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Patient relations representative vs volunteer patient representative

The differences between patient relations representatives and volunteer patient representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient relations representative and a volunteer patient representative. Additionally, a volunteer patient representative has an average salary of $42,036, which is higher than the $32,856 average annual salary of a patient relations representative.

The top three skills for a patient relations representative include patients, customer service and home health. The most important skills for a volunteer patient representative are patients, training sessions, and emotional support.

Patient relations representative vs volunteer patient representative overview

Patient Relations RepresentativeVolunteer Patient Representative
Yearly salary$32,856$42,036
Hourly rate$15.80$20.21
Growth rate-4%-4%
Number of jobs98,09964,027
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 67%
Average age4040
Years of experience44

Patient relations representative vs volunteer patient representative salary

Patient relations representatives and volunteer patient representatives have different pay scales, as shown below.

Patient Relations RepresentativeVolunteer Patient Representative
Average salary$32,856$42,036
Salary rangeBetween $26,000 And $41,000Between $34,000 And $51,000
Highest paying CitySan Francisco, CA-
Highest paying stateAlaska-
Best paying companyUC Merced-
Best paying industryHealth Care-

Differences between patient relations representative and volunteer patient representative education

There are a few differences between a patient relations representative and a volunteer patient representative in terms of educational background:

Patient Relations RepresentativeVolunteer Patient Representative
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 67%
Most common majorHealth Care AdministrationBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Patient relations representative vs volunteer patient representative demographics

Here are the differences between patient relations representatives' and volunteer patient representatives' demographics:

Patient Relations RepresentativeVolunteer Patient Representative
Average age4040
Gender ratioMale, 18.0% Female, 82.0%Male, 60.3% Female, 39.7%
Race ratioBlack or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 21.8% Asian, 5.7% White, 56.0% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 5.6% Hispanic or Latino, 18.6% Asian, 6.8% White, 58.3% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between patient relations representative and volunteer patient representative duties and responsibilities

Patient relations representative example responsibilities.

  • Assist with patient inquiries, release of information, while maintaining HIPAA regulation.
  • Ensure patient's HIPAA regulations are being meet by hospital staff.
  • Conduct family interviews for financial aid, Medicaid or discounts to family income status.
  • Collect demographic information for new and establish patients and loads it into an automate registration/ scheduling system.
  • Register new patients and updates existing patient demographics by collecting detail patient information including personal and financial information.
  • Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.
    • Show more

Volunteer patient representative example responsibilities.

  • Select by leading service coordinator to manage leadership training, and performance evaluations.
  • Create PowerPoint presentations and forms to support the committee s goals.
  • Present excellent music ministry and assist with setting up sound equipment.
  • Provide an effective urban ministry experience that transforms lives, influences churches and communities.
  • Preach the good word of god through tough climate, conditions and tough enviroment.
  • Collaborate with other missionaries and church leaders to establish goals and objectives for gospel education and church attendance.
    • Show more

Patient relations representative vs volunteer patient representative skills

Common patient relations representative skills
  • Patients, 22%
  • Customer Service, 14%
  • Home Health, 11%
  • Patient Care, 9%
  • Medical Terminology, 9%
  • Patient Relations, 5%
Common volunteer patient representative skills
  • Patients, 49%
  • Training Sessions, 15%
  • Emotional Support, 14%
  • Spanish Language, 5%
  • Presentation, 3%
  • Patient Care, 3%

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Updated January 8, 2025

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