Patient resource coordinator vs patient service representative

The differences between patient resource coordinators and patient service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a patient resource coordinator and a patient service representative. Additionally, a patient resource coordinator has an average salary of $56,904, which is higher than the $32,476 average annual salary of a patient service representative.

The top three skills for a patient resource coordinator include patient flow, patient data and patient registration. The most important skills for a patient service representative are patients, customer service, and excellent interpersonal.

Patient resource coordinator vs patient service representative overview

	Patient Resource Coordinator	Patient Service Representative
Yearly salary	$56,904	$32,476
Hourly rate	$27.36	$15.61
Growth rate	-4%	-4%
Number of jobs	77,857	165,920
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 32%
Average age	40	40
Years of experience	4	4

Patient resource coordinator vs patient service representative salary

Patient resource coordinators and patient service representatives have different pay scales, as shown below.

	Patient Resource Coordinator	Patient Service Representative
Average salary	$56,904	$32,476
Salary range	Between $42,000 And $75,000	Between $27,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Vermont
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between patient resource coordinator and patient service representative education

There are a few differences between a patient resource coordinator and a patient service representative in terms of educational background:

	Patient Resource Coordinator	Patient Service Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 32%
Most common major	Psychology	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Patient resource coordinator vs patient service representative demographics

Here are the differences between patient resource coordinators' and patient service representatives' demographics:

	Patient Resource Coordinator	Patient Service Representative
Average age	40	40
Gender ratio	Male, 8.2% Female, 91.8%	Male, 11.9% Female, 88.1%
Race ratio	Black or African American, 13.5% Unknown, 5.0% Hispanic or Latino, 17.8% Asian, 4.7% White, 58.4% American Indian and Alaska Native, 0.6%	Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 21.5% Asian, 6.3% White, 55.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between patient resource coordinator and patient service representative duties and responsibilities

Patient resource coordinator example responsibilities.

Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
Participate in new manager training rotations, including creating and presenting PowerPoint presentations, coordinating web conferences and maintaining operational standards.
Process radiology referrals, and obtain all necessary information from the patient and provider to ensure accuracy and completeness of referral.

Patient service representative example responsibilities.

Manage the daily release of charges to A/R.
Adhere with all state and federal regulations such as EMTALA and HIPPA requirements and appropriately collect co-payments and deductibles from patients.
Provide caring and compassion to elderly and developmentally disable patients.
Demonstrate respect, compassion and confidentiality for patients and family members.
Provide professional and accurate service to schedule patient appointments, check-in and verify insurance eligibility.
Provide quality customer service to patients and observe all protocols regarding HIPPA regulations to ensure patient confidentiality.

Patient resource coordinator vs patient service representative skills

Common patient resource coordinator skills

Patient Flow, 56%
Patient Data, 22%
Patient Registration, 14%
Medicaid, 8%

Common patient service representative skills

Patients, 20%
Customer Service, 12%
Excellent Interpersonal, 7%
Check-In, 7%
Patient Service, 6%
Excellent Organizational, 6%

Patient Resource Coordinator vs. similar jobs

Patient Resource Coordinator related careers

Patient Resource Coordinator related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Patient Resource Coordinator
Patient Resource Coordinator vs Patient Service Representative

Updated January 8, 2025

Browse office and administrative jobs