Passenger service supervisor vs staff supervisor

The differences between passenger service supervisors and staff supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a passenger service supervisor and a staff supervisor. Additionally, a staff supervisor has an average salary of $48,991, which is higher than the $38,034 average annual salary of a passenger service supervisor.

The top three skills for a passenger service supervisor include safety procedures, TSA and OSHA. The most important skills for a staff supervisor are patients, home health, and customer service.

Passenger service supervisor vs staff supervisor overview

	Passenger Service Supervisor	Staff Supervisor
Yearly salary	$38,034	$48,991
Hourly rate	$18.29	$23.55
Growth rate	-4%	-
Number of jobs	20,660	93,676
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 56%
Average age	47	47
Years of experience	6	6

What does a passenger service supervisor do?

A passenger service supervisor is responsible for overseeing the handling of passenger services, usually at an airport, to ensure smooth operations. The supervisor oversees the work of other passenger service staff working at the passenger information desk, check-in services, baggage handling, and ticket desks. You will ensure that the correct procedures are adhered to, handle customer complaints and issues arising, keep incident records, coordinate and liaise with partners such as airlines and cargo handling agents.

What does a staff supervisor do?

A staff supervisor is responsible for supervising staff and organizing work procedures. Their main duty is to monitor staff. They maintain staff by recruiting, training, and coaching them. They may also gather budget information. They must have good communication skills and be team-oriented.

Passenger service supervisor vs staff supervisor salary

Passenger service supervisors and staff supervisors have different pay scales, as shown below.

	Passenger Service Supervisor	Staff Supervisor
Average salary	$38,034	$48,991
Salary range	Between $30,000 And $47,000	Between $34,000 And $70,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between passenger service supervisor and staff supervisor education

There are a few differences between a passenger service supervisor and a staff supervisor in terms of educational background:

	Passenger Service Supervisor	Staff Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 56%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Passenger service supervisor vs staff supervisor demographics

Here are the differences between passenger service supervisors' and staff supervisors' demographics:

	Passenger Service Supervisor	Staff Supervisor
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 46.7% Female, 53.3%
Race ratio	Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 17.7% Asian, 6.1% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between passenger service supervisor and staff supervisor duties and responsibilities

Passenger service supervisor example responsibilities.

Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Advise DOD military and civilian personnel and dependents on travel and transportation services.
Oversee and insure compliance with all FAA require records and daily testing at security checkpoint.
Monitor & maintain daily reports including arrival-departure schedule times, reservations, baggage claim volume and U.S. customs inquiries when request.
Fax confirmation of travel reservations to other administrative offices.
Analyze specific programmatic issues, using FAA safety information systems, to determine feasibility of policy alternatives.

Staff supervisor example responsibilities.

Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
Certify instructor for employee CPR a certification.
Use POS system to settle customer payments.
Supervise the shift and run the floor scrubber.

Passenger service supervisor vs staff supervisor skills

Common passenger service supervisor skills

Safety Procedures, 16%
TSA, 14%
OSHA, 13%
Disciplinary Actions, 12%
Customer Satisfaction, 12%
Reservations, 11%

Common staff supervisor skills

Patients, 18%
Home Health, 13%
Customer Service, 12%
Rehabilitation, 8%
Safety Procedures, 8%
Direct Supervision, 8%

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Passenger Service Supervisor
Passenger Service Supervisor vs Staff Supervisor

Updated January 8, 2025

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