Outpatient services director vs patient services manager

The differences between outpatient services directors and patient services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an outpatient services director and a patient services manager. Additionally, an outpatient services director has an average salary of $77,427, which is higher than the $69,729 average annual salary of a patient services manager.

The top three skills for an outpatient services director include patients, social work and quality care. The most important skills for a patient services manager are patients, patient care, and patient service.

Outpatient services director vs patient services manager overview

	Outpatient Services Director	Patient Services Manager
Yearly salary	$77,427	$69,729
Hourly rate	$37.22	$33.52
Growth rate	28%	28%
Number of jobs	73,606	157,294
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

Outpatient services director vs patient services manager salary

Outpatient services directors and patient services managers have different pay scales, as shown below.

	Outpatient Services Director	Patient Services Manager
Average salary	$77,427	$69,729
Salary range	Between $50,000 And $118,000	Between $41,000 And $117,000
Highest paying City	-	Beverly, MA
Highest paying state	-	Massachusetts
Best paying company	-	Sanofi Genzyme
Best paying industry	-	Health Care

Differences between outpatient services director and patient services manager education

There are a few differences between an outpatient services director and a patient services manager in terms of educational background:

	Outpatient Services Director	Patient Services Manager
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 55%
Most common major	Psychology	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Outpatient services director vs patient services manager demographics

Here are the differences between outpatient services directors' and patient services managers' demographics:

	Outpatient Services Director	Patient Services Manager
Average age	47	47
Gender ratio	Male, 41.6% Female, 58.4%	Male, 23.4% Female, 76.6%
Race ratio	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 14.6% Asian, 8.1% White, 60.9% American Indian and Alaska Native, 0.7%	Black or African American, 12.5% Unknown, 4.3% Hispanic or Latino, 14.3% Asian, 7.6% White, 60.6% American Indian and Alaska Native, 0.7%
LGBT Percentage	12%	12%

Differences between outpatient services director and patient services manager duties and responsibilities

Outpatient services director example responsibilities.

Manage the departmental budget by adjusting therapist schedules to more efficiently schedule patients.
Manage projects and ambulatory system initiatives, and collaborate with system leadership teams to ensure EMR alignment with all regulatory requirements.
Receive no recommendations during JCAHO survey.
Coordinate staff of 105-plus FTE's.
Direct JCAHO accredit intensive out patient eating disorder treatment program.
Provide individual, family, and group therapies to partial hospitalization and intensive outpatient patients.

Patient services manager example responsibilities.

Manage the liquidity and oversight of assign hospital accounts, ensuring aging and recovery expectations are meet.
Confirm correct diagnosis codes and CPT codes are process to ensure accurate billing and filing of medical claims.
Adhere to JACHO and CMS regulatory standards.
Coordinate clerical staff training sessions in OSHA requirements.
Steer the strict adherence to JACHO, NYS-DOH and CMS regulatory guidelines.
Comply with practice policies including, but not limit to OSHA and HIPAA.

Outpatient services director vs patient services manager skills

Common outpatient services director skills

Patients, 20%
Social Work, 15%
Quality Care, 10%
Treatment Services, 7%
Crisis Intervention, 6%
Patient Care, 5%

Common patient services manager skills

Patients, 21%
Patient Care, 13%
Patient Service, 11%
Customer Service, 7%
Tray Line, 6%
Food Service, 6%

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Outpatient Services Director
Outpatient Services Director vs Patient Services Manager

Updated January 8, 2025

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