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The differences between order entry specialists and order management specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order entry specialist and an order management specialist. Additionally, an order management specialist has an average salary of $37,456, which is higher than the $34,625 average annual salary of an order entry specialist.
The top three skills for an order entry specialist include data entry, customer service and purchase orders. The most important skills for an order management specialist are customer service, order entry, and logistics.
| Order Entry Specialist | Order Management Specialist | |
| Yearly salary | $34,625 | $37,456 |
| Hourly rate | $16.65 | $18.01 |
| Growth rate | - | - |
| Number of jobs | 65,085 | 102,332 |
| Job satisfaction | 2 | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 60% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
An order entry specialist is an individual who performs high-volume data entry to deliver precise and timely work orders to the production staff. Order entry specialists must provide customers with worldwide logistics services through the domestic and international movement of their goods. They provide outstanding customer service by maintaining pricing, stock transfer, and backorder reports from manufacturers to dealers. Order entry specialists must also resolve complaints and handle troubleshooting issues more accurately and professionally while handling multiple tasks effectively.
An order management specialist is responsible for monitoring sales orders and confirming accurate delivery details to the customers. Order management specialists verify the availability of placed orders, ensuring its quality before shipment to avoid complaints and issues. They also update and track the customer's account information in the database, including payments posting and order verification. An order management specialist must have excellent organizational and communication skills, especially in handling customers' inquiries and concerns about the products and resolving delivery discrepancies.
Order entry specialists and order management specialists have different pay scales, as shown below.
| Order Entry Specialist | Order Management Specialist | |
| Average salary | $34,625 | $37,456 |
| Salary range | Between $28,000 And $42,000 | Between $23,000 And $59,000 |
| Highest paying City | Las Vegas, NV | Norwood, MA |
| Highest paying state | New Hampshire | Connecticut |
| Best paying company | Zynex Medical | IBM |
| Best paying industry | Technology | Health Care |
There are a few differences between an order entry specialist and an order management specialist in terms of educational background:
| Order Entry Specialist | Order Management Specialist | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between order entry specialists' and order management specialists' demographics:
| Order Entry Specialist | Order Management Specialist | |
| Average age | 43 | 43 |
| Gender ratio | Male, 21.0% Female, 79.0% | Male, 39.5% Female, 60.5% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |