Patient relations manager vs volunteer patient representative

The differences between patient relations managers and volunteer patient representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient relations manager and a volunteer patient representative. Additionally, a patient relations manager has an average salary of $43,633, which is higher than the $42,036 average annual salary of a volunteer patient representative.

The top three skills for a patient relations manager include patients, schedule appointments and patient care. The most important skills for a volunteer patient representative are patients, training sessions, and emotional support.

Patient relations manager vs volunteer patient representative overview

	Patient Relations Manager	Volunteer Patient Representative
Yearly salary	$43,633	$42,036
Hourly rate	$20.98	$20.21
Growth rate	-4%	-4%
Number of jobs	77,096	64,027
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 67%
Average age	40	40
Years of experience	4	4

Patient relations manager vs volunteer patient representative salary

Patient relations managers and volunteer patient representatives have different pay scales, as shown below.

	Patient Relations Manager	Volunteer Patient Representative
Average salary	$43,633	$42,036
Salary range	Between $27,000 And $68,000	Between $34,000 And $51,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between patient relations manager and volunteer patient representative education

There are a few differences between a patient relations manager and a volunteer patient representative in terms of educational background:

	Patient Relations Manager	Volunteer Patient Representative
Most common degree	Bachelor's Degree, 50%	Bachelor's Degree, 67%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Patient relations manager vs volunteer patient representative demographics

Here are the differences between patient relations managers' and volunteer patient representatives' demographics:

	Patient Relations Manager	Volunteer Patient Representative
Average age	40	40
Gender ratio	Male, 20.8% Female, 79.2%	Male, 60.3% Female, 39.7%
Race ratio	Black or African American, 12.1% Unknown, 4.7% Hispanic or Latino, 22.3% Asian, 5.3% White, 55.1% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between patient relations manager and volunteer patient representative duties and responsibilities

Patient relations manager example responsibilities.

Manage PSR staff and perform all PSR functions including registration, check-out, medical records, order entry and procedure scheduling.
Lead interdisciplinary teams working on quality improvement initiatives and prepare for a JCAHO survey.
Provide excellent customer service in a medical institution and ensure all patients are well attend.
Oversee electronic medical records system and HIPPA compliance.
Maintain CMS and regulatory compliance with the grievance process.
Scan and file medical records in accordance with HIPAA protocols.

Volunteer patient representative example responsibilities.

Select by leading service coordinator to manage leadership training, and performance evaluations.
Create PowerPoint presentations and forms to support the committee s goals.
Present excellent music ministry and assist with setting up sound equipment.
Provide an effective urban ministry experience that transforms lives, influences churches and communities.
Preach the good word of god through tough climate, conditions and tough enviroment.
Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.

Patient relations manager vs volunteer patient representative skills

Common patient relations manager skills

Patients, 39%
Schedule Appointments, 14%
Patient Care, 11%
Patient Relations, 9%
Service Recovery, 2%
Patient Rights, 2%

Common volunteer patient representative skills

Patients, 49%
Training Sessions, 15%
Emotional Support, 14%
Spanish Language, 5%
Presentation, 3%
Patient Care, 3%

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Office and Administrative Industry
Patient Relations Manager
Patient Relations Manager vs Volunteer Patient Representative

Updated January 8, 2025

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