, forecasts, and resource allocation for the division.
Oversee the maintenance and operation of lift pumps and related equipment.
Collaborate with engineering and technical teams to optimize facility performance.
Provide leadership and mentoring to division staff, fostering a culture of safety and excellence.
Qualifications
Bachelor's degree in Engineering, Environmental Science, or related field.
Minimum of 10 years of experience in wastewater management, with at least 5 years in a leadership role.
Proven experience in managing lift stations and pump stations.
Strong understanding of regulatory requirements and industry best practices.
Excellent communication and interpersonal skills.
Demonstrated ability to lead and motivate a diverse team.
Experience with budgeting and financial management in an operational context.
Benefits
Profit Sharing
Equity Stake in the Company
Medical
Dental
Vision
Retiremenent Plan
PTO
Per Diem
Company Vehicle
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
kevin.jones@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KJ2-1858994 -- in the email subject line for your application to be considered.***
Kevin Jones - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 07/08/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
Manager Pharmacy Services - General Pharmacy - Full Time
Operations manager job in Stafford, TX
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
The Manager Pharmacy Services will manage the day to day activities within the department to include daily fulfillment operations, clinical operations, regulatory compliance, business literacy and committee involvement.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
The Pharmacy Manager will manage pharmacy distributive services, facilitate drug utilization initiatives, integrate clinical pharmacy programs, oversee pharmacy information systems, advance medication safety, and assure regulatory compliance.
The also directly manage the activities of pharmacists and technicians and are actively involved in their areas of oversight to assure pharmacy staff remain competent and engaged in customer service, standardized work, and lean processes. xevrcyc
Functions as the Pharmacist In Charge per the state Board of Pharmacy regulations.
Job Requirements:
Education/Skills
Bachelor's Degree required
Experience
6 - 8 years of technical experience preferred
2 - 5 years of Leadership/ Management experience preferred
Licenses, Registrations, or Certifications
RPH License in state of employment required
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Area Manager
Operations manager job in Houston, TX
American Track
Employment Type: Full-Time
North American Rail Solutions (NARS) is seeking an experienced Area Manager to lead sales and operational activities within the assigned region. This role serves as a key leader responsible for optimizing organizational productivity, ensuring operational excellence, and driving profitability. The ideal candidate brings strong operational expertise, a proven ability to lead teams, and a track record of achieving positive key performance metrics.
Major Responsibilities
Manage the execution of all operations within the assigned area.
Prepare annual budgets, set financial goals, and collaborate with senior leadership to establish sales targets.
Review and analyze monthly KPI reports; coordinate with staff to resolve discrepancies.
Oversee assignment and dispatch of crews and equipment for maintenance and project work within the region.
Participate in pre-production planning meetings and collaborate with engineers, subcontractors, supervisors, and other stakeholders to determine project needs.
Establish headcount targets and participate in interviewing and hiring efforts.
Lead, motivate, and train staff to accomplish company goals and objectives.
Ensure all staff perform their work safely, efficiently, and in compliance with federal, local, and company guidelines.
Maintain regular communication with staff and participate in leadership meetings and training programs.
Prepare and report project activity, status updates, and sales pipeline information for financial review.
Oversee inventory management to ensure accuracy, timeliness, and responsible reporting.
Manage key customer relationships and participate in the regional sales process.
Assess future customer needs and identify opportunities to increase revenue within the assigned region.
Perform all other duties as assigned.
Job Requirements
Education
Bachelor's degree in Business Management, Marketing, or related field; or equivalent work experience.
Work Experience
5+ years of experience in operational or sales leadership.
3+ years of P&L management and budgeting experience.
Skills & Knowledge
Knowledge of rail maintenance and/or commercial construction operations.
Excellent verbal and written communication skills.
Strong organizational skills with exceptional attention to detail.
Advanced proficiency in Microsoft Office.
Proven ability to build and maintain strong professional relationships.
Ability to work effectively in dynamic environments and adjust priorities based on market needs.
Strong planning, time management, and multitasking abilities.
Operations Manager
Operations manager job in Houston, TX
Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX.
This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery.
What You'll Do:
Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations.
Drive budget and profit initiatives utilizing the
ACDC Model
(Attract Customers; Close Deals; Deliver on Service; Collect Money).
Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency.
Split your focus 80/20 between tactical execution and strategic growth.
Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.).
The Ideal Candidate:
3+ years of progressive leadership or management experience.
Mitigation/Restoration experience is CRITICAL.
Proven track record in a service-based industry (e.g., HVAC, Pest Control).
Driven to build culture, increase profitability, and invest in people.
Possesses a servant leadership attitude with a commitment to organizational values.
Highly Preferred:
Bilingual fluency in English/Spanish.
If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
Vice President of Texas Operations- HOA Management
Operations manager job in Houston, TX
Job Description: Vice President of Texas Operations - HOA Management
We are seeking an experienced, strategic, and results-driven leader to serve as the Vice President of Texas Operations for a premier HOA (Homeowners Association) management company. This role will oversee all operational, financial, and client-experience activities across Texas, ensuring exceptional service delivery, compliance, and growth. The VP will partner with executive leadership to execute the company's Texas expansion plan while maintaining the highest standards of governance, transparency, and community value.
About the Company
A recognized HOA management firm with a very limited presence in Texas.
Focused on professional governance, community enhancements, and proactive financial stewardship.
Committed to ethical leadership, data-driven decision-making, and superior resident and board experiences.
Location
Primary: Houston Texas (Remote-friendly with occasional travel across the state)
Reporting To: President
Travel: 25-40% (varying by portfolio and project needs)
Key Responsibilities
Strategic Leadership
Develop and execute the Texas operations strategy aligned with corporate goals, market trends, and client needs.
Identify growth opportunities, market segments, and service expansions (e.g., portfolio acquisitions, new HOA services).
Lead long-range planning, budgeting, and resource allocation for Texas operations.
Portfolio & Client Management
Oversee a diversified portfolio of HOA management communities, ensuring high-quality governance, financial stewardship, and resident satisfaction.
Ensure consistent service levels, policy enforcement, vendor management, and risk mitigation across all communities.
Establish and maintain strong relationships with Board presidents, property managers, and homeowners, serving as a trusted advisor.
Operational Excellence
Optimize operational processes, including onboarding of new communities, transition planning, and standardized reporting.
Implement scalable systems for collections, assessments, budgeting, reserve studies, and owner communications.
Monitor key performance indicators (KPIs) such as occupancy/participation rates, delinquencies, maintenance response times, budget adherence, and client satisfaction.
Financial Stewardship
Oversee budgeting, forecasting, and financial reporting for Texas operations.
Ensure accurate invoicing, collections, and financial controls; drive profitability and cost efficiency.
Lead capital planning initiatives, reserve analyses, and capital improvement program (CIP) oversight.
Compliance, Governance, and Risk
Ensure compliance with HOA laws and regulations in Texas, including local, state, and federal requirements.
Maintain robust governance practices, conflict-of-interest policies, and board meeting procedures.
Oversee risk management, insurance, contract negotiation, and vendor oversight.
People and Culture
Build, develop, and lead a high-performance Texas operations team (regional managers, community managers, coordinators, and support staff).
Foster a culture of accountability, service excellence, continuous improvement, and professional development.
Recruit, onboard, and retain top talent; manage performance, succession planning, and organizational design.
Technology & Innovation
Champion the adoption of HOA-specific software and technology platforms for financials, communications, governance, and analytics.
Drive data-driven decision-making with dashboards, reporting, and predictive insights.
Stakeholder Communication
Provide transparent, timely updates to Board members and homeowners.
Represent the company at industry events, homeowner association conferences, and community forums.
Qualifications
Education
Bachelor's degree required (Urban Management, Business Administration, Real Estate, Public Administration, or related field).
Master's degree or professional certifications (e.g., CMCA, AMS, PCAM) preferred.
Experience
10+ years in HOA/property management, community association leadership, or related field.
5+ years in a senior leadership role with P&L responsibility, preferably in multi-site or regional management.
Demonstrated experience managing large portfolios and complex communities.
Skills & Competencies
Strong financial acumen: budgeting, forecasting, reserve studies, financial reporting.
Excellent governance and compliance knowledge of Texas HOA laws and regulations.
Proven ability to lead, develop, and retain diverse teams.
Exceptional communication, negotiation, and relationship-building skills.
Strategic thinker with a data-driven, analytical approach.
Customer-centric mindset with a track record of improving resident and board satisfaction.
Change management and project management capabilities.
Working Conditions
Fast-paced, multi-site leadership environment.
Flexibility to travel across Texas for site visits, board meetings, and client engagements.
Hybrid work options depending on portfolio and leadership needs.
Benefits (Illustrative)
Competitive salary with performance-based incentives. $90 - $110K
Health, dental, vision, and retirement plan options.
Generous paid time off and holidays.
Professional development opportunities and industry association memberships.
Car allowance or travel stipend (if applicable).
Branch Manager
Operations manager job in Houston, TX
The Branch Manager is responsible for overseeing and directing the staff and daily operations of the assigned branch. This role ensures the delivery of exceptional customer service, achievement of sales and productivity goals, and the development of strong business relationships within the community. The Branch Manager has full P&L responsibility and plays a key role in driving business growth and employee development.
Duties and Responsibilities:
Develop and implement strategic plans to drive growth within the local market.
Identify and pursue new business opportunities and partnerships to increase market share through our service, large project, and advanced services lines.
Champion and coordination of the internal initiation phase of the project life cycle.
Lead initiatives to enhance Penhall Company's brand awareness and reputation in the community.
Full P&L responsibility, including budgeting, forecasting, and financial reporting.
Analyze financial performance and implement strategies to maximize profitability and cost-efficiency.
Ensure branch operations are aligned with company financial objectives and guidelines.
