Passenger service supervisor vs senior supervisor

The differences between passenger service supervisors and senior supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a passenger service supervisor and a senior supervisor. Additionally, a senior supervisor has an average salary of $61,146, which is higher than the $38,034 average annual salary of a passenger service supervisor.

The top three skills for a passenger service supervisor include safety procedures, TSA and OSHA. The most important skills for a senior supervisor are rehabilitation, safety procedures, and continuous improvement.

Passenger service supervisor vs senior supervisor overview

	Passenger Service Supervisor	Senior Supervisor
Yearly salary	$38,034	$61,146
Hourly rate	$18.29	$29.40
Growth rate	-4%	6%
Number of jobs	20,660	38,600
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 57%
Average age	47	47
Years of experience	6	6

What does a passenger service supervisor do?

A passenger service supervisor is responsible for overseeing the handling of passenger services, usually at an airport, to ensure smooth operations. The supervisor oversees the work of other passenger service staff working at the passenger information desk, check-in services, baggage handling, and ticket desks. You will ensure that the correct procedures are adhered to, handle customer complaints and issues arising, keep incident records, coordinate and liaise with partners such as airlines and cargo handling agents.

What does a senior supervisor do?

A senior supervisor is responsible for overseeing staff work and ensures that employees reach weekly or monthly quotas and other production commitments. To complete the deadlines, a senior supervisor must diligently communicate with project team leaders to ensure task completion within the agreed deadline. A senior supervisor also monitors employee productivity and provides constructive feedback. They also offer coaching to develop team members and serve as a bridge between upper management and subordinates in ways that comply with the company's vision and mission.

Passenger service supervisor vs senior supervisor salary

Passenger service supervisors and senior supervisors have different pay scales, as shown below.

	Passenger Service Supervisor	Senior Supervisor
Average salary	$38,034	$61,146
Salary range	Between $30,000 And $47,000	Between $35,000 And $104,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	New York
Best paying company	-	Western Digital
Best paying industry	-	-

Differences between passenger service supervisor and senior supervisor education

There are a few differences between a passenger service supervisor and a senior supervisor in terms of educational background:

	Passenger Service Supervisor	Senior Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Passenger service supervisor vs senior supervisor demographics

Here are the differences between passenger service supervisors' and senior supervisors' demographics:

	Passenger Service Supervisor	Senior Supervisor
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 65.8% Female, 34.2%
Race ratio	Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between passenger service supervisor and senior supervisor duties and responsibilities

Passenger service supervisor example responsibilities.

Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Advise DOD military and civilian personnel and dependents on travel and transportation services.
Oversee and insure compliance with all FAA require records and daily testing at security checkpoint.
Monitor & maintain daily reports including arrival-departure schedule times, reservations, baggage claim volume and U.S. customs inquiries when request.
Fax confirmation of travel reservations to other administrative offices.
Analyze specific programmatic issues, using FAA safety information systems, to determine feasibility of policy alternatives.

Senior supervisor example responsibilities.

Analyze the KPIs and provide recommendation in order to attain or maintain the accepted values of KPIs.
Supervise and manage a team of 33 personnel including DOD contractors and linguist training over 3,000 soldiers on a daily basis.
Manage employment-related taxation issues including assisting clients with their annual obligations.
Manage timeliness, accuracy, and maintenance of publish content via Microsoft SharePoint.
Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
Manage patient financial counselor activities to ensure that uninsure patients are fully screen and receive application assistance for government Medicaid programs.

Passenger service supervisor vs senior supervisor skills

Common passenger service supervisor skills

Safety Procedures, 16%
TSA, 14%
OSHA, 13%
Disciplinary Actions, 12%
Customer Satisfaction, 12%
Reservations, 11%

Common senior supervisor skills

Rehabilitation, 12%
Safety Procedures, 8%
Continuous Improvement, 6%
OSHA, 4%
SR, 4%
Logistics, 4%

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Passenger Service Supervisor
Passenger Service Supervisor vs Senior Supervisor

Updated January 8, 2025

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