Patient relations representative vs patient registrar

The differences between patient relations representatives and patient registrars can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient relations representative and a patient registrar. Additionally, a patient registrar has an average salary of $33,494, which is higher than the $32,856 average annual salary of a patient relations representative.

The top three skills for a patient relations representative include patients, customer service and home health. The most important skills for a patient registrar are patients, customer service, and medical terminology.

Patient relations representative vs patient registrar overview

	Patient Relations Representative	Patient Registrar
Yearly salary	$32,856	$33,494
Hourly rate	$15.80	$16.10
Growth rate	-4%	-4%
Number of jobs	98,099	86,721
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 32%
Average age	40	40
Years of experience	4	4

What does a patient relations representative do?

Public health officers assess the effectiveness of recommended risk reduction actions. The health officers focus on the overall health of communities instead of treating individual patients. These officers manage the work of staff members, statisticians, and doctors. They are responsible for developing tools to address behavioral causes of diseases, recognizing groups at threat for specific preventable diseases, and training medical teams about precautionary medicine problems. The qualifications of becoming public health administrators include efficiency and patience, stress management and problem resolution, and dependability and motivation.

What does a patient registrar do?

A patient registrar is responsible for receiving patients in a hospital or other health care institutions, verifying their information, and leading them to the appropriate facility for their health care needs. Patient registrars manage the hospital's database, updating patients' information, confirming insurance details, taking calls, responding to patients' inquiries and concerns, scheduling appointments, and performing related administrative and clerical tasks as needed. A patient registrar must have excellent communication and organizational skills to provide the best quality care services to the patients.

Patient relations representative vs patient registrar salary

Patient relations representatives and patient registrars have different pay scales, as shown below.

	Patient Relations Representative	Patient Registrar
Average salary	$32,856	$33,494
Salary range	Between $26,000 And $41,000	Between $26,000 And $42,000
Highest paying City	San Francisco, CA	Seattle, WA
Highest paying state	Alaska	Massachusetts
Best paying company	UC Merced	Guidehouse
Best paying industry	Health Care	Health Care

Differences between patient relations representative and patient registrar education

There are a few differences between a patient relations representative and a patient registrar in terms of educational background:

	Patient Relations Representative	Patient Registrar
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 32%
Most common major	Health Care Administration	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Patient relations representative vs patient registrar demographics

Here are the differences between patient relations representatives' and patient registrars' demographics:

	Patient Relations Representative	Patient Registrar
Average age	40	40
Gender ratio	Male, 18.0% Female, 82.0%	Male, 13.1% Female, 86.9%
Race ratio	Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 21.8% Asian, 5.7% White, 56.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 23.0% Asian, 6.4% White, 53.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between patient relations representative and patient registrar duties and responsibilities

Patient relations representative example responsibilities.

Assist with patient inquiries, release of information, while maintaining HIPAA regulation.
Ensure patient's HIPAA regulations are being meet by hospital staff.
Conduct family interviews for financial aid, Medicaid or discounts to family income status.
Collect demographic information for new and establish patients and loads it into an automate registration/ scheduling system.
Register new patients and updates existing patient demographics by collecting detail patient information including personal and financial information.
Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.

Patient registrar example responsibilities.

Process release of information requests according to HIPAA regulations and manage valuables safe for entire facility.
Specialize in high degree of compassion when communicating with patients providing information and insurance details.
Receive patients, record patient demographic information and verify insurance for emergency department, laboratory, and radiology
Register patients and ensure correctness of all demographic information in AS400, verify insurance on various websites and collect patient co-payments.
Update demographics, billing information, Medicare, Medicaid, and private insurance during patient interviews to obtain pertinent registration information.
Enter confidential personal health information and financial information into IDX system with a high rate of accuracy and confidentiality.

Patient relations representative vs patient registrar skills

Common patient relations representative skills

Patients, 22%
Customer Service, 14%
Home Health, 11%
Patient Care, 9%
Medical Terminology, 9%
Patient Relations, 5%

Common patient registrar skills

Patients, 25%
Customer Service, 11%
Medical Terminology, 11%
Patient Registration, 4%
Patient Care, 4%
Insurance Verification, 3%

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Office and Administrative Industry
Patient Relations Representative
Patient Relations Representative vs Patient Registrar

Updated January 8, 2025

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