Lead, mentor, and develop employees with a focus on safety, training, skill enhancement, and career progression.
Create a positive, engaging workplace culture that encourages teamwork and high performance.
Exhibit strong emotional intelligence to effectively manage, motivate, and inspire the branch team.
Build and maintain relationships with key customers, suppliers, and community partners.
Act as the face of Penhall Company in the market, engaging in community events, trade shows, and networking opportunities.
Ensure customer satisfaction by delivering quality service and addressing customer needs promptly.
Collaborate with regional leadership, business development, safety, and operational teams to align branch activities with company goals.
Promote a culture of teamwork within the branch and across the organization, leveraging internal resources to meet business objectives.
Conduct regular staff meetings to clearly communicate goals and objectives.
Provide guidance and leadership to enable staff to meet these goals.
Commits to regular job-site visits and completes required documentation.
Identify training needs and opportunities for staff development.
Develop and implement plans to meet those needs.
Perform other related duties as assigned by the manager.
Required Skills and Abilities:
Strong leadership and management skills.
Excellent sales, customer service, and interpersonal skills.
Proficient verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to prioritize tasks and delegate as appropriate.
Proficiency in Microsoft Office Suite or related software.
Essential Core Competencies:
Strategic Thinking: Ability to set long-term objectives and create actionable plans for market growth.
Financial Acumen: Strong understanding of P&L management, budgeting, and financial analysis to make informed decisions.
People Orientation: Commitment to employee development, engagement, and fostering a positive work environment.
Servant Leadership: Prioritizing the growth, development, and well-being of employees and team members to foster a collaborative, empowered, and highly motivated workforce..
Emotional Intelligence: High EQ with the ability to manage relationships, navigate challenges, and resolve conflicts effectively.
Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
Results Orientation: Consistent focus on achieving desired outcomes and delivering high-quality performance. It involves setting clear goals, prioritizing tasks, and taking accountability for reaching specific, measurable results.
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Safety Focused: Adhering to safety protocols by fostering a culture that prioritizes the well-being of employees, customers, and the community.
Education and Experience:
Associate's degree or equivalent industry experience required; Bachelor's degree preferred.
At least 3-5 years of branch management experience, with at least one year as an Assistant Branch Manager preferred.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Ability to walk job sites when necessary.
May be required to travel to job sites and other locations.
Legal Disclaimer:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of the job.
Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
Fulfillment Warehouse General Manager
Operations manager job in Houston, TX
Lead the end-to-end operation of a high-volume distribution and fulfillment center supporting both boutiques and a fast-growing ecommerce business. This role blends strategic leadership with hands-on execution to deliver speed, accuracy, and a premium brand experience with every order.
What You'll Lead
Fulfillment & Distribution Operations: Oversee receiving, inventory control, picking, packing, shipping, and reverse logistics for DTC and retail replenishment.
Team Leadership: Build, coach, and develop a multi-level team rooted in safety, accountability, and continuous improvement.
AI-Driven Inventory & Allocation: Partner across Planning, Allocation, and Technology to execute AI-powered inventory and labor strategies.
Process Optimization: Own layout, slotting, workflow design, and SOPs to maximize efficiency and inventory accuracy.
KPIs & Performance Management: Track accuracy, productivity, labor utilization, and shipping SLAs-using data to improve cost, output, and scalability.
Technology & Automation: Champion WMS improvements, automation, robotics, and AI-enabled labor planning.
Seasonal & Peak Readiness: Build flexible staffing models and manage vendor/3PL partners to navigate seasonal volume spikes.
Cross-Functional Collaboration: Work closely with Merchandising, Planning, Retail Ops, CX, and E-com to ensure aligned execution.
What You Bring
7+ years of progressive experience in distribution, fulfillment, or warehouse operations (retail/apparel preferred).
Strong leadership background with proven success managing large, multi-level teams.
Expertise in DTC fulfillment, retail replenishment, WMS operations, and inventory accuracy programs.
Experience with automation, warehouse optimization, and AI-based inventory/labor tools.
Lean/Six Sigma or continuous improvement training (Green Belt+ preferred).
Excellent communicator and problem-solver with strong organizational discipline.
Thrive in fast-paced, high-growth, tech-forward environments.
Offer
Salary up to $125K base.
Unlimited PTO policy.
Excellent health, vision, dental plans.
401K with company match.
Store Director
Operations manager job in Houston, TX
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will:
Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
Create an optimal balance of sales and service by having the right people in the right place at the right time
Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience
THE QUALIFICATIONS
The Boutique Manager has:
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The ability to set clear objectives and inspire the team to reach their highest potential
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
If applicable in location: A-OK Café - Our world-class café located on-site
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Store Manager - Baybrook
Operations manager job in Houston, TX
THE STUFF THAT SETS YOU APART
You lead the store team by example: driving exceptional customer service, maximizing sales consistently and maintaining overall store performance. You are an enthusiastic and confident leader who values team development and embraces challenges with optimism. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.
