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The differences between passenger service supervisors and billing supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a passenger service supervisor and a billing supervisor. Additionally, a billing supervisor has an average salary of $56,255, which is higher than the $38,034 average annual salary of a passenger service supervisor.
The top three skills for a passenger service supervisor include safety procedures, TSA and OSHA. The most important skills for a billing supervisor are customer service, patients, and billing procedures.
| Passenger Service Supervisor | Billing Supervisor | |
| Yearly salary | $38,034 | $56,255 |
| Hourly rate | $18.29 | $27.05 |
| Growth rate | -4% | -3% |
| Number of jobs | 20,660 | 38,525 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 44% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
A passenger service supervisor is responsible for overseeing the handling of passenger services, usually at an airport, to ensure smooth operations. The supervisor oversees the work of other passenger service staff working at the passenger information desk, check-in services, baggage handling, and ticket desks. You will ensure that the correct procedures are adhered to, handle customer complaints and issues arising, keep incident records, coordinate and liaise with partners such as airlines and cargo handling agents.
A billing supervisor is primarily in charge of spearheading and overseeing the billing procedures of a company. Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing processes. They must also monitor all procedures, ensuring it complies with the company's policies. Furthermore, as a supervisor, they must lead and encourage the workforce to reach goals while implementing the rules and regulations of the company.
Passenger service supervisors and billing supervisors have different pay scales, as shown below.
| Passenger Service Supervisor | Billing Supervisor | |
| Average salary | $38,034 | $56,255 |
| Salary range | Between $30,000 And $47,000 | Between $38,000 And $82,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | Rhode Island |
| Best paying company | - | Wpp Us Holdings Inc |
| Best paying industry | - | Professional |
There are a few differences between a passenger service supervisor and a billing supervisor in terms of educational background:
| Passenger Service Supervisor | Billing Supervisor | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | University of Pennsylvania |
Here are the differences between passenger service supervisors' and billing supervisors' demographics:
| Passenger Service Supervisor | Billing Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 55.0% Female, 45.0% | Male, 22.3% Female, 77.7% |
| Race ratio | Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.2% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |