Patient relations representative vs certified medical technician

The differences between patient relations representatives and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient relations representative, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a certified medical technician has an average salary of $38,859, which is higher than the $32,856 average annual salary of a patient relations representative.

The top three skills for a patient relations representative include patients, customer service and home health. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Patient relations representative vs certified medical technician overview

	Patient Relations Representative	Certified Medical Technician
Yearly salary	$32,856	$38,859
Hourly rate	$15.80	$18.68
Growth rate	-4%	5%
Number of jobs	98,099	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 28%
Average age	40	44
Years of experience	4	12

What does a patient relations representative do?

Public health officers assess the effectiveness of recommended risk reduction actions. The health officers focus on the overall health of communities instead of treating individual patients. These officers manage the work of staff members, statisticians, and doctors. They are responsible for developing tools to address behavioral causes of diseases, recognizing groups at threat for specific preventable diseases, and training medical teams about precautionary medicine problems. The qualifications of becoming public health administrators include efficiency and patience, stress management and problem resolution, and dependability and motivation.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Patient relations representative vs certified medical technician salary

Patient relations representatives and certified medical technicians have different pay scales, as shown below.

	Patient Relations Representative	Certified Medical Technician
Average salary	$32,856	$38,859
Salary range	Between $26,000 And $41,000	Between $28,000 And $53,000
Highest paying City	San Francisco, CA	Denton, TX
Highest paying state	Alaska	Alaska
Best paying company	UC Merced	Favorite Healthcare Staffing
Best paying industry	Health Care	Health Care

Differences between patient relations representative and certified medical technician education

There are a few differences between a patient relations representative and a certified medical technician in terms of educational background:

	Patient Relations Representative	Certified Medical Technician
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 28%
Most common major	Health Care Administration	Nursing
Most common college	University of Pennsylvania	University of Connecticut

Patient relations representative vs certified medical technician demographics

Here are the differences between patient relations representatives' and certified medical technicians' demographics:

	Patient Relations Representative	Certified Medical Technician
Average age	40	44
Gender ratio	Male, 18.0% Female, 82.0%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 21.8% Asian, 5.7% White, 56.0% American Indian and Alaska Native, 0.7%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	8%

Differences between patient relations representative and certified medical technician duties and responsibilities

Patient relations representative example responsibilities.

Assist with patient inquiries, release of information, while maintaining HIPAA regulation.
Ensure patient's HIPAA regulations are being meet by hospital staff.
Conduct family interviews for financial aid, Medicaid or discounts to family income status.
Collect demographic information for new and establish patients and loads it into an automate registration/ scheduling system.
Register new patients and updates existing patient demographics by collecting detail patient information including personal and financial information.
Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Patient relations representative vs certified medical technician skills

Common patient relations representative skills

Patients, 22%
Customer Service, 14%
Home Health, 11%
Patient Care, 9%
Medical Terminology, 9%
Patient Relations, 5%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Office and Administrative Industry
Patient Relations Representative
Patient Relations Representative vs Certified Medical Technician

Updated January 8, 2025

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