THE GIG
Leading, motivating and developing store team to deliver exceptional customer service. Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers.
Exceeding sales/profitability budgets for the store. Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals.
Upholding company objectives by developing business strategies to increase store traffic and optimize profitability.
Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent).
Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking.
Sharing input on product orders, buying trends, customer needs, and inventory levels. Reviewing stock levels regularly to drive sales.
Ensuring visual presentations are consistent and merchandising standards are achieved.
Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team.
Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately.
YOUR FUNDAMENTAL QUALITIES
It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:
3-5 years retail management experience, preferably related to footwear and/or apparel. Associate or Bachelor's Degree in related field would be a plus.
Experience managing staff, setting schedules, assessing performance, and supporting professional development.
Thorough knowledge of retail merchandising and retail operations.
Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS and StoreForce a plus.
Ability to communicate effectively, both verbally and in writing, with a wide customer base.
Analytical ability to identify and evaluate problem areas and implement effective solutions.
Able to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs and to carry shoe boxes while climbing a ladder and/or stairs
Domestic travel required, up to 5%.
Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
WHAT'S IN IT FOR YOU?
Welcome to the brand free pair of Docs
65% off Employee Discount
Seasonal free pairs of Docs
Transit and parking flexible spending accounts
PTO and Sick Time
Our Employee Assistance Program - for when times might get tough
401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
DM Foundation, supporting and empowering our communities around the world
Paid Volunteer Hours
PAY DETAILS
$60,000 - $68,000 per year.
Exact compensation may vary based on skills, experience, and location.
We strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at ****************** and we will work with you to meet your accessibility needs.
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.
TikTok Shop - Site Operations Manager
Operations manager job in Houston, TX
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.
Responsibilities
* Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL
* 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements
* Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA
* Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements
* By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI
* Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day
* Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications
* Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business
* Exceptional Data Analysis and understanding of WMS systems
* Excellent communication, cross-team collaboration, and project management skills
Preferred Qualifications
* Overseas Warehouse and 3PL Warehouse Management experience is preferred
* International e-commerce logistics experience is preferred
Assistant Store Manager
Operations manager job in Houston, TX
About Us:
Join our expanding team at French Cuff Boutique, a beloved fashion destination in Houston, TX with four thoughtfully-curated locations in West University, Tanglewood, Town & Country and River Oaks. Our boutiques offer an exquisite selection of high-end brands such as Mother Denim, L'Agence, and Marie Oliver, catering to the unique styles and needs of our community. At French Cuff Boutique, we're committed to creating a warm, engaging environment where our knowledgeable and personable stylists help clients define and discover their personal style.
Job Overview: We are seeking a dynamic and experienced Assistant Manager to help lead our team at our West University location. The ideal candidate will have an intrinsic drive to hit targets, a passion for motivating and leading a team to be their best selves, an eye for fashion & styling, and a commitment to providing exceptional customer service. You will be responsible for leading a team, driving sales, and fostering a welcoming atmosphere that encourages customer loyalty at our flagship location in the heart of our beloved Bellaire.
Why Join Us? At French Cuff Boutique, we offer more than just a job; we offer a community. Our team members enjoy a supportive work environment, opportunities for growth and development, and the chance to make a meaningful impact on our clients' lives. We offer a competitive salary and a dynamic work environment where you can grow and develop your career.
Our Assistant Store Managers are:
A collaborator and self-starter, who is open-minded and ready for anything, drives results while working together as a team, and creates a friendly environment that is supportive, respectful and fair.
A situational leader who remains positive and professional while working towards the best interest of our team members and customers.
Innovative, dedicated, committed; gets it, wants it, and has the capacity to do it.
An ambassador of French Cuff Boutique who is passionate about fashion, lives for style, and is knowledgeable of current and classic trends.
Committed and focused on building lasting relationships with our customers and team; creates a fun positive atmosphere to enhance the customer and team experience.
We expect Assistant Store Managers to:
Lead your store team in driving team and individual sales performance through outreach, community partnership, in-store events, and everyday expert styling.
Encourage and motivate team members to actively display all core values and recognize contributions.
Delegate and prioritize the workload each day to enhance productivity, uphold elevated store standards, and ensure our customers have the best shopping experience.
Develop and build client rapport with new and existing customers to promote a relational environment that keeps our customer engaged and compelled.
Oversee the retail team and maximize opportunities on sales floor to drive KPI results through team selling and coaching.
Communicate business results, focus areas, and feedback from buyers to store team to make a direct impact on business needs, and vice versa communicate fit issues and unmet client needs to the buying department to effect shifts where possible in assortment.
Ensure store is staffed for selling shifts based off of plan, manage call outs/shift changes, and update schedule accordingly.
Coach and develop store team members on styling, product knowledge, and sales training.
Ensure visual standards are represented and displayed.
Communicate marketing directives and ensure all team members are in the know of emails, events, trunk shows, parties, and client appointments.
Hold store team accountable to selling and operating standards.
