Passenger service supervisor vs team supervisor

The differences between passenger service supervisors and team supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a passenger service supervisor and a team supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $38,034 average annual salary of a passenger service supervisor.

The top three skills for a passenger service supervisor include safety procedures, TSA and OSHA. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.

Passenger service supervisor vs team supervisor overview

	Passenger Service Supervisor	Team Supervisor
Yearly salary	$38,034	$58,718
Hourly rate	$18.29	$28.23
Growth rate	-4%	-
Number of jobs	20,660	102,766
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

What does a passenger service supervisor do?

A passenger service supervisor is responsible for overseeing the handling of passenger services, usually at an airport, to ensure smooth operations. The supervisor oversees the work of other passenger service staff working at the passenger information desk, check-in services, baggage handling, and ticket desks. You will ensure that the correct procedures are adhered to, handle customer complaints and issues arising, keep incident records, coordinate and liaise with partners such as airlines and cargo handling agents.

What does a team supervisor do?

The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.

Passenger service supervisor vs team supervisor salary

Passenger service supervisors and team supervisors have different pay scales, as shown below.

	Passenger Service Supervisor	Team Supervisor
Average salary	$38,034	$58,718
Salary range	Between $30,000 And $47,000	Between $37,000 And $92,000
Highest paying City	-	Newark, NJ
Highest paying state	-	New Jersey
Best paying company	-	State Street
Best paying industry	-	-

Differences between passenger service supervisor and team supervisor education

There are a few differences between a passenger service supervisor and a team supervisor in terms of educational background:

	Passenger Service Supervisor	Team Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Passenger service supervisor vs team supervisor demographics

Here are the differences between passenger service supervisors' and team supervisors' demographics:

	Passenger Service Supervisor	Team Supervisor
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 58.6% Female, 41.4%
Race ratio	Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between passenger service supervisor and team supervisor duties and responsibilities

Passenger service supervisor example responsibilities.

Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Advise DOD military and civilian personnel and dependents on travel and transportation services.
Oversee and insure compliance with all FAA require records and daily testing at security checkpoint.
Monitor & maintain daily reports including arrival-departure schedule times, reservations, baggage claim volume and U.S. customs inquiries when request.
Fax confirmation of travel reservations to other administrative offices.
Analyze specific programmatic issues, using FAA safety information systems, to determine feasibility of policy alternatives.

Team supervisor example responsibilities.

Manage a small group of people while effectively serving large amounts of food in small windows of time.
Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
Prepare PowerPoint presentations to present team metrics.

Passenger service supervisor vs team supervisor skills

Common passenger service supervisor skills

Safety Procedures, 16%
TSA, 14%
OSHA, 13%
Disciplinary Actions, 12%
Customer Satisfaction, 12%
Reservations, 11%

Common team supervisor skills

Direct Supervision, 9%
Safety Procedures, 7%
Sales Associates, 6%
Lead Generation, 6%
Store Operations, 6%
Excellent Interpersonal, 5%

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Passenger Service Supervisor
Passenger Service Supervisor vs Team Supervisor

Updated January 8, 2025

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