Pc coordinator vs support analyst

The differences between pc coordinators and support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc coordinator and a support analyst. Additionally, a support analyst has an average salary of $75,989, which is higher than the $37,728 average annual salary of a pc coordinator.

The top three skills for a pc coordinator include computer system, LAN and customer service. The most important skills for a support analyst are customer service, troubleshoot, and technical support.

Pc coordinator vs support analyst overview

	PC Coordinator	Support Analyst
Yearly salary	$37,728	$75,989
Hourly rate	$18.14	$36.53
Growth rate	10%	10%
Number of jobs	22,341	107,039
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 62%
Average age	42	42
Years of experience	2	2

Pc coordinator vs support analyst salary

Pc coordinators and support analysts have different pay scales, as shown below.

	PC Coordinator	Support Analyst
Average salary	$37,728	$75,989
Salary range	Between $25,000 And $56,000	Between $50,000 And $114,000
Highest paying City	-	Jersey City, NJ
Highest paying state	-	New Jersey
Best paying company	-	The Citadel
Best paying industry	-	Finance

Differences between pc coordinator and support analyst education

There are a few differences between a pc coordinator and a support analyst in terms of educational background:

	PC Coordinator	Support Analyst
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Pc coordinator vs support analyst demographics

Here are the differences between pc coordinators' and support analysts' demographics:

	PC Coordinator	Support Analyst
Average age	42	42
Gender ratio	Male, 61.0% Female, 39.0%	Male, 63.1% Female, 36.9%
Race ratio	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.6% White, 56.9% American Indian and Alaska Native, 0.4%	Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 12.9% White, 54.3% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between pc coordinator and support analyst duties and responsibilities

Pc coordinator example responsibilities.

Manage and execute loading and configuration of various operating systems and perform integration and testing of computer hardware into LAN environment.
Experience with install, troubleshoot and repair of wireless technologies.
Work through telephone, remote control software, and on-site visits to install software and troubleshoot errors.
Deploy workstations and perform software installations.
Analyze desktop workstations and recommend future upgrades to increase system performance and dependability.
Manage and execute loading and configuration of various operating systems and perform integration and testing of computer hardware into LAN environment.

Support analyst example responsibilities.

Manage support activities in the CRM.
Assist customers with configuring routers, high speed DSL modems, and cable broadband modems to achieve VoIP registrations and connectivity.
Manage customer expectations through use of negotiation, persuasion, diplomacy and clear communication.
Develop client case reports and dashboards within Salesforce CRM.
Create web pages (HTML and PDF) for intranet.
Perform hardware installations for LAN connection.

Pc coordinator vs support analyst skills

Common pc coordinator skills

Computer System, 33%
LAN, 9%
Customer Service, 8%
Software Applications, 8%
PCS, 6%
Computer Lab, 6%

Common support analyst skills

Customer Service, 16%
Troubleshoot, 7%
Technical Support, 5%
Application Support, 5%
Patients, 4%
Issue Resolution, 4%