Present feedback that is professional, solution-oriented and business-focused, keeping the greater good at the forefront of all decisions and communication.
Our Assistant Store Managers:
Have a minimum of three years of retail management experience.
Process information and operate store systems accurately.
Are available based on the needs of the business, including: nights, weekends, and holidays.
Are available on weekends, with an average of two weekends off per month.
Must bend, reach, and stretch for product as well as lift, carry, and move at least 40 pounds/18 kilos.
Must climb step stools/ladders.
Must regularly move around all store areas and be accessible to customers.
Are proficient with technology and apps, and familiar with industry-related blogs and feeds.
Global S&OP & Demand Manager: Elastomer PU
Operations manager job in Houston, TX
Global S&OP & Demand Manager
Huntsman is seeking a Global S&OP & Demand Manager supporting the Elastomer Polyurethanes Division located in The Woodlands, Texas. This position will report to the Global Supply Chain Manager - Elastomer, within the Global Supply Chain leadership team.
The role will have one direct report.
Job Scope
The S&OP & Demand Manager leads and drives the S&OP & Demand management processes, ensuring alignment between Sales, Manufacturing, Regional/Global Supply Chains, and Operations strategies. Responsible for developing and implementing best-in-class S&OP practices, forecasting demands, improving demand and forecast efficiency, and managing key performance metrics that ensure high service levels to customers in line with corporate and business goals. This role also involves leading cross-functional teams, mentoring employees, and communicating with global senior management.
In summary, as the S&OP & Demand Manager, you will:
Leading and Driving the S&OP Process
Establish and maintain a structured S&OP process, ensuring alignment between Sales, Operations, and Finance, and lead the monthly S&OP meetings.
Develop supply fulfillment strategies (3 to 24 months) across all product lines and regions.
Collaborate with regional Supply Chain teams to align integrated business planning and execution.
Driving Demand Management
Lead the regional demand planning process with demand managers from the wider Polyurethanes organization, including base demand forecasting and consensus alignment with stakeholders (Sales, Marketing, Finance).
Integrate inputs from new product launches, pricing changes, and market trends to develop rolling 18-24 month demand projections.
Analyze historical sales, orders, and market intelligence to improve demand signals and forecast accuracy.
Ensure short- and medium-term demand expectations align with commercial, marketing, supply chain, and business goals.
Supply Chain Optimization
Improve efficiency, cost-effectiveness, and responsiveness of the supply chain, including inventory management, inter-regional stock movements, and manufacturing decisions.
Analytics and Key Performance Metric Management
Identify, track, and report on key metrics related to S&OP and supply chain performance such as inventory turnover, order fulfillment, forecast accuracy, and capacity utilization.
Conduct gap analyses between plans and outcomes and perform scenario modeling with risk mitigation strategies.
Process Improvement
Identify and implement process improvements to reduce costs, improve efficiency, and enhance inventory management.
Team Leadership and Development
Guide and mentor a team, fostering a collaborative, results-driven, and high-performing work environment.
Lead change management initiatives.
Communication and Collaboration
Maintain effective communication with all stakeholders, including Sales, Manufacturing, Operations, Finance, and Senior Management.
Projects & Process Standardization
Collaborate with other regions and divisions to review and optimize S&OP, demand, and forecasting processes.
Drive process standardization and best practices across sites.
Support operational improvements in cost, working capital, and service levels.
Risk Management
Identify and assess supply chain risks, develop mitigation strategies, and implement solutions to minimize disruptions.
Strategic Planning
Contribute to the development of strategic plans for S&OP and supply chain, considering long-term business goals and industry trends.
Digitization and Analytics
Identify opportunities to deploy digital tools and analytics to drive performance improvement and ensure tool adoption compliance.
Organizational Relationships
Member of the Elastomer Global Supply Chain Leadership team.
Close collaboration with Global Senior Management, Regional Demand Management, Commercial Teams, Business Performance & Finance Teams, Site Managers, and Marketing.
Partner with the Global Supply Chain Excellence organization/PMO to ensure alignment with standard practices and sustainability of implemented solutions.
Qualifications
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
The candidate must have an unrestricted right to work for Huntsman in the United States.
Minimum Qualifications
10-15 years of management experience in S&OP & Demand Management, Inventory Planning.
3+ years of team management experience.
Experience in multi-site manufacturing with a global footprint.
Bachelor's degree in Supply Chain Management, Business, or a related field.
Proficiency in ERP systems (SAP) and Data Analytics Tools (e.g., Excel, BI, Tableau).
Preferred Qualifications
Advanced degree such as an MBA.
APICS/ASCM or similar certification.
Experience in the specialty chemicals industry is beneficial.
Skills and Knowledge
Deep Understanding of S&OP, Demand, and Supply Chain Management
Proven experience in all aspects of S&OP, including demand planning, supply planning, inventory management, and supply chain optimization.
Strong analytical, problem-solving, and project management skills with a process-oriented mindset.
