Patient relations manager vs manager

The differences between patient relations managers and managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient relations manager, becoming a manager takes usually requires 4-6 years. Additionally, a manager has an average salary of $58,651, which is higher than the $43,633 average annual salary of a patient relations manager.

The top three skills for a patient relations manager include patients, schedule appointments and patient care. The most important skills for a manager are customer service, payroll, and food safety.

Patient relations manager vs manager overview

	Patient Relations Manager	Manager
Yearly salary	$43,633	$58,651
Hourly rate	$20.98	$28.20
Growth rate	-4%	6%
Number of jobs	77,096	1,236,194
Job satisfaction	-	4.57
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 49%
Average age	40	44
Years of experience	4	6

What does a patient relations manager do?

Patient Relations Managers serve as the front desk personnel of offices or organizations. They handle the comments, questions, and any concerns associated with patients. It is their responsibility to manage patient relations as well as their complaint activity. Also, they ensure timely and thorough resolution of patient's concerns, complaints, and other issues.

What does a manager do?

Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

Patient relations manager vs manager salary

Patient relations managers and managers have different pay scales, as shown below.

	Patient Relations Manager	Manager
Average salary	$43,633	$58,651
Salary range	Between $27,000 And $68,000	Between $37,000 And $92,000
Highest paying City	-	-
Highest paying state	-	New Jersey
Best paying company	-	-
Best paying industry	-	Finance

Differences between patient relations manager and manager education

There are a few differences between a patient relations manager and a manager in terms of educational background:

	Patient Relations Manager	Manager
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Patient relations manager vs manager demographics

Here are the differences between patient relations managers' and managers' demographics:

	Patient Relations Manager	Manager
Average age	40	44
Gender ratio	Male, 20.8% Female, 79.2%	Male, 51.0% Female, 49.0%
Race ratio	Black or African American, 12.1% Unknown, 4.7% Hispanic or Latino, 22.3% Asian, 5.3% White, 55.1% American Indian and Alaska Native, 0.6%	Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage	7%	10%

Differences between patient relations manager and manager duties and responsibilities

Patient relations manager example responsibilities.

Manage PSR staff and perform all PSR functions including registration, check-out, medical records, order entry and procedure scheduling.
Lead interdisciplinary teams working on quality improvement initiatives and prepare for a JCAHO survey.
Provide excellent customer service in a medical institution and ensure all patients are well attend.
Oversee electronic medical records system and HIPPA compliance.
Maintain CMS and regulatory compliance with the grievance process.
Scan and file medical records in accordance with HIPAA protocols.

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Manager example responsibilities.

Manage both BOH and FOH operations exceeding company specifications.
Manage logistics and security for high net worth individuals and corporations.
Manage budgets and payroll records, review financial transactions to assure expenditures are authorize and budget.
Guide and manage the administrative day-to-day academic program and the implementation of strategies by providing leadership to faculty and staff.
Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Customer-Orient with experience with POS systems, food preparation and safety regulations.

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Patient relations manager vs manager skills

Common patient relations manager skills

Patients, 39%
Schedule Appointments, 14%
Patient Care, 11%
Patient Relations, 9%
Service Recovery, 2%
Patient Rights, 2%

Common manager skills

Customer Service, 19%
Payroll, 9%
Food Safety, 8%
Financial Statements, 4%
Management, 4%
PowerPoint, 4%

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Updated January 8, 2025

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