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Pc analyst vs desktop support specialist

The differences between pc analysts and desktop support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc analyst and a desktop support specialist. Additionally, a pc analyst has an average salary of $55,215, which is higher than the $44,962 average annual salary of a desktop support specialist.

The top three skills for a pc analyst include SCCM, desktop support and SQL. The most important skills for a desktop support specialist are customer service, desktop support, and troubleshoot.

Pc analyst vs desktop support specialist overview

PC AnalystDesktop Support Specialist
Yearly salary$55,215$44,962
Hourly rate$26.55$21.62
Growth rate10%10%
Number of jobs53,014102,191
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Average age4242
Years of experience22

Pc analyst vs desktop support specialist salary

Pc analysts and desktop support specialists have different pay scales, as shown below.

PC AnalystDesktop Support Specialist
Average salary$55,215$44,962
Salary rangeBetween $40,000 And $75,000Between $33,000 And $59,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Cornerstone Research
Best paying industry-Finance

Differences between pc analyst and desktop support specialist education

There are a few differences between a pc analyst and a desktop support specialist in terms of educational background:

PC AnalystDesktop Support Specialist
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Pc analyst vs desktop support specialist demographics

Here are the differences between pc analysts' and desktop support specialists' demographics:

PC AnalystDesktop Support Specialist
Average age4242
Gender ratioMale, 79.4% Female, 20.6%Male, 87.6% Female, 12.4%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.9% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.3% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc analyst and desktop support specialist duties and responsibilities

Pc analyst example responsibilities.

  • Used Microsoft SMS to manage software distribution and lookup hardware and software information.
  • Analyze and solve network issues using patch panels and switches, command line troubleshooting, and TCP/IP.
  • Install and configure Cisco Aironet VPN client.
  • Configure Cisco routers and switches for a major corporation.
  • Connect all user computers to network through TCP/IP, IPX.
  • Support VPN and remote users, LAN and wireless networks.
  • Show more

Desktop support specialist example responsibilities.

  • Manage computer assets utilizing Symantec Altiris.
  • Manage schedule software/Security patch upgrades via SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy McAfee anti-virus tools across enterprise.
  • Automate fixes for common errors using Powershell and batch scripting.
  • Document software processes and core conversion software installations for VDI.
  • Show more

Pc analyst vs desktop support specialist skills

Common pc analyst skills
  • SCCM, 10%
  • Desktop Support, 7%
  • SQL, 5%
  • Customer Service, 5%
  • Computer System, 5%
  • Linux, 5%
Common desktop support specialist skills
  • Customer Service, 10%
  • Desktop Support, 8%
  • Troubleshoot, 7%
  • PC, 6%
  • Technical Support, 5%
  • SCCM, 3%

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