Ability to interpret and present complex data and develop solutions to business challenges.
Excellent Communication and Interpersonal Skills
Ability to communicate effectively with stakeholders, build strong relationships, and lead cross-functional teams.
Proven ability to influence at all levels and motivate a high-performing team.
Strategic thinker with the ability to anticipate challenges and develop innovative solutions.
Highly results-driven with strong collaboration across functions.
Working Environment
Travel Requirement: Mild / Occasional travel.
Huntsman is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunities (EEO) to all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identification, sexual orientation and/or expression or any other characteristic protected by law in every location in which we have facilities national or local.
Please refer to ****************************************************** for Company's Data Privacy and Protection information.
All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service.
Huntsman is aware of a scam involving fraudulent job offers. Huntsman does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview. Please be advised that emails from Huntsman always end in “@huntsman.com” , and that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman, please visit our Careers website at ********************************************
Additional Locations:
Auto-ApplyTechnical Customer Operations Manager
Operations manager job in Houston, TX
The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including familiarity with building automation systems, technical schematics, and root cause analysis process.
Responsibilities:
Customer Liaison: Act as the primary operational point of contact between internal teams and the customer's operations teams, managing day-to-day technical inquiries and fostering strong customer relationships.
Operational Alignment: Collaborate with internal operations teams to ensure that the customer's operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules.
Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer.
Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders.
Incident Management: Oversee and manage incidents, ensuring proper escalation, communication, and resolution with the customer. Provide post-incident reviews and improvements to both internal and customer operations.
Capacity Planning & Change Management: Work with the customer to understand future capacity and operational needs, driving internal coordination for smooth change management processes.
Customer Engagement & Satisfaction: Proactively engage with customer operations teams to gather feedback, identify opportunities for improvement, and ensure overall satisfaction with our data center operations.
Project Coordination: Support project-based initiatives such as new site developments, capacity expansions, or technical upgrades, serving as the customer's advocate within internal project teams.
Documentation & Compliance: Ensure that all customer-facing documentation, including operational playbooks, technical procedures, and incident reports, is up to date and aligns with both internal and customer expectations.
Qualifications:
Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries.
Experience interfacing with hyperscale customers or large-scale enterprise customers in a technical capacity.
Proven experience managing incidents, escalations, and operational communications between technical teams and customers.
Strong understanding of data center infrastructure (mechanical, electrical, and critical systems).
Excellent communication skills with the ability to translate complex technical concepts into clear, actionable communication for customers.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Proven problem-solving and decision-making skills, particularly under time-sensitive circumstances.
Familiarity with incident management tools and methodologies (e.g., ITIL) is a plus.
Strong customer relationship management skills and a proactive, solutions-oriented approach.
ITIL Certification or equivalent operational management frameworks preferred
Experience with hyperscale data center environments preferred
Knowledge of cloud infrastructure and associated customer technologies preferred
Ability to travel up to 25%
Education / Certifications:
Bachelor's degree in Engineering, Information Technology, or a related field. Equivalent experience will be considered.
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.
Auto-ApplySecurity and Intelligence Operations Center Senior Supervisor
Operations manager job in Houston, TX
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
Pay range: $90,000 - $96,000
YOUR ROLE
The Security and Intelligence Operation Center (SIOC) Supervisor is responsible for managing and overseeing the daily operations of the 24/7/365 SIOC.
In this capacity, the North America (NORTAM) Security SIOC Supervisor is tasked with safeguarding all company assets, employees, and operations within this diverse and dynamic region. This involves not only the creation of strategic security plans but also their effective execution to mitigate risks and respond to security incidents promptly and efficiently.
The role reports directly to the NORTAM Security SIOC & Investigations Senior Manager, providing a vital link between the SIOC Operations and NORTAM Security Leadership. The NORTAM Security SIOC Supervisor oversees a team of Security SIOC Analysts, ensuring that each member is aligned with the company's security objectives and is equipped to handle their responsibilities effectively.
The SIOC Supervisor will be first line communication for a Crisis Cell, ensuring all escalation and monitoring is aligned to the company Policies and Procedures, Escalation Plans and Business Continuity as required.
WHAT ARE YOU GOING TO DO?
Security Strategy - Operations / Product
* Lead and oversee the day-to-day operations of all contract security personnel to ensure consistent and effective security coverage.
* Develop, implement, and maintain standardized operating procedures (SOPs) for security operations across all sites.
* Coordinate with NORTAM Security Leadership to ensure consistent security practices and compliance with Global Security Standards.
* Continuously improve security tools, methodologies, site audit processes, and policies to enhance operational effectiveness.
* Track and review KPIs by product area to ensure accurate performance measurement and reporting.
Risk Assessment and Mitigation
* Conduct security risk assessments based on vulnerability criteria to determine appropriate levels of protection.
* Perform security audits in compliance with corporate security auditing policies to identify gaps and recommend improvements.
* Develop and implement risk mitigation plans to address identified vulnerabilities and reduce overall risk exposure.
