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Pc/lan analyst vs customer service analyst

The differences between pc/lan analysts and customer service analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pc/lan analyst and a customer service analyst. Additionally, a pc/lan analyst has an average salary of $49,650, which is higher than the $45,169 average annual salary of a customer service analyst.

The top three skills for a pc/lan analyst include PC, desk support and customer service. The most important skills for a customer service analyst are SQL, data analysis, and powerpoint.

Pc/lan analyst vs customer service analyst overview

Pc/Lan AnalystCustomer Service Analyst
Yearly salary$49,650$45,169
Hourly rate$23.87$21.72
Growth rate10%10%
Number of jobs38,804151,770
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 58%
Average age4242
Years of experience22

Pc/lan analyst vs customer service analyst salary

Pc/lan analysts and customer service analysts have different pay scales, as shown below.

Pc/Lan AnalystCustomer Service Analyst
Average salary$49,650$45,169
Salary rangeBetween $36,000 And $66,000Between $25,000 And $79,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Finance

Differences between pc/lan analyst and customer service analyst education

There are a few differences between a pc/lan analyst and a customer service analyst in terms of educational background:

Pc/Lan AnalystCustomer Service Analyst
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Pc/lan analyst vs customer service analyst demographics

Here are the differences between pc/lan analysts' and customer service analysts' demographics:

Pc/Lan AnalystCustomer Service Analyst
Average age4242
Gender ratioMale, 82.4% Female, 17.6%Male, 37.1% Female, 62.9%
Race ratioBlack or African American, 9.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.9% White, 55.3% American Indian and Alaska Native, 0.5%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between pc/lan analyst and customer service analyst duties and responsibilities

Pc/lan analyst example responsibilities.

  • Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
  • Work with the end user to troubleshoot software issues or install software as needed.
  • Move workstations per request including PCs or thin-clients, phones, scanners, printers, etc.
  • Install software via SCCM console.
  • Configure switches and install wireless routers at different branches.
  • Lead the Unix server implementation at the regional satellite locations.
  • Show more

Customer service analyst example responsibilities.

  • Manage produce cleanliness and preparation.
  • Use windows remote control to solve problems when phone help is inadequate.
  • Lead client s data migration into product solution and lead QA efforts.
  • Devise training modules and PowerPoint presentations to ensure teams remain accurate and skil.
  • Install, train and support POS software/hardware including gas pump interface and scanning.
  • Conduct research in RDMS systems using quantitative/statistical models develop in SAS & SQL programming software.
  • Show more

Pc/lan analyst vs customer service analyst skills

Common pc/lan analyst skills
  • PC, 14%
  • Desk Support, 10%
  • Customer Service, 7%
  • Remote Desktop, 5%
  • Technical Support, 5%
  • Computer System, 4%
Common customer service analyst skills
  • SQL, 7%
  • Data Analysis, 7%
  • PowerPoint, 6%
  • Logistics, 5%
  • Excellent Interpersonal, 5%
  • Customer Satisfaction, 4%

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