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The differences between operations support specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an operations support specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $44,233 average annual salary of an operations support specialist.
The top three skills for an operations support specialist include operations support, customer service and data entry. The most important skills for a technical specialist are customer service, technical support, and patients.
| Operations Support Specialist | Technical Specialist | |
| Yearly salary | $44,233 | $88,773 |
| Hourly rate | $21.27 | $42.68 |
| Growth rate | 10% | 10% |
| Number of jobs | 176,034 | 121,151 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.
The role of technical specialists is to provide technical support for applications and programs to staff members and customers within an organization. They train staff and customers on products and apps and offer advice on the best practices for utilizing technical programs and applications. They also design training materials to teach other staff members the most effective methods of using its technology. It is also their job to reduce company costs by looking for ways to improve productivity and lessen expenses.
Operations support specialists and technical specialists have different pay scales, as shown below.
| Operations Support Specialist | Technical Specialist | |
| Average salary | $44,233 | $88,773 |
| Salary range | Between $27,000 And $71,000 | Between $62,000 And $126,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New Jersey | Delaware |
| Best paying company | KLA | Finnegan Henderson Farabow Garrett & Dunner |
| Best paying industry | Automotive | Technology |
There are a few differences between an operations support specialist and a technical specialist in terms of educational background:
| Operations Support Specialist | Technical Specialist | |
| Most common degree | Bachelor's Degree, 57% | Bachelor's Degree, 57% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between operations support specialists' and technical specialists' demographics:
| Operations Support Specialist | Technical Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 44.0% Female, 56.0% | Male, 71.2% Female, 28.8% |
| Race ratio | Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4% | Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |