Patient service coordinator vs registration coordinator

Differences between patient service coordinator and registration coordinator duties and responsibilities

Patient service coordinator example responsibilities.

• Register patients for diagnostic testing, surgery, direct admissions from physician offices and new patient admissions for newborns.
• Process release of information requests for patients and third party groups including outside providers, rehabilitation facilities, and law offices.
• Schedule patients using state-of-the-art EMR, oversee physician calendar, correspondence, and communicate with referring physician offices.
• Welcome patients as they arrive and perform check-in responsibilities: verifying, collecting and confirming insurance and demographic information.
• Collect information from incoming patients regarding services need, verify insurance eligibility and determine patient financial liability, or financial status.
• Perform interviews to gather necessary information for registration, admission and accurate prioritization of patients to assist medical staff with triage.
Show more

Registration coordinator example responsibilities.

• Complete follow up calls to patients about their office visits and schedule surgery dates and times.
• Provide Commercial/private health plans, Medicare and Medicaid metrics and data collection.
• Call each patient day before surgery or procedure and give them their Pre-Op instructions and arrival time.
• Complete Medicaid application for clients without insurance.
• Communicate effectively with patients, physicians, insurance companies, case management and all hospital departments.
• Provide follow-ups when necessary for patients regarding their insurance coverage status as it relates to clinical visits and/or medication prescriptions.
Show more