Passenger service supervisor vs group supervisor

The differences between passenger service supervisors and group supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a passenger service supervisor and a group supervisor. Additionally, a group supervisor has an average salary of $54,591, which is higher than the $38,034 average annual salary of a passenger service supervisor.

The top three skills for a passenger service supervisor include safety procedures, TSA and OSHA. The most important skills for a group supervisor are customer service, customer satisfaction, and disciplinary actions.

Passenger service supervisor vs group supervisor overview

	Passenger Service Supervisor	Group Supervisor
Yearly salary	$38,034	$54,591
Hourly rate	$18.29	$26.25
Growth rate	-4%	12%
Number of jobs	20,660	34,843
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	6	6

Passenger service supervisor vs group supervisor salary

Passenger service supervisors and group supervisors have different pay scales, as shown below.

	Passenger Service Supervisor	Group Supervisor
Average salary	$38,034	$54,591
Salary range	Between $30,000 And $47,000	Between $29,000 And $101,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	AbbVie
Best paying industry	-	-

Differences between passenger service supervisor and group supervisor education

There are a few differences between a passenger service supervisor and a group supervisor in terms of educational background:

	Passenger Service Supervisor	Group Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Northwestern University

Passenger service supervisor vs group supervisor demographics

Here are the differences between passenger service supervisors' and group supervisors' demographics:

	Passenger Service Supervisor	Group Supervisor
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 45.3% Female, 54.7%
Race ratio	Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 8.9% Unknown, 4.9% Hispanic or Latino, 16.2% Asian, 6.2% White, 63.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between passenger service supervisor and group supervisor duties and responsibilities

Passenger service supervisor example responsibilities.

Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Advise DOD military and civilian personnel and dependents on travel and transportation services.
Oversee and insure compliance with all FAA require records and daily testing at security checkpoint.
Monitor & maintain daily reports including arrival-departure schedule times, reservations, baggage claim volume and U.S. customs inquiries when request.
Fax confirmation of travel reservations to other administrative offices.
Analyze specific programmatic issues, using FAA safety information systems, to determine feasibility of policy alternatives.

Group supervisor example responsibilities.

Manage the clients financials and take care of the groceries purchases and cook dinner for them.
Lead and manage a DEA enforcement task force group involve in daily enforcement and intelligence collection/dissemination activities.
Attend monthly meeting as well as ISP's, IEP's and special meetings with DRC, parents and schools.
Follow the NAEYC rules and regulations.
Work with clients in meeting ISP goals.
Supervise the production support of the ETL processes.

Passenger service supervisor vs group supervisor skills

Common passenger service supervisor skills

Safety Procedures, 16%
TSA, 14%
OSHA, 13%
Disciplinary Actions, 12%
Customer Satisfaction, 12%
Reservations, 11%

Common group supervisor skills

Customer Service, 20%
Customer Satisfaction, 11%
Disciplinary Actions, 11%
Leadership, 9%
Social Work, 8%
Direct Supervision, 7%

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Passenger Service Supervisor
Passenger Service Supervisor vs Group Supervisor

Updated January 8, 2025

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