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Organizational effectiveness director vs customer development manager

The differences between organizational effectiveness directors and customer development managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an organizational effectiveness director and a customer development manager. Additionally, an organizational effectiveness director has an average salary of $95,681, which is higher than the $91,979 average annual salary of a customer development manager.

The top three skills for an organizational effectiveness director include business development, continuous improvement and development strategy. The most important skills for a customer development manager are customer service, POS, and java.

Organizational effectiveness director vs customer development manager overview

Organizational Effectiveness DirectorCustomer Development Manager
Yearly salary$95,681$91,979
Hourly rate$46.00$44.22
Growth rate7%7%
Number of jobs20,06490,252
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 73%
Average age4545
Years of experience44

What does an organizational effectiveness director do?

Organizational effectiveness directors are professionals who are responsible for identifying the learning needs of an organization while aligning its strategy with its priorities. These directors must design affirmative action plans as well as assist in the development of the vendor diversity program of the organization. They are required to lead process improvements for learning management as well as eliminating redundant processes. Organizational effectiveness directors must also work with human resources and functional organizations to develop criteria for the delivery of developmental activities.

What does a customer development manager do?

A customer development manager is responsible for planning and coordinating product sales to ensure that the customers' needs are met consistently and constantly. It is your job to look for growth opportunities, understand customers, categories, and consumers to increase sales, and coordinate with other departments to fulfill the needs of customers. As a customer development manager, you will be responsible for creating sales proposals and overseeing target customers in a bid to achieve KPIs and sales targets. Additionally, you are also expected to communicate with vendors to ensure that products are delivered on time.

Organizational effectiveness director vs customer development manager salary

Organizational effectiveness directors and customer development managers have different pay scales, as shown below.

Organizational Effectiveness DirectorCustomer Development Manager
Average salary$95,681$91,979
Salary rangeBetween $57,000 And $159,000Between $66,000 And $127,000
Highest paying CityBoston, MABeaverton, OR
Highest paying stateMassachusettsConnecticut
Best paying companyMetaGCP Applied Technologies
Best paying industry-Education

Differences between organizational effectiveness director and customer development manager education

There are a few differences between an organizational effectiveness director and a customer development manager in terms of educational background:

Organizational Effectiveness DirectorCustomer Development Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 73%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Organizational effectiveness director vs customer development manager demographics

Here are the differences between organizational effectiveness directors' and customer development managers' demographics:

Organizational Effectiveness DirectorCustomer Development Manager
Average age4545
Gender ratioMale, 54.4% Female, 45.6%Male, 61.4% Female, 38.6%
Race ratioBlack or African American, 11.3% Unknown, 5.5% Hispanic or Latino, 16.1% Asian, 4.1% White, 62.5% American Indian and Alaska Native, 0.5%Black or African American, 9.8% Unknown, 5.5% Hispanic or Latino, 16.6% Asian, 4.2% White, 63.3% American Indian and Alaska Native, 0.5%
LGBT Percentage18%18%

Differences between organizational effectiveness director and customer development manager duties and responsibilities

Organizational effectiveness director example responsibilities.

  • Develop compelling PowerPoint presentations, manage online sign-ups for seminars, and ensure all paperwork is complete.
  • Create best in-class operational readiness package that are leveraged across the company as a standard program deliverable.
  • Develop and facilitate performance management initiatives including defining accountability and measuring results.

Customer development manager example responsibilities.

  • Lead a cross-functional team to build HRIS project into the Rollins CRM system.
  • Standardize an SDLC process to better manage how projects are develop, test, and release.
  • Manage all promotions, account updates, and division sign-offs on POS, racks, shippers, etc.
  • Manage all design, front end / UI coding, marketing, and multimedia tasks, across all of the projects.
  • Manage and monitor customer promotional activity and trade spending to ensure strategic alignment and maximum ROI.
  • Develop web pages, using HTML, CSS, and JavaScript.
  • Show more

Organizational effectiveness director vs customer development manager skills

Common organizational effectiveness director skills
  • Business Development, 12%
  • Continuous Improvement, 9%
  • Development Strategy, 7%
  • Project Management, 7%
  • Employee Engagement, 7%
  • Human Resources, 6%
Common customer development manager skills
  • Customer Service, 13%
  • POS, 11%
  • Java, 6%
  • JavaScript, 5%
  • HTML, 4%
  • Data Analysis, 4%

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