Incident Management
* Ensure all reported allegations are documented in the case tracking system and assigned to the appropriate investigator.
* Coordinate the documentation of investigations and field security compliance inspections.
* Support and advise on the response to major security incidents and emergencies, ensuring timely escalation and resolution.
* Conduct post-incident reviews and implement corrective actions to prevent recurrence.
Crisis Management
* Lead or support crisis response efforts during significant security events or business disruptions.
* Coordinate with internal stakeholders, law enforcement, and emergency services to ensure effective crisis resolution.
* Develop and maintain crisis management protocols and ensure readiness through regular drills and scenario planning.
Security Training and Awareness
* Facilitate and promote security awareness activities at field locations to strengthen the security culture.
* Support the delivery of security training programs for employees and contractors to ensure compliance with security protocols.
Collaboration and Communication
* Work collaboratively with station management to resolve security issues and improve overall security effectiveness.
* Establish and maintain strong relationships with client security managers and key stakeholders.
* Develop and distribute periodic security newsletters to communicate updates, best practices, and awareness messages.
Regulatory Compliance
* Ensure compliance with all relevant security regulations, standards, and external certifications (e.g., TAPA FSR/TSR, Aviation Security).
* Stay informed of changes in security regulations and adjust policies and procedures accordingly.
Technology and Innovation
* Keep abreast of emerging security technologies and innovations through continuous learning and professional engagement.
* Recommend and support the implementation of new technologies to enhance security operations.
People Management
* Conduct annual performance reviews for all direct reports and address performance issues promptly in line with company policies.
* Foster a culture of accountability, continuous improvement, and professional development within the security team.
WHAT ARE WE LOOKING FOR?
Education & Qualifications
* Bachelor's degree in international relationships, or operational experience during several years in the field of security.
Experience
* A minimum of 5 years of experience in security management.
* Experience in effectively developing and implementing security strategies, managing risks, and leading security critical incidents.
Specialist Knowledge & Skills
* Must be PC literate.
* Intermediate proficiency in Microsoft Office, internet, web-based and job specific related software applications including security reporting database software.
* Demonstrated leadership and supervisory skills.
* Knowledgeable and experienced with physical security, security principles, investigative processes, report preparation, and interviewing.
* Knowledgeable and experienced in managing security and surveillance related systems, CCTV, access control, GPS tracking, and intrusion tracking.
* Ability to effectively communicate security operations related concepts to a broad range of technical and non-technical staff.
* Experience with, or ability to understand internal and external implications of solutions proposed, potential areas of risk and methods to limit liabilities.
* Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
* Knowledgeable in the principles of project management, quality assurance, and contract service delivery.
* Ability to establish and manage vendor relationships.
* Requires excellent problem solving and analytical skills.
* Ability to handle sensitive and/or confidential documents and information.
* Ability to make the internal customers and their needs a primary focus of one's actions; develops and sustains productive relationships.
* Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
* Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Interpersonal & Communication Skills
* Must be able to read, write, and speak English fluently.
* Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from management, employees, and vendors.
* Strong interpersonal skills including diplomacy and patience.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: ************************************. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Nearest Major Market: Houston
Easy ApplyDirector of Regional Operations
Operations manager job in Houston, TX
JOB TITLE: Director of Regional Operations DEPARTMENT: Operations JOB STATUS: Exempt SALARY RANGE: $120,000-$150,000/year (Depends on Experience and Skills) REPORTS TO: VP of Regional Operations DIRECT REPORTS: Yes
The Director of Regional Operations will work in a fast-paced, but collaborative environment and embodies the core values that we follow, to achieve universal prosperity with our Customers, Company, Team Members and Communities.
This position will be responsible for assigned terminals in Texas with respect to operations flow, supervision of management and personnel, customer relations and sales activities, budget preparation and management, and asset planning and maintenance.
ESSENTIAL JOB DUTIES:
Supervises Regional Managers across multiple locations, overseeing the hiring, training, scheduling, disciplinary actions, and overall functionality of each location.
Manage escalated employee and customer concerns to mutual agreement, and report back to corporate the agreed upon resolution.
Tracks income and expenses. Takes necessary actions to stay within budgetary requirements.
Interact with customers in a courteous, helpful, and professional manner escalating concerns for the protection of employees and the company.
Interact with all employees in a professional and team like manner escalating concerns for the protection of employees and the company.
Meet Company standards for truck time, accurate routing, accurate shipping documentation and damaged freight.
Control expenses and promote sales to stay within budget.
Ensure adherence to Company safety policies and procedures, and all applicable federal, state, and local laws and regulation.
Provide management with regular status reports concerning areas of responsibility.
Create a positive and productive work atmosphere by communicating and behaving in a professional and team-like manner with all other employees
Maintains and submits required records in a timely manner.
Review and adjusts equipment allocation by route and linehaul as needed.
Review and analyze Special Services assigned and make recommendations based on performance, profitability, and dynamics.
Attend various company meetings as required.
Skills and Knowledge:
Well-developed interpersonal skills. Ability to get along with diverse personalities.
Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills.
Extensive knowledge of the principles, procedures, and best practices in the industry. Five years supervisory, budget management, and/or transportation industry experience required.
May spend 25%-50% of the time outdoors, exposed to potentially difficult environmental conditions.
BENEFITS:
Medical, Vision, Dental, Supplemental, and Life Insurances available
Paid time off, paid holidays, paid community volunteer time
401k retirement plan
Annual Director Bonus Program
#CCADM
Regional Director of Operations
Operations manager job in Houston, TX
Why Renovo? Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company's values of being People First, Customer & Quality Focused, Innovative, and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees' development through ongoing training, promotion & mentorship programs, and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo. Summary: Regional Operations Director will lead to each hospital facility across their region. This role will oversee the Site Managers and their Biomedical Engineering Teams. A key focus is to organize the workflow to provide efficient customer service and establish performance improvement objectives that increase quality equipment performance. This role is also the main point of contact with customer stakeholders. What you will do:
Support the Site Managers on operational best practices: plan and distribute the preventative maintenance agenda for the Biomedical Technician team
Meet consistently with the management team in a 1:1 setting to provide coaching and guidance
Partner with customer stakeholders to make sure Renovo's asset management strategy aligns with the business objectives of the customer site
Build and maintain a financial budget for asset management operations for each customer facility
Collaborate with Renovo's operational leadership teammates to establish site-level goals that are consistent with regional performance targets
Generate reports: performance metrics, preventative maintenance tracking, inventory, KPIs, financial data, team utilization, etc.
Determine and execute process improvement initiatives and cost cutting strategies
Partner with the site team to perform root cause analysis and create long-term solutions for any issues related to:
Equipment down-time
Parts availability
Shipping methods and inventory
Department communication
Ensure the Biomed Team follows all shop rules and guidelines which include utilizing the call log, filing all service reports, filing, and documenting all rental equipment, and filing all engineering work orders in the CMMS - RenovoLive
Attend Safety Committee and Environmental Care meetings and be prepared to present at Biomed Quarterly Review meetings. Ensure audit readiness for Joint Commission visits
Administrative tasks: Approve PTO, expenses, timecards, new job request forms for the TA team, internal promotions, corrective action planning (as needed), etc.
Performs other duties as assigned
Education/Special Training:
Requires a two-year degree in Biomed or equivalent training and/or experience (e.g., military, or other related experience)
CBET preferred
10+ years of experience in the service and maintenance of medical equipment
3+ years of service management experience
Exceptional organizational skills required
Excellent written and verbal communication skills required
Required Competencies:
Accountability - takes ownership of assigned work and responsibilities, follows through, and closes the loop
Communication - clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen - Considers financial impact of all decisions
Integrity - Can admit mistakes, is direct and truthful
Customer Service - demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting - Prioritizes assigned schedules and workload
Team Building - Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Regulatory - knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Giving Feedback - Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Required Work Hours:
Forty hours per week during daytime and evening hours. Scheduled work hours may change
Overtime may be required or permitted with prior approval.
Reporting and Management Responsibilities:
The Account Operations Director reports to the VP of Operations (Midwest Region)
This position manage the team of Site Ops Leaders at each facility as well as their teams of BMETs/Imaging Engineers
Classification: FLSA: Exempt **Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.
EEO Statement
RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Regional Director of Operations
Operations manager job in Houston, TX
Job Description
Calling all Long Term Care experienced Regional Director of Operations!
Are you looking for a unique and promising opportunity?
We seek a highly trained and quality leader.
The RDO provides administrative leadership, guidance and consulting expertise to facilities under their care.
The RDO monitors the overall operations of managed facilities and promotes the successful implementation of the company's mission and strategic goals.
Responsibilities:
Plans, develops, directs, monitors and supports all operational, administrative, clinical, human resources, customer service and fiscal activities for the facility's programs and services so as to ensure quality and consistency with company standards.
Actively promotes the Company's Mission, Philosophies and Beliefs in all daily interactions.
Develops and maintains positive interactive partnerships with associated facilities.
Establish financial and programmatic goals for the facility and conduct an annual evaluation of goal achievement.
Provide input into the annual operating budget.
Monitor monthly performance of facility in relation to the budget and intervene as needed.
Recruit, hire and provide orientation/training for a sufficient number of qualified staff to carry out facility programs and services.
Interpret and assure implementation of company policies and procedures.
Qualifications:
For-profit multi-facility experience in Long Term Care/Skilled Nursing, with heavy financial experience, high standards, a deep understanding of Medicare, and the reimbursement system, as well as very good people skills.
The successful candidate is self-assured and can work independently.
5+ yrs experience at the RDO level with 5+ yrs at the Administrator position is Preferred
Ability to recognize a clean and well-run facility.
Paradigm Healthcare was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real and to the point. We believe that by building an empowered team